butler project 2013

Project 2013

The King Family

The Butler by Adrian R Freak

BUTLERS BOOK

Family profile

MR WILLIAM KING JNR

57 Years old

Born 10 October 1956 West Yorkshire England

Only child of Mr W King snr

Owns 7 Sunshine Hill Bantry Bay

Owns Oga vine wine farm Paarl

Lives in SA & has a holiday home in UK

Emigrated to south Africa 6 years ago

Owns chain of wine merchants in UK

(Mediterranean wine co-op)

Fully work orientated

Exports all wine in barrels to bottle & label in England

Religion Catholic

Father died of stroke @ 77

Follows very strict diet & exercise plan

Cars in SA Merc 350 & Land Rover discovery

Mrs Hilda King

45 Years old

Born 23 May 1964 Liverpool England

Socialite

Loves gardening & cooking

Married 15 years ago

Loves Entertaining especially theme parties

Has 2 children Connor 7 & Reese 4

Does not drive

Loves to shop (motto shop till u drop)

Has personal shopper

Children

Conner

Born 15 July 2006 London England

Goes to Bishops school

Loves sport Rugby, cricket &

Hair always Gelled & like mom the latest fashion

Has ADHD

Lactose intolerant

Special diet (no sweets or fizzy drinks)

Takes medication daily

Reese

4 yrs old born 11 March Cape Town

2009

Loves to work with dad

Often goes with to farm

Not fashion conscious

Has Nanny

Pets

2 Labradors

5 & 6 yrs old

One black Merlot

One cream Chardonnay

Live on wine farm only

House in Cape Town

Double story with sea views

Ultra modern 791m2

Seaside side of the road in a

wind free cul-de-sac

Use of natural textures, glass &

steel

Indoor water feature & indoor gardens

Entrance is a triple volume room with picture perfect views

of the ocean

Family room leads to an infinity pool

Sophisticated bar & temperature controlled wine room

Study

Lounge with fire place

Separate dining area

TV room

Cook book perfect kitchen

All gas appliances

Scullery with staff accommodation

4 double rooms all en suite

Main bedroom with separate

dressing area

Mixture of tiles, carpets

& wooden floors

Built in braai area

Double garage plus off

street parking

http://www.capetownvillas.net/bantry-bay/cape-arcadia

Extended family

Mr King

Only child

Both parents deceased

Schooled at Eaton

Oxford university

Father died of stroke at 69

Mom died when he was at Oxford

Mrs King

Has two sisters both living in Canada

Parents live in Ireland both retired

1st sister Charlotte writer/poet

Not married

2nd sister Mary married to John with 2@ kids

Kids Apple 5 & Peaches 6

Mike Lockhart(Father) was an investment banker for HSBC

Took early retirement and bought a house on the East Coast of Ireland

Family needs

Mr King

Goes to gym @ 6 with Brent his PT

Wants breakfast after gym @ 7 30 with Connor

Takes his coffee black with one sugars

Reads daily paper while having coffee

Eats mainly fruit for Breakfast with Orange Juice

Loves to spend time with the family

Leaves for work at 8 30 sharp

Dresses casual for work

Usually gets home around 4pm

Loves to have a glass of wine with Mrs King on the balcony without distractions

Spends time with Connor doing home work

Likes supper to be served @ 6 pm prompt

Fridays eats fish because of his religion

Sundays goes to church at 9am with family

Favourite restaurant Balthazar Restaurant & Wine Bar

Hates Like

Been late Good wine & great food

Unpunctual people Music & his guitar collection

His car been dirty Good whiskey

Been disturbed on Sundays Scuba diving

Golf

Opera

Mrs King

1st thing in morning must have hot water, lemon & honey

Breakfast: yoghurt with two slices of rye toast & orange juice

Any fruit in season with yoghurt

Before gym @ 11am a smoothie with parsley celery apple ginger

Lunch always a salad in summer

Loves to cook with the chef especially for functions

Loves to entertain with cocktail parties

Spends hours shopping at the waterfront with her personal shopper

Takes her health & family’s very serious

Favourite restaurant Salt @ The Ambassador

Hates Likes

Smoking or smokers Coloured theme parties

Untidiness Entertaining

Connors rugby craze Shopping

Conner’s worm farm Cooking & working with the chef

Ballet

Conner

Favourite food is a chicken burger with chips

Favourite clothing : whatever is in fashion

Has a worm farm in his room

Hates Loves

People touching his hair Playing sport especially cricket & rugby

His school uniform Watching sport with his dad

Making his bed Getting all organic waste from chef for his worms

Not allowed

Sweets, excess fruit, fizzy drinks

Reese

Only drinks luke warm milk

Can’t sleep without his teddy or blankey

Hates Loves

Been told what to do Fish fingers

Butlers Office ( IN STAFF QUATERS)

Laptop with printer

Butlers book ( i-pad)

Torches

White board with coloured markers

Safe : cash on hand

Fire Arm

Copy of fire arm licence

Copy’s of all passports

Copy’s of credit cards

Copy’s of drivers licences

Spare car keys

Spare house keys + remotes

Omo bleach

Tool kit

First Aid Kit

Antiseptic wipes (BZK-based wipes preferred; alcohol-based OK)

Antibacterial ointment (e.g., bacitracin)

Tincture of benzoin (bandage adhesive)

Assorted adhesive bandages (fabric preferred)

Butterfly bandages/adhesive wound-closure strips

Gauze pads (various sizes)

Nonstick sterile pads

Medical adhesive tape (10-yd. roll, min. 1" width)

Blister treatment (e.g., Moleskin, 2nd Skin, Glacier Gel)

Ibuprofen/other pain-relief medication

Insect-sting relief treatment (e.g., AfterBite)

Antihistamine to treat allergic reactions

Splinter (fine-point) tweezers

Safety pins

Comprehensive first-aid manual or information cards

http://www.rei.com/category/4500541








List of files in butler’s filing cabinet

HR/staff files

Contact numbers for staff

Contact numbers for kings

Contact numbers for UK property

House repairs

Old checklist

Instruction manuals

Consent forms for treating of minors

Passport copies

Passport renewal forms

Butler’s Pantry (in kitchen cupboard)

Breakfast set up

Tea & coffee trays

Tea & coffee

Sugar/sweetener

Juice

Water still & sparkling

Sewing kit

Steamer

Shoe polish kit:

Two brushes per colour

Wax/polish

New laces

Chamoir/soft cloth

Toothbrush

Shoe freshener

White gloves

Stain removal kit:

stain list guide

Toothpaste white

Bar of sunlight soap

Alcohol

Vanish O2 spray

Hair spray

Vinegar

napisan

Laundry marker

Aprons x 2

Silver

China

(Kept in scullery)

Cleaning products:

Skip liquid

Woolite

Silver polish

Broom

Oven cleaner

Silver polish

Crystal spray

Cleaning bucket:

Multi purpose cleaner

Disinfectant

Vinegar

Cloths : blue (water)

Green (mirrors & chrome)

Yellow (all purpose)

Rubber gloves

Feather duster

Plastic bag

Spare iron

Spare ironing board

Staff

Staff schedule

Butler off Thursday

Chef off Monday

Cook off Wednesday

Chauffer off Sunday

Housekeeper off Tuesday

Assistant off sat & sun

Nanny off Sunday

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

BUTLER 6-8 6-4 6-8 OFF 6-8 7-4 7-4

Chef Off 6-4 6-8 6-2 6-4 7- 3 7-3

Housekeeper 8-4 Off 8-4 8-4 8-4 8-12 9-11

Chauffer 7-5 7-5 7-5 7-5 7-3 7 – 3 Off

Maid ass 8-4 8-4 8-4 8-4 8-4 Off Off

Nanny 8:30- 5 8:30- 5 8:30- 5 8:30- 5 8:30- 5 8:30- 5 Off

LEAVE ROSTER

BUTLER 1 -21 March

CHEF 1 -21 November

COOK 22 July – 12 August

HOUSEKEEPER 19 August – 8 September

NANNY 1 – 21 October

CHAUFFER 1- 21 JULY

ASSISTANT COOK

Team

CHAUFFER/

HANDYMAN

CHEF

BUTLER

HOUSEKEEPER

BUTLERS DAILY GRACE

Arrive @ 6am daily

Check front of house & collect newspapers

Switch off alarm & lights, switch on coffee machine & open kitchen blinds

Brief chef of days program

Pack dishwasher & open downstairs curtains

Check for any dishes & tidy up areas used

Set table for breakfast , pour orange juice, iron newspapers

Serve the gentlemen breakfast, ensure Conner is ready for school by 7 30

Brief housekeeping

Ensure MR King is ready to leave by 8am

Check with nanny if Reese is up

Set tables for Mrs King inside & out

Serve breakfast

Check on housekeeping & assist if needed

Keep an eye on handy man/chauffer

Detailed breakdown of household expenses

Accountant : Carl May of May & Co Tel 021 425 1500

PETTY CASH BOOK February 2013

CASH ON HAND

30 000

INV NO DATE FOOD FUEL BEVERAGES GARDENING

041861 03-feb-13 824.85

8422 19-feb-13 2530.35

40 20-feb-13 11221.70

96896 24-feb-13 5506.45

0153 1-mar 13 2923.63

017263 1 mar 13 601.37

146099 02 mar 13 331.60

56119 23 mar 13 69.95

3224 28 mar 13 5207.50

TOTAL

1757.82 506.45 69.95

2977.40

BAL B/F

27 022.60

Bank recon ABSA PRIVATE CLIENT

Debit orders

1st A D T

Rates

Dstv

Discovery Health

Vodacom

Telkom/adsl

City of C/Town(elect)

Rates

Bank charges

Poolside services

Indoor plant specialist

Salary

Butler

Chef

Cook

Housekeeper

Assistant

Chauffer

Job description

Butler’s job description

Receive all guests & answers the telephone

Manage & run house proficiently with a hands on approach

Be available & lead by example

Ensure all staff are at work, motivated & most of all happy

Organise all maintenance & repairs to the house

Oversee contractors & suppliers

Run a tight household budget

Set tables & serve all meals

Oversee all household duties including cars & pool

Assist the chef if needed & liase with him on menus & food preparation

Plan all functions & remind Mr King when outside functions are coming up

Send a detailed account of monthly expenses to accountants & put in timeous requests for upgrades

Clean all silver, crystal & china

Pay staff via eft

Pay sars, uif , paye for staff

Chef

Robert

In every morning at 6 am

Log in

Starts with breakfast for MR King & Conner

School Lunch for Conner

Clean up kitchen & start breakfast for Mrs King & Reese

Start lunch prep

Lunch to be served @ 1 pm daily

Prep staff lunches & serve at 12 prompt

Start supper prep with cook

Supper @ 6

Place orders for following day

Clean kitchen before leaving

Log out

Travels with family when on holiday

COOK Part time

Edgar

Be at work 15 min before shift starts

Log in, change into uniform & report to Chef

Assist chef with lunch preparation

Clean kitchen after lunch

Help prep supper & take over from chef when he leaves

Plate all food for supper

Clean kitchen

Double check on orders before you leave

Log out

When chef is on leave/away cook becomes chef

Nanny

Mandy

Log in @ 8

Chat to butler about what’s on today

Go check if Reese is awake & feed him

Travel with the family to U K on holiday

In case of an emergency the children are your responsibility

If Reese goes to the farm pack an outdoor bag

Always travels with in case Mr King gets called away

Housekeeper

Elizabeth


Log in & change into uniform

Immediately report to butler & discuss daily duties

Main bedroom, study main priority

Make bed, dust & vacuum

Clean bathroom

Keep an eye on assistant

Clean all living areas with assistant

Start daily ironing

Housekeeper II

Rachel



Report to Butler & get to do list

Start laundry

Clean, tidy & dust Connor’s room

Make bed

Clean bathroom

Repeat 4 Reese’s room

Assist housekeeper in living areas

Finish laundry

Help with ironing

When housekeeper on leave double up duties

Chauffer, Handyman

Darren

Start work 15 min before shift starts


Check with butler if driving schedule is changed

Drive Conner to school

Clean car & ensure its full of petrol

Clean garage sweep out daily

Be on call for Mrs King

Pick up Conner

Check with butler for any urgent repairs

Check pool & clean daily

Ensure driveway is clean

Ensure cars are serviced at correct times

Telephone message format

Good day .......... the .......... speaking how may I assist you?

Message pad

Mr/Mrs King:

Time :

Caller :

Message:

Answering front door is the same process

Always ask if they have appointment- if so take them to entrance hall

- If not take message & tell them to

phone

Birthday list 2012

Mr King 10 October gifts given what celebration

Mrs King: New J/Walker Plat 1lt supper @ Beluga

Gibson ltd edition electric guitar

Mrs King 23 May gifts given what celebration

Mr King: diamond earrings Yellow theme party

Conner 15 July gifts given what celebration

Mr K remote helicopter Day with friends @ ratanga

Mrs K model aeroplane kit

Reese 11 march gifts given what celebration

New teddy day out with dad

Mandy (nanny) gifts given

Omega watch

Robert (Chef) gifts given

2 weeks in Knysna

Damian (cook) gifts given

Chef course

Housekeeper I gifts given

Gift voucher cw

Housekeeper II gifts given

Gift voucher cw

Christmas 2012

Mr King gifts given what celebration

Mont Blanc watch & pen set

Mrs King gifts given what celebration

Veron white necklace collection

Conner gifts given what celebration

Reese gifts given what celebration

Mandy gifts given what celebration

Housekeeper I gifts given

Housekeeper II gifts given

Chef gifts given

Cook gifts given

Staff Christmas bonus list

Nanny

Chef

Cook

House keeper

Housekeeper

Chauffer

Upcoming events in SA

Wine events

Cape wine makers guild 30th anniversary 24th august

Cape estate wine producers association 11 Feb

Institute of Cape wine masters 14 may

Award ceremony

Classic wine trophy 8th march

Ned auction 29th September

Wine makers choice 8 august

Long term diary planner Mr K

Long term diary planner MRS KING

Long term diary planner RENEWALS

Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

Car registra CA 2579

11th CEWPA 8th CWT

14th ICWM

8th CWMC Car

registra CA 12989

24th Doctor

12th Eye Test

14th

Valentine 11th Reese

23rd Mrs K

24th CWMG

29th Ned A


14th

Valentine 11th

Reese 1st

Spring ball

12th Theme party

17th

St Patric


Cape Times Dive Mag

Wine Mag

Argus

List of clocks

Kitchen x 2

Study

Games room

Butler’s office

Main guest bedroom

Conner’s room

Reese’s room

Master Bed room x 2

Wine cellar

3c/s Stenberg mcc

1 c/s Groot Constantia Shiraz

1c/s Dom Perignon vintage 1998

1c/s Boekenhoutskloof syrah 04

1c/s Hammilton Russel Chardonnay 05

Menu & Guest logs

Date Guest Reason Wine Comments

1/1/2013 MR A Rupert Supper Waterford best service

Ch/blc 04 great wine

6/1/2013 MR B Oliver Braai beer Great food

17/2/2013 Mr & Mrs S supper GC Shiraz

Checklists

Packing

Mr King Gym bag

Shoes & socks

Smart pants

Shirt smart casual

Underwear

Towel & toiletries bag

Gym towel

Water bottle

Conner extra mural bag

Spikes & long socks

White shorts & team shirt

Towel & toiletries

Connors school bag

Homework done & signed

All books necessary

Space case with rulers

Packed lunch with juice

Conner sleep over bag

Pyjamas

Towel & toiletries

Shirt , pants & underwear

Packing check lists

Travel Bags

Mr King Local overnight

Business suit

Shoes & socks

Formal shirt with tie

Toiletries

Book

Briefcase

i-pad & cell phone

Mr King International travel -7days

Passport

Forex & visas

Ipad & cell phone

Tissue paper

2 Suits

4 Shirts

4 sets of underwear

1 pair black formal shoes

1 pair brown formal shoes

1 pair loafers

I jeans

2 pyjamas

1 casual jacket

Toiletries bag

Toiletries Bag check list

Shampoo/body wash

Toothbrush/toothpaste

Electric razor

Aftershave balm/aftershave

Roll&spray deo

Q10 eye treatment

Medication : zartan

Cilift

Laundry check list

Read labels

Separate colours

Separate kids clothing

Check pockets

Use laundry bags for delicates

Ensure machines are cleaned after every use

Know your symbols i.e. wash bleach tumble dry

If in doubt ASK

HACCP CHECKLIST

hygiene include questions as follows

1. Uniforms use zippers / press studs, not buttons

2. Uniforms do not have pockets above the waist

3. Only leather / vinyl shoes are worn. The toes on these shoes are enclosed

4. Shoes are clean, neat, and in good repair

5. Head coverings are worn and they cover all of the hair

6. Mean with beards and moustaches wear a face snood

7. Hair pins, clips, etc are not used to keep head / beard coverings in place

8. Jewellery – only plain wedding rings (no stones) and sleeper earrings (maximum diameter 2

cm)

9. Wrist watches are not worn

10. Gloves are made of an impermeable materials

11. Personnel wearing gloves still wash their hands at regular intervals

12. All cuts and wounds are covered by a waterproof blue band-aid containing a metallized

thread

13. Personnel handling food, food materials, and equipment have received adequate and

continued training in the hygienic handling of food and in personal hygiene

14. Personnel prior to employment have had a medical examination to determine their fitness to

work in a food processing environment

15. People smoke only in designated areas

16. People eat and drink only in designated areas (e.g. lunch room, Offices)

17. Nail polish. False finger nails, and false eyelashes are not worn

18. Hands and finger nails are clean

19. People are clean in appearance

20. People practice good personal hygiene

21. Staff wear only company issued uniforms

22. Visitors wear lab coats. If lab coats are impractical / unsafe for contractors they shall be

provided with company issued uniforms

23. Personnel wearing lab coats also wear clothing under the coat (e.g. shirt and trousers)

24. Uniforms are clean at the start of operation and in a good repair

25. If uniforms are expected to become soiled rapidly, disposable aprons are worn over the

uniform

26. There are adequate first-aid facilities stocked with approved band-aids

27. People with bandaged hands who handle exposed product, packaging materials, and

equipment coming into contact with exposed products wear gloves

28. There are no personal items (e.g. bags, newspapers, clothes, etc.) in food premises

29. There is no consumption of food (including chewing gum) and drinks in food premises. The

only exception is drinking from the water fountains provided

30. There is no food in employees lockers

31. Samples taken for quality checks are disposed of, not returned to the container from whence

they came

32. Food equipment is not placed in the mouth nor blown into

33. Utensils used for eating or drinking are not carried in the pockets of clothing

34. No person who is affected by or is a carrier of a communicable disease (e.g.

gastroenteritis, a severe cold, sore throat, cough, influenza) or infected sore works with food in

an area in which there is a reasonable possibility of food or food ingredients becoming

contaminated by such a person

35. Medical examinations are carried out when required in order to prevent the contamination of

food

36. Any person suffering from a communicable disease must obtain a medical certificate stating

their fitness to return to work in a food premises, prior to coming back onto the site

37. Staff do not cough or sneeze directly over food

38. Personnel who come into direct contact with food, food ingredients, or equipment must wash

their hands with soap and water before starting work, following meal breaks, after blocking a

cough or sneeze with the hand, after touching the hair, nose mouth, or eyes after handling

garbage, after smoking, after cleaning, and upon entering food processing areas

39. Hands are not wiped on uniforms

40. If gloves are used to handle food they are disposed of between tasks so as to avoid the

contamination of food

Security Global Intelligence

Leon Alhadeff 086 515 7543

Cctv security solutions 021 820 2888

MR D v/de/Merwe 082 334 2323

ADT control room 021 08 8850 contact person Mirriam

Guard’s: Jacob Ntoli cell number 082 556 4322

Welcome Jubala 083 456 4456

Reaction time 8 min

Training certificates last date 12/11 2012

Gun licence & competency certificate yes

Electric fence live wire C/Town 086 000 5555

49 Namar Cres Century City

Important telephone numbers

SABA 021 5513272

Newton Hilton Cross 082 726 7226

Local Police station CAMPS BAY 021 437 81 40

Victoria rd Camps Bay

Police commissioner direct line 021 434 6000

Johan v/Rensberg Cell number 082 556 7877

Visible policing van van reg BFB 1367 B

Cell number 079 565 8766

Mrs King

Hairdresser Harriet Rose 082 777 6756

Carlton hair 021 454 6675

Nails Kim Frazer 079 454 6676

Juliette V/Rensberg 083 454 3427

Seamstress

Personal Shopper Mrs Hill 076 123 6543

Salt Restaurant 021439 7258

Mr King

Hairdresser edge hair for men 021 434 5564

Colonial Clothing Dirk Vosloo 021 705 4190

Zeno Shoe Makers Zeno jnr 021 956 9987

Balthazar Owner Ian Halfon 021 421 3753

Travel Agent Louise Moutton – LA Travel 021 556 6279

Emergency contact

Ambulance 084 911

Dr Colin de la Harpe Doctor 021 676 3455

089 123 5678

D r Mary Fields Paediatrician 087 675 4534

D r Chris George Child psychologist 021 444 6785

087 135 6787

Dr Tracy Harrison Dentist 021 464 5678

021 786 4534(h)

Twin oaks vet David Hodgkins 021 671 7813

Electric Fence live wire 0860 345 000

Persian Carpets Gonsenhause Fine Rugs 021 462 4819

Shop 22 The Square Green Point

Window Cleaners Spotless windows 083 899 4334

23 Plataan st Vredenkloof

Carpet Cleaners Carpet & Upholstery Cleaners 073 222 8350

5 Village walk Parklands

Painters Western Cape Painters 021 785 4819

Norman Gray 082 495 5600

Crystal Care Bohemian Chandeliers 083 332 0382

750 28th Ave Pretoria

Plumbers Drain surgeon 086 175 8624

44 suikerbossie st Bellville 021 418 2654

Kitchen appliance Hirsch 021 528 6700

Milnerton

Apple store shop 7106 V & A Waterfront 021 425 1941

Indoor plant Berco indoor gardens 021 671 6855

Unit c 236 Lansdowne rd

Cape Town

D H L 021 977 6566

U P S 021 989 753

Key registrar viro serial no

Atlantic Keys 021 434 2809

Front door a 111 & cr 54

Back door cd 434

Garage door to kitchen d 54

Master bedroom c 56

Connor room b 45

Reese room b 46

Event planning checklist

Get event theme from Mrs King

Find out how many pax invited

Send out invites with RSVP

If small function prep bar area & deck

If a large function book out location

Weather forecast

Start & end times

Type of meal

Shopping list

Equipment we have & need to hire

Staffing needed

Chocolate Orange events

0861 228 865

Derrick & Julie

Breakfast set up checklist

Set out fruit 30 min before breakfast

Set up condiments on mise en plas station

Set table for Mr King & Conner

Make coffee at 7 30 & 8 30

Squeeze juice

Set out cold meats , cheese & breads

Set table for Mrs King for 8 30

Clothing Inventory

Mr King

Colonial Clothing Dirk Vosloo 021 705 4190

Zeno Shoe Makers Zeno jnr 021 956 9987

Size:

Shirt 44

Collar 171/2

Pants 34 w 32 l

Shoes 9 1/2

Atlantic Dry Cleaners 021 434 5969

Dry cleaning records

Grey Armani 12/1/13 picked up 14/1/13

Black tux 1/2/13 2/2/13

Clothing list summer in use

Jersey 2

Jacket 1

Suits 3 piece 2

Suits 2 piece 4

Long sleeve shirts 12

Short sleeve shirts 7

Casual pants chino 6

Boxers 12

Socks: black 7

Grey 5

White 6

Gym shorts 6

t-shirts 12

jeans 4

ties 7

bow tie 2

belts : black 4

brown 2

grey 2

boots 3

shoes black casual 2

formal 2

grey formal 2

sneakers 3

clothing winter list

thick jackets 2

leather jacket 2

casual jacket 4

hats 4

scarfs 4

sweat shirts 8

jeans 4

winter socks 6

Mrs King

Personal Shopper Mrs Coral Anderson 084 665 4535

Size:

Dress size 10

Shoe size 5

Green home

All paper & plastic recycled

Picked up every Tuesday

All glass recycled

Picked up every Wednesday

Indoor plants help with air freshness

Conner has a worm farm in his room

Once large enough goes to wine farm

All light bulbs are energy savers

Aircons are used only when really needed

Windows are tinted to keep out sun & heat

House Rules

Be punctual. If you are sick inform butler the day before

1st thing in morning log in

Greet everyone with a smile & a good morning sir/mam

Confidentiality for the Kings paramount

No removal of anything from the house

Remember it’s there house not yours

Always be neat & tidy

No fraternisation with staff of family

Clothing always to be clean & tidy

If we run low on any product inform Butler immediately

If something stops working inform butler

If you break/chip something inform butler

Respect your fellow worker

Abide by the coffee breaks & tea breaks time

Be prepared to work overtime from time to time

Rooms cleaning checklist

Master bedroom


Open Curtains

Collect all laundry

Collect all dishes

Make bed

Dust & tidy

Vacuum Room

Check Lights

Change sheets

Clean Bathroom Sanitize sink

Replace Towels

Polish Mirrors

Mop floor

Spray Air freshener

Notes

Connor’s room


Open Curtains

Collect all laundry

Collect all dishes

Make bed

Dust & tidy

Vacuum Room

Check Lights

Change sheets

Clean Bathroom

Replace Towels

Polish Mirrors

Mop floor

Spray Air freshener

Notes

Guest room


Open Curtains

Collect all laundry

Collect all dishes

Make bed

Dust & tidy

Vacuum Room

Check Lights

Change sheets

Clean Bathroom

Replace Towels

Polish Mirrors

Mop floor

Spray Air freshener

Notes

Entrance Hall


Front door

Windows

Closets

Floor

Lighting

Notes

Dining room


Dust Walls

Dust Surfaces

Clean sliding door

Vacuum rug

Lighting

Mop floor

Notes

Weekly cleaning

High & low dusting

Shake & vacuum cushions

Clean doors & electric plates

Walls of bathrooms

Monthly cleaning

Clean showerheads (soak in vinegar solution)

Clean & tidy inside of closets

Vacuum mattress & wash all protectors

Clean guest rooms

Flush drains with bi-carb

Clean bathroom vents

Spring clean kitchen

Quarterly cleaning

Have carpets professionally cleaned

Steam upholstery & drapes

Clean basement & wine cellar

Change seasonal clothes

Yearly cleaning

Clean library from top to bottom

Strip & wax floors

Clean china

Spring clean laundry room

Car service record & fuel mileage record

Mercedes e 350 ca 12989

Purchased September 2010

Date km trip km/l litres price

1/1/13 20106 439 10 12 R 456

3/1/13 20545 125 11.3 5.6 R235

Service due April 2013

Car service record & fuel mileage record

Land Rover freelander

Purchased January 2007

Date km trip km/l litres price

1/2/13 120106 439 10 12 R 456

3/2/13 120545 125 11.3 5.6 R235

Service due June 2013

Estate upgrade for 2013

Mar apr May June July aug

Indoor painting 15

Outdoor painting 1

Floor sanding 15

Aircon service 15

Fire equip 3

Breakages log

Date broken person reason outcome

1/1/13 champ flute Mrs. K accident N/A

2/1/13 iron housekeeper unknown replaced under warranty

Pill register

Mr King

Date received amount received date issued Peron

Zartan 100mg 30 30/12/2012 Butler

Cilift 20mg 30 30/12/2012 Butler

Connor

Ritalin LA 20mg 30 25/12/2012 Housekeeper

Occurrence register

The Accident and Incident Register should provide an overview of the following:

Date and time of the incident or accident,

The workers name, age and address,

What task was the worker doing at the time of the incident or accident,

Nature and date of the accident or incident,

Cause of the accident or incident?

Was this a notifiable1 occurrence?-

Name of person filling out the report.

This register can be placed at the front of the folder where the accident and or incident reports are

stored, and used for quick and easy reference.

Accident and Incident Register

New staff briefing list

Meet and greet new staff member at gate

Take her to butlers office for briefing & to sign confidentiality forms

Explain to her what is expected of her

Give her a contract & explain it to her

Explain house rules & introduce her to the staff

Show her the parts of the house she is allowed in

Explain what happens if she is found outside her areas

Explain to her about good hygiene & cross contamination

Explain that her hours are flexi depending on the family

Date and

time of

the

incident

or

accident

Injured

workers

name, age

and address

What task

was the

worker doing

at the time of

the incident

or accident

Nature and

date of the

accident or

incident

Cause of the accident

or incident?

Was this a

notifiable

occurrence

Name of

person filling

out this

report.

Staff contact info

Name address Contact number

Nanny Lives on site 083 555 7877

Mandy Duke 083 555 7877

Chef

Robert Meyer Lives on site 084 787 923

Housekeeper I

Elizabeth Ntono 323 River rd 084 676 9989

Obs

Housekeeper II

Rachel Bay 45 Hay st 021 444 5555

Woodstock

Chauffer

Darren Warren 343 Seaglaze

Main rd Sea Point 089 778 6756

Private contact info

Name cell home office

Mr King *** *** **** 021 787 9807 021 976 5644

Mrs King *** *** ****

Connor

School principal Mr Tyrone Rigs 021 343 6678

082 556 4565

021 686 5780(H)

Teacher Miss Linsay Roe 076 454 6676

Coach Rugby Mr Barry Harris 076 543 2121

Coach Cricket Mr Freddy Trueman 089 353 4541

Preferred suppliers

Suppliers & Contract staff info

Name business tel no

Woolworths waterfront 021 434 8765

Manager Riaan Boysen 021 434 0000

Cell 082 5597677

Chief buyer Neil Bently 082 545 3434

Pick & pay camps bay 021 434 6---

Manager Nico Stanger 083 232 ----

Buyer Carlos de la cruze 082 565 ----

Lusitania

Manager a Frazer 021 551---

082 445 ----

Distriliq

Manager 021 551 ----

082 776 ----

Poolside services

Owner Johan dieter 081 887 ----

Window washer

Owner Adriaan Hesteer 079 444 ----

Safe company viro vault 021 443 66—

Owner A Nel 077 999 ----

Twin Oaks Vet Roy Du Toit 021 671 7813

Cell 084 676 5646

Live wire electric fence Warren Camp 086 000 5555

U P S B Tucker 021 555 27 45

D h l D Marshell 021 345 6767

FOOD DELIVERY SCHEDULE

MONDAY Pick ‘n Pay

TUESDAY Woolworths

WEDNESDAY Liquor Deliveries

FRIDAY Top up orders

SATURDAY Events deliveries

Inventory list

Kitchen

Inventory List

Inventory ID

Name Description Quantity

Bd 567 T-FAL 25cm FRYING PAN 2

Bd 564 T-FAL 35CM FRYING PAN 2

Y 6574 LE CREUSET SMALL POT 1

Y 23123 LE CREUSET MED POT 3

Y 43534 LE CREUSET LARGE POT 2

UH 4569 LE CREUSET WOK WITH GLASS LID 2

HU 433 BAKING TRAYS 4

KM 213 KITCHEN MADE JUICE EXTRACOR 1

KM 6776 KITCHEN MADE MIXER 1

KM 5545 KITCHEN MADE BLENDER 1

JYUH 12 WUSTHOF KNIFE SET 1

ELECTRICAL EQUIPMENT

Inventory List

Inventory

ID Name Description Quantity

APPLE I PAD 3

APPLE LAPTOP 2

BLACKBERRY 9800 CURVE 2

SONY PLASMA 42” 3

SONY DIGILCD 60” 1

Other

Inventory List

Bar inventory Crystal Inventory


Chateau baccarat red wine 36

White wine 36

Champagne 36

Chateau baccarat Decanter Capri 2

Vega 4

Harcourt Pitcher 6

Massena Pitcher 2

Martini glasses Vega 24

Chateau baccarat Tumbler 24

highball 24

Harmonie Ice buckets 4

Silver

Inventory


3 Tier silver serving tray 3

Gadroon Silver coffee pot set 2

Reed & Barton Rose tea set 2

Wallace grande baroque Casserole dish 2

Reed & Barton Gravy bowl 3

Goldinger Oval handled bowl

China

Inventory ID Name Description Quantity

Royal dalton Full tea service 1

Wedgewood Full dinner service 1

Whittard of Chelsea Tea & dinner service 1

Bedding & towels

Inventory ID Name Description Quantity

calibri Wash cloths 6

Guest towel 6

Hand towel 6

Douche towel 6

Bath towel 6

Bath sheets 4

Bath mats 6

Pool towels 10

Bed sheets fitted 18

flat 18

Pillow slips 48

Goose down duvet double 6

Goose down pillows 24

Zonings

Ground floor

Zone 1 Breakfast area, living room & master bedroom

Zone 2 bedroom, dining room & foyer

Zone 3 bedroom & porch

Zone 4 deck & infinity pool

Floor 1

Zone 1 guest suite, study & tv room

Zone 2 scullery & staff rooms

Zone 3 indoor braai area

Cleaning schedule

Daily

Make beds & clean bathrooms

Entrance & foyer

Dust & vacuum used rooms

Check light bulbs

Weekly

High and low dusting

Dust and polish all services

Clean all mirrors

Clean bathroom walls

Monthly

Clean shower heads

Clean inside of closets

Vacuum mattress and wash protectors

Clean bathroom vents

Kitchen spring clean

Flip mattresses

Quarterly

Arrange carpet stream clean

Steam upholstery and drapes

Clean basement and wine cellar

Change seasonal clothes

Yearly

Strip and wax floors

Clean all fine china

Spring clean laundry room

MAP OF SURROUNDING AREAS

NEWTON CLOCK

6am – Start daily Grace

2:30pm to 4:30pm – Afternoon Tea

7am to 9am – Breakfast is served

12:30pm to 2:00pm – Lunch is served

5:00pm to 7:00pm – Supper is served

7:45am – Conner to school

2:00pm – Conner pick up from school

5:30pm to 9:00pm – Turndown Service

9:00pm to 11:00pm –

Port/Brandy served

What’s on in Cape Town

2013 Opera Season Tickets

The 2013 Cape Town Opera Season Ticket includes Otello (tickets available for performances 9, 11, 13 April), Don Giovanni, Two:30, Madama Butterfly, The Barber of Seville. Cape Town Opera has managed to secure a limited number of top priced Lucia di Lammermoor Concert tickets. This concert is being presented by the Cape

Philharmonic Orchestra

The CAPE TOWN CITY BALLET

(The SOUTH AFRICAN NATIONAL BALLET)

presents

Veronica Paeper’s

CAMILLE

2 – 12 May, 2013

Artscape Opera House

Date: 2 - 12 May, 2013

Event: CAMILLE - Veronica Paeper's masterpiece Verdi's score for la Traviata

Venue: ARTSCAPE Opera House

Date: 6 April, 2013

Event: OPEN DAY

Venue: UCT School of Dance

Date: 8 June, 2013

Event: BUDDING BALLERINAS


Date: 20 April, 2013

Event: TUTUS & TEA


Date: 17, 24, 31 July, 2013

Event: SOUP & SCREEN


Blue = friends@Cape Town City Ballet and AUDIENCE DEVELOPMENT EVENTS Red = EDUCATIONAL and OUTREACH EVENTS Grey = PERFORMANCES in FORMAL VENUES

butler project 2013

Documents