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    12012 July 12

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    Concept

    Components of internal

    environment analysis

    Process of internal

    environment analysisAnalysis of organizational

    resources

    CONTENTS

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    CONCEPT : INTERNAL ENVIRONMENTANALYSIS

    What is environment?

    Environment refers to the factors that

    affects organizations performances

    Internal environment

    It is the forces that provides strength and

    weakness to organization

    3

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    CONCEPT :INTERNALENVIRONMENTANALYSIS (CONTD)What is internal environment analysis?

    Scanning of internal environmental forces.

    It systematically evaluates organizational

    capabilities in terms of strength and

    weakness

    4

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    STRENGTHSA STRENGTH is something a

    company is good at doing or acharacteristic that gives it an importantcapability.

    Possible Strengths: Name and recognition

    Proprietary technology

    Cost advantages

    Skilled employees

    Loyal Customers 5

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    WEAKNESSES

    A WEAKNESS is something a company

    lacks or does poorly (in comparison to

    others) or a condition that places it at a

    disadvantage

    Possible Weaknesses:

    Poor organization image in market

    Obsolete facilities

    Internal operating problems

    Poor marketing skills4

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    .

    Component

    of

    Internal

    Environment

    .

    Organizational

    Organizational

    Organizational

    Corporate

    Internal

    strategies

    policies resources

    Structure

    culture

    stakeholder

    objectives

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    ORGANIZATIONALOBJECTIVES,

    STRATEGIESANDPOLICIES

    Objectives (end results)

    Strategies (courses of action

    leading to objectives)

    Policies (guidelines for decision

    making)

    Strategic management must beconducted within the framework of

    organizational objectives,

    strategies and policies

    8

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    CORPORATE CULTURE

    Shared experiences thatbond organizational

    members together.

    Organizations founder

    (personal values andbeliefs) contributed by

    top management.

    Symbols, stories,

    slogans, and ceremonies

    that represent and

    personify the spirit of the

    organization.9

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    ORGANIZATIONALSTRUCTURE

    It is officialrelationship among

    employees

    working in differentlevel of hierarchy

    with defined

    authorities andresponsibilities

    10

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    ORGANIZATIONALRESOURCES

    They are either strength orweakness

    They either limit or encourages the

    ambitious decision of the

    organization

    Eg: financial resource constraincompany's ambitious decision of

    exapnsion an organization11

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    INTERNAL STAKEHOLDER Owners with legal property rights to abusiness ie. shareholders

    Board of directors elected by the

    shareholders to oversee the general

    management of the firm to best serve theshareholders interest.

    Employees who work for the firm and have a

    vested interest in its continued operationand existence.

    Physical work environment of the

    organization and the work that people do. 12

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    PROCESSOFINTERNAL

    ENVIRONMENTANALYSIS

    13

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    4. Identify strength and weakness and their strengths

    5.Prepare SAP based on the appraisal.

    1.Internal environment scanning & Monitoring

    2. Select review and predict key resource areas

    3.Develop standard indicators to measure

    14

    6. Relate the strategic advantage (distinctive

    capabilities/competencies)factors to exploiting the environmental

    opportunities or dealing with impending threats.

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    ANALYSISOFRESOURCESFOR

    STRENGTHANDWEAKNESS

    1.Production/operation resources

    Are plant location & layout strategic

    advantages for the firm?

    Is quality control high or there isincrease in rework due to poor

    control?

    What about production facilities? What about cost of production and

    waste minimization? 15

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    ANALYSISOFRESOURCESFORSTRENGTH

    ANDWEAKNESS (CONTD)

    2. Marketing resource

    How these factors are contributing to the

    achievement of organizational objectives?

    Strength and weakness may lie in the followingareas.

    Product mix

    Pricing strategies

    Promotion

    Distribution

    Market segmentation 16

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    ANALYSISOFRESOURCEFOR

    STRENGTHANDWEAKNESS (CONTD

    3.Human resource Manpower planning? Quantity and quality ,accuracy of

    demand and supply forecasting Procurement?employment:recruite

    ment,selection,placement,orientatai

    on strategies Training and development Maintenance

    17

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    ANALYSISOFRESOURCESFORSTRENGTH

    ANDWEAKNESS (CONTD)

    4.Finance and accounting resource Financial capability factors Is the firm stronger financially than

    its competitors Indicators Asset mix

    Capital structure Financial performance Accounting procedure? 18

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    ANALYSISOFRESOURCESFORSTRENGTH

    ANDWEAKNESS (CONTD)

    5.Research and development R&D can lead to new improved products

    for marketing, lead to development ofimproved processing to gain cost efficiency

    and helping improved pricing. Research capabilities with in the firm: R& D budget Research expertise available Technical capabilities to design products

    that meet customer requirement .

    19

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    CONCLUSION

    Organizational strategies should be developedalso in line with internal resources and strategiccapabilities of the firm at the same time.

    Strategic advantage analysis and diagnosis isthe process by which the firms internalresources are examined to determine where ithas significant competencies so that it can most

    effectively exploit the opportunities and meet thethreats the environment is presenting.

    20

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    21

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    RESOURCES, CAPABILITIESAND

    CORE COMPETENCIES

    Resources

    Are the source of a firms

    capabilities

    Are broad in scope Alone, do not yield a

    competitive advantage

    22

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    RESOURCES, CAPABILITIESAND

    CORE COMPETENCIES

    Resources Are a firms assets,

    including people and the

    value of its brand name

    Represent inputs into afirms production process,

    such as:

    Capital equipment

    Skills of employees

    Brand names

    Financial resources

    Talented managers23

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    TANGIBLE RESOURCES

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    Financial Resources The firms borrowing capacityThe firms ability to generate internal

    funds

    Organizational

    Resources The firms formal reporting structureand its formal planning, controlling,

    and coordinating systems

    Physical Resources Sophistication and location of a firmsplant and equipment

    Access to raw materials

    Technological Resources Stock of technology, such aspatents, trade-marks, copyrights, and trade

    secrets

    Table 3.1

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    INTANGIBLE RESOURCES

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    Human Resources Knowledge

    Trust Managerial capabilities

    Innovation Resources Ideas

    Scientific capabilities

    Capacity to innovate

    Reputational Resources Reputation with customers

    Brand name

    Perceptions of product quality,

    durability, and reliability

    Reputation with suppliers

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    RESOURCES, CAPABILITIESAND

    CORE COMPETENCIES

    Capabilities

    Are the firms capacity to deployresources that have beenpurposely integrated to achieve

    a desired end state Emerge over time through

    complex interactions amongtangible and intangible resources

    Capabilities are often developed

    in specific functional areas or aspart of a functional area

    26

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    EXAMPLESOFFIRMSCAPABILITIES

    27Table 3.3

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    RESOURCES, CAPABILITIESAND

    CORE COMPETENCIES

    Core Competencies

    Activities that a firm performsespecially well compared tocompetitors

    Activities through which the firmadds unique value to its goodsor services over a long period oftime

    Distinguish a companycompetitively and reflect itspersonality

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    THRESHOLDRESOURCE

    Minimum resources required to survive in market

    It is easy to be imitated by competitors

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    UNIQUERESOURCE

    Unique resources are those which are:

    Valuable

    Rare

    Costly to imitate

    Non-substitutable

    30

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