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Business Meeting 1 Freedom Court Reporting, Inc 877-373-3660 1 2 ALABAMA STATE BOARD OF PHARMACY 3 4 5 6 7 8 BUSINESS MEETING 9 10 Wednesday, July 15, 2015 11 12 9:20 a.m. 13 14 15 16 17 18 LOCATION: Alabama State Board of Pharmacy 19 111 Village Street 20 Hoover, Alabama 35242 21 22 23 REPORTER: Sheri G. Connelly, RPR

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Page 1: Business Meeting 1 - ALBOP Files/al bop meeting 071515 (1...Business Meeting 2 Freedom Court Reporting, Inc 877-373-3660 1 ATTENDEES 2 3 BOARD MEMBERS: 4 Dan McConaghy, President 5

Business Meeting 1

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1

2 ALABAMA STATE BOARD OF PHARMACY

3

4

5

6

7

8 BUSINESS MEETING

9

10 Wednesday, July 15, 2015

11

12 9:20 a.m.

13

14

15

16

17

18 LOCATION: Alabama State Board of Pharmacy

19 111 Village Street

20 Hoover, Alabama 35242

21

22

23 REPORTER: Sheri G. Connelly, RPR

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1 ATTENDEES

2

3 BOARD MEMBERS:

4 Dan McConaghy, President

5 Tim Martin, Vice President

6 Buddy Bunch, Treasurer

7 David Darby, Member

8 Donna Yeatman, Member

9

10 ALSO PRESENT:

11 Jim Ward, Attorney

12 Susan Alverson, Ph.D., Executive Secretary

13 Cristal Anderson, Director of Compliance

14 Mark Delk, Inspector

15 Todd Brooks, Inspector

16 Scott Daniel, Inspector

17 Richard Lambruschi, Inspector

18 Jim Easter

19 Cara Leos

20 Jay McEniry

21 Angie Harris

22 Chris Burgess

23 Ronda Lacey

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1 Derek Sapone

2 Chris Evans

3 Wayne Cornutt

4 Daniel Baker

5 Julie Hunter

6 Jeff Freese

7 Matthew Muscato

8 Bart Bamberg

9 Rick Stephens

10 Becky Sorrell

11 Louise Jones

12 Sharon Hester

13 Eddie Vanderver

14 Carter English

15 Bill Maguire

16 Al Barber

17 Getose Altine

18

19

20

21

22

23

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1 MR. MCCONAGHY: I'm going to call the

2 July 15, 2015, Alabama meeting of the State

3 Board of Pharmacy to order. Seeing that we have

4 a quorum present, I would like to ask for a

5 motion to adopt the agenda.

6 MR. DARBY: I make a motion we adopt

7 the agenda as presented.

8 MS. YEATMAN: Second.

9 MR. MCCONAGHY: All in favor?

10 DR. MARTIN: Aye.

11 MR. BUNCH: Aye.

12 MR. DARBY: Aye.

13 MS. YEATMAN: Aye.

14 MR. MCCONAGHY: Approved. Now under

15 our usual process, would y'all begin with Jim

16 Easter or Todd, whoever is most front there, and

17 introduce yourself and tell us who you are and

18 where you're from.

19 MR. EASTER: Jim Easter, Baptist

20 Health System.

21 MR. BROOKS: Todd Brooks, Board of

22 Pharmacy.

23 MS. LEOS: Cara Leos, ALSHP.

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1 MR. MCENIRY: Jay McEniry, Patients

2 and Physicians for RX Access.

3 MS. HARRIS: Angie Harris, Solutions

4 RX.

5 MR. BURGESS: Chris Burgess, Heritage

6 Pharmacy.

7 MS. LACEY: Ronda Lacey, McWhorter

8 School of Pharmacy.

9 MR. SAPONE: Derek Sapone,

10 Institutional Pharmacy Solutions.

11 MR. EVANS: Chris Evans, fourth year

12 pharmacy student.

13 MR. CORNUTT: Wayne Cornutt, director

14 of pharmacy, Gadsden Regional Medical Center.

15 MR. BAKER: Daniel Baker, assistant

16 director, Gadsden Regional.

17 MS. HUNTER: Julie Hunter, Omnicare.

18 MR. FREESE: Jeff Freese, Turenne

19 PharMedCo.

20 MR. MUSCATO: Matthew Muscato,

21 Walgreens Pharmacies.

22 MR. BAMBERG: Bart Bamberg, Publix

23 Supermarket.

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1 MR. STEPHENS: Rick Stephens, Senior

2 Care Pharmacy.

3 MS. SORRELL: Becky Sorrell, Ritch's

4 Pharmacy.

5 MS. JONES: Louise Jones, Alabama

6 Pharmacy Association.

7 MS. HESTER: Sharon Hester,

8 Transdermal Therapeutics.

9 MR. VANDERVER: Eddie Vanderver, CAPS,

10 Incorporated.

11 MR. ENGLISH: Carter English,

12 Department of Mental Health.

13 MR. MAGUIRE: Bill Maguire, Omnicell.

14 MR. BARBER: Al Barber, AlixaRx.

15 MR. DELK: Mark Delk, State Board of

16 Pharmacy.

17 MR. DANIEL: Scott Daniel, Alabama

18 State Board of Pharmacy.

19 MR. MCCONAGHY: Okay. The next item

20 on the agenda is presentations and number one on

21 my list is Institutional Pharmacy Solutions.

22 Are they here? Good morning.

23 MR. SAPONE: Good morning.

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1 DR. MARTIN: Good morning.

2 MR. SAPONE: I don't have a formal

3 presentation, per se, including PowerPoint but

4 I'm here formally to ask the permission of the

5 Board to process orders remotely from my

6 pharmacy in Virginia Beach, Virginia, license

7 number 113800 and 201931, the mail order permit.

8 I've included current policy and procedure for

9 the call center operations, as well as the

10 policy and procedure for the remote data entry

11 piece at the pharmacy.

12 The service that I'm asking to provide

13 is three-fold. Number one, a telephone service.

14 Actually, let me back up a little bit. I

15 apologize.

16 The two sites that I'm requesting that

17 we assist within the same -- are owned by the

18 same company. The first one is Mountain View

19 Hospital in Gadsden, Alabama, and the second one

20 is the Laurel Oaks Behavioral Health Center in

21 Dothan, Alabama.

22 The Mountain View Hospital currently

23 has hours of Monday through Friday 8:00 a.m. to

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1 4:00 p.m. for a total of 40 hours. The Laurel

2 Oaks Behavioral Health Center is currently open

3 11:00 -- well, the pharmacy is open 11:00 a.m.

4 to 8:00 p.m., Monday, Wednesday, Thursday, and

5 Friday for roughly 36 hours.

6 What I'm requesting to do is after

7 those on-site hours at the local hospital

8 pharmacy is to provide telephone service, remote

9 order entry processing, and also emergency

10 medication ordering and delivery after the scope

11 of the normal on-site pharmacy hours.

12 MR. WARD: I think there should be

13 something in writing so you can look at it and

14 approve it.

15 DR. MARTIN: So some correspondence.

16 MR. DARBY: Can you get us something

17 in writing, you know, what you're specifically

18 planning to do? Can you get that for us?

19 MR. SAPONE: Did Mitzi not provide

20 that?

21 MR. DARBY: Tell me if I'm missing it

22 but all I've got is just a letter -- a short

23 letter asking to appear -- have you got it?

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1 MS. YEATMAN: No, it's just a short

2 letter.

3 MR. WARD: You have to have policy and

4 procedures.

5 MR. DARBY: Yeah. I think Dan has got

6 more than I think what we --

7 MR. SAPONE: I have extra copies.

8 MR. DARBY: Yeah, yeah, if you'd give

9 me a copy of that.

10 MR. SAPONE: Okay.

11 DR. ALVERSON: Excuse me, are you an

12 institutional license or a retail license?

13 MR. SAPONE: In the actual pharmacy in

14 Virginia --

15 DR. ALVERSON: Right.

16 MR. SAPONE: -- or the one that we

17 have registered with Alabama?

18 DR. ALVERSON: Well, both.

19 MR. SAPONE: Okay. The Virginia is

20 retail. We're set up as retail in Virginia.

21 The two that I have with Alabama, one I believe

22 is 113800 I think is a retail pharmacy and then

23 the other one is the mail order permit.

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1 DR. ALVERSON: Can we do remote on

2 retail? I'm just asking the question.

3 DR. MARTIN: Both the Laurel Oaks

4 Behavioral Center and the Mountain View

5 Hospital, are they institutional?

6 DR. ALVERSON: That's what I just

7 asked.

8 MR. SAPONE: That's the -- this is the

9 policy and procedure for the call center.

10 DR. ALVERSON: I understand the need.

11 I'm just wondering about issues with license

12 types.

13 MR. WARD: He's a retail pharmacist

14 wants to do remote processing with an

15 institution. Is that --

16 DR. MARTIN: I guess there are two

17 questions. Thank you. I'll let you hand those

18 out and then we'll have some other questions for

19 you.

20 MR. SAPONE: Okay, got you.

21 MR. WARD: What kind of permit do they

22 have? What kind of permit do you have? You

23 have a retail permit, don't you?

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1 MR. SAPONE: In Virginia we're set

2 up -- we're licensed as a retail pharmacy.

3 MR. WARD: How about -- how about

4 here?

5 MR. SAPONE: I believe it's retail and

6 then there's a second permit issued for mail

7 order permit.

8 DR. MARTIN: So --

9 MR. SAPONE: If there's additional

10 licensure I need to acquire here --

11 DR. ALVERSON: Right. I just want to

12 be sure we get it all straight so when we get --

13 MR. SAPONE: Yeah, I didn't -- I

14 wasn't sure.

15 DR. ALVERSON: -- ready to do this, we

16 do it right.

17 MR. SAPONE: Right, right.

18 DR. ALVERSON: I'm not arguing you

19 need it.

20 MR. SAPONE: What's that?

21 DR. ALVERSON: I'm not arguing that

22 you need it.

23 MR. SAPONE: Oh, yeah, yeah, I can

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1 elaborate more into the need for it but --

2 DR. ALVERSON: Right.

3 DR. MARTIN: Let's just take it one at

4 a time and be clear. So the Mountain View

5 Hospital in Gadsden, is it a -- does it have a

6 permit -- does it have a pharmacy permit as an

7 institutional pharmacy?

8 MR. SAPONE: Yes, they are set up -- I

9 believe they are set up as an institutional

10 pharmacy.

11 DR. MARTIN: Okay. On-site in-house

12 institutional pharmacy Monday through Friday

13 8:00 to 4:00?

14 MR. SAPONE: Monday through Friday,

15 yes, sir.

16 DR. MARTIN: Okay. Laurel Oaks

17 Behavioral Center in Dothan is set up as an

18 institutional -- as a permit -- as an

19 institutional pharmacy --

20 MR. SAPONE: Institutional on site.

21 DR. MARTIN: -- operating 11:00 a.m.

22 to 8:00 p.m. Monday, Wednesday, Thursday, and

23 Friday?

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1 MR. SAPONE: Correct.

2 DR. MARTIN: So you've got two

3 institutional facilities in the State of

4 Alabama. Now, the location where the remote

5 processing is going to take place, tell us about

6 that site.

7 MR. SAPONE: Okay. We are a

8 closed-door institutional pharmacy. We have

9 facilities that we actually service as well in

10 the Hampton Roads area in Virginia, so the

11 pharmacist is in direct contact with the

12 technicians, so it's a registered retail

13 pharmacy with the Virginia Board of Pharmacy and

14 the DEA as well.

15 DR. MARTIN: So the permit you have

16 with the Alabama Board of Pharmacy for the site

17 in Virginia Beach is a retail permit or an

18 institutional permit?

19 MR. SAPONE: I believe it's retail.

20 DR. MARTIN: Retail permit, okay. So

21 this -- that's the -- so we've got a retail

22 permitted facility in the State of Virginia

23 seeking to perform remote order processing for

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1 two institutional facilities in the State of

2 Alabama.

3 MS. ANDERSON: Now, what was the

4 license number for the Laurel Oaks facility

5 again?

6 MR. SAPONE: I have no idea.

7 MS. ANDERSON: Don't have it. Is it

8 also known as Institutional Pharmacy Solutions?

9 MR. SAPONE: It is, yes.

10 MS. ANDERSON: Okay.

11 MR. SAPONE: Yes.

12 MS. ANDERSON: I think I actually got

13 a phone call earlier this week and the DEA is

14 going to make them go from institutional to

15 retail because they're privately owned. Does

16 that sound right? Have you heard that?

17 MR. SAPONE: It does sound right, yes.

18 Yeah, I met with the DEA in March and we had

19 quite a discussion because there's a conflict

20 between Alabama law and the DEA law and the DEA

21 says we have to do one thing. Alabama says we

22 have to do another but we're going to obviously

23 comply.

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1 MR. WARD: No, I don't know what

2 you're talking about.

3 MS. YEATMAN: What's the conflict

4 between Alabama and the DEA?

5 MR. SAPONE: The conflict to the best

6 of my understanding is that the DEA does not

7 recognize institutional -- they said we have to

8 be either set up with the DEA as a hospital --

9 when I say we, I mean the Laurel Oaks, that

10 Laurel Oaks has to be set up as either a

11 hospital with the DEA or retail. They don't --

12 there is no institutional class with the DEA.

13 That's a state specific thing here in Alabama,

14 so they said we either have to change to retail

15 with the DEA or hospital. Those are the only

16 two choices.

17 DR. MARTIN: That's going to have some

18 pretty significant indications for the way you

19 do business and label products.

20 DR. ALVERSON: Wouldn't that mean

21 every hospital in the State of Alabama would

22 have to become a retail license?

23 DR. MARTIN: It means anything that's

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1 an institutional facility other than a hospital

2 would have to, yes.

3 MS. ANDERSON: Anything that's

4 privately owned?

5 DR. MARTIN: I don't know what the

6 ownership has to do with it. It's confusing.

7 MR. SAPONE: And from what I

8 understand, the -- being that IPS, Institutional

9 Pharmacy Solutions, doesn't own the hospital,

10 that's why they said, you know, we can't

11 register as a hospital because we do not own the

12 hospital. We contract to the hospital to

13 provide a service to them. So the pharmacy is

14 not --

15 MR. WARD: What's the name of the

16 hospital?

17 MR. SAPONE: I'm sorry?

18 MR. WARD: What's the name of the

19 hospital?

20 MR. SAPONE: Laurel Oaks Behavioral

21 Health Center.

22 MR. WARD: And the other one?

23 MR. SAPONE: Institutional Pharmacy

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1 Solutions.

2 MR. WARD: No, the other hospital.

3 MS. YEATMAN: The other hospital.

4 MR. SAPONE: Oh, I'm sorry, Mountain

5 View Hospital.

6 MR. WARD: Yeah, who is that owned by?

7 MR. SAPONE: Mountain View, I guess.

8 MR. WARD: It's not owned by a company

9 that has other hospitals?

10 MR. SAPONE: I'm not sure.

11 DR. ALVERSON: Can I ask was it DEA in

12 Virginia or DEA in Alabama?

13 MR. SAPONE: You can ask and it was

14 DEA in Virginia and the agent in Virginia had

15 quite a discussion with the agent in Alabama and

16 they disagreed on the law as well.

17 DR. MARTIN: Of course.

18 DR. ALVERSON: Welcome to our world.

19 MR. SAPONE: Yeah, so the DEA agent in

20 Alabama, the field agent here, said that's

21 perfectly fine the way you're doing it but the

22 DEA agent in Virginia where we are said no,

23 that's not the way. So they went back and forth

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1 within the DEA to reach a resolution and basic

2 patient care has suffered in the meantime so we

3 are just going to comply with what they're

4 looking at right -- this, so.

5 DR. ALVERSON: Would you mind if we

6 spoke to DEA in Alabama? I don't want to mess

7 anything up for you.

8 MR. SAPONE: No. I mean, DEA in

9 Alabama said the way that it's set up now is

10 fine, you can operate that way.

11 DR. ALVERSON: Right.

12 MR. SAPONE: I think the biggest

13 problem was we don't own the hospital. The DEA

14 told us you are not -- you don't own the

15 hospital, you are not a hospital, you cannot

16 have a hospital permit, you know. So that's

17 what the DEA in Virginia -- at the Virginia

18 field office told us.

19 MR. DANIEL: So you guys have the same

20 situation at the hospital in Eufaula?

21 MR. SAPONE: Not --

22 MR. DANIEL: But I mean, you don't own

23 the hospital.

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1 MR. SAPONE: We don't own the

2 hospital. I'm not familiar with that site

3 because we don't do any call for that -- you

4 know, we're not requested to do any --

5 MR. DANIEL: It's the same setup.

6 MR. SAPONE: Yeah.

7 MR. DANIEL: They came in and took

8 over pharmacy services directly with the

9 hospital.

10 MR. SAPONE: Yeah, I've spoken briefly

11 with Alan, the pharmacist there, and I know -- I

12 just don't keep in touch with that department

13 too often, so.

14 DR. ALVERSON: I thought there were

15 more and more instances where outside groups ran

16 pharmacies and maybe that means they don't --

17 they run them but they don't own them.

18 MR. SAPONE: Correct, and that's the

19 problem that we run into is that we run them,

20 provide a service, but we do not own the

21 hospital.

22 MR. DARBY: But you own the pharmacy;

23 right?

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1 MR. SAPONE: We own the pharmacy, yes,

2 sir.

3 DR. ALVERSON: That makes no sense

4 whatsoever. I'm sorry.

5 MR. SAPONE: And I agree too and we --

6 you know, we're in Alexandria with DEA for six

7 hours discussing this and they weren't very open

8 to what the Alabama field office said.

9 DR. MARTIN: All right. So DEA in

10 Virginia wants your closed-door operation in

11 Virginia Beach to be a retail --

12 MR. SAPONE: Well, we already are

13 retail.

14 DR. MARTIN: You already are retail.

15 MR. SAPONE: I think they want Laurel

16 Oaks to switch over to --

17 DR. MARTIN: Well, how -- so the DEA

18 in Virginia is telling Alabama how it all

19 begins.

20 MR. DARBY: But the DEA in Alabama

21 disagrees with the DEA in Virginia.

22 MR. SAPONE: The DEA in Virginia went

23 to -- the local field officer there went to her

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1 supervisor in DC and the three of them -- the DC

2 office, you know, the Richmond office in

3 Virginia, and down here.

4 DR. MARTIN: What is the -- I'm sorry,

5 this is real fundamental and maybe I should know

6 this, but what does the DEA care if you're

7 processing orders? That doesn't have anything

8 to do with moving product.

9 MR. SAPONE: In their eyes, it does.

10 Their law -- the DEA is very specific and we

11 talked about that for a while too. If we -- if

12 I as a pharmacist enter an order in Virginia and

13 authorize the release of a medication from a

14 Pyxis machine, that's considered dispensing. So

15 if I am going to dispense a controlled drug in

16 another state, that's where they are allowed to

17 step in.

18 MS. ANDERSON: Do y'all do discharge

19 orders?

20 MR. SAPONE: No.

21 MS. ANDERSON: No, okay.

22 MR. SAPONE: Those are all handled

23 outside.

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1 DR. MARTIN: I think there are two --

2 two rubs we're going to have to get over and one

3 is the issue, potentially, of a retail pharmacy

4 performing order processing for an institutional

5 facility. That's new to us. We might get

6 there, we might not. And then the second thing

7 is this DEA stuff has got to get resolved

8 somehow. We've got to all get on the same page

9 and that's probably the harder of the two.

10 MR. SAPONE: Yeah.

11 MR. BUNCH: Did they give you any time

12 line on that?

13 MR. SAPONE: This has been since 2013

14 that we've been working with them.

15 MR. MCCONAGHY: Tim, we do have some

16 precedence about the retail and that and just in

17 small rural hospital instance where you've got

18 one pharmacy and one hospital in the

19 community.

20 DR. MARTIN: Yeah.

21 MR. MCCONAGHY: And we have allowed

22 that -- that retail pharmacy to process orders

23 or review or verify basically the orders from

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1 the -- from that small hospital but it's a

2 really small scale. And the other thing with

3 hospitals that have been doing the remote

4 processing, we've been requiring them to give us

5 numbers --

6 MR. SAPONE: Record data, yeah.

7 MR. MCCONAGHY: -- that how many your

8 pharmacists in Virginia are processing

9 currently --

10 MR. SAPONE: Right.

11 MR. MCCONAGHY: -- and how many this

12 is going to add to it and that kind of thing.

13 So we would -- to be fair to everybody else that

14 has gotten one, we would need those numbers.

15 MR. SAPONE: Yeah, absolutely, yeah,

16 and we use -- obviously use Pyxis and all the

17 orders come in through Pyxis Connect, the secure

18 server, so it's very easy to tally numbers --

19 number of orders that come in for a certain site

20 by time, so that would be a relatively easy

21 number to report monthly, weekly, however it's

22 required.

23 Our site in Virginia is for all

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1 purposes an institutional pharmacy. When

2 Mr. Mims set up the pharmacy and did the

3 registration, it was recommended, you know,

4 basically facilities that we service are -- you

5 know, locally in Virginia are long-term

6 residential so we do bill Medicaid for a lot of

7 those patients. So in order to do that, we had

8 to set our Virginia pharmacy up as retail in

9 order to bill Virginia Medicaid for those. We

10 are an institutional pharmacy in Virginia but

11 Virginia doesn't have an institutional class of

12 licensure similar to the State of Alabama.

13 DR. ALVERSON: Part of my concern

14 would be that in an institutional setting, we're

15 working with orders and we don't have to worry

16 about refills. Nurses have certain privileges.

17 Physician orders are treated very differently

18 than a prescription. We're not looking at

19 prescriptions as pieces of paper with certain

20 documentation. I mean, it changes the whole

21 perspective of what goes on in that building.

22 MR. SAPONE: Yeah.

23 DR. ALVERSON: Everything changes.

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1 DR. MARTIN: Does the site, Virginia

2 Beach, perform remote processing for other

3 facilities outside of Alabama?

4 MR. SAPONE: Yes.

5 DR. MARTIN: Tell us about those. Are

6 they -- are they hospitals?

7 MR. SAPONE: They're all hospitals,

8 yes.

9 DR. MARTIN: So you're already

10 processing orders from hospitals at sites

11 outside of Alabama in this location?

12 MR. SAPONE: Correct. Basically we

13 are for all intents and purposes an

14 institutional pharmacy. The only orders that we

15 see are hospital orders. We do not see any

16 prescriptions like a retail prescription, you

17 know, like you drop off at CVS or Walgreens.

18 All of the prescriptions that we see are actual

19 physician orders. I'll add that for our sites

20 in Virginia, there were -- the DEA said there

21 were some things that we had to add to those

22 physician orders to become compliant with DEA

23 laws and regulations like the quantity, you

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1 know, for sites that we, you know, actually

2 provide the medications for physicians at my

3 sites in the Hampton Roads area, they have to

4 put a quantity on there. The doctors have to

5 put their DEA number, all the laws that

6 regularly apply to a retail prescription, and

7 that's something the DEA said that we have to do

8 because we're set up as a retail pharmacy.

9 It's a little confusing but you know,

10 it's -- but what I'm asking to do here is, you

11 know, just remote data entry and all the orders

12 that, you know, that we type to allow the nurses

13 to, you know, go on a profile mode after hours

14 and on the weekends are, you know, obviously

15 typed by a pharmacist. They also leave them in

16 the queue. They are reviewed by the on-site

17 pharmacist as soon as they open up in the

18 morning, so everything that, you know, we enter

19 from our site in Virginia does get reviewed, you

20 know, as soon as the on-site pharmacist is back

21 on site.

22 DR. MARTIN: How many others -- how

23 many other institutional sites are you serving

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1 out of the Virginia Beach location from a remote

2 processing standpoint?

3 MR. SAPONE: Thirty -- about 30.

4 DR. MARTIN: Thirty other hospitals

5 being serviced out of that site already doing

6 remote processing?

7 MR. SAPONE: Correct.

8 DR. ALVERSON: Do you own any of

9 those?

10 MR. SAPONE: No, Institutional

11 Pharmacy Solutions owns -- we own all the --

12 yeah, the company owns all the pharmacies,

13 yeah.

14 DR. ALVERSON: So you're changing this

15 in every state?

16 MR. SAPONE: Some of the states don't

17 require it -- us to change our permits and

18 things like that. One of the things that -- a

19 decision that was made, you know, we won't

20 process any controlled drug orders, you know,

21 because the DEA said that you could not, you

22 know, as a retail pharmacy in Virginia, you

23 can't authorize the release of a controlled

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1 medication for a resident in another state.

2 DR. MARTIN: But that may not be a

3 problem because you're probably going to allow

4 those to be overridden in the facility and then

5 the pharmacist coming in in the morning is going

6 to process the order.

7 MR. SAPONE: Right, correct, yeah,

8 exactly. But yes, we are changing it in a lot

9 of the states. I was in Arkansas yesterday and

10 requested the same thing because they do

11 require -- it's a similar situation there with

12 the sites being similar.

13 MR. MCCONAGHY: I do know, I mean,

14 we're going to have to have those numbers up

15 front --

16 MR. SAPONE: Oh, okay, absolutely.

17 MR. MCCONAGHY: -- showing what you're

18 doing now so that our issue in the past has been

19 that if you were going to add a quantity of

20 orders on to your current staff that was going

21 to push them to the point where they could

22 potentially be making mistakes and you didn't

23 have enough staff in there, then you would need

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1 to provide some explanation of why you add the

2 staff.

3 MR. SAPONE: Absolutely.

4 MR. DARBY: How many pharmacists do

5 you have on staff?

6 MR. SAPONE: On staff.

7 DR. MARTIN: At Virginia Beach.

8 MR. DARBY: At Virginia Beach.

9 MR. SAPONE: At Virginia, nine

10 including myself.

11 MR. DARBY: And how many technicians?

12 MR. SAPONE: Twelve.

13 MR. WARD: What hours will this be

14 going on?

15 MR. SAPONE: The pharmacy in Virginia

16 is open 24 hours.

17 MR. WARD: When will you be doing the

18 remote processing for these folks?

19 MR. SAPONE: Outside the normal

20 hours.

21 MR. MCCONAGHY: How many are working

22 now?

23 MR. SAPONE: How many are working --

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1 how many pharmacists?

2 MR. WARD: The outside hours doing the

3 remote processing, what's the staffing?

4 MR. SAPONE: Minimum -- currently

5 minimum two pharmacists at all times and four

6 techs.

7 MS. YEATMAN: What's the tech ratio in

8 Virginia?

9 MR. SAPONE: Three to one. They'll

10 grant an exception of four to one but we don't

11 have that. Three to one is what we use.

12 MS. YEATMAN: Is there a stipulation

13 on the three?

14 MR. SAPONE: No, it's just a straight

15 three to one, I believe, and then they'll allow

16 four to one but you have to have special

17 permission from the Board.

18 MS. YEATMAN: So you don't have to

19 have one nationally certified in your ratio?

20 MR. SAPONE: Oh, yeah, they -- if you

21 have three to one, one has to be nationally

22 certified and obviously Virginia certifies their

23 technicians, so the other two have to be state

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1 certified.

2 In reference to the numbers, do you

3 want the total that we're currently processing,

4 the after hours and then what --

5 MR. MCCONAGHY: What you'd be adding.

6 MR. SAPONE: What we assume or could

7 guess that Alabama would add to that.

8 DR. MARTIN: The standard spreadsheet,

9 just fill in.

10 MR. SAPONE: Okay. I'll work on

11 getting that.

12 MR. DARBY: Do you want to wait to get

13 the numbers?

14 MR. MCCONAGHY: Yeah, I think we need

15 to wait and get the numbers and get some

16 clarification because quite frankly, the DEA

17 doesn't care what we do. They're going to make

18 their decision independent of what ours is.

19 MR. SAPONE: Right, absolutely.

20 MR. MCCONAGHY: So we need to see what

21 they're going to tell you the final product is

22 and have those numbers in hand before we can

23 approve it.

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1 MR. SAPONE: So the volume we process

2 now, what adding Alabama --

3 MR. DARBY: What you project, yeah.

4 MR. SAPONE: What Alabama would add to

5 that.

6 MR. DARBY: Yeah.

7 MR. SAPONE: And just submit that?

8 DR. MARTIN: Yeah, Susan, can you ask

9 Shirley to send him the template those numbers

10 go in?

11 MR. MCCONAGHY: It will include your

12 personnel too, you know, like if you've got --

13 how many people are processing how many

14 orders.

15 MR. SAPONE: Absolutely. Thank you

16 very much. Appreciate your time.

17 MR. MCCONAGHY: Okay. Gadsden

18 Regional Medical Center.

19 MR. DARBY: Go ahead.

20 DR. MARTIN: Good morning.

21 MR. CORNUTT: Thank you. I just want

22 to thank the Board for allowing us to bring this

23 issue to you this morning. I think we're a

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1 little short on time so do you have a copy of

2 the policy and the request?

3 MR. DARBY: Request.

4 MR. CORNUTT: Request letter that I

5 sent, just make sure you got it.

6 MR. DARBY: Yeah, we do.

7 MR. CORNUTT: Okay, all right.

8 Gadsden Regional Medical Center is a community

9 hospital in Gadsden, Alabama. We're licensed

10 for 346 beds. We have 12 pharmacists and 11

11 technicians, so that's the status of the

12 hospital.

13 What we're bringing for you today is a

14 request that the Board allow an Alabama licensed

15 pharmacist to provide at-home order entry review

16 for Gadsden Regional Medical Center as a full

17 employee of Gadsden Regional Medical Center.

18 The background that brings us to this

19 request is I have a current pharmacist on staff

20 at Gadsden who her husband has been assigned

21 with his work to Lake Charles, Louisiana, so

22 they will be moving. She's already turned in

23 her notice and she's unable to find a hospital

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1 position in that area and she wants to remain

2 working in the institutional hospital

3 environment.

4 So she's been -- she's been employed

5 with us for about five years and so our goal is

6 as a hospital to keep Lindsey Arrington, who is

7 licensed in Alabama already, on as an employee

8 of the hospital, to have her -- to move her into

9 a part-time position that we have available

10 that's open and then rehire her full-time

11 position as soon as possible.

12 We feel that with today's technology

13 in the hospital and the electronic medical

14 record and the situation at Gadsden -- we've

15 been on a full electronic health record for

16 about a year now. Eighty-three percent of our

17 physician orders are -- are electronic orders

18 that come into the system. The pharmacist's

19 position at that is to review the order to

20 verify it, to do all the checks that's required

21 by the Board and for patient safety and then to

22 verify those which releases the medicine either

23 to be dispensed from the pharmacy or coming out

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1 of the Pyxis devices at the hospital.

2 All the connections that the

3 pharmacist would use in an off-site at-home

4 situation are secure VPNs. They are

5 specifically the same access points that our

6 physicians are using to do their off-site orders

7 and they are secure VPNs provided by our

8 corporate structure, Community Health Systems

9 out of Nashville, and we feel that we can

10 provide the same service from an off-site

11 location as you can sitting at a computer in

12 the -- inside the hospital because you're

13 essentially looking at the same information.

14 The pharmacist at an off-site location

15 would have full access to the medical record,

16 the dictations from any physicians. They can

17 see all the labs. Everything that the physician

18 is seeing to make the determination of what to

19 order, the pharmacist can see in order to

20 approve and verify the order in that situation.

21 So we have a proposal before you and I

22 can go through the process controlleds if you

23 would like for me to go through those with you

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1 and a policy that we started with to try to help

2 the situation. Our intent is not to replace

3 pharmacists at the hospital. I've got a good

4 employee, who's an excellent clinician and has a

5 good rapport with the medical staff that I

6 really just don't want to lose and she could

7 provide some help for us in busy times to

8 provide some order entry situations.

9 So if you'd like to go to the process

10 controls, I'll be glad to do that and then open

11 for questions or whatever you'd like for me to

12 do.

13 DR. MARTIN: I think we can just ask a

14 few questions.

15 MR. DARBY: Yeah.

16 DR. MARTIN: Let's just ask a few

17 questions --

18 MR. CORNUTT: Okay.

19 DR. MARTIN: -- and we might

20 eventually, you know, go to that.

21 MR. CORNUTT: All right.

22 DR. MARTIN: So would Ms. Arrington be

23 processing orders in a work-balancing type mode

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1 or an after-hours type mode?

2 MR. CORNUTT: It's more of a work

3 balancing. I see her position -- mainly to use

4 her would be in the middle of the day when the

5 bulk of the orders are being processed. There's

6 two things that will happen from that. She can

7 either provide some clinical services, you know,

8 direct patient care review, calling doctors

9 looking for utilization review, and also the way

10 the electronic record works in Gadsden, the

11 physician and providers enter their orders.

12 They come into an order queue. It gets backed

13 up in an order queue.

14 DR. MARTIN: Right.

15 MR. CORNUTT: And pharmacists are

16 going through that queue looking at stat orders

17 first, you know, and verifying those and

18 processing them and then get to the routine

19 orders and do those, so.

20 DR. MARTIN: Right.

21 MR. CORNUTT: So she can be two-fold.

22 She can be in the queue at the same time

23 pharmacists are and that's no different than we

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1 are in the department. You can't get on top of

2 another pharmacist. It locks you out or you

3 have to break through a lock to get into the

4 same patient, so all the processes are in place

5 for hospitals. So initially we intend to

6 position her in the middle of the day at our

7 peak order times and work a part-time status

8 would be about -- somewhere around 60 hours in a

9 two-week period and there's a method in the

10 hospital for her to actually clock in

11 electronically and clock out electronically so

12 we'd know the hours that she is working.

13 DR. MARTIN: So let me see if I can

14 repeat back to you what I think I heard you say.

15 MR. CORNUTT: Okay. Thank you.

16 DR. MARTIN: You have a system in the

17 hospital where 83 percent of the time the

18 physicians are entering the orders themselves.

19 You have the option for those orders to --

20 you've chosen not to but you have the option for

21 those orders to just become live and acted on.

22 MR. CORNUTT: Yes.

23 DR. MARTIN: But you've chosen to

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1 inject a pharmacist in the process --

2 MR. CORNUTT: Yes.

3 DR. MARTIN: -- to do a quality review

4 of those orders.

5 MR. CORNUTT: Yes, sir.

6 DR. MARTIN: So that pharmacist is

7 really performing, at least on the minor orders,

8 a verification.

9 MR. CORNUTT: Yes.

10 DR. MARTIN: And if adjustments need

11 to be made, they're adjusting orders then.

12 MR. CORNUTT: Yeah, and the pharmacist

13 would work under medical staff protocols and

14 rules and regulations, you know, for formulary

15 issues and for anything to make a call to the

16 physician, she would have full access to the

17 on-call list, the physician list, to make the

18 calls. She's known by the medical staff now,

19 so.

20 MR. DARBY: You don't have a

21 license -- you're not in a licensed facility.

22 MS. YEATMAN: Yeah.

23 MR. WARD: That's the biggest issue.

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1 MR. MCCONAGHY: I know you've got a

2 comment and I want to hear it.

3 MS. YEATMAN: Well, I do and I don't

4 mean this to sound the way that it's going to

5 sound but it sounds like you're coming before

6 the Board to make a position for an employee you

7 don't want to lose and it's a bigger picture for

8 me personally because we don't do this for

9 anybody else right now and I'm sure she's a

10 fantastic pharmacist but you know, I guess my

11 question would be if she weren't leaving, would

12 you have even come before the Board asking for

13 this and this would dramatically change how

14 we're practicing or what we're allowing from the

15 practice of pharmacy.

16 MR. CORNUTT: Right. In coming before

17 you and reading the rules as they exist now,

18 there's no rule that addresses the institutional

19 pharmacy specifically for off-site order entry

20 and looking at the rule for remote-order entry,

21 there is one that says not from home.

22 MR. WARD: That's being a pharmacist.

23 I mean, some things --

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1 MR. DARBY: The supervising

2 pharmacist --

3 MR. WARD: Yeah, I mean, it's got to

4 be in the pharmacy. I mean, not every -- I

5 mean, there's not a law that says you can't beat

6 up somebody. I mean, some of it is just common

7 sense. It's got to be in the pharmacy.

8 MR. CORNUTT: So the question that

9 really we're asking was the -- with the CPOE,

10 the physician can put in an order from a

11 bathroom on an iPad on a secure connection that

12 comes to our pharmacy that we then verify, of

13 course, is it the right drug, right patient, all

14 of that stuff. So the question herein lies with

15 technology where it lies, it's not -- the

16 practice of medicine and the practice of

17 pharmacy is kind stepping outside of walls so --

18 and that's why we're asking is everything that

19 can be seen on site, and I'm in front of a

20 computer in my office, I can see on a laptop

21 from home, absolutely everything that I can see.

22 Now, part of that is we're not

23 actually replacing -- pulling someone out of a

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1 hospital to put into a home to order -- you

2 know, to take care of patients. We're actually

3 adding to the staff. She's just filling an open

4 part-time position. We're going to fill her

5 void as an on-site person. So at the end of the

6 day, this is only in addition to what we're

7 already providing.

8 MR. WARD: You're asking this Board to

9 do something that's never done before to help

10 you out because you want to help this lady,

11 which is great, but it's a bigger question than

12 that.

13 MR. CORNUTT: And we think the

14 technology --

15 MR. WARD: I know but -- I know but we

16 just can't look at it for your -- because you

17 want to try to help this lady.

18 MR. CORNUTT: Sure.

19 MR. WARD: And then next week we get

20 someone from CVS who wants to do it from their

21 home and pretty soon -- so it's a lot bigger

22 question than that. I agree, it's not what you

23 want to do is wrong. It's just that we have to

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1 look at it --

2 MR. CORNUTT: Right.

3 MR. WARD: -- in a lot broader scope.

4 MR. CORNUTT: And I understand this

5 is -- this is -- our question was we're looking

6 at maybe reviewing the process because as

7 technology has advanced, that's what we need to

8 be looking at because that's what -- we won't be

9 the first person who's looking to do this

10 because the technology allows and previously it

11 wouldn't. Previously you couldn't do it but now

12 the technology allows us, so there will be more

13 and more questions of people asking the same

14 question, can you process an order for a Tylenol

15 at home the same way you can verify it inside of

16 a hospital.

17 MS. YEATMAN: So let me ask you this:

18 She's going to be at home verifying and you have

19 no control over monitoring how she's verifying

20 and I'm playing devil's advocate.

21 MR. CORNUTT: Sure. That's fine.

22 MS. YEATMAN: If I'm in my house with

23 my four kids running around, you do not want me

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1 verifying prescriptions. How do you control the

2 environment to insure -- I mean, that's the

3 reason we've always said it had to be in a

4 pharmacy.

5 MR. CORNUTT: Right.

6 MS. YEATMAN: It has to be in a

7 controlled environment to make sure that we are

8 doing everything we can to maintain public

9 health and decrease errors and all of that.

10 MR. CORNUTT: Sure.

11 MS. YEATMAN: So that -- that's my

12 concern --

13 MR. CORNUTT: Right.

14 MS. YEATMAN: -- anytime it's ever

15 come up and you know, this would be just the

16 beginning of the snowball that will become an

17 avalanche because I guarantee you that there are

18 lots of other -- to your point, lots of others

19 that are looking at this and that's my concern,

20 how do we control that environment.

21 MR. DARBY: There was a group last

22 year I think from Illinois that we did not

23 approve and they actually had the capability of

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1 having a separate, dedicated office in their

2 house with a camera system and all of that. We

3 didn't approve them and I don't think you're

4 proposing anything like that, are you --

5 MR. CORNUTT: No, no.

6 MR. DARBY: -- that she would actually

7 have a separate office -- lockable, accessible

8 only to her with a camera system you can verify

9 that she was in there.

10 MS. YEATMAN: And how do you know the

11 patient information is secure?

12 MR. CORNUTT: The patient information

13 is secure because of the VPN that you're on.

14 MS. YEATMAN: No, I'm saying in her --

15 in her house.

16 MR. DARBY: Yeah.

17 MS. YEATMAN: If it's up on her laptop

18 in her house, who else has access there.

19 MR. DARBY: Who else is -- who else is

20 in there looking at it.

21 MR. CORNUTT: I mean, we would have to

22 depend on the professional, say just like you do

23 inside the hospital.

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1 MS. YEATMAN: Yeah.

2 MR. BAKER: Inside the hospital,

3 everybody personally is held for HIPAA

4 compliance.

5 MR. DARBY: Yeah, but you've got

6 physical boundaries inside that hospital that --

7 MS. YEATMAN: And you have

8 professionals working in the hospital. You

9 don't have --

10 MR. CORNUTT: Right.

11 MS. YEATMAN: Again, a noncontrolled

12 environment.

13 MR. BUNCH: I think your point, the

14 technology is there. I'm just not sure the law

15 and everything else that goes with it is there.

16 MR. CORNUTT: And we knew that coming

17 in.

18 MR. BAKER: And that's why we're

19 wanting to get --

20 MR. CORNUTT: Insights.

21 MR. BAKER: -- to bring the issue

22 before you because I think there is going to be

23 more issues like this that are -- may need to be

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1 looked at from the standpoint of what may be the

2 future but in our situation, I can -- I can

3 utilize somebody to help our patient care

4 situation. We feel we can do it safely with the

5 technology and not -- and put us in a position

6 to -- you know, to better serve the patients

7 also to the hospital for what we've got now, so,

8 and it's a request. We knew that it's on the

9 edge of what --

10 MS. YEATMAN: I mean, believe me, I

11 think the idea, I can appreciate. I'm just not

12 sure how we implement it in such a way that we

13 can guarantee that we're upholding all the

14 pieces of the law.

15 MR. CORNUTT: Sure, sure.

16 MR. MCCONAGHY: And we know the

17 technology is out there and like your example

18 for the doctor, you know, he may do his best

19 thinking in the bathroom.

20 MR. BAKER: Just the first example

21 that came to my head, not a special example.

22 MR. MCCONAGHY: But in my opinion,

23 that's not the most professional place that you

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1 should be writing orders for your patients.

2 MR. CORNUTT: That's true.

3 MR. MCCONAGHY: And what you should be

4 accessing at the time you're writing them but

5 from a regulatory point of view, this Board's --

6 for our inspectors, what they would be tasked

7 with is trying to make sure that she at her site

8 was approved and doing what she's supposed to

9 do.

10 MR. CORNUTT: Sure.

11 MR. MCCONAGHY: And then that would be

12 impossible to do on a widespread basis.

13 MS. YEATMAN: Yeah, I think what

14 you're asking for would require us to make

15 adjustments to the current rules and regulations

16 that are in place. That's not certainly

17 something we could do for you today.

18 MR. WARD: Let's pretend. Is she

19 licensed -- is she going to be licensed where

20 she's going?

21 MR. CORNUTT: She's attempting to get

22 a Louisiana license now and -- she'll have it

23 when it when she gets involved in the area.

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1 MR. BAKER: She'll have -- she'll

2 have -- she's planning on getting -- she has an

3 Alabama now. She'll be planning on getting a

4 Louisiana as well.

5 MR. CORNUTT: She's going through the

6 process.

7 MR. WARD: And does Louisiana allow

8 practicing pharmacy from someone's house?

9 MR. CORNUTT: I mean, she's -- she

10 won't be providing services for Louisiana

11 pharmacies so I --

12 MR. WARD: She'll be practicing --

13 well, if she's in Louisiana, she'll have a

14 license there, won't she?

15 MR. CORNUTT: Well, yeah, I guess --

16 MR. WARD: Under that theory, she

17 doesn't need a license because she's not going

18 to be treating -- so she's going to get a

19 license so I mean, I'm not even sure the state

20 that she wants to go to is going to allow it.

21 MR. CORNUTT: Right.

22 MR. MCCONAGHY: Anybody want to make a

23 motion?

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1 MS. YEATMAN: David is the only one

2 that knows how to do one.

3 MR. DARBY: I don't want to make a

4 motion. I don't want to do it.

5 MR. WARD: Yeah, let's not have a

6 negative. Just say, thank you.

7 MR. DARBY: Yeah, all right.

8 MR. CORNUTT: Thank you.

9 MR. BUNCH: We will take it under

10 advisement.

11 MR. MCCONAGHY: Thank you for your

12 presentation.

13 MR. CORNUTT: Thank you.

14 MR. BAKER: Thank you.

15 MR. MCCONAGHY: Were there any other

16 presentations that I might be missing on my

17 agenda?

18 (No response.)

19 MR. MCCONAGHY: All right. Buddy is

20 up.

21 MR. WARD: Treasurer's report, all

22 right. Again, nothing much has changed since

23 last month. We -- we are on income above our

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1 budgeted amount for the year. We do have -- we

2 will have an expense of -- a large expense

3 coming up before I think too awfully long in

4 cars, I think close to 90,000 or so, and the

5 money is in the budget for the vehicles.

6 Everyone get a copy of the report?

7 MR. DARBY: Yeah.

8 MR. BUNCH: Any questions? I think

9 this pretty much -- nothing has changed. I'm

10 lucky to be the treasurer this year when money

11 is here. David gets it next year when we pay

12 out, so have you got any questions?

13 (No response.)

14 MR. BUNCH: That is the treasurer's

15 report.

16 MR. MCCONAGHY: Thank you, Buddy.

17 Who's going to do the Wellness Committee report?

18 MR. DARBY: Do we need to accept that

19 report?

20 MR. MCCONAGHY: Do we, yeah.

21 MR. DARBY: I make a motion that we

22 accept the treasurer's report.

23 MS. YEATMAN: Second.

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1 MR. MCCONAGHY: All in favor?

2 DR. MARTIN: Aye.

3 MR. DARBY: Aye.

4 MS. YEATMAN: Aye.

5 MR. BUNCH: Aye.

6 MR. MCCONAGHY: The Wellness Committee

7 report.

8 DR. ALVERSON: I've got that from

9 Dr. Garver.

10 MR. MCCONAGHY: Are you Dr. Garver?

11 DR. ALVERSON: I am. I'd be glad to

12 tell you about my mother.

13 We have one pharmacist in inpatient,

14 one pharmacist going for evaluation. It was

15 interrupted because of some surgery, and one

16 tech in treatment, one pharmacist trying to make

17 a decision whether or not to continue with

18 pharmacy as a career. That license is not

19 presently active.

20 We have had 22 people identified in

21 2015. That does not include holdovers from the

22 previous year. There are 84 people in facility-

23 driven aftercare.

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1 Dr. Garver would like to mention that

2 he met with investigators at the meeting last

3 month, which I think -- or before the meeting

4 last month, which I think he reported that he

5 meets with all licensees who are returning to

6 work and gets signed contracts and thanks you

7 for allowing him to serve in the position he's

8 in. That's his report.

9 MR. MCCONAGHY: Do y'all want to make

10 a motion to accept that report?

11 MS. YEATMAN: I make a motion to

12 accept Dr. Garver's Wellness report.

13 MR. BUNCH: Second.

14 MR. MCCONAGHY: All in favor?

15 DR. MARTIN: Aye.

16 MR. BUNCH: Aye.

17 MS. YEATMAN: Aye.

18 MR. DARBY: Aye.

19 MR. MCCONAGHY: Opposed?

20 (No response.)

21 MR. MCCONAGHY: Okay. David, you're

22 the professional board minutes reader here.

23 MR. DARBY: I make a motion we approve

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1 the June 17, 2015, board business minutes.

2 MS. YEATMAN: Second.

3 MR. MCCONAGHY: All in favor?

4 DR. MARTIN: Aye.

5 MS. YEATMAN: Aye.

6 MR. BUNCH: Aye.

7 MR. DARBY: I also make a motion we

8 approve the June 17, 2015, interview minutes.

9 MS. YEATMAN: Second.

10 MR. MCCONAGHY: All in favor?

11 DR. MARTIN: Aye.

12 MR. DARBY: Aye.

13 MS. YEATMAN: Aye.

14 MR. BUNCH: Aye.

15 MR. MCCONAGHY: The inspector's

16 report.

17 DR. ALVERSON: Mr. Braden took some

18 vacation time and then went to a training

19 session in Seattle. He'll be back in the office

20 tomorrow and so I've asked Todd Brooks to give

21 his report. Todd if you would, please.

22 MR. BROOKS: We completed 73

23 inspections in June, one nonsterile, one

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1 sterile; received 15 complaints, completed nine.

2 Since January -- from January to June 2015, 94

3 complaints have been received and 13 of those

4 being diversion, medication error being 12, and

5 47 being PDMP, pricing, other -- in another

6 category and we had inspectors attend an APA

7 conference.

8 Inspectors attended FDA training in

9 Nashville and an inspector attended FBI National

10 Academy training in Orange Beach and several

11 inspectors assisted the DEA on four pharmacies

12 in the Birmingham metro area and we had one

13 inspector assist FDA on an inspection in

14 Florence, Alabama.

15 MS. YEATMAN: I make a motion we

16 accept the inspector's report.

17 MR. DARBY: Second.

18 MR. MCCONAGHY: All in favor?

19 DR. MARTIN: Aye.

20 MR. BUNCH: Aye.

21 MR. DARBY: Aye.

22 MS. YEATMAN: Aye.

23 MR. MCCONAGHY: Susan, secretary's

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1 report, you've got two minutes.

2 DR. ALVERSON: Two minutes, wow.

3 Well, my report is not pulling up in my

4 computer, thank you very much.

5 MR. DARBY: Do you want mine?

6 DR. ALVERSON: I think I remember.

7 You can tell me if I've missed something.

8 First I'd like you to know that

9 Shirley Feagin, who is the woman that you meet

10 when you first come into the building, has

11 decided in favor of her fiance over us and so

12 she's going to be moving to Richmond, Virginia,

13 and based on her experience here, she was able

14 to interview for a job and got it immediately.

15 So we were glad we assisted her in that way.

16 We're going to begin looking for someone to

17 replace her immediately and we will miss her.

18 I have given you a guidance draft from

19 the FDA about what the FDA is expecting on

20 wholesale licenses. As I've mentioned before,

21 we have to separate wholesale from repackager,

22 yada, yada, yada. This is the only one that I

23 can I find that they've actually published

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1 something and so I would like to know from the

2 Board would you like our office to begin a draft

3 of items that need to be in that license for you

4 to look at, so at least it would be a starting

5 point for you.

6 MR. WARD: Well, you need to get the

7 law changed first.

8 MR. DARBY: Yeah, this is going to

9 take a law change, isn't it?

10 DR. ALVERSON: Yes, but we're going to

11 have to be able to tell them --

12 MR. WARD: No, we're just going to

13 have -- it's going to be one line -- do it by

14 rule. Otherwise, you have to go to legislature

15 every time something changed. You just have to

16 have a new category. I thought we talked about

17 this last time -- a new category.

18 DR. ALVERSON: We did but we have to

19 have specific requirements in there.

20 MR. WARD: By rule. You do it by

21 rule.

22 DR. ALVERSON: Would you like us to

23 begin writing some of those things which will

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1 have to be in the rules is my --

2 MR. DARBY: Yeah --

3 MR. MCCONAGHY: Yes.

4 MR. DARBY: -- in the rule but we also

5 need to get it -- the legislation drafted so we

6 can get that approved pretty quickly.

7 MR. WARD: We couldn't get it in the

8 special call of the legislature or something.

9 MR. DARBY: Would it be a prudent

10 thing to do to go ahead and put the language in

11 there to add other types of licenses that we

12 might want to add in the future?

13 MR. WARD: Yeah, I mean, that's what

14 we talked about before, like the methadone

15 stuff, yeah.

16 MR. DARBY: Just a good time to redo

17 it and so why don't we begin working on that.

18 DR. ALVERSON: So my question is:

19 Would you like us to begin creating a draft you

20 can accept, get rid of, whatever?

21 MR. DARBY: I would like for you to

22 begin creating a draft to change the legislation

23 and in addition to that, begin creating the

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1 rules that you would want to use once the

2 legislation got changed.

3 DR. ALVERSON: All right. The next

4 item is the Governor's office has proposed a new

5 office or commission to deal with potential

6 antitrust issues because of the Supreme Court

7 decision based on the North Carolina dental

8 board case, it seems that the Governor's office

9 is nervous about something similar happening in

10 Alabama.

11 They've proposed an office that would

12 have three lawyers, two paralegals, and

13 everything that goes along with an office, which

14 is going to cost $1.2 million or that's the

15 proposed budget and any legislation or rule

16 proposed by any licensing agency would have to

17 go through this group to be sure that it's

18 written in the interest of the public and not in

19 the interest of financial security for the Board

20 members.

21 Right now that group of committees or

22 that group of agencies are meeting to discuss

23 how to fund that because we've been told we will

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1 have to pay that $1.2 million. So at first --

2 DR. MARTIN: We being all the

3 regulatory boards.

4 DR. ALVERSON: All regulatory

5 agencies, all right. The first thought was

6 divided by the number of agencies but there are

7 some agencies that only license 18 people, I

8 believe, so there's no way they can uphold their

9 portion of it. Then it was proposed that

10 their -- take the 1.2 million divided by the

11 number of people licensed by all those agencies

12 put together and whatever that number is, tack

13 that on to every license.

14 The Nursing Board licensed 90,000

15 people, so that means the Nursing Board would be

16 funding one-third of this 1.2 million, so

17 they're not pleased with that proposal. They

18 proposed a sliding scale so if you license from

19 one to 1,000, you pay a flat fee. If you

20 licensed -- when we worked it out the other day,

21 that turns out -- just the way we fall into that

22 is that we'd be paying four dollars per

23 licensee. The Nursing Board would be paying one

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1 dollar per licensee.

2 So there was -- it didn't appear to be

3 fair on how it worked out. There's a meeting in

4 Montgomery at nine o'clock Monday morning that

5 we will be attending but I'd be interested in

6 any proposals that you have.

7 MR. WARD: Where is the meeting going

8 to be?

9 DR. ALVERSON: I can't tell you which

10 building it's in. I know it's Montgomery at

11 9:00.

12 DR. MARTIN: Previously the meeting

13 was at the --

14 MS. ANDERSON: Real estate.

15 DR. MARTIN: -- Alabama Association of

16 Homebuilders, I think. It's right beside --

17 right beside APA.

18 DR. ALVERSON: Cristal has -- Cristal

19 and Scott attended one.

20 MR. WARD: Can you copy me with it? I

21 want to start being copied on it.

22 MS. ANDERSON: Yeah.

23 MR. WARD: Because I'm going to go and

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1 put my two cents in.

2 MS. ANDERSON: I'm not sure if they're

3 going to hold it at the same place but I want to

4 stay it was like the -- the Real Estate

5 Commission office that we met in down there last

6 week.

7 MR. WARD: Will you send me those?

8 MS. ANDERSON: Do you want a copy on

9 all of those emails I'm getting?

10 MR. WARD: Yeah.

11 MR. DARBY: On the bill that's being

12 introduced in the special session on this,

13 because under the executive order, it's

14 voluntary. We can opt in or out; correct?

15 DR. MARTIN: That's my

16 understanding.

17 MR. DARBY: But under the bill, would

18 we be able to opt in or out because what you're

19 doing if you -- if you go into this group,

20 you're putting yourself under the supervision of

21 another board.

22 MR. WARD: Plus can you imagine the

23 delay?

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1 MR. DARBY: Yeah.

2 MR. WARD: I mean, I think we really

3 need to help with this.

4 DR. MARTIN: Also a good point was

5 made, I forgot who made this that I was talking

6 to earlier, that we have insurance for this

7 purpose already.

8 DR. ALVERSON: My concern is that --

9 that this passed, that it becomes mandatory in

10 Alabama, we're going to have to go through this

11 group whether we like it or not and we've had no

12 say-so in how we are going to fund our part. I

13 just don't want to end up on the short end.

14 MR. DARBY: And we -- I think we paid

15 our money to be a part of this -- this group,

16 didn't we?

17 DR. ALVERSON: There's an organization

18 that meets all the time --

19 MR. DARBY: Right.

20 DR. ALVERSON: -- that's not -- that

21 didn't form because of this issue.

22 MR. DARBY: Yeah.

23 DR. ALVERSON: It's just a group of

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1 boards that gets together and talks about common

2 problems and --

3 MR. DARBY: I think we continue to

4 have our input on how the fees are done but I do

5 not think we should commit to be in agreement

6 with the bill or being a part of the executive

7 order --

8 DR. ALVERSON: All right.

9 MR. DARBY: -- until we know more

10 about it.

11 MR. WARD: Well, you know, this all --

12 it all -- this all starts with what this case

13 was about -- the North Carolina case was about

14 and it's a group of a profession trying to limit

15 who can practice what they practice. That's

16 what it was about and so those are scope issues

17 and those usually appear more with medicine and

18 physical therapy, so I'm having a hard time

19 understanding what all this stampede is about.

20 It's antitrust. That's what it's about. It's

21 about limiting competition so they will start a

22 one-million-dollar deal and you have to send

23 everything down there to make sure you aren't

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1 violating antitrust when that's rarely even

2 factor.

3 MR. MCCONAGHY: And we're going to

4 send it to three lawyers.

5 MR. WARD: Yeah, right, I mean.

6 MR. BUNCH: Susan, do you --

7 MR. WARD: Plus Tim makes a good

8 point, you have -- the State has insurance.

9 DR. MARTIN: Well, the State's

10 insurance won't cover us but if we have separate

11 insurance, it will.

12 MR. WARD: Yeah, they will. How much

13 do they pay?

14 DR. MARTIN: Well, according to the

15 FDC, if a board that's regulating is made up of

16 more than a majority of --

17 MR. WARD: Right.

18 DR. MARTIN: -- the people who

19 practice in the profession, then the State

20 indemnity fund, whatever that's called, will not

21 cover in that case.

22 MR. WARD: I'm not sure about that.

23 It says you don't have a state -- state

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1 immunity. I don't think it's --

2 DR. MARTIN: Yeah.

3 MR. WARD: I don't think -- that

4 doesn't mean you don't have insurance.

5 DR. MARTIN: Well, I think the

6 insurance part -- do we have insurance aside

7 from what the State covers from the --

8 MR. MCCONAGHY: Yeah, this Board has a

9 policy through Pharmacists Mutual for their

10 liability.

11 DR. MARTIN: That's what I was

12 thinking. So I would think that would be a

13 point of discussion at the meeting next week,

14 kind of like David said that as we're entering

15 into the dialogue with these other regulatory

16 boards by what that legislation ought to look

17 like, and as I understand it, the legislation

18 that's been proposed is only a placeholder.

19 They already know it's going to be rewritten,

20 that we introduce the concept that if an

21 individual regulatory board chooses to maintain

22 its own insurance, they could opt out of this

23 mandatory involvement in this additional

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1 commission.

2 MR. BUNCH: Do you have any indication

3 on any of the other boards -- their thinking on

4 this like the Medical Board?

5 DR. ALVERSON: Everyone I've talked to

6 has felt that this is a dramatic reaction to

7 something that might never happen.

8 MR. BUNCH: Do you think they may be

9 in the same mindset as us as maybe not

10 participating?

11 DR. ALVERSON: I most certainly can

12 talk to them about it.

13 MR. BUNCH: Yeah, it would be good to

14 know kind of what they're --

15 MS. ANDERSON: I'm pretty sure the

16 Medical Board, they're ready to jump on board.

17 MR. BUNCH: Jump on board.

18 MS. ANDERSON: Yeah, they were --

19 DR. MARTIN: As a matter of fact, they

20 were driving the process before ARB ever got

21 into it.

22 MS. ANDERSON: Yes.

23 MR. BUNCH: It probably would affect

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1 it.

2 MS. YEATMAN: Again, that's a

3 different scope.

4 MR. WARD: Yeah, they have scope

5 issues all the time, yeah.

6 MR. DARBY: Well, and they're much --

7 they're very protective of what other people can

8 do.

9 MS. YEATMAN: Uh-huh.

10 DR. MARTIN: I don't think there's a

11 chance this is going to be acted upon in the

12 special session.

13 DR. ALVERSON: I'm sure it won't be.

14 DR. MARTIN: So I would say continue

15 the dialogue, continue to listen to what the

16 group is saying, remember those points that

17 we've talked about and plan for something to

18 come out in the spring that's probably going to

19 be introduced.

20 DR. ALVERSON: I did send you an email

21 with the legislation.

22 MR. DARBY: Yeah, I got it.

23 DR. ALVERSON: Did you get it?

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1 MR. DARBY: Yeah, I've got it pulled

2 up right here.

3 DR. ALVERSON: Okay. We had a meeting

4 with the DEA supervisor in our area to discuss

5 issues that have been brought up that

6 pharmacists were having difficulty with and some

7 of those we discussed at the APA meeting. The

8 first one was about addresses on prescriptions.

9 Apparently some DEA agents have been trained

10 that if the doctor didn't write it on the

11 prescription, you have to send the patient back

12 to the doctor's office. Some of them feel

13 that's ridiculous, including the person that we

14 met with, and so they have agreed that as long

15 as the address gets put on the prescription by

16 the patient, by whoever takes in the

17 prescription by the time it gets to the

18 pharmacist to fill it, if there is an address on

19 it, they're going to be happy with that, all

20 right.

21 The second thing is they agreed the

22 front and the back of the prescription can be

23 used to record information for the prescription

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1 that they --

2 MS. YEATMAN: Does that mean the

3 address also?

4 MS. ANDERSON: They said the address

5 could be on the back but it should be

6 handwritten before it's turned over to the

7 pharmacist.

8 DR. ALVERSON: Before it gets to the

9 point where it's filled.

10 MR. BUNCH: So the sticker -- the

11 label on the prescription is not good enough

12 with the address. It has to be handwritten.

13 DR. ALVERSON: Correct, because that's

14 after the prescription has been processed.

15 MS. YEATMAN: I still argue that point

16 but.

17 DR. ALVERSON: We were --

18 MS. YEATMAN: I understand.

19 DR. ALVERSON: All right.

20 MR. BUNCH: That's on all -- that's on

21 all controlleds.

22 DR. ALVERSON: Correct.

23 MR. BUNCH: CIIs and everything.

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1 DR. ALVERSON: CIIs and everything,

2 all right. But they did hold firm on the idea

3 that a pharmacist cannot, even with a call to a

4 physician, on the CII where there are multiple

5 prescriptions and the physician has written

6 on -- on those prescriptions do not fill before,

7 that that date could not be changed because they

8 saw that as the beginning of a slippery slope.

9 So we did well on two and had to give on the

10 third.

11 We've discussed how we can put

12 background checks on our computer system and

13 have looked at -- the computer company has found

14 a company that they have used before that does

15 background checks that integrates into their

16 system, so we have to look into that in addition

17 to others but I just want you to know we're

18 moving forward on that.

19 And I think I mentioned last meeting

20 that we have obtained the Grand Hotel for next

21 year's District III meeting, which we are

22 hosting. I think I said that last month but I

23 just wanted to be sure I did.

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1 Did I get it all?

2 DR. MARTIN: MOU public affairs update

3 on that. That's in the Dropbox.

4 DR. ALVERSON: Yes, the FDA came out

5 with a different version or a concession on one

6 of the MOU issues and I'm ashamed to say I put

7 it in and now I've forgotten exactly which one

8 it was.

9 MR. WARD: They haven't published a

10 new revised one yet, have they?

11 DR. ALVERSON: No, they haven't.

12 MR. WARD: See, I've been looking. I

13 haven't seen it.

14 DR. ALVERSON: They have not published

15 a new one.

16 DR. MARTIN: Who is PCCA?

17 DR. ALVERSON: Pharmacy Compounding

18 Centers of America.

19 DR. MARTIN: Thank you.

20 DR. ALVERSON: I believe it had to do

21 with the 30-percent rule if I remember.

22 MR. DARBY: It does.

23 MR. WARD: It did. What did it say?

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1 MS. YEATMAN: It says right here.

2 DR. MARTIN: It's got about ten bullet

3 points.

4 MR. DARBY: Ill defined.

5 MS. YEATMAN: Ill defined and

6 arbitrary.

7 DR. ALVERSON: I think they made

8 the -- they used us really as one of their

9 excuses or their defenses in that all of this

10 work that FDA is proposing is going to be dumped

11 on the state boards of pharmacy. State boards

12 of pharmacy are going to have to go in and count

13 prescriptions, how many are in state, how many

14 are out of state. It is going to be a lot of

15 work.

16 MR. WARD: Hence the saying, I'm for

17 the federal government and I'm here to help.

18 DR. ALVERSON: Correct.

19 MR. WARD: Check's in the mail.

20 DR. ALVERSON: Yes. I took more than

21 my allotted time but.

22 MR. MCCONAGHY: Do you think the DEA

23 would be willing to put what they told you in

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1 writing and provide a number so that when one of

2 their agents comes in telling you something

3 different, they can call?

4 DR. ALVERSON: I think if they don't

5 get in writing -- we will send them a document

6 that says, as a result of our meeting our

7 understanding is this. If you think otherwise,

8 please let us know but we are going to begin

9 notifying pharmacies that this is your agreement

10 if we don't hear back but I think they'll put it

11 in writing.

12 MR. MCCONAGHY: I guess my interest is

13 because I've heard several folks that have had

14 that issue going on. If they came in and told

15 the pharmacist, you know, I'm writing you up

16 because of this --

17 DR. ALVERSON: Right.

18 MR. MCCONAGHY: -- and they've said

19 otherwise, do they have somebody they can call

20 at the DEA as recourse to say hey, you need to

21 talk to these people.

22 DR. ALVERSON: I agree and we did get

23 the letter out about front and back of

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1 prescriptions and perhaps we should do the same

2 thing about addresses and the CII.

3 MR. MCCONAGHY: Jim Ward, have you got

4 an attorney's report?

5 MR. WARD: No, sir, not except for

6 executive session. Oh, yeah, one thing is

7 Matthew Muscato, yeah, you know, the legislature

8 passed House Bill 208 about allowing doctors to

9 write a prescription or authorize certain

10 individuals to use the drug that counteracts a

11 drug overdose. I can't remember the name of

12 it.

13 DR. ALVERSON: Naloxone.

14 MR. WARD: Right. And it mentions

15 pharmacies -- pharmacists in the bill and the

16 way I read it, it protects -- it's a good

17 faith if you -- if you dispense it in good

18 faith, you're -- you're okay, you can do it.

19 You aren't subject to being sued but Matt wants

20 to know if we're going to issue any rules about

21 that or do anything. I said I would make sure

22 and tell them. Do I have that right, Matt?

23 MR. MUSCATO: Correct, we're just

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1 putting together our plans and just some states

2 have taken -- 14 states have passed similar

3 bills and some boards have had just some -- some

4 guidance on proceeding.

5 MR. WARD: For me -- for me, the law

6 is pretty clear but if you all want to look at

7 it, see if we need to make a rule to make sure,

8 we can do that.

9 MR. DARBY: Yeah, why don't we look at

10 it.

11 MR. WARD: I'll send it -- do y'all

12 have a copy? I'll get you a copy of it.

13 MR. DARBY: Yeah, yeah.

14 MR. WARD: You can put it on the

15 agenda for the next meeting.

16 MR. MCCONAGHY: You can add that to

17 Susan's statements that she is sending out to

18 everybody.

19 MS. YEATMAN: Dan, do we need to

20 accept the secretary's report?

21 MR. MCCONAGHY: If you want to.

22 MS. YEATMAN: Well, I'm just -- we

23 were audited. I'm trying to make sure we do it

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1 right.

2 MR. DARBY: No, I don't think you have

3 to.

4 MS. YEATMAN: We don't have to, okay.

5 I'm still learning.

6 MR. DARBY: Susan, will you maybe send

7 the state organizations, you know, what y'all

8 talked with the DEA about on those

9 clarifications so they can help maybe get that

10 out to all the pharmacists?

11 DR. ALVERSON: Yes, I will.

12 MR. MCCONAGHY: Old business. Tim,

13 would you like to start with the 680-X-2.18?

14 DR. MARTIN: Sure, I'd be glad to.

15 The part about that rule that we're concerned

16 with is the one where automated drug cabinets

17 are allowed in skilled nursing facilities and we

18 talked about this last month and it was the

19 feeling of the Board that there was still too

20 much confusion about what is and is not allowed,

21 what would or would not be allowed, especially

22 from a labeling standpoint to go forward with

23 what had been proposed earlier.

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1 So you can expect some alternative

2 wording to be presented to the Board. The plan

3 is for that to be presented to the Board next

4 month for consideration. I'd be glad to try to

5 answer any other questions that you might have

6 about it.

7 MR. MCCONAGHY: I guess the only

8 question I have is on the technical or legal

9 part of it, we started that process going and

10 we -- we've been through the hearing and the

11 30-day comment period. During that period, we

12 voted to not accept it as written, so are we

13 starting back as if we're doing a new one now

14 and then we'll post it and have the 30-day -- 30

15 days before the hearing on it and then the

16 30-day comment period again?

17 MR. WARD: Yeah, if it wasn't amended,

18 if you -- you can not accept it as written and

19 change it and then vote in the changes. You

20 didn't do that. What you did was you didn't do

21 anything in essence, then you have to start over

22 again.

23 MS. YEATMAN: Yeah.

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1 MR. MCCONAGHY: Okay. I know that's

2 not what a lot of y'all wanted to hear there, me

3 either, but that's -- if we -- any other

4 comments on that?

5 DR. MARTIN: I don't have anything

6 else.

7 MR. MCCONAGHY: Okay. We'll move into

8 new business. Does anyone have any new

9 business?

10 MR. MCENIRY: Mr. President, Members

11 of the Board, I'd like to follow up on a new

12 business that we brought up last -- at last

13 meeting and to request -- I don't believe Blue

14 Cross Blue Shield of Alabama is present as it

15 deals with the elimination of coverage for

16 compounded medications in Alabama. I would like

17 to request that we place the matter on the

18 August agenda or another agenda that the Board

19 sees fit and maybe give Blue Cross notice, I

20 guess to the extent that the Board does decide

21 to take some action.

22 I'm not sure if due process is the

23 right word, Jim, but maybe for equitable

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1 concerns I think that Blue Cross should at least

2 be allowed to respond. I've provided written

3 materials that supplement what was stated on the

4 record in June and I hope you'll find those

5 helpful.

6 MR. WARD: I'm sorry, what -- was

7 stated in June about what, Jay?

8 MR. MCENIRY: I'm sorry?

9 MR. WARD: I didn't hear the last

10 part. Your voice kind of dropped.

11 MR. MCENIRY: Oh, I'm sorry. I

12 provided written materials to supplement what I

13 presented to the Board in June.

14 MR. WARD: About the Blue Cross issue?

15 MR. MCENIRY: Yes, yes, just for the

16 Board's consideration and I'm certainly happy to

17 provide whatever materials you need in addition

18 to what's already been submitted but I'm not

19 sure what the process is for getting us on the

20 agenda and getting notice to Blue Cross but I'm

21 certainly going to help in any way possible.

22 MR. WARD: What's the status of it?

23 Could you give us a little update?

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1 MR. MCENIRY: The status is that as of

2 July 1, Blue Cross Blue Shield of Alabama

3 effectuated its plan to effectively end coverage

4 for compounded medications for most patients in

5 Alabama. There are some patients for which that

6 decision will go in effect on September 1. I

7 believe that deals with plans that have a 90-day

8 notice provision for -- for its members and

9 beneficiaries but the -- otherwise, the status

10 is as -- as stated at the June meeting.

11 MR. WARD: Are you asking the Board to

12 do -- to do something?

13 MR. MCENIRY: Yes, I believe that --

14 and I'm happy to run through it to the extent

15 that you guys need it or you all need it, excuse

16 me -- but I believe given the fact that Blue

17 Cross insures over 90 percent of insured lives

18 in Alabama; in addition, given the fact

19 compounded medications by their nature are a lot

20 of times the only option -- the only treatment

21 option for patients that I believe this is an

22 issue of -- a potential threat to public health

23 for which the Board has jurisdiction.

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1 Outside of that, there was a question

2 presented last time what can the Board do. I

3 actually spoke with a former board member. The

4 suggestions were, number one, the Board can take

5 a public position through resolution or other

6 public statement as to its position as to these

7 issues. The Board could seek a meeting with

8 Blue Cross or a delegation from the Board seek a

9 meeting with Blue Cross if it saw fit. The

10 Board could work with other boards in the

11 State -- Medical Board, Board of Dentistry,

12 other boards that may be affected by potentially

13 to look at legislation to address the issue were

14 the things suggested to me.

15 MR. DARBY: Doesn't Blue Cross -- what

16 they quit covering was paying for compounds from

17 bulk chemicals -- bulk ingredients but they

18 still will pay for compounds that are billed by

19 NDC number; is that correct?

20 MR. MCENIRY: The jury is still out as

21 to whether Blue Cross will continue to pay for

22 compounding from manufacturing from commercially

23 available ingredients. I do understand in some

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1 circumstances those compounds are still being

2 covered. If you look at the language of the

3 Blue Cross provider notice, one of the

4 requirements would be that the route of

5 administration be FDA indicated, which would

6 mean that even compounding from commercially

7 available ingredients would not be covered, so I

8 think the jury is still out on that issue.

9 I think you have a separate issue, of

10 course, that by compounding with commercially

11 available ingredients, you are still putting a

12 lot of patients at risk because a lot of times

13 you compound to get around the additives, dyes,

14 glutens, incipients that you find in

15 commercially available medications for which a

16 patient is allergic or otherwise cannot

17 tolerate. Past that, of course, compounding

18 with commercially available ingredients can be

19 more difficult but I'll leave that to the

20 pharmacists to discuss. I don't feel that it's

21 within my -- my license to discuss that. But

22 overall I do believe that based upon Blue Cross'

23 definitions and based upon what we're seeing

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1 right now that we're still seeing a public

2 health threat for which the Board may have

3 jurisdiction.

4 MR. WARD: Has anybody contacted

5 Luther Strange?

6 MR. MCENIRY: I have been working with

7 various folks in Montgomery. I have not

8 contacted the attorney general directly.

9 MR. WARD: Are you -- you are a smart

10 young lawyer.

11 MR. MCENIRY: I appreciate that.

12 MR. WARD: The same thoughts I had

13 last time -- well, you are. How do we -- how

14 does anybody force a private company to mandate

15 to them what risks they cover or what services

16 they cover? I mean, I'm just trying to think of

17 a way -- how do you tell any business how

18 they -- how they -- what they can sell or not

19 sell or what they can cover and not cover unless

20 it's otherwise against the law.

21 MR. MCENIRY: I think there are legal

22 arguments for which a regulatory board may look

23 at the issue. It may be within your purview to

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1 the extent that Blue Cross' move violates the

2 Affordable Care Act, for example, by pharmacy

3 being one of the enshrined rights for patients

4 as passed in the ACA. I do agree with you

5 that -- and I believe we'll find that it's Blue

6 Cross' argument, we're a private company and we

7 can do what we want to. But that argument only

8 goes so far when you start doing things that

9 affects the public health. Again, I don't know

10 whether this Board has direct regulatory

11 authority over Blue Cross but I do believe that

12 this Board has the authority to take some action

13 that it sees fit based upon the threat of public

14 health.

15 MR. WARD: You're aware of the line of

16 cases that say that if someone violates a

17 regulatory statute, that doesn't give them a

18 private cause of action.

19 MR. MCENIRY: Yes, yes.

20 MR. WARD: So that's just what I'm

21 trying to think even if let's say -- will you

22 stop for a minute.

23 (Brief off the record discussion.)

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1 MR. WARD: I guess it would be up,

2 Dan, to y'all if you want to -- what, if

3 anything, you want to do.

4 MR. MCCONAGHY: As far as what I can

5 speak to, we've done traditional type

6 compounding for all of my career and I do have

7 patients that this will affect but I suspect

8 Blue Cross is counting on us to go ahead and do

9 it for them anyway because we're not going to

10 leave them out there in the cold and that we'll

11 bear the brunt of the expense. So I do think

12 it's an issue for folks that -- that can't

13 afford to pay for the medications that are being

14 compounded, especially in pediatrics.

15 There's so much of it that's going on

16 in the hospital and in traditional type pharmacy

17 settings for pediatrics being formulated, so I

18 do see it as a true issue. I don't know where

19 we can stand on it other than to say that

20 personally I feel like it's -- it's a pretty big

21 issue for them to just kind of carte blanche it

22 across the board probably because there were

23 some bad players in the game, they -- they

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1 attacked everyone.

2 MR. MCENIRY: Either that or piling

3 on. Of course, Blue Cross has been working

4 under a pretty strict cap as it deals with

5 reimbursement for compounds for years in Alabama

6 through its pharmacy benefit manager, Prime

7 Therapeutics, and so even the bad guys who may

8 have used some payers in the country, I don't

9 think they could have done a whole lot with Blue

10 Cross due that cap but certainly it is an

11 industry under some pressure and arguably, I

12 can't speak for Blue Cross, but it could be a

13 simple -- as simple as, well, we have an

14 opportunity, let's take it.

15 What I would like to point out and

16 what is pointed out in my letter and I believe I

17 pointed out in my presentation -- I won't call

18 it a presentation -- in speaking with you in

19 June, Alabama is in a public health crisis as it

20 deals with opioid use. Alabama is the top

21 consuming, along with Tennessee, equal top

22 consuming state of opioids in the country right

23 now -- 143 prescriptions per 100 lives according

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1 to the CDC last year. Those materials are

2 actually within the -- the links to that are

3 within the materials I submitted to the Board.

4 That issue alone I believe justifies

5 at least consideration of the public health

6 issue. You have an issue now, President

7 McConaghy, you mentioned, well, pharmacies are

8 going to be expected to just do it on their own.

9 Well, what's going to happen, especially as you

10 deal with pain, is you're going to find patients

11 who can take an opioid and get it under a very

12 basic copay and you're going to find doctors and

13 pharmacies pushing patients -- continuing to

14 push patients to a mode of therapy that is being

15 proven to be a real problem in this state and a

16 real public health threat in this state where

17 you have a viable alternative that is

18 nonaddictive, that has not seen systemic effects

19 as opioids at your disposal.

20 But we have the largest payer in the

21 state that insures over two million people in

22 this state -- that was in 2012 before the ACA

23 passed. I don't know where it is now but the

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1 last reported figures of over two million people

2 in the state arbitrarily eliminating coverage

3 for a line of medications that really could

4 serve to the benefit of public health.

5 My request is I'm -- my hope is that a

6 public position by this Board, public positions

7 in Montgomery, may force Blue Cross to the table

8 to talk about alternatives other than cutting it

9 off and -- but understanding the limitations, I

10 am still hoping that the Board will consider

11 taking some position on this issue.

12 MR. WARD: Jay, I have a special needs

13 son, who a lot of people in this room know, who

14 is going to be affected by this because he can't

15 swallow pills, so he has to have a lot of his

16 medication in liquid and it has to be compounded

17 for him and you know, so I'm with you. I

18 want -- I just -- I'm frustrated because I can't

19 think of something that would really hit them

20 other than somehow affecting them money wise

21 financially.

22 MR. MCENIRY: Absolutely, and the

23 AL.com story that posted on June 29, again

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1 within your materials, there was a parent who

2 was interviewed. The medication coverage was

3 cut off. They can't afford it. Well, I guess

4 I'm going to have to get the pill and crush it

5 up and try to force it through the feeding tube.

6 You've got real -- you've got real issues here.

7 I submitted a number of patient

8 testimonials regarding the importance of

9 compounding, why commercially available doesn't

10 work. It's about that thick (indicating). I

11 submit it not expecting that you read it all but

12 just so that you have some information at your

13 disposal.

14 MR. BUNCH: Is there a grass roots

15 effort maybe with the -- again, I'd go back to

16 Blue Cross being a business and folks who were

17 taking medicine of their customers. Normally a

18 business listens to who is paying the bills and

19 if you've got a really -- I don't know how you

20 go about getting that many people but you know,

21 just affected by compounding, it's more than

22 just compounding, you'd have a great outcry but

23 compounding is not as -- it's a large segment

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1 but it's not what -- you know, it's not the

2 total segment so.

3 But if you have people calling Blue

4 Cross every day complaining about what they're

5 going to do to get their -- to be able to get

6 their child's medication, their elderly parents'

7 medication, this type thing, and not only call

8 them but call their employers who maybe have a

9 contract with Blue Cross, to me, that would be

10 the most important group at Blue Cross they

11 would probably listen to because they're very

12 attuned to -- to not lose their patients.

13 MR. MCENIRY: And that is -- and I

14 appreciate that. That is occurring. That is

15 definitely occurring as we speak and has been

16 for -- ever since Blue Cross gave notice --

17 again 30 days notice, if you recall from our

18 last discussion, which is very difficult for

19 patients who have no commercially available

20 option. It doesn't give you a lot of time,

21 which is another issue that I believe could be

22 taken off as a part of the discussion but the --

23 the grass roots effort from the patient, from

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1 the physician, from the employer both to Blue

2 Cross directly and to the state legislature is

3 ongoing.

4 MR. MCCONAGHY: Yeah, I -- like I say,

5 I don't know -- we'll do a little research and

6 see what we think we could do would be most

7 effective but just personally speaking, it's

8 really offensive to me doing the traditional

9 type compounding for years and years and it's

10 basically what pharmacy was. I mean, it was --

11 when my dad was a pharmacist, that's what

12 pharmacy was, so that's the whole business and

13 for them to just take a total assault on it

14 is -- is pretty offending to me.

15 MR. MCENIRY: There are other ways

16 than cutting it off and I am hoping that

17 respected members of the Board and other

18 community legislators may convince Blue Cross

19 that that's the option they should take.

20 MR. DARBY: Have you personally made

21 an appointment with Blue Cross and gone and

22 talked with them?

23 MR. MCENIRY: Many of us are

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1 attempting and maybe -- I don't know if Louise

2 has had any luck yet. I have been in

3 communication with Blue Cross and I think I was

4 getting slow played until the July 1 date and

5 we'll see what happens from here. But yes, I

6 have attempted to reach out.

7 MS. YEATMAN: Just a thought. I mean,

8 in reading because I've been trying to research

9 it because I know it's had an impact on special

10 needs patients that I'm -- that I deal with. I

11 think it might be prudent, at least in my

12 opinion, is to let Blue Cross know that we've

13 had it brought up before the Board, that it is a

14 public health consideration.

15 Based on what Blue Cross is stating,

16 is their reason for no longer covering it is a

17 safety issue because of the Massachusetts case

18 where they had fungal meningitis. So maybe we

19 present to them that we'd like to sit down with

20 them and talk about how we -- what we do from a

21 board standpoint to insure that Alabama lives

22 are not at risk because of the significant

23 inspections that we do to insure compounding is

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1 top line and see if they would at least

2 entertain a discussion on how we can insure

3 their issues and safety concerns aren't a

4 concern and they might be open, you know, to

5 expanding their compounding. If that is indeed

6 the reason that they are concerned, then we

7 should be able to alleviate a lot of those

8 concerns by showing them what we do to insure

9 that compounding in the State of Alabama is not

10 dangerous, so that would be my thought.

11 DR. MARTIN: I think a lot of the

12 concern is that the employers who have their

13 employees covered under the Blue Cross plan are

14 reporting that compounded products are the

15 number one cost item in their coverage plans and

16 do a push back against that.

17 MS. YEATMAN: Then maybe they should

18 consider the fact that if they're not given the

19 medications in the proper dosage, what are the

20 potential outcomes and complications that the

21 patient -- hospitalizations or what else is

22 going to incur financially.

23 DR. MARTIN: I think that's a very

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1 good point and we haven't talked a lot about the

2 employers. I'm sure Jay and his folks have

3 considered that aspect of it but they're

4 probably pretty uninformed.

5 MR. MCENIRY: I think that's a great

6 idea and would be more than willing to assist

7 the Board in any way that the Board sees fit.

8 MS. YEATMAN: Just my two cents.

9 MR. MCCONAGHY: Thank you, Jay.

10 MR. MCENIRY: Thank you.

11 MR. MCCONAGHY: Any other new

12 business?

13 (No response.)

14 MR. MCCONAGHY: Mr. Ward suggested we

15 need to go into executive session, so I would

16 entertain a motion as such.

17 DR. MARTIN: Would you like to make a

18 motion, Mr. President, that the Board go into

19 executive session?

20 MR. MCCONAGHY: Okay, yeah, the motion

21 will be that we will now go into executive

22 session for the purpose of discussing

23 qualifications or competencies of professionals,

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1 permitholders, or registrants. Other legal

2 matters may be discussed, including existing and

3 pending cases or litigation.

4 The executive session will start at

5 11:05 and we should be out by 11:30 and at that

6 time, there will be no further business other

7 than to read into the record anything that was

8 discussed during the executive session.

9 MR. WARD: As an attorney licensed to

10 practice law in the State of Alabama, I certify

11 that one of the reasons for going into executive

12 session is to discuss pending matters and

13 potential resolution of pending matters before

14 the Board.

15 MR. MCCONAGHY: That's a motion.

16 MR. DARBY: Second.

17 MR. MCCONAGHY: We've got a second.

18 DR. MARTIN: Yeah, it would be an

19 individual vote.

20 MR. MCCONAGHY: Buddy?

21 MR. BUNCH: Yes.

22 MR. MCCONAGHY: Donna?

23 MS. YEATMAN: Yes.

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1 MR. MCCONAGHY: Tim?

2 DR. MARTIN: Yes.

3 MR. MCCONAGHY: David?

4 MR. DARBY: Aye.

5 MR. MCCONAGHY: And aye.

6 We are adjourned to executive session.

7

8 (Whereupon, a recess was taken for

9 executive session from 10:56 a.m. to

10 12:44 p.m.)

11

12 MR. MCCONAGHY: We will come out of

13 the executive session for the meeting and David

14 will read the cases discussed in the meeting.

15 MR. DARBY: Case number 15-0037,

16 recommended action is a letter of concern to the

17 pharmacy.

18 DR. MARTIN: I move we accept the

19 recommendation as submitted.

20 MS. YEATMAN: Second.

21 MR. MCCONAGHY: All in favor?

22 DR. MARTIN: Aye.

23 MR. DARBY: Aye.

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1 MS. YEATMAN: Aye.

2 MR. BUNCH: Aye.

3 MR. DARBY: Case number 15-0071, a

4 letter of warning to the pharmacist and a

5 corrective action plan to be sent in to the

6 Board.

7 DR. MARTIN: I move we accept the

8 recommendation as submitted.

9 MS. YEATMAN: Second.

10 MR. MCCONAGHY: All in favor?

11 DR. MARTIN: Aye.

12 MR. BUNCH: Aye.

13 MR. DARBY: Aye.

14 MS. YEATMAN: Aye.

15 MR. DARBY: Case number 15-0072, a

16 letter of warning to all pharmacy staff and

17 corrective action plan to be sent in and

18 approved by the compliance officer.

19 DR. MARTIN: I move we accept the

20 recommendation as submitted.

21 MS. YEATMAN: Second.

22 MR. MCCONAGHY: All in favor?

23 MS. YEATMAN: Aye.

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1 DR. MARTIN: Aye.

2 MR. DARBY: Aye.

3 MR. BUNCH: Aye.

4 MR. DARBY: And case number 14-0192,

5 refer it back to the investigator for follow-up

6 investigation.

7 DR. MARTIN: I move we accept the

8 recommendation as submitted.

9 MS. YEATMAN: Second.

10 MR. MCCONAGHY: All in favor?

11 DR. MARTIN: Aye.

12 MS. YEATMAN: Aye.

13 MR. BUNCH: Aye.

14 DR. MARTIN: I move we adjourn.

15 MS. YEATMAN: Second.

16 MR. MCCONAGHY: All in favor?

17 DR. MARTIN: Aye.

18 MS. YEATMAN: Aye.

19 MR. BUNCH: Aye.

20 MR. MCCONAGHY: Adjourned.

21

22 (Whereupon, the hearing was adjourned

23 at 12:47 p.m.)

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1 CERTIFICATE

2

3 STATE OF ALABAMA

4 SHELBY COUNTY

5

6 I, Sheri G. Connelly, RPR, Certified

7 Court Reporter, hereby certify that the above

8 and foregoing hearing was taken down by me in

9 stenotype and the questions, answers, and

10 statements thereto were transcribed by means of

11 computer-aided transcription and that the

12 foregoing represents a true and correct

13 transcript of the said hearing.

14 I further certify that I am neither of

15 counsel, nor of kin to the parties to the

16 action, nor am I in anywise interested in the

17 result of said cause.

18

19

20 /s/ Sheri G. Connelly

21 SHERI G. CONNELLY, RPR

22 ACCR No. 439, Expires 9/30/2015

23

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 WORD INDEX 

< $ >$1.2   59:14   60:1

< 1 >1   81:2, 6   93:41,000   60:191.2   60:10, 1610:56   97:9100   87:2311   33:1011:00   8:3, 3   12:2111:05   96:511:30   96:5111   1:19113800   7:7   9:2212   33:10   55:412:44   97:1012:47   99:2313   55:314   76:214-0192   99:4143   87:2315   1:10   4:2   55:115-0037   97:1515-0071   98:315-0072   98:1517   54:1, 818   60:7

< 2 >2012   88:222013   22:132015   1:10   4:2  52:21   54:1, 8   55:2  100:22201931   7:7208   75:822   52:2024   29:1629   89:23

< 3 >30   27:3   78:14  91:17   100:2230-day   78:11, 14, 1630-percent   72:21346   33:10

35242   1:2036   8:5

< 4 >4:00   8:1   12:1340   8:1439   100:2247   55:5

< 6 >60   38:8680-X-2.18   77:13

< 7 >73   54:22

< 8 >8:00   7:23   8:4  12:13, 2283   38:1784   52:22

< 9 >9   100:229:00   61:119:20   1:1290   81:1790,000   51:4   60:1490-day   81:794   55:2

< A >a.m   1:12   7:23   8:3  12:21   97:9able   56:13   57:11  62:18   91:5   94:7absolutely   23:15  28:16   29:3   31:19  32:15   41:21   89:22ACA   85:4   88:22Academy   55:10accept   51:18, 22  53:10, 12   55:16  58:20   76:20   78:12,18   97:18   98:7, 19  99:7Access   5:2   35:5,15   39:16   45:18accessible   45:7

accessing   48:4ACCR   100:22acquire   11:10Act   85:2acted   38:21   68:11action   79:21   85:12,18   97:16   98:5, 17  100:16active   52:19actual   9:13   25:18add   23:12   25:19,21   28:19   29:1  31:7   32:4   58:11,12   76:16adding   31:5   32:2  42:3addition   42:6  58:23   71:16   80:17  81:18additional   11:9  66:23additives   83:13address   69:15, 18  70:3, 4, 12   82:13addresses   40:18  69:8   75:2adjourn   99:14adjourned   97:6  99:20, 22adjusting   39:11adjustments   39:10  48:15administration   83:5adopt   4:5, 6advanced   43:7advisement   50:10advocate   43:20affairs   72:2affect   67:23   86:7afford   86:13   90:3Affordable   85:2aftercare   52:23after-hours   37:1agencies   59:22  60:5, 6, 7, 11agency   59:16agenda   4:5, 7   6:20  50:17   76:15   79:18,18   80:20

agent   17:14, 15, 19,20, 22agents   69:9   74:2agree   20:5   42:22  74:22   85:4agreed   69:14, 21agreement   64:5  74:9ahead   32:19   58:10  86:8Al   3:16   6:14AL.com   89:23ALABAMA   1:2, 18,20   4:2   6:5, 17  7:19, 21   9:17, 21  13:4, 16   14:2, 20,21   15:4, 13, 21  17:12, 15, 20   18:6,9   20:8, 18, 20  24:12   25:3, 11  31:7   32:2, 4   33:9,14   34:7   49:3  55:14   59:10   61:15  63:10   79:14, 16  81:2, 5, 18   87:5, 19,20   93:21   94:9  96:10   100:3Alan   19:11Alexandria   20:6AlixaRx   6:14allergic   83:16alleviate   94:7allotted   73:21allow   26:12   28:3  30:15   33:14   49:7,20allowed   21:16  22:21   77:17, 20, 21  80:2allowing   32:22  40:14   53:7   75:8allows   43:10, 12ALSHP   4:23alternative   78:1  88:17alternatives   89:8Altine   3:17Alverson   2:12  9:11, 15, 18   10:1, 6,10   11:11, 15, 18, 21 

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 12:2   15:20   17:11,18   18:5, 11   19:14  20:3   24:13, 23  27:8, 14   52:8, 11  54:17   56:2, 6  57:10, 18, 22   58:18  59:3   60:4   61:9, 18  63:8, 17, 20, 23  64:8   67:5, 11  68:13, 20, 23   69:3  70:8, 13, 17, 19, 22  71:1   72:4, 11, 14,17, 20   73:7, 18, 20  74:4, 17, 22   75:13  77:11amended   78:17America   72:18amount   51:1Anderson   2:13  14:3, 7, 10, 12   16:3  21:18, 21   61:14, 22  62:2, 8   67:15, 18,22   70:4Angie   2:21   5:3answer   78:5answers   100:9antitrust   59:6  64:20   65:1anybody   40:9  49:22   84:4, 14anytime   44:14anyway   86:9anywise   100:16APA   55:6   61:17  69:7apologize   7:15Apparently   69:9appear   8:23   61:2  64:17apply   26:6appointment   92:21Appreciate   32:16  47:11   84:11   91:14approve   8:14  31:23   35:20   44:23  45:3   53:23   54:8Approved   4:14  48:8   58:6   98:18ARB   67:20

arbitrarily   89:2arbitrary   73:6area   13:10   26:3  34:1   48:23   55:12  69:4arguably   87:11argue   70:15arguing   11:18, 21argument   85:6, 7arguments   84:22Arkansas   28:9Arrington   34:6  36:22ashamed   72:6aside   66:6asked   10:7   54:20asking   7:12   8:23  10:2   26:10   40:12  41:9, 18   42:8  43:13   48:14   81:11aspect   95:3assault   92:13assigned   33:20assist   7:17   55:13  95:6assistant   5:15assisted   55:11  56:15Association   6:6  61:15assume   31:6at-home   33:15  35:3attacked   87:1attempted   93:6attempting   48:21  93:1attend   55:6attended   55:8, 9  61:19ATTENDEES   2:1attending   61:5Attorney   2:11  84:8   96:9attorney's   75:4attuned   91:12audited   76:23August   79:18authority   85:11, 12

authorize   21:13  27:23   75:9automated   77:16available   34:9  82:23   83:7, 11, 15,18   90:9   91:19avalanche   44:17aware   85:15awfully   51:3Aye   4:10, 11, 12, 13  52:2, 3, 4, 5   53:15,16, 17, 18   54:4, 5, 6,11, 12, 13, 14   55:19,20, 21, 22   97:4, 5,22, 23   98:1, 2, 11,12, 13, 14, 23   99:1,2, 3, 11, 12, 13, 17,18, 19

< B >back   7:14   17:23  26:20   38:14   54:19  69:11, 22   70:5  74:10, 23   78:13  90:15   94:16   99:5backed   37:12background   33:18  71:12, 15bad   86:23   87:7Baker   3:4   5:15, 15  46:2, 18, 21   47:20  49:1   50:14balancing   37:3Bamberg   3:8   5:22,22Baptist   4:19Barber   3:16   6:14,14Bart   3:8   5:22based   56:13   59:7  83:22, 23   85:13  93:15basic   18:1   88:12basically   22:23  24:4   25:12   92:10basis   48:12bathroom   41:11  47:19

Beach   7:6   13:17  20:11   25:2   27:1  29:7, 8   55:10bear   86:11beat   41:5Becky   3:10   6:3beds   33:10beginning   44:16  71:8begins   20:19Behavioral   7:20  8:2   10:4   12:17  16:20believe   9:21   11:5  12:9   13:19   30:15  47:10   60:8   72:20  79:13   81:7, 13, 16,21   83:22   85:5, 11  87:16   88:4   91:21beneficiaries   81:9benefit   87:6   89:4best   15:5   47:18better   47:6big   86:20bigger   40:7   42:11,21biggest   18:12  39:23Bill   3:15   6:13  24:6, 9   62:11, 17  64:6   75:8, 15billed   82:18bills   76:3   90:18Birmingham   55:12bit   7:14blanche   86:21Blue   79:13, 14, 19  80:1, 14, 20   81:2, 2,16   82:8, 9, 15, 21  83:3, 22   85:1, 5, 11  86:8   87:3, 9, 12  89:7   90:16   91:3, 9,10, 16   92:1, 18, 21  93:3, 12, 15   94:13BOARD   1:2, 18  2:3   4:3, 21   6:15,18   7:5   13:13, 16  30:17   32:22   33:14  34:21   40:6, 12  42:8   53:22   54:1 

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 57:2   59:8, 19  60:14, 15, 23   62:21  65:15   66:8, 21  67:4, 16, 16, 17  77:19   78:2, 3  79:11, 18, 20   80:13  81:11, 23   82:2, 3, 4,7, 8, 10, 11, 11   84:2,22   85:10, 12   86:22  88:3   89:6, 10  92:17   93:13, 21  95:7, 7, 18   96:14  98:6boards   60:3   64:1  66:16   67:3   73:11,11   76:3   82:10, 12Board's   48:5   80:16boundaries   46:6Braden   54:17break   38:3Brief   85:23briefly   19:10bring   32:22   46:21bringing   33:13brings   33:18broader   43:3Brooks   2:15   4:21,21   54:20, 22brought   69:5  79:12   93:13brunt   86:11Buddy   2:6   50:19  51:16   96:20budget   51:5   59:15budgeted   51:1building   24:21  56:10   61:10bulk   37:5   82:17,17bullet   73:2Bunch   2:6   4:11  22:11   46:13   50:9  51:8, 14   52:5  53:13, 16   54:6, 14  55:20   65:6   67:2, 8,13, 17, 23   70:10, 20,23   90:14   96:21  98:2, 12   99:3, 13,19Burgess   2:22   5:5, 5

BUSINESS   1:8  15:19   54:1   77:12  79:8, 9, 12   84:17  90:16, 18   92:12  95:12   96:6busy   36:7

< C >cabinets   77:16call   4:1   7:9   10:9  14:13   19:3   39:15  58:8   71:3   74:3, 19  87:17   91:7, 8called   65:20calling   37:8   91:3calls   39:18camera   45:2, 8cap   87:4, 10capability   44:23CAPS   6:9Cara   2:19   4:23Care   6:2   18:2  21:6   31:17   37:8  42:2   47:3   85:2career   52:18   86:6Carolina   59:7  64:13cars   51:4carte   86:21Carter   3:14   6:11case   59:8   64:12,13   65:21   93:17  97:15   98:3, 15  99:4cases   85:16   96:3  97:14category   55:6  57:16, 17cause   85:18   100:17CDC   88:1Center   5:14   7:9,20   8:2   10:4, 9  12:17   16:21   32:18  33:8, 16, 17Centers   72:18cents   62:1   95:8certain   23:19  24:16, 19   75:9

certainly   48:16  67:11   80:16, 21  87:10CERTIFICATE  100:1certified   30:19, 22  31:1   100:6certifies   30:22certify   96:10  100:7, 14chance   68:11change   15:14  27:17   40:13   57:9  58:22   78:19changed   50:22  51:9   57:7, 15   59:2  71:7changes   24:20, 23  78:19changing   27:14  28:8Charles   33:21checks   34:20  71:12, 15Check's   73:19chemicals   82:17child's   91:6choices   15:16chooses   66:21chosen   38:20, 23Chris   2:22   3:2  5:5, 11CII   71:4   75:2CIIs   70:23   71:1circumstances   83:1clarification   31:16clarifications   77:9class   15:12   24:11clear   12:4   76:6clinical   37:7clinician   36:4clock   38:10, 11close   51:4closed-door   13:8  20:10cold   86:10come   23:17, 19  34:18   37:12   40:12  44:15   56:10   68:18 

 97:12comes   41:12   74:2coming   28:5   34:23  40:5, 16   46:16  51:3comment   40:2  78:11, 16comments   79:4commercially  82:22   83:6, 10, 15,18   90:9   91:19commission   59:5  62:5   67:1commit   64:5Committee   51:17  52:6committees   59:21common   41:6   64:1communication  93:3community   22:19  33:8   35:8   92:18company   7:18  17:8   27:12   71:13,14   84:14   85:6competencies   95:23competition   64:21complaining   91:4complaints   55:1, 3completed   54:22  55:1Compliance   2:13  46:4   98:18compliant   25:22complications   94:20comply   14:23   18:3compound   83:13compounded   79:16  81:4, 19   86:14  89:16   94:14Compounding  72:17   82:22   83:6,10, 17   86:6   90:9,21, 22, 23   92:9  93:23   94:5, 9compounds   82:16,18   83:1   87:5computer   35:11  41:20   56:4   71:12,13

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computer-aided  100:11concept   66:20concern   24:13  44:12, 19   63:8  94:4, 12   97:16concerned   77:15  94:6concerns   80:1  94:3, 8concession   72:5conference   55:7conflict   14:19   15:3,5confusing   16:6  26:9confusion   77:20Connect   23:17connection   41:11connections   35:2Connelly   1:23  100:6, 20, 21consider   89:10  94:18consideration   78:4  80:16   88:5   93:14considered   21:14  95:3consuming   87:21,22contact   13:11contacted   84:4, 8continue   52:17  64:3   68:14, 15  82:21continuing   88:13contract   16:12  91:9contracts   53:6control   43:19   44:1,20controlled   21:15  27:20, 23   44:7controlleds   35:22  70:21controls   36:10convince   92:18copay   88:12copied   61:21copies   9:7

copy   9:9   33:1  51:6   61:20   62:8  76:12, 12Cornutt   3:3   5:13,13   32:21   33:4, 7  36:18, 21   37:2, 15,21   38:15, 22   39:2,5, 9, 12   40:16   41:8  42:13, 18   43:2, 4,21   44:5, 10, 13  45:5, 12, 21   46:10,16, 20   47:15   48:2,10, 21   49:5, 9, 15,21   50:8, 13corporate   35:8Correct   13:1  19:18   25:12   27:7  28:7   62:14   70:13,22   73:18   75:23  82:19   100:12corrective   98:5, 17correspondence  8:15cost   59:14   94:15counsel   100:15count   73:12counteracts   75:10counting   86:8country   87:8, 22COUNTY   100:4course   17:17  41:13   83:10, 17  87:3Court   59:6   100:7cover   65:10, 21  84:15, 16, 19, 19coverage   79:15  81:3   89:2   90:2  94:15covered   83:2, 7  94:13covering   82:16  93:16covers   66:7CPOE   41:9creating   58:19, 22,23crisis   87:19Cristal   2:13   61:18,18

Cross   79:14, 19  80:1, 14, 20   81:2,17   82:8, 9, 15, 21  83:3, 22   85:1, 6, 11  86:8   87:3, 10, 12  89:7   90:16   91:4, 9,10, 16   92:2, 18, 21  93:3, 12, 15   94:13crush   90:4current   7:8   28:20  33:19   48:15currently   7:22   8:2  23:9   30:4   31:3customers   90:17cut   90:3cutting   89:8   92:16CVS   25:17   42:20

< D >dad   92:11Dan   2:4   9:5  76:19   86:2dangerous   94:10Daniel   2:16   3:4  5:15   6:17, 17  18:19, 22   19:5, 7Darby   2:7   4:6, 12  8:16, 21   9:5, 8  19:22   20:20   29:4,8, 11   31:12   32:3, 6,19   33:3, 6   36:15  39:20   41:1   44:21  45:6, 16, 19   46:5  50:3, 7   51:7, 18, 21  52:3   53:18, 23  54:7, 12   55:17, 21  56:5   57:8   58:2, 4,9, 16, 21   62:11, 17  63:1, 14, 19, 22  64:3, 9   68:6, 22  69:1   72:22   73:4  76:9, 13   77:2, 6  82:15   92:20   96:16  97:4, 15, 23   98:3,13, 15   99:2, 4data   7:10   23:6  26:11date   71:7   93:4

David   2:7   50:1  51:11   53:21   66:14  97:3, 13day   37:4   38:6  42:6   60:20   91:4days   78:15   91:17DC   21:1, 1DEA   13:14   14:13,18, 20, 20   15:4, 6, 8,11, 12, 15   17:11, 12,14, 19, 22   18:1, 6, 8,13, 17   20:6, 9, 17,20, 21, 22   21:6, 10  22:7   25:20, 22  26:5, 7   27:21  31:16   55:11   69:4,9   73:22   74:20  77:8deal   59:5   64:22  88:10   93:10deals   79:15   81:7  87:4, 20decide   79:20decided   56:11decision   27:19  31:18   52:17   59:7  81:6decrease   44:9dedicated   45:1defenses   73:9defined   73:4, 5definitely   91:15definitions   83:23delay   62:23delegation   82:8delivery   8:10Delk   2:14   6:15, 15dental   59:7Dentistry   82:11Department   6:12  19:12   38:1depend   45:22Derek   3:1   5:9determination  35:18devices   35:1devil's   43:20dialogue   66:15  68:15dictations   35:16

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different   37:23  68:3   72:5   74:3differently   24:17difficult   83:19  91:18difficulty   69:6direct   13:11   37:8  85:10directly   19:8   84:8  92:2Director   2:13   5:13,16disagreed   17:16disagrees   20:21discharge   21:18discuss   59:22   69:4  83:20, 21   96:12discussed   69:7  71:11   96:2, 8  97:14discussing   20:7  95:22discussion   14:19  17:15   66:13   85:23  91:18, 22   94:2dispense   21:15  75:17dispensed   34:23dispensing   21:14disposal   88:19  90:13District   71:21diversion   55:4divided   60:6, 10doctor   47:18   69:10doctors   26:4   37:8  75:8   88:12doctor's   69:12document   74:5documentation  24:20doing   17:21   23:3  27:5   28:18   29:17  30:2   44:8   48:8  62:19   78:13   85:8  92:8dollar   61:1dollars   60:22Donna   2:8   96:22

dosage   94:19Dothan   7:21   12:17DR   4:10   7:1   8:15  9:11, 15, 18   10:1, 3,6, 10, 16   11:8, 11,15, 18, 21   12:2, 3,11, 16, 21   13:2, 15,20   15:17, 20, 23  16:5   17:11, 17, 18  18:5, 11   19:14  20:3, 9, 14, 17   21:4  22:1, 20   24:13, 23  25:1, 5, 9   26:22  27:4, 8, 14   28:2  29:7   31:8   32:8, 20  36:13, 16, 19, 22  37:14, 20   38:13, 16,23   39:3, 6, 10   52:2,8, 9, 10, 11   53:1, 12,15   54:4, 11, 17  55:19   56:2, 6  57:10, 18, 22   58:18  59:3   60:2, 4   61:9,12, 15, 18   62:15  63:4, 8, 17, 20, 23  64:8   65:9, 14, 18  66:2, 5, 11   67:5, 11,19   68:10, 13, 14, 20,23   69:3   70:8, 13,17, 19, 22   71:1  72:2, 4, 11, 14, 16,17, 19, 20   73:2, 7,18, 20   74:4, 17, 22  75:13   77:11, 14  79:5   94:11, 23  95:17   96:18   97:2,18, 22   98:7, 11, 19  99:1, 7, 11, 14, 17draft   56:18   57:2  58:19, 22drafted   58:5dramatic   67:6dramatically   40:13driven   52:23driving   67:20drop   25:17Dropbox   72:3dropped   80:10

drug   21:15   27:20  41:13   75:10, 11  77:16due   79:22   87:10dumped   73:10dyes   83:13

< E >earlier   14:13   63:6  77:23Easter   2:18   4:16,19, 19easy   23:18, 20Eddie   3:13   6:9edge   47:9effect   81:6effective   92:7effectively   81:3effects   88:18effectuated   81:3effort   90:15   91:23Eighty-three   34:16either   15:8, 10, 14  34:22   37:7   79:3  87:2elaborate   12:1elderly   91:6electronic   34:13, 15,17   37:10electronically   38:11,11eliminating   89:2elimination   79:15email   68:20emails   62:9emergency   8:9employed   34:4employee   33:17  34:7   36:4   40:6employees   94:13employer   92:1employers   91:8  94:12   95:2English   3:14   6:11,11enshrined   85:3enter   21:12   26:18  37:11entering   38:18  66:14

entertain   94:2  95:16entry   7:10   8:9  26:11   33:15   36:8  40:19, 20environment   34:3  44:2, 7, 20   46:12equal   87:21equitable   79:23error   55:4errors   44:9especially   77:21  86:14   88:9essence   78:21essentially   35:13estate   61:14   62:4Eufaula   18:20evaluation   52:14Evans   3:2   5:11, 11eventually   36:20everybody   23:13  46:3   76:18exactly   28:8   72:7example   47:17, 20,21   85:2excellent   36:4exception   30:10Excuse   9:11   81:15excuses   73:9Executive   2:12  62:13   64:6   75:6  95:15, 19, 21   96:4,8, 11   97:6, 9, 13exist   40:17existing   96:2expanding   94:5expect   78:1expected   88:8expecting   56:19  90:11expense   51:2, 2  86:11experience   56:13Expires   100:22explanation   29:1extent   79:20   81:14  85:1extra   9:7eyes   21:9

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< F >facilities   13:3, 9  14:1   24:4   25:3  77:17facility   13:22   14:4  16:1   22:5   28:4  39:21   52:22fact   67:19   81:16,18   94:18factor   65:2fair   23:13   61:3faith   75:17, 18fall   60:21familiar   19:2fantastic   40:10far   85:8   86:4favor   4:9   52:1  53:14   54:3, 10  55:18   56:11   97:21  98:10, 22   99:10, 16FBI   55:9FDA   55:8, 13  56:19, 19   72:4  73:10   83:5FDC   65:15Feagin   56:9federal   73:17fee   60:19feeding   90:5feel   34:12   35:9  47:4   69:12   83:20  86:20feeling   77:19fees   64:4felt   67:6fiance   56:11field   17:20   18:18  20:8, 23figures   89:1fill   31:9   42:4  69:18   71:6filled   70:9filling   42:3final   31:21financial   59:19financially   89:21  94:22

find   33:23   56:23  80:4   83:14   85:5  88:10, 12fine   17:21   18:10  43:21firm   71:2first   7:18   37:17  43:9   47:20   56:8,10   57:7   60:1, 5  69:8fit   79:19   82:9  85:13   95:7five   34:5flat   60:19Florence   55:14folks   29:18   74:13  84:7   86:12   90:16  95:2follow   79:11follow-up   99:5force   84:14   89:7  90:5foregoing   100:8, 12forgot   63:5forgotten   72:7form   63:21formal   7:2formally   7:4former   82:3formulary   39:14formulated   86:17forth   17:23forward   71:18  77:22found   71:13four   30:5, 10, 16  43:23   55:11   60:22fourth   5:11frankly   31:16Freese   3:6   5:18, 18Friday   7:23   8:5  12:12, 14, 23front   4:16   28:15  41:19   69:22   74:23frustrated   89:18full   33:16   34:15  35:15   39:16full-time   34:10fund   59:23   63:12 

 65:20fundamental   21:5funding   60:16fungal   93:18further   96:6  100:14future   47:2   58:12

< G >Gadsden   5:14, 16  7:19   12:5   32:17  33:8, 9, 16, 17, 20  34:14   37:10game   86:23Garver   52:9, 10  53:1Garver's   53:12general   84:8Getose   3:17getting   31:11   49:2,3   62:9   80:19, 20  90:20   93:4give   9:8   22:11  23:4   54:20   71:9  79:19   80:23   85:17  91:20given   56:18   81:16,18   94:18glad   36:10   52:11  56:15   77:14   78:4glutens   83:14go   14:14   26:13  32:10, 19   35:22, 23  36:9, 20   49:20  57:14   58:10   59:17  61:23   62:19   63:10  73:12   77:22   81:6  86:8   90:15, 20  95:15, 18, 21goal   34:5goes   24:21   46:15  59:13   85:8going   4:1   13:5  14:14, 22   15:17  18:3   21:15   22:2  23:12   28:3, 5, 14,19, 20   29:14   31:17,21   37:16   40:4  42:4   43:18   46:22  48:19, 20   49:5, 17,

18, 20   51:17   52:14  56:12, 16   57:8, 10,12, 13   59:14   61:7,23   62:3   63:10, 12  65:3   66:19   68:11,18   69:19   73:10, 12,14   74:8, 14   75:20  78:9   80:21   86:9,15   88:8, 9, 10, 12  89:14   90:4   91:5  94:22   96:11Good   6:22, 23   7:1  32:20   36:3, 5  58:16   63:4   65:7  67:13   70:11   75:16,17   95:1gotten   23:14government   73:17Governor's   59:4, 8Grand   71:20grant   30:10grass   90:14   91:23great   42:11   90:22  95:5group   44:21   59:17,21, 22   62:19   63:11,15, 23   64:14   68:16  91:10groups   19:15guarantee   44:17  47:13guess   10:16   17:7  31:7   40:10   49:15  74:12   78:7   79:20  86:1   90:3guidance   56:18  76:4guys   18:19   81:15  87:7

< H >Hampton   13:10  26:3hand   10:17   31:22handled   21:22handwritten   70:6,12happen   37:6   67:7  88:9

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happening   59:9happens   93:5happy   69:19   80:16  81:14hard   64:18harder   22:9Harris   2:21   5:3, 3head   47:21Health   4:20   6:12  7:20   8:2   16:21  34:15   35:8   44:9  81:22   84:2   85:9,14   87:19   88:5, 16  89:4   93:14hear   40:2   74:10  79:2   80:9heard   14:16   38:14  74:13hearing   78:10, 15  99:22   100:8, 13held   46:3He'll   54:19help   36:1, 7   42:9,10, 17   47:3   63:3  73:17   77:9   80:21helpful   80:5Heritage   5:5Hester   3:12   6:7, 7hey   74:20HIPAA   46:3hit   89:19hold   62:3   71:2holdovers   52:21home   40:21   41:21  42:1, 21   43:15, 18Homebuilders  61:16Hoover   1:20hope   80:4   89:5hoping   89:10  92:16Hospital   7:19, 22  8:7   10:5   12:5  15:8, 11, 15, 21  16:1, 9, 11, 12, 12,16, 19   17:2, 3, 5  18:13, 15, 15, 16, 20,23   19:2, 9, 21  22:17, 18   23:1  25:15   33:9, 12, 23 

 34:2, 6, 8, 13   35:1,12   36:3   38:10, 17  42:1   43:16   45:23  46:2, 6, 8   47:7  86:16hospitalizations  94:21hospitals   17:9  23:3   25:6, 7, 10  27:4   38:5hosting   71:22Hotel   71:20hours   7:23   8:1, 5,7, 11   20:7   26:13  29:13, 16, 20   30:2  31:4   38:8, 12house   43:22   45:2,15, 18   49:8   75:8Hunter   3:5   5:17,17husband   33:20

< I >idea   14:6   47:11  71:2   95:6identified   52:20III   71:21Ill   73:4, 5Illinois   44:22imagine   62:22immediately   56:14,17immunity   66:1impact   93:9implement   47:12importance   90:8important   91:10impossible   48:12incipients   83:14include   32:11  52:21included   7:8including   7:3  29:10   69:13   96:2income   50:23Incorporated   6:10incur   94:22indemnity   65:20independent   31:18

indicated   83:5indicating   90:10indication   67:2indications   15:18individual   66:21  96:19individuals   75:10industry   87:11information   35:13  45:11, 12   69:23  90:12ingredients   82:17,23   83:7, 11, 18in-house   12:11initially   38:5inject   39:1inpatient   52:13input   64:4inside   35:12   43:15  45:23   46:2, 6Insights   46:20inspection   55:13inspections   54:23  93:23Inspector   2:14, 15,16, 17   55:9, 13inspectors   48:6  55:6, 8, 11inspector's   54:15  55:16instance   22:17instances   19:15institution   10:15Institutional   5:10  6:21   9:12   10:5  12:7, 9, 12, 18, 19,20   13:3, 8, 18   14:1,8, 14   15:7, 12   16:1,8, 23   22:4   24:1, 10,11, 14   25:14   26:23  27:10   34:2   40:18insurance   63:6  65:8, 10, 11   66:4, 6,6, 22insure   44:2   93:21,23   94:2, 8insured   81:17insures   81:17  88:21

integrates   71:15intend   38:5intent   36:2intents   25:13interest   59:18, 19  74:12interested   61:5  100:16interrupted   52:15interview   54:8  56:14interviewed   90:2introduce   4:17  66:20introduced   62:12  68:19investigation   99:6investigator   99:5investigators   53:2involved   48:23involvement   66:23iPad   41:11IPS   16:8issue   22:3   28:18  32:23   39:23   46:21  63:21   74:14   75:20  80:14   81:22   82:13  83:8, 9   84:23  86:12, 18, 21   88:4,6, 6   89:11   91:21  93:17issued   11:6issues   10:11   39:15  46:23   59:6   64:16  68:5   69:5   72:6  82:7   90:6   94:3item   6:19   59:4  94:15items   57:3its   66:22   81:3, 8  82:6   87:6

< J >January   55:2, 2Jay   2:20   5:1   80:7  89:12   95:2, 9Jeff   3:6   5:18Jim   2:11, 18   4:15,19   75:3   79:23

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job   56:14Jones   3:11   6:5, 5Julie   3:5   5:17July   1:10   4:2  81:2   93:4jump   67:16, 17June   54:1, 8, 23  55:2   80:4, 7, 13  81:10   87:19   89:23jurisdiction   81:23  84:3jury   82:20   83:8justifies   88:4

< K >keep   19:12   34:6kids   43:23kin   100:15kind   10:21, 22  23:12   41:17   66:14  67:14   80:10   86:21knew   46:16   47:8know   8:17   15:1  16:5, 10   18:16  19:4, 11   20:6   21:2,5   24:3, 5   25:17  26:1, 1, 9, 11, 12, 13,14, 18, 20   27:19, 20,22   28:13   32:12  36:20   37:7, 17  38:12   39:14   40:1,10   42:2, 15, 15  44:15   45:10   47:6,16, 18   56:8   57:1  61:10   64:9, 11  66:19   67:14   71:17  74:8, 15   75:7, 20  77:7   79:1   85:9  86:18   88:23   89:13,17   90:19, 20   91:1  92:5   93:1, 9, 12  94:4known   14:8   39:18knows   50:2

< L >label   15:19   70:11labeling   77:22labs   35:17

Lacey   2:23   5:7, 7lady   42:10, 17Lake   33:21Lambruschi   2:17language   58:10  83:2laptop   41:20   45:17large   51:2   90:23largest   88:20Laurel   7:20   8:1  10:3   12:16   14:4  15:9, 10   16:20  20:15law   14:20, 20  17:16   21:10   41:5  46:14   47:14   57:7,9   76:5   84:20  96:10laws   25:23   26:5lawyer   84:10lawyers   59:12   65:4learning   77:5leave   26:15   83:19  86:10leaving   40:11legal   78:8   84:21  96:1legislation   58:5, 22  59:2, 15   66:16, 17  68:21   82:13legislators   92:18legislature   57:14  58:8   75:7   92:2Leos   2:19   4:23, 23letter   8:22, 23   9:2  33:4   74:23   87:16  97:16   98:4, 16liability   66:10license   7:6   9:12,12   10:11   14:4  15:22   39:21   48:22  49:14, 17, 19   52:18  57:3   60:7, 13, 18  83:21licensed   11:2   33:9,14   34:7   39:21  48:19, 19   60:11, 14,20   96:9licensee   60:23   61:1licensees   53:5

licenses   56:20  58:11licensing   59:16licensure   11:10  24:12lies   41:14, 15limit   64:14limitations   89:9limiting   64:21Lindsey   34:6line   22:12   57:13  85:15   89:3   94:1links   88:2liquid   89:16list   6:21   39:17, 17listen   68:15   91:11listens   90:18litigation   96:3little   7:14   26:9  33:1   80:23   92:5live   38:21lives   81:17   87:23  93:21local   8:7   20:23locally   24:5LOCATION   1:18  13:4   25:11   27:1  35:11, 14lock   38:3lockable   45:7locks   38:2long   51:3   69:14longer   93:16long-term   24:5look   8:13   42:16  43:1   57:4   66:16  71:16   76:6, 9  82:13   83:2   84:22looked   47:1   71:13looking   18:4   24:18  35:13   37:9, 16  40:20   43:5, 8, 9  44:19   45:20   56:16  72:12lose   36:6   40:7  91:12lot   24:6   28:8  42:21   43:3   73:14  79:2   81:19   83:12,12   87:9   89:13, 15 

 91:20   94:7, 11  95:1lots   44:18, 18Louise   3:11   6:5  93:1Louisiana   33:21  48:22   49:4, 7, 10,13luck   93:2lucky   51:10Luther   84:5

< M >machine   21:14Maguire   3:15   6:13,13mail   7:7   9:23  11:6   73:19maintain   44:8  66:21majority   65:16making   28:22manager   87:6mandate   84:14mandatory   63:9  66:23manufacturing  82:22March   14:18Mark   2:14   6:15Martin   2:5   4:10  7:1   8:15   10:3, 16  11:8   12:3, 11, 16,21   13:2, 15, 20  15:17, 23   16:5  17:17   20:9, 14, 17  21:4   22:1, 20   25:1,5, 9   26:22   27:4  28:2   29:7   31:8  32:8, 20   36:13, 16,19, 22   37:14, 20  38:13, 16, 23   39:3,6, 10   52:2   53:15  54:4, 11   55:19  60:2   61:12, 15  62:15   63:4   65:9,14, 18   66:2, 5, 11  67:19   68:10, 14  72:2, 16, 19   73:2  77:14   79:5   94:11,

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23   95:17   96:18  97:2, 18, 22   98:7,11, 19   99:1, 7, 11,14, 17Massachusetts  93:17materials   80:3, 12,17   88:1, 3   90:1Matt   75:19, 22matter   67:19   79:17matters   96:2, 12, 13Matthew   3:7   5:20  75:7McConaghy   2:4  4:1, 9, 14   6:19  22:15, 21   23:7, 11  28:13, 17   29:21  31:5, 14, 20   32:11,17   40:1   47:16, 22  48:3, 11   49:22  50:11, 15, 19   51:16,20   52:1, 6, 10   53:9,14, 19, 21   54:3, 10,15   55:18, 23   58:3  65:3   66:8   73:22  74:12, 18   75:3  76:16, 21   77:12  78:7   79:1, 7   86:4  88:7   92:4   95:9, 11,14, 20   96:15, 17, 20,22   97:1, 3, 5, 12, 21  98:10, 22   99:10, 16,20McEniry   2:20   5:1,1   79:10   80:8, 11,15   81:1, 13   82:20  84:6, 11, 21   85:19  87:2   89:22   91:13  92:15, 23   95:5, 10McWhorter   5:7mean   15:9, 20  18:8, 22   24:20  28:13   40:4, 23  41:3, 4, 5, 6   44:2  45:21   47:10   49:9,19   58:13   63:2  65:5   66:4   70:2  83:6   84:16   92:10  93:7

means   15:23  19:16   60:15  100:10Medicaid   24:6, 9Medical   5:14  32:18   33:8, 16, 17  34:13   35:15   36:5  39:13, 18   67:4, 16  82:11medication   8:10  21:13   28:1   55:4  89:16   90:2   91:6, 7medications   26:2  79:16   81:4, 19  83:15   86:13   89:3  94:19medicine   34:22  41:16   64:17   90:17meet   56:9MEETING   1:8  4:2   53:2, 3   59:22  61:3, 7, 12   66:13  69:3, 7   71:19, 21  74:6   76:15   79:13  81:10   82:7, 9  97:13, 14meets   53:5   63:18Member   2:7, 8  82:3MEMBERS   2:3  59:20   79:10   81:8  92:17meningitis   93:18Mental   6:12mention   53:1mentioned   56:20  71:19   88:7mentions   75:14mess   18:6met   14:18   53:2  62:5   69:14methadone   58:14method   38:9metro   55:12middle   37:4   38:6million   59:14   60:1,10, 16   88:21   89:1Mims   24:2mind   18:5

mindset   67:9mine   56:5Minimum   30:4, 5minor   39:7minute   85:22minutes   53:22  54:1, 8   56:1, 2missed   56:7missing   8:21   50:16mistakes   28:22Mitzi   8:19mode   26:13   36:23  37:1   88:14Monday   7:23   8:4  12:12, 14, 22   61:4money   51:5, 10  63:15   89:20monitoring   43:19Montgomery   61:4,10   84:7   89:7month   50:23   53:3,4   71:22   77:18  78:4monthly   23:21morning   6:22, 23  7:1   26:18   28:5  32:20, 23   61:4mother   52:12motion   4:5, 6  49:23   50:4   51:21  53:10, 11, 23   54:7  55:15   95:16, 18, 20  96:15MOU   72:2, 6Mountain   7:18, 22  10:4   12:4   17:4, 7move   34:8   79:7  85:1   97:18   98:7,19   99:7, 14moving   21:8   33:22  56:12   71:18multiple   71:4Muscato   3:7   5:20,20   75:7, 23Mutual   66:9

< N >Naloxone   75:13name   16:15, 18  75:11

Nashville   35:9  55:9National   55:9nationally   30:19, 21nature   81:19NDC   82:19need   10:10   11:10,19, 22   12:1   23:14  28:23   31:14, 20  39:10   43:7   46:23  49:17   51:18   57:3,6   58:5   63:3   74:20  76:7, 19   80:17  81:15, 15   95:15needs   89:12   93:10negative   50:6neither   100:14nervous   59:9never   42:9   67:7new   22:5   57:16,17   59:4   72:10, 15  78:13   79:8, 8, 11  95:11nine   29:9   55:1  61:4nonaddictive   88:18noncontrolled   46:11nonsterile   54:23normal   8:11   29:19Normally   90:17North   59:7   64:13notice   33:23   79:19  80:20   81:8   83:3  91:16, 17notifying   74:9number   6:20   7:7,13   14:4   23:19, 21  26:5   60:6, 11, 12  74:1   82:4, 19   90:7  94:15   97:15   98:3,15   99:4numbers   23:5, 14,18   28:14   31:2, 13,15, 22   32:9Nurses   24:16  26:12Nursing   60:14, 15,23   77:17

< O >

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Oaks   7:20   8:2  10:3   12:16   14:4  15:9, 10   16:20  20:16obtained   71:20obviously   14:22  23:16   26:14   30:22occurring   91:14, 15o'clock   61:4offending   92:14offensive   92:8office   18:18   20:8  21:2, 2   41:20   45:1,7   54:19   57:2   59:4,5, 8, 11, 13   62:5  69:12officer   20:23   98:18off-site   35:3, 6, 10,14   40:19Oh   11:23   17:4  28:16   30:20   75:6  80:11Okay   6:19   9:10,19   10:20   12:11, 16  13:7, 20   14:10  21:21   28:16   31:10  32:17   33:7   36:18  38:15   53:21   69:3  75:18   77:4   79:1, 7  95:20Old   77:12Omnicare   5:17Omnicell   6:13on-call   39:17once   59:1one-million-dollar  64:22one-third   60:16ongoing   92:3on-site   8:7, 11  12:11   26:16, 20  42:5open   8:2, 3   20:7  26:17   29:16   34:10  36:10   42:3   94:4operate   18:10operating   12:21operation   20:10operations   7:9

opinion   47:22  93:12opioid   87:20   88:11opioids   87:22  88:19opportunity   87:14Opposed   53:19opt   62:14, 18   66:22option   38:19, 20  81:20, 21   91:20  92:19Orange   55:10order   4:3   7:7   8:9  9:23   11:7   13:23  21:12   22:4   24:7, 9  28:6   33:15   34:19  35:19, 19, 20   36:8  37:12, 13   38:7  40:19   41:10   42:1  43:14   62:13   64:7ordering   8:10orders   7:5   21:7,19   22:22, 23   23:17,19   24:15, 17   25:10,14, 15, 19, 22   26:11  27:20   28:20   32:14  34:17, 17   35:6  36:23   37:5, 11, 16,19   38:18, 19, 21  39:4, 7, 11   48:1organization   63:17organizations   77:7ought   66:16outcomes   94:20outcry   90:22outside   19:15  21:23   25:3, 11  29:19   30:2   41:17  82:1overall   83:22overdose   75:11overridden   28:4owned   7:17   14:15  16:4   17:6, 8ownership   16:6owns   27:11, 12

< P >p.m   8:1, 4   12:22 

 97:10   99:23page   22:8paid   63:14pain   88:10paper   24:19paralegals   59:12parent   90:1parents   91:6Part   24:13   41:22  63:12, 15   64:6  66:6   77:15   78:9  80:10   91:22participating   67:10parties   100:15part-time   34:9  38:7   42:4passed   63:9   75:8  76:2   85:4   88:23patient   18:2   34:21  37:8   38:4   41:13  45:11, 12   47:3  69:11, 16   83:16  90:7   91:23   94:21Patients   5:1   24:7  42:2   47:6   48:1  81:4, 5, 21   83:12  85:3   86:7   88:10,13, 14   91:12, 19  93:10pay   51:11   60:1, 19  65:13   82:18, 21  86:13payer   88:20payers   87:8paying   60:22, 23  82:16   90:18PCCA   72:16PDMP   55:5peak   38:7pediatrics   86:14, 17pending   96:3, 12, 13people   32:13  43:13   52:20, 22  60:7, 11, 15   65:18  68:7   74:21   88:21  89:1, 13   90:20  91:3percent   34:16  38:17   81:17perfectly   17:21

perform   13:23  25:2performing   22:4  39:7period   38:9   78:11,11, 16permission   7:4  30:17permit   7:7   9:23  10:21, 22, 23   11:6,7   12:6, 6, 18   13:15,17, 18, 20   18:16permitholders   96:1permits   27:17permitted   13:22person   42:5   43:9  69:13personally   40:8  46:3   86:20   92:7,20personnel   32:12perspective   24:21Ph.D   2:12Pharmacies   5:21  19:16   27:12   49:11  55:11   74:9   75:15  88:7, 13pharmacist   10:13  13:11   19:11   21:12  26:15, 17, 20   28:5  33:15, 19   35:3, 14,19   38:2   39:1, 6, 12  40:10, 22   41:2  52:13, 14, 16   69:18  70:7   71:3   74:15  92:11   98:4pharmacists   23:8  29:4   30:1, 5   33:10  36:3   37:15, 23  66:9   69:6   75:15  77:10   83:20pharmacist's   34:18PHARMACY   1:2,18   4:3, 22   5:6, 8,10, 12, 14   6:2, 4, 6,16, 18, 21   7:6, 11  8:3, 8, 11   9:13, 22  11:2   12:6, 7, 10, 12,19   13:8, 13, 13, 16  14:8   16:9, 13, 23 

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Business Meeting 111

Freedom Court Reporting, Inc 877-373-3660

 19:8, 22   20:1   22:3,18, 22   24:1, 2, 8, 10  25:14   26:8   27:11,22   29:15   34:23  40:15, 19   41:4, 7,12, 17   44:4   49:8  52:18   72:17   73:11,12   85:2   86:16  87:6   92:10, 12  97:17   98:16PharMedCo   5:19phone   14:13physical   46:6  64:18Physician   24:17  25:19, 22   34:17  35:17   37:11   39:16,17   41:10   71:4, 5  92:1Physicians   5:2  26:2   35:6, 16  38:18picture   40:7piece   7:11pieces   24:19   47:14piling   87:2pill   90:4pills   89:15place   13:5   38:4  47:23   48:16   62:3  79:17placeholder   66:18plan   68:17   78:2  81:3   94:13   98:5,17planning   8:18  49:2, 3plans   76:1   81:7  94:15played   93:4players   86:23playing   43:20please   54:21   74:8pleased   60:17Plus   62:22   65:7point   28:21   44:18  46:13   48:5   57:5  63:4   65:8   66:13  70:9, 15   87:15 

 95:1pointed   87:16, 17points   35:5   68:16  73:3policy   7:8, 10   9:3  10:9   33:2   36:1  66:9portion   60:9position   34:1, 9, 11,19   37:3   38:6   40:6  42:4   47:5   53:7  82:5, 6   89:6, 11positions   89:6possible   34:11  80:21post   78:14posted   89:23potential   59:5  81:22   94:20   96:13potentially   22:3  28:22   82:12PowerPoint   7:3practice   40:15  41:16, 16   64:15, 15  65:19   96:10practicing   40:14  49:8, 12precedence   22:16prescription   24:18  25:16   26:6   69:11,15, 17, 22, 23   70:11,14   75:9prescriptions   24:19  25:16, 18   44:1  69:8   71:5, 6   73:13  75:1   87:23PRESENT   2:10  4:4   79:14   93:19presentation   7:3  50:12   87:17, 18presentations   6:20  50:16presented   4:7   78:2,3   80:13   82:2presently   52:19President   2:4, 5  79:10   88:6   95:18pressure   87:11pretend   48:18

pretty   15:18   42:21  51:9   58:6   67:15  76:6   86:20   87:4  92:14   95:4previous   52:22previously   43:10,11   61:12pricing   55:5Prime   87:6private   84:14   85:6,18privately   14:15  16:4privileges   24:16probably   22:9  28:3   67:23   68:18  86:22   91:11   95:4problem   18:13  19:19   28:3   88:15problems   64:2procedure   7:8, 10  10:9procedures   9:4proceeding   76:4process   4:15   7:5  22:22   27:20   28:6  32:1   35:22   36:9  39:1   43:6, 14   49:6  67:20   78:9   79:22  80:19processed   37:5  70:14processes   38:4processing   8:9  10:14   13:5, 23  21:7   22:4   23:4, 8  25:2, 10   27:2, 6  29:18   30:3   31:3  32:13   36:23   37:18product   21:8   31:21products   15:19  94:14profession   64:14  65:19professional   45:22  47:23   53:22professionals   46:8  95:23profile   26:13

project   32:3proper   94:19proposal   35:21  60:17proposals   61:6proposed   59:4, 11,15, 16   60:9, 18  66:18   77:23proposing   45:4  73:10protective   68:7protects   75:16protocols   39:13proven   88:15provide   7:12   8:8,19   16:13   19:20  26:2   29:1   33:15  35:10   36:7, 8   37:7  74:1   80:17provided   35:7  80:2, 12provider   83:3providers   37:11providing   42:7  49:10provision   81:8prudent   58:9  93:11public   44:8   59:18  72:2   81:22   82:5, 6  84:1   85:9, 13  87:19   88:5, 16  89:4, 6, 6   93:14published   56:23  72:9, 14Publix   5:22pulled   69:1pulling   41:23   56:3purpose   63:7  95:22purposes   24:1  25:13purview   84:23push   28:21   88:14  94:16pushing   88:13put   26:4, 5   41:10  42:1   47:5   58:10  60:12   62:1   69:15 

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Business Meeting 112

Freedom Court Reporting, Inc 877-373-3660

 71:11   72:6   73:23  74:10   76:14putting   62:20   76:1  83:11Pyxis   21:14   23:16,17   35:1

< Q >qualifications   95:23quality   39:3quantity   25:23  26:4   28:19question   10:2  40:11   41:8, 14  42:11, 22   43:5, 14  58:18   78:8   82:1questions   10:17, 18  36:11, 14, 17   43:13  51:8, 12   78:5  100:9queue   26:16   37:12,13, 16, 22quickly   58:6quit   82:16quite   14:19   17:15  31:16quorum   4:4

< R >ran   19:15rapport   36:5rarely   65:1ratio   30:7, 19reach   18:1   93:6reaction   67:6read   75:16   90:11  96:7   97:14reader   53:22reading   40:17   93:8ready   11:15   67:16real   21:5   61:14  62:4   88:15, 16  90:6, 6really   23:2   36:6  39:7   41:9   63:2  73:8   89:3, 19  90:19   92:8reason   44:3   93:16  94:6

reasons   96:11recall   91:17received   55:1, 3recess   97:8recognize   15:7recommendation  97:19   98:8, 20  99:8recommended   24:3  97:16Record   23:6   34:14,15   35:15   37:10  69:23   80:4   85:23  96:7recourse   74:20redo   58:16refer   99:5reference   31:2refills   24:16regarding   90:8Regional   5:14, 16  32:18   33:8, 16, 17register   16:11registered   9:17  13:12registrants   96:1registration   24:3regularly   26:6regulating   65:15regulations   25:23  39:14   48:15regulatory   48:5  60:3, 4   66:15, 21  84:22   85:10, 17rehire   34:10reimbursement  87:5relatively   23:20release   21:13   27:23releases   34:22remain   34:1remember   56:6  68:16   72:21   75:11remote   7:10   8:8  10:1, 14   13:4, 23  23:3   25:2   26:11  27:1, 6   29:18   30:3remotely   7:5remote-order   40:20

repackager   56:21repeat   38:14replace   36:2   56:17replacing   41:23report   23:21  50:21   51:6, 15, 17,19, 22   52:7   53:8,10, 12   54:16, 21  55:16   56:1, 3   75:4  76:20reported   53:4   89:1REPORTER   1:23  100:7reporting   94:14represents   100:12request   33:2, 3, 4,14, 19   47:8   79:13,17   89:5requested   19:4  28:10requesting   7:16  8:6require   27:17  28:11   48:14required   23:22  34:20requirements   57:19  83:4requiring   23:4research   92:5   93:8resident   28:1residential   24:6resolution   18:1  82:5   96:13resolved   22:7respected   92:17respond   80:2response   50:18  51:13   53:20   95:13result   74:6   100:17retail   9:12, 20, 20,22   10:2, 13, 23  11:2, 5   13:12, 17,19, 20, 21   14:15  15:11, 14, 22   20:11,13, 14   22:3, 16, 22  24:8   25:16   26:6, 8  27:22returning   53:5

review   22:23  33:15   34:19   37:8,9   39:3reviewed   26:16, 19reviewing   43:6revised   72:10rewritten   66:19Richard   2:17Richmond   21:2  56:12Rick   3:9   6:1rid   58:20ridiculous   69:13Right   9:15   11:11,16, 17, 17   12:2  14:16, 17   18:4, 11  19:23   20:9   23:10  28:7   31:19   33:7  36:21   37:14, 20  40:9, 16   41:13, 13  43:2   44:5, 13  46:10   49:21   50:7,19, 22   59:3, 21  60:5   61:16, 17  63:19   64:8   65:5,17   69:2, 20   70:19  71:2   73:1   74:17  75:14, 22   77:1  79:23   84:1   87:22rights   85:3risk   83:12   93:22risks   84:15Ritch's   6:3Roads   13:10   26:3Ronda   2:23   5:7room   89:13roots   90:14   91:23roughly   8:5route   83:4routine   37:18RPR   1:23   100:6,21rubs   22:2rule   40:18, 20  57:14, 20, 21   58:4  59:15   72:21   76:7  77:15rules   39:14   40:17  48:15   58:1   59:1  75:20

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Business Meeting 113

Freedom Court Reporting, Inc 877-373-3660

run   19:17, 19, 19  81:14running   43:23rural   22:17RX   5:2, 4

< S >safely   47:4safety   34:21   93:17  94:3Sapone   3:1   5:9, 9  6:23   7:2   8:19   9:7,10, 13, 16, 19   10:8,20   11:1, 5, 9, 13, 17,20, 23   12:8, 14, 20  13:1, 7, 19   14:6, 9,11, 17   15:5   16:7,17, 20, 23   17:4, 7,10, 13, 19   18:8, 12,21   19:1, 6, 10, 18  20:1, 5, 12, 15, 22  21:9, 20, 22   22:10,13   23:6, 10, 15  24:22   25:4, 7, 12  27:3, 7, 10, 16   28:7,16   29:3, 6, 9, 12, 15,19, 23   30:4, 9, 14,20   31:6, 10, 19  32:1, 4, 7, 15saw   71:8   82:9saying   45:14  68:16   73:16says   14:21, 21  40:21   41:5   65:23  73:1   74:6say-so   63:12scale   23:2   60:18School   5:8scope   8:10   43:3  64:16   68:3, 4Scott   2:16   6:17  61:19se   7:3Seattle   54:19Second   4:8   7:19  11:6   22:6   51:23  53:13   54:2, 9  55:17   69:21   96:16,17   97:20   98:9, 21 

 99:9, 15Secretary   2:12secretary's   55:23  76:20secure   23:17   35:4,7   41:11   45:11, 13security   59:19see   25:15, 15, 18  31:20   35:17, 19  37:3   38:13   41:20,21   72:12   76:7  86:18   92:6   93:5  94:1Seeing   4:3   35:18  83:23   84:1seek   82:7, 8seeking   13:23seen   41:19   72:13  88:18sees   79:19   85:13  95:7segment   90:23  91:2sell   84:18, 19send   32:9   62:7  64:22   65:4   68:20  69:11   74:5   76:11  77:6sending   76:17Senior   6:1sense   20:3   41:7sent   33:5   98:5, 17separate   45:1, 7  56:21   65:10   83:9September   81:6serve   47:6   53:7  89:4server   23:18service   7:12, 13  8:8   13:9   16:13  19:20   24:4   35:10serviced   27:5services   19:8   37:7  49:10   84:15serving   26:23session   54:19  62:12   68:12   75:6  95:15, 19, 22   96:4,8, 12   97:6, 9, 13

set   9:20   11:1  12:8, 9, 17   15:8, 10  18:9   24:2, 8   26:8setting   24:14settings   86:17setup   19:5Sharon   3:12   6:7SHELBY   100:4she'll   48:22   49:1,1, 3, 12, 13Sheri   1:23   100:6,20, 21Shield   79:14   81:2Shirley   32:9   56:9short   8:22   9:1  33:1   63:13showing   28:17  94:8signed   53:6significant   15:18  93:22similar   24:12  28:11, 12   59:9  76:2simple   87:13, 13sir   12:15   20:2  39:5   75:5sit   93:19site   12:20   13:6, 16  19:2   23:19, 23  25:1   26:19, 21  27:5   41:19   48:7sites   7:16   25:10,19   26:1, 3, 23  28:12sitting   35:11situation   18:20  28:11   34:14   35:4,20   36:2   47:2, 4situations   36:8six   20:6skilled   77:17sliding   60:18slippery   71:8slope   71:8slow   93:4small   22:17   23:1, 2smart   84:9snowball   44:16

Solutions   5:3, 10  6:21   14:8   16:9  17:1   27:11somebody   41:6  47:3   74:19someone's   49:8son   89:13soon   26:17, 20  34:11   42:21Sorrell   3:10   6:3, 3sorry   16:17   17:4  20:4   21:4   80:6, 8,11sound   14:16, 17  40:4, 5sounds   40:5speak   86:5   87:12  91:15speaking   87:18  92:7special   30:16  47:21   58:8   62:12  68:12   89:12   93:9specific   15:13  21:10   57:19specifically   8:17  35:5   40:19spoke   18:6   82:3spoken   19:10spreadsheet   31:8spring   68:18staff   28:20, 23  29:2, 5, 6   33:19  36:5   39:13, 18  42:3   98:16staffing   30:3stampede   64:19stand   86:19standard   31:8standpoint   27:2  47:1   77:22   93:21start   61:21   64:21  77:13   78:21   85:8  96:4started   36:1   78:9starting   57:4   78:13starts   64:12stat   37:16STATE   1:2, 18  4:2   6:15, 18   13:3,

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22   14:1   15:13, 21  21:16   24:12   27:15  28:1   30:23   49:19  65:8, 19, 23, 23  66:7   73:11, 11, 13,14   77:7   82:11  87:22   88:15, 16, 21,22   89:2   92:2   94:9  96:10   100:3stated   80:3, 7  81:10statement   82:6statements   76:17  100:10states   27:16   28:9  76:1, 2State's   65:9stating   93:15status   33:11   38:7  80:22   81:1, 9statute   85:17stay   62:4stenotype   100:9step   21:17Stephens   3:9   6:1, 1stepping   41:17sterile   55:1sticker   70:10stipulation   30:12stop   85:22story   89:23straight   11:12  30:14Strange   84:5Street   1:19strict   87:4structure   35:8student   5:12stuff   22:7   41:14  58:15subject   75:19submit   32:7   90:11submitted   80:18  88:3   90:7   97:19  98:8, 20   99:8sued   75:19suffered   18:2suggested   82:14  95:14

suggestions   82:4Supermarket   5:23supervising   41:1supervision   62:20supervisor   21:1  69:4supplement   80:3, 12supposed   48:8Supreme   59:6sure   11:12, 14  17:10   33:5   40:9  42:18   43:21   44:7,10   46:14   47:12, 15,15   48:7, 10   49:19  59:17   62:2   64:23  65:22   67:15   68:13  71:23   75:21   76:7,23   77:14   79:22  80:19   95:2surgery   52:15Susan   2:12   32:8  55:23   65:6   77:6Susan's   76:17suspect   86:7swallow   89:15switch   20:16System   4:20   34:18  38:16   45:2, 8  71:12, 16systemic   88:18Systems   35:8

< T >table   89:7tack   60:12take   12:3   13:5  42:2   50:9   57:9  60:10   79:21   82:4  85:12   87:14   88:11  92:13, 19taken   76:2   91:22  97:8   100:8takes   69:16talk   67:12   74:21  89:8   93:20talked   21:11   57:16  58:14   67:5   68:17  77:8, 18   92:22  95:1

talking   15:2   63:5talks   64:1tally   23:18tasked   48:6tech   30:7   52:16technical   78:8technicians   13:12  29:11   30:23   33:11technology   34:12  41:15   42:14   43:7,10, 12   46:14   47:5,17techs   30:6telephone   7:13   8:8tell   4:17   8:21  13:5   25:5   31:21  52:12   56:7   57:11  61:9   75:22   84:17telling   20:18   74:2template   32:9ten   73:2Tennessee   87:21testimonials   90:8Thank   10:17  32:15, 21, 22   38:15  50:6, 8, 11, 13, 14  51:16   56:4   72:19  95:9, 10thanks   53:6theory   49:16Therapeutics   6:8  87:7therapy   64:18  88:14thereto   100:10thick   90:10thing   14:21   15:13  22:6   23:2, 12  28:10   58:10   69:21  75:2, 6   91:7things   25:21   27:18,18   37:6   40:23  57:23   82:14   85:8think   8:12   9:5, 6,22   14:12   18:12  20:15   22:1   31:14  32:23   36:13   38:14  42:13   44:22   45:3  46:13, 22   47:11  48:13   51:3, 4, 8 

 53:3, 4   56:6   61:16  63:2, 14   64:3, 5  66:1, 3, 5, 12   67:8  68:10   71:19, 22  73:7, 22   74:4, 7, 10  77:2   80:1   83:8, 9  84:16, 21   85:21  86:11   87:9   89:19  92:6   93:3, 11  94:11, 23   95:5thinking   47:19  66:12   67:3third   71:10Thirty   27:3, 4thought   19:14  57:16   60:5   93:7  94:10thoughts   84:12threat   81:22   84:2  85:13   88:16three   21:1   30:9,11, 13, 15, 21   59:12  65:4three-fold   7:13Thursday   8:4  12:22Tim   2:5   22:15  65:7   77:12   97:1time   12:4   22:11  23:20   32:16   33:1  37:22   38:17   48:4  54:18   57:15, 17  58:16   63:18   64:18  68:5   69:17   73:21  82:2   84:13   91:20  96:6times   30:5   36:7  38:7   81:20   83:12today   33:13   48:17today's   34:12Todd   2:15   4:16,21   54:20, 21told   18:14, 18  59:23   73:23   74:14tolerate   83:17tomorrow   54:20top   38:1   87:20, 21  94:1total   8:1   31:3 

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 91:2   92:13touch   19:12traditional   86:5, 16  92:8trained   69:9training   54:18  55:8, 10transcribed   100:10transcript   100:13transcription  100:11Transdermal   6:8Treasurer   2:6  51:10Treasurer's   50:21  51:14, 22treated   24:17treating   49:18treatment   52:16  81:20true   48:2   86:18  100:12try   36:1   42:17  78:4   90:5trying   48:7   52:16  64:14   76:23   84:16  85:21   93:8tube   90:5Turenne   5:18turned   33:22   70:6turns   60:21Twelve   29:12two   7:16   9:21  10:16   13:2   14:1  15:16   22:1, 2, 9  30:5, 23   37:6   56:1,2   59:12   62:1   71:9  88:21   89:1   95:8two-fold   37:21two-week   38:9Tylenol   43:14type   26:12   36:23  37:1   86:5, 16   91:7  92:9typed   26:15types   10:12   58:11

< U >Uh-huh   68:9unable   33:23

understand   10:10  16:8   43:4   66:17  70:18   82:23understanding  15:6   62:16   64:19  74:7   89:9uninformed   95:4update   72:2   80:23uphold   60:8upholding   47:13use   23:16, 16  30:11   35:3   37:3  59:1   75:10   87:20usual   4:15usually   64:17utilization   37:9utilize   47:3

< V >vacation   54:18Vanderver   3:13  6:9, 9various   84:7vehicles   51:5verification   39:8verify   22:23   34:20,22   35:20   41:12  43:15   45:8verifying   37:17  43:18, 19   44:1version   72:5viable   88:17Vice   2:5View   7:18, 22   10:4  12:4   17:5, 7   48:5Village   1:19violates   85:1, 16violating   65:1Virginia   7:6, 6  9:14, 19, 20   11:1  13:10, 13, 17, 22  17:12, 14, 14, 22  18:17, 17   20:10, 11,18, 21, 22   21:3, 12  23:8, 23   24:5, 8, 9,10, 11   25:1, 20  26:19   27:1, 22  29:7, 8, 9, 15   30:8,22   56:12

voice   80:10void   42:5volume   32:1voluntary   62:14vote   78:19   96:19voted   78:12VPN   45:13VPNs   35:4, 7

< W >wait   31:12, 15Walgreens   5:21  25:17walls   41:17want   11:11   18:6  20:15   31:3, 12  32:21   36:6   40:2, 7  42:10, 17, 23   43:23  49:22   50:3, 4   53:9  56:5   58:12   59:1  61:21   62:3, 8  63:13   71:17   76:6,21   85:7   86:2, 3  89:18wanted   71:23   79:2wanting   46:19wants   10:14   20:10  34:1   42:20   49:20  75:19Ward   2:11   8:12  9:3   10:13, 21   11:3  15:1   16:15, 18, 22  17:2, 6, 8   29:13, 17  30:2   39:23   40:22  41:3   42:8, 15, 19  43:3   48:18   49:7,12, 16   50:5, 21  57:6, 12, 20   58:7,13   61:7, 20, 23  62:7, 10, 22   63:2  64:11   65:5, 7, 12,17, 22   66:3   68:4  72:9, 12, 23   73:16,19   75:3, 5, 14   76:5,11, 14   78:17   80:6,9, 14, 22   81:11  84:4, 9, 12   85:15,20   86:1   89:12  95:14   96:9warning   98:4, 16

way   15:18   17:21,23   18:9, 10   37:9  40:4   43:15   47:12  56:15   60:8, 21  75:16   80:21   84:17  95:7Wayne   3:3   5:13ways   92:15Wednesday   1:10  8:4   12:22week   14:13   42:19  62:6   66:13weekends   26:14weekly   23:21Welcome   17:18well   7:9   8:3   9:18  13:9, 14   17:16  20:12, 17   40:3  49:4, 13, 15   56:3  57:6   64:11   65:9,14   66:5   68:6   71:9  76:22   84:13   87:13  88:7, 9   90:3Wellness   51:17  52:6   53:12went   17:23   20:22,23   54:18We're   9:20   11:1, 2  14:22   19:4   20:6  22:2   24:14, 18  26:8   28:14   31:3  32:23   33:9, 13  40:14, 14   41:9, 18,22   42:2, 4, 6   43:5  46:18   47:13   56:16  57:10, 12   63:10  65:3   66:14   71:17  75:20, 23   77:15  78:13   83:23   84:1  85:6   86:9we've   13:21   22:8,14   23:4   34:14  44:3   47:7   59:23  63:11   68:17   71:11  78:10   86:5   93:12  96:17whatsoever   20:4wholesale   56:20, 21widespread   48:12

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willing   73:23   95:6wise   89:20woman   56:9wondering   10:11word   79:23wording   78:2work   31:10   33:21  37:2   38:7   39:13  53:6   73:10, 15  82:10   90:10work-balancing  36:23worked   60:20   61:3working   22:14  24:15   29:21, 23  34:2   38:12   46:8  58:17   84:6   87:3works   37:10world   17:18worry   24:15wow   56:2write   69:10   75:9writing   8:13, 17  48:1, 4   57:23   74:1,5, 11, 15written   59:18   71:5  78:12, 18   80:2, 12wrong   42:23

< Y >yada   56:22, 22, 22y'all   4:15   21:18  53:9   76:11   77:7  79:2   86:2Yeah   9:5, 8, 8  11:13, 23, 23   14:18  17:6, 19   19:6, 10  22:10, 20   23:6, 15,15   24:22   27:12, 13  28:7   30:20   31:14  32:3, 6, 8   33:6  36:15   39:12, 22  41:3   45:16   46:1, 5  48:13   49:15   50:5,7   51:7, 20   57:8  58:2, 13, 15   61:22  62:10   63:1, 22  65:5, 12   66:2, 8  67:13, 18   68:4, 5,22   69:1   75:6, 7 

 76:9, 13, 13   78:17,23   92:4   95:20  96:18year   5:11   34:16  44:22   51:1, 10, 11  52:22   88:1years   34:5   87:5  92:9, 9year's   71:21Yeatman   2:8   4:8,13   9:1   15:3   17:3  30:7, 12, 18   39:22  40:3   43:17, 22  44:6, 11, 14   45:10,14, 17   46:1, 7, 11  47:10   48:13   50:1  51:23   52:4   53:11,17   54:2, 5, 9, 13  55:15, 22   68:2, 9  70:2, 15, 18   73:1, 5  76:19, 22   77:4  78:23   93:7   94:17  95:8   96:23   97:20  98:1, 9, 14, 21, 23  99:9, 12, 15, 18yesterday   28:9young   84:10

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2 ALABAMA STATE BOARD OF PHARMACY 3

4

5

6

7

8 BUSINESS MEETING 9

10 Wednesday, July 15, 201511

12 9:20 a.m.13

14

15

16

17

18 LOCATION: Alabama State Board of Pharmacy19 111 Village Street20 Hoover, Alabama 3524221

22

23 REPORTER: Sheri G. Connelly, RPR

Page 2 1 ATTENDEES 2

3 BOARD MEMBERS: 4 Dan McConaghy, President 5 Tim Martin, Vice President 6 Buddy Bunch, Treasurer 7 David Darby, Member 8 Donna Yeatman, Member 9

10 ALSO PRESENT:11 Jim Ward, Attorney12 Susan Alverson, Ph.D., Executive Secretary13 Cristal Anderson, Director of Compliance14 Mark Delk, Inspector15 Todd Brooks, Inspector16 Scott Daniel, Inspector17 Richard Lambruschi, Inspector18 Jim Easter19 Cara Leos20 Jay McEniry21 Angie Harris22 Chris Burgess23 Ronda Lacey

Page 3 1 Derek Sapone 2 Chris Evans 3 Wayne Cornutt 4 Daniel Baker 5 Julie Hunter 6 Jeff Freese 7 Matthew Muscato 8 Bart Bamberg 9 Rick Stephens10 Becky Sorrell11 Louise Jones12 Sharon Hester13 Eddie Vanderver14 Carter English15 Bill Maguire16 Al Barber17 Getose Altine18

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Page 4 1 MR. MCCONAGHY: I'm going to call the 2 July 15, 2015, Alabama meeting of the State 3 Board of Pharmacy to order. Seeing that we have 4 a quorum present, I would like to ask for a 5 motion to adopt the agenda. 6 MR. DARBY: I make a motion we adopt 7 the agenda as presented. 8 MS. YEATMAN: Second. 9 MR. MCCONAGHY: All in favor?10 DR. MARTIN: Aye.11 MR. BUNCH: Aye.12 MR. DARBY: Aye.13 MS. YEATMAN: Aye.14 MR. MCCONAGHY: Approved. Now under15 our usual process, would y'all begin with Jim16 Easter or Todd, whoever is most front there, and17 introduce yourself and tell us who you are and18 where you're from.19 MR. EASTER: Jim Easter, Baptist20 Health System.21 MR. BROOKS: Todd Brooks, Board of22 Pharmacy.23 MS. LEOS: Cara Leos, ALSHP.

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Page 5 1 MR. MCENIRY: Jay McEniry, Patients 2 and Physicians for RX Access. 3 MS. HARRIS: Angie Harris, Solutions 4 RX. 5 MR. BURGESS: Chris Burgess, Heritage 6 Pharmacy. 7 MS. LACEY: Ronda Lacey, McWhorter 8 School of Pharmacy. 9 MR. SAPONE: Derek Sapone,10 Institutional Pharmacy Solutions.11 MR. EVANS: Chris Evans, fourth year12 pharmacy student.13 MR. CORNUTT: Wayne Cornutt, director14 of pharmacy, Gadsden Regional Medical Center.15 MR. BAKER: Daniel Baker, assistant16 director, Gadsden Regional.17 MS. HUNTER: Julie Hunter, Omnicare.18 MR. FREESE: Jeff Freese, Turenne19 PharMedCo.20 MR. MUSCATO: Matthew Muscato,21 Walgreens Pharmacies.22 MR. BAMBERG: Bart Bamberg, Publix23 Supermarket.

Page 6 1 MR. STEPHENS: Rick Stephens, Senior 2 Care Pharmacy. 3 MS. SORRELL: Becky Sorrell, Ritch's 4 Pharmacy. 5 MS. JONES: Louise Jones, Alabama 6 Pharmacy Association. 7 MS. HESTER: Sharon Hester, 8 Transdermal Therapeutics. 9 MR. VANDERVER: Eddie Vanderver, CAPS,10 Incorporated.11 MR. ENGLISH: Carter English,12 Department of Mental Health.13 MR. MAGUIRE: Bill Maguire, Omnicell.14 MR. BARBER: Al Barber, AlixaRx.15 MR. DELK: Mark Delk, State Board of16 Pharmacy.17 MR. DANIEL: Scott Daniel, Alabama18 State Board of Pharmacy.19 MR. MCCONAGHY: Okay. The next item20 on the agenda is presentations and number one on21 my list is Institutional Pharmacy Solutions.22 Are they here? Good morning.23 MR. SAPONE: Good morning.

Page 7 1 DR. MARTIN: Good morning. 2 MR. SAPONE: I don't have a formal 3 presentation, per se, including PowerPoint but 4 I'm here formally to ask the permission of the 5 Board to process orders remotely from my 6 pharmacy in Virginia Beach, Virginia, license 7 number 113800 and 201931, the mail order permit. 8 I've included current policy and procedure for 9 the call center operations, as well as the10 policy and procedure for the remote data entry11 piece at the pharmacy.12 The service that I'm asking to provide13 is three-fold. Number one, a telephone service.14 Actually, let me back up a little bit. I15 apologize.16 The two sites that I'm requesting that17 we assist within the same -- are owned by the18 same company. The first one is Mountain View19 Hospital in Gadsden, Alabama, and the second one20 is the Laurel Oaks Behavioral Health Center in21 Dothan, Alabama.22 The Mountain View Hospital currently23 has hours of Monday through Friday 8:00 a.m. to

Page 8 1 4:00 p.m. for a total of 40 hours. The Laurel 2 Oaks Behavioral Health Center is currently open 3 11:00 -- well, the pharmacy is open 11:00 a.m. 4 to 8:00 p.m., Monday, Wednesday, Thursday, and 5 Friday for roughly 36 hours. 6 What I'm requesting to do is after 7 those on-site hours at the local hospital 8 pharmacy is to provide telephone service, remote 9 order entry processing, and also emergency10 medication ordering and delivery after the scope11 of the normal on-site pharmacy hours.12 MR. WARD: I think there should be13 something in writing so you can look at it and14 approve it.15 DR. MARTIN: So some correspondence.16 MR. DARBY: Can you get us something17 in writing, you know, what you're specifically18 planning to do? Can you get that for us?19 MR. SAPONE: Did Mitzi not provide20 that?21 MR. DARBY: Tell me if I'm missing it22 but all I've got is just a letter -- a short23 letter asking to appear -- have you got it?

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Page 9 1 MS. YEATMAN: No, it's just a short 2 letter. 3 MR. WARD: You have to have policy and 4 procedures. 5 MR. DARBY: Yeah. I think Dan has got 6 more than I think what we -- 7 MR. SAPONE: I have extra copies. 8 MR. DARBY: Yeah, yeah, if you'd give 9 me a copy of that.10 MR. SAPONE: Okay.11 DR. ALVERSON: Excuse me, are you an12 institutional license or a retail license?13 MR. SAPONE: In the actual pharmacy in14 Virginia --15 DR. ALVERSON: Right.16 MR. SAPONE: -- or the one that we17 have registered with Alabama?18 DR. ALVERSON: Well, both.19 MR. SAPONE: Okay. The Virginia is20 retail. We're set up as retail in Virginia.21 The two that I have with Alabama, one I believe22 is 113800 I think is a retail pharmacy and then23 the other one is the mail order permit.

Page 10 1 DR. ALVERSON: Can we do remote on 2 retail? I'm just asking the question. 3 DR. MARTIN: Both the Laurel Oaks 4 Behavioral Center and the Mountain View 5 Hospital, are they institutional? 6 DR. ALVERSON: That's what I just 7 asked. 8 MR. SAPONE: That's the -- this is the 9 policy and procedure for the call center.10 DR. ALVERSON: I understand the need.11 I'm just wondering about issues with license12 types.13 MR. WARD: He's a retail pharmacist14 wants to do remote processing with an15 institution. Is that --16 DR. MARTIN: I guess there are two17 questions. Thank you. I'll let you hand those18 out and then we'll have some other questions for19 you.20 MR. SAPONE: Okay, got you.21 MR. WARD: What kind of permit do they22 have? What kind of permit do you have? You23 have a retail permit, don't you?

Page 11 1 MR. SAPONE: In Virginia we're set 2 up -- we're licensed as a retail pharmacy. 3 MR. WARD: How about -- how about 4 here? 5 MR. SAPONE: I believe it's retail and 6 then there's a second permit issued for mail 7 order permit. 8 DR. MARTIN: So -- 9 MR. SAPONE: If there's additional10 licensure I need to acquire here --11 DR. ALVERSON: Right. I just want to12 be sure we get it all straight so when we get --13 MR. SAPONE: Yeah, I didn't -- I14 wasn't sure.15 DR. ALVERSON: -- ready to do this, we16 do it right.17 MR. SAPONE: Right, right.18 DR. ALVERSON: I'm not arguing you19 need it.20 MR. SAPONE: What's that?21 DR. ALVERSON: I'm not arguing that22 you need it.23 MR. SAPONE: Oh, yeah, yeah, I can

Page 12 1 elaborate more into the need for it but -- 2 DR. ALVERSON: Right. 3 DR. MARTIN: Let's just take it one at 4 a time and be clear. So the Mountain View 5 Hospital in Gadsden, is it a -- does it have a 6 permit -- does it have a pharmacy permit as an 7 institutional pharmacy? 8 MR. SAPONE: Yes, they are set up -- I 9 believe they are set up as an institutional10 pharmacy.11 DR. MARTIN: Okay. On-site in-house12 institutional pharmacy Monday through Friday13 8:00 to 4:00?14 MR. SAPONE: Monday through Friday,15 yes, sir.16 DR. MARTIN: Okay. Laurel Oaks17 Behavioral Center in Dothan is set up as an18 institutional -- as a permit -- as an19 institutional pharmacy --20 MR. SAPONE: Institutional on site.21 DR. MARTIN: -- operating 11:00 a.m.22 to 8:00 p.m. Monday, Wednesday, Thursday, and23 Friday?

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Page 13 1 MR. SAPONE: Correct. 2 DR. MARTIN: So you've got two 3 institutional facilities in the State of 4 Alabama. Now, the location where the remote 5 processing is going to take place, tell us about 6 that site. 7 MR. SAPONE: Okay. We are a 8 closed-door institutional pharmacy. We have 9 facilities that we actually service as well in10 the Hampton Roads area in Virginia, so the11 pharmacist is in direct contact with the12 technicians, so it's a registered retail13 pharmacy with the Virginia Board of Pharmacy and14 the DEA as well.15 DR. MARTIN: So the permit you have16 with the Alabama Board of Pharmacy for the site17 in Virginia Beach is a retail permit or an18 institutional permit?19 MR. SAPONE: I believe it's retail.20 DR. MARTIN: Retail permit, okay. So21 this -- that's the -- so we've got a retail22 permitted facility in the State of Virginia23 seeking to perform remote order processing for

Page 14 1 two institutional facilities in the State of 2 Alabama. 3 MS. ANDERSON: Now, what was the 4 license number for the Laurel Oaks facility 5 again? 6 MR. SAPONE: I have no idea. 7 MS. ANDERSON: Don't have it. Is it 8 also known as Institutional Pharmacy Solutions? 9 MR. SAPONE: It is, yes.10 MS. ANDERSON: Okay.11 MR. SAPONE: Yes.12 MS. ANDERSON: I think I actually got13 a phone call earlier this week and the DEA is14 going to make them go from institutional to15 retail because they're privately owned. Does16 that sound right? Have you heard that?17 MR. SAPONE: It does sound right, yes.18 Yeah, I met with the DEA in March and we had19 quite a discussion because there's a conflict20 between Alabama law and the DEA law and the DEA21 says we have to do one thing. Alabama says we22 have to do another but we're going to obviously23 comply.

Page 15 1 MR. WARD: No, I don't know what 2 you're talking about. 3 MS. YEATMAN: What's the conflict 4 between Alabama and the DEA? 5 MR. SAPONE: The conflict to the best 6 of my understanding is that the DEA does not 7 recognize institutional -- they said we have to 8 be either set up with the DEA as a hospital -- 9 when I say we, I mean the Laurel Oaks, that10 Laurel Oaks has to be set up as either a11 hospital with the DEA or retail. They don't --12 there is no institutional class with the DEA.13 That's a state specific thing here in Alabama,14 so they said we either have to change to retail15 with the DEA or hospital. Those are the only16 two choices.17 DR. MARTIN: That's going to have some18 pretty significant indications for the way you19 do business and label products.20 DR. ALVERSON: Wouldn't that mean21 every hospital in the State of Alabama would22 have to become a retail license?23 DR. MARTIN: It means anything that's

Page 16 1 an institutional facility other than a hospital 2 would have to, yes. 3 MS. ANDERSON: Anything that's 4 privately owned? 5 DR. MARTIN: I don't know what the 6 ownership has to do with it. It's confusing. 7 MR. SAPONE: And from what I 8 understand, the -- being that IPS, Institutional 9 Pharmacy Solutions, doesn't own the hospital,10 that's why they said, you know, we can't11 register as a hospital because we do not own the12 hospital. We contract to the hospital to13 provide a service to them. So the pharmacy is14 not --15 MR. WARD: What's the name of the16 hospital?17 MR. SAPONE: I'm sorry?18 MR. WARD: What's the name of the19 hospital?20 MR. SAPONE: Laurel Oaks Behavioral21 Health Center.22 MR. WARD: And the other one?23 MR. SAPONE: Institutional Pharmacy

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Page 17 1 Solutions. 2 MR. WARD: No, the other hospital. 3 MS. YEATMAN: The other hospital. 4 MR. SAPONE: Oh, I'm sorry, Mountain 5 View Hospital. 6 MR. WARD: Yeah, who is that owned by? 7 MR. SAPONE: Mountain View, I guess. 8 MR. WARD: It's not owned by a company 9 that has other hospitals?10 MR. SAPONE: I'm not sure.11 DR. ALVERSON: Can I ask was it DEA in12 Virginia or DEA in Alabama?13 MR. SAPONE: You can ask and it was14 DEA in Virginia and the agent in Virginia had15 quite a discussion with the agent in Alabama and16 they disagreed on the law as well.17 DR. MARTIN: Of course.18 DR. ALVERSON: Welcome to our world.19 MR. SAPONE: Yeah, so the DEA agent in20 Alabama, the field agent here, said that's21 perfectly fine the way you're doing it but the22 DEA agent in Virginia where we are said no,23 that's not the way. So they went back and forth

Page 18 1 within the DEA to reach a resolution and basic 2 patient care has suffered in the meantime so we 3 are just going to comply with what they're 4 looking at right -- this, so. 5 DR. ALVERSON: Would you mind if we 6 spoke to DEA in Alabama? I don't want to mess 7 anything up for you. 8 MR. SAPONE: No. I mean, DEA in 9 Alabama said the way that it's set up now is10 fine, you can operate that way.11 DR. ALVERSON: Right.12 MR. SAPONE: I think the biggest13 problem was we don't own the hospital. The DEA14 told us you are not -- you don't own the15 hospital, you are not a hospital, you cannot16 have a hospital permit, you know. So that's17 what the DEA in Virginia -- at the Virginia18 field office told us.19 MR. DANIEL: So you guys have the same20 situation at the hospital in Eufaula?21 MR. SAPONE: Not --22 MR. DANIEL: But I mean, you don't own23 the hospital.

Page 19 1 MR. SAPONE: We don't own the 2 hospital. I'm not familiar with that site 3 because we don't do any call for that -- you 4 know, we're not requested to do any -- 5 MR. DANIEL: It's the same setup. 6 MR. SAPONE: Yeah. 7 MR. DANIEL: They came in and took 8 over pharmacy services directly with the 9 hospital.10 MR. SAPONE: Yeah, I've spoken briefly11 with Alan, the pharmacist there, and I know -- I12 just don't keep in touch with that department13 too often, so.14 DR. ALVERSON: I thought there were15 more and more instances where outside groups ran16 pharmacies and maybe that means they don't --17 they run them but they don't own them.18 MR. SAPONE: Correct, and that's the19 problem that we run into is that we run them,20 provide a service, but we do not own the21 hospital.22 MR. DARBY: But you own the pharmacy;23 right?

Page 20 1 MR. SAPONE: We own the pharmacy, yes, 2 sir. 3 DR. ALVERSON: That makes no sense 4 whatsoever. I'm sorry. 5 MR. SAPONE: And I agree too and we -- 6 you know, we're in Alexandria with DEA for six 7 hours discussing this and they weren't very open 8 to what the Alabama field office said. 9 DR. MARTIN: All right. So DEA in10 Virginia wants your closed-door operation in11 Virginia Beach to be a retail --12 MR. SAPONE: Well, we already are13 retail.14 DR. MARTIN: You already are retail.15 MR. SAPONE: I think they want Laurel16 Oaks to switch over to --17 DR. MARTIN: Well, how -- so the DEA18 in Virginia is telling Alabama how it all19 begins.20 MR. DARBY: But the DEA in Alabama21 disagrees with the DEA in Virginia.22 MR. SAPONE: The DEA in Virginia went23 to -- the local field officer there went to her

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Page 21 1 supervisor in DC and the three of them -- the DC 2 office, you know, the Richmond office in 3 Virginia, and down here. 4 DR. MARTIN: What is the -- I'm sorry, 5 this is real fundamental and maybe I should know 6 this, but what does the DEA care if you're 7 processing orders? That doesn't have anything 8 to do with moving product. 9 MR. SAPONE: In their eyes, it does.10 Their law -- the DEA is very specific and we11 talked about that for a while too. If we -- if12 I as a pharmacist enter an order in Virginia and13 authorize the release of a medication from a14 Pyxis machine, that's considered dispensing. So15 if I am going to dispense a controlled drug in16 another state, that's where they are allowed to17 step in.18 MS. ANDERSON: Do y'all do discharge19 orders?20 MR. SAPONE: No.21 MS. ANDERSON: No, okay.22 MR. SAPONE: Those are all handled23 outside.

Page 22 1 DR. MARTIN: I think there are two -- 2 two rubs we're going to have to get over and one 3 is the issue, potentially, of a retail pharmacy 4 performing order processing for an institutional 5 facility. That's new to us. We might get 6 there, we might not. And then the second thing 7 is this DEA stuff has got to get resolved 8 somehow. We've got to all get on the same page 9 and that's probably the harder of the two.10 MR. SAPONE: Yeah.11 MR. BUNCH: Did they give you any time12 line on that?13 MR. SAPONE: This has been since 201314 that we've been working with them.15 MR. MCCONAGHY: Tim, we do have some16 precedence about the retail and that and just in17 small rural hospital instance where you've got18 one pharmacy and one hospital in the19 community.20 DR. MARTIN: Yeah.21 MR. MCCONAGHY: And we have allowed22 that -- that retail pharmacy to process orders23 or review or verify basically the orders from

Page 23 1 the -- from that small hospital but it's a 2 really small scale. And the other thing with 3 hospitals that have been doing the remote 4 processing, we've been requiring them to give us 5 numbers -- 6 MR. SAPONE: Record data, yeah. 7 MR. MCCONAGHY: -- that how many your 8 pharmacists in Virginia are processing 9 currently --10 MR. SAPONE: Right.11 MR. MCCONAGHY: -- and how many this12 is going to add to it and that kind of thing.13 So we would -- to be fair to everybody else that14 has gotten one, we would need those numbers.15 MR. SAPONE: Yeah, absolutely, yeah,16 and we use -- obviously use Pyxis and all the17 orders come in through Pyxis Connect, the secure18 server, so it's very easy to tally numbers --19 number of orders that come in for a certain site20 by time, so that would be a relatively easy21 number to report monthly, weekly, however it's22 required.23 Our site in Virginia is for all

Page 24 1 purposes an institutional pharmacy. When 2 Mr. Mims set up the pharmacy and did the 3 registration, it was recommended, you know, 4 basically facilities that we service are -- you 5 know, locally in Virginia are long-term 6 residential so we do bill Medicaid for a lot of 7 those patients. So in order to do that, we had 8 to set our Virginia pharmacy up as retail in 9 order to bill Virginia Medicaid for those. We10 are an institutional pharmacy in Virginia but11 Virginia doesn't have an institutional class of12 licensure similar to the State of Alabama.13 DR. ALVERSON: Part of my concern14 would be that in an institutional setting, we're15 working with orders and we don't have to worry16 about refills. Nurses have certain privileges.17 Physician orders are treated very differently18 than a prescription. We're not looking at19 prescriptions as pieces of paper with certain20 documentation. I mean, it changes the whole21 perspective of what goes on in that building.22 MR. SAPONE: Yeah.23 DR. ALVERSON: Everything changes.

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Page 25 1 DR. MARTIN: Does the site, Virginia 2 Beach, perform remote processing for other 3 facilities outside of Alabama? 4 MR. SAPONE: Yes. 5 DR. MARTIN: Tell us about those. Are 6 they -- are they hospitals? 7 MR. SAPONE: They're all hospitals, 8 yes. 9 DR. MARTIN: So you're already10 processing orders from hospitals at sites11 outside of Alabama in this location?12 MR. SAPONE: Correct. Basically we13 are for all intents and purposes an14 institutional pharmacy. The only orders that we15 see are hospital orders. We do not see any16 prescriptions like a retail prescription, you17 know, like you drop off at CVS or Walgreens.18 All of the prescriptions that we see are actual19 physician orders. I'll add that for our sites20 in Virginia, there were -- the DEA said there21 were some things that we had to add to those22 physician orders to become compliant with DEA23 laws and regulations like the quantity, you

Page 26 1 know, for sites that we, you know, actually 2 provide the medications for physicians at my 3 sites in the Hampton Roads area, they have to 4 put a quantity on there. The doctors have to 5 put their DEA number, all the laws that 6 regularly apply to a retail prescription, and 7 that's something the DEA said that we have to do 8 because we're set up as a retail pharmacy. 9 It's a little confusing but you know,10 it's -- but what I'm asking to do here is, you11 know, just remote data entry and all the orders12 that, you know, that we type to allow the nurses13 to, you know, go on a profile mode after hours14 and on the weekends are, you know, obviously15 typed by a pharmacist. They also leave them in16 the queue. They are reviewed by the on-site17 pharmacist as soon as they open up in the18 morning, so everything that, you know, we enter19 from our site in Virginia does get reviewed, you20 know, as soon as the on-site pharmacist is back21 on site.22 DR. MARTIN: How many others -- how23 many other institutional sites are you serving

Page 27 1 out of the Virginia Beach location from a remote 2 processing standpoint? 3 MR. SAPONE: Thirty -- about 30. 4 DR. MARTIN: Thirty other hospitals 5 being serviced out of that site already doing 6 remote processing? 7 MR. SAPONE: Correct. 8 DR. ALVERSON: Do you own any of 9 those?10 MR. SAPONE: No, Institutional11 Pharmacy Solutions owns -- we own all the --12 yeah, the company owns all the pharmacies,13 yeah.14 DR. ALVERSON: So you're changing this15 in every state?16 MR. SAPONE: Some of the states don't17 require it -- us to change our permits and18 things like that. One of the things that -- a19 decision that was made, you know, we won't20 process any controlled drug orders, you know,21 because the DEA said that you could not, you22 know, as a retail pharmacy in Virginia, you23 can't authorize the release of a controlled

Page 28 1 medication for a resident in another state. 2 DR. MARTIN: But that may not be a 3 problem because you're probably going to allow 4 those to be overridden in the facility and then 5 the pharmacist coming in in the morning is going 6 to process the order. 7 MR. SAPONE: Right, correct, yeah, 8 exactly. But yes, we are changing it in a lot 9 of the states. I was in Arkansas yesterday and10 requested the same thing because they do11 require -- it's a similar situation there with12 the sites being similar.13 MR. MCCONAGHY: I do know, I mean,14 we're going to have to have those numbers up15 front --16 MR. SAPONE: Oh, okay, absolutely.17 MR. MCCONAGHY: -- showing what you're18 doing now so that our issue in the past has been19 that if you were going to add a quantity of20 orders on to your current staff that was going21 to push them to the point where they could22 potentially be making mistakes and you didn't23 have enough staff in there, then you would need

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Page 29 1 to provide some explanation of why you add the 2 staff. 3 MR. SAPONE: Absolutely. 4 MR. DARBY: How many pharmacists do 5 you have on staff? 6 MR. SAPONE: On staff. 7 DR. MARTIN: At Virginia Beach. 8 MR. DARBY: At Virginia Beach. 9 MR. SAPONE: At Virginia, nine10 including myself.11 MR. DARBY: And how many technicians?12 MR. SAPONE: Twelve.13 MR. WARD: What hours will this be14 going on?15 MR. SAPONE: The pharmacy in Virginia16 is open 24 hours.17 MR. WARD: When will you be doing the18 remote processing for these folks?19 MR. SAPONE: Outside the normal20 hours.21 MR. MCCONAGHY: How many are working22 now?23 MR. SAPONE: How many are working --

Page 30 1 how many pharmacists? 2 MR. WARD: The outside hours doing the 3 remote processing, what's the staffing? 4 MR. SAPONE: Minimum -- currently 5 minimum two pharmacists at all times and four 6 techs. 7 MS. YEATMAN: What's the tech ratio in 8 Virginia? 9 MR. SAPONE: Three to one. They'll10 grant an exception of four to one but we don't11 have that. Three to one is what we use.12 MS. YEATMAN: Is there a stipulation13 on the three?14 MR. SAPONE: No, it's just a straight15 three to one, I believe, and then they'll allow16 four to one but you have to have special17 permission from the Board.18 MS. YEATMAN: So you don't have to19 have one nationally certified in your ratio?20 MR. SAPONE: Oh, yeah, they -- if you21 have three to one, one has to be nationally22 certified and obviously Virginia certifies their23 technicians, so the other two have to be state

Page 31 1 certified. 2 In reference to the numbers, do you 3 want the total that we're currently processing, 4 the after hours and then what -- 5 MR. MCCONAGHY: What you'd be adding. 6 MR. SAPONE: What we assume or could 7 guess that Alabama would add to that. 8 DR. MARTIN: The standard spreadsheet, 9 just fill in.10 MR. SAPONE: Okay. I'll work on11 getting that.12 MR. DARBY: Do you want to wait to get13 the numbers?14 MR. MCCONAGHY: Yeah, I think we need15 to wait and get the numbers and get some16 clarification because quite frankly, the DEA17 doesn't care what we do. They're going to make18 their decision independent of what ours is.19 MR. SAPONE: Right, absolutely.20 MR. MCCONAGHY: So we need to see what21 they're going to tell you the final product is22 and have those numbers in hand before we can23 approve it.

Page 32 1 MR. SAPONE: So the volume we process 2 now, what adding Alabama -- 3 MR. DARBY: What you project, yeah. 4 MR. SAPONE: What Alabama would add to 5 that. 6 MR. DARBY: Yeah. 7 MR. SAPONE: And just submit that? 8 DR. MARTIN: Yeah, Susan, can you ask 9 Shirley to send him the template those numbers10 go in?11 MR. MCCONAGHY: It will include your12 personnel too, you know, like if you've got --13 how many people are processing how many14 orders.15 MR. SAPONE: Absolutely. Thank you16 very much. Appreciate your time.17 MR. MCCONAGHY: Okay. Gadsden18 Regional Medical Center.19 MR. DARBY: Go ahead.20 DR. MARTIN: Good morning.21 MR. CORNUTT: Thank you. I just want22 to thank the Board for allowing us to bring this23 issue to you this morning. I think we're a

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Page 33 1 little short on time so do you have a copy of 2 the policy and the request? 3 MR. DARBY: Request. 4 MR. CORNUTT: Request letter that I 5 sent, just make sure you got it. 6 MR. DARBY: Yeah, we do. 7 MR. CORNUTT: Okay, all right. 8 Gadsden Regional Medical Center is a community 9 hospital in Gadsden, Alabama. We're licensed10 for 346 beds. We have 12 pharmacists and 1111 technicians, so that's the status of the12 hospital.13 What we're bringing for you today is a14 request that the Board allow an Alabama licensed15 pharmacist to provide at-home order entry review16 for Gadsden Regional Medical Center as a full17 employee of Gadsden Regional Medical Center.18 The background that brings us to this19 request is I have a current pharmacist on staff20 at Gadsden who her husband has been assigned21 with his work to Lake Charles, Louisiana, so22 they will be moving. She's already turned in23 her notice and she's unable to find a hospital

Page 34 1 position in that area and she wants to remain 2 working in the institutional hospital 3 environment. 4 So she's been -- she's been employed 5 with us for about five years and so our goal is 6 as a hospital to keep Lindsey Arrington, who is 7 licensed in Alabama already, on as an employee 8 of the hospital, to have her -- to move her into 9 a part-time position that we have available10 that's open and then rehire her full-time11 position as soon as possible.12 We feel that with today's technology13 in the hospital and the electronic medical14 record and the situation at Gadsden -- we've15 been on a full electronic health record for16 about a year now. Eighty-three percent of our17 physician orders are -- are electronic orders18 that come into the system. The pharmacist's19 position at that is to review the order to20 verify it, to do all the checks that's required21 by the Board and for patient safety and then to22 verify those which releases the medicine either23 to be dispensed from the pharmacy or coming out

Page 35 1 of the Pyxis devices at the hospital. 2 All the connections that the 3 pharmacist would use in an off-site at-home 4 situation are secure VPNs. They are 5 specifically the same access points that our 6 physicians are using to do their off-site orders 7 and they are secure VPNs provided by our 8 corporate structure, Community Health Systems 9 out of Nashville, and we feel that we can10 provide the same service from an off-site11 location as you can sitting at a computer in12 the -- inside the hospital because you're13 essentially looking at the same information.14 The pharmacist at an off-site location15 would have full access to the medical record,16 the dictations from any physicians. They can17 see all the labs. Everything that the physician18 is seeing to make the determination of what to19 order, the pharmacist can see in order to20 approve and verify the order in that situation.21 So we have a proposal before you and I22 can go through the process controlleds if you23 would like for me to go through those with you

Page 36 1 and a policy that we started with to try to help 2 the situation. Our intent is not to replace 3 pharmacists at the hospital. I've got a good 4 employee, who's an excellent clinician and has a 5 good rapport with the medical staff that I 6 really just don't want to lose and she could 7 provide some help for us in busy times to 8 provide some order entry situations. 9 So if you'd like to go to the process10 controls, I'll be glad to do that and then open11 for questions or whatever you'd like for me to12 do.13 DR. MARTIN: I think we can just ask a14 few questions.15 MR. DARBY: Yeah.16 DR. MARTIN: Let's just ask a few17 questions --18 MR. CORNUTT: Okay.19 DR. MARTIN: -- and we might20 eventually, you know, go to that.21 MR. CORNUTT: All right.22 DR. MARTIN: So would Ms. Arrington be23 processing orders in a work-balancing type mode

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Page 37 1 or an after-hours type mode? 2 MR. CORNUTT: It's more of a work 3 balancing. I see her position -- mainly to use 4 her would be in the middle of the day when the 5 bulk of the orders are being processed. There's 6 two things that will happen from that. She can 7 either provide some clinical services, you know, 8 direct patient care review, calling doctors 9 looking for utilization review, and also the way10 the electronic record works in Gadsden, the11 physician and providers enter their orders.12 They come into an order queue. It gets backed13 up in an order queue.14 DR. MARTIN: Right.15 MR. CORNUTT: And pharmacists are16 going through that queue looking at stat orders17 first, you know, and verifying those and18 processing them and then get to the routine19 orders and do those, so.20 DR. MARTIN: Right.21 MR. CORNUTT: So she can be two-fold.22 She can be in the queue at the same time23 pharmacists are and that's no different than we

Page 38 1 are in the department. You can't get on top of 2 another pharmacist. It locks you out or you 3 have to break through a lock to get into the 4 same patient, so all the processes are in place 5 for hospitals. So initially we intend to 6 position her in the middle of the day at our 7 peak order times and work a part-time status 8 would be about -- somewhere around 60 hours in a 9 two-week period and there's a method in the10 hospital for her to actually clock in11 electronically and clock out electronically so12 we'd know the hours that she is working.13 DR. MARTIN: So let me see if I can14 repeat back to you what I think I heard you say.15 MR. CORNUTT: Okay. Thank you.16 DR. MARTIN: You have a system in the17 hospital where 83 percent of the time the18 physicians are entering the orders themselves.19 You have the option for those orders to --20 you've chosen not to but you have the option for21 those orders to just become live and acted on.22 MR. CORNUTT: Yes.23 DR. MARTIN: But you've chosen to

Page 39 1 inject a pharmacist in the process -- 2 MR. CORNUTT: Yes. 3 DR. MARTIN: -- to do a quality review 4 of those orders. 5 MR. CORNUTT: Yes, sir. 6 DR. MARTIN: So that pharmacist is 7 really performing, at least on the minor orders, 8 a verification. 9 MR. CORNUTT: Yes.10 DR. MARTIN: And if adjustments need11 to be made, they're adjusting orders then.12 MR. CORNUTT: Yeah, and the pharmacist13 would work under medical staff protocols and14 rules and regulations, you know, for formulary15 issues and for anything to make a call to the16 physician, she would have full access to the17 on-call list, the physician list, to make the18 calls. She's known by the medical staff now,19 so.20 MR. DARBY: You don't have a21 license -- you're not in a licensed facility.22 MS. YEATMAN: Yeah.23 MR. WARD: That's the biggest issue.

Page 40 1 MR. MCCONAGHY: I know you've got a 2 comment and I want to hear it. 3 MS. YEATMAN: Well, I do and I don't 4 mean this to sound the way that it's going to 5 sound but it sounds like you're coming before 6 the Board to make a position for an employee you 7 don't want to lose and it's a bigger picture for 8 me personally because we don't do this for 9 anybody else right now and I'm sure she's a10 fantastic pharmacist but you know, I guess my11 question would be if she weren't leaving, would12 you have even come before the Board asking for13 this and this would dramatically change how14 we're practicing or what we're allowing from the15 practice of pharmacy.16 MR. CORNUTT: Right. In coming before17 you and reading the rules as they exist now,18 there's no rule that addresses the institutional19 pharmacy specifically for off-site order entry20 and looking at the rule for remote-order entry,21 there is one that says not from home.22 MR. WARD: That's being a pharmacist.23 I mean, some things --

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Page 41 1 MR. DARBY: The supervising 2 pharmacist -- 3 MR. WARD: Yeah, I mean, it's got to 4 be in the pharmacy. I mean, not every -- I 5 mean, there's not a law that says you can't beat 6 up somebody. I mean, some of it is just common 7 sense. It's got to be in the pharmacy. 8 MR. CORNUTT: So the question that 9 really we're asking was the -- with the CPOE,10 the physician can put in an order from a11 bathroom on an iPad on a secure connection that12 comes to our pharmacy that we then verify, of13 course, is it the right drug, right patient, all14 of that stuff. So the question herein lies with15 technology where it lies, it's not -- the16 practice of medicine and the practice of17 pharmacy is kind stepping outside of walls so --18 and that's why we're asking is everything that19 can be seen on site, and I'm in front of a20 computer in my office, I can see on a laptop21 from home, absolutely everything that I can see.22 Now, part of that is we're not23 actually replacing -- pulling someone out of a

Page 42 1 hospital to put into a home to order -- you 2 know, to take care of patients. We're actually 3 adding to the staff. She's just filling an open 4 part-time position. We're going to fill her 5 void as an on-site person. So at the end of the 6 day, this is only in addition to what we're 7 already providing. 8 MR. WARD: You're asking this Board to 9 do something that's never done before to help10 you out because you want to help this lady,11 which is great, but it's a bigger question than12 that.13 MR. CORNUTT: And we think the14 technology --15 MR. WARD: I know but -- I know but we16 just can't look at it for your -- because you17 want to try to help this lady.18 MR. CORNUTT: Sure.19 MR. WARD: And then next week we get20 someone from CVS who wants to do it from their21 home and pretty soon -- so it's a lot bigger22 question than that. I agree, it's not what you23 want to do is wrong. It's just that we have to

Page 43 1 look at it -- 2 MR. CORNUTT: Right. 3 MR. WARD: -- in a lot broader scope. 4 MR. CORNUTT: And I understand this 5 is -- this is -- our question was we're looking 6 at maybe reviewing the process because as 7 technology has advanced, that's what we need to 8 be looking at because that's what -- we won't be 9 the first person who's looking to do this10 because the technology allows and previously it11 wouldn't. Previously you couldn't do it but now12 the technology allows us, so there will be more13 and more questions of people asking the same14 question, can you process an order for a Tylenol15 at home the same way you can verify it inside of16 a hospital.17 MS. YEATMAN: So let me ask you this:18 She's going to be at home verifying and you have19 no control over monitoring how she's verifying20 and I'm playing devil's advocate.21 MR. CORNUTT: Sure. That's fine.22 MS. YEATMAN: If I'm in my house with23 my four kids running around, you do not want me

Page 44 1 verifying prescriptions. How do you control the 2 environment to insure -- I mean, that's the 3 reason we've always said it had to be in a 4 pharmacy. 5 MR. CORNUTT: Right. 6 MS. YEATMAN: It has to be in a 7 controlled environment to make sure that we are 8 doing everything we can to maintain public 9 health and decrease errors and all of that.10 MR. CORNUTT: Sure.11 MS. YEATMAN: So that -- that's my12 concern --13 MR. CORNUTT: Right.14 MS. YEATMAN: -- anytime it's ever15 come up and you know, this would be just the16 beginning of the snowball that will become an17 avalanche because I guarantee you that there are18 lots of other -- to your point, lots of others19 that are looking at this and that's my concern,20 how do we control that environment.21 MR. DARBY: There was a group last22 year I think from Illinois that we did not23 approve and they actually had the capability of

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Page 45 1 having a separate, dedicated office in their 2 house with a camera system and all of that. We 3 didn't approve them and I don't think you're 4 proposing anything like that, are you -- 5 MR. CORNUTT: No, no. 6 MR. DARBY: -- that she would actually 7 have a separate office -- lockable, accessible 8 only to her with a camera system you can verify 9 that she was in there.10 MS. YEATMAN: And how do you know the11 patient information is secure?12 MR. CORNUTT: The patient information13 is secure because of the VPN that you're on.14 MS. YEATMAN: No, I'm saying in her --15 in her house.16 MR. DARBY: Yeah.17 MS. YEATMAN: If it's up on her laptop18 in her house, who else has access there.19 MR. DARBY: Who else is -- who else is20 in there looking at it.21 MR. CORNUTT: I mean, we would have to22 depend on the professional, say just like you do23 inside the hospital.

Page 46 1 MS. YEATMAN: Yeah. 2 MR. BAKER: Inside the hospital, 3 everybody personally is held for HIPAA 4 compliance. 5 MR. DARBY: Yeah, but you've got 6 physical boundaries inside that hospital that -- 7 MS. YEATMAN: And you have 8 professionals working in the hospital. You 9 don't have --10 MR. CORNUTT: Right.11 MS. YEATMAN: Again, a noncontrolled12 environment.13 MR. BUNCH: I think your point, the14 technology is there. I'm just not sure the law15 and everything else that goes with it is there.16 MR. CORNUTT: And we knew that coming17 in.18 MR. BAKER: And that's why we're19 wanting to get --20 MR. CORNUTT: Insights.21 MR. BAKER: -- to bring the issue22 before you because I think there is going to be23 more issues like this that are -- may need to be

Page 47 1 looked at from the standpoint of what may be the 2 future but in our situation, I can -- I can 3 utilize somebody to help our patient care 4 situation. We feel we can do it safely with the 5 technology and not -- and put us in a position 6 to -- you know, to better serve the patients 7 also to the hospital for what we've got now, so, 8 and it's a request. We knew that it's on the 9 edge of what --10 MS. YEATMAN: I mean, believe me, I11 think the idea, I can appreciate. I'm just not12 sure how we implement it in such a way that we13 can guarantee that we're upholding all the14 pieces of the law.15 MR. CORNUTT: Sure, sure.16 MR. MCCONAGHY: And we know the17 technology is out there and like your example18 for the doctor, you know, he may do his best19 thinking in the bathroom.20 MR. BAKER: Just the first example21 that came to my head, not a special example.22 MR. MCCONAGHY: But in my opinion,23 that's not the most professional place that you

Page 48 1 should be writing orders for your patients. 2 MR. CORNUTT: That's true. 3 MR. MCCONAGHY: And what you should be 4 accessing at the time you're writing them but 5 from a regulatory point of view, this Board's -- 6 for our inspectors, what they would be tasked 7 with is trying to make sure that she at her site 8 was approved and doing what she's supposed to 9 do.10 MR. CORNUTT: Sure.11 MR. MCCONAGHY: And then that would be12 impossible to do on a widespread basis.13 MS. YEATMAN: Yeah, I think what14 you're asking for would require us to make15 adjustments to the current rules and regulations16 that are in place. That's not certainly17 something we could do for you today.18 MR. WARD: Let's pretend. Is she19 licensed -- is she going to be licensed where20 she's going?21 MR. CORNUTT: She's attempting to get22 a Louisiana license now and -- she'll have it23 when it when she gets involved in the area.

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Page 49 1 MR. BAKER: She'll have -- she'll 2 have -- she's planning on getting -- she has an 3 Alabama now. She'll be planning on getting a 4 Louisiana as well. 5 MR. CORNUTT: She's going through the 6 process. 7 MR. WARD: And does Louisiana allow 8 practicing pharmacy from someone's house? 9 MR. CORNUTT: I mean, she's -- she10 won't be providing services for Louisiana11 pharmacies so I --12 MR. WARD: She'll be practicing --13 well, if she's in Louisiana, she'll have a14 license there, won't she?15 MR. CORNUTT: Well, yeah, I guess --16 MR. WARD: Under that theory, she17 doesn't need a license because she's not going18 to be treating -- so she's going to get a19 license so I mean, I'm not even sure the state20 that she wants to go to is going to allow it.21 MR. CORNUTT: Right.22 MR. MCCONAGHY: Anybody want to make a23 motion?

Page 50 1 MS. YEATMAN: David is the only one 2 that knows how to do one. 3 MR. DARBY: I don't want to make a 4 motion. I don't want to do it. 5 MR. WARD: Yeah, let's not have a 6 negative. Just say, thank you. 7 MR. DARBY: Yeah, all right. 8 MR. CORNUTT: Thank you. 9 MR. BUNCH: We will take it under10 advisement.11 MR. MCCONAGHY: Thank you for your12 presentation.13 MR. CORNUTT: Thank you.14 MR. BAKER: Thank you.15 MR. MCCONAGHY: Were there any other16 presentations that I might be missing on my17 agenda?18 (No response.)19 MR. MCCONAGHY: All right. Buddy is20 up.21 MR. WARD: Treasurer's report, all22 right. Again, nothing much has changed since23 last month. We -- we are on income above our

Page 51 1 budgeted amount for the year. We do have -- we 2 will have an expense of -- a large expense 3 coming up before I think too awfully long in 4 cars, I think close to 90,000 or so, and the 5 money is in the budget for the vehicles. 6 Everyone get a copy of the report? 7 MR. DARBY: Yeah. 8 MR. BUNCH: Any questions? I think 9 this pretty much -- nothing has changed. I'm10 lucky to be the treasurer this year when money11 is here. David gets it next year when we pay12 out, so have you got any questions?13 (No response.)14 MR. BUNCH: That is the treasurer's15 report.16 MR. MCCONAGHY: Thank you, Buddy.17 Who's going to do the Wellness Committee report?18 MR. DARBY: Do we need to accept that19 report?20 MR. MCCONAGHY: Do we, yeah.21 MR. DARBY: I make a motion that we22 accept the treasurer's report.23 MS. YEATMAN: Second.

Page 52 1 MR. MCCONAGHY: All in favor? 2 DR. MARTIN: Aye. 3 MR. DARBY: Aye. 4 MS. YEATMAN: Aye. 5 MR. BUNCH: Aye. 6 MR. MCCONAGHY: The Wellness Committee 7 report. 8 DR. ALVERSON: I've got that from 9 Dr. Garver.10 MR. MCCONAGHY: Are you Dr. Garver?11 DR. ALVERSON: I am. I'd be glad to12 tell you about my mother.13 We have one pharmacist in inpatient,14 one pharmacist going for evaluation. It was15 interrupted because of some surgery, and one16 tech in treatment, one pharmacist trying to make17 a decision whether or not to continue with18 pharmacy as a career. That license is not19 presently active.20 We have had 22 people identified in21 2015. That does not include holdovers from the22 previous year. There are 84 people in facility-23 driven aftercare.

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Page 53 1 Dr. Garver would like to mention that 2 he met with investigators at the meeting last 3 month, which I think -- or before the meeting 4 last month, which I think he reported that he 5 meets with all licensees who are returning to 6 work and gets signed contracts and thanks you 7 for allowing him to serve in the position he's 8 in. That's his report. 9 MR. MCCONAGHY: Do y'all want to make10 a motion to accept that report?11 MS. YEATMAN: I make a motion to12 accept Dr. Garver's Wellness report.13 MR. BUNCH: Second.14 MR. MCCONAGHY: All in favor?15 DR. MARTIN: Aye.16 MR. BUNCH: Aye.17 MS. YEATMAN: Aye.18 MR. DARBY: Aye.19 MR. MCCONAGHY: Opposed?20 (No response.)21 MR. MCCONAGHY: Okay. David, you're22 the professional board minutes reader here.23 MR. DARBY: I make a motion we approve

Page 54 1 the June 17, 2015, board business minutes. 2 MS. YEATMAN: Second. 3 MR. MCCONAGHY: All in favor? 4 DR. MARTIN: Aye. 5 MS. YEATMAN: Aye. 6 MR. BUNCH: Aye. 7 MR. DARBY: I also make a motion we 8 approve the June 17, 2015, interview minutes. 9 MS. YEATMAN: Second.10 MR. MCCONAGHY: All in favor?11 DR. MARTIN: Aye.12 MR. DARBY: Aye.13 MS. YEATMAN: Aye.14 MR. BUNCH: Aye.15 MR. MCCONAGHY: The inspector's16 report.17 DR. ALVERSON: Mr. Braden took some18 vacation time and then went to a training19 session in Seattle. He'll be back in the office20 tomorrow and so I've asked Todd Brooks to give21 his report. Todd if you would, please.22 MR. BROOKS: We completed 7323 inspections in June, one nonsterile, one

Page 55 1 sterile; received 15 complaints, completed nine. 2 Since January -- from January to June 2015, 94 3 complaints have been received and 13 of those 4 being diversion, medication error being 12, and 5 47 being PDMP, pricing, other -- in another 6 category and we had inspectors attend an APA 7 conference. 8 Inspectors attended FDA training in 9 Nashville and an inspector attended FBI National10 Academy training in Orange Beach and several11 inspectors assisted the DEA on four pharmacies12 in the Birmingham metro area and we had one13 inspector assist FDA on an inspection in14 Florence, Alabama.15 MS. YEATMAN: I make a motion we16 accept the inspector's report.17 MR. DARBY: Second.18 MR. MCCONAGHY: All in favor?19 DR. MARTIN: Aye.20 MR. BUNCH: Aye.21 MR. DARBY: Aye.22 MS. YEATMAN: Aye.23 MR. MCCONAGHY: Susan, secretary's

Page 56 1 report, you've got two minutes. 2 DR. ALVERSON: Two minutes, wow. 3 Well, my report is not pulling up in my 4 computer, thank you very much. 5 MR. DARBY: Do you want mine? 6 DR. ALVERSON: I think I remember. 7 You can tell me if I've missed something. 8 First I'd like you to know that 9 Shirley Feagin, who is the woman that you meet10 when you first come into the building, has11 decided in favor of her fiance over us and so12 she's going to be moving to Richmond, Virginia,13 and based on her experience here, she was able14 to interview for a job and got it immediately.15 So we were glad we assisted her in that way.16 We're going to begin looking for someone to17 replace her immediately and we will miss her.18 I have given you a guidance draft from19 the FDA about what the FDA is expecting on20 wholesale licenses. As I've mentioned before,21 we have to separate wholesale from repackager,22 yada, yada, yada. This is the only one that I23 can I find that they've actually published

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Page 57 1 something and so I would like to know from the 2 Board would you like our office to begin a draft 3 of items that need to be in that license for you 4 to look at, so at least it would be a starting 5 point for you. 6 MR. WARD: Well, you need to get the 7 law changed first. 8 MR. DARBY: Yeah, this is going to 9 take a law change, isn't it?10 DR. ALVERSON: Yes, but we're going to11 have to be able to tell them --12 MR. WARD: No, we're just going to13 have -- it's going to be one line -- do it by14 rule. Otherwise, you have to go to legislature15 every time something changed. You just have to16 have a new category. I thought we talked about17 this last time -- a new category.18 DR. ALVERSON: We did but we have to19 have specific requirements in there.20 MR. WARD: By rule. You do it by21 rule.22 DR. ALVERSON: Would you like us to23 begin writing some of those things which will

Page 58 1 have to be in the rules is my -- 2 MR. DARBY: Yeah -- 3 MR. MCCONAGHY: Yes. 4 MR. DARBY: -- in the rule but we also 5 need to get it -- the legislation drafted so we 6 can get that approved pretty quickly. 7 MR. WARD: We couldn't get it in the 8 special call of the legislature or something. 9 MR. DARBY: Would it be a prudent10 thing to do to go ahead and put the language in11 there to add other types of licenses that we12 might want to add in the future?13 MR. WARD: Yeah, I mean, that's what14 we talked about before, like the methadone15 stuff, yeah.16 MR. DARBY: Just a good time to redo17 it and so why don't we begin working on that.18 DR. ALVERSON: So my question is:19 Would you like us to begin creating a draft you20 can accept, get rid of, whatever?21 MR. DARBY: I would like for you to22 begin creating a draft to change the legislation23 and in addition to that, begin creating the

Page 59 1 rules that you would want to use once the 2 legislation got changed. 3 DR. ALVERSON: All right. The next 4 item is the Governor's office has proposed a new 5 office or commission to deal with potential 6 antitrust issues because of the Supreme Court 7 decision based on the North Carolina dental 8 board case, it seems that the Governor's office 9 is nervous about something similar happening in10 Alabama.11 They've proposed an office that would12 have three lawyers, two paralegals, and13 everything that goes along with an office, which14 is going to cost $1.2 million or that's the15 proposed budget and any legislation or rule16 proposed by any licensing agency would have to17 go through this group to be sure that it's18 written in the interest of the public and not in19 the interest of financial security for the Board20 members.21 Right now that group of committees or22 that group of agencies are meeting to discuss23 how to fund that because we've been told we will

Page 60 1 have to pay that $1.2 million. So at first -- 2 DR. MARTIN: We being all the 3 regulatory boards. 4 DR. ALVERSON: All regulatory 5 agencies, all right. The first thought was 6 divided by the number of agencies but there are 7 some agencies that only license 18 people, I 8 believe, so there's no way they can uphold their 9 portion of it. Then it was proposed that10 their -- take the 1.2 million divided by the11 number of people licensed by all those agencies12 put together and whatever that number is, tack13 that on to every license.14 The Nursing Board licensed 90,00015 people, so that means the Nursing Board would be16 funding one-third of this 1.2 million, so17 they're not pleased with that proposal. They18 proposed a sliding scale so if you license from19 one to 1,000, you pay a flat fee. If you20 licensed -- when we worked it out the other day,21 that turns out -- just the way we fall into that22 is that we'd be paying four dollars per23 licensee. The Nursing Board would be paying one

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Page 61 1 dollar per licensee. 2 So there was -- it didn't appear to be 3 fair on how it worked out. There's a meeting in 4 Montgomery at nine o'clock Monday morning that 5 we will be attending but I'd be interested in 6 any proposals that you have. 7 MR. WARD: Where is the meeting going 8 to be? 9 DR. ALVERSON: I can't tell you which10 building it's in. I know it's Montgomery at11 9:00.12 DR. MARTIN: Previously the meeting13 was at the --14 MS. ANDERSON: Real estate.15 DR. MARTIN: -- Alabama Association of16 Homebuilders, I think. It's right beside --17 right beside APA.18 DR. ALVERSON: Cristal has -- Cristal19 and Scott attended one.20 MR. WARD: Can you copy me with it? I21 want to start being copied on it.22 MS. ANDERSON: Yeah.23 MR. WARD: Because I'm going to go and

Page 62 1 put my two cents in. 2 MS. ANDERSON: I'm not sure if they're 3 going to hold it at the same place but I want to 4 stay it was like the -- the Real Estate 5 Commission office that we met in down there last 6 week. 7 MR. WARD: Will you send me those? 8 MS. ANDERSON: Do you want a copy on 9 all of those emails I'm getting?10 MR. WARD: Yeah.11 MR. DARBY: On the bill that's being12 introduced in the special session on this,13 because under the executive order, it's14 voluntary. We can opt in or out; correct?15 DR. MARTIN: That's my16 understanding.17 MR. DARBY: But under the bill, would18 we be able to opt in or out because what you're19 doing if you -- if you go into this group,20 you're putting yourself under the supervision of21 another board.22 MR. WARD: Plus can you imagine the23 delay?

Page 63 1 MR. DARBY: Yeah. 2 MR. WARD: I mean, I think we really 3 need to help with this. 4 DR. MARTIN: Also a good point was 5 made, I forgot who made this that I was talking 6 to earlier, that we have insurance for this 7 purpose already. 8 DR. ALVERSON: My concern is that -- 9 that this passed, that it becomes mandatory in10 Alabama, we're going to have to go through this11 group whether we like it or not and we've had no12 say-so in how we are going to fund our part. I13 just don't want to end up on the short end.14 MR. DARBY: And we -- I think we paid15 our money to be a part of this -- this group,16 didn't we?17 DR. ALVERSON: There's an organization18 that meets all the time --19 MR. DARBY: Right.20 DR. ALVERSON: -- that's not -- that21 didn't form because of this issue.22 MR. DARBY: Yeah.23 DR. ALVERSON: It's just a group of

Page 64 1 boards that gets together and talks about common 2 problems and -- 3 MR. DARBY: I think we continue to 4 have our input on how the fees are done but I do 5 not think we should commit to be in agreement 6 with the bill or being a part of the executive 7 order -- 8 DR. ALVERSON: All right. 9 MR. DARBY: -- until we know more10 about it.11 MR. WARD: Well, you know, this all --12 it all -- this all starts with what this case13 was about -- the North Carolina case was about14 and it's a group of a profession trying to limit15 who can practice what they practice. That's16 what it was about and so those are scope issues17 and those usually appear more with medicine and18 physical therapy, so I'm having a hard time19 understanding what all this stampede is about.20 It's antitrust. That's what it's about. It's21 about limiting competition so they will start a22 one-million-dollar deal and you have to send23 everything down there to make sure you aren't

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Page 65 1 violating antitrust when that's rarely even 2 factor. 3 MR. MCCONAGHY: And we're going to 4 send it to three lawyers. 5 MR. WARD: Yeah, right, I mean. 6 MR. BUNCH: Susan, do you -- 7 MR. WARD: Plus Tim makes a good 8 point, you have -- the State has insurance. 9 DR. MARTIN: Well, the State's10 insurance won't cover us but if we have separate11 insurance, it will.12 MR. WARD: Yeah, they will. How much13 do they pay?14 DR. MARTIN: Well, according to the15 FDC, if a board that's regulating is made up of16 more than a majority of --17 MR. WARD: Right.18 DR. MARTIN: -- the people who19 practice in the profession, then the State20 indemnity fund, whatever that's called, will not21 cover in that case.22 MR. WARD: I'm not sure about that.23 It says you don't have a state -- state

Page 66 1 immunity. I don't think it's -- 2 DR. MARTIN: Yeah. 3 MR. WARD: I don't think -- that 4 doesn't mean you don't have insurance. 5 DR. MARTIN: Well, I think the 6 insurance part -- do we have insurance aside 7 from what the State covers from the -- 8 MR. MCCONAGHY: Yeah, this Board has a 9 policy through Pharmacists Mutual for their10 liability.11 DR. MARTIN: That's what I was12 thinking. So I would think that would be a13 point of discussion at the meeting next week,14 kind of like David said that as we're entering15 into the dialogue with these other regulatory16 boards by what that legislation ought to look17 like, and as I understand it, the legislation18 that's been proposed is only a placeholder.19 They already know it's going to be rewritten,20 that we introduce the concept that if an21 individual regulatory board chooses to maintain22 its own insurance, they could opt out of this23 mandatory involvement in this additional

Page 67 1 commission. 2 MR. BUNCH: Do you have any indication 3 on any of the other boards -- their thinking on 4 this like the Medical Board? 5 DR. ALVERSON: Everyone I've talked to 6 has felt that this is a dramatic reaction to 7 something that might never happen. 8 MR. BUNCH: Do you think they may be 9 in the same mindset as us as maybe not10 participating?11 DR. ALVERSON: I most certainly can12 talk to them about it.13 MR. BUNCH: Yeah, it would be good to14 know kind of what they're --15 MS. ANDERSON: I'm pretty sure the16 Medical Board, they're ready to jump on board.17 MR. BUNCH: Jump on board.18 MS. ANDERSON: Yeah, they were --19 DR. MARTIN: As a matter of fact, they20 were driving the process before ARB ever got21 into it.22 MS. ANDERSON: Yes.23 MR. BUNCH: It probably would affect

Page 68 1 it. 2 MS. YEATMAN: Again, that's a 3 different scope. 4 MR. WARD: Yeah, they have scope 5 issues all the time, yeah. 6 MR. DARBY: Well, and they're much -- 7 they're very protective of what other people can 8 do. 9 MS. YEATMAN: Uh-huh.10 DR. MARTIN: I don't think there's a11 chance this is going to be acted upon in the12 special session.13 DR. ALVERSON: I'm sure it won't be.14 DR. MARTIN: So I would say continue15 the dialogue, continue to listen to what the16 group is saying, remember those points that17 we've talked about and plan for something to18 come out in the spring that's probably going to19 be introduced.20 DR. ALVERSON: I did send you an email21 with the legislation.22 MR. DARBY: Yeah, I got it.23 DR. ALVERSON: Did you get it?

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Page 69 1 MR. DARBY: Yeah, I've got it pulled 2 up right here. 3 DR. ALVERSON: Okay. We had a meeting 4 with the DEA supervisor in our area to discuss 5 issues that have been brought up that 6 pharmacists were having difficulty with and some 7 of those we discussed at the APA meeting. The 8 first one was about addresses on prescriptions. 9 Apparently some DEA agents have been trained10 that if the doctor didn't write it on the11 prescription, you have to send the patient back12 to the doctor's office. Some of them feel13 that's ridiculous, including the person that we14 met with, and so they have agreed that as long15 as the address gets put on the prescription by16 the patient, by whoever takes in the17 prescription by the time it gets to the18 pharmacist to fill it, if there is an address on19 it, they're going to be happy with that, all20 right.21 The second thing is they agreed the22 front and the back of the prescription can be23 used to record information for the prescription

Page 70 1 that they -- 2 MS. YEATMAN: Does that mean the 3 address also? 4 MS. ANDERSON: They said the address 5 could be on the back but it should be 6 handwritten before it's turned over to the 7 pharmacist. 8 DR. ALVERSON: Before it gets to the 9 point where it's filled.10 MR. BUNCH: So the sticker -- the11 label on the prescription is not good enough12 with the address. It has to be handwritten.13 DR. ALVERSON: Correct, because that's14 after the prescription has been processed.15 MS. YEATMAN: I still argue that point16 but.17 DR. ALVERSON: We were --18 MS. YEATMAN: I understand.19 DR. ALVERSON: All right.20 MR. BUNCH: That's on all -- that's on21 all controlleds.22 DR. ALVERSON: Correct.23 MR. BUNCH: CIIs and everything.

Page 71 1 DR. ALVERSON: CIIs and everything, 2 all right. But they did hold firm on the idea 3 that a pharmacist cannot, even with a call to a 4 physician, on the CII where there are multiple 5 prescriptions and the physician has written 6 on -- on those prescriptions do not fill before, 7 that that date could not be changed because they 8 saw that as the beginning of a slippery slope. 9 So we did well on two and had to give on the10 third.11 We've discussed how we can put12 background checks on our computer system and13 have looked at -- the computer company has found14 a company that they have used before that does15 background checks that integrates into their16 system, so we have to look into that in addition17 to others but I just want you to know we're18 moving forward on that.19 And I think I mentioned last meeting20 that we have obtained the Grand Hotel for next21 year's District III meeting, which we are22 hosting. I think I said that last month but I23 just wanted to be sure I did.

Page 72 1 Did I get it all? 2 DR. MARTIN: MOU public affairs update 3 on that. That's in the Dropbox. 4 DR. ALVERSON: Yes, the FDA came out 5 with a different version or a concession on one 6 of the MOU issues and I'm ashamed to say I put 7 it in and now I've forgotten exactly which one 8 it was. 9 MR. WARD: They haven't published a10 new revised one yet, have they?11 DR. ALVERSON: No, they haven't.12 MR. WARD: See, I've been looking. I13 haven't seen it.14 DR. ALVERSON: They have not published15 a new one.16 DR. MARTIN: Who is PCCA?17 DR. ALVERSON: Pharmacy Compounding18 Centers of America.19 DR. MARTIN: Thank you.20 DR. ALVERSON: I believe it had to do21 with the 30-percent rule if I remember.22 MR. DARBY: It does.23 MR. WARD: It did. What did it say?

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Page 73 1 MS. YEATMAN: It says right here. 2 DR. MARTIN: It's got about ten bullet 3 points. 4 MR. DARBY: Ill defined. 5 MS. YEATMAN: Ill defined and 6 arbitrary. 7 DR. ALVERSON: I think they made 8 the -- they used us really as one of their 9 excuses or their defenses in that all of this10 work that FDA is proposing is going to be dumped11 on the state boards of pharmacy. State boards12 of pharmacy are going to have to go in and count13 prescriptions, how many are in state, how many14 are out of state. It is going to be a lot of15 work.16 MR. WARD: Hence the saying, I'm for17 the federal government and I'm here to help.18 DR. ALVERSON: Correct.19 MR. WARD: Check's in the mail.20 DR. ALVERSON: Yes. I took more than21 my allotted time but.22 MR. MCCONAGHY: Do you think the DEA23 would be willing to put what they told you in

Page 74 1 writing and provide a number so that when one of 2 their agents comes in telling you something 3 different, they can call? 4 DR. ALVERSON: I think if they don't 5 get in writing -- we will send them a document 6 that says, as a result of our meeting our 7 understanding is this. If you think otherwise, 8 please let us know but we are going to begin 9 notifying pharmacies that this is your agreement10 if we don't hear back but I think they'll put it11 in writing.12 MR. MCCONAGHY: I guess my interest is13 because I've heard several folks that have had14 that issue going on. If they came in and told15 the pharmacist, you know, I'm writing you up16 because of this --17 DR. ALVERSON: Right.18 MR. MCCONAGHY: -- and they've said19 otherwise, do they have somebody they can call20 at the DEA as recourse to say hey, you need to21 talk to these people.22 DR. ALVERSON: I agree and we did get23 the letter out about front and back of

Page 75 1 prescriptions and perhaps we should do the same 2 thing about addresses and the CII. 3 MR. MCCONAGHY: Jim Ward, have you got 4 an attorney's report? 5 MR. WARD: No, sir, not except for 6 executive session. Oh, yeah, one thing is 7 Matthew Muscato, yeah, you know, the legislature 8 passed House Bill 208 about allowing doctors to 9 write a prescription or authorize certain10 individuals to use the drug that counteracts a11 drug overdose. I can't remember the name of12 it.13 DR. ALVERSON: Naloxone.14 MR. WARD: Right. And it mentions15 pharmacies -- pharmacists in the bill and the16 way I read it, it protects -- it's a good17 faith if you -- if you dispense it in good18 faith, you're -- you're okay, you can do it.19 You aren't subject to being sued but Matt wants20 to know if we're going to issue any rules about21 that or do anything. I said I would make sure22 and tell them. Do I have that right, Matt?23 MR. MUSCATO: Correct, we're just

Page 76 1 putting together our plans and just some states 2 have taken -- 14 states have passed similar 3 bills and some boards have had just some -- some 4 guidance on proceeding. 5 MR. WARD: For me -- for me, the law 6 is pretty clear but if you all want to look at 7 it, see if we need to make a rule to make sure, 8 we can do that. 9 MR. DARBY: Yeah, why don't we look at10 it.11 MR. WARD: I'll send it -- do y'all12 have a copy? I'll get you a copy of it.13 MR. DARBY: Yeah, yeah.14 MR. WARD: You can put it on the15 agenda for the next meeting.16 MR. MCCONAGHY: You can add that to17 Susan's statements that she is sending out to18 everybody.19 MS. YEATMAN: Dan, do we need to20 accept the secretary's report?21 MR. MCCONAGHY: If you want to.22 MS. YEATMAN: Well, I'm just -- we23 were audited. I'm trying to make sure we do it

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Page 77 1 right. 2 MR. DARBY: No, I don't think you have 3 to. 4 MS. YEATMAN: We don't have to, okay. 5 I'm still learning. 6 MR. DARBY: Susan, will you maybe send 7 the state organizations, you know, what y'all 8 talked with the DEA about on those 9 clarifications so they can help maybe get that10 out to all the pharmacists?11 DR. ALVERSON: Yes, I will.12 MR. MCCONAGHY: Old business. Tim,13 would you like to start with the 680-X-2.18?14 DR. MARTIN: Sure, I'd be glad to.15 The part about that rule that we're concerned16 with is the one where automated drug cabinets17 are allowed in skilled nursing facilities and we18 talked about this last month and it was the19 feeling of the Board that there was still too20 much confusion about what is and is not allowed,21 what would or would not be allowed, especially22 from a labeling standpoint to go forward with23 what had been proposed earlier.

Page 78 1 So you can expect some alternative 2 wording to be presented to the Board. The plan 3 is for that to be presented to the Board next 4 month for consideration. I'd be glad to try to 5 answer any other questions that you might have 6 about it. 7 MR. MCCONAGHY: I guess the only 8 question I have is on the technical or legal 9 part of it, we started that process going and10 we -- we've been through the hearing and the11 30-day comment period. During that period, we12 voted to not accept it as written, so are we13 starting back as if we're doing a new one now14 and then we'll post it and have the 30-day -- 3015 days before the hearing on it and then the16 30-day comment period again?17 MR. WARD: Yeah, if it wasn't amended,18 if you -- you can not accept it as written and19 change it and then vote in the changes. You20 didn't do that. What you did was you didn't do21 anything in essence, then you have to start over22 again.23 MS. YEATMAN: Yeah.

Page 79 1 MR. MCCONAGHY: Okay. I know that's 2 not what a lot of y'all wanted to hear there, me 3 either, but that's -- if we -- any other 4 comments on that? 5 DR. MARTIN: I don't have anything 6 else. 7 MR. MCCONAGHY: Okay. We'll move into 8 new business. Does anyone have any new 9 business?10 MR. MCENIRY: Mr. President, Members11 of the Board, I'd like to follow up on a new12 business that we brought up last -- at last13 meeting and to request -- I don't believe Blue14 Cross Blue Shield of Alabama is present as it15 deals with the elimination of coverage for16 compounded medications in Alabama. I would like17 to request that we place the matter on the18 August agenda or another agenda that the Board19 sees fit and maybe give Blue Cross notice, I20 guess to the extent that the Board does decide21 to take some action.22 I'm not sure if due process is the23 right word, Jim, but maybe for equitable

Page 80 1 concerns I think that Blue Cross should at least 2 be allowed to respond. I've provided written 3 materials that supplement what was stated on the 4 record in June and I hope you'll find those 5 helpful. 6 MR. WARD: I'm sorry, what -- was 7 stated in June about what, Jay? 8 MR. MCENIRY: I'm sorry? 9 MR. WARD: I didn't hear the last10 part. Your voice kind of dropped.11 MR. MCENIRY: Oh, I'm sorry. I12 provided written materials to supplement what I13 presented to the Board in June.14 MR. WARD: About the Blue Cross issue?15 MR. MCENIRY: Yes, yes, just for the16 Board's consideration and I'm certainly happy to17 provide whatever materials you need in addition18 to what's already been submitted but I'm not19 sure what the process is for getting us on the20 agenda and getting notice to Blue Cross but I'm21 certainly going to help in any way possible.22 MR. WARD: What's the status of it?23 Could you give us a little update?

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Page 81 1 MR. MCENIRY: The status is that as of 2 July 1, Blue Cross Blue Shield of Alabama 3 effectuated its plan to effectively end coverage 4 for compounded medications for most patients in 5 Alabama. There are some patients for which that 6 decision will go in effect on September 1. I 7 believe that deals with plans that have a 90-day 8 notice provision for -- for its members and 9 beneficiaries but the -- otherwise, the status10 is as -- as stated at the June meeting.11 MR. WARD: Are you asking the Board to12 do -- to do something?13 MR. MCENIRY: Yes, I believe that --14 and I'm happy to run through it to the extent15 that you guys need it or you all need it, excuse16 me -- but I believe given the fact that Blue17 Cross insures over 90 percent of insured lives18 in Alabama; in addition, given the fact19 compounded medications by their nature are a lot20 of times the only option -- the only treatment21 option for patients that I believe this is an22 issue of -- a potential threat to public health23 for which the Board has jurisdiction.

Page 82 1 Outside of that, there was a question 2 presented last time what can the Board do. I 3 actually spoke with a former board member. The 4 suggestions were, number one, the Board can take 5 a public position through resolution or other 6 public statement as to its position as to these 7 issues. The Board could seek a meeting with 8 Blue Cross or a delegation from the Board seek a 9 meeting with Blue Cross if it saw fit. The10 Board could work with other boards in the11 State -- Medical Board, Board of Dentistry,12 other boards that may be affected by potentially13 to look at legislation to address the issue were14 the things suggested to me.15 MR. DARBY: Doesn't Blue Cross -- what16 they quit covering was paying for compounds from17 bulk chemicals -- bulk ingredients but they18 still will pay for compounds that are billed by19 NDC number; is that correct?20 MR. MCENIRY: The jury is still out as21 to whether Blue Cross will continue to pay for22 compounding from manufacturing from commercially23 available ingredients. I do understand in some

Page 83 1 circumstances those compounds are still being 2 covered. If you look at the language of the 3 Blue Cross provider notice, one of the 4 requirements would be that the route of 5 administration be FDA indicated, which would 6 mean that even compounding from commercially 7 available ingredients would not be covered, so I 8 think the jury is still out on that issue. 9 I think you have a separate issue, of10 course, that by compounding with commercially11 available ingredients, you are still putting a12 lot of patients at risk because a lot of times13 you compound to get around the additives, dyes,14 glutens, incipients that you find in15 commercially available medications for which a16 patient is allergic or otherwise cannot17 tolerate. Past that, of course, compounding18 with commercially available ingredients can be19 more difficult but I'll leave that to the20 pharmacists to discuss. I don't feel that it's21 within my -- my license to discuss that. But22 overall I do believe that based upon Blue Cross'23 definitions and based upon what we're seeing

Page 84 1 right now that we're still seeing a public 2 health threat for which the Board may have 3 jurisdiction. 4 MR. WARD: Has anybody contacted 5 Luther Strange? 6 MR. MCENIRY: I have been working with 7 various folks in Montgomery. I have not 8 contacted the attorney general directly. 9 MR. WARD: Are you -- you are a smart10 young lawyer.11 MR. MCENIRY: I appreciate that.12 MR. WARD: The same thoughts I had13 last time -- well, you are. How do we -- how14 does anybody force a private company to mandate15 to them what risks they cover or what services16 they cover? I mean, I'm just trying to think of17 a way -- how do you tell any business how18 they -- how they -- what they can sell or not19 sell or what they can cover and not cover unless20 it's otherwise against the law.21 MR. MCENIRY: I think there are legal22 arguments for which a regulatory board may look23 at the issue. It may be within your purview to

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Page 85 1 the extent that Blue Cross' move violates the 2 Affordable Care Act, for example, by pharmacy 3 being one of the enshrined rights for patients 4 as passed in the ACA. I do agree with you 5 that -- and I believe we'll find that it's Blue 6 Cross' argument, we're a private company and we 7 can do what we want to. But that argument only 8 goes so far when you start doing things that 9 affects the public health. Again, I don't know10 whether this Board has direct regulatory11 authority over Blue Cross but I do believe that12 this Board has the authority to take some action13 that it sees fit based upon the threat of public14 health.15 MR. WARD: You're aware of the line of16 cases that say that if someone violates a17 regulatory statute, that doesn't give them a18 private cause of action.19 MR. MCENIRY: Yes, yes.20 MR. WARD: So that's just what I'm21 trying to think even if let's say -- will you22 stop for a minute.23 (Brief off the record discussion.)

Page 86 1 MR. WARD: I guess it would be up, 2 Dan, to y'all if you want to -- what, if 3 anything, you want to do. 4 MR. MCCONAGHY: As far as what I can 5 speak to, we've done traditional type 6 compounding for all of my career and I do have 7 patients that this will affect but I suspect 8 Blue Cross is counting on us to go ahead and do 9 it for them anyway because we're not going to10 leave them out there in the cold and that we'll11 bear the brunt of the expense. So I do think12 it's an issue for folks that -- that can't13 afford to pay for the medications that are being14 compounded, especially in pediatrics.15 There's so much of it that's going on16 in the hospital and in traditional type pharmacy17 settings for pediatrics being formulated, so I18 do see it as a true issue. I don't know where19 we can stand on it other than to say that20 personally I feel like it's -- it's a pretty big21 issue for them to just kind of carte blanche it22 across the board probably because there were23 some bad players in the game, they -- they

Page 87 1 attacked everyone. 2 MR. MCENIRY: Either that or piling 3 on. Of course, Blue Cross has been working 4 under a pretty strict cap as it deals with 5 reimbursement for compounds for years in Alabama 6 through its pharmacy benefit manager, Prime 7 Therapeutics, and so even the bad guys who may 8 have used some payers in the country, I don't 9 think they could have done a whole lot with Blue10 Cross due that cap but certainly it is an11 industry under some pressure and arguably, I12 can't speak for Blue Cross, but it could be a13 simple -- as simple as, well, we have an14 opportunity, let's take it.15 What I would like to point out and16 what is pointed out in my letter and I believe I17 pointed out in my presentation -- I won't call18 it a presentation -- in speaking with you in19 June, Alabama is in a public health crisis as it20 deals with opioid use. Alabama is the top21 consuming, along with Tennessee, equal top22 consuming state of opioids in the country right23 now -- 143 prescriptions per 100 lives according

Page 88 1 to the CDC last year. Those materials are 2 actually within the -- the links to that are 3 within the materials I submitted to the Board. 4 That issue alone I believe justifies 5 at least consideration of the public health 6 issue. You have an issue now, President 7 McConaghy, you mentioned, well, pharmacies are 8 going to be expected to just do it on their own. 9 Well, what's going to happen, especially as you10 deal with pain, is you're going to find patients11 who can take an opioid and get it under a very12 basic copay and you're going to find doctors and13 pharmacies pushing patients -- continuing to14 push patients to a mode of therapy that is being15 proven to be a real problem in this state and a16 real public health threat in this state where17 you have a viable alternative that is18 nonaddictive, that has not seen systemic effects19 as opioids at your disposal.20 But we have the largest payer in the21 state that insures over two million people in22 this state -- that was in 2012 before the ACA23 passed. I don't know where it is now but the

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Page 89 1 last reported figures of over two million people 2 in the state arbitrarily eliminating coverage 3 for a line of medications that really could 4 serve to the benefit of public health. 5 My request is I'm -- my hope is that a 6 public position by this Board, public positions 7 in Montgomery, may force Blue Cross to the table 8 to talk about alternatives other than cutting it 9 off and -- but understanding the limitations, I10 am still hoping that the Board will consider11 taking some position on this issue.12 MR. WARD: Jay, I have a special needs13 son, who a lot of people in this room know, who14 is going to be affected by this because he can't15 swallow pills, so he has to have a lot of his16 medication in liquid and it has to be compounded17 for him and you know, so I'm with you. I18 want -- I just -- I'm frustrated because I can't19 think of something that would really hit them20 other than somehow affecting them money wise21 financially.22 MR. MCENIRY: Absolutely, and the23 AL.com story that posted on June 29, again

Page 90 1 within your materials, there was a parent who 2 was interviewed. The medication coverage was 3 cut off. They can't afford it. Well, I guess 4 I'm going to have to get the pill and crush it 5 up and try to force it through the feeding tube. 6 You've got real -- you've got real issues here. 7 I submitted a number of patient 8 testimonials regarding the importance of 9 compounding, why commercially available doesn't10 work. It's about that thick (indicating). I11 submit it not expecting that you read it all but12 just so that you have some information at your13 disposal.14 MR. BUNCH: Is there a grass roots15 effort maybe with the -- again, I'd go back to16 Blue Cross being a business and folks who were17 taking medicine of their customers. Normally a18 business listens to who is paying the bills and19 if you've got a really -- I don't know how you20 go about getting that many people but you know,21 just affected by compounding, it's more than22 just compounding, you'd have a great outcry but23 compounding is not as -- it's a large segment

Page 91 1 but it's not what -- you know, it's not the 2 total segment so. 3 But if you have people calling Blue 4 Cross every day complaining about what they're 5 going to do to get their -- to be able to get 6 their child's medication, their elderly parents' 7 medication, this type thing, and not only call 8 them but call their employers who maybe have a 9 contract with Blue Cross, to me, that would be10 the most important group at Blue Cross they11 would probably listen to because they're very12 attuned to -- to not lose their patients.13 MR. MCENIRY: And that is -- and I14 appreciate that. That is occurring. That is15 definitely occurring as we speak and has been16 for -- ever since Blue Cross gave notice --17 again 30 days notice, if you recall from our18 last discussion, which is very difficult for19 patients who have no commercially available20 option. It doesn't give you a lot of time,21 which is another issue that I believe could be22 taken off as a part of the discussion but the --23 the grass roots effort from the patient, from

Page 92 1 the physician, from the employer both to Blue 2 Cross directly and to the state legislature is 3 ongoing. 4 MR. MCCONAGHY: Yeah, I -- like I say, 5 I don't know -- we'll do a little research and 6 see what we think we could do would be most 7 effective but just personally speaking, it's 8 really offensive to me doing the traditional 9 type compounding for years and years and it's10 basically what pharmacy was. I mean, it was --11 when my dad was a pharmacist, that's what12 pharmacy was, so that's the whole business and13 for them to just take a total assault on it14 is -- is pretty offending to me.15 MR. MCENIRY: There are other ways16 than cutting it off and I am hoping that17 respected members of the Board and other18 community legislators may convince Blue Cross19 that that's the option they should take.20 MR. DARBY: Have you personally made21 an appointment with Blue Cross and gone and22 talked with them?23 MR. MCENIRY: Many of us are

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Page 93 1 attempting and maybe -- I don't know if Louise 2 has had any luck yet. I have been in 3 communication with Blue Cross and I think I was 4 getting slow played until the July 1 date and 5 we'll see what happens from here. But yes, I 6 have attempted to reach out. 7 MS. YEATMAN: Just a thought. I mean, 8 in reading because I've been trying to research 9 it because I know it's had an impact on special10 needs patients that I'm -- that I deal with. I11 think it might be prudent, at least in my12 opinion, is to let Blue Cross know that we've13 had it brought up before the Board, that it is a14 public health consideration.15 Based on what Blue Cross is stating,16 is their reason for no longer covering it is a17 safety issue because of the Massachusetts case18 where they had fungal meningitis. So maybe we19 present to them that we'd like to sit down with20 them and talk about how we -- what we do from a21 board standpoint to insure that Alabama lives22 are not at risk because of the significant23 inspections that we do to insure compounding is

Page 94 1 top line and see if they would at least 2 entertain a discussion on how we can insure 3 their issues and safety concerns aren't a 4 concern and they might be open, you know, to 5 expanding their compounding. If that is indeed 6 the reason that they are concerned, then we 7 should be able to alleviate a lot of those 8 concerns by showing them what we do to insure 9 that compounding in the State of Alabama is not10 dangerous, so that would be my thought.11 DR. MARTIN: I think a lot of the12 concern is that the employers who have their13 employees covered under the Blue Cross plan are14 reporting that compounded products are the15 number one cost item in their coverage plans and16 do a push back against that.17 MS. YEATMAN: Then maybe they should18 consider the fact that if they're not given the19 medications in the proper dosage, what are the20 potential outcomes and complications that the21 patient -- hospitalizations or what else is22 going to incur financially.23 DR. MARTIN: I think that's a very

Page 95 1 good point and we haven't talked a lot about the 2 employers. I'm sure Jay and his folks have 3 considered that aspect of it but they're 4 probably pretty uninformed. 5 MR. MCENIRY: I think that's a great 6 idea and would be more than willing to assist 7 the Board in any way that the Board sees fit. 8 MS. YEATMAN: Just my two cents. 9 MR. MCCONAGHY: Thank you, Jay.10 MR. MCENIRY: Thank you.11 MR. MCCONAGHY: Any other new12 business?13 (No response.)14 MR. MCCONAGHY: Mr. Ward suggested we15 need to go into executive session, so I would16 entertain a motion as such.17 DR. MARTIN: Would you like to make a18 motion, Mr. President, that the Board go into19 executive session?20 MR. MCCONAGHY: Okay, yeah, the motion21 will be that we will now go into executive22 session for the purpose of discussing23 qualifications or competencies of professionals,

Page 96 1 permitholders, or registrants. Other legal 2 matters may be discussed, including existing and 3 pending cases or litigation. 4 The executive session will start at 5 11:05 and we should be out by 11:30 and at that 6 time, there will be no further business other 7 than to read into the record anything that was 8 discussed during the executive session. 9 MR. WARD: As an attorney licensed to10 practice law in the State of Alabama, I certify11 that one of the reasons for going into executive12 session is to discuss pending matters and13 potential resolution of pending matters before14 the Board.15 MR. MCCONAGHY: That's a motion.16 MR. DARBY: Second.17 MR. MCCONAGHY: We've got a second.18 DR. MARTIN: Yeah, it would be an19 individual vote.20 MR. MCCONAGHY: Buddy?21 MR. BUNCH: Yes.22 MR. MCCONAGHY: Donna?23 MS. YEATMAN: Yes.

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Page 97 1 MR. MCCONAGHY: Tim? 2 DR. MARTIN: Yes. 3 MR. MCCONAGHY: David? 4 MR. DARBY: Aye. 5 MR. MCCONAGHY: And aye. 6 We are adjourned to executive session. 7

8 (Whereupon, a recess was taken for 9 executive session from 10:56 a.m. to10 12:44 p.m.)11

12 MR. MCCONAGHY: We will come out of13 the executive session for the meeting and David14 will read the cases discussed in the meeting.15 MR. DARBY: Case number 15-0037,16 recommended action is a letter of concern to the17 pharmacy.18 DR. MARTIN: I move we accept the19 recommendation as submitted.20 MS. YEATMAN: Second.21 MR. MCCONAGHY: All in favor?22 DR. MARTIN: Aye.23 MR. DARBY: Aye.

Page 98 1 MS. YEATMAN: Aye. 2 MR. BUNCH: Aye. 3 MR. DARBY: Case number 15-0071, a 4 letter of warning to the pharmacist and a 5 corrective action plan to be sent in to the 6 Board. 7 DR. MARTIN: I move we accept the 8 recommendation as submitted. 9 MS. YEATMAN: Second.10 MR. MCCONAGHY: All in favor?11 DR. MARTIN: Aye.12 MR. BUNCH: Aye.13 MR. DARBY: Aye.14 MS. YEATMAN: Aye.15 MR. DARBY: Case number 15-0072, a16 letter of warning to all pharmacy staff and17 corrective action plan to be sent in and18 approved by the compliance officer.19 DR. MARTIN: I move we accept the20 recommendation as submitted.21 MS. YEATMAN: Second.22 MR. MCCONAGHY: All in favor?23 MS. YEATMAN: Aye.

Page 99 1 DR. MARTIN: Aye. 2 MR. DARBY: Aye. 3 MR. BUNCH: Aye. 4 MR. DARBY: And case number 14-0192, 5 refer it back to the investigator for follow-up 6 investigation. 7 DR. MARTIN: I move we accept the 8 recommendation as submitted. 9 MS. YEATMAN: Second.10 MR. MCCONAGHY: All in favor?11 DR. MARTIN: Aye.12 MS. YEATMAN: Aye.13 MR. BUNCH: Aye.14 DR. MARTIN: I move we adjourn.15 MS. YEATMAN: Second.16 MR. MCCONAGHY: All in favor?17 DR. MARTIN: Aye.18 MS. YEATMAN: Aye.19 MR. BUNCH: Aye.20 MR. MCCONAGHY: Adjourned.21

22 (Whereupon, the hearing was adjourned23 at 12:47 p.m.)

Page 100 1 CERTIFICATE 2

3 STATE OF ALABAMA 4 SHELBY COUNTY 5

6 I, Sheri G. Connelly, RPR, Certified 7 Court Reporter, hereby certify that the above 8 and foregoing hearing was taken down by me in 9 stenotype and the questions, answers, and10 statements thereto were transcribed by means of11 computer-aided transcription and that the12 foregoing represents a true and correct13 transcript of the said hearing.14 I further certify that I am neither of15 counsel, nor of kin to the parties to the16 action, nor am I in anywise interested in the17 result of said cause.18

19

20 /s/ Sheri G. Connelly21 SHERI G. CONNELLY, RPR22 ACCR No. 439, Expires 9/30/201523

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attuned   (1)audited   (1)August   (1)authority   (2)authorize   (3)automated   (1)available   (8)avalanche   (1)aware   (1)awfully   (1)Aye   (43)

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< I >idea   (4)identified   (1)III   (1)Ill   (2)Illinois   (1)imagine   (1)immediately   (2)immunity   (1)impact   (1)implement   (1)

importance   (1)important   (1)impossible   (1)incipients   (1)include   (2)included   (1)including   (4)income   (1)Incorporated   (1)incur   (1)indemnity   (1)independent   (1)indicated   (1)indicating   (1)indication   (1)indications   (1)individual   (2)individuals   (1)industry   (1)information   (5)ingredients   (5)in-house   (1)initially   (1)inject   (1)inpatient   (1)input   (1)inside   (5)Insights   (1)inspection   (1)inspections   (2)Inspector   (6)inspectors   (4)inspector's   (2)instance   (1)instances   (1)institution   (1)Institutional   (31)insurance   (8)insure   (5)insured   (1)insures   (2)integrates   (1)intend   (1)intent   (1)intents   (1)interest   (3)interested   (2)interrupted   (1)interview   (2)

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interviewed   (1)introduce   (2)introduced   (2)investigation   (1)investigator   (1)investigators   (1)involved   (1)involvement   (1)iPad   (1)IPS   (1)issue   (23)issued   (1)issues   (11)item   (3)items   (1)its   (5)

< J >January   (2)Jay   (6)Jeff   (2)Jim   (6)job   (1)Jones   (3)Julie   (2)July   (4)jump   (2)June   (10)jurisdiction   (2)jury   (2)justifies   (1)

< K >keep   (2)kids   (1)kin   (1)kind   (8)knew   (2)know   (69)known   (2)knows   (1)

< L >label   (2)labeling   (1)labs   (1)Lacey   (3)lady   (2)Lake   (1)

Lambruschi   (1)language   (2)laptop   (2)large   (2)largest   (1)Laurel   (9)law   (12)laws   (2)lawyer   (1)lawyers   (2)learning   (1)leave   (3)leaving   (1)legal   (3)legislation   (8)legislators   (1)legislature   (4)Leos   (3)letter   (9)liability   (1)license   (17)licensed   (11)licensee   (2)licensees   (1)licenses   (2)licensing   (1)licensure   (2)lies   (2)limit   (1)limitations   (1)limiting   (1)Lindsey   (1)line   (5)links   (1)liquid   (1)list   (3)listen   (2)listens   (1)litigation   (1)little   (5)live   (1)lives   (3)local   (2)locally   (1)LOCATION   (6)lock   (1)lockable   (1)locks   (1)long   (2)

longer   (1)long-term   (1)look   (11)looked   (2)looking   (13)lose   (3)lot   (16)lots   (2)Louise   (3)Louisiana   (6)luck   (1)lucky   (1)Luther   (1)

< M >machine   (1)Maguire   (3)mail   (4)maintain   (2)majority   (1)making   (1)manager   (1)mandate   (1)mandatory   (2)manufacturing   (1)March   (1)Mark   (2)Martin   (86)Massachusetts   (1)materials   (6)Matt   (2)matter   (2)matters   (3)Matthew   (3)McConaghy   (74)McEniry   (21)McWhorter   (1)mean   (26)means   (4)Medicaid   (2)Medical   (13)medication   (8)medications   (8)medicine   (4)meet   (1)MEETING   (21)meets   (2)Member   (3)MEMBERS   (5)

meningitis   (1)Mental   (1)mention   (1)mentioned   (3)mentions   (1)mess   (1)met   (4)methadone   (1)method   (1)metro   (1)middle   (2)million   (6)Mims   (1)mind   (1)mindset   (1)mine   (1)Minimum   (2)minor   (1)minute   (1)minutes   (5)missed   (1)missing   (2)mistakes   (1)Mitzi   (1)mode   (4)Monday   (6)money   (4)monitoring   (1)Montgomery   (4)month   (6)monthly   (1)morning   (8)mother   (1)motion   (14)MOU   (2)Mountain   (6)move   (8)moving   (4)multiple   (1)Muscato   (5)Mutual   (1)

< N >Naloxone   (1)name   (3)Nashville   (2)National   (1)nationally   (2)nature   (1)

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NDC   (1)need   (25)needs   (2)negative   (1)neither   (1)nervous   (1)never   (2)new   (11)nine   (3)nonaddictive   (1)noncontrolled   (1)nonsterile   (1)normal   (2)Normally   (1)North   (2)notice   (7)notifying   (1)number   (19)numbers   (9)Nurses   (2)Nursing   (4)

< O >Oaks   (9)obtained   (1)obviously   (4)occurring   (2)o'clock   (1)offending   (1)offensive   (1)office   (16)officer   (2)off-site   (5)Oh   (6)Okay   (23)Old   (1)Omnicare   (1)Omnicell   (1)on-call   (1)once   (1)one-million-dollar  (1)one-third   (1)ongoing   (1)on-site   (6)open   (9)operate   (1)operating   (1)operation   (1)

operations   (1)opinion   (2)opioid   (2)opioids   (2)opportunity   (1)Opposed   (1)opt   (3)option   (6)Orange   (1)order   (26)ordering   (1)orders   (33)organization   (1)organizations   (1)ought   (1)outcomes   (1)outcry   (1)outside   (8)overall   (1)overdose   (1)overridden   (1)owned   (5)ownership   (1)owns   (2)

< P >p.m   (5)page   (1)paid   (1)pain   (1)paper   (1)paralegals   (1)parent   (1)parents   (1)Part   (10)participating   (1)parties   (1)part-time   (3)passed   (5)patient   (14)Patients   (17)pay   (7)payer   (1)payers   (1)paying   (4)PCCA   (1)PDMP   (1)peak   (1)pediatrics   (2)

pending   (3)people   (15)percent   (3)perfectly   (1)perform   (2)performing   (2)period   (4)permission   (2)permit   (15)permitholders   (1)permits   (1)permitted   (1)person   (3)personally   (5)personnel   (1)perspective   (1)Ph.D   (1)Pharmacies   (9)pharmacist   (29)pharmacists   (13)pharmacist's   (1)PHARMACY   (71)PharMedCo   (1)phone   (1)physical   (2)Physician   (12)Physicians   (5)picture   (1)piece   (1)pieces   (2)piling   (1)pill   (1)pills   (1)place   (6)placeholder   (1)plan   (6)planning   (3)plans   (3)played   (1)players   (1)playing   (1)please   (2)pleased   (1)Plus   (2)point   (12)pointed   (2)points   (3)policy   (7)portion   (1)

position   (14)positions   (1)possible   (2)post   (1)posted   (1)potential   (4)potentially   (3)PowerPoint   (1)practice   (7)practicing   (3)precedence   (1)prescription   (11)prescriptions   (10)PRESENT   (4)presentation   (4)presentations   (2)presented   (5)presently   (1)President   (5)pressure   (1)pretend   (1)pretty   (10)previous   (1)previously   (3)pricing   (1)Prime   (1)private   (3)privately   (2)privileges   (1)probably   (7)problem   (4)problems   (1)procedure   (3)procedures   (1)proceeding   (1)process   (16)processed   (2)processes   (1)processing   (18)product   (2)products   (2)profession   (2)professional   (3)professionals   (2)profile   (1)project   (1)proper   (1)proposal   (2)proposals   (1)

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proposed   (8)proposing   (2)protective   (1)protects   (1)protocols   (1)proven   (1)provide   (14)provided   (3)provider   (1)providers   (1)providing   (2)provision   (1)prudent   (2)public   (16)published   (3)Publix   (1)pulled   (1)pulling   (2)purpose   (2)purposes   (2)purview   (1)push   (3)pushing   (1)put   (14)putting   (3)Pyxis   (4)

< Q >qualifications   (1)quality   (1)quantity   (3)question   (11)questions   (10)queue   (5)quickly   (1)quit   (1)quite   (3)quorum   (1)

< R >ran   (1)rapport   (1)rarely   (1)ratio   (2)reach   (2)reaction   (1)read   (4)reader   (1)reading   (2)

ready   (2)real   (7)really   (10)reason   (3)reasons   (1)recall   (1)received   (2)recess   (1)recognize   (1)recommendation  (4)recommended   (2)Record   (9)recourse   (1)redo   (1)refer   (1)reference   (1)refills   (1)regarding   (1)Regional   (6)register   (1)registered   (2)registrants   (1)registration   (1)regularly   (1)regulating   (1)regulations   (3)regulatory   (8)rehire   (1)reimbursement   (1)relatively   (1)release   (2)releases   (1)remain   (1)remember   (4)remote   (13)remotely   (1)remote-order   (1)repackager   (1)repeat   (1)replace   (2)replacing   (1)report   (18)reported   (2)REPORTER   (2)reporting   (1)represents   (1)request   (9)requested   (2)

requesting   (2)require   (3)required   (2)requirements   (2)requiring   (1)research   (2)resident   (1)residential   (1)resolution   (3)resolved   (1)respected   (1)respond   (1)response   (4)result   (2)retail   (29)returning   (1)review   (6)reviewed   (2)reviewing   (1)revised   (1)rewritten   (1)Richard   (1)Richmond   (2)Rick   (2)rid   (1)ridiculous   (1)Right   (52)rights   (1)risk   (2)risks   (1)Ritch's   (1)Roads   (2)Ronda   (2)room   (1)roots   (2)roughly   (1)route   (1)routine   (1)RPR   (3)rubs   (1)rule   (10)rules   (6)run   (4)running   (1)rural   (1)RX   (2)

< S >safely   (1)

safety   (3)Sapone   (88)saw   (2)saying   (3)says   (7)say-so   (1)scale   (2)School   (1)scope   (5)Scott   (3)se   (1)Seattle   (1)Second   (17)Secretary   (1)secretary's   (2)secure   (6)security   (1)see   (16)Seeing   (4)seek   (2)seeking   (1)seen   (3)sees   (3)segment   (2)sell   (2)send   (9)sending   (1)Senior   (1)sense   (2)sent   (3)separate   (5)September   (1)serve   (3)server   (1)service   (8)serviced   (1)services   (4)serving   (1)session   (13)set   (11)setting   (1)settings   (1)setup   (1)Sharon   (2)SHELBY   (1)she'll   (6)Sheri   (4)Shield   (2)Shirley   (2)

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short   (4)showing   (2)signed   (1)significant   (2)similar   (5)simple   (2)sir   (4)sit   (1)site   (12)sites   (7)sitting   (1)situation   (8)situations   (1)six   (1)skilled   (1)sliding   (1)slippery   (1)slope   (1)slow   (1)small   (3)smart   (1)snowball   (1)Solutions   (7)somebody   (3)someone's   (1)son   (1)soon   (4)Sorrell   (3)sorry   (7)sound   (4)sounds   (1)speak   (3)speaking   (2)special   (7)specific   (3)specifically   (3)spoke   (2)spoken   (1)spreadsheet   (1)spring   (1)staff   (11)staffing   (1)stampede   (1)stand   (1)standard   (1)standpoint   (4)start   (6)started   (2)starting   (2)

starts   (1)stat   (1)STATE   (37)stated   (3)statement   (1)statements   (2)states   (4)State's   (1)stating   (1)status   (5)statute   (1)stay   (1)stenotype   (1)step   (1)Stephens   (3)stepping   (1)sterile   (1)sticker   (1)stipulation   (1)stop   (1)story   (1)straight   (2)Strange   (1)Street   (1)strict   (1)structure   (1)student   (1)stuff   (3)subject   (1)submit   (2)submitted   (7)sued   (1)suffered   (1)suggested   (2)suggestions   (1)Supermarket   (1)supervising   (1)supervision   (1)supervisor   (2)supplement   (2)supposed   (1)Supreme   (1)sure   (30)surgery   (1)Susan   (5)Susan's   (1)suspect   (1)swallow   (1)switch   (1)

System   (7)systemic   (1)Systems   (1)

< T >table   (1)tack   (1)take   (13)taken   (4)takes   (1)talk   (4)talked   (9)talking   (2)talks   (1)tally   (1)tasked   (1)tech   (2)technical   (1)technicians   (4)technology   (9)techs   (1)telephone   (2)tell   (11)telling   (2)template   (1)ten   (1)Tennessee   (1)testimonials   (1)Thank   (15)thanks   (1)theory   (1)Therapeutics   (2)therapy   (2)thereto   (1)thick   (1)thing   (11)things   (8)think   (59)thinking   (3)third   (1)Thirty   (2)thought   (5)thoughts   (1)threat   (4)three   (8)three-fold   (1)Thursday   (2)Tim   (5)time   (21)

times   (5)today   (2)today's   (1)Todd   (5)told   (5)tolerate   (1)tomorrow   (1)top   (4)total   (4)touch   (1)traditional   (3)trained   (1)training   (3)transcribed   (1)transcript   (1)transcription   (1)Transdermal   (1)Treasurer   (2)Treasurer's   (3)treated   (1)treating   (1)treatment   (2)true   (3)try   (4)trying   (7)tube   (1)Turenne   (1)turned   (2)turns   (1)Twelve   (1)two   (20)two-fold   (1)two-week   (1)Tylenol   (1)type   (7)typed   (1)types   (2)

< U >Uh-huh   (1)unable   (1)understand   (6)understanding   (5)uninformed   (1)update   (2)uphold   (1)upholding   (1)use   (8)usual   (1)

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usually   (1)utilization   (1)utilize   (1)

< V >vacation   (1)Vanderver   (3)various   (1)vehicles   (1)verification   (1)verify   (7)verifying   (4)version   (1)viable   (1)Vice   (1)View   (7)Village   (1)violates   (2)violating   (1)Virginia   (42)voice   (1)void   (1)volume   (1)voluntary   (1)vote   (2)voted   (1)VPN   (1)VPNs   (2)

< W >wait   (2)Walgreens   (2)walls   (1)want   (31)wanted   (2)wanting   (1)wants   (6)Ward   (75)warning   (2)way   (16)Wayne   (2)ways   (1)Wednesday   (3)week   (4)weekends   (1)weekly   (1)Welcome   (1)well   (26)Wellness   (3)

went   (4)We're   (41)we've   (15)whatsoever   (1)wholesale   (2)widespread   (1)willing   (2)wise   (1)woman   (1)wondering   (1)word   (1)wording   (1)work   (10)work-balancing   (1)worked   (2)working   (10)works   (1)world   (1)worry   (1)wow   (1)write   (2)writing   (9)written   (6)wrong   (1)

< Y >yada   (3)y'all   (7)Yeah   (67)year   (8)years   (4)year's   (1)Yeatman   (60)yesterday   (1)young   (1)