Business focusInfoDom business focus are services for strategic management, busi-

ness transformation and integration of ICT solutions based on Business Process Management, Knowledge Management and programs and pro-jects management.

Business values for customers are focused on productivity improve-ment, better use of resources, cost and business risk reduction. Our cu-stomers and services come from both business and public sector.

InfoDom supports the complete cycle of customer value creation: strategic management consulting, programs and projects management, implementation of ICT solutions and information security.

Eco-systemInfoDom Group includes companies InfoDom Ltd. and Teledom Ltd. in

Zagreb, InfoDom WE SPRL in Brussels (Belgium), InfoDom Ltd. Sarajevo (Bosnia and Herzegovina) and InfoDom SEE Ltd. (Serbia) and it also co-operates with a network of partners in countries where it has no local presence.

Product development and services, as well as cooperation with cu-stomers, is based on generic models and methodologies developed by global institutions, such as Business Process Management Institute, TeleManagement Forum, Knowledge Management Consortium In-ternational and Project Management Institute.

In the Republic of Croatia, cooperation within InfoDom ecosystem consists of cooperation with business sector, government bodies, natio-nal institutions and strategic business partners and groups.

Products and services of InfoDom are based on tools and methodolo-gies of IBM, Software AG, Microsoft and Oracle, with whom InfoDom has the highest level of certified partnerships.

InteroperabilityEstablishing interoperability is a necessary condition for maximizing

the social and economic potential of information and communication technologies, given the complexity and heterogeneity of standards, processes, technologies and services. The particular needs are clearly identified in the Digital Agenda for Europe under the Europe 2020 Stra-tegy. InfoDom possesses unique expertise in consulting on the issue of interoperability in accordance with applicable European Interoperability Framework (EIF 2.0) at the level of government, the public sector and the economy, and offer IT solutions based on the data bus (ESB / GSB) to ensure the implementation of standards.

Reference: Croatian Interoperability Framework (HROI) Interoperabi-lity Framework BiH - PARCO, GSB for e-Government in the Republic of Serbia, 5 GSB installations in Croatia, ASP GSB as external service of InfoDom.

ISO standardsISO 9001:2008 Quality Management System - our concern about the

quality of InfoDom products and customer satisfaction. Certified business processes: business process reengineering, information systems design, development and maintenance of software and project management.

ISO / IEC 27001 system for managing information security - we gua-rantee our customers the highest level of security when delivering applica-tion services over the Internet and we assure the continuity of monitoring and continuous improvement of information security.

Our staffValue creation is based on the skills of certified professionals, busi-

ness processes oriented towards efficiency, learning and innovation as well as virtually organized specialized teams driven by leading global methodologies.

Career development, motivation and personal performance monito-ring all contribute to individual accountability and success.

w w w . i n f o d o m . h r

total quality

to business excellence

From complex business decisions

information security

information system model

business process design

application development

system implementation

x2x Platform is an information platform for electronic exchange of business docu-ments and providing services of information intermediaries. Includes mediation in the exchange of e-invoices as the most common used electronic business document.

e-BAP is a platform for managing business content, cases (files), workflows and busine-ss documentation, and effective communica-tion within the organization and with exter-

nal business subjects. Based on the core that integrates standard organization functions using technologies such as digital signatures, electronic documents, web services and service bus (ESB). It also allows automatic exchange of electro-nic documents and dispatch with the integration of e-mail as an official mail to business subjects, citizens and businesses.

Reference list•Agricultural Land Agency•Agency for Regional Development•Agricultural Land Agency•Croatia Insurance•Croatian Bank for Reconstruction and Development•Croatian Parliament•Croatian Pension Insurance Institute•Croatian Telecom•Customs Administration•Dalekovod•Elektroprivreda Crne Gore•Erste Bank, Bosnia and Herzegovina•Hypo Bank• JP NIO Official Gazette of Bosnia and Herzegovina •Ministry of Administration, Croatia•Ministry of Agriculture, Croatia•Ministry of Communications and Transport of BiH•Ministry of Construction and Physical Planning, Croatia•Ministry of Environmental and Nature Protection, Croatia•Ministry of Finance, Croatia•Ministry of Finance and Treasury, Bosnia and Herzegovina •Ministry of Health, Croatia•Ministry of Maritime Affairs, Transport and Infrastructure, Croatia•Ministry of Regional Development and EU Funds, Croatia•Ministry of Science, Education and Sports, Croatia•Ministry of Tourism, Croatia•Official Gazette of the Republic of Croatia•OiV - Transmitters and Communications Ltd.•PBZ Sarajevo, Bosnia and Herzegovina•PlinaCRO•Public Procurement Agency of Bosnia and Herzegovina •Raiffeisen Bank, Bosnia and Herzegovina •Republic Administration for Inspection Activities of Republic of Srpska•Sarajevo International Airport•State Geodetic Administration•Tax Administration•The Electronic Media Agency•Volksbank Sarajevo (Sberbank), Bosnia and Herzegovina

e-Inspector is an expert system that fully supports inspection activities and is develo-ped fully in compliance with EU directives and regulations, but also customized to the local legal regulations. e-Inspector conside-

rably contributes to strengthening inspection through using knowledge bases that contains regulation knowledge and best practices. The fundamental purpose of e-Inspektor is to increase efficiency and effectiveness of inspection service.

e-Government Operation Platform is a unique, integrated and modular platform for business process management, registries, files, records, digital archive and electronic

case management of public administration. Provides complete interoperability with external, heterogeneous systems through integrated service bus (GSB - go-vernment service bus).

Procurement planning and execution system is a web information system that supports bu-siness processes associated with public procu-rement, includes the management structure of

the programs, projects, activities (budget plan) and supports all activities related to public procurement, and monitoring the implementation and contracts fullfilment and invoice acceptance. SPIN@ supports full (End-2-End) electronic processes, the appli-cation of e-signatures and web services for integration with other systems (financial management, warehouse management, records management ...).

Oracle e-Business Suite is an integra-ted, modular and the most complete set of applications that covers almost all areas of business from sales and marketing, through projects, finance and human resource ma-nagement to the production management and supply chain.

OpenERP is an Open source comprehen-sive suite of business applications, which in its basic package includes sales, CRM, group discussion, project management, warehouse management, manufacturing, accounting and human resources.

Infodom offerWe enable our users to increase business efficiency and market com-

petitiveness with our products and services.

InfoDom Ltd.Andrije Žaje 61/I, 10000 Zagreb, Hrvatska

Tel: +385 1 3040 588, fax: +385 1 3040 593e-mail: infodom@infodom.hr

InfoDom Sarajevo Ltd.Fra Anđela Zvizdovića 1, 71 000 Sarajevo, BiH

Tel: +387 33 295 216, fax: +387 33 295 217e-mail: info@infodom.ba

InfoDom SEE Ltd.Vladimira Popovića 38-40, 11070 Beograd, SrbijaTel: +381 11 715 69 29, fax: +381 11 715 69 00

e-mail: info@infodom.rs

E X C E L L E N C E T H R O U G H K N O W L E D G E