business design

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BUSINESS DESIGN 201.736.7133 /// [email protected] Unieuro’s Unico Consumer Electronics Retail Service & Branding TM’s MediaCucine Domestic Kitchens Product + Service Design Barilla Chalta Pasta Food Retail Service New Market Strategy Farmful Horticulture Info Retail Business System Modeling INDEX HARDIK J. AMIN www.hardikjamin.com Text 2 Shape 3D Printing Neighborhood Manufacturing Live Grid Solar Energy Service Innovation OOGA Urban Farming Sustainable Change

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Page 1: Business Design

BUSINESS DESIGN201.736.7133 /// [email protected]

Unieuro’s UnicoConsumer ElectronicsRetail Service & Branding

TM’s MediaCucineDomestic KitchensProduct + Service Design

Barilla Chalta PastaFood Retail ServiceNew Market Strategy

FarmfulHorticulture Info RetailBusiness System Modeling

INDEX

HARDIK J. AMIN

www.hardikjamin.com

Text 2 Shape3D PrintingNeighborhood Manufacturing

Live GridSolar EnergyService Innovation

OOGAUrban FarmingSustainable Change

Page 2: Business Design

INDEX www.hardikjamin.com

TR

EN

DS

/ C

ULT

UR

E

CHALTA PASTAAs the name suggests, the service means ‘moving pasta’ - glocal solution to reach out efficiently and culturally by superimposing Barilla as an Italian food brand onto the diverse Indian market. CONTEXT PANAROMA

TEAM - ANNA I FRANCESCO I Hardik I NOOR

How might we better integrate Italian food brandBarilla into the complex Indian Food market?

INDEX www.hardikjamin.com

TR

EN

DS

/ C

ULT

UR

E

As the name suggests, the service means ‘moving pasta’ - glocal solution to reach out efficiently and culturally by superimposing Barilla as an Italian food brand onto the diverse Indian market. CONTEXT PANAROMA

TEAM - ANNA I FRANCESCO I Hardik I NOOR

How might we better integrate Italian food brandBarilla into the complex Indian Food market?

Page 3: Business Design

INDEX www.hardikjamin.com

CHALTA PASTAAs the name suggests, the service means ‘moving pasta’ - glocal solution to reach out efficiently and culturally by superimposing Barilla as an Italian food brand onto the diverse Indian market.

TEAM - ANNA I FRANCESCO I Hardik I NOOR

ROAD MAP

TOUCH POINT SERVICE SYSTEM

TOUCH POINT PRICING SYSTEM

How might we better integrate Italian food brandBarilla into the complex Indian Food market?

Page 4: Business Design

INDEX www.hardikjamin.com

CHALTA PASTAAs the name suggests, the service means ‘moving pasta’ - glocal solution to reach out efficiently and culturally by superimposing Barilla as an Italian food brand onto the diverse Indian market.

TEAM - ANNA I FRANCESCO I Hardik I NOOR

TOUCH POINT STRATEGY

CITY MAPservice providing touch points

\\\\\\\\\\\\\\\\\\\\

TYPE 1-------------------------‘CENTRAL’ Mobiles-------------------------TOUCH POINT - A

TYPE 2-------------------------‘FLEXIBLE’ Mobiles-------------------------TOUCH POINT - B

serv

ice

touc

h p

oin

t exp

eri

en

ce

TOU

CH

PO

INT

- A

BARILLA dry pasta Chalta Pasta: mobile italian food service

LOCATIONAHMEDABAD, INDIA.

TOUCH POINT__ABLUE [ref. City Map]

TOUCH POINT__BRED [ref. City Map]

TOUCH POINT__CSUPERMARKET SHELF

TYPE 2-------------------------‘TAKE AWAY’ -------------------------custom packageA__no: 25, B__no: 75-------------------------Touch points - A&B

TYPE 1-------------------------‘EAT THERE’ -------------------------custom packs,no:100-------------------------Touch points - A

TYPE 1 & 2-------------------------‘@HOME’ -------------------------custom packageno: shelf size-------------------------Touch points - C

How might we better integrate Italian food brandBarilla into the complex Indian Food market?

INDEX www.hardikjamin.com

As the name suggests, the service means ‘moving pasta’ - glocal solution to reach out efficiently and culturally by superimposing Barilla as an Italian food brand onto the diverse Indian market.

TEAM - ANNA I FRANCESCO I Hardik I NOOR

TOUCH POINT STRATEGY

CITY MAPservice providing touch points

\\\\\\\\\\\\\\\\\\\\

TYPE 1-------------------------‘CENTRAL’ Mobiles-------------------------TOUCH POINT - A

TYPE 2-------------------------‘FLEXIBLE’ Mobiles-------------------------TOUCH POINT - B

serv

ice

touc

h p

oin

t exp

eri

en

ceTO

UC

H P

OIN

T -

A

BARILLA dry pastaChalta Pasta: mobile italian food service

LOCATIONAHMEDABAD, INDIA.

TOUCH POINT__ABLUE [ref. City Map]

TOUCH POINT__BRED [ref. City Map]

TOUCH POINT__CSUPERMARKET SHELF

TYPE 2-------------------------‘TAKE AWAY’ -------------------------custom packageA__no: 25, B__no: 75-------------------------Touch points - A&B

TYPE 1-------------------------‘EAT THERE’ -------------------------custom packs,no:100-------------------------Touch points - A

TYPE 1 & 2-------------------------‘@HOME’ -------------------------custom packageno: shelf size-------------------------Touch points - C

How might we better integrate Italian food brandBarilla into the complex Indian Food market?

Page 5: Business Design

MACRO BUSINESS SYSTEM ANALYSIS SERVICE SYSTEM INTERVENTION SERVICE-PRODUCT PRICING SYSTEM

CHALTA PASTAAs the name suggests, the service means ‘moving pasta’ - glocal solution to reach out efficiently and culturally by superimposing Barilla as an Italian food brand onto the diverse Indian market. TOUCH POINT SYSTEM

How might we insert western products throughservice innovation into the Indian Food market?

INDEX www.hardikjamin.comTEAM - ANNA I FRANCESCO I Hardik I NOOR

Page 6: Business Design

INDEX www.hardikjamin.com

MEDIA CUCINEA product + service system project, aimed at domestic users providing ‘personal assistantance‘ organising hectic lifestyles by integrating touch projection with unused kitchen surfaces.

TEAM - CARLA I Hardik I NAM I TAYLOR

calculated potential area qualitatively and quantitatively

OPPORTUNITY MAP

SYNTHESISACTIIVTY MAP

ACTIVITIES

PROBLEMS

Monitoring kidswhile cooking

Group Cooking / Gatherings- Organization

Lack of power sources for all tools being used at once

Products used not intended for the space- laptop, phones, TV etc.

Various activitiesmake a clutteredenvironments- cables, books,toys in the way

Assistance incooking

EntertainingKids whilecookingSAFETY

Eating Area /

EntertainmentArea /

Relaxation Space

Preaparation &Cooking/

Eating Area/Relaxation Space

Social Hub WithFriends/

Working area-laptop, cellphone/

Cooking parties

Potentiallydisastrous

situations- (e.g.using a laptopnear running

water, kids toyson the floor

Preparation &Cooking /

Playing /kids /

Work area

Make-shiftsolutions usedto create abetter workingenvironment-books stacked to hold items.

Preparation &Cooking /Eating Area /Working space /Entertainment area /Relaxation space

whatif ?the kitchen could alterits layout, so that users could create a more efficient use of space for consumer oriented activities?

the kitchen is a highly interactive space to encourage people to cook better foor?

the kitchen is a place to connect family and friends in an experiential and meaningful way, to build healthier relationships?

How might we understand domestic user lifestyles to imagine new services for kitchen environments?

Page 7: Business Design

INDEX www.hardikjamin.com

MEDIA CUCINEA product + service system project, aimed at domestic users providing ‘personal assistantance‘ organising hectic lifestyles by integrating touch projection with unused kitchen surfaces.

TEAM - CARLA I Hardik I NAM I TAYLOR

USABILITY TESTING

PRIMARY USABILITY SECONDARY USABILITY TERTIARY USABILITY PRODUCT ANALYSIS

qualitative: activity of usability

quantitative: amount of usabilityCOOKING / PREPARING / CLEANINGprimary activity for the product and primary user is female user.

PLAYING / EDUCATINGsecondary activity around the product and next to female users comes kids.

WORKING / MULTITASKINGemergent activity for the product for multitasking with different media.

SOCIAL GATHERINGStertiary emergent activity around the product with temporary users.

How might we understand domestic user lifestyles to imagine new services for kitchen environments?

Page 8: Business Design

INDEX www.hardikjamin.com

MEDIA CUCINEA product + service system project, aimed at domestic users providing ‘personal assistantance‘ organising hectic lifestyles by integrating touch projection with unused kitchen surfaces.

TEAM - CARLA I Hardik I NAM I TAYLOR

PRODUCT-SERVICE

MEDIA COOKINGpersonal chef

MEDIA ASSISTANTsocially active service

MEDIA MULTITASKINGpersonal assistant

MEDIA PLAYINGpersonal playmate

How might we understand domestic user lifestyles to imagine new services for kitchen environments?

Page 9: Business Design

OOGASOCIAL IMPACT

The service aims to grow fruits and vegetables by applying a ‘zero km.’ strategy to localize fresh production and consumption linking unemployed farmers to underutilized urban spaces.

INDEXTEAM - Anna I Bird I Hardik I Smriti www.hardikjamin.com

Connect here to OOGA pitch http://vimeo.com/28158807

grow near.get near

Under utilised open spaces Migration

RURAL URBAN

No Job

Gap for Vegetable

Farmer

Demand

Supply

82.7%

Junk diet

students

Neighborhood retail

Shop

5 $

Healthy dietEmployment

Optimum Supplyof fresh food

students

Promotion ofOrganic Supply

Shop

2 $

Self-entrepreneur

Green organic city

How might we capitalize on rural to urban migration considering sustainable change?

Page 10: Business Design

OOGAThe service aims to grow fruits and vegetables by applying a ‘zero km.’ strategy to localize fresh production and consumption linking unemployed farmers to underutilized urban spaces.

How might we capitalize on rural to urban migration considering sustainable change?

INDEXTEAM - Anna I Bird I Hardik I Smriti www.hardikjamin.com

VALUE PROPOSITION

ICARagriculture agency

Farmer University

Shop

. Salary

. Subsidized rates of seeds and

fertilizers

. Increased profitability from

self business

. Inhouse production of college

canteen demand

. Green University Promotion

.Cost saving in food investment

. Market extension

. Promotion

. R&D

OOGA

. Subscription fee from farmer

. Annual service salary from

college

. Branding kit profit

. Commission from Nokia

(market extension)

. Commission from agri agency

. Promotion and market opportunity

. Market extension

. Increased branding

. Increase in types and no. of users

. Reduced prices of FFV produce

. Information access

. Branding (affiliation with ooga

& university)

100%

Plan A Plan B

$

Farmer : EmployeeUniversity : Required land + Agri. Investment

25%

75%OogaFarmer

University

Retailers

Farmer : EnterpreneurUniversity : Proposed land - Agri Investment

$

Page 11: Business Design

OOGAThe service aims to grow fruits and vegetables by applying a ‘zero km.’ strategy to localize fresh production and consumption linking unemployed farmers to underutilized urban spaces.

INDEXTEAM - Anna I Bird I Hardik I Smriti www.hardikjamin.com

ACTORS

SkillsExperienceKnow-How

Land Training/Agri- Facilities ConsultingConnecting

Coordinating

How might we capitalize on rural to urban migration considering sustainable change?

Farmer OOGAHorticultural

Agency [ICAR]University

Farmer Skills Collaboration Ooga-man

Ooga Agrikit University Land Agri Agency Training

Page 12: Business Design

OOGAThe service aims to grow fruits and vegetables by applying a ‘zero km.’ strategy to localize fresh production and consumption linking unemployed farmers to underutilized urban spaces.

INDEXTEAM - Anna I Bird I Hardik I Smriti www.hardikjamin.com

FINANCIAL MODEL

Plan A

10%ooga

90%farmer

15%ooga

from University from University from Farmers

Plan B

85%farmer

OogaFarmer

Student & Retailers$

20%

How might we capitalize on rural to urban migration considering sustainable change?

25% of harvest received under the agreement of Plan B

OOGA University

1st Year

ICAR

90% 10%

100%

FarmerRetailer

Shop

2nd Year

Farmer OOGA UniversityRetailer

Shop

1st Year

ICAR

85%

80% 20%

15%90%9 10%1

00%00%0075%

25%

Page 13: Business Design

INDEX www.hardikjamin.com

UNICOThe name literally means ‘unique’ in Italian. The service offers three plans based on product perceptions v/s user types by ‘unique’ RFID tags for Unieuro post-purchase brand connection. CUSTOMER JOURNEY

IN-

STO

RE

PR

OD

UC

T A

SS

OR

TME

NT

TEAM - FRANCESCO I GEORGIA I GIOVANNI I Hardik I JON

How might we develop retail services around product lifecycle to increase brand’s value offering?

Page 14: Business Design

SERVICE PLANS

pri

mar

y

CARE

INDEX www.hardikjamin.com

SERVICE IMAGE

UNICOThe name literally means ‘unique’ in Italian. The service offers three plans based on product perceptions v/s user types by ‘unique’ RFID tags for Unieuro post-purchase brand connection.

TEAM - FRANCESCO I GEORGIA I GIOVANNI I Hardik I JON

How might we develop retail services around product lifecycle to increase brand’s value offering?

seco

nd

ary

Page 15: Business Design

INDEX www.hardikjamin.com

STORY BOARD

UNICOThe name literally means ‘unique’ in Italian. The service offers three plans based on product perceptions v/s user types by ‘unique’ RFID tags for Unieuro post-purchase brand connection.

TEAM - FRANCESCO I GEORGIA I GIOVANNI I Hardik I JON

I am a student working on my final submission

O Lord, SAVE ME !LET ME go to, Unieuro

How might we develop retail services around product lifecycle to increase brand’s value offering?

INDEX www.hardikjamin.com

STORY BOARDThe name literally means ‘unique’ in Italian. The service offers three plans based on product perceptions v/s user types by ‘unique’ RFID tags for Unieuro post-purchase brand connection.’

TEAM - FRANCESCO I GEORGIA I GIOVANNI I Hardik I JON

I am a student working on my final submission

O Lord, SAVE ME !LET ME go to, Unieuro

How might we develop retail services around product lifecycle to increase brand’s value offering?

Page 16: Business Design

LIVE GRIDThe service aims to integrate existing resources and patterns to distribute solar power using leased rooftops of residentials and government buildings to provide clean, renewable energy.

INDEXTEAM - Hardik I Smriti www.hardikjamin.com

INSIGHTS

How might we regulate energy consumption byproposing a new business around it?

Page 17: Business Design

LIVE GRIDThe service aims to integrate existing resources and patterns to distribute solar power using leased rooftops of residentials and government buildings to provide clean, renewable energy.

INDEXTEAM - Hardik I Smriti www.hardikjamin.com

KEY RESOURCES

How might we regulate energy consumption byproposing a new business around it?

Page 18: Business Design

LIVE GRIDThe service aims to integrate existing resources and patterns to distribute solar power using leased rooftops of residentials and government buildings to provide clean, renewable energy.

INDEXTEAM - Hardik I Smriti www.hardikjamin.com

USER SCENARIO

How might we regulate energy consumption byproposing a new business around it?

Page 19: Business Design

LIVE GRIDThe service aims to integrate existing resources and patterns to distribute solar power using leased rooftops of residentials and government buildings to provide clean, renewable energy.

INDEXTEAM - Hardik I Smriti www.hardikjamin.com

BUSINESS PLANNING

How might we regulate energy consumption byproposing a new business around it?

Page 20: Business Design

INDEX www.hardikjamin.com

FARMFULThe information portal is a key service mechanism enabling distributed farmers to connect directly to distributed users involving stakeholders to democratize selling & reducing waste.

TEAM - Hardik I SANTOSH I Smriti

TOUCH POINT MATRIX

www.hardikjamin.com

TOUCH POINT MATRIX

How might we increase distributed stakeholder transparency through information platforms?

Page 21: Business Design

INDEX www.hardikjamin.com

FARMFULThe information portal is a key service mechanism enabling distributed farmers to connect directly to distributed users involving stakeholders to democratize selling & reducing waste.

TEAM - Hardik I SANTOSH I Smriti

BUSINESS MODEL

How might we increase distributed stakeholder transparency through information platforms?

Customer Relationship

Channels

Customer Segment

Automated ServicesPersonal ServicesCommunity ServicesCo-creationCorporate Relation -ships

e-CommerceWeb-TVWord of mouthMediaEvents and exhibitions

1.BUYERSHouseholdsCatering ServicesRestaurantsInstitutesHotelsProcess industries

2.PRODUCERSFarmers

3.DISTRIBUTORSNeighborhood RetailersWholesalers

Key Partners Activities

Resources

Value Propositions

1.PRIMARYNOKIA Life Tools/UNIPHORE/RML Services

2.SECONDARYWarehouse facilitatorsMicro- finance companyNGO’s

3.TERTIARYMediaAgriculture expertsAgro-Research Institutes

Services PromotionInformation ManagementIT System DevelopmentResources NetworkingStrategic AlliancesAgriculture Awareness

ICT Platform

Logistics

Warehouses

Human resourcesCapital

Brand and PatentAg -riculture Awareness

Farmer :Freedom to choose convinient and profitable market

Consumer :Increased Profit Margins

Retailer :Increased variety of choices and prices

Social :New job opportunities

Reduced Wastage

Health Awareness

Local Money circulation

Cost Structure Revenue Stream

1.Economy of scale2.Low price value proposition

Direct Sales of FFV produceValue Added Service ChargesSubscription Charges (e.g. freemium and corporate)Newsletter subscriptionAdvertisements and Promotions

Page 22: Business Design

INDEX www.hardikjamin.com

FARMFULThe information portal is a key service mechanism enabling distributed farmers to connect directly to distributed users involving stakeholders to democratize selling & reducing waste.

TEAM - Hardik I SANTOSH I Smriti

SYSTEM MAP

FARMFUL SERVICE SYSTEM MAP

-information flow

-cash flow

-product flow

-stakeholder position

-touchpoints

How might we increase distributed stakeholder transparency through information platforms?

Page 23: Business Design

3. USE

Neighborhood digital services Design-Material trend

Digital Manufacturing Process

1. SHAPE2. MAKE

TEXT TO SHAPEGENERATIVE RESEARCH

A neighborhood micro factory strategy enabling distributed manufacturing of designs in response to the trend of object personalization aided by 3D design co-creation & 3D Printing.

INDEX www.hardikjamin.comHARDIK J. AMIN

Additive Manufacturing of Human Aided Design asNeighborhood Enterprises

Page 24: Business Design

EVALUATIVE RESEARCH

Centralized Business

ON-DEMAND PRODUCTIONreducing expenditures

reducing intermediary steps

Design PrintPersonal Variation

UNIQUEProduct

COMPANY MarketLocation

UserResearch

DesignMass

ProductionStorage

Inventory

Distribution Retail USER

expenditure cloud

Distributed Business

DIRECT REACH MAKES IT AFFORDABLE

removes storage-inventory

DesignCOMPANYLOCAL

CENTER USER

shrinking of expenditure cloud

MORE PROFIT MARGINDesign mass-customization using 3d printing in 1.5 hours.

TEXT TO SHAPEA neighborhood micro factory strategy enabling distributed manufacturing of designs in response to the trend of object personalization aided by 3D design co-creation & 3D Printing.

INDEX www.hardikjamin.comHARDIK J. AMIN

Additive Manufacturing of Human Aided Design asNeighborhood Enterprises

Page 25: Business Design

TEXT TO SHAPEA neighborhood micro factory strategy enabling distributed manufacturing of designs in response to the trend of object personalization aided by 3D design co-creation & 3D Printing.

INDEX www.hardikjamin.comHARDIK J. AMIN

EXPERIENCE PROTOTYPE

A lifestyle of Shape-Making as emergent in reference to past that evolved as Text-walking.

THIS IMAGE CONNECTS TO VIMEOhttp://vimeo.com/31378411

SELECT

1

CUSTOMIZE

2

3

MAKE IT !

3D PRINTERby Stratasys

READY TO USE OBJECTS!

Additive Manufacturing of Human Aided Design asNeighborhood Enterprises

Page 26: Business Design

BUSINESS DESIGNDevise offerings that inspire organizations and excite customers, by creating new market avenues for sustainable growth by combining design thinking and corporate strategy methods. THINKING TOOLS

INDEX www.hardikjamin.comHARDIK J. AMIN

DISCOVER STRATEGIZE INNOVATE

Mind Map

Social Impact

Usability Testing

Customer Journey

Context Panaroma

Touch Point Matrix

Generative Research

Road Map

Story Board

System Map

Financial Model

Product-Service

Rough Prototype

Experience Prototype

Actors

Service Image

Business Model

Opportunity Map

Value Proposition

Evaluative Research

Touch Point Strategy

For creative business innovation, some of the methods used to craft strategies!