business continuity: how important is it?€¦ · business continuity: how important is it? ......
TRANSCRIPT
Business Continuity: How Important Is It?
Please turn on your computer speakers to listen to the audio.
This webinar is being recorded and a copy will be available on the Safeguard Iowa Partnership website for future viewing.
Feel free to submit questions throughout the presentation, a facilitated Q&A will take place at the end.
To submit a question: enter in the question box on the right.
Understand why it’s important to plan and prepare for potential business disruptions.
Discuss the basics of creating a business continuity plan.
Review the available resources for businesses.
40-60% of small businesses fail after a major emergency Small Business Administration
Declared disasters more than doubled in recent years
John Arens
Small businesses are a vital part of the U.S. economy:
99% of all employers
75% of net new jobs
97% of all U.S. exporters
Great challenges:
Money is tight
Profit margins are small
Debts are high
Time is short
Never enough staff
Susie Shapiro/FEMA
“It won’t happen to ME”
Small events can be just as devastating
No
Production
Customers
Sales
NO BUSINESS
Plan to protect your:
Business
Investment
Livelihood
Preparedness enhances recovery from:
• Damages to capital assets, equipment or inventory
• Business disruption
• Financial losses
• Loss of market share
Preparedness bolsters:
• Business’ security
• Credibility with customers, vendors, supply chain and the community
Polk County EMA
Theft
Computer Failure
Communication Failure
Security Alert
Documents Flooded
Workplace Violence
Employee Sickness
Power Outages
Strikes
Fire
Non-access of Site
Extreme Weather
Supply Chain
Hazardous Materials
Have your tools grown feet and walked out the door?
Has your company gas bill doubled since last month?
Does it take more time for your crews to finish work than it should?
Are you ordering supplies more and more often?
Security
Placement of documents
Controlled shut-down
Employee Sickness
Strikes
Fire
Workplace violence
1 million individuals each year
$55 million in lost wages
Cedar Rapids Gazette
Non-access of site
Extreme Weather
Supply Chain
Hazardous materials
Secure primary location
Secure alternate location
Select crisis manager plus backups
Select spokesperson plus backups
Create emergency contact list
Determine who will participate in emergency planning and crisis management
Include representation from all staff
Coordinate with neighbors and building management
Rank your risk against natural and man-made disasters
High
Medium
Low
What is covered by insurance?
Flood insurance is different
List prioritized critical operations, staff in charge and procedures for each
Facilities
Suppliers, Contractors, Vendors
Key Customers
Employees
Know the computer hardware you own or lease
Know the capacity of your IT system
Document the model, serial number, date of purchase and cost for insurance records
Who will communicate emergency plans to employees? How?
In a disaster, how will you communicate with employees?
Create a list of emergency numbers for all employees
Encourage family communication plans
What are the steps you are taking to protect your computer hardware?
What are the steps you are taking to protect your computer software?
What steps are you taking to protect internet connectivity?
Who is responsible for backing up critical records, including payroll and accounting systems?
Are backup records, site maps, insurance policies, bank account records and other essential information stored onsite and offsite?
Review types of insurance, coverage, deductibles, policy limits
Record policy numbers
Are there measures or additional insurance required to keep you open for business in the event of an emergency?
Establish what employees should do if they need to leave the workplace quickly
Is there a warning system?
Where is the assembly site?
Who will shut down the business?
Who will issue the all clear to return to work?
Cynthia Hunter/FEMA
Collaborate with neighboring businesses & building owners
Post evacuation routes in clear view of workplace
Ensure building exits are clearly marked
Practice the plan, practice evacuation procedures several times a year
Establish shelter-in-place procedure to include:
Warning system
Shelter-in-place location
Seal-the-room location
Who shuts down the business
Who issues the all clear to return to work
Mark a date each year to review and update your plan.
Practice the plan several times a year.
Incorporate key messages in new employee orientation.
Encourage employees to prepare themselves & their families by getting a home emergency supply kit, creating a family emergency plan and staying informed.
Safeguard Iowa Partnership
www.safeguardiowa.org [email protected] 515.246.1707
Ready Business Download at www.ready.gov Order from 1-800-BE-READY
20 Weeks to Preparedness
www.safeguardiowa.org/20-weeks-to-preparedness
Ready America
www.ready.gov or 800-BE-READY
Share your plan and procedures with employees, customers and others; encourage them to prepare
Spread the word among your industry, vendors, supply chain, professional associations and customers
Preparedness Pays
Please use question box on right hand side to submit your questions.
With no further questions, we will conclude the webinar.
A copy of the recorded webinar will be posted on the Safeguard Iowa website – look for an e-mail
April 19 : 8:30 AM – 4 PM : Critical Infrastructure & Key Resources Workshop
Registration is required. To register for the webinar/workshop go to www.safeguardiowa.org/event.
