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BUS PASS PILOT PROGRAMFOR STUDENTS

Marlene DrinkwineVice President, Business Services

Dr. Mike MuñozVice President, Student Support Services

Wednesday, May 22, 2019

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Agenda

1. What are the current transportation options for LBCC students?

2. Why do we need a Bus Pass Pilot Program?

3. How did we develop the proposed Bus Pass Pilot Program?

4. How would the proposed Bus Pass Pilot Program work?

5. Questions

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Viking Voyager Shuttle

Base Operations 7:30 a.m. to 4:30 p.m. Monday through Thursday

Extended Operations 4:30 p.m. to 10:00 p.m. Monday through Saturday

Route: LAC D Bldg LAC Vets Stadium PCC LAC D Bldg . . .

Number of Rides: Approximately 40,000 rides each Fall and Spring semester

Daily average: 41.5 rides

Annual Cost: Approximately $370,000 / Free for students with ID

Funding Sources: Parking permits, ASB, Student Equity

1. What are the CURRENT TRANSPORTATION OPTIONS for LBCC students?

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District-Purchased Long Beach Transit PassesIn 2017-18: Available to disproportionately impacted students Number of Students: 300/semesterFunding Source: Student Equity

In 2018-19: Available to first-year, full-time studentsNumber of Students: Approximately 300/semesterFunding Source: CA College Promise

1. What are the CURRENT TRANSPORTATION OPTIONS for LBCC students?

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Long Beach Transit Student Passes

LBCC students can purchase their own monthly passes.Cost: $40/month or $320/year for eight months (Fall and Spring semesters)

(Regular cost of pass: $65/month)

Process to get a pass:• Complete an application• Provide a Passport photo • Provide proof of full-time enrollment in 12 or more units• Provide copy of an official photo ID• Submit packet:

• Online at www.taptogo.net (can use mobile phone or computer)• In person at Long Beach Transit Center in Downtown Long Beach• Via mail—cards are mailed to eligible applicants

within 20 business days after verification has been completed

1. What are the CURRENT TRANSPORTATION OPTIONS for LBCC students?

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• The current program provides passes to only 300 students a semester and is

supported by categorical funds

• The Viking Shuttle route is limited to running only between campuses

• Students who purchase their own discounted bus passes still pay $40/month

• The process for students to get their own discounted passes can be a barrier

2. Why do we NEED A BUS PASS PILOT PROGRAM?

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• Analyzed different programs and funding models

• Reviewed student data provided by LBCC’s office of Institutional Effectiveness

• Met with Long Beach Transit

• Developed partnership with CSULB and LBUSD

• Met with ASB representatives

• Surveyed LBCC students

• Organized Long Beach Transit student focus group (May 23, 2019)

3. How did we DEVELOP THE PROPOSED BUS PASS PILOT PROGRAM?

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Student Transportation Survey• 2,406 Responses

• April 22 - May 8, 2019

• Outreach included:• Standalone text and e-mail • Included in Student “In the Loop”• Featured on LBCC.edu homepage• Flyers posted on campus and on Viking Voyager shuttle• Instagram and Twitter• Tables at Student Events

3. How did we DEVELOP THE PROPOSED BUS PASS PILOT PROGRAM?

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Student Transportation Survey

3. How did we DEVELOP THE PROPOSED BUS PASS PILOT PROGRAM?

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Student Transportation Survey

3. How did we DEVELOP THE PROPOSED BUS PASS PILOT PROGRAM?

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Student Transportation Survey

3. How did we DEVELOP THE PROPOSED BUS PASS PILOT PROGRAM?

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Student Transportation Survey

3. How did we DEVELOP THE PROPOSED BUS PASS PILOT PROGRAM?

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Student Transportation Survey

3. How did we DEVELOP THE PROPOSED BUS PASS PILOT PROGRAM?

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4. How would the PROPOSED PILOT PROGRAM work?• Expand availability of free passes from 300 students a semester to 1,000 students a

semester

• Students eligible for free passes would include full-time students who are in good standing and are the following:

• College Promise• Disabled• Disproportionately Impacted (Equity)• EOPS• Foster Youth• Veterans

• Allow more students to get a pass from the LBCC Cashier’s office—a simpler process than through LB Transit

• Funding source for the pilot: one-time, restricted funding

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4. How would the PROPOSED PILOT PROGRAM work?• June-August 2019: Prepare to Launch

• Begin notifying students as they enroll over the summer• Post signs key locations when the semester begins• Direct students to get ID and College Services Card (CSC) sticker immediately• LBCC and LBT communications campaign

• August-December 2019: Pilot Period• Monitor cost on a monthly basis

• Cost is calculated based on an average of 27 rides/month • LBCC is billed at $0.75/ride ($20.25/month for 27 rides)

• Review usage data on a monthly basis

• January 2020: Evaluation • How many students actually took advantage of the free bus passes?• What was the actual cost?• Could we afford to expand the program to additional students?• How could we improve the program?• What did students think? Student focus groups and surveys

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Questions?