"building the business case for sustainability" - carolyn whistlecraft, sentinel housing...
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Sentinel Housing Association
Carolyn Whistlecraft
Setting the scene
• What is important to your organisation?– Aligning with government targets– Leading the way/early adoption– Taking the path of least resistance/following close
behind climate change leaders– Attitudes of customers/supply chain– Local communities– Cost cost cost– Staff retention & attraction– Etc……..
Understand what others are doing
• Government targets
• Green accolades and awards that are important to your industry
• Local community projects
• Other local businesses
Understanding current position
• Carbon footprint
• Environmental audit
• Staff opinion poll on environmental attitudes
• Spending habits within industry – is there shift towards ‘greener’ products or services
For Sentinel……
‘Being a great landlord’
• value for money for residents• utilising our position of influence to effect change• Being seen as a leader and innovator within the
social housing industry• Demonstrating return on investment
– quantitative– qualitative
Government Targets
• Reduce carbon emissions by 18% (on 2008 levels)
• Reduce CO2 emissions from homes by 29% • 15% of all energy to come from renewables• 30% of all electricity to come from renewables• Reduce gas usage by 27%• Reduce emissions from the workplace by 13%• Ending of fuel poverty
Sentinel’s areas of focus
• Reducing our operational footprint
• Works to our existing homes
• Development & delivery of new homes
• Partnership working and promotion
SHA targets 2010-2013
• Reduce operational carbon footprint by 10% per employee
• Reduce the average footprint per home by 15%
• Average home sap score of 74 or C grade energy rating
• Generate customer energy savings of £400k
Benchmark
• Targets incorporated into corporate plan• Carbon footprint and targets published
online:http://www.sentinelha.org.uk/downloads/Carbon%20footprint%20-full%20FINAL.pdf
Operational Footprint
• Smart metering for real time energy monitoring• Timer devices to turn off electrical equipment at
night and over weekends• Boiler controls • PC’s being replaced with ‘Cranberries’• Investigating voltage optimisation• All printers set to print on both sides• Re-think green branding• Re-think Green travel league• Pages on intranet
Re-think travel
65 members of staff already have points
• Each avoided 100 miles of car journeys saves
–Diesel 34 kgCO2–Petrol 32 kgCO2
Links through staff Citrix log on
Existing Housing Stock
• Programme of Photo Voltaic panel installations to over 300 homes– £45k residents energy bill savings– 444 tCO2 savings– 9% return on projected investment
• Improved insulation to over 500 homes this year – £82k residents energy bill energy savings– 439 tCO2 savings
• Pilot programme of CHPower Boilers to 20 properties – £9k residents energy bill savings– 59 tCO2 savings
• Boiler replacement programme on 170 homes– £11k residents energy bill savings– 51 tCO2 savings
• Windows & Door replacements on 39 properties– £2.7k residents energy bill savings– 14 tCO2 savings
Overall impact - Total CO2 savings 1116 tCO2
Total customer savings £153kTotal Homes – 1089
Avg. saving per household - £140
Solar PV at Rosefield Court
ASHP at Kingsclere
Communicating to residents
• Source• Online content
– http://www.sentinelha.org.uk/videos.html• One pagers• Questionnaires• Schools
New Builds
• 338 homes developed to Code level 3– 25% lower in CO2 emissions compared to non-code
new builds
• 305 of renewables installations on SHA homes
• Average cost of energy for new homes
• SHA development in Test Valley makes up 229 of these homes
Partnership working• Hart District Council
– Local Strategic Partnership– Climate Change Officer role
• NHF Sustainability South Group
• CIH Knowledge share
• Other housing associations – Retrofit Pioneers South East Group
• Work with our contractors– Provided Eco-refurb training at no cost to contractors