building coordinator handbook · 2020. 9. 10. · emergency maintenance - an emergency is defined...

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BUILDING COORDINATOR

HANDBOOK

2016-2017

By:

Operations Maintenance Director Ms. Dianne Walker

Assisted By: Stephanie Galloway

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TABLE OF CONTENTS

Facilities’ Mission Statement…………………………………………………………………………………….. Pg. 3

Building Coordinator Job Responsibilities………..……….……………………………………………….. Pg. 5

Facilities Business Services………………………………………………………….……………………………… Pg. 8 • MainSaver • Motor pool

Operations Maintenance & Key Policy….………..………………………………………………….………. Pg. 9

• Boiler Plant • Carpentry Shop • Electrical Shop • Housing & Residence Life Maintenance • HVAC Shop • Locksmith Shop • Plumbing Shop • Definitions • Keying & Electronic Cards • Forms • After Hours Call Center

Design and Construction………..…………………………………………………………………………………. Pg. 13

• D&C Services • Special Projects Unit • Sustainability & Energy

Building and Environmental Services……………………………..………..…………………………………. Pg. 16

• Grounds and Recycling • Housekeeping • Solid Waste Disposal • Light Moving & Hauling (contracted services)

Environment Health and Safety………..………………………………………………………………….……. Pg. 17

• Emergency Management • Chemicals & Spills • Safety

Information Technology……………………………………………………………………………………….……. Pg. 18

• Ramtickets • Technical Support

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TABLE OF CONTENTS (cont’d)

Campus Police………..................................................................................................... Pg. 19 • Campus Safety • Emergency Management • Preparedness

Appendixes…..…………………………………………………………………………………………………..……… Pg. 22 1. Building Asset Number/ Coordinator List and Phone Numbers…pg. 22 2. Campus Map………………………………………………………………………….. pg. 28 3. Facilities Management Names and Phone Numbers…………………pg. 29 4. Facilities Management Department Functions……………………….…pg. 33

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FACILITIES MISSION STATEMENT

Facilities designs, builds, and manages the

Facilities and Infrastructure that support

Teaching, Learning, Research and Community Engagement.

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Building Coordinator Job Responsibilities (Amended 8/2020/JEM)

Building Coordinators are essential assets to Winston-Salem State University. Your responsibility is to stay efficient in work requests, which helps in ensuring maintenance issues are resolved in a timely manner. Facilities Operations is here to assist you in your everyday demands and needs. The Building Coordinator Program is structured and designed for your building to run smoothly and be maintained so the occupants may be able to work and reside in a safe environment. As we gear up to reopen our campus, your role will be critical in helping us maintain our student, staff, and public spaces. We anticipate that each building will have unique needs, and we depend on you to oversee your building's day-to-day needs. Ensuring that sanitation and proper social distancing are met in each space is imperative to us being able to keep our campus community safe.

• As Building Coordinators, your principal responsibility will be to have frequent contact with building occupants and the employees of Facilities Operations to keep your building running smoothly and assist the occupants and Facilities Operations personnel in processing work requests.

• You will handle inquiries from faculty, staff and student occupants about the need for maintenance services to the building or equipment.

• In the event of an unusual circumstance or emergency, you may be contacted at home. Your personal cell phone number, home and office numbers must be on file and current at all times.

• Be in the building most of the day during normal operating hours of 8:00AM – 5:00PM. When not in the building (i.e. vacation, sick, etc.) the previously trained back-up Building Coordinator will fill in. Often, the backup Building Coordinator might be from an adjoining building, however, that is at the Building Coordinator’s discretion.

• Building Coordinator will communicate all scheduled and emergency utility shutdowns received from Operations Maintenance, Zone Supervisor and Design & Construction to building occupants.

• Receives and logs maintenance and service requests from building occupants. • Electronically submit Work Order Requests (WO Req.) via the Mainsaver system; understands

the basics of the repair or service to be performed; makes sure the work was completed as requested and that the requestor was satisfied.

• Know your building well—familiarize yourself with the physical aspects of the building including electrical box locations, fire extinguishers, emergency breakers, current and future renovations, all activities occurring within the facilities, etc.

• Conduct and document building inspections/walk-throughs in conjunction with Environmental Health and Safety (EHS on a regular basis according to its safety plan,).

• Since you are most familiar with your building and its occupants, you will train your replacement. However, the Director of Operations is available to assist you in any training needs you may have.

• Participate in surveys regarding services provided by Facilities. • Coordinate all building access via the University Key Policy. Responsible for key control, key

audits, key distribution and collection. • Work with WSSU Campus Police in scheduling the opening and closing of building. • Coordinate and provide input regarding the building usage (Classes, meetings, internal and

external events, etc.). The actual approving and scheduling of specific usage will vary depending upon the space use.

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Building Coordinator Job Responsibilities (Amended 8/2020/JEM)

• Work with Emergency Management on notification of building occupants in emergency situations that occur during regular University business hours. In addition, coordinate the development of a building Emergency Action Plan with the Emergency Management Director. Participation in annual emergency management related training for BCs is expected, and such training will be administered by the Emergency Management Director.

• BC Signage Placement: Notify building occupants of your BC status. Please complete the document on the following page and place prominently within the building.

COVID-19 Related Changes: Trash: Ensuring there is a centralized trash receptacle on each floor. Housekeeping staff will not enter individual offices. You will need to communicate with those in your building to ensure they understand their responsibility in getting their trash to the centralized location each day. Vacuuming: Educate your team members that offices will be vacuumed once per week. Hand sanitizer: Ensure that hand sanitizer stations are filled and functional.

PPE (personal protective equipment) requests: Below is the list of available PPE that can be requested for your building.

Items Provided by the Office of Emergency Management and EH&S. Request via email.

• Masks • Face Shields

Items Provided by Facilities and to Be Requested via Mainsaver

• Plexiglass • Refilling of any dispensers (hand sanitizer, paper towels, sanitizing spray) • Sanitizing wipes

HOW TO REQUEST SUPPLIES Building Coordinators will need to request all PPE and supplies through MAINSAVER. If you are working remotely, you will need VPN or VDI access to submit your MAINSAVER requests. If you do not have those services, start by reviewing the How to Complete a New Work Request Page. If access issues continue, you will need to submit a RAMTech request.

https://www.wssu.edu/administration/finance-and-administration/facilities/

https://www.wssu.edu/administration/finance-and-administration/facilities/business-office/how-to-complete-a-new-online-work-request.html

https://ramsupport.wssu.edu/TDClient/1810/Portal/Home/

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BUILDING COORDINATOR EMERGENCY CONTACT INFORMATION

BUILDING: ________________________________________________

BUILDING COORDINATOR: ___________________________________

CELL PHONE: _________________________________________

OFFICE PHONE: _______________________________________

HOME PHONE: _______________________________________

BACK-UP BUILDING COORDINATOR: ___________________________

CELL PHONE: __________________________________________

OFFICE PHONE: ________________________________________

HOME PHONE: ________________________________________

SIGNED: ______________________________ DATE: _____________

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MainSaver Hours of Operation Monday-Friday: 8:00am – 5:00pm Contact: 336-750-2850 After 5pm and Weekends: 336-750-2858 (this is the Boiler Room)

The MainSaver Work Request Center is a VDI Virtual Desktop Infrastructure.

Facilities Business Office has placed a portion of its Maintenance software on the University’s web-page for access by the Building Coordinators to enter Work Request. The web based Work Request form can be accessed from the Facilities homepage, Business Office, or Operations/Maintenance Department at MainSaver. Once you are in MainSaver, fill in all information. Be as detailed as possible. All fields in red are required. Press OK only once.

If you are moving, please include the fund account number to be charged for your department and the word "Moving" as part of the text in the “location field” for relocation or surplus of any university property, equipment, etc. This must be in place for your request to be approved by the Property Control Director.

After clicking OK the following screen will reflect your Work Request number. Please write this down and keep handy for future reference or print out the page.

• Facilities’ MainSaver Team prioritizes all Work Request for the University, therefore the time you have indicated on your Work Request may change.

• MainSaver sets the completion timeline/deadlines first. This may be changed by the Maintenance Shop responsible for the task.

• MainSaver gives emergencies; life safety & health request immediate response. • Operations does have a set duration time to meet the user’s request. If the timeline cannot be

met, the Maintenance Shop Supervisor is responsible for informing the BC and originator about the cause of the delay, based on the Shop’s backlog, days or weeks may be added to a Work Request Work Order.

MainSaver requests follow the schedule below:

1. Priority 1 (HIGH) – up to 2 days to complete 2. Priority 2 (Important) – up to 5 days to complete 3. Priority 3 (Scheduled Work) – up to 10 days to complete. This time can be extended by the

Maintenance Shop Supervisor. 4. Priority 4 (work timeline is set by Zone Supervisor) – 21 days or longer to complete. 5. Emergency/Life Safety – (issue addressed immediately) – 0 Days-minutes

http://mainsaver.wssu.edu/

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Winston Salem State University

Operations Maintenance

The Facilities Operations/Maintenance Department provides services throughout the campus as bulleted below. To request services, use the "MainSaver" link on the right-hand side of the Facilities’ home page to submit your Work Request. To receive an update on a request for services please contact 336-750-2850. Users must provide funding number if their work request is for a service out of the scope of routine maintenance.

The Department has established a Building Coordinator Program which is structured so that each building has a designated building coordinator(s). The building coordinator facilitates and coordinates the efficient use of their building(s) or sections within the building. Facilities Operations/Maintenance services the building so that user needs can be effectively managed.

Facilities Operation/Maintenance provides preventative, corrective, routine and non-routine maintenance to ensure operations of all university buildings and campus lighting. The Facilities Operations/Maintenance Department has 7 areas of operation:

Boiler Plant/Chiller Plant Carpentry Shop Electrical Shop Housing & Residence Life Maintenance HVAC Shop Locksmith Shop Plumbing Shop

Types of Maintenance - Routine, Non-Routine, Corrective, Preventive, Predictive and Emergency

1. Routine Maintenance - work that needs to be done, daily, weekly, and monthly 2. Non-Routine Maintenance - reactive and emergency maintenance; unscheduled work

requiring immediate action to restore services and to remove problems that could interrupt activities or protect life and property.

3. Corrective Maintenance - repair or replacement of obsolete, worn, broken or inoperative building subcomponents or subsystems; unplanned/non-emergency involving a moderate to major repair or correction requiring skilled labor.

4. Preventive Maintenance - planned and controlled of periodic inspection, adjustment, lubrication and replacement of components.

5. Predictive Maintenance – planned maintenance for conditioned equipment and/or machinery’s lifetime cycling expectations; anticipated cost for future funding.

6. Emergency Maintenance - an emergency is defined as any disaster, unusual occurrence, utility malfunction or equipment failure that presents imminent danger to life and limb or property or the continuation of vital programs which require immediate action".

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Keying and Electronic Cards

A Key Request Form along with a Work Request must be submitted to the MainSaver Team. Your Work Request will become a work order and sent to the Locksmith Shop. The Key Request Form requires signatures. All signatures must be provided to proceed. Please remember that missing information on the Key Request form will cause a delay in timely processing of key requests. Master Key request may require a historical search of the quantity of keys. When keys are made they will be issued to the Building Coordinator or Department Head. By accepting these keys you are accepting full financial responsibility for any cost that may be incurred due to the loss or theft of these keys. These keys are the property of Winston-Salem State University and that these keys must be returned upon request or upon termination of employment or enrollment, or upon transfer to another department or program.

Key Guidance Policy

1. Problem key(s) must be hand delivered (Do not mail) to LOCKSMITH SERVICES or arrangements must be made by the key holder for a Locksmith to pick-up the key(s).

2. The responsible Department Head (DH), Supervisor (Sup) or Building Coordinator (BC) shall complete the Key Request form to report Lost, Stolen or Unreturned keys to Locksmith Services after reporting this to Campus Police and obtaining a Campus Police Report. LOST, STOLEN, OR UNRETURNED KEYS MUST BE PROMPTLY REPORTED TO CAMPUS POLICE and a copy of the Campus Police Report is required with this completed form. A separate Key & E-Key Request Form must be completed before replacement of lost, stolen or unreturned keys can be made.

3. The Original Key Holder needs to complete a Key Return & E-Key Cancellation form in full and return keys to their Supervisor or Building Coordinator. The Supervisor/Building Coordinator of the new key holder must complete the Key Transfer form in full, obtain departmental approval signatures per authorized level, and assign key(s) to the New Key Holder.

4. Key Returns & E-Key Cancellations, must have appropriate signature(s) and be hand delivered (Do not mail.) with the key(s) to LOCKSMITH SERVICES or arrangements are to be made by the key holder for a Locksmith to pick-up. If an E-Key Cancellation is required, obtain appropriate signature(s), then mail, e-mail/scan, FAX, or hand deliver form to the Ram Card department.

5. For additional key requests that cannot fit on the form, use another form labeling it page 2, page 3, etc.

6. Keys will be issued to the supervisor or Building Coordinator of the person for whom keys were requested. The Locksmith Shop is responsible for the requested keys at the Physical Plant building. The Building Coordinator and Department Head will be required to sign a form indicating that the keys have been issued. The Building Coordinator or Department Head is responsible for asking the employee to sign for any keys issued.

7. Master keys and change keys will be issued to the Building Coordinator only. The only exception is that keys may be issued to the Vice Chancellor responsible for the particular building.

8. Select Facilities Maintenance staff may be issued master keys necessary for the performance of their duties.

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9. Students must request keys to residence halls and student areas through the Hall Director and Housing Office.

10. Change keys should be issued to faculty and staff by the Building Coordinator based on continuous need for access to specific rooms within a particular building. Change keys may be issued to students where an area is specifically assigned to a student group.

11. Grand master keys will be issued to the Chancellor, Vice Chancellors, Campus Police and limited Facilities staff.

12. It is very important to retrieve keys from faculty, staff and students when they separate from the University. The Building Coordinator should insure that keys are retrieved and returned to the Physical Plant Building, Facilities, or Locksmith Shop.

13. Lost keys jeopardize building security systems; therefore, each key holder should use extreme care to maintain keys that are issued to him/her.

14. Building keys do not include keys for desks, file cabinets etc. These are the responsibility of the requesting department and must be purchased (check, fund information or cash). Facilities will facilitate this (pick-up and delivery) if requested

EMERGENCY AFTER HOURS CALL CENTER

All emergency calls are handled thru the Boiler Plant (boiler-room). The number is 336-750-2858.

Examples of Emergency Repairs: • Water flowing or overflowing from water closets, sinks, or pipes that would cause physical

damage to the building structure and or equipment. • Power failure (not from use of space heaters which are against state fire code for use in office

areas, lighting affecting office operations or security). • Malfunction of exterior building doors that prevent locking the building and emergency access

How an emergency call is handled for:

Academic & Auxiliary Buildings - Issues after 5:00 pm

Step 1 – Requestor calls for services after 5:00pm.

Step 2 – All emergency calls will come to the boiler room, calling the number listed above.

Step 3 – The boiler room will notify the “on-call” Tech to investigate & fix the problem.

Step 4 - If one worker is unable to fulfill the request, then the on-call Tech will notify the Boiler Room and his supervisor before calling in additional workers.

Residence Living Building issues - Issues after 5:00 pm

Step 1 – Requestor calls for services after 5:00pm. The Boiler Room will only accept calls from Campus Police, Residential Living Housing Craft, a Residence Living Administrator, a Residential Living Building Director or a Residential Living RA. No calls are accepted from students.

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Step 2 - The Boiler Room receives the housing call for emergency services from Campus Police, and/or Housing personnel directory provided by the Housing Director only. The boiler room will accept request from the listed staff.

Step 3 -- The Boiler Room will notify the employee “on call” to investigate & fix the problem.

Step 4 - If one worker is unable to fulfill the request, then the on-call Tech will notify his supervisor before calling in additional workers.

Step 5 – If additional Techs are approved, the Boiler Room will make the calls.

Keying and Building access issues after 5:00 pm

Step 1 – Requestor calls for services after 5:00pm. The Boiler Room will accept calls from Campus Police, Residential Living Housing Craft, Residence Living Administrator, a Residential Living Building Director, Residential Living RA, faculty, staff, Athletics, WSSU off-campus building locations and campus lessor. Step 2 – Based on the requestor’s need the Boiler Room Dispatcher will contact the necessary campus entity. No calls are accepted from students.

Facilities Design and Construction

Facilities Design and Construction (D&C) is responsible for administering the planning, design and construction of most university projects. FDC is also responsible for the implementation of the University's Physical Master Plan. Likewise, FDC is responsible for providing guidelines and direction for all architectural (exterior and interior) issues involving University facilities.

The types of projects that require the involvement of FDC:

• Major Building Renovations • Architectural and building systems renovations • Repairs to campus roads and parking lots • Repairs to campus utility systems • Construction of New Facilities • Engineering and Feasibility Studies • Space Planning Studies • Campus-wide Aesthetic Considerations • Sculpture installations • Building signage • Exterior & Interior material selection • Space Planning • Special Projects Unit • Sustainability & Energy Saving Services

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For New Facility Planning and Construction When existing facilities do not provide adequate accommodations in support of the programs housed or new programs and renovating the existing space not feasible, the following procedures for requesting new facilities must be implemented.

1. Requester submits a letter and justification to his or her vice chancellor for approval. 2. If request is approved by the vice chancellor, a request is submitted by the Vice

Chancellor to the Campus Space Planning Committee for approval. 3. The Campus Space Planning Committee submits recommendations to the Chancellor for

approval. 4. If approved, the Director of FDC will develop with the users a building program and

Preliminary Cost Estimate for a capital improvements budget submission.

The project sequence and procedures follow the steps of a Capital Improvement Project described above. Duration of the project will vary based on complexity and scope. For planning purposes, the design phase will take one year and construction one year, for total project duration of two years.

University Sustainability Efforts, Recommendations and Energy Conservation Tips The university has embarked on an Energy Conservation program with the goal of reducing energy consumption by 4% per year for the next five years.

Sustainability Committee Mission Statement Sustainability is the concept of meeting the needs of the present without compromising the ability of future generations to meet their needs. It is progress toward a sustainable economy, society and environment (environment, equity and economy). Sustainability can be described as each of us doing our part to build the kind of world—economically, environmentally and socially—that we want to live in, and one that we want our children and grandchildren to inherit. It means becoming aware of all interconnections—visible and invisible—in which our day-to-day choices affect the intricate balance of social, economic and ecological systems. The United Nations’ World Commission on Environment and Development (Brundtland Commission) introduced the far-reaching implications of the term, “sustainable,” in their widely cited report, Our Common Future (1987): “Humanity has the ability to make development sustainable—to ensure that it meets the needs of the present without compromising the ability of future generations to meet their needs.” Over 400 university and college presidents have signed the “University and College President’s Climate Commitment” aiming to eliminate carbon emissions and integrating sustainability in their curriculum. In view of the above, several universities in the University of North Carolina System have established

http://www.wssu.edu/administration/finance-and-administration/documents/sustainability-committee-mission.pdf

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Sustainability Committees or Task Forces to provide an integrated avenue to address the many areas

The university has submitted a Strategic Energy Conservation plan to the State Energy Office. The plan calls for:

• Review and analysis of utilities accounts and consumption • Establishment of benchmark consumption • Establishment of a campus Sustainability Committee • Study feasibility of electrical, steam, chilled water, and gas sub-metering • Study feasibility of installing unoccupied-mode controls in facilities

A campus Conservation Awareness Team will be established.

Energy Conservation Tips • Turn off room lights when exiting and when not in use. • Use fluorescent task lighting for office work and turn off general lighting. • Replace incandescent light bulbs with energy-efficient and money-saving fluorescent bulbs. • Eliminate individual office kitchen appliance use (e.g., refrigerators, microwave ovens, coffee

makers, etc.) and consolidate to single break room units. • Eliminate space heaters from all offices and rooms. • Eliminate personal energy-consuming items such as fish tanks, decorative lighting, etc.

• Turn off computers, printers and other office equipment at night, if not equipped with energy-saving features.

• The North Carolina Energy Conservation code requires adherence to the following room temperature guidelines: Summer: 75 degrees F; and Winter: 68 degrees F.

• Request vending machine lights be turned off. • Ensure water faucets are turned fully off. • Report energy wasters; for example, outside lighting turned on during daylight hours or leaking

faucets. Submit a work request to schedule repairs.

Facts: An average space heater consumes 1400 watts (1.4 kilowatt) per hour. This is equivalent to the energy required by fourteen 100-watt bulbs. Based on actual utility costs, the university pays $.060 per kilowatt-hour in the winter. Therefore, the cost to the University of each space heater on campus is $48 per heating season.

http://mainsaver.wssu.edu/

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Building and Environmental Services

Building and Environmental Services (BES) is responsible for routine and specialized cleaning of University buildings, landscape and maintenance of grounds, sidewalks, parking lots and streets; solid waste containment, disposal and reduction; sanitation; recycling and moving and hauling services.

• Housekeeping Services • Landscaping and Grounds Maintenance • Solid Waste Disposal • Recycling and Waste Reduction • Light Moving and Hauling

Moving and Set-ups Moving and Event set up services are provided by the Grounds area in Facilities. The Grounds area provides moving and hauling services that include relocation of furniture within the university, relocation of furniture and equipment for surplus off campus. In addition, Facilities also assists in setting up of university sponsored events.

Facilities does not have a moving crew. All moving services are contracted to outside vendors. Facilities is responsible for administering purchase orders to moving vendors and for managing and coordinating the moving process.

Customers are required to submit a Work Request to schedule moving services. Building Coordinators should not approve any Moving request. These are reviewed and approved by the Facilities Grounds Manager.

Please make sure to include the word "Moving" in the Location/Building field, on-line in the MainSaver Request for Service Form.

In general all moving is scheduled for Wednesday of every week. Therefore, it is most important that any request for services for moving is received at Facilities no less than 14 calendars prior to the desired moving date. This will allow Facilities to contact a vendor, complete the required purchasing process and schedule the move. Requests for assistance in setting up university sponsored events may require longer than 14 calendar day notice. Please contact Facilities main number 750-2850 to discuss specifics of the event with the supervisor of the Grounds area.

Building Coordinators are responsible for making sure that discarded furniture is NOT left in corridors or in stairways as this is considered a fire code violation. Building Coordinators are responsible for issuing a Request for Service to have discarded furniture removed from the building.

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Environmental Health and Safety

Commitment The EHS Department is committed to the overall health and safety of the University community and vows to resolve any concerns impacting this area as it relates to University’s affairs in the most timely and efficient manner possible. Staff and students are encouraged to address questions involving EHS issues to a member of the Department. In the event a Staff member is not immediately available, the notification form is provided to submit individual questions or concerns. Upon completion of the form an electronic notification is generated that is forwarded to the EHS Director and the EHS Officer in real time. This allows for issues to be addressed promptly and confidentially at the generator's discretion. Vision Statement Winston Salem State University is committed to assuring the Students, Faculty, Staff, and Visitors are provided an environment that fosters excellence in the process, administration, and achievement of higher learning. We strive for such goals as part of our culture. The Environmental Health and Safety Department, in alignment with these efforts, seeks to offer timely and precise consultative services to University leadership on matters involving safety, health, and occupational hygiene. In the fulfillment of these goals, the EHS Department seeks to embrace principles at the cutting edge of matters related to safety, health, environmental and occupational hygiene that impact University business. Mission Statement In conjunction with the Mission of Winston Salem State University, the Environmental Health & Safety Department is committed to the identification, assessment of suitability, and application of practices and activities that enhance the overall occupational safety and health of the students, faculty, staff, and visitors of our University. In fulfilling such tasks, the Department operates under and reports to the Police and Public Safety Department. The Department is committed to engaging in research, practices, and duties that support the provision of professional expertise that enhances an environment which embraces work practices that identify and promote activities that are conducive with an environment free from known and reasonably expected hazards consistent with the occupational environment of an academic setting. Strategic Plan Through partnership and routine interaction, the EHS Department seeks to serve as the University's authority on matters involving safety and health in the learning environment.

• Responding to both routine and complex requests • Interface with various University Committees to appropriately address concerns • Use of available resources to provide premium customer service to the University and

constituents • Provide Expert Professional Consultative Services to Students, Faculty, Staff & Visitors

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The Office of Information Technology

Technology support services are available to all Faculty, Staff & Students. To request service or report a problem please contact Information Technology personnel via RAMTech Support or call 336-750-3431.

Departments and Units of Information Technology Administrative Information Systems (AIS) Administrative Information Systems (AIS) provides implementation and support services for the Student Information System and Enterprise Resource Management Planning System (Banner). This division provides critical support tools needed by the academic colleges and schools to gain access to educational records. Multi-Media Technology Services (MMTS) Multi-Media Technology Services is responsible for classroom technologies, and video conferencing facilities. Instructional Technologies has implemented two standard classroom formats: fully equipped: with a PC, document camera, DVD/VCR, wireless microphone, audio capture and playback, projector, and a writeable display tablet (Symposium); or laptop-ready. Network, Infrastructure and Communications (NIC) The Network, Infrastructure and Communications (NIC) unit consists of four primary groups: Telecommunications, Infrastructure Network and Security, Access Services and System and Server Administration. The services range from communications to security. Technology Integration Group (TIG) The Technology Integration Group (TIG) provides innovation, development, support, training, monitoring and management of specific enterprise software applications and systems which drive academic, research, instructional, and staff productivity supporting the strategic initiatives of the University. Technology Support Services (TSS) Technology Support Services ITSS) consists of the Technology Support Center (Helpdesk) and Computer Lab Support. The Technology Support Center provides level 1 and level 2 support for faculty, staff, and students at Winston-Salem State University. This includes a call center, field technicians, and desktop repair and replacement operation. TSS oversees centralized software licenses compliance and all new technology acquisitions. Web Support Services (WSS) Web Support Services (WSS) provides guidance to the university community, works collaboratively with other groups such as the Office of Marketing and Communication to ensure an integrated university web presence based in best practices and university branding guidelines. WSS provides support and training for the Cascade Server CMS that powers our public-facing website and manages the publishing of content via the Cascade CMS implementation at WSSU.

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Campus Police

Safety and security on campus is a team effort. You can assist in maintaining a safe campus environment by avoiding risky behaviors. Following are some key safety tips for resident students, non-resident students, employees, and visitors. For additional safety information, please consult the WSSU Annual Security Report, available online from the Department of Public Safety Home Page or in printed form from the Department, the Admissions Office, the Employment Office, or the Library.

Vehicular Safety If you bring a vehicle to campus, lock it and safeguard your keys. When approaching your vehicle always look under, around, and inside to make certain no one is hiding. If your vehicle will not start or otherwise malfunctions, be wary of accepting assistance from a stranger who just happens to be in the area. This person may have sabotaged your vehicle in the first place. If you find that your vehicle will not start or you have locked your keys inside, call the Department of Public Safety by dialing 750-2900 or use an emergency callbox. Someone will come to your location and assist you. Property Safety While on campus, do not leave your possessions lying around unattended, especially in the library or eating areas. A backpack or purse further away than the length of your arm is unattended. Do not leave expensive items exposed inside your parked vehicle. Lock such items in the trunk. Personal Safety If you are on campus after dark, do not walk alone. If you are not with a group, call the Public Safety Department for an escort. Never impair your judgment or ability to think clearly by using alcohol or drugs. Report any suspicious conditions to the police by dialing 336-750-2900 or by using a call box. Resident Students Lock your room at all times, even if you anticipate being gone for just a minute. Report lost keys immediately and get replacements. Do not leave the room unlocked because you or your roommate has lost the door key. Never prop open the building exterior doors. Do not let strangers enter a residence hall behind you when you open the door to let yourself in the building.

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Emergency Management

The mission of the Division of Emergency Management is to support the University's efforts to develop graduates of distinction by protecting our valuable assets from the effects of disasters, whether natural or manmade.

Division Priorities • Life Safety • Incident Stabilization • Property Preservation

These emergency procedures are intended for use by the Winston-Salem State University community. Please familiarize yourself with these procedures should an emergency situation occur. In the event of an emergency, it will serve as a quick reference for effective action. It should be kept in an easily accessible location at all times, preferably at/or near the telephone.

New employees and students should be made aware of these procedures as part of the orientation process. Please familiarize yourself with the Winston-Salem State Campus Map (pg. 20).

Preparedness - The process of building the EM function and capabilities to respond to or recover from any hazard.

Response - Activities that address the immediate effects of the onset of an emergency and help to both reduce casualties and damage, and speed recovery.

Recovery - The process of restoring life back to normal.

Mitigation - Activities that either prevent the occurrence of or reduce the effects of a hazard.

Winston-Salem State strives to maintain a safe and secure campus. However, there are a number of hazards which could affect the campus and the community. Knowing what hazards could occur is one of the best steps to being prepared. Listed below are some hazards to prepare for at Winston-Salem State University.

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Natural Hazards • Floods • Tornadoes • Hurricanes • Thunderstorms • Winter Storms • Earthquakes • Wildfires Manmade Hazards • Fire • Chemical Spills • Transportation Accidents • Civil Disorder • Terrorist Attacks • Campus Shootings

Emergency procedures are intended for use by the Winston-Salem State University community. Please familiarize yourself with these procedures should an emergency situation occur. In the event of an emergency, they can serve as quick references for effective action. These procedures should be kept in an easily accessible location at all times, preferably at/or near the telephone.

• Active Shooter • Severe Weather • Tornado • Shelter-in-Place Lockdown • Chemical Spills • Fire • Bomb Threats • Medical Emergencies • Ebola Information

New employees and students should be made aware of these procedures as part of the orientation process. Please familiarize yourself with the Winston-Salem State Campus Map.

If you have any questions or comments, contact the WSSU Emergency Management Director at 336-750-2863.

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APPENDIX 1. — Building Asset Number/ Coordinator List and Phone Numbers

Building Building Name Building Coordinators

Ext. Zone Manager

050 A.H. Ray Student Health Center

Mr. Tim Pitman Ms. Carmen Springs

3273

2993

Rick Pegram x3253

037 Albert H. Anderson Center - 1st & 2nd Floors Conferences & Institutes Dillard Auditorium McNeil Banquet Hall Aramark Dining Areas

Ms. Pamala Turner

2121 Richard Guy x3062 &

Tracy Warren X2864 (Heating & Air)

037 Albert H. Anderson Center - 2nd Floor School of Education

Zena Moreland 2383 Richard Guy x3062 &

Tracy Warren x2864 (Heating & Air)

021 Alumni House Mr. Garrett Garms Ms. Sigrid Hall

3153

3148

Richard Guy x3062 &


059 Anderson Annex-(Modular)

Ms. Letitia Wall Ms. London Mickle

2694

2203

Richard Guy x3062 &


037 Anderson Center- C Wing

Dr. Yolanda Edwards



032 Atkins Residence Hall

Mr. Jeremi Cheeks

3471 Richard Pegram x3253

013 Blair Hall Ms. Karen Cession Mrs. Leslie Gaynor

2047

2704

Richard Guy x3062 &


Bowman Gray Fieldhouse

Ms. April Reid 2159 City of Winston-Salem

22

014 Brown Hall Residence Hall

Mr. Jeremi Cheeks


006 C. E. Gaines Center Ms. April Reid 2159 Richard Guy x3062 &


039 C. F. Thompson Center

Mr. James Williams



001 Carolina Hall Ms. Annetta Payne Mr. Keith Penn

2403

2995

Richard Guy x3062 &


043 Child Development Center

Ms. Sheila Ebrahim



043 Modular Office - West

Ms. Letitia Wall Ms. La Krista Page

2203

2132

Richard Guy x3062 &


002 Coltrane Hall Dr. Terrance Lewis Ms. Marion Roberts Nissa Vongphakdy

2644

2203

2061

Richard Guy x3062 &


005

D. J. Reaves Student Ctr

Mr. James Williams

3390

Richard Guy x3062 &


009 Diggs Gallery Ms. Jonell Logan

2460 Richard Guy x3062

& Tracy Warren x2864

23

(Heating & Air) 003 Eller Hall Ms. Sharon Hill

Mr. Jonathan Jones

2268

2831

Richard Guy x3062 &


041 Elva Jones-Computer Science

Dr. Elva Jones Ms. Cheryl Moore (Fl: 2,3,4) Mr. Cuthrell Johnson (1st floor)

2485

2480

2233

Richard Guy x3062 &


034 F. L. Atkins Building Mr. Kevin Byers Mr. Chuck Jones

2006

2570

Richard Guy x3062 &


052 F. L. Atkins Modular Mr. Kevin Byers Mr. Chuck Jones

2006 2570

Richard Guy x3062 &


004 Fine Arts Building Dr. Michael Magruder Ms. Sophia Kennedy

2527

2520

Richard Guy x3062 &


051 Foundation Heights Mr. Jeremi Cheeks


049 Gleason-Hairston Terrace

Mr. Jeremi Cheeks


033 Hall Patterson Building

Ms. Lillian Ortiz Mr. Kevin Fuller

2300

2305

Richard Guy x3062 &


012

H. Douglas Covington Hall

Mr. Jeremi Cheeks


028 Hauser Student Union

offline Richard Pegram x3253

24

008 Hill Hall - Student Success Center

Ms. Shagail Reid



029 K. R. Williams Auditorium

Mr. Kent Beatty 3251 Richard Guy x3062 &


011 Martin/Schexnider Mr. Jeremi Cheeks


018 Moore Residence Hall

Mr. Jeremi Cheeks


009 O'Kelly Library Ms. Trivy Johnson Ms. Sharnette Evans

2442

8933

Richard Guy x3062 &


024 Old Maintenance Building

Ms. Glenda Cornell



031 Physical Plant Building

Ms. Berdette Malloy



036 R. J. Reynolds Building

Ms. Petitesa Mickle Ms. Angela Jones

2280

3227

Richard Guy x3062 &


044 Rams Commons Building #1

Mr. Jeremi Cheeks



Mr. Jeremi Cheeks



Mr. Jeremi Cheeks



Mr. Jeremi Cheeks


048 Rams Commons Comm. Ctr.

Mr. Jeremi Cheeks


Reynolds Park Modular East

Mr. Jason Stogner


Tracy Warren x2864

25

(Heating & Air) 040 S. G. Atkins House

Ms. Catherine Snipes



042 WB Atkinson Sciences Building

Ms. Sabrina Peoples

2286 8534

Richard Guy x3062 &


038 Wilson Residence Hall

Mr. Jeremi Cheeks


26

OFF CAMPUS LOCATIONS

BUILDING NAME BUILDING COORDINATOR

EXT. ZONE MANAGER

Center for Design Innovation (CDI)

Ms. Tanya Evans



1600 Lowery Street Ms. Stephanie Galloway



Lowery Street - 1604 A, B Mr. Alan Ireland 2937 Richard Guy x3062 &


Lowery Street - 1604 C Mr. Ron Vanard 8168 Richard Guy x3062

& Tracy Warren x2864

(Heating & Air) Lowery Street - 1602

Warehouse Mr. Darrell Hamm Mr. Barry Blue

8865

2976

Richard Guy x3062 &


PTCRC Ms. Alvita Byers Mr. Segun Ariwodola

761-5898

Contracted Maintenance

27

APPENDIX 2. Campus Map

28

APPENDIX 3.

FACILITIES MANAGEMENT NAMES AND PHONE NUMBERS Last Name First Name Area of Responsibility Extension

Adams Darryl Landscaping, Moving & Hauling Grounds Manager

2850

Bailey Dwight Building Environmental Services Technician - Housekeeping

2850

Bailey Monica Building Environmental Services Technician - Housekeeping

2861

Baker Michael Facilities Maintenance Technician -Mechanical Trade Electrician

2850

Barber Walter Building Environmental Services Technician - Housekeeping

2861

Blue Barry Facilities Maintenance Technician – Mechanical/Inventory/Warehouse

2976

Brown Stephanie Building Environmental Services Technician - Housekeeping

2861

Brown Hansford Building Environmental Service Technician - Grounds

2861

Carter Samantha Building Environmental Services Technician - Housekeeping

2861

Chisom Calvin Facilities Maintenance Technician- Mechanical Trade HVAC

2850

Clark Laura Building Environmental Services Technician--Housekeeping

2861

Clark Alyssa Building Environmental Services Technician—Grounds

2850

Coleman Christal Executive Assistant 2889

Collins Bradley Facilities Maintenance Technician – Interim Zone 2 Supervisor

2850

Crouch Chiquita Building Environmental Services Technician - Housekeeping

2861

Dallas Bernard Vehicle/ Equipment Repair Technician 8920

DeBerry Taneshia Building Environmental Services Technician—Housekeeping

2861

Denson Tracey Utility Plant Operator 2858 Edmonson Brian Business Manager 3088

29

Eldridge Arealer Building Environmental Services Technician - Housekeeping

2861

Eldridge Arlene Building Environmental Services Technician - Housekeeping

2861

Everette Thomas Director of Building and Environmental Services

3495

Foster Tammy Building Environmental Services Technician - Housekeeping

2861

Galloway Juan Building Environmental Services Technician--Grounds

2850

Galloway Stephanie Administrative Support Specialist Facilities Maintenance Operations

8009

Garcia Virma Building Environmental Services Technician - Housekeeping

2861

Garrison Larry Building Environmental Services Technician--Grounds

2850

Guy Richard Facilities Maintenance Supervisor Academic & Auxiliary Bldgs.

2859

Ham Darrell Facilities Maintenance Technician – Mechanical/Inventory/Warehouse

8865

Hamilton James Facilities Maintenance Technician--Carpentry

3026

Hardy Ricky Facilities Maintenance Technician 2862

Hauser Gregory Utility Plant Operator 2858

Hill Retha Building Environmental Services Technician - Housekeeping

2861

Hogan Monte Building Environmental Services Technician - Grounds

2850

Ivey Jeff Facilities Maintenance Technician Special Projects Unit

2000

Jackson Debbie Building Environmental Services Technician - Housekeeping

2861

Jones Jamie Facilities Maintenance Technician--Housing

3063

Kennedy William Building Environmental Services Technician - Grounds

2850

Kerr Matt Facilities Maintenance Technician--Locksmith

2859

30

King Marvin Bus Driver 2850

Lewis James Bus Driver 2850

London Russell Utility Plant 3rd Shift Supervisor 3489 Mackie, Jr Homer Facilities Maintenance Technician -

Mechanical Trade 2859

Malloy Berdette University Program Associate 8833

McCormick Jeanene Houseworker - Chancellor Resident 2850 McCoy Edward Building Environmental Services

Technician - Housekeeping 2861

McMillan Joyce Business Office Manager 2886

McMillan Simeon Building Environmental Services Technician - Grounds

2850

McMullen Timothy Associate Vice Chancellor 3494

Mock Danny Vehicle/ Equipment Repair Technician 2866

Moody Clayvon Facilities Maintenance Technician--Plumbing

3026

Nesbit Calvin Facilities Maintenance Manager 2396

Nichols Charlane Building Environmental Technician—Housekeeping

2861

Norwood Jimmy Assistant Vice Chancellor 2855

Pooley Kim Facilities Maintenance Technician -Mechanical –Trade Housing

2850

Robinson Storm Building Environmental Services Technician - Housekeeping

2861

Scott Chariss Building Environmental Services Technician -1st Shift Supervisor

8289

Sellars Tony Facilities Maintenance Technician - Mechanical Trade—Housing--Lead

3063

Simon Christopher Building Environmental Services Technician -Grounds

2850

Smith Arlene Building Environmental Services Technician - Housekeeping

2861

Vaden David Director of Facilities Operation 3489

Vanard Ronald Design & Construction - Architect - Project Manager

2852

31

Vanard Jefferson Building Environmental Services Technician--Recycle

2850

Waddell Terry Facilities Maintenance Technician – Locksmith

2859

Walters Bruce Building Environmental Services Technician - Housekeeping

2861

Warren Tracy Facilities Maintenance Supervisor 2864

Watson Glennell Facilities Maintenance Technician - Mechanical Trade

2859

Watson Calvin Building Environmental Services Technician - Grounds

2850

Werts James Building Environmental Services Technician - Grounds

2850

West Frederick Utilities Plant 1St Shift Supervisor 2858

Whitaker Fredrick Building Environmental Services Technician - Grounds

2850

Williams Diarra Building Environmental Services Technician - Housekeeping

2861

Williams Pamela Building Environmental Services Technician—Housekeeping

2861

Young Benjamin Utilities Plant Operator- Plant Supervisor 2858

Young Roderick Small Engine Repair Technician---Grounds

2850

32

APPENDIX 4.

Facilities Management Department Functions The campus is divided into 4 Areas: Operations/Maintenance, Building & Environmental Services, Design & Construction and Special Projects Units, Business Services. Each area controls different sections of the campus needs.

Operations Maintenance Jobs/Duty List Operations /Maintenance controls and maintains all interior surfaces, parts, equipment, electrical, plumbing, mechanical, HVAC (heating ventilation air conditioning), automated controls, carpentry, locks & keys, boilers, etc., as well as warehouse inventory.

Operations/Maintenance duty is to MAINTAIN the internal integrity of each building and renovation turned over to us by the Design & Construction Department. Our buildings consist of Academic, Auxiliary, Residence Halls and some off-campus WSSU locations. We complete work orders and submit completed work orders to the MainSaver group for closing. We make repairs, fix, monitor, replace worn parts, diagnose, investigate, handle after hour calls, and do preventive maintenance, routine and predictive maintenance in the following areas:

Electrical Plumbing Mechanical/ Boiler

Painting/ Carpentry

Residence Halls

Warehouse Locksmith

All Light Poles

Actuators Actuators Add Covebase Actuators Accept Delivery Add Locks-Cab

Arch Flash Backflow PM

Air Handlers Adjust C-Grid All Generators

Lend Ladders Add Locks-Desk

Sensor Switches

Battery Flush

Boiler Cleaning BGS Painting All Light Poles

Receive CDI Products

Automatic Doors

Automated Lighting

Battery Water Faucet

Boiler PM CDI Maint. Int. Ceiling Tile Control Vending CDI Keying

Bollard Lights Bldg. Stop-Ups

Boiler Repair Ceiling Tile Change Filters

Cost Parts Concealed Rods

Breaker Trips Building Odors

Building Humidity

Corner Guards Chiller PM Check Out Genie Lift

Conduct Audits

Building Wiring

CDI Maint. Int.

CDI Maint. Int. D-Weather Strip

Chiller Repairs

Glass Breakage Cutting Keys

Bulbs & Tubes

Clean-up Waste

Change Filters Fix Sheetrock Clean C-Tower

Issue Tools/Equip.

Door Batteries

CDI Maint. Int.

Compressors

Chiller PM Hang Door(s) Clean-outs Lockout/tag-out Door Latching

Clock Settings

Faucet Leaks

Chiller Repair Hang Sheetrock

Compressors Order Materials Door Pivots

Contacts Flooding water

Cooling Towers Interior Windows

Condenser Units

Order Parts Door Silencers

33

Electrical Rooms

Floor Drains DA Tank Clearing of Diffusers

Clearing of Diffusers

Order Tools Install Cylinder

Elec.Shutdown

Regular Flushing

Dampers Paint Mech. Rooms

Exit Signs P-Card Purchases & Payments

Key Boxes

Electrical Switches

Leaking Pipes

Elevator Call-ins

Painting Mold/Mildew

Fan Motors Pick-Up Parts Key Matrix

Electric Disconnect

Overflow Pans

Exhaust Fans Paint Diffusers Faucet Leaks Repair Carpet D&C Key Support

Electric Panels

Mech. R. Drain

Fan Coil Units Paint Door & Frame

Glass Breakage

Product Turnover

Handicap Door Repairs

Electrical Outlets

Overflow Pans

Fan Motors Paint Gym Areas

Hang Doors Warehouse Recyclables

Re-Key Doors

Exhaust Fans Pipe Breaks Feed water Paint Hallway Heat Exchangers

Rental Equipment

Card Swipe Doors

Exit signs Pop-Offs Fuel Oil Pumps Paint Offices (1-3)

Heat Pumps Inventory Materials

Replace/ Repair Closers

High Voltage Replace Sinks

Gas Furnace Interior Rail Painting

Hot/Cold Issues

Inventory Parts Repair Push Bar Regulator

Light Box S-Pool Plumbing

Hot/Cold Issues Rehang Rm. Sign

Lockout/Tag-out

Roof Hatch Keys Re-pin Cores

Light Switches

Toilet Repair

Glycol Mixing Repair Counters

Overflow Pans

Stair Treads Request Key(s)

Lighting Issues

Urinal repairs

Grease Equip. PM

Replace Doors Repair Flooring

Hang State Pictures

Open Roof Hatches

Lockout/tag-out

Water Heaters

Heat Exchangers

Replace Rm. Signs

Repair Tubs Street Lift Slamming Door

Annual One-Stop Shop

Hot Water Repair

Hoffman Controls

Replace Vents Repair Doors Track Purchases Strike Plates

Power Outages

Small Mechanical Pipe Repairs

Hot Water Install and Repair Rest room Stalls

Replace Doors

Vending Cards Unlock Faculty/Staff Doors

Replace Ballast

Garbage Disposals

Int. Steam Traps

Repair Roof Hatches

Replace Mirrors

Replace Carpet Squares

Electronic Panic Devices

Replace Light Lens

Tub Repairs Lennox Units Interior Sealant/Caulk

Roof Hatch Access

Replace VCT Tiles (small amt.)

Adjust Hinges

Sound Sys. Battery Operated

Gas Leaks Lockout/Tag-out

Touch-Up/Spot Painting

Shower Rods Repair VCT Sticking Doors

Electrical Plumbing Mechanical/ Boiler

Painting/ Carpentry

Residence Halls

Warehouse Locksmith

34

Switchgear Water Shut-Offs

Lubrications Stair Treads Sink Drains Repair Walls Locked In Rooms

Transformer Pad

Water Filters

Mech. Shutdown

Wall Preparation

Split Units AC

Painting by Vendors (up to 3 offices)

Spinning Locks

Transformers Water Fountains

Mech. Start-Ups

Window Leaks Stop-Ups Paint Doors/Frames

Repair Cores

Wall Clock Battery

Ceiling Leaks

Motor Installs Wood Frames Thermostats Hallway/ Corridor

Cut Keys

Wall Light Packs

Plumbing PM

Motor Repair Window Repairs

Repair/ Replace Toilets

Chair Rails Key Inspections

W-S City Lights

Water Tanks

Other Gas Issues

Replace Glass Tub Drains Forklift Training Key Codes

Electrical PM Install Ice Maker

Overflow Pans Mold/Mildew Drywall Cut out

Wall Light Packs

Provide Locks Repair Kicked/Kicked-In Doors

CDI Sensor software mgmt.

Install Refrigerator Lines

Pump Repair Exterior Rail Painting

Window Leaks

Generator Repairs

Center Mullion Removal

Replace Belts Kicked In Doors

Window Repair

Metal Rails Repair Door Sweeps

RHEEM A/C Center Mullion

Window Screen

Replace Door Sound Barriers

Schneider Controls

Wood Fabrication

Tub Repairs Replace Weather Stripping

Seer A/C Stove Repairs

Replace Independent Door Repair

Siemens Controls

VCT Tile Repair

Repair Independent Door Repair

Split Unit A/C Carpet Repairs

Replace Desk Lock

Steam Repairs Carpet Square Replacement

Open File Cabinets

Thermostats Counter Top Repair

Re-Key file Cabinets

VAV Boxes Counter Top Replacement

Re-Key Furniture

Ventilations Filter Changes

Re-Key Cabinets

35

Water Heaters Water Fountain Repair/ Replace

BGS Keying

Water Tank Pump Repair/ Replace

CDI Keying

Window A/C Units

Refrigerator Repair

Fieldhouse Keying

Yama Controls Compressor Replace/ Repair

Roof Hatch Keys

Chiller Rehang Exit

Signs Generator

Keys Boilers Repair/

Replace Lighting

Official Access

Condensate Tanks

Replace Ballast

Unlock Classrooms

Pumps Garbage Disposal

Computer Board

Replace/ Repair Urinal

Ceiling Leaks Water Shut-downs

Compressor Actuators Repair/ Replace

Metal Fabricator

Belts HVAC PM

Design & Construction Job/Duty List • Repair Furniture • D&C Contract • Facilitate Major Project Planning, design and construction • Order Furniture • Install Carpet • Install Chillers • Space Planning

36

• Facilitating Minor Plan Design & Construction • Install Cooling Tower • Major Street Repairs • Major Street Striping

These duties are not performed by Facilities Operation Maintenance, Business Services, SPU, and BES

Business Services Job/Duty List

• Receive Work Requests • Issue Work Orders • Assign Work Order Completion Dates • Rent Cars • Rent Trucks • Rent Bus/Shuttles • Rent Vans

These duties are not performed by Facilities Operation Maintenance, SPU, D&C, and BES

ADDITIONAL FACILITIES MAINTENANCE OPERATIONS JOB DUTIES

CAMPUS BOWMAN GRAY COMP.

FIELD HOUSE

All Roof Maintenance Graffiti Removal Purchase Blinds Campus Roof Leaks BGS Electrical Repair Athletic

Equipment Campus Roof Repairs BGS Mechanical Repair Flag Poles

Small Furniture Assembly BGS Plumbing RM-P-T-I Elevator Build ADA Items-wood ramps Track Preparation Roof Hatches- D&C

Campus Recycling Parking Lots Roof Hatches-SU CDI Exterior Press Box Service Card

Swipes Chancellor's House Stadium Lighting Report Cameras

not working Clean Brick/Siding Game VIP Seating Small Renovations

Special Event Set-Up Stadium Bleacher Prep. Smoking Manholes Clean Gutters Campus wide Perimeter Lighting Special Events Clean Campus Roof Drains Street lighting Steaming

Manholes

37

CAMPUS BOWMAN GRAY COMP.

FIELD HOUSE

Power wash Sidewalks

Storm Grates Concrete Removal/Installation

Street Repairs

Ext. Window Treatment

Clean Fieldhouse Exterior

Exterior Bldg. Caulking

Fieldhouse Maint. Campus Fire Hydrants

Purchase/Hang Blinds

Hang Eraser Boards

Hang Smart Boards

Hang Televisions/Monitors

Small Furniture Repair

Remove/Replace Manhole Tops

Manholes Campus Wide

Major Plumbing Installation

Major HVAC Install

Major Mech Installs Manhole Steam traps

These duties are not performed by Business Services, D&C, and BES

CAMPUS

BOWMAN GRAY COMP.

FIELD HOUSE

Metal fabrication Pipe Breaks—Grass, sidewalks,

streets, parking lots

Open/Close Roof Hatches Install Chiller Install Boilers

Install Large AC units Install Panic Buttons Welding Fabricator

Assist Monitor D&C Projects Underground Pipes Water in Manholes Waterproof Brick

Welding Window Cleaning

Wood Working

38

CAMPUS

BOWMAN GRAY COMP.

FIELD HOUSE

Storm drains campus wide Minor Street Repair--potholes

These duties are not performed by, Business Services, D&C, and BES

BUILDING AND ENVIRONMENTAL SERVICES JOB/DUTY LIST

HOUSEKEEPING GROUNDS RECYCLE/TRASH MOVERS WAREHOUSE Clean Residence

Halls Mow Grass Pick up

recyclable trash campus wide

Move/rearrange office furniture

Provide Housekeeping

supplies Clean Academic

Bldgs. Pull Weeds Pick up trash

campus wide (bottles, cans,

butts)

Relocate Staff & Faculty

Provide Grounds Supplies

Clean Auxiliary Bldgs.

Trim Bushes Trash disposal

Work on Broken

Equipment Pull Trash in All

Bldgs. Edge Bushes & Trim

Grass Monitor outside

trash pick-up

Strip & Wax Floors

Pick up trash (paper, bottles, cigarette butts,

etc.)

Monitor vendor trash pick-up

services

Shampoo Carpet Spray for Insects Clean trash cans

Clean Upholstery Prune Trees

Vacuum Carpet Remove Trees

Clean Restrooms Tree Cutting

Dust Report fallen light poles & lenses

Mop Floors Snow removal campus wide

Empty trash Remove grass, trash, etc. from

storm drains

Remove Mildew Report damage to electrical boxes in

grass

Remove spider webs

Reports lights out in grass & bush area

campus wide

39

Clean inside windows

Report/remove small nests (wasp,

bee, etc.)

Clean Bldg. exterior glass

doors

Report/Remove snakes

Clean up spills Bowman Gray Stadium cleaning

Clean up blood Bowman Gray Stadium custodial

Clean community showers & restrooms

Bowman Gray Stadium grounds

Report leaks Bowman Gray Stadium Trash pick-

up

Report glass breakage

Bowman Gray Stadium Keys

Clean up excessive water

Field House/BGS Tree cutting

Maintain water spills/leaks until

Disaster Company arrives.

Field House/BGS Tree removal preparedness

Report power outage

Field Preparation

Report stop-up Utility Shed Report flooring

concerns

Report elevator concerns

These duties are not performed by Facilities Operation Maintenance, Business Services, SPU, and D&C

NOTE: Buildings NOT cleaned by Housekeeping

• A.H. Ray • Thompson Center

Environmental Health and Safety Job/Duty List

40

• Pest Control (mice, wasps, bees, snakes, etc.) • Chemical Spills • Automated External Defibrillator • Mold & Mildew Testing • Work Place Hazards • Blood Spills • Workplace Wellness • Safety Inspections & Tests • Battery Back-Up Lights • Pump Stations • Fire Alarms • Fire Sprinkler Lines • Fire Pull Station • Smoke Detectors • Fire Extinguishers • Exit Signs

These duties are not performed by Facilities Operation Maintenance, Business Services, SPU, D&C, and BES

41

Campus Police Job/Duty List

• CAMPUS SERVICES o Swipe Card Access o Needing Building Access o Emergency Locking/Unlocking of your Building o Parking Lot Gate Cards o Decals & Tickets o Stuck in an Elevator o Shuttle Run Schedule o Campus Police Safe Walk/Ride (Nights) o Keys in Dumpster o Fire o Emergency Response o Adverse Weather o Blue Light Phones o Radios/Install Radio Equipment o Traffic Gate Keys o Traffic Gates o P-Lot Gate Cards


Information Technology Job/Duty List • Underground duct cabling • Facilitate Project Planning (IT issues) • Install Cameras • Install Data Cables • Install Phone Lines • Program electronic locking/unlocking of building doors • RAMTech Support Tickets • Install Card Swipes


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