building an excellent team in modern times

Mapping a great team leader

Observe, motivate & lead.

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Build persistence Nothing in the world can take the place of Persistence. Talent

will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan 'Press On' has solved and always will solve the problems of the human race.”

What former President of United States Calvin Coolidge said is true. Persistence can put your team together through rough weather & achieve success. How can you make your team persistently perform?


Abilities & nature

Be a keen observer of people & understand what they are good at.

They have their talents & challenges. Match the functions that you assign to them with their talent & likes.

This doesn’t imply that you don’t have to give them challenging assignments but, give them assignments that match their talent. By doing this your entire team will perform their best.


Best Suited

A general day at work & Baron saw Shakti hovering over the papers, all confused. He was in-charge of the documentation at his office, but found it a herculean task.

Baron had observed Shakti solving IT challenges in office. He also advised on the technology to be used.

Baron asked Shakti about his qualifications & to Baron’s surprise Shakti was a Computer Engineer. Baron asked Shakti to take care of the IT system along with his administrative responsibilities.


What makes you go for it

Find out what motivates each person?

People are either prevention focused or promotion focused.

Prevention focused people work slowly & deliberately, they avoid making mistakes & don’t take risk.

They are stressed out when given short deadlines, they don’t try new things.


Prevention & Promotion

Promotion focused people work quickly, brainstorm, take risks, plan for the best scenario & always wait for a positive feedback

They are creative & innovative.

We are a mix of both but, are dominated by one focus.

If you want to motivate effectively you have to match your communication style with their motivational focus.


Motivational mindset

You have to match the roles that you assign to them with what motivates them.

Their motivational instinct should match their job.

To build a team that is highly motivated understand what is their motivational mindset.


Environment

Each team member is different with a preference for a particular environment in which he performs his best.

Provide the kind of environment that is best suited to each.

Environment should compliment their nature & motivate them to perform their best.


Expectations

Rashi worked as a software tester in an IT company. She received regular feedback from her manager Adit.

Since past two months she received none. Her performance in the third month went down. She walked up to Adit & asked if he was dissatisfied with her work.

Adit had not provided feedback to her colleagues Suraj & Nisar too. But, it was clear that no feedback meant a lot to Rashi.


Working style

Everyone has a specific working style with which they are comfortable.

It is upto you as a leader to give that comfort to each.

When you assign work, customize your communication & responsibility according to their working style.

Communicate in a manner they understand, so that they can work efficiently.


Communicate don’t confuse

Aria received a mail from Bhushan about the list of instructions to follow while planning the client meet for the day.

Aria found it difficult to understand what this detailed mail meant. She walked upto her colleague Arvind & said, “What do these instructions mean? I don’t understand what I am expected to do.”

Arvind orally told her what it meant. Explained the instructions, which she found easier to understand.


Interdependence

o Make your team understand their individual roles & let each accept their role.

When individuals know how their role contribute to the bigger mission, they feel responsible & they take pride in their role.

When they know how the quality of their work will impact the team’s performance they will be alert & efficient.

This can be done by exposing your team to each other’s work situation.


Be with the team

Sameer was busy planning next day’s schedule for appointments, for the marketing team. When Karan came yelling, “ I have an appointment at 5pm & you’ve scheduled another one for me?”

Sameer took it casually he said, “It is okay. I will cancel it.”

Till Ashish the manager explained how clients think it’s unprofessional & it shows that we are not a well coordinated team.


Build a high performance team

Be a keen observer of people, know what they are good at. Match the assigned functions with each person’s talent , likes &

motivational mindset. Each team member is different with a preference for a particular

environment in which he performs his best. Let them work in their preferred work environment.

When you assign work customize your communication & responsibility according to his working style.

Make your team understand their individual roles & let each accept their role.

When they know how the quality of their work will impact the team’s performance only then will they be alert & efficient.


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