building a trust - emotional bank account

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EKA & DIANA Building a Trust

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How to build a trust in a team and understand the definition of Emotional Bank Account

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Page 1: Building a trust - Emotional Bank Account

EKA & DIANA

Building a Trust

Page 2: Building a trust - Emotional Bank Account
Page 3: Building a trust - Emotional Bank Account

What makes a team to be fail?

Inattention to results

Avoidance of accountability

Lack of Commitment

Fear of Conflict

Absence of Trust

Page 4: Building a trust - Emotional Bank Account

What makes a SUCCESSFUL team?

Page 5: Building a trust - Emotional Bank Account
Page 6: Building a trust - Emotional Bank Account

Everything is built based on Everything is built based on Trust Trust

Page 7: Building a trust - Emotional Bank Account

TRUST

BANK ACCOUNT

We all know how our regular bank account works. We make deposits, save up money, and when we need that money later, we withdraw it.

An emotional bank account is an account of trust instead of money. It’s an account based on how safe you feel with another person.

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The quality of relationship is depend on which side you invest more,

Page 9: Building a trust - Emotional Bank Account

Heru make a deposit into emotional Bank Account with Mila by showing kindness, honesty, openness and keeping his commitment to Mila

Page 10: Building a trust - Emotional Bank Account

Heru build up a reserve.

TRUST WILL BE INCREASE

Page 11: Building a trust - Emotional Bank Account

Eka shows something opposite, he does ignorance, “Lameh” to other person’s characteristic, betraying Dara’s trust and etc

Page 12: Building a trust - Emotional Bank Account

It means that Eka’s Emotional Bank Account overdrawn.

TRUST WILL BE DECREASE

Page 13: Building a trust - Emotional Bank Account

Be careful on what you do, Don’t do something that you will be regret in

the future.

Relationship is IMPORTANT.The POINT is NOT TO HURT PEOPLE’s

FEELING

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What does trust mean to you?

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Page 18: Building a trust - Emotional Bank Account

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Ahmad

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Rossy

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Eka

Page 19: Building a trust - Emotional Bank Account

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Indah

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Kiwi

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Mila

Page 20: Building a trust - Emotional Bank Account

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Wyke

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Dara

Reliability Credibility Intimacy Self-Orientation

TRUST

?

Ane

Page 21: Building a trust - Emotional Bank Account

Pass your results to Heru as Pass your results to Heru as your LCP and he will your LCP and he will

compile the average score compile the average score for each memberfor each member

Page 22: Building a trust - Emotional Bank Account

TEAM Trust LevelEka Ahmad Wyke Rossy

Trust Level

Trust Level

Trust Level

Trust Level

Trust Level

Trust Level

Trust Level

Trust Level

Average

Page 23: Building a trust - Emotional Bank Account

TEAM ASSESMENT

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Giving your MATE an evaluation one by one

based on your interactions with them

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How to give assessments?

• Are to be descriptive, not judgmental.• Are to describe behavior, • Are to be specific, not general. • Are to be related to the their

behaviors in the team Ex : Dara is always strict with the deadline, her

behavior somehow not really get into me, in the team she is too much professional and

hard for me to trust her about my personal life , I think the thing that connect us each other are ………

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Reflection Question• What can we take from this activity to

build an effective team?

• What should we change about this team to build trust each other and connection?

• What am I most thankful for being in this EB Team ?