budget committee agenda - november 14

8/10/2019 Budget Committee Agenda - November 14

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TERMS OF REFERENCE

Responsibilities

Development of the Long Term Plan and Annual Plans under the chairmanship of the Mayor wholeads these processes including:

Local Board agreements

Local Board Funding Policy

Financial Policy related to LTP and AP (recommendation to the Governing Body)

Setting of rates (recommendation to the Governing Body)

Draft LTP and Annual Plan prior to community consultation

Development contributions policy

Powers

(i) All powers necessary to perform the committees responsibilities.

Except:

(a) powers that the Governing Body cannot delegate or has retained to itself (seeGoverning Body responsibilities)

(b) where the committees responsibility is explicitly limited to making a recommendationonly

(ii) Approval of a submission to an external body


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ITEM TABLE OF CONTENTS PAGE

1 Apologies 5

2 Declaration of Interest 5

3 Confirmation of Minutes 5

4 Petitions 5

5 Public Input 5

6 Local Board Input 5

7 Extraordinary Business 5

8 Notices of Motion 6

9 Solid Waste targeted rates and fees 2015/2016 and Waste Management

and Minimisation funding through transition 7

10 Solid Waste: Inorganic Collection Service methodology and funding:

Long Term Plan 2015-2025. 15

11 Rates transition management option

This report will be provided in an addendum agenda.

12 Rates Remission and Postponements

This report will be provided in an addendum agenda.

13 Performance measures and targets 21


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1 Apologies

At the close of the agenda no apologies had been received.

2 Declaration of Interest

Members are reminded of the need to be vigilant to stand aside from decision makingwhen a conflict arises between their role as a member and any private or other externalinterest they might have.

3 Confirmation of Minutes

That the Budget Committee:

confirm the ordinary minutes of its meeting, held on Wednesday, 5 November andThursday, 6 November 2014 as a true and correct record.

4 Petitions

At the close of the agenda no requests to present petitions had been received.

5 Public Input

Standing Order 3.21 provides for Public Input. Applications to speak must be made to theCommittee Secretary, in writing, no later than two (2)working days prior to the meetingand must include the subject matter. The meeting Chairperson has the discretion todecline any application that does not meet the requirements of Standing Orders. A

i f thirty (30) minutes i ll t d t th i d f bli i t ith five (5)


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public,-

(i) The reason why the item is not on the agenda; and

(ii) The reason why the discussion of the item cannot be delayed until a subsequentmeeting.

Section 46A(7A) of the Local Government Official Information and Meetings Act 1987 (asamended) states:

Where an item is not on the agenda for a meeting,-

(a) That item may be discussed at that meeting if-

(i) That item is a minor matter relating to the general business of the local authority;and

(ii) the presiding member explains at the beginning of the meeting, at a time when it isopen to the public, that the item will be discussed at the meeting; but

(b) no resolution, decision or recommendation may be made in respect of that itemexcept to refer that item to a subsequent meeting of the local authority for furtherdiscussion.

8 Notices of Motion

At the close of the agenda no requests for notices of motion had been received.


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Solid Waste targeted rates and fees 2015/2016 and Waste Managementand Minimisation funding through transition

File No.:CP2014/25357

Purpose1. This report recommends changes to targeted rates and users charges for solid waste servicesfor 2015/2016 to:

reflect changes in costs achieve harmonisation where the service offering is similar.

Mayoral Summary and Recommendations2. The Waste Management and Minimisation Plan is one of our major environmentalinitiatives. The proposals in that plan went through an extensive consultation process a couple ofyears ago. The implementation of the WMMP will take place in the term of this LTP.

3. Staff have recently revised the implementation plan and have proposed a more phasedapproach. This seems sensible and has been through the Regional Strategy and PolicyCommittee.

4. Alongside this phased implementation, a phased approach to the introduction of changes tothe fees and charges is also proposed. In 2015/16 this involves updating the targeted rate toincorporate the new contract costs and, where relevant, harmonising these In 2016/17 the formerAuckland City and Manukau City areas will start a user pays approach to refuse collection and fullpay as you throw will be implemented from 2019/20.


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b) A targeted rate for the provision of solid waste services, including the pre-booked, on-property inorganic collection as recommended in the report in the previous item on this agenda,for the Hauraki Gulf Islands of $418 for 2015/2016.

c) The introduction of user charges, billed to the property owner, for refuse for the formerAuckland and Manukau City areas be gradually introduced from 2016/2017 financial year.

8. That staff carry out further work on the costs of the refuse collection on the Hauraki GulfIslands and consult with the community on phasing out the subsidy over three years.

Executive summary9. It is proposed to introduce changes to funding to:

reflect changes in service costs reflect phasing in of new services allow sufficient transition to ensure these services are affordable to residents andratepayers.

10. The Waste Management and Minimisation Plan is being implemented in stages with newservices and funding methods to be introduced gradually from 2015/2016 until full implementationby 2019/2020.

Solid waste targeted rates and fees for 2015/2016

11. It is recommended that the current mix of user pays and targeted rates is maintained forfunding solid waste services for 2015/2016 based on the differing services provided in each of theformer council areas. The charges in each area will change to reflect movement in costsincluding, in particular, an increase in contract costs in the former Waitakere City and North ShoreCity areas for 2015/2016.

12. It is also intended to stage a harmonisation of targeted rates in former council areas receiving

i il i d li d/ h i il t t f i i t T th t t t it i


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Future funding for Waste Management and Minimisation Plan

16. It is recommended that the introduction of user charges for refuse be gradually introduced for

the former Manukau and Auckland City Council areas from the 2016/2017 financial year. Full user-pays via Pay as you Throw for refuse is expected to operate in these areas from 2019/2020.Targeted rates will continue to cover the costs of recycling and inorganic collection services andfor the introduction of organic collections and processing where they become available.

17. This transition will enable both ratepayers and tenants in the former Manukau and AucklandCity Council areas to become familiar with the new services, to maximise their diversion of wasteto landfill and therefore manage any affordability issues arising from the change.

18. The cost of the new services for average residential household will be approximately $260 per

year, an increase of $25 per year, or $0.50 per week. The largest impact of the move to the newservices on ratepayers will be approximately $78 per annum, or $1.50 per week, for a largeproperty in the Manukau area. For tenants, the largest impact will be approximately $187 perannum, or $3.60 per week, for a large property in the Manukau area. Tenants in the former NorthShore and Waitakere City Council areas are already paying on average $2.25 per week for refuseas user charges via the current prepaid bag service.

Recommendation/sThat for the purposes of developing the draft LTP 2015-25 for consultation, the BudgetCommittee adopt the proposed changes to solid waste services funding set out below.

a) The indicative targeted rates for waste services, including the pre-booked, on- property inorganic collection as recommended in the report in the previous item on

this agenda, in the former council areas for the 2015/2016 year as set out below:

i. Auckland and Manukau $2422(adjusted as appropriate in Auckland to

id f th t h t h t d t f ith b th f


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2015/2016 commencement of Resource Recovery Network implementation includingdevelopment of Community Recycling Centres 2016/2017 enhanced recycling service commencing with the introduction of 240-litre

bins in the former North Shore, Waitakere, rural Franklin, and Rodney areas at current collectioncontract term end 2017 user charge refuse and urban organic service in the former Auckland andManukau City areas 2017/18 onwards roll-out of urban organics service in remaining areas over twelve toeighteen months

2019/2020 Pay as you Throw refuse fully implemented across the region, supported byfull regional organics collection service and enhanced recycling

2019/2022 Resource Recovery Network well established.

20. This phasing allows time for: residents to adjust to new services and payment methods, notably those Auckland andManukau residents where refuse is still rates-funded contractors to plan for investment in services and infrastructure procurement and service contracts to be established with service providers, or extendedwhere appropriate with current service providers

refinement of costs through the relevant procurement process, and therefore targetedrates and fees to be finalised.

21. The following principles have been adopted in developing recommendations: users of services should pay for the services received users of services should be able to directly influence the impacts and benefits received

options, such as recycling and organic collection services, for waste minimisation mustbe available to support the diversion of waste to landfill targets charging to the source of refuse should encourage waste minimisation through

b h i l h


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Former TLA Area 2015/2016 2016/2017 2019/2020

Auckland/ Manukau Service Delivery Statusquo plus newinorganics

User pays or T/RRefuse Bin and T/ROrganics

PAYT Refuse & T/ROrganics/ Recycling/Inorganics

North Shore/ Waitakere Service Delivery Statusquo plus new inorganics

Status quo(Prepaid Refuse Bag)240 litre Recyclingintroduced


Papakura/ Franklin Service Delivery Statusquo plus new inorganics

Status quo(Prepaid Refuse Bag)Recycling in ruralFranklin


Rodney Service Delivery Statusquo plus new

inorganics

Introduce prepaidRefuse Bag

240 litre Recyclingintroduced

PAYT Refuse & T/ROrganics/ Recycling/

Inorganics

34. At present multi-unit dwellings may opt out of council provided services in the area of theformer Auckland City Council. Officers will report by June 2015 on whether or not to: discontinue the current opt-out provision for waste services within the former AucklandCity Council area only

ti th t i i f t t ithi th f A kl d Cit C il


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Average largehousehold

$46(ACC $76, MCC$71)

$0.88(for ACC $1.50)

$80

Average smallhousehold

$12(High of $60 inWaitakere)

$0.23 $29

38. Even for a large household the changes in the area of the city most impacted once the fullpackage of new services area introduced are modest. The level of change is higher for tenants inthose parts of the city which presently have no user pays for refuse. The following sectionrecommends an approach to transition to address these changes.

Transit ion

39. Staff recommend a quarterly charge to ratepayers, not a rate, be introduced in the formerAuckland City Council and Manukau City Council areas in 2017 to fund refuse services. Prior toits introduction staff will test this against other user pays options to ensure the one that best meetscouncils objectives for waste minimisation and economic efficiency is implemented. This chargewould cover the provision of:

prepaid bins in the former Auckland City Council area utilising the existing bin allocation

prepaid bags or bins in the former Manukau City Council area.40. The new organic service would be funded from the targeted rate and introduced at the sametime as the change to direct billing in former Auckland and Manukau.

41. Those ratepayers who were landlords may, if they wished, pass these charges onto tenants.The introduction of these charges would allow residents and ratepayers to acclimatise to the newservices. User charges for refuse are already in place in all other legacy areas. Once the fullpackage of services and Pay as you Throw funding for refuse was introduced they will be betterable to manage their waste volumes and associated charges.


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48. As noted in the WMMP, the tangata whenua world view reflects the WMMPs emphasis onan integrated life cycle approach to the management of natural resources and the concepts ofZero Waste, waste recovery and waste minimisation

49. The work to date with Mana Whenua and Maori is the beginning of a journey towardsbuilding collaboration and capacity that create a mind-set and behaviour change to seeing wasteas a resource and minimising waste to landfill. Tailored engagement and developmentapproaches to working with Mana Whenua and Maori have been developed

50. The Independent Mori Statutory Board has two members on the Budget Committee whowill consider the Mayors Proposal on financial/rating policies including options for setting thesocial housing rents.

Significance

51. The recommendations in this report are significant as they could generate wide publicinterest. Rates must be included in the Funding Impact Statement and will be consulted on as partof the LTP process.

Implementation52. Implementation issues are discussed in the report.

AttachmentsThere are no attachments for this report.

Signatories

Authors Andrew Duncan - Manager Financial Policy

I St l M S lid W t


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Solid Waste: Inorganic Collection Service methodology and funding:Long Term Plan 2015-2025.

File No.:CP2014/25358

Purpose1. The purpose of this report is to recommend a new methodology and funding for the inorganiccollections and processing for 2015/2025 to support the implementation of the Waste

Management and Minimisation Plan (WMMP) during the period of the Long Term Plan 2015-2025.

Mayoral summary and recommendations2. The inorganic collection has been the subject of much debate over the years by the variouslegacy councils. There are currently a variety of levels of service and approaches to funding thisservice.

3. The staff proposal is for a uniform level of service and approach to funding. The level ofservice proposed is an annual on-property, pre-booked pick-up of inorganic material. The fundingapproach proposed is a $24 targeted rate for each property in the serviced area.

4. On the basis of the benefits outlined in the report i.e. diversion of as many materials away from landfill as possible

reduction in the amount of illegal dumping anticipated cleaner and safer streets creating health and safety benefits for residents and contractors community involvement and a focus on sustainability linkages between inorganic collections and the establishment of Community Recycling

C t


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9. The proposed funding method supports inorganic volumes collected and processed, until theResource Recovery Network is developed. This recognises the residents and wider communitysupport for the new service as developed during the WMMP consultation and reconfirmed during

recent surveys.10. Current Inorganics collection contracts conclude on the 30 June 2015 and a procurementprocess is underway to commence the new service, based on the recommendation of a fully ratesfunded, on-property, pre-booked collection. The extension of current contracts is not a viableoption in terms of service continuity. The cost of providing the service in 2014/2015 based on thelegacy council service levels ranging from nil, every two years to annual kerbside, is approximately$7.2million compared with the consistent regional service of approximately $8.4million.

Recommendation/sThat for the purposes of developing the draft LTP 2015-25 for consultation, the BudgetCommittee adopt the proposed changes to the inorganic collection service methodologyand funding as set out below.

a) The introduction of a standard pre-booked on property inorganic collectionservice.

b) The proposed targeted rates for Solid Waste services include the cost of aregional, pre-booked, on-property inorganic collection commencing 1 July 2015.

Background


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14. As part of the draft Long Term Plan 2015-2025 process, further investigation on variationson, or alternatives to, the proposed annual, pre-booked, on property service have beenundertaken. A survey of over 900 Aucklanders was conducted in early October 2014 to test the

support for these variations and options. This was broadly representative of the Auckland adultpopulation by age, gender, ethnicity, and geographic area. The approximate margin of error was3.3%.

15. Respondents were provided context around 4 different options, including the total cost ofeach option and the comparison with the total cost of the current disparate service which is $7.2min 2014/2015. Results to the question: which of the four different options do you most prefer?were as follows, indicating a strong preference from around 70% of respondents in support of anannual or biennial rates funded service:

16. To inform the design of this service and to shape procurement activities to support thisservice, trials of the proposed methodology were conducted in Pakuranga and Howick duringOctober and November 2013 with the following results: over 200 households agreed to participate in the trial an average of 110kg was collected per household a large proportion of materials which were put out could be recycled or reused and

th f di t d f l dfill At l t 54% f t i l ll t d ld b l d d If

Options Considered Response rate Cost

Option 1: Annual booked service 43% $8.4mOption 2: Booked service every two years 27% $5.4mOption 3: Annual booked service with user charge 20% $4.5mOption 4: No service 4% $1.0mI dont know 6%


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26. Local boards receive regular reports on councils progress towards implementing the WMMPthrough the Infrastructure and Environmental Services update reports to the local boards. SolidWaste staff also present to local boards at relevant workshops and meetings.

27. There were staff supported workshops in October 2014 with local board representativeswhere the matters addressed in this report were discussed. However, it was not until the workshopheld 20 October that local boards could consider the proposed fees for 2015/2016.

Mori impact statement

28. Staff do not hold information on the ethnicity of residents and ratepayers. It is consideredthat the impact on Maori will be similar to the impact on other residents and ratepayers.

29. As noted in the WMMP, the tangata whenua world view reflects the WMMPs emphasis onan integrated life cycle approach to the management of natural resources and the concepts ofZero Waste, waste recovery and waste minimisation.

30. The work to date with Mana Whenua and Maori is the beginning of a journey towardsbuilding collaboration and capacity that create a mind-set and behaviour change to seeing wasteas a resource and minimising waste to landfill. Tailored engagement and developmentapproaches to working with Mana Whenua and Maori have been developed.

31. The Independent Mori Statutory Board has two members on the Budget Committee whowill consider the Mayors Proposal on financial/rating policies including options for setting thesocial housing rents.

Significance

32. The recommendations in this report are significant as they could generate wide publicinterest. Rates must be included in the Funding Impact Statement and will be consulted on as

f


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measures and their targets will create a meaningful basis for accountability for the levels of serviceintended to be delivered by Council and its CCOs.

Consideration

Local board views and implications

9. Local boards have provided input on indicative performance measures in August. Advice ontargets was provided to local boards in September workshops for consideration.

10. Updated advice on targets will be provided to local boards from departments after budgetcommittee decisions from 56 November 2014. Local boards will discuss these in the Local

Board workshops to be held from 10 to 17 November 2014.11. Decisions on local performance targets will be made by local boards in business meetings tobe held 1 - 12 December 2014.

Mori impact statement

12. The process included sharing the development of the measures through Te Waka Angamuaand IMSB representatives.

Attachments

No. Title Page

A Council parent measures and targets 23

B CCO measures and targets 35

C Local Board measures and targets 49


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Council parent measures and targets

Auckland Development ThemeRegional Planning

Level of servicestatement

Performance measureActual

2013/14

Long Term Plan targets

2014/15 2015/16 2016/17 2017/18 2018/25

Produce all plans andagreements according tolegislative requirements

Percentage of unitaryand area plan changesand Notices ofRequirement processedwithin statutorytimeframes

100% 100% 100% 100% 100% 100%

Percentage of adoptedcore strategies, policiesand plans incorporatingMori outcomes ordeveloped with Moriparticipation

100% 85% 85% 85% 85% 85%

Provide policy andstrategic advice,leadership, facilitationand advocacy to support

Aucklands economicdevelopment.

Percentage of keyperformance indicators in

Auckland EconomicDevelopment Strategythat are met or improving

74% 78% 80% 80% 80% 80%

Number of economic Establish Maintain Maintain Maintain


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Local PlanningNB regional target for this local activity



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Facilitate largetransformation projectsand Implementstrategies forenhancing the citycentre

Percentage oftransformation and citycentre masterplanprojects delivered ontime and within budget

80% 90%

Percentage of citytransformation projectscontributing to Morioutcomes

50% 100%


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Environmental Management & Regulation Theme

Regulation



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Facilitate and enable thebuilding of affordableand enduring

neighbourhoods

Number of dwellings andsites consented towards

Auckland housing targetsN/A

Newmeasure

16,000 4,250 N/A N/A

Provide safe access tobeaches and coastalareas for recreation

Proportion of timebathing beaches aresuitable for contactrecreation

92% 92% 92% 92% 92% 92%

Deliver a customerfocused buildingconsents and compliancemonitoring service thatmeets statutoryrequirements

Percentage of customerssatisfied with the overallquality of building controlservice delivery

44% 60% 53% 54% 55% 56%

Percentage of buildingconsent applicationsprocessed within 20statutory days

99% 100% 100% 100% 100% 100%

Deliver timely, costeffective and customerfocused resource consentprocessing services

Percentage of customerssatisfied with the overallquality of resourceconsents service delivery

44% 50% 65% 65% 65% 65%

Percentage of non-notified resource consent


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2013/14


2014/15 2015/16 2016/17 2017/18 2018/25Percentage of D/E

5

graded food premises re-inspected within onemonth

86% 85% 95% 95% 95% 95%

Protect public healththrough licensing andcompliance of alcoholpremises to legislativerequirements.

Percentage of high riskalcohol premisesinspected annually

TBD 90% 100% 100% 100% 100%

Percentage of customers

satisfied with the alcohollicensing services 62%

New

measure 66% 67% 68% 69%

Reduce public nuisancethrough licensing,education, and theenforcement of relevantbylaws.

Percentage of bylaw-related requests forservice (e.g. illegal signs,public nuisance, streettrading) responded towithin three days

66%New

measure80% 80% 80% 80%

Provide dog, stock, andother animal

management services toAucklanders

Percentage of urgentanimal management

complaints such as dogattacks responded towithin one hour

98% 80% 95% 95% 95% 95%

Percentage of knowndogs that are registered

6

98%New

measure99% 100% 100% 100%

Solid waste & environmental services


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2013/14


2014/15 2015/16 2016/17 2017/18 2018/25Enhance the Regionsbiodiversity by activelymanaging and improvingthe extent of indigenousecosystems and speciesand by promotingbiodiversity best practice

Number of hectares ofnew forest or wetlandhabitat established onregional parks

8 8 8 8 8 8

Percentage ofindigenous ecosystemsunder activemanagement

68% 5% 68% 68% 68% 68%

Percentage ofthreatened speciesunder activemanagement

34% 29% 34% 34% 34% 34%

Reduce the impact ofpest animals, plants andpathogens on the naturalenvironment

Percentage land areawith less than 5%residual trap catch forpossums

50% 50% 50% 51% 52% 55%

Proportion of kauri areason council land that have

active management orexclusion measures inplace for kauri diebackdisease

N/A 50% 55% 60% 70% 100%

Number of hectaresunder community pestcontrol

85,000 62,000 88,000 89,000 90,000 93,000

Proportion ofenvironmentalprogrammes led or 15%

New15% 15% 15% 15%


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Stormwater management



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Enhance and protect thestormwater receivingenvironments for thepeople of Aucklandthrough sustainablemanagement of thestormwater system.

Percentage of customerssatisfied with AucklandCouncils Stormwatermanagement

50% 50% 50% 50% 50% 50%

Percentage of mana

whenua satisfied withstormwater management 7% Setbaseline 7% 7% 7% 7%

Manage the stormwaternetwork to minimise therisks of flooding to

Aucklanders

The number of floodingevents that occur andthe associated numberof habitable floorsaffected per 1000properties connected to

Auckland Councilsstormwater network(DIA)

N/ANew

measure

1 per1000

properties

1 per1000

properties

1 per1000

properties

1 per1000

properties

Manage the stormwaternetwork to minimise therisks of flooding to

Aucklanders

The median responsetime to attend a floodingevent, measured fromthe time that AucklandCouncil receivesnotification to the timethat service personnelreach the site (DIA)

1.6 hoursNew

measure2 hours 2 hours 2 hours 2 hours


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2013/14


2014/15 2015/16 2016/17 2017/18 2018/25The ratio of length ofwatercourse consentedto be physicallyimproved versusphysically degraded inthe current year

8

N/ANew

measure3 3 3 3


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Governance & Support ThemeGovernance & democracy



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Ensure communities caneasily engage in Councildecision making andhave access toinformation

Percentage of residentswho feel they canparticipate in AucklandCouncil decision-making

N/A 50% 50% 50% 50% 50%

Percentage of Moriresidents who feel theycan participate in

Auckland councildecision-making

N/A 50% 50% 50% 50% 50%

Number of complaintsregarding councildemocratic processesupheld by the Auditor

General or Ombudsman

0 0 0 0 0 0

To support electedmembers, council andMori to work togetherto achieve betteroutcomes for TmakiMakaurauAucklandand enable Council toeffectively contribute toMori well-being

Percentage of Moriorganisations whoconsider they have anappropriate workingrelationship with council

27% 75% 80% 85% 85% 90%

Number of formalisedrelationshiparrangements betweenthe council and Mana

10 19 19 19 19 19


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2013/14


2014/15 2015/16 2016/17 2017/18 2018/25Provide emergencymanagement and ruralfire capability to managefire and emergenciesquickly and effectively

Percentage of incidentsrequesting attendanceby New Zealand FireService responded towithin 12 minutes

N/A 85% 85% 85% 85% 85%

Parks, Community & Lifestyle ThemeLocal community servicesNB regional target for this local activity as well as the local targets



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Deliver a variety ofevents, programmes andprojects that improvesafety, connect

Aucklanders and engagethem in their city andcommunities

Percentage ofAucklanders that feelconnected to theirneighbourhood and localcommunity

74%New

measure75% 77% 79%

81%-83%

Regional community services



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Provide access to abroad range ofinformation in a variety of

Percentage of customerssatisfied with the rangeof collection items

72%New

measure70% 71% 72% 73%


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2013/14


2014/15 2015/16 2016/17 2017/18 2018/25Deliver a variety ofevents, programmes andprojects that improvesafety, connect

Aucklanders and engagethem in their city andcommunities.

Percentage of all assetsthat are graffiti freeacross the city

94% 85% 92% 93% 94% 95%

Percentage ofAucklanders that feelAuckland is an eventful,fun and exciting city

N/ANew

measure70% 70% 72%

72%-75%

Percentage of

Aucklanders that feel artand culture is part oftheir everyday life

N/A Newmeasure 60% 65% 70% 75%

Provide safe, reliableand accessible socialinfrastructure for

Aucklanders thatcontributes toplacemaking and thrivingcommunities

Percentage of tenantssatisfied with provisionand management of'housing for older people' 75% 80% 75% 75% 75% 75%


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Regional parks sport & recreation



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Provide and maintaincemeteries, memorialareas and facilities forfamilies, friends andvisitors

Percentage of visitorssatisfied with thepresentation ofcemeteries

77% 90% 80% 81% 82% 83%

Protect and conserve thevalues and features ofAucklands volcanicheritage

Percentage of publicsatisfied with the qualityof care of volcanicfeatures

64% 75% 70% 72% 74% 75%

Percentage of ManaWhenua organisationssatisfied with the qualityof care of volcanicfeatures

0% 75% 20% 30% 40% 50%

Manage the Auckland

Botanic Gardens as apremier destination forsustaining thebiodiversity of the

Auckland region througheducation and research,as well as a place forrecreation.

Number of New Zealand

native plants grown forre-vegetationprogrammes in theBotanic Gardens

65,000 60,000 60,000 60,000 60,000 60,000

Manage regional parksas part of the open

Percentage of the publicwho have used a


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CCO measures and targetsWater Supply & Wastewater Theme

Water Supply



2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25

Provide uninterruptedaccess to safe, clean

and drinkable water

The extent to which thelocal authority's drinking

water supply complies

with part 4 of the

drinking-water standards

(bacteria compliance

criteria)

100.0% NewMeasure

100% 100% 100% 100%

The extent to which the

local authority's drinkingwater supply complies

with part 5 of the

drinking-water standards

(protozoal compliance

criteria)

100.0% New

Measure

100% 100% 100% 100%

Median response time

for attendance for urgent

N/A New

Measure

60 mins 60 mins 60 mins 60 mins


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2013/14


2014/15 2015/16 2016/17 2017/18

2018/19-

24/25Median response time

for resolution of non-

urgent call-outs: from the

time that the local

authority receives

notification to the time

that service personnel

confirm resolution of the

fault or interruption

N/A New

Measure

5 days 5 days 5 days 5 days

The total number of

complaints received by

the local authority about

any of the following:

a) drinking water clarity

b) drinking water taste

c) drinking water

pressure or flowd) continuity of supply

e) the local authority's

response to any of these

issues

expressed per 1000

connections to the local

authority's networked

reticulation system

N/A New

Measure

10 10 10 10


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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18

2018/19-

24/25Compliance with the

territorial authority's

resource consents for

discharge from its

sewerage system

measured by the number

of:

a) abatement notices

b) infringement noticesc) enforcement orders

d) convictions

received by the territorial

authority in relation to

those resource consents

a) 0

b) 0

c) 0

d) 0

New

Measure

a) 2

b) 2

c) 2

d) 0

a) 2

b) 2

c) 2

d) 0

a) 2

b) 2

c) 2

d) 0

a) 2

b) 2

c) 2

d) 0

Attendance at sewerage

overflows resulting from

blockages or otherfaults: median response

time for attendance -

from the time that the

territorial authority

receives notification to

the time that service

personnel reach the site

N/A New

Measure

60 mins 60 mins 60 mins 60 mins


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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18

2018/19-

24/25The total number of

complaints received by

the territorial authority

about any of the

following:

a) sewerage odour

b) sewerage system

faults

c) sewerage systemblockages

d) the territorial

authority's response to

issues with its sewerage

system

expressed per 1000

connections to the

territorial authority's

sewerage system

N/A New

Measure

50 50 50 50

Economic & Cultural Lifestyle Theme

Economic growth and visitor economy


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2013/14


2014/15 2015/16 2016/17 2017/18

2018/19-

24/25Deliver information,

advice, programmes and

initiatives to attract and

develop investment,

businesses and a skilled

workforce

Percentage of

stakeholders satisfied

with provision of

business advice, start-

up, training and

mentoring programmes

85% 85% 85% 85% 85% 85%

Number of businesses

that have been throughan ATEED programme

or benefitted from an

ATEED intervention

(total businesses and

Maori businesses)

New

measure

Total -

1500including

Maori

business

es - 100

Total -

1500including

Maori

business

es - 100

Total -

1500including

Maori

business

es - 100

Total -

1500including

Maori

business

es - 100

New

measure

Facilitation of the

establishment, or

significant expansion, ofmultinational and local

companies in target

sectors

New

measure

5 5 5 5 New

measure

Number of live

signatories to the Youth

Traction Hub Employers

Pledge12

New

measure

50 50 50 50 New

measure


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2013/14


2014/152015/1

6

2016/1

72017/18

2018/19-

24/25We care for our

collections for today and

for future generations to

enjoy and to bring

cultural awareness of Art

and Wildlife to Auckland

and its visitors

Total number of visitors

to the Auckland Zoo and

Auckland Art Gallery

1,140,711 1,140,000 1,175,0

00

1,165,0

00

1,185,00

0

1,190,000

Visitor Satisfaction with

experience at Auckland

Zoo and the Auckland

Art Gallery

94% 88% 94% 94% 94% 94%

Number of Maori

projects annually

10.00 New

measure

10.00 10.00 10.00 10.00

Provider of Convention

events and live arts and

entertainment

experiences for

Aucklanders and visitors

to our city Leader of artsand entertainment in New

Zealand

Number of publically

available Performing

Arts Performances

programmed by

Auckland Live

825 New

measure

820 825 830 835

Visitor Satisfaction with

experience at Auckland

Live Events

95% 95% 95% 95% 95% 95%

Auckland Development Theme


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2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25

Provide a safe marina

environment and world

class facilities

Percentage of customers

surveyed satisfied

overall with marina

facilities and services

73%New

measure73% 74% 75% 78%

Property Development



2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25

Properties are managed

for Auckland Council and

Auckland Transport

achieves optimum net

returns and are

maintained to be fit forpurpose

Return on Investment on

like for like properties15

2.2% 4% 2% 2% 2% 2.3% to

2.6%

Properties are managed

for Auckland Council and

Auckland Transport

achieves optimum net

returns and are

maintained to be fit for

Occupancy rate for

tenantable properties16

New

Measure

New

Measure

95% 95% 95% 95%


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Governance & Support Theme

Investment


Performancemeasure

Actual2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25

Manage council

investments to optimisereturns

Return on equity (ROE)

for ACIL group

26.5% 12.9% 7.6% 7.6% 13.5% 8%-

13.5%

Rolling 10 year return

for diversified financial

assets portfolio17

12.9% Equal or

exceed

return on

reference

portfolio

Equal or

exceed

ROE on

reference

portfolio

Equal or

exceed

ROE on

reference

portfolio

Equal or

exceed

ROE on

reference

portfolio

Equal or

exceed

ROE on

reference

portfolio


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18 November 2014

Transport Theme

Roads and Footpaths

Note: Table below will be subject to change following further Auckland Transport Board consideration.

Level of service

statement

Performance

measure

Actual

2013/14


2014/15 2015/16 2016/17 2017/18 2018/19-24/25

Provide an effective,

efficient and safe road,

cycling and walking

network

Annual number of

morning peak (7am-

9am) car trips avoided

through travel planning

initiatives

12,800 16,700 17,500 18,400 20,240 22,264

Number of walking

trips into the city centrein the morning peak

(on one given day)

5,400 5,500 5,600 5,700 5,800 6,000

Annual number of

cycling trips in

designated areas in

Auckland:

- During Morning peak

129,300

(morning

peak)

871,000

(all day)

142,200(AM peak)958,000(all day)

156,400

(morning

peak)

1,054,000

(all day)

172,000

(morning

peak)

1,159,400

(all day)

173,720

(morning

peak)

1,275,340

(all day)

191,092

(morning

peak)

1,402,874

(all day)


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Performancemeasure

Actual2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25Travel times along key

strategic freight routes

during the inter-peak

(9am-4pm)

85% of

trips along

following

routes

travelled in

time

specified:19

Maintaintraveltimes for85thpercentileon allnominatedfreight

routes

Maintain

baseline

travel

times for

the 85th

percentile

Maintain

baseline

travel

times for

the 85th

percentile

Maintain

baseline

travel

times for

the 85th

percentile

Maintain

baseline

travel

times for

the 85th

percentile

The change from the

previous financial year

in the number of

deaths and serious

injury crashes on the

local road network,

expressed as a

number.

429

Fewerthan 340(2.66%reductionfromprevious

year)

fewer

than 407

fewer

than 396

fewer

than 385

fewer

than 318

Percentage of

residents satisfied with

the quality of roads in

the Auckland region

71% 70% 70-75%Not less

than 75%

Not less

than 75%

Not less

than 75%

Percentage of

residents satisfied with

the quality of footpaths63% 65% 65-75%

Not less

than 75%

Not less

than 75%

Not less

than 75%


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Performancemeasure

Actual2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25Percentage of the

sealed local road

network that is

resurfaced

10%New

Measure10% 11% 11% 12%

Percentage of

footpaths in acceptable

condition (as defined in

ATs AMP)

99%New

Measure99% 99% 99% 98%

Percentage of

customer service

requests relating to

roads and footpaths

which receive a

response within the

time frame specified in

Auckland CouncilsLong-term Plan.

85%New

Measure85% 85% 85% 85%

Public Transport & Travel Demand Management



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Performancemeasure

Actual2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25Rail punctuality

(proportion of

scheduled rail

services that

arrived at their

final destination

within five

minutes late of

the scheduledtime)

87.8%New

measure90.0% 90.0% 90.0%

Range 90%

to 95%

Bus punctuality

(proportion of

scheduled bus

services that

departed their

origin within one

minute early andfive minutes late

of the scheduled

time)

84.2%New

measure92.0% 93.0% 94.0% 95.0%

Ferry punctuality

(proportion of

scheduled ferry

services that


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Performancemeasure

Actual2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25Percentage of PT

passengers

satisfied with their

train service

76.1%New

measure80% 83% 85% 85%

Percentage of PT

passengers


bus service

81.6%New

measure82% 83% 85% 85%

Percentage of PT

passengers


ferry service

90.1%New

measure90% 90% 90% 90%

Parking & Enforcement




2013/14


2014/15 2015/16 2016/17 2017/182018/19-

24/25

Ensure optimal use of

parking resources

Off-street occupancy

rates in city centre (peak

4-hour period)

88%

Within

80-90%

range

80% -

90%

80% -

90%

80% -

90%

80% -

90%


48/131


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18 November 2014

Local Board measures and targets

Albert-Eden LB



2013/14

Annual / Long Term Plan targets

2014/15 2015/16 2016/17 2017/18 2018/25

Develop local business

precincts and towncentres as great placesto do business

Percentage of Business

Associations meetingtheir BusinessImprovement District(BID) PartnershipProgramme obligations

100% 85% 100% 100% 100% 100%

Provide leadership &support to protect andconserve the regionsnatural environment,historic heritage and

Mori cultural heritage

Proportion of localprogrammes that deliverintended environmentalactions and/or outcomes

TBDNot

available80% 85% 90% 90%

Provide safe, accessible,welcoming libraryfacilities that support thedelivery of qualitylearning programmesand services relevant tolocal communities.

Use of libraries as digitalcommunity hubs:Number of internetsessions per capita (PC& WiFi)

1.9Not

available1.5 1.5 1.5 1.5

Number of visits to libraryfacilities per capita

6Not

available5 5 5 5

Percentage of customerssatisfied with the quality 90%

Notavailable

85% 85% 85% 85%


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2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

contributes toplacemaking and thrivingcommunities

Facility Utilisation -utilisation at peak timesand off-peak times forcouncil managedcommunity centres andvenues for hire

Peak:36%

Off peak:19%

Notavailable

Peak:37%

Off peak:19%

Peak:37%

Off peak:19%

Peak:37%

Off peak:20%

Peak:39%

Off peak:21%

Percentage ofcommunity facilitiesbookings used for health

and well-being relatedactivity

Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%

Number of visitors tocommunity centres andvenues for hire

439,435Not

available448,095 452,488 456,925 461,405

Provide a range ofrecreational opportunitiescatering for communityneeds on local parks,reserves and beaches

Percentage of residentssatisfied with theprovision (quality,location and distribution)of local parks and

reserves

TBD 75% 75% 75% 75% 75%

Percentage of residentswho visited a local parkor reserve in last 12months

92% 91% 90% 90% 90% 90%

Provide sports fields thatare fit for purpose andcater for communityneeds.

Percentage of residentssatisfied with theprovision (quality,location and distribution)of sports fields

TBDNot

available70% 70% 70% 70%


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18 November 2014

Devonport-Takapuna LB



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Develop local businessprecincts and towncentres as great placesto do business

Percentage of BusinessAssociations meetingtheir BusinessImprovement District(BID) Partnership

Programme obligations

100% 85% 100% 100% 100% 100%

Provide leadership &support to protect andconserve the regionsnatural environment,historic heritage andMori cultural heritage


TBDNot

available80% 85% 90% 90%

Provide safe, accessible,welcoming libraryfacilities that support the

delivery of qualitylearning programmesand services relevant tolocal communities.

Use of libraries as digitalcommunity hubs:Number of internet

sessions per capita (PC& WiFi)

4.2Not

available4 4 4 4


9.1Not

available8 8 8 8

Percentage of customerssatisfied with the qualityof library service delivery

88%Not

available85% 85% 85% 85%

Percentage of visitorssatisfied with the libraryenvironment

88%Not

available85% 85% 85% 85%


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2013/14


2014/15 2015/16 2016/17 2017/18 2018/25

Percentage ofcommunity facilitiesbookings used for healthand well-being relatedactivity

Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


121,771Not

available124,170 125,388 126,617 127,859

Provide a range of

recreational opportunitiescatering for communityneeds on local parks,reserves and beaches

Percentage of residents

satisfied with theprovision (quality,location and distribution)of local parks andreserves

TBD 75% 75% 75% 75% 75%


95% 85% 90% 90% 90% 90%

Provide sports fields that

are fit for purpose andcater for communityneeds.


satisfied with theprovision (quality,location and distribution)of sports fields

TBD Notavailable

70% 70% 70% 70%

Provide programmes andfacilities that ensuremore Aucklanders aremore active more often

Customers Net PromoterScore for Pool andLeisure Centres as apercentage

TBDNot

available15% 15% 15% 15%


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18 November 2014

Franklin LB



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 85% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





1.0Not

available1 1 1 1


5.3Not

available4.5 4.5 4.5 4.5


91%Not

available85% 85% 85% 85%


92%Not

available85% 85% 85% 85%


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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


300,088Not

available306,002 309,002 312,032 315,091

Provide a range of




TBD 75% 75% 75% 75% 75%


87% 85% 90% 90% 90% 90%





TBD Notavailable

70% 70% 70% 70%



TBDNot

available15% 15% 15% 15%


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18 November 2014

Great Barrier LB



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




Notavailable

Notavailable

Notapplicabl

e

Notapplicabl

e

Notapplicabl

e

Notapplicabl

e



TBDNot

available80% 85% 90% 90%





2.6Not

available2 2 2 2


10Not

available9 9 9 9


89%Not

available85% 85% 85% 85%


85%Not

available85% 85% 85% 85%


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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notapplicabl

e

Notavailable

Notapplicabl

e

Notapplicabl

e

Notapplicabl

e

Notapplicabl

e


Notapplicabl

e

Notavailable

Notapplicabl

e

Notapplicabl

e

Notapplicabl

e

Notapplicabl

eProvide a range of




TBD 75% 75% 75% 75% 75%


78% 91% 90% 90% 90% 90%





TBD Notavailable

70% 70% 70% 70%



Notavailable

Notavailable

Notavailable

Notavailable

Notavailable

Notavailable


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18 November 2014

Henderson-Massey LB



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 100% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





2.7Not

available2 2 2 2


7Not

available6.0 6.0 6.0 6.0


89%Not

available85% 85% 85% 85%


87%Not

available85% 85% 85% 85%


58/131

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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


115,471Not

available144,734 146,153 147,586 149,033

Provide a range of




TBD 75% 75% 75% 75% 75%


83% 80% 90% 90% 90% 90%





TBD Notavailable

70% 70% 70% 70%



TBDNot

available15% 15% 15% 15%


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18 November 2014

Hibiscus and Bays LB



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 85% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





1.7Not

available1.4 1.4 1.4 1.4


9.3Not

available8 8 8 8


94%Not

available85% 85% 85% 85%


93%Not

available85% 85% 85% 85%


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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


57,598Not

available58,733 59,309 59,890 60,478

Provide a range of




TBD 75% 75% 75% 75% 75%


91% 85% 90% 90% 90% 90%



TBD Notavailable

70% 70% 70% 70%



TBDNot

available15% 15% 15% 15%


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Budget Committee

18 November 2014

Howick LBLevel of servicestatement


2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 85% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





2.5Not

available2 2 2 2


9Not

available8 8 8 8


91%Not

available85% 85% 85% 85%


89%Not

available85% 85% 85% 85%


62/131

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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


130,076Not

available132,639 133,940 135,253 136,579

Provide a range of




TBD 75% 75% 75% 75% 75%


91% 85% 90% 90% 90% 90%



TBD Notavailable

70% 70% 70% 70%



TBDNot

available15% 15% 15% 15%


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18 November 2014

Kaipatiki LBLevel of servicestatement


2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 100% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





2.6Not

available2 2 2 2


8.3Not

available7.5 7.5 7.5 7.5


93%Not

available85% 85% 85% 85%


94%Not

available85% 85% 85% 85%


64/131

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Budget Committee

18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


119,657Not

available122,015 123,211 124,419 125,639


Percentage of residentssatisfied with theprovision (quality,location and distribution)of local parks andreserves

TBD 75% 75% 75% 75% 75%


92% 96% 90% 90% 90% 90%



TBD Notavailable

70% 70% 70% 70%



TBDNot

available15% 15% 15% 15%


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AttachmentC

Item13

Budget Committee

18 November 2014

Mangere-Otahuhu LBLevel of servicestatement


2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 85% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





4.5Not

available4 4 4 4


9.3Not

available8.5 8.5 8.5 8.5


89%Not

available85% 85% 85% 85%


84%Not

available85% 85% 85% 85%


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Budget Committee

18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


377,000Not

available384,429 388,199 392,005 395,848



TBD 75% 75% 75% 75% 75%


90% 85% 90% 90% 90% 90%



TBD Notavailable

70% 70% 70% 70%



TBDNot

available15% 15% 15% 15%


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Budget Committee

18 November 2014

Manurewa LBLevel of servicestatement


2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 100% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





2.0Not

available1.8 1.8 1.8 1.8


7.2Not

available6.5 6.5 6.5 6.5


88%Not

available85% 85% 85% 85%


87%Not

available85% 85% 85% 85%


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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


141,373Not

available144,159 145,572 147,000 148,441



TBD 75% 75% 75% 75% 75%


90% 85% 90% 90% 90% 90%



TBD Notavailable

70% 70% 70% 70%



TBDNot

available15% 15% 15% 15%


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Budget Committee

18 November 2014

Maungakiekie-Tamaki LBLevel of servicestatement


2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 100% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





3.1Not

available2.5 2.5 2.5 2.5


8.2Not

available6.5 6.5 6.5 6.5


93%Not

available85% 85% 85% 85%


90%Not

available85% 85% 85% 85%


70/131


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Budget Committee

18 November 2014

Orakei LBLevel of servicestatement


2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 85% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





0.9Not

available0.8 0.8 0.8 0.8


6.8Not

available5.5 5.5 5.5 5.5


96%Not

available85% 85% 85% 85%


91%Not

available85% 85% 85% 85%


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18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


Notavailable

Notavailable

20%-30% 20%-30% 20%-30%20%-30%


378,275Not

available385,729 389,511 393,330 397,187



TBD 85% 75% 75% 75% 75%


93% 85% 90% 90% 90% 90%



TBD Notavailable

70% 70% 70% 70%



TBDNot

available15% 15% 15% 15%


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Budget Committee

18 November 2014

Otara-Papatoetoe LBLevel of servicestatement


2013/14


2014/15 2015/16 2016/17 2017/18 2018/25




100% 85% 100% 100% 100% 100%



TBDNot

available80% 85% 90% 90%





5.0Not

available4.5 4.5 4.5 4.5


11.5Not

available9.5 9.5 9.5 9.5


85%Not

available85% 85% 85% 85%


82%Not

available85% 85% 85% 85%


74/131

AttachmentC

Item13

Budget Committee

18 November 2014



2013/14


2014/15 2015/16 2016/17 2017/18 2018/25


N

budget committee agenda - november 14

Documents