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    WORKING WORLD (pp. 6-9)

    NAMES AND NEWS (pp. 6-8)

    aboriginal children children of an ethnic group living in

    [bE)rIdZIn&l (tSIldrEn] a place since the earliest times

    adopt sth. [E(dA:pt*] to take something over from some

    body, such as an idea or method

    aerospace [(eroUspeIs*] involving the production or operation

    of aircraft or spacecraft

    appetizer [(pItaIzE] a small dish eaten at the beginning

    of a mealapproximate almost accurate, but not quite

    [E(prA:ksImEt*]

    based [beIst] located

    benefits [(benIfIts] advantages that you get as part of

    your job, in addition to your salary or

    wages

    best-before date the date after which food is no

    longer [)best bi(fO: deIt] of the highest quality

    budget [(bVdZIt] cheap; inexpensive

    catnap [(ktnp] a very short sleep

    CEO (chief executive officer) the person with the highest position

    [)si: i: (EU] in a company

    chief executive the person with the highest position

    [)tSi:f Ig(zekjEtIv*] in a company

    competition [)kQmpE(tIS&n] someone who is trying to be better

    than someone else; a rival

    contribute sth. to sth. to give some form of help to sth.,

    [kEn(trIbjEt tu*] for example, money or time

    dhokla [(dEUklE] a vegetarian Indian dish

    dump sth. [dVmp] to throw away something that you donot want in a careless and fast way

    1

    Here is the entire list of vocabulary items from the 2/2012 issue

    of Business Spotlight International. You can print out this list

    and add your own translations after the definitions. We hope

    that you will find this service of use in your language learning.

    VOCABULARY LIST 2/2012

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    2

    executive chef a cook who manages a restaurant

    [Ig)zekjUtIv (Sef]

    fastener [(fs&n&r*] a device used to join two thingstogether

    grocery store a shop that sells food

    [(grEUsEri stO:]

    high-end [)haI (end] expensive and of very good quality

    lay sb. off [)leI (O:f*] to end someones employment

    lay-off [(leI O:f*] the act of ending someonesemployment because there is not

    enough work

    long way: have come a ~ to have made a lot of progress

    [)lQN (weI]

    nap [np] to sleep for a short time

    on track: be ~ [)Qn (trk] to be likely to be successful insomething you are planning to do

    overall [)oUvEr(O:l*] when everything is considered

    screw [skru:] a thin, pointed piece of metal usedto join pieces of metal or wood

    together

    self-reliance [)self ri(laIEns] the ability to do things without help

    Selling like hot cakes very popular and being sold very

    quickly

    shelter home [(SeltE hEUm] a place where people who have nohome can live

    ship sth. to send and deliver something,usually goods

    shortage [(SO:tIdZ] a situation in which there is notenough of something that is needed

    state unemployment insurance the system workers pay into that

    [)steIt VnIm(plOImEnt provides money for people who do

    In)SUrEns*] not have a job

    stuff [stVf] ifml. things

    take some hits to suffer; to have a painful

    experience

    use-by date the date after which food is no longer

    [(ju:z baI deIt] UK safe to eat

    * This symbol marks standard US

    pronunciation that differs from

    standard UK pronunciation.

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    3

    MY WORKING LIFE: John Buis (p. 9)

    accountable [E(kaUntEb&l] responsible for something andrequired to explain your actions

    diverse [daI(v:s] varied; with many differences

    funeral [(fju:n&rEl] a ceremony that is held after

    someone has died

    incident [(InsIdEnt] an unusual, often unpleasant eventjaded [(dZeIdId] no longer interested in something

    because you have experienced too

    much of it

    law enforcement the task of making sure that people

    [(lO: In)fO:smEnt] respect the law

    mounted police a special group of police officers who

    ride [)maUntId pE(li:s] horses

    paper trail [)peIpE (treI&l] documents showing that somethinghas been done

    plain clothes: in ~ wearing ordinary clothes instead of a

    [)pleIn (klEUDz] special uniform

    refugee [)refju(dZi:] sb. who leaves a place to escapefrom danger

    sawed-off shotgun a long gun that fires lots of small

    [)sO:d Qf (SQtgVn] bullets that has been made shorter

    by cutting off the end

    supervise sb. to be in charge of someone at work

    [(su:pEvaIz]

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    GLOBAL BUSINESS (pp. 16-27)

    TRANSLATION SERVICES: The language of war (pp. 16-21)

    acquire sth. [E(kwaIE] to buy something

    aerospace [(eErEUspeIs] involving the production or operation

    of aircraft or spacecraft

    affect sth. to have an effect on something

    apology [E(pQlEdZi] a statement in which you say sorryfor sth. you have done wrong

    benefits [(benIfIts] advantages that you get as part of

    your job, in addition to your salary or

    wages

    broadband a system that makes it possible to

    send large amounts of electronic

    data very quickly

    cellular [(seljUlE] mobile-phone

    combat troops groups of soldiers who are ready to

    [(kQmbt tru:ps] fight

    compete [kEm(pi:t] to try to get something that otherswant, too

    core network the main system of connections

    corporate accountability the responsibility of a company for

    [)kO:pErEt E)kaUntE(bIlEti] its actions

    daunting task a piece of work that is difficult in a

    [)dO:ntIN (tA:sk] frightening way

    decline [di(klaIn] to become less or smaller

    Department of Defense the US government ministry in

    [di)pA:rtmEnt Ev di(fens*] US charge of military matters

    ensure sth. [In(SO:] to make sure that sth. will happen

    formula [(fO:mjUlE] a method used to achieve success

    found to start a business, especially by

    providing the necessary money

    front line [)frVnt (laIn] in a war, the place where fighting

    takes place

    grief [gri:f] extreme sadness, especially after

    someone you love has died

    illiterate [I(lItErEt] unable to read or write

    implication the possible effect or result of sth.

    incident [(InsIdEnt] an unusual, often unpleasant event

    instruction manual a booklet that explains how to do or

    use [In(strVkS&n )mnjuEl] something

    intercepted if a phone call is intercepted,

    someone secretly listens to itinterpret [In(t:prIt] to translate spoken words from one

    language into another

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    interpreter [In(t:prItE] someone who translates spokenwords

    lawsuit: file a ~ against sb. to bring a complaint about somebody

    [(lO:su:t] to court

    MBA (Master of Business a higher (post-graduate) universityAdministration) degree in business

    monitor sth. to watch and check something over a

    [(mQnItE] period of time

    on time at the right time

    pattern recognition the act of recognizing the structure

    [(pt&n rekEg)nIS&n] of aset of shapes

    Peoples Front of Judea a group of anti-Roman activists in

    [)pi:p&lz )frVnt Ev dZu(dIE] the film Life of Brian

    prime of the highest quality

    quote sth. to give the price of something

    recruit [ri(kru:t] someone who has recently started to

    work for an organization

    remnants [(remnEnts] the parts of something that remainafter the rest has been destroyed

    reveal sth. to make something known

    revenue [(revEnju:] the money that a business earns

    sanitation the systems that supply clean water

    [)snI(teIS&n] and remove dirty water

    script a system of letters or symbols used

    to write a particular language

    shred sth. to cut or tear something into very

    small pieces

    sound healthy, stable

    take time out to rest from your usual duties

    transcribe sth. to write something down as it is said

    United States Army Intelligence US Army organization responsible forand Security Command US analysing data of political and

    military importance and protecting

    the country from harm

    unmanned aerial vehicle an aircraft that doesnt have or need[Vn)mnd )eEriEl (vi:Ik&l] people inside for it tofly

    vast [vA:st] very large

    * This symbol marks standard US

    pronunciation that differs from

    standard UK pronunciation.

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    6

    HEAD-TO-HEAD: Do Americans work too much? (pp. 22-23)

    anxiety [N(zaIEti] the feeling of being worried andnervous about something

    bank statement a document listing the amounts of

    money paid into or out of a bank

    account

    carbon output the amount of carbon dioxide

    produced by someone or something

    clerk [kl:k*] someone whose job it is to help

    people in a bank, shop or public

    office

    clock up hours to reach a particular number of work

    [)klA:k (Vp aU&rz*] hours

    feel entitled to sth. to believe you have the right to have

    [)fi:&l In(taIt&ld tu] something

    greenhouse gas a gas that traps heat above the earth,

    thought to cause the greenhouse

    effect

    gross domestic product (GDP) the value of all goods and services

    [)groUs dE)mestIk (prA:dVkt*] produced in a country in one year

    impact [(Impkt] the influence or effect that asituation has on someone or

    something

    life expectancy the length of time a person can

    [(laIf Ik)spektEnsi] expect to live

    obesity [oU(bi:sEti*] the state of being extremely fat

    overstaffed having more workers than necessary

    paid sick leave a time when you do not have to work

    because you are ill, but still receive

    pay

    resent sth. [ri(zent] to feel angry about a situationbecause you think that it is unfair

    resource consumption the amount of something, such as

    [(ri:sO:rs kEn)sVmpS&n*] oil, plants, minerals, etc., that isused

    survey [(s:veI] a set of questions that you askpeople to get information about their

    opinions or behaviour

    throwaway [(TroUE)weI*] intended to be thrown away after use

    weed sb. out to remove sb. who is not good

    enough

    * This symbol marks standard US

    pronunciation that differs from

    standard UK pronunciation.

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    7

    BUSINESS PRESS (pp. 24-25)

    annual cap the upper limit of an amount of

    [)njuEl (kp] money in a given year

    appeal [E(pi:&l] attraction

    baby boomer someone born between 1946 and

    1964

    beauty pageant a competition in which judges decide[(bju:ti )pdZEnt] who is the most beautiful woman

    benefits [(benIfIts] money people can get from the

    government if they are unemployed,

    sick or poor

    bill a proposal for a new law

    cause an aim or belief that people fight for

    church parish [)tS:tS (prIS] the part of a community that a priest

    is responsible for

    cite sth. [saIt] to mention something as an example

    contender [kEn(tendE] one of several people trying to getsomething, such as a job or political

    office

    deliberate [di(lIbErEt] planned or intended

    diet [(daIEt] the food that you eat

    disposable income the amount of money left after

    [dI)spEUzEb&l (InkVm] paying your bills and taxes

    grisly [(grIzli] extremely unpleasant and frightening

    lay sth. out to describe and explain somethingloaf bread that is baked in one piece

    Lords: the (House of) ~ UK one of the two parts of the British

    parliament

    malign [mE(laIn] harmful

    misnomer [)mIs(nEUmE] a badly chosen name

    modest means: of ~ having little money to spend

    [)mQdIst (mi:nz]

    muddle a confusing situation

    nod a sign of agreement or approval

    objectionable [Eb(dZekS&nEb&l] deserving to be criticized

    primary [(praImEri] US an election at which a candidate for

    the main election is chosen

    stacked: the cards when somebody has difficulties

    are ~ against sb. because the situation is unfair

    staggering [(stgErIN] extremely surprising or shocking

    stand out to be more noticeable or important

    tax credit a reduction in the taxes you have to

    pay

    trail sb. to be losing against somebody in an

    election or competition

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    visceral [(vIsErEl] relating to strong, basic emotions

    vulnerable [(vVlnErEb&l] easy to attack or harm

    welfare [(welfeE] money given by the government topoor people for their basic needs,

    such as food and housing

    wend ones way through sth. to move slowly from one place to

    [)wend wVnz (weI Tru:] another

    wilful [(wIlf&l] (of sth. known to be bad) done

    intentionally

    8

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    9

    GLOBAL HEADLINES (p. 26)

    be in debt [)bi: In (det] to owe money

    issue sth. [(ISu:] to make sth. officially available to

    buy

    oral [(O:rEl] spoken, rather than written

    pain in the arse something that makes people angry

    [(peIn In Di )A:s]ifml.

    (arse = a persons bottom)put off to delay, to cause to happen at a

    later date

    retailer [(ri:teI&lE] a company that sells goods to peopleto use

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    10

    INTERCULTURAL COMMUNICATION (pp. 28-37)

    CRITICAL INCIDENTS: Whats going on? (pp. 28-33)

    achievement [E(tSi:vmEnt] something that you succeed in doing

    appeal to sb. [E(pi:&l] to ask sb. to do sth. in a difficult

    situation

    apply to sth. [E(plaI tu] to be relevant in a particularsituation

    appropriate [E(prEUpriEt] correct in a particular situation

    archer someone who shoots arrows from a

    bow

    arrow a long, thin stick with a sharp end

    assembly line [E(sembli laIn] a line of machines and workers in afactory along which the different

    parts of a product are made

    boardroom [(bO:dru:m] the room where the people whocontrol a company meet

    brief [bri:f] lasting a very short time

    canteen [kn(ti:n] a room in a factory or otherworkplace where food is served

    capture sb. [(kptSE] to catch sb. and make that person aprisoner

    commercial [kE(m:S&l] UK a person in a company who is incharge of selling goods or services

    corporate [(kO:pErEt] relating to large companiesculture clash a situation in which people from

    different cultural backgrounds have

    problems with each other because of

    their cultural differences

    deeply ingrained very difficult to change, having

    [)di:pli In(greInd] existed for a a long time

    deliberately [di(lIbErEtli] in a way that is planned; not bychance

    encounter [In(kaUntE] an occasion in which you experience

    something or meet somebody

    gender the fact of being either male or

    female

    gesture [(dZestSE] a movement that you make with yourhands, arms or head

    hierarchy [(haI&rA:ki] a system of organizing people into

    levels of power

    HQ (headquarters) [)eItS (kju:] the place from which an

    organization, and the people who

    work there, are controlled

    hug (sb.) to put your arms around somebody

    incident [(InsIdEnt] an unusual, often unpleasant event

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    11

    industrial equipment the machines and tools used in

    industry

    intonation [)IntE(neIS&n] the rise and fall of the voice whilespeaking

    issue [(ISu:] problem

    memorable [(memErEb&l] worth remembering

    mobile device a small electronic piece of [)mEUbaI&ldi(vaIs] equipment, such as a smartphone

    negotiate [nI(gEUSieIt] to try to reach an agreement throughdiscussion

    on time at the right time; punctually

    palm [pA:m] the inside part of your hand

    paralanguage non-verbal aspects of commuication,

    [(prE)lNgwIdZ] such as tone of voice

    pattern [(pt&n] the structure of a set of shapes

    pedestrian light a set of red and green lights that[pE)destriEn (laIt] signals to people if they can walk

    across the street or not

    point sth. out to tell someone something

    prejudice [(predZudIs] an unreasonable opinion or feelingof dislike that is not based on

    experience

    prospect [(prQspekt] the chance of future success

    puzzled: be ~ by sth. confused because you dont

    [(pVz&ld] understand something

    quotation [kwEU(teIS&n] estimate; the price that you say apiece of work will cost

    rough [rVf] not exact; approximate

    rude not polite

    setting the place or environment where

    something happens

    sheet here: a record of data or information

    in a computer file

    single sb. out to give special attention to sb. in a

    group

    socialize with sb. to spend time with somebody outside

    [(sEUSElaIz wID] work, for example, at a party

    stress sth. to state the importance of sth.

    take turns to organize conversation by allowing

    people to speak one after the other

    trigger sth. to be the cause of something

    underlying [)VndE(laIIN] not obvious, but basic and important

    withhold sth. [wID(hEUld] to refuse to give something to

    someone

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    12

    DIALOGUE: Wedding women (pp. 34-35)

    ahead: go ~ to happen

    best man a male friend who looks after the

    bridegroom (the man who is getting

    married)

    cater to sb. US to provide a particular service for

    somebody

    challenging [(tSlIndZIN] difficult to deal with

    competition people or companies that are trying

    to be more successful than others

    consultant [kEn(sVltEnt] someone who gives expert advice on

    a particular subject

    decency [(di:s&nsi] morally acceptable behaviour

    destination wedding a wedding held at a specially chosen

    place, for example, in another

    country

    disrupt sth. [dIs(rVpt] to prevent something from continuingby causing a problem

    do a live feed of sth. to transmit a recording in real time

    economics [)i:kE(nQmIks] the study of how the production of

    goods and services is organized

    executive director the person with the highest position

    [Ig)zekjUtIv dE(rektE] in a company

    extended family all the people who are related to you,

    including cousins, aunts,

    grandparents, etc.floral service the supply of flowers

    gift basket a container filled with presents

    go all out to do sth. to make a great effort in order to do

    sth.

    make ends meet to earn enough money to pay all the

    bills

    metaphorically in a way that creates a mental

    [)metE(fQrIk&li] picture

    PhD [)pi: eItS (di:] doctor of philosophypostgrad(uate) studies course after finishing a first

    [(pEUstgrd )stVdiz] university degree

    professional someone who works in a job for

    which special qualifications are

    needed

    referral-based: be ~ to get new customers because

    [ri(f:rEl beIst] previous customers haverecommended you

    reticent [(retIsEnt] here: not wanting to do something

    vulnerable [(vVlnErEb&l] easy to attack or hurt

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    13

    THE VIEW FROM HERE: A marathon, not a sprint (pp. 36-37)

    addition [E(dIS&n] sth. that you add to sth. else

    boundary [(baUndEri] a line that marks the edge of an area

    constituency an area in which people elect

    [kEn(stItjuEnsi] UK representatives to a parliament

    contest [(kQntest] an event in which people compete

    against each other to win somethingest. (estimate) [(estImEt] an amount that you guess

    foreign-exchange turnover the total value of currency trade on a

    [)fQrEn Iks(tSeIndZ )t:n)EUvE] stock exchange over a period

    GDP (gross domestic product) the value of all goods and services

    [)dZi: di: (pi:] produced in a country in one year

    gender structure the proportion of males and females

    [(dZendE )strVktSE] in a population

    home straight the last part of an activity, for

    [)hEUm (streIt] UK example of a race or a journey

    house sth. [haUz] to provide a place for something

    inherit sth. [In(herIt] here: to have to deal with a situation

    that someone else has left for you

    legacy [(legEsi] a situation resulting from events that

    happened earlier

    mayor [meE] the most important elected official in

    a town or city

    medieval [)medi(i:v&l] relating to the period in Europe

    roughly between the years 1000 and

    1500

    project sth. [prE(dZekt] to calculate what the size or amount

    of something is likely to be in the

    future

    property [(prQpEti] a building or a piece of land

    regeneration [ri)dZenE(reIS&n] the act of developing or improving

    sth.

    retain sth. [ri(teIn] to continue to have something

    riot [(raIEt] a violent protest by a crowd of people

    shard [SA:d] a sharp piece of broken glass

    soar [sO:] to increase or rise very quickly

    spire [(spaIE] the pointed top of a high building

    stall [stO:l] to stop working or making progress

    tubular steel [)tju:bjUlE (sti:&l] steel shaped like a tube

    vibrant [(vaIbrEnt] dynamic, full of energy

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    14

    BUSINESS SKILLS (pp. 3847)

    SAYING NO: Standing your ground (pp. 38-42)

    Standing your ground keeping the same opinion or plan,

    even when sb. is trying to change it

    appreciation [E)pri:Si(eIS&n] understanding and recognition

    approach [E(prEUtS] a way of doing something

    assertive [E(s:tIv] behaving in a confident way

    beat around the bush to talk about something for a long

    [)bi:t E)raUnd DE (bUS] time without saying what you really

    want to say

    bully sb. [(bUli] to force sb. to do sth. by using power

    or violence

    challenge sth. [(tSlIndZ] to question whether something is

    right or good

    challenging [(tSlIndZIN] showing disagreement; difficult

    circumstances the conditions that influence sth.

    [(s:kEmstnsIz]

    clarification [)klrEfI(keIS&n] the act of making something cleareror easier to understand

    commitment [kE(mItmEnt] a promise to do something

    contradict sb. [)kQntrE(dIkt] to say that you disagree with

    somebody

    contradiction here: the act of saying that

    [)kQntrE(dIkS&n] something someone said is wrong ornot true

    core competence an essential skill needed in a

    [)kO: (kQmpItEns] particular job

    counterproposal something that you suggest as an

    [(kaUntEprE)pEUz&l] alternative to someone elsessuggestion

    decline sth. [di(klaIn] to say no to a request or offer in apolite way

    depart from sth. to behave in a way that is different

    from usual

    disobedience [)dIsE(bi:diEns] the refusal to obey the rules or some-one in authority

    dispute: point of ~ [dI(spju:t] something people disagree about

    dumb [dVm] stupid

    fierce [fIEs] showing very strong feelings, such as

    anger and aggression

    forcefulness [(fO:sf&lnEs] the ability to express your opinions

    strongly and in a way that influences

    peoplefutile [(fju:taI&l] pointless, useless

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    15

    hierarchically minded having the attitude that the opinions

    [haI&(rA:kIk&li )maIndId] of people at a higher level in a

    company must not be questioned

    highlight sth. [(haIlaIt] to emphasize something that is

    important

    inevitable: the ~ [In(evItEb&l] something that cannot be avoided

    insight [(InsaIt] an understanding of something

    insubordinate [)InsE(bO:dInEt] refusing to obey or respect sb. in a

    higher position

    invisible [In(vIzEb&l] impossible to be seen

    irritation [)IrI(teIS&n] the state of feeling angry, annoyed orimpatient

    maintain sth. [meIn(teIn] to cause something to continue

    massage the truth to say things that make a situation

    [)msA:Z DE (tru:T] ifml. look better than it is

    negotiate sth. [nI(gEUSieIt] to discuss sth. to reach agreement

    opposed: as ~ to [E(pEUzd] in contrast to; here: instead of

    padded covered with soft material; here:

    done in a way that avoids conflict

    pet favourite

    postponement the act of arranging for an event to

    [pEUst(pEUnmEnt] take place at a later time

    preserve sth. [pri(z:v] to keep sth. as it is, to uphold sth.

    procrastinate to delay doing something, to put

    [prEU(krstIneIt] something off

    refute sth. [ri(fju:t] to say or prove that a statement isnot correct

    reject sth. [ri(dZekt] to refuse to accept something

    rely on sth. [ri(laI Qn] to depend on something

    self-esteem [)self I(sti:m] belief and confidence in your own

    abilities, character and talent

    senior [(si:niE] in a higher-ranking position

    sensitively [(sensEtIvli] without hurting peoples feelings

    straight talking [streIt (tO:kIN] saying what you really think

    suppress sth. [sE(pres] to prevent something from becomingknown

    sustainable [sE(steInEb&l] able to continue at the same level fora long time

    topic a subject that you write or talk about

    trigger sth. to cause sth. to happen or exist

    urge sth. from sb. to recommend very strongly that

    [(:dZ frQm] somebody does something

    win-win solution a solution that is good for everyone

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    16

    SURVIVAL GUIDE: Saying no (pp. 43-44)

    appreciate sth. [E(pri:SieIt] to understand the importance of sth.

    approach [E(prEUtS] a way of doing something

    assuming that [E(sju:mIN Dt] if; supposing that

    bargain [(bA:gIn] to try to reach an acceptable

    agreement through discussion

    bear sth. in mind to remember an important fact whenthinking about something

    benchmarking study a project that examines a companys

    [(bentSmA:kIN )stVdi] performance by using anothercompanys performance as a

    standard

    clarification the act of making something clearer

    [)klrEfI(keIS&n] or easier to understand

    commit to sth. [kE(mIt tu] to promise something

    conditional upon: be ~ sth. to depend on something

    [kEn(dIS&nEl E)pQn]

    devote time to sth. to spend time doing something

    hierarchical arranged in a system of rank or

    [haI&(rA:kIk&l] status

    issue [(ISu:] a problem

    its a matter of principle it involves a basic rule

    long-term [)lQN (t:m] having an effect over a long time

    negotiate sth. [nI(gEUSieIt] to discuss sth. to reach agreement

    peer [pIE] someone who has the same social

    status or who is at the same level in

    a company as you

    postponement the act of arranging for an event to

    [pEUst(pEUnmEnt] take place at a later time

    rejection [ri(dZekS&n] a refusal to accept something

    save face to avoid embarrassment or

    humiliation

    sleep on it to wait until the next day to decide

    stable calm and reasonable, not easilyupset

    stakeholders people affected by the success or

    failure of something

    stress sth. to state the importance of sth.

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    ON THE LINE: Six donts (p. 45)

    lighten sth. [(laIt&n] to make sth. less serious or severe

    lower sb.s expectations to make somebody expect something

    [)lEUE )ekspek(teIS&nz] to be bad

    multitask [(mVltitA:sk] to do several things at the same time

    overcompensate to do too much when trying to correct

    [)EUvE(kQmpEnseIt] a problemswallow sth. [(swQlEU] to make something go down your

    throat

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    MEETING POINT: Better brainstorming (p. 46)

    add value to sth. to improve something

    appoint sb. [E(pOInt] to give sb. a job or position of

    responsibility

    build sth. to create something

    competitive [kEm(petEtIv] trying to be more successful than

    othersevaluation [i)vlju(eIS&n] a judgement about how good

    something is

    facilitator [fE(sIlEteItE] someone who helps a group ofpeople to discuss something in a way

    that is likely to achieve a result

    follow sth. up to do something in addition to what

    you have already done

    impact [(Impkt] the effect that a situation has onsomeone or something

    implement sth. [(ImplIment] to use an idea

    internal and external customers people from inside or outside the

    [In)t:n&l End Ik)st:n&l company who buy or use the(kVstEmEz] companys products or services

    recorder someone who writes down what is

    being said

    total final number

    urgency [(:dZEnsi] the need to deal with something

    quickly

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    SAY IT IN STYLE: If you dont understand someone (p. 47)

    apply for sth. [E(plaI fO:] to make an official request for sth.

    bloody-minded UK ifml. refusing to be helpful

    brick wall: come up against a ~ to be unable to continue because of

    a difficulty that stops you

    confirmation the act of saying that something is

    true or correctget turned down flat to be refused a request

    hard-nosed wanting to succeed and not being

    [)hA:d (nEUzd] ifml. influenced by emotions

    in a nutshell: to put it ~ to say it simply

    pig-headed [)pIg (hedId] refusing to change your mind, even if

    there are good reasons to do so

    planning inspector someone whose job is to decide if

    [(plnIN In)spektE] UK one will get permission to build sth.

    planning permission official permission to build[(plnIN pE)mIS&n] UK something

    softening [(sQf&nIN] making something sound less harsh

    take the blame for sth. to say or accept that you are

    [)teIk DE (bleIm fO:] responsible for a problem

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    CAREERS (pp. 48-57)

    BLOGGING: Moms the word (pp. 48-53)

    acquire sth. [E(kwaI&r*] to get sth., for example, by buying it

    appliance [E(plaIEns] a piece of electrical equipment used

    in peoples homes

    assume an identity to use a name that is not your own[E)su:m En aI(dentEti*] and to pretend to be that person

    bandwidth [(bndwIdT] the amount of information that canbe carried through a computer

    connection

    bear with me [)beE (wID mi:] be patient with me

    break out a camera ifml. to suddenly start taking photographs

    bully [(bUli] someone who forces sb. to do sth. by

    using power or violence

    business venture a business project that involves[(bIznEs )ventS&r*] taking risks

    call sb. out on sth. make someone explain a mistake

    they have made

    charity [(tSrEti] an organization that collects money

    and helps people in need

    class: in a ~ of ones own unique, better than the others

    corporation a large company

    crap ifml. nonsense

    daring [(derIN*] willing to do dangerous things

    demanding needing a lot of effort, skill or

    patience

    demeaning [di(mi:nIN] lowering someones dignity

    destiny [(destEni] what will happen to you in the

    future, especially things you cannot

    change

    epic [(epIk] a long story or poem

    eyeballs ifml. the whole round ball of the eyes;

    here: people who look at somethingfeature [(fi:tS&r*] an important or typical part of sth.

    foreword [(fO:rw:d*] a short introduction to a book

    freelance [(fri:lns*] not employed by a particularcompany

    go off to explode

    go through the roof ifml. to increase very quickly

    grab sth. to quickly take hold of something

    with your hand

    graduate [(grdZuEt] sb. who has a university degree

    hilariously funny [hI(leriEsli*] extremely funny

    20

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    honors degree a higher university qualification than

    [(A:n&rz di)gri:*] the ordinary degree

    hosting [(hoUstIN*] the provision of computer space forWeb sites

    interior design the art of decorating and furnishing

    [In)tIri&r di(zaIn*] the inside of a house

    irreverence [I(rev&rEns] a lack of respect, especially for

    something that others usually respect

    laundry [(lO:ndri] clothes and linen that need to bewashed

    leash [li:S] a long strap for controlling a dog

    liberal arts subjects of study that develop

    [)lIb&rEl (A:rts*] US general knowledge, but not technicalskills

    make a living at sth. do a particular kind of work in order

    [)meIk E (lIvIN t] to earn money to live on

    merchandising the sale of products related to a[(m:tSEndaIzIN] popular thing or event

    monetize sth. [(mA:nItaIz*] to earn money from something

    overachiever [)oUvErE(tSi:v&r*] sb. who is very successful atschool/work and for whom this is

    important

    pack ones desk to leave ones job

    postpartum depression a medical condition in which a

    [poUst)pA:rtEm di(preS&n*] mother feels very unhappy after her

    babys birth

    rant about sth. to complain angrily about sth.

    raw [rO:] in its original form

    reveal sth. [ri(vi:&l] to make something known

    revenues [(revEnju:z] the money that a business earns

    run through: be ~ sth. to be examined by something

    salty [(sO:lti] amusing, honest, often relating to

    sex

    sell out to give up your beliefs and principles

    severe [sI(vI&r*] extremely bad or serious

    shitty ifml. bad

    shot a small amount of an alcoholic drink

    spouse [spaUs] a husband or wife

    squeamish [(skwi:mIS] easily made to feel sick byunpleasant things

    step in to help someone in a difficult

    situation

    suck US ifml. to pull at something with your lips to

    take in liquid; here: to be very bad

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    take a sick day to spend a day away from work

    because you are ill, usually with full

    pay

    terms: come to ~ with sth. to accept something unpleasant by

    learning how to deal with it

    womens shelter a house where women who have been

    badly treated can stay and receive

    help* This symbol marks standard US

    pronunciation that differs from

    standard UK pronunciation.

    22

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    THE JOB DOCTOR: Performance reviews (p. 55)

    accomplishment something difficult or remarkable

    [E(kA:mplISmEnt*] that you succeed in doing

    accountability [E)kaUntE(bIlEti] responsibility for your actions

    appreciate sth. [E(pri:SieIt] to be grateful for something

    component [kEm(poUnEnt*] an individual part of something

    contentious [kEn(tenSEs] causing a lot of argument

    dismiss sb. [dIs(mIs] to remove somebody from a job

    dread sth. [dred] to be worried about or afraid of

    something that is going to happen

    evaluation [i)vlju(eIS&n] a judgement about how good sth. is

    goody file ifml. a list of positive things

    impose sth. to force people to accept sth.

    legitimate [lI(dZItEmEt] fair or reasonable

    ongoing [(A:n)goUIN*] continuingperformance review an examination of how well or badly

    [p&r(fO:rmEns ri)vju:*] someone does a job

    perform poorly [p&rfO:rm pUrli*] to work badly

    promotion [prE(moUS&n*] a move to a higher-ranking positionin a company or organization

    start legal action to start the process of having a

    disagreement settled by a court

    termination the act of ending an employment

    * This symbol marks standard US

    pronunciation that differs from

    standard UK pronunciation.

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    MY WAY: Arctic adventures (pp. 56-57)

    accommodation [E)kQmE(deIS&n] a place where people can stay

    banquet server someone who serves food at large,

    [(bNkwIt )s:vE] formal dinner parties

    come up with sth. to think of a plan or idea

    commute [kE(mju:t] the journey between home and work

    credit union [(kredIt )ju:niEn] a bank owned by its members

    deafening [(def&nIN] so loud that it is impossible to hearanything else

    freak out [)fri:k (aUt] ifml. to become extremely frightened

    grocers shop [(grEUsEz SQp] a shop that sells food

    hustle and bustle noisy activity of a lot of people in one

    [)hVs&l En (bVs&l] place

    land crab [(lnd krb] sb. with no experience of the sea

    reassigned: have oneself ~ to request a different job or duty

    [ri:E(saInd]

    recruit sb. [ri(kru:t] to find people to work somewhere

    salmon farm [(smEn fA:m] a place where salmon are bred

    surroundings [sE(raUndINz] everything around sb. or sth.

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    25

    MANAGEMENT (pp. 5863)

    YOUNG ENTREPRENEUR: Calling the world (pp. 58-59)

    accountant [E(kaUntEnt] someone whose job is to keep or

    check financial records

    aeronautical engineering the study of how aircraft and

    [eErEU)nO:tIk&l )endZI(nIErIN] spacecraft are designed and builtboard [bO:d] the people who control a company

    boarding school a school where children live during

    the school year

    call-time card a prepaid telephone card

    chairman the person in charge of an

    organization

    charity [(tSrEti] an organization that collects moneyand helps people in need

    chief executive the person with the highest position[)tSi:f Ig(zekjUtIv] in a company

    corporate [(kO:pErEt] relating to large companies

    distribution the supply of goods from a central

    place to shops or customers

    donate sth. [dEU(neIt] to give something in order to help

    others

    entrepreneur someone who starts or runs a

    [)QntrEprE(n:] business, especially one that involves

    taking risks

    fast-track sb. up the ranks to move someone to a job at a higher

    level very quickly

    figurehead [(fIgEhed] someone who is seen as the leader of

    an organization

    foundation an organization created in order to

    provide money for a particular

    purpose, for example, to help people

    hub the central, most important place

    where an activity takes place

    launch sth. [lO:ntS] to start something, for example, abusiness or a project

    mobile carrier a company that provides a mobile

    [)mEUbaI&l (kriE] telephone service

    pay-as-you-go relating to a system of paying for a

    service as you use it

    revenues [(revEnju:z] the money that a business earns

    share one of the equal parts of a company

    that you can buy to invest money

    snowball [(snEUbO:l] to grow very quicklystudious [(stju:diEs] spending a lot of time studying

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    talk sb. through sth. to explain something to someone in

    detail

    withdraw from sth. to stop taking part in something

    [wID(drO: frQm]

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    27

    WHAT IVE LEARNED: Steve Jobs (pp. 60-61)

    A players: the ~ [(eI )pleIEz] the best workers

    CEO (chief executive officer) the person with the highest position

    [)si: i: (EU] in a company

    check: keep sth. in ~ to keep sth. under control

    collaborative [kE(lbErEtIv] done by several people working

    togetherdownsize [(daUnsaIz] to reduce the number of people

    working in a company

    dozen [dVz&n] twelve

    dwell on sth. to think about a subject (often one

    that causes unhappiness) for a long

    time

    early on [):li (Qn] at an early stage

    easy: be ~ on sb. to treat someone in a gentle way

    get sth. ifml. to understand somethinginterviewee [)IntEvju(i:] someone who is interviewed for a job

    layer [(leIE] a quantity of something that lies overa surface or between two surfaces

    measure up [)meZEr (Vp] to be good enough

    peel sth. off sth. to remove the skin of a

    fruit/vegetable

    pioneer sth. [)paIE(nIE] to be the first to do something

    R&D (research & development) the area of work in a company in

    [)A:r En (di:] which products are developed andimproved

    recruit sb. [ri(kru:t] to find new people to worksomewhere

    stock option the right to buy shares, often at a

    cheaper rate, in a firm where you

    work

    wallet [(wQlIt] a small, flat case for carrying money

    in

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    BUSINESS BASICS: What are.. Change management programs? (p. 62)

    buy-in [(baI In] the fact of accepting an ideabecause you agree with it

    change management the process of organizing how a new

    [(tSeIndZ )mnIdZmEnt] way of working is introduced into a

    business

    devise sth. [di(vaIz] to create something in your mind

    enlist sb. [In(lIst] to persuade someone to help you

    execute sth. [(eksIkju:t] to put a plan into action

    incentive [In(sentIv] sth. that makes you want to do sth.

    mindset [(maIndset] the attitudes or ideas that someonehas

    mitigate sth. [(mItEgeIt*] to make something less harmful

    non-negotiable not possible to change through

    [)nA:n nI(goUSiEb&l*] discussions

    perceive sth. [p&r(si:v*] to understand or think aboutsomething in a particular way

    predict sth. [pri(dIkt] to say what something will probably

    be like in the future

    turnaround a situation in which something

    [(t:nE)raUnd] changes completely

    veer off course to suddenly change the direction in

    [)vI&r O:f (kO:rs*] which you are going

    * This symbol marks standard US

    pronunciation that differs from

    standard UK pronunciation.

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    EXECUTIVE EYE: On the psychology of management (p. 63)

    accomplish sth. [E(kVmplIS] to succeed in doing somethingdifficult

    challenge [(tSlIndZ] a difficult situation that you need alot of skill to deal with

    compete against sb. to try to be more successful than sb.

    competition [)kQmpE(tIS&n] the activity or state of trying to bebetter than others

    competitive having the desire to be more

    [kEm(petEtIv] successful than others

    competitiveness the desire to be more successful

    [kEm(petEtIvnEs] than others

    conspiracy [kEn(spIrEsi] a secret plan by a group to do sth.illegal or harmful

    distinction [dI(stINkS&n] a difference between two things

    drive [draIv] a strong desire to satisfy a need

    inadequacy [In(dIkwEsi] a lack of talent, ability or necessaryskills

    indiscriminate [)IndI(skrImInEt] done without choosing carefully

    in moderation [In )mQdE(reIS&n] not too much

    misery [(mIzEri] great suffering or unhappiness

    repress sth. [ri(pres] to prevent or control something by

    using force

    self-esteem [)self I(sti:m] belief and confidence in your own

    abilities, character and talentsour sth. [(saUE] to make something less pleasant

    survival [sE(vaIv&l] the state of continuing to live

    time sb. to measure how long it takes for

    somebody to do something

    vicious cycle [)vISEs (saIk&l] a situation in which one problemcauses another problem, which then

    makes the first problem worse

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    30

    TECHNOLOGY (pp. 64-69)

    CONSTRUCTION: Think pink (pp. 64-65)

    academic [)kE(demIk] sb. who teaches at a university

    anecdotally [)nIk(dEUt&li] according to reports

    assets [(sets] everything of value that sb./a

    company owns

    boiler suit [(bOIlE su:t] UK a single piece of clothing consistingof trousers and a jacket, worn for

    doing dirty work

    break sth. down to divide something into parts

    bricklayer sb. who builds walls for houses, etc.

    building site a place where something is being

    built

    cash dispenser [(kS dI)spensE] a machine from which you can get

    money using a special plastic card

    civil engineering the design and building of roads and

    [)sIv&l endZI(nIErIN] bridges, etc.

    construction crew a group of people working together to

    [kEn(strVkS&n kru:] build something

    construction manager someone whose job is to control a

    [kEn(strVkS&n )mnIdZE] building project

    contractor [kEn(trktE] someone who organizes a buildingproject

    deter sb. [di(t:] to stop someone from doing sth.deterrent [di(terEnt] sth. that stops people from doing sth.

    digger [(dIgE] a large machine used for digging and

    moving earth

    excavating arm the long part of a digger or excavator

    excavator [(ekskEveItE] a large machine used for digging andmoving earth

    good cause [)gUd (kO:s] an aim that people support

    insurance company a company to which you regularly pay

    [In(SUErEns )kVmpEni] money and from which you receivemoney if something bad happens

    machinery [mE(Si:nEri] machines

    plant large machines

    recovery [ri(kVvEri] the act of getting something back

    that was lost or stolen

    return the amount of profit you get from

    something

    scale the size or level of something

    suspend sth. from sth. to attach something to a high place[sE(spend frQm] so that it hangs down

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    tower crane a large, tall machine for lifting heavy

    things

    track sth. to find out where something is

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    LANGUAGE FOCUS: Flight control systems (pp. 66-67)

    actuate sth. [(ktSueIt] to make something operate

    buckle to twist and/or deform under pressure

    energize sth. [(enEdZaIz] to supply energy to something

    retract sth. [ri(trkt] to bring sth. back to its original

    position

    Essential parts and materials

    aileron [(eIlErQn] a control surface on the trailing edge

    of an aircrafts main wings

    control surface the moveable part of one of an

    aircrafts flight surfaces

    elevator [(elIveItE] control surface on the aircraftshorizontal tailplane

    fluid [(flu:Id] a liquid or gas

    groove a channel cut in a hard material

    hollow a body that contains empty space

    joystick the pilots main control

    lateral axis [)lt&rEl (ksIs] an imaginary line passing through anaircraft from wingtip to wingtip

    linkage [(lINkIdZ] a metal rod, tube or cable thattransfers movement between parts of

    a system

    longitudinal axis an imaginary line passing through an

    [lQNgI(tju:dIn&l] aircraft from nose to tail

    piston [(pIstEn] a moving component inside acylinder

    pulley (wheel) [(pUli (wi:&l)] a wheel around which a moving beltruns

    reservoir [(rezEvwA:] a place where oil or another fluid isstored

    rudder a control surface on an aircrafts

    vertical tailplane

    solid rod a long metal component whichtransfers movement from one part of

    a system to another

    trailing edge the rear edge of a control surface

    tube [tju:b] a long, hollow rod or cylinder

    undercarriage / landing gear the wheels that support the aircraft

    [(VndEkrIdZ/ (lndIN gIE] on the ground

    valve [vlv] a component that controls the flow offluid through a system

    vertical axis [)v:tIk&l (ksIs] an imaginary line passing through anaircraft from top to bottom

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    The technology

    flight control system the combined system of controls that

    alters the movement of an aircraft in

    flight

    fly-by-wire (FBW) an electronic/digital system for

    [)flaI baI (waIE] moving an aircrafts control surfaces

    hydraulic [haI(drO:lIk] moved by the force of a fluid

    property [(prQpEti] characteristic

    psi (pounds per square inch) unit of pressure

    torque [tO:k] twisting force

    twist [twIst] to deform due to a turning force

    The science of flying

    air resistance [(eE ri)zIstEns] the stopping force acting against an

    object as it travels through the air

    altitude [(ltItju:d] height above the ground

    atmospheric pressure the force of air on a point of the

    [tmEs)ferIk (preSE] earths surface

    attitude [(tItju:d] the combined orientation of anaircraft on its lateral, longitudinal

    and vertical axes

    drag air resistance

    partially/fully extended in the partly or completely out/in

    [)pA:SEli/)fUli Ik(stendId] position

    pitch the orientation of an aircraft on itslateral axis

    suction [(sVkS&n] the flow of fluid into an area of low

    pressure

    yaw [jO:] the orientation of an aircraft on its

    vertical axis

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    34

    INNOVATIONS (p. 68)

    ant-roach [(nt rEUtS] a fantasy creature, a combination ofan anteater and a cockroach

    avian flu [)eIviEn (flu:] a type of influenza found amongbirds

    compressed air [kEm)prest (eE] air kept under pressure

    deflate sth. [)di:(fleIt] to let air out of somethingfabric [(fbrIk] a soft material used for making

    things

    habitability [)hbItE(bIlEti] the state of being suitable to live in

    inflate sth. [In(fleIt] to fill something with air

    influenza (flu) [)Influ(enzE] an infectious disease like a very bad

    cold

    orbit sth. [(O:bIt] to circle around a planet

    strain [streIn] a particular type of bacteria or virus

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    TECHNICALLY SPEAKING: On the latest trends (p. 69)

    cradle [(kreId&l] a bed for a baby; here: a structureshaped like a cradle

    damper a piece of equipment that stops a

    movement from being too strong

    designer [di(zaInE] someone who plans how somethingwill look and work

    diamond jubilee here: the date 60 years after the

    [)daIEmEnd (dZu:bIli:] queen came to the throne

    dismantle sth. [dIs(mnt&l] to divide something into its separateparts

    embarrassing [Im(brEsIN] making you feel ashamed

    fit sth. to sth. to add sth. to sth. else by attaching

    it

    fix a solution

    harmonic absorber a piece of equipment that stops a

    [hA:)mQnIk Eb(zO:bE] movement from being too strong

    microbubble small bubbles used as a contrast

    [(maIkrEU)bVb&l] agent for ultrasound imaging

    scale the size or level of something

    strut [strVt] a piece of metal or wood that is usedto support part of a structure

    sunken [(sVNkEn] lower than the level of thesurrounding land

    ultrasound imaging a method used in medicine to

    [)VltrEsaUnd (ImIdZIN] examine the inside of a personsbody

    wobbly [(wQbli] not stable, moving from side to side

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    36

    LANGUAGE AT WORK (pp. 70-83)

    VOCABULARY: The jewellery shop (p. 70)

    bracelet [(breIslEt] an ornament worn on the wrist or arm

    brooch [brEUtS] an ornament fastened to clothing

    with a pin

    chain an ornament worn around the neck

    clasp [klA:sp] a device used to join things together

    cufflink [(kVflINk] an object used for fastening the cuffof a mans shirt

    diamond [(daIEmEnd] a colourless precious stone

    earrings ornaments worn in your earlobes

    ear studs [(IE stVdz] straight, thin metal ornaments wornin your earlobes

    emerald [(em&rEld] a green precious stone

    engagement ring a ring you wear to show that you have

    agreed to marry someone

    gem(stone) a precious or semi-precious stone

    jeweller [(dZu:ElE] (US jeweler) someone who makes jewellery

    jewellery [(dZu:Elri] (US jewelry) ornaments that people wear on theirbody

    locket [(lQkIt] a small case worn on a chain, usedto hold things of sentimental value

    necklace [(neklEs] an ornament worn around the neckpearls small, round white jewels that grow

    inside the shell of an oyster

    pendant [(pendEnt] an object worn on a chain

    platinum [(pltInEm] a precious metal

    ruby [(ru:bi] a red precious stone

    sapphire [(sfaIE] a blue precious stone

    tie clip an object that holds a tie in place

    watch strap a piece of leather or cloth used for

    holding(US watchband) a watch on your wrist

    (wrist)watch a small clock worn on your wrist

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    ENGLISH ON THE MOVE: Giving a tour (p. 72)

    canteen [kn(ti:n] a room in a factory or otherworkplace where food and drink is

    served

    cashier [k(SIE] someone who receives and gives

    money in a shop, bank, etc.

    human resources (HR) the department in a company that

    [)hju:mEn ri(zO:sIz] employs and trains people

    ID card: put money on ones ~ to put money onto a prepaid card

    that has your name on it (ID card =

    identity card)

    open-plan office a large room where many people

    work at desks

    operator [(QpEreItE] someone who uses and controls amachine

    partition a thin dividing wall

    privacy [(prIvEsi] the state of not being seen or heardby others

    production line a line of machines and workers along

    which the parts of a product are

    made

    raw material [)rO: mE(tIEriEl] substances or things before they are

    used in the production of something

    shift coordinator someone who organizes the people

    [(SIft kEU)O:dIneItE] and activities during different periodsof work

    store sth. [stO:] to keep something in a place for lateruse

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    OFFICE TALK: The Maine event (p. 75)

    ban sth. to say that something is not allowed

    bond an official document that promises to

    pay back a loan, plus a fixed rate of

    interest, at a specific time

    contract [(kQntrkt] a written agreement between twoparties stating what each must do

    deadline: make a ~ to finish a job by a specified time

    glitch [glItS] a small technical problem

    go through with sth. to do something as planned

    label sth. [(leIb&l] to write information on sth.

    returnable [ri(t:nEb&l] able to be taken back to a shop

    standby: be on ~ [(stndbaI] ready to do something as soon as itbecomes necessary

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    SHORT STORY: Video games (pp. 76-77)

    bald head [)bO:ld (hed] a head with little or no hair on it

    consultant [kEn(sVltEnt] someone who gives expert advice on

    a particular subject

    cute [kju:t] attractive, often in a sexual way

    document storage the job of keeping documents in a

    [(dQkjumEnt )stO:rIdZ] special place where they can befound again when needed

    emerald green [(em&rEld] bright green

    go pink to become red in the face

    hair clippers a tool for cutting your hair

    harp a large triangular musical instrument

    with many strings stretched over a

    frame

    I dont mind if I do (expression) used to say that you [)aIdEUnt )maInd If aI (du:] accept something you have been

    offered

    junior librarian someone who works in a place where

    [)dZu:niE laI(breEriEn] people can borrow books and whodoes not have a lot of responsibility

    in this job

    medieval [)medi(i:v&l] relating to the period in Europe

    roughly between the years 1000 and

    1500

    open-necked [)EUpEn (nekt] with the top button not closed

    plot sth. to make a secret planrover [(rEUvE] someone who travels around without

    a purpose

    slap sb. on the back to hit someone on the back in a

    friendly way

    tie [taI] a long, narrow piece of material that

    men wear around the neck, over a

    shirt

    tough [tVf] physically and emotionally strong

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    ENGLISH FOR...: Start-ups (pp. 78-79)

    break-even point the stage in business when income

    [)breIk (i:v&n pOInt] equals costs

    business incubator a company that helps people to start

    [(bIznEs )INkjubeItE] a business

    entrepreneur [)QntrEprE(n:] someone who starts or runs abusiness, especially one that involves

    taking financial risks

    exit strategy [(eksIt )strtEdZi] a plan for ending your involvement in

    a business

    get in while the going is good to start doing something while the

    opportunity lasts

    get out while youre ahead to end your involvement in something

    at the right time (while you are still

    successful)

    launch sth. [lO:ntS] to start sth., such as a business or

    project

    pitch sth. [pItS] to try to sell sth. by saying how good

    it is

    start-up [(stA:t Vp] a new business

    venture capital (VC) money invested in a new type of

    [(ventSE )kpIt&l] business that is conside red to be

    very risky

    Strategy and growth

    acquisition [)kwI(zIS&n] the buying or obtaining of a companybusiness plan a written document that states a

    companys goals and how to reach

    them

    competitive advantage something that helps a company to

    [kEm)petEtIv Ed(vA:ntIdZ] be more successful than others

    exit plan/strategy a plan for ending your involvement in

    [(eksIt )pln/)strtEdZi] a business

    feasibility study a detailed examination of a new

    [fi:zE(bIlEti )stVdi] project to decide if it is likely to be

    successful

    going concern a business that is expected to

    [)gEUIN kEn(s:n] continue to make a profit

    patent application a formal request for the legal rights

    [(peItEnt plI)keIS&n] to sth. that has never been madebefore

    pitch (sth.) to try to sell something by saying how

    good it is

    plough back profits to reinvest the money you have [)plaUbk (prQfIts] earned

    product life cycle (in marketing) the four stages of the

    [)prQdVkt (laIf )saIk&l] typical sales process of a product:introduction, growth, maturity, decline

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    risk analysis [(rIsk E)nlEsIs] the process of identifying risks anddeveloping ways of dealing with them

    start-up [(stA:t Vp] a new business

    Company structures

    cooperative [kEU(QpErEtIv] a business owned in equal parts by

    the people who work for it

    flotation / initial public offering the process of offering a companys

    (IPO) shares for sale for the first time

    go public (of a private company) to offer shares

    to the public for the first time

    incorporated (Inc.) US an official company with legal status

    limited company (Ltd) a company whose owners are

    [)lImItId (kVmpEni] UK responsible for paying only a limited

    amount of the companys debt

    partnership a business owned by a group of

    professional people who worktogether

    self-employment the state of working for yourself and

    [)self Im(plOImEnt] not for an employer

    sleeping partner someone who has invested money in

    a company and shares in its profits

    but does not work in the company

    small and medium-sized businesses that do not have moreenterprises (SMEs) than 500 employees, often family-

    run

    sole trader [)sEUl (treIdE] a person who owns a business and is

    the only person who is legally

    responsible for it

    People

    business angel a private person who invests money

    [(bIznEs )eIndZ&l] in a new business

    consultant [kEn(sVltEnt] someone who gives expert advice on

    a particular subject

    creditor [(kredItE] a person, bank or company to whommoney is owed

    entrepreneur [)QntrEprE(n:] someone who starts or runs a

    business, especially one that involves

    taking financial risks

    loan shark [(lEUn SA:k] someone who lends money, butcharges high interest rates, often

    illegally

    serial entrepreneur someone who starts one business

    [)sIEriEl )QntrEprE(n:] after another

    tax adviser [(tks Ed)vaIzE] a financial expert who gives others

    formal advice on tax matters

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    Financing

    assets [(sets] everything of value that a person orcompany owns

    break-even point the stage in business when income

    [)breIk (i:v&n pOInt] equals costs

    budget projection a statement or calculation of how

    [(bVdZIt prE)dZekS&n] much money you will need and have

    available in the future

    capital injection an investment made when a

    [(kpIt&l In)dZekS&n] company is in urgent need of extracash

    cash flow [(kS flEU] the movement of money into and outof a business

    collateral [kE(lt&rEl] sth. of value that you promise to givea creditor if you cannot pay back

    money you have borrowed

    debt [det] money that is owed

    equity [(ekwEti] the money a company gets by selling

    shares

    expenditure [Ik(spendItSE] the amount of money spent

    funding [(fVndIN] money provided for a particular pur-pose

    liabilities [)laIE(bIlEtiz] the amount of money a company orperson owes

    overdraft facility an agreement with your bank that

    [(EUvEdrA:ft fE)sIlEti] allows you to spend money when you

    have no money in your account

    raise capital to collect money that you need to

    [)reIz (kpIt&l] start or run a business

    savings [seIvINz] money that you have saved, not

    spent

    seed capital/funding money invested at the start of a

    [(si:d )kpIt&l/)fVndIN] project or company

    venture capital (VC) money invested in a new type of

    [(ventSE )kpIt&l] business that is consideb red to be

    very risky

    working capital money that is needed for the day-to-

    [(w:kIN )kpIt&l] day operations of a business

    Marketing and sales

    demand for sth. [di(mA:nd fO:] the need or desire for a product or

    service

    gap in the market an area of business in which few or

    [)gp In DE (mA:kIt] no companies operate but whereprofits can be made

    niche market a specialized area of industry that

    [(ni:S )mA:kIt] sells a particular product or service

    wanted by a small number of people

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    target market [(tA:gIt )mA:kIt] the people to whom a company istrying to sell its products or services

    unique selling proposition (USP) a feature of a product or service that

    [ju)ni:k (selIN prQpE)zIS&n] makes it different from all others

    43

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    FINANCIAL ENGLISH: Taxes on goods and services (p. 80)

    commodity [kE(mQdEti] a product or raw material that can bebought and sold

    component [kEm(pEUnEnt] one of several parts needed to makesth.

    county an area within a state that has its

    own government to deal with local

    matters

    customs duty a tax that must be paid to the

    [(kVstEmz )dju:ti] government when bringing goods intoa country

    deduct (a sum of money) to take away an amount from a total

    [di(dVkt]

    distribution [)dIstrI(bju:S&n] the activity of making productsavailable to customers

    excise duty [(eksaIz )dju:ti] a tax on certain goods produced or

    sold within a country

    exemption [Ig(zempS&n] permission not to pay something that

    you would normally have to pay

    gross [grEUs] before any taxes or costs are taken

    away

    levy a tax on sth. [)levi] to officially collect a tax on

    something

    net remaining after any taxes or costs

    have been taken away

    remit (a sum of money) [ri(mIt] to send a paymen

    sales tax a tax that you have to pay in addition

    to the cost of something you buy

    sin tax a tax on goods considered bad or

    harmful

    tariff [(trIf] a tax that must be paid on goods

    coming into or going out of a country

    valued added tax (VAT) a general tax on goods and services

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    AUTHENTIC ENGLISH: Using the passive (p. 81)

    bill of lading [)bIl Ev (leIdIN] a list of goods sent somewhere

    COD (cash on delivery) a system in which you pay for goods

    [)si: EU (di:] as soon as you receive them

    come across sth. to find something by chance

    emphasize sth. [(emfEsaIz] to give special importance to

    somethingenter sth. to write sth. in a book or computer

    eventually [I(ventSuEli] at some time, in the end

    hang on to sth. to keep something

    invoice [(InvOIs] a document stating how much youhave to pay for something

    miscellaneous [)mIsE(leIniEs] (of a group of things) of various typesand from various, unconnected

    sources

    procedure [prEU(si:dZE] a way of doing somethingput sth. off to do something at a later time

    revert to sth. [ri(v:t tu] to start doing something again that

    you did in the past

    run the wheels here: to let a machine do its work

    stock size the standard size

    stub [stVb] the part of a piece of paper that you

    keep to show you have paid for

    something

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    46

    LEGAL ENGLISH: Dispute resolution (p. 82)

    alternative dispute resolution ways of settling a problem out of(ADR) [O:l)t:nEtIv dI(spju:t court

    rezE)lu:S&n]

    arbitration [)A:bI(treIS&n] an official process of trying to settle

    an argument with the help of

    someone who is not involved

    attorney [E(t:ni] US a lawyer

    barrister [(brIstE] UK a lawyer with the right to argue cases

    in higher courts of law

    confidential [)kQnfI(denS&l] intended to be kept secret

    legal dispute [(li:g&l dI)spju:t] a serious disagreement about a legalright or duty

    litigation [)lItI(geIS&n] the process of taking a legal dispute

    to a court of law

    mediation [)mi:di(eIS&n] the activity of trying to end a

    disagreement between people,groups or countries

    model clause [)mQd&l (klO:s] part of a written legal document thatcan be copied for use by others

    settle sth. [(set&l] to end a disagreement

    solicitor [sE(lIsItE] UK a lawyer who gives legal advice to

    people

    trial [(traIEl] a legal process in a court of law

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    WHATS NEW (p. 83)

    CEF [)si: i: (ef] Common European Framework ofReference for Languages

    executive [Ig(zekjUtIv] a person with a high position in acompany

    illuminating [I(lu:mIneItIN] making things clearer and easier tounderstand

    in-depth [)In (depT] very detailed

    invisible [In(vIzEb&l] impossible to be seen

    lab (laboratory) a place used for scientific

    experiments

    offshore platform a structure built above the sea, used

    by people who are working to get oil

    or gas

    punctuation [)pVNktSu(eIS&n] marks such as commas, full stops,etc., used between words in written

    texts

    research [ri(s:tS] the study of something in order to

    discover new information about it

    spelling writing or naming the letters of a

    word in the right order

    vocational education training for a particular occupation,

    [vEU)keIS&nEl )edju(keIS&n] profession or skill

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    THE LAST LAUGH (p. 86)

    cubicle [(kju:bIk&l] a small enclosed area in a room,

    such as in an office

    let the cat out of the bag to tell a secret

    litigator [(lItIgeItE] a lawyer who takes a claim to court

    payslip UK a piece of paper that shows how

    much an employee has been paidroom-mate US someone who shares a flat or house

    with others