bryan l. austin - winning back your workforce: improving learning impact and performance through...

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© 2014 Game On! Learning – all rights reserved 1 Winning Back Your Workforce Improving Learning Impact and Performance Through Games Bryan L. Austin Chief Game Changer Game On! Learning July 23, 2014 SCI206 – 2:15 pm to 3:00 pm www.gameonlearning. com (888) 725-GAME

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A revolt is building in Corporate America! L&D has been deploying elearning by the ton. There is insufficient time, resources and budget to deliver learning that is engaging. Employees are voicing their displeasure. This session will share case studies describing how L&D organizations are responding to win back their workforce.

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Page 1: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Winning Back Your Workforce Improving Learning Impact and Performance Through Games

Bryan L. AustinChief Game ChangerGame On! Learning

July 23, 2014

SCI206 – 2:15 pm to 3:00 pm

www.gameonlearning.com (888) 725-GAME

Page 2: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Learning Innovationand the Definition of Insanity

“Insanity is doing the same thing over and over again and expecting different results.”

Albert Einstein

www.gameonlearning.com (888) 725-GAME

Page 3: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Serious eLearning Manifesto

Michael Allen, Julie Dirksen, Clark Quinn and Will Thalheimer

8 values & characteristics

22 supporting principles

http://elearningmanifesto.org/

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© 2014 Game On! Learning – all rights reserved

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Our Survey on the Manifesto

Nearly 1,000 respondents, 98% agree, but…♦ Report: The big issue is not the lack of expertise to

follow the Manifesto, or the unwillingness to do so. It was the impossibility to do so given the business constraints, or the lack of authority (or autonomy) to follow the Manifesto.

♦ Respondent quote: “Why don't we?  It's usually a complex set of variables like budget constraints, overworked, more comfortable with doing it the way we always have, resistance from trainers to ID ideas, ego, lack of management support, and the list could go on.  It's not like we don't know what makes the best kind of learning, it's that my list of variables stands in the way.”

Response Selected

Completely agree!

Somewhat agree

Barely agree, but…

Barely disagree, but…

Somewhat disagree

Completely disagree

Page 5: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Corporate Learning: Current State

Training requests upTime, budget and resources are down (or are not increasing in line with demand)

Page 6: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Question: how long does it take to develop and deploy a 1-hour

eLearning course in your organization?

“Insanity is doing the same thing over and over again and expecting different results.”

Albert Einstein

Page 7: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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We don’t have time to Innovate!

Resources

ProjectRequest

s

DueDates

SolutionQuality

Page 8: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Page 9: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Game-Enabled mLearning

Mobile learning platforms are now:

Engaging for users

Highly leveraged for L&D

Directly linkable to real business results

www.gameonlearning.com (888) 725-GAME

Page 10: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Create Engage Analyze

Example platform: mLevel

www.gameonlearning.com (888) 725-GAME

Page 11: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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mLevel – Create

www.gameonlearning.com (888) 725-GAME

Page 12: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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mLevel – Engage

www.gameonlearning.com (888) 725-GAME

Page 13: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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mLevel – Analyze

www.gameonlearning.com (888) 725-GAME

CompletionEngagementKnowledgePerformanceLeaders

Page 14: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Results

“Best mobile solution we have implemented.”

“First gamification product that effectively addresses learning.”

“Engaging for the learner, rapid and insightful for the designer, and cost efficient for the business.”

"Learning by playing the game made training seem less like a class and more of an actual experience, or hands-on training.“

"Implementing the training into a game allows the retention of the skills to stick more with the user.“

"I found myself wanting to play more and more.  It is addictive and very fun talking smack with my peers.”

www.gameonlearning.com (888) 725-GAME

Page 15: Bryan L. Austin - Winning Back Your Workforce: Improving Learning Impact and Performance Through Games

© 2014 Game On! Learning – all rights reserved

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Recommendations

LAUNCH… then learn

Design for all mobile platforms and devices

Find opportunities to use mobile devices as productivity tools in the workplace

Put content in employees hands

Utilize mobile apps to make work easier for employees

Tamar Elkeles, Ph.D.CLOQualcomm

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© 2014 Game On! Learning – all rights reserved

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Game-Enabled Mobile Learning

“Wanna Play?”