Brock University Campus Security Services (CSS) is a dedicated team of experienced and skilled professionals who provide a safe and welcoming learning

environment for Brock by preserving the peace, protecting life and property, preventing crime and promoting community-oriented services.

MISSION STATEMENT

1

2

3

4

5

6

7

8

9

12

13

TABLE OF CONTENTS

Message from the Director of Campus Security Services

Emergency Preparedness at Brock University

About Brock University

Marilyn I. Walker School of Fine and Performing Arts

A Special Constable Service

Campus Security Communications

Professional Development

CSS Organizational Chart

Reporting Requirements

Special Recognition

Campus Security Services Team 2019

-1-

Brock University Campus Security Services (CSS) continually strive to increase and improve safety and security of our entire Brock community.

2019 was a busy and active year for the security team with over 19, 700 students enrolled at Brock University. Several construction and building expansion projects began across the main campus including roadway and parking lot improvements, expansion of the Athletic "Zone", complete renovation of one of our existing student residence and a brand-new residence build. Looking ahead for Brock, the ground-breaking ceremony occurred for the new Canada Games Park which will host a portion of the venues for the Canada Summer Games in August 2021.

With this amount of activity across our campus the crime rate saw its first slight increase in thirteen years after several years of decline. The additional activities on campus, the calls for service and support, without question required attention and the development of proactive initiatives, collaboration with other dedicated Brock departments and our off-campus community partners.

This year, the Department of Residence and Campus Security worked diligently to improve the student experience in residence through "Project Guardian". This is a weekend initiative that ensured authorized guests were the only visitors coming onto campus residence areas after hours.

MESSAGE FROM THE DIRECTOR OF CAMPUS SECURITY SERVICES

Off-campus patrols (OCP) of student neighbourhoods provided additional visibility and problem-solving initiatives for the surrounding communities, in concert with the Niagara Regional Police Services. The OCP team covered multiple weekends and special events throughout the academic year.

In May 2019, Campus Security Services, in partnership with Niagara College and Conestoga College, hosted the Ontario Association of Colleges and University Security Administrators (OACUSA) annual conference. The focus over the four days was on identifying and managing key areas of risk in the post-secondary education environment. The conference included representation from 37 colleges and universities in total and a panel of world leading experts to deliver the training.

With some new additions to the experienced security staff, the year ended with the selection of new technology that increase our emergency preparedness and messaging, enhancing our Brock University Safety App and widening our social media reach to help meet the new challenges ahead.

Looking forward to 2020, "Surgite".

Donna MoodyDirector, Campus Security Services

-2-

EMERGENCY PREPAREDNESS AT BROCK

The Brock University Emergency Management Plan (EMP) has been based on identified local hazards and risks, with a focus on mitigation/prevention, preparedness, response and recovery.

As recommended by Emergency Management Ontario, under the Ministry of the Solicitor General, Brock University has adopted the principles of the Incident Management System (IMS). The use of IMS during an emergency ensures the implementation of a common management structure shared by local governments and our partner response agencies.

As an “all hazards” response and management tool, the Brock University Emergency Plan is suited for a wide range of incidents. The plan identifies staff members who, when required, come together to form the Emergency Management Group (EMG) and assume responsibility for the implementation of a response that prioritizes the health and safety of everyone in our community. In addition to common IMS functional roles, the EMG also includes Academic and Research representation to ensure that the response to any major incident is collaborative and considers the impact upon all areas of the University.

Consistent with business practices across municipalities and other Universities and Colleges in Ontario, Brock University conducts operational emergency exercises on an annual basis. An exercise is a simulated emergency, in which staff members perform the tasks that would be expected of them in a real emergency. Exercises can be used to validate plans and procedures, and to assess prevention, mitigation, preparedness and response/recovery capabilities.

-3-

Brock University is one of Canada's top post-secondary institutions. Located on the traditional lands of the Haudenosaunee and Anishinaabe peoples and traditional shared hunting and gathering grounds of many nations.

Brock offers all the benefits of a young and modern University in a safe, community-minded city with beautiful, natural surroundings. With more than 19,000 students in seven diverse Faculties, Brock University offers an academic experience that's second to none. Our degree programs are designed with your future in mind. We focus on your career with coo-op and service-learning options that provide maximum exposure to your chosen field of study. We are small enough to be intimate, big enough to be world class.

Brock University is more than just a school - its a community. There is a variety of clubs, intramural athletic options and extracurricular activities to stimulate any interest. Beyond your own participation, cheer on the Brock Badgers in a wide variety of sports.

Brock graduates number over 100,000+ our alumni are active in business, entertainment, sports and academics. With 600 Faculty members - including twelve 3M teaching fellowship award winners and 8 Canada research chairs.Residence is more than just a place to live; it is your home away from home. We accommodate almost 2,500 students in seven residence complexes. We offer four styles of residence living: traditional, semi-suite, suite and townhouse style.

Brock Research has a heart for community and a head for innovation. Our passion drives us to discover, disseminate and apply new knowledge. Improving quality of life through leading-edge research and scholarship is what we’re all about. We are heavily invested in the economic, social and cultural health of our community and beyond. Scores of partnerships between the community and the faculties within the University make research a two-way process: we learn from one another as we discover and innovate together.

ABOUT BROCK UNIVERSITY

-4-

MARILYN I. WALKER SCHOOL OF FINE AND PERFORMING ARTS

Campus Security Services (CSS) has been in operation at the Marilyn I. Walker School of Fine and Performing Arts (MWS) since May 2015.

Our team is a 24/7 operation with eight security guards and a full time Brock University supervisor. We investigate and respond to all incidents and emergencies with the support of security staff and supervisors at the main campus. We regularly patrol the interior and exterior of our campus, including our satellite property (Rodman Hall). Our CCTV cameras at Marilyn I. Walker School are, monitored 24/7 by our Central Communications Monitoring Centre (CCMC) at the main campus and by the MWS security staff.

To help promote a safe and vibrant downtown, we integrated our services to serve the downtown community. Partnerships were developed with our neighbouring properties and several crime prevention initiatives and strategies were launched to safeguard our students and staff on and off campus. We continue to be proactive within the downtown community by reporting incidents, sharing information with the Niagara Regional Police Service and working with business and property owners surrounding the Marilyn I. Walker School.

Rodman Hall Art Centre is a contemporary art gallery in the historic Thomas Rodman Merritt House, overlooking the Walker Botanical Garden that descends to the Twelve Mile Creek. Year-round, programming connects the community with art through innovative and thought-provoking exhibitions, events, and art classes for all ages.

-5-

A SPECIAL CONSTABLE SERVICE

Campus Security Services is considered a hybrid service consisting of 13 full-time Brock members with Special Constable status and 21 contract security guards and a full-time administrative assistant. This compliment of staff covers both St. Catharines and Hamilton campuses along with Marilyn I. Walker School of Fine and Performing Arts in downtown St. Catharines.

We are open and responding 24 hours a day, 365 days a year. Our Central Communications and Monitoring Centre (CCMC) is also staffed with four full-time dispatchers who monitor and record all our campuses, answer all calls and emergency phones, and dispatch our officers. The centre and our staff respond to approximately 8000 calls for service annually.Our Special Constable status is granted by the Ministry of the Solicitor General and governed by a protocol between Brock University and the Regional Municipality of Niagara Police Services Board. The agreement specifies policies and procedures guiding the Brock Campus Security Services, including authorities and jurisdiction. This partnership is invaluable to Brock Security and the community.

Campus Security Services is also responsible for oversight of Emergency Management and Preparedness at Brock University. We have an Emergency Preparedness and Life Safety Manager who oversees this area and manages the Central Communications and Monitoring Centre. The centre monitors over 800 video surveillance cameras and 195 emergency phones that cover the interior and exterior of our campuses and buildings.

-6-

Campus Security Services (CSS) recognizes email and social media have become the primary and powerful communication tools of today. As such, CSS leverages this power by posting relevant educational and crime prevention content, using social media as an investigative tool and disseminating time-sensitive mass notifications using these technologies.

With a combined total of over 10, 000 + subscribers and followers on Twitter, Facebook and the Brock Safety App, CSS can quickly provide the most recent, and important safety information to the Brock Community. The Brock Safety App is one of the easiest ways to connect with Campus Security, 24 hours a day, 7 days a week. With the touch of a few buttons, students, faculty, staff and visitors can speak directly with a dispatcher in our Central Monitoring Communications Centre. Button links to Student Wellness & Accessibility, Crisis Information & Counseling, Report-A-Crime Online, information on Lost & Found Property can also be found on the App. Dispatchers launch critical information using Push Notifications and Campus Alerts via the App to increase Brock University’s information sharing reach.

In 2019, CSS and a team of Brock professionals worked extensively to further enhance and expand the App’s capabilities. The Brock Safety App has now been completely integrated as Brock’s new mass notification system. Replacing the old system, it provides dispatchers the ability to launch the mass notification system using the App sending messages to all Brock phones, emails, social media, Brock managed desktop computers and laptop screens, all IP clocks, ENS signs, networked TV’s displayed throughout the University and announcements via the PA system. CSS’s Brock Safety App has become a robust safety communication and information tool which has become a vital resource to the Brock Community and beyond.

The Brock Safety App is free and available on Android, IOS and BlackBerry platforms. If you haven’t already, follow us on Twitter, @BrockSecurity, like our Facebook page, “BrockSpecialConstableService” and download the Brock Safety App today!

CAMPUS SECURITY COMMUNICATIONS

-7-

PROFESSIONAL DEVELOPMENT

Personal and professional development is critical in maintaining the high quality of service that the Brock Community has come to expect of Campus Security Services. The following table details the training taken by members of CSS in 2019.

DURATION HOW MANYCOURSE DELIVERED BY

Health and Safety Training

Brock University-Focus on Learning

2019 All Staff

OPVTA Training Videos OPVTA 2019 All Staff

Use of Force (Annual Requalification)

Niagara Regional Police Services

January 2019 1 Director 1 Emergency Manager 7 Supervisors 4 Special Constables

The Reid PEACE Method of Investigative Interviewing

Reid and Associates Inc.

April 2019 1 Supervisor 1 Special Constable

Foundations in Leadership Platinum Level

Leadership Programs-SLIC

April 2019 1 Administrative Assistant

OACUSA Spring Conference “Managing Risky Business”

Ontario Association of Colleges and University Security Administrators

May 2019 1 Director 1 Emergency Manager 5 Supervisors

Mental Health First Aid Adults Who Interact with Youth

Mental Health First Aid Canada

June 2019 All Staff

IACLEA Conference International Association of Campus Law Enforcement Administrators

June 2019 1 Supervisor

Case Management and Intervention Certification Course

NaBITA July 2019 1 Supervisor 1 Special Constable

Intercultural Development

Office of Human Rights and Equity

July 2019 1 Supervisor

Intercultural Awareness and Inclusion Training

Office of Human Right and Equity

October and November 2019

All Staff

Building Linkages in Emergency Management

Niagara West Emergency Management

November 2019

1 Emergency Manager

Unconscious Bias Linkedin Learning December 2019

All Staff

-8-

Campus Security Services and Emergency Management report to the Office of the Vice-President, Administration and operate on a community-oriented, platoon-based system. Each platoon is managed by a Senior Platoon Supervisor who is assisted by a Special Constable as well as contracted Security Guards from Garda World.

Director, Campus Security Services

“A” Sr. Platoon Supervisor (Special Constable)

Special Constable (1)

“B” Sr. Platoon Supervisor (Special Constable)

“C” Sr. Platoon Supervisor (Special Constable)

“D” Sr. Platoon Supervisor (Special Constable)

Special Constable (1) Special Constable (1) Special Constable (1)

Hamilton Campus Guards (3) MWS Campus Guards (9)

Dispatcher (1) Dispatcher (1) Dispatcher (1) Dispatcher (1)

Vice-President, Administration

CAMPUS SECURITY SERVICES ORGANIZATIONAL CHART/SUPERVISION

Guards (2)

Senior Admin. Supervisor

Admin. Assistant

Senior Operations Supervisor

Guards (2) Guards (2) Guards (2)

Central Communications Monitoring Centre Communications Operator & Dispatcher x 4

(1 Dispatcher inserted on each Platoon)

Manager, Emergency Management & Life Safety

MWS, Senior Platoon Supervisor

CAMPUS SECURITY ORGANIZATIONAL CHART

Service calls do not always require an incident report, the total calls for service for 2019 calendar year was 6678, an increase from 6563 in 2018. Below is a breakdown of the reports created in 2019 for various offences.

Brock University Campus Security Services provides our Annual Statistics Report in the following categories:

REPORTING REQUIREMENTS

Contravention of University Policy Contravention of University Policy 67 78 Criminal Offences Assaults (Common, Bodily Harm) 16 16 Bomb Threat 0 1 Breaking and Entering 0 3 Criminal Harassment 3 3 Fail to Stop at an Accident 1 1 Forgery 0 2 Fraud 13 21 Hate Propaganda 2 2 Mischief (over $5000/under $5000, University Property/Other) 10 7 Other Criminal Codes 0 3 Possession of a Control Substance 42 7 Possession of Stolen Goods 0 1 Public Mischief 0 1 Robbery/Attempt 1 4 Sexual Assault/Harassment 8 1 Sexual Offences 1 6 Theft/Attempted 45 74 Uttering Counterfeit Currency 1 0 Uttering Threats 3 6 Emergency Buildings (Elevator Entrapments, Fire Panels, Floods) 11 8 Fire Alarms 94 65 Medical Calls 165 191 Municipal Offences Public Nuisance By-law 6 5

-9-

Reporting Requirements 2018 2019

Under the Police Services Act, Campus Security Services is accountable to the Regional Municipality of Niagara Police Services Board for all actions taken in relation to the exercise of the powers granted to the University Special Constables.

As a requirement of that accountability, the agreement between the University and the Board sets out that the University will provide an Annual Report with statistical and evaluative information including, amongst other requirements, enforcement activity.

-10-

2018 2019REPORTING REQUIREMENTS CONT’D...

Property Damage 28 51 Recovered Stolen Property 1 2 Property claimed from property room 1093 901 Property turned in to property room 3067 2686 Protests/Occupation Occupation/Demonstrations 3 2 Provincial Offences Cannabis Act 7 8 Highway Traffic Act 3 4 Liquor Licence Act 31 23 Mental Health Act 11 12 Safe Streets Act 0 0 Trespass to Property Act 50 34 Safety Concern Missing Person 1 2 Personal Safety Concerns 26 19 Safety Hazard 11 8 Suspicious Person or Vehicle 53 56 Support Services Assistance 234 228 Escorts (Person/Currency) 617 598 Vehicle Boosts 101 100 Alarms (Intrusion, Panic Button, Motions, Equipment Theft, Other)

1109 588

Traffic Accident Traffic Accident Parking lot 15 16 Traffic Accident Roadway 9 6

Property

-11-

2015 2016 2017 2018

Criminal Offences 231 185 156 148

Provincial Offences 134 82 91 102

Criminal Offence Rate – 7% increase over 2018 Provincial Offence Rate – 20% decrease over 2018

2019

158

81

REPORTING REQUIREMENTS CONT’D

-12-

Nate Finlay graduated with a Master of Arts in Social Sciences with a focus in Law and Public Policy. As a Special Constable with Campus Security Services, Finlay feels the knowledge he gained from completing his degree will make him a better officer. Nate is thankful for his supportive colleagues and professors who understood how difficult it could be at times to balance completing a degree while working a full-time job with shift work and two toddlers at home. Finlay’s dream job is to become a Justice of the Peace.

SPECIAL RECOGNITION

On Sunday, September 8, 2019, Brock Campus Security Senior Platoon Supervisor and Team Captain Karl Thorp, along with other 19 other members of Brock University rode in their 11th Big Move Cancer Ride along with over 550 other riders raising over $395,000 for the Walker Family Cancer Centre. A new venue was selected as the starting point which allowed for a flatter route for more participants to join. Those still wanting to challenge themselves still had the north bound Effingham Hill climb as they cycled either 25,50 or 75 kilometers around the Niagara Region raising money for the Walker Family Cancer Centre in St Catharines, Ontario. All the money raised enables the centre to provide a full spectrum of cancer services, including radiation treatment for the more than 2,500 Niagara residents diagnosed with cancer each year. Staying in the region for this care allows those cancer patients to receive their treatment close to their families and friends.

George Bench joined the team at Brock University on September 1, 2019 as the Manager of Emergency Management and Life Safety. Before coming to Brock, George had been a member of the Niagara Regional Police Service for 29 years, retiring at the rank of Superintendent. During a diverse career he served as an Adjudicator for Police Services Act Disciplinary matters, a nationally certified Critical Incident Commander and successfully completed assignments in the Executive, Investigative, Uniform and Emergency Response branches. He looks forward to working with his new team and continuing to build upon the successful emergency management program that is in place at Brock University.

-13-

CAMPUS SECURITY SERVICES TEAM – 2019

Contact:

Campus Security Services Brock University Kenmore Centre Niagara Region 1812 Sir Issac Brock Way St. Catharines, ON Canada L2S 3A1

T 905 688 5550 F 905 688 6402 x4300 (Day) x3200 (Emergency/Night) E security@brocku.ca W brocku.ca/campus-security