OURAB SERVICE

MAKESTHE DIFFERENCE

Performance excellence if you choose AB Service

No one knows your plant better than usOne maintenance technician close to youSpare parts availabilityReaction time guaranteeRunning hours guarantee for a safe payback of the investment

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MORE THAN

1000 PLANTS

INSTALLED

ONE POINT OF

REFERENCEMANY

ADVANTAGES

95%HOURS OF

OPERATION

EXPERIENCE GAINED WITH MORE THAN 900 PLANTS MANAGEDTo date AB has installed more than 1000 cogeneration plants around the world for a total installed electric power of over 1.300 MW.

WE DIRECTLY SERVICE MORE THAN 90% OF THE PLANTS INSTALLEDAB’s service excellence is substantiated by our thirty-year experience and specialisation: more than 90% of the plants installed have a Full Service agreement. The maintenance service quality is strategic to determine the certainty of payback on the investment: profitability is represented by the availability’s hours of plant operation, which in the case of the AB plants is on average around 95% with peaks of 98%.

AB SERVICE: ONE REFERENCE POINT - MANY ADVANTAGES• Immediate response to reduce the period of inactivity• Remote monitoring for optimal plant operation both from the local branch and from the “Competence Centre” in Italy• Local availability of original spare parts• Planned management of activity suspensions for maintenance• Customised service agreements• Greater operating cost predictability• Reduced corrective maintenance costs

We take care of your plant Because our service thinks global but acts very local

The advantage of having a Service: better life for your plant.

Choosing AB Service means getting the maximum efficiency in terms of total hours of plant availability, minimising malfunctions and optimising scheduled stops for preventive maintenance. AB Service’s activity is characterised by careful scheduling of the maintenance operations in order to maximise plant utilisation and reduce the risks of malfunctions and failures.

INSTALLATIONThe AB specialists assure qualified plant installation and startup in compliance with the requirements.

REPAIRS, UPGRADES AND OVERHAULSOur specialists are skilled in giving plants new life before and after 60,000 hours of operation, including upgrades to the most advanced technological levels.

ORIGINAL SPARE PARTSAB Service uses only original spare parts for all the plant components (from the engine to the auxiliaries) ensuring maximum life and reliability.

ON-SITE SERVICEOur technicians operate promptly and decisively in close contact with the customer’s staff.

REMOTE MONITORING AND ONLINE DIAGNOSTICSThanks to the dedicated service structure, the plant can constantly be kept under control with activation of diagnostics and remote monitoring both via telephone and the Web.

MAINTENANCE AGREEMENTSWe offer complete and customised agreements to satisfy every need and ensure high plant efficiency for its entire lifetime with the added advantage of cost control.

TRAINING AND REFRESHER COURSESAB offers the best opportunities for customer training ensuring the best plant operation and maintenance.

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MAIN SPARE PARTS WAREHOUSE IN ITALY

WAREHOUSE IN A SPECIFIC COUNTRY

SPARE PARTS AT A CUSTOMER’S

PLANT

SPARE PARTS ON THE TECHNICIAN’S SERVICE VEHICLE

AB Service: everything within reach.

ORGANISATION

• A global supervision and operating network that directly covers the entire park installed

• A service that can be extended to neighbouring countries

• More than 200 technicians in the world

• Development of our staff and capabilities in tune with the growth of our international presence

• Service management with multilevel skills

ADVANTAGES

• Direct know-how of the plant manufacturer

• Complete expertise in the technologies installed

• Immediate availability of all the spare parts

• Continuous dialogue directly with the local service centres

Remote control and help desk

The availability of an advanced remote-controlled service guarantees:

• Continuous monitoring of plant functionality and performance.

• Immediate intervention should checks or maintenance works outside schedule be necessary.

• Continuous reports on all the functional parameters, among which pressures and temperatures, necessary to improve performance and plan service operations by the Service.

• Significant reduction in the need for direct interventions on site.

• Considerable reduction in problem-solving time and hence operating costs.

• Possibility of integrating monitoring in the corporate ICT networks with remote access to plant operation diagnostics and the history of the entire cogeneration production dynamics.

REMOTE-CONTROLLED TECHNICAL SERVICE

COMPETENCE CENTRE ITALY

FIREWALL ON CUSTOMER’S SYSTEM

CUSTOMER

Romania

Bulgaria

Macedonia

Serbia

Brazil

Spain

Portugal

Czech Republic

Poland

Slovak Republic

Italy

United Kingdom

Germany

Russia

France

Canada

USA

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The supervision and monitoring system constitutes a “central plant control point” for the customer, not only for cogeneration but also for the production processes closely associated with it.The remote-controlled supervision systems allow the user to:• Choose the best operating setups.• Check the operating conditions.• Determine plant profitability day by day.• Remotely access the Web via both landline and mobile.

Moreover the supervision system constitutes an always active interface to allow AB Service to remotely manage and control the plant based on the service agreements established with the customer, ensuring an even more accurate and prompter monitoring and intervention service.

The AB monitoring system: supervision and control

AB Scada System remotable

AB Plant Status online monitoring

The wide AB Service offer

SERVICE VALUE ADDED

TYPE OF SERVICE PACKAGE

MSA(supply of

spare parts)

PREVENTIVE MAINTENANCE

PREVENTIVE + CORRECTIVE

MAINTENANCES

FULL SERVICE/AB PROTECTION PLAN

FULL SERVICE/AB PROTECTION PLANwith plant manage-

ment assistance

FULL SERVICE/AB PROTECTION PLANwith complete plant

management

Over 90% of plants installed have a “Full Service” 24 hour assistance, 365 days a year, which provides remote monitoring of the plant and original replacement parts. The benefits to our customers are: machine stoppages reduced to a minimum, excellent performance and maximum reliability.A strategic choice which gives certainty in payback on the investment.

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Maintenance planning includes two areas of operation:

1 PREVENTIVE MAINTENANCE: carried out at predetermined intervals or based on prescribed criteria aimed at reducing the probability of malfunctioning or deterioration of plant operation.

1.A CYCLIC PREVENTIVE MAINTENANCE: carried out based on preset time intervals or utilisation cycles but without prior inspection of the plant conditions.

1.A.1. ROUTINE PREVENTIVE MAINTENANCE: carried out according to the maintenance calendar (e.g. oil and filter change, valves adjustment).

1.A.2. EXTRAORDINARY PREVENTIVE MAINTENANCE: carried out according to the maintenance calendar with an interval of about 10,000 hours, where the most important maintenance is carried out after 30,000 hours of operation and is defined as “Minor Overhaul”.

1.B PREDICTIVE PREVENTIVE MAINTENANCE: carried out following a prognosis deriving from analysis and subsequent assessment of the significant operating parameters. It allows improving and optimising the maintenance calendar.

2 CORRECTIVE MAINTENANCE (UNFORESEEABLE EXTRAORDINARY MAINTENANCE): carried out following detection of unforeseeable malfunctions and aimed at restoring proper plant operation.

2.A DEFERRED CORRECTIVE MAINTENANCE: not carried out immediately after a failure has been detected, but deferred to the next preventive maintenance.

2.B URGENT CORRECTIVE MAINTENANCE: carried out without delay after a malfunction has been detected in order to prevent more serious consequences.

Types of AB Service maintenance

MAINTENANCE

PREVENTIVE MAINTENANCE (ROUTINE, EXTRAORDINARY)

CORRECTIVE MAINTENANCE

PREDICTIVE MAINTENANCE

CYCLIC MAINTENANCE

DEFERRED MAINTENANCE

URGENT MAINTENANCE

AB Service for Ecomax®

ASSISTANCE

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TECHNICAL ASSISTANCE

FIELD ASSISTANCE

REMOTE CONTROL BY ABPS (AB PLANT STATUS)

MSA (Material Stream Agreement)

CORRECTIVE MAINTENANCE (LABOUR + SPARE PARTS WITH

LIMITATION)

LABOUR FOR PREVENTIVE MAINTENANCE

EXTENDED ADDITIONAL PREDICTIVE

GUARANTEED AVAILABILITY: 90% EACH YEAR

36 H REACTION TIME

FAST SUPPLY SPARE PARTS

PREVENTIVEPREVENTIVE

+ CORRECTIVE

FULLSERVICE

MSA (Material Stream

Agreement)

1 Housing containers for engine and auxiliary2 Silencer and exhaust gas

3 Emergency dry air coolers4 Air inlet system

5 Monitoring system6 Exhaust gas heat exchanger

7 By pass circuit8 Exhaust gas stack

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Service: Fact&Figures

UNIQUE PART NUMBERS IN WAREHOUSE

PLANTS SUPPORTED BY AB SERVICE

NEW ENGINES IN STOCK OF VARIOUS SIZES AND TYPES.DIRECT MANAGEMENT OF EVERY COMPONENT OF THE SYSTEM

900

70

14.000

AUSTRIABRAZIL

CANADACROATIA

CZECH REPUBLICFRANCE

GERMANYISRAEL

ITALYMEXICO

POLANDROMANIA

RUSSIASERBIA

SPAINTHE NETHERLANDS

TURKEYUNITED KINGDOM

USA

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