Brittney Wilkerson4483 Flat Shoals Rd Apt k5 Union City, GA 30291

Cell Phone 404-435-8802bwilkerso92488@gmail.com

Administrative/Clinical Medical Assistant

Summary Of Qualifications

Current CPR/BLS certification Productive worker with positive work ethics Highly effective direct and indirect

patient care Computer literate can learn new software

quickly Comfortably performs venipuncture,

capillary sticks and specimen collection

Interact effectively with individuals of all levels

Mastered triaging patients and administered medications as directed by physician

Strong knowledge of health insurance plans and standards

Excellent scheduling, registration, and data entry skills

Ability to express compassion while recognizing patients’ needs

Demonstrated ability to identify and troubleshoot critical issues

WORK EXPERIENCE

04/15-01/16 Reception Technician, Donor Support Technician, Phlebotomist, and Quality Team/CSL Plasma- Jonesboro GAProvided outstanding customer service by warmly greeting donors, ensuring all donors are properly enrolled in EMR system, provided donors with instruction for a successful donation process, assessed donor vitals for stability before donation, monitored donors during donation, located and sterilized suitable veins before performing venipuncture, also informed peers of new policies and procedures.

10/14-04/15 Front and Back Office Medical Assistant/ Greater Atlanta OB/GYN- Union City, GADependable key holder responsible for opening office for operation, also prepared office schedule and patients charts, verified insurance information to properly inform patient of co-pays, deductible, out-of-pocket payments, and other needs, balanced all payment batches before closing, triaged patients, prepared exam rooms per patient needs, also performed basic urinalysis.

04/12-09/14 Patient Service Manager/ Physiotherapy Associates- Atlanta, GaIndependently operated front office and addressed patients concern and needs in a timely manner. Provided therapist with daily schedule, verified insurance and demographic information to inform patients of financial responsibilities, collected patients financial obligations, maintained medical records and charts, ensured center inventory was properly stocked, and balanced all payment batches before closing.

03/11-4/11 Medical Assistant(Internship)/ Atlanta Plastic and Reconstructive Surgery- Atlanta, GA Welcomed and escorted patient into exam room to assist with office flow, triaged and documented patients concerns, provided direct patient care by removing sutures,

performing EKGs, and sterilizing surgical instruments.

EDUCATIONAL BACKGROUND

Medical Assistant, Bauder College- Atlanta, GA

General Education, Tallahassee Community College- Tallahassee, FL