bristol, university of the west of england project management dispensing with the crystal ball -...

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Bristol, University of the West of England Bristol, University of the West of England PROJECT MANAGEMENT Dispensing with the crystal ball - actually managing the project Coping with projects going wrong

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Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

• Dispensing with the crystal ball - actually managing the project

• Coping with projects going wrong

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

• Must be able to: • plan• identify tasks• estimate time & effort• schedule work• monitor & control

progress• adjust plans• evaluate the product

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

Planning

Scheduling

Directing

Controlling

Human

Technical

Financial

Resources

Bristol, University of the West of EnglandBristol, University of the West of England

• More than 50% of activities in a software project overrun by >10%

PROJECT MANAGEMENT

Empirical data from software businesses shows thatEmpirical data from software businesses shows that:

• Difference between planned and actual effort increases in later stages of a project

• Experience with overruns in the first part of project does not increase the ability to estimate activity duration more accurately in the later parts

Bristol, University of the West of EnglandBristol, University of the West of England

result: completion ofspecific goals and objectives

fixed-term task

PROJECT

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

• No linkage between theory & practice• Use of inappropriate tools• Team structures ill-defined• Poor human-resource management skills• Unsuitable methods used for evaluation of project

management skills

EFFECTIVE PROJECT MANAGEMENT

Factors leading to ineffective project management:

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

Define Plan Monitor and Control Review

Feasibility Analysis Design Construct Test Use

Time

Eff

ort

Project Start Project End

The Typical Project Management Cycle

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

Time

Eff

ort

The Actual Profile of the Way Students Manage Projects

Define Plan Monitor and Control Review

Feasibility Analysis Design Construct Tes

t

Use

Project Start Project End

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

• Pre-defined structure

• Use of stable technology

• Small size of project

• High user proficiency

• High developer proficiency

Properties of a “straightforward” project:Properties of a “straightforward” project:

Bristol, University of the West of EnglandBristol, University of the West of England

• Group structure undefined

PROJECT MANAGEMENT

Properties of a typical student group project:Properties of a typical student group project:

• Unfamiliar with technology

• Small size of project (in real terms)

• No users

• Low developer proficiency

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

InformalProject management

techniques viz:

Milestones

Gantt Chartsor:

Act A

Act B

Act C

Act D

Act E

Student Projects need:Student Projects need:

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

and some idea about and some idea about sequence and dependenciessequence and dependencies

CRITICALPATH ANALYSIS

techniques

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

Further Information onFurther Information onCRITICAL PATH ANALYSIS:CRITICAL PATH ANALYSIS:

Essential Elements of Quantitative MethodsEssential Elements of Quantitative Methods

OAKSHOTT, LAOAKSHOTT, LA

19941994

Published by: DPP, BirminghamPublished by: DPP, Birmingham

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

Milestones

milestones could be task completions as outline in Britton & Doake (p222)

alternatively, they could be agreed interim deliverables, like reports or prototypes for use in development workshops i.e. the outcome of a number of completed tasks but with specified, unmoveable deadlines

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

CRITICAL PATH ANALYSIS (CPA)CRITICAL PATH ANALYSIS (CPA)The activity-on-node method:The activity-on-node method:

allows the time of the projectallows the time of the projectand the slack (or float) of and the slack (or float) of individual activities to be individual activities to be determined. A “zero” floatdetermined. A “zero” floatactivity is said to be “critical”activity is said to be “critical”because any delay in thatbecause any delay in thatacitivity would delay the entireacitivity would delay the entireproject.project.

this is NOT the method shown in Britton & Doake but is the one used by the Business School here and taught by our Faculty’s Quantitative Methods Field

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

Step 1.Step 1.

List all activities to be carried outList all activities to be carried out

Step 2.Step 2.

Record durations of all activitiesRecord durations of all activities

Step 3.Step 3.

Record dependencies of each activityRecord dependencies of each activity

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENTBuilding a garage (from Oakshott, 1994)Building a garage (from Oakshott, 1994)

AA Obtain bricklayerObtain bricklayer - - 1010BB Dig FoundationsDig Foundations A A 8 8CC Lay the baseLay the base B B 1 1DD Build the wallsBuild the walls C C 8 8EE Build the roofBuild the roof D D 3 3FF Tile the roofTile the roof E E 1 1GG Make window framesMake window frames - - 3 3HH Fit window framesFit window frames D & GD & G 1 1II Fit glass to framesFit glass to frames H H 1 1JJ Fit the doorFit the door D D 1 1KK Paint (J&H)Paint (J&H) I & JI & J 3 3LL Point the brickworkPoint the brickwork D D 2 2

Identifier Task description Dependent on Est. duration

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A B5 2

DurationsDurations

Activity identifierActivity identifier

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A5

ESTEST

LFTLFTLSTLST

EFTEFT

earliest start timeearliest start time earliest finish timeearliest finish time

latest finish timelatest finish timelatest start timelatest start time

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A10

C1

G3

B8

K3

J1

I1

H1

F1

E3

D8

L2

ENDSTART

Building a garage (basic idea taken Building a garage (basic idea taken from Oakshott, 1994)from Oakshott, 1994)

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENTBuilding a garage (from Oakshott, 1994)Building a garage (from Oakshott, 1994)

AA Obtain bricklayerObtain bricklayer - - 1010BB Dig FoundationsDig Foundations A A 8 8CC Lay the baseLay the base B B 1 1DD Build the wallsBuild the walls C C 8 8EE Build the roofBuild the roof D D 3 3FF Tile the roofTile the roof E E 1 1GG Make window framesMake window frames - - 3 3HH Fit window framesFit window frames D & GD & G 1 1II Fit glass to framesFit glass to frames H H 1 1JJ Fit the doorFit the door D D 1 1KK Paint (J&H)Paint (J&H) I & JI & J 3 3LL Point the brickworkPoint the brickwork D D 2 2

Identifier Task description Dependent on Est. duration

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A10

C1

G3

B8

K3

J1

I1

H1

F1

E3

D8

L2

ENDSTART

Building a garage (basic idea taken Building a garage (basic idea taken from Oakshott, 1994)from Oakshott, 1994)

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A10

C1

G3

B8

K3

J1

I1

H1

F1

E3

D8

L2

ENDSTART

With this network of activities, what is With this network of activities, what is the minimum time required to building the minimum time required to building a garage?a garage?

0 100 10 10 1810 18 18 1918 19 19 2719 27 27 3027 30 30 3130 31

27 2927 29

27 2827 28

27 2827 28 28 2928 29 29 3229 32

3232

0 30 3

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A10

G3

B8START

the forward pass:

18181010

33

101000

00

ESTEST EFTEFT

A

5

earliest start timeearliest start time earliest finish timeearliest finish time

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A10

C1

G3

B8

K3

J1

I1

H1

F1

E3

D8

L2

ENDSTART

With this network of activities, what is With this network of activities, what is the minimum time required to building the minimum time required to building a garage?a garage?

0 100 10 10 1810 18 18 1918 19 19 2719 27 27 3027 30 30 3130 31

27 2927 29

27 2827 28

27 2827 28 28 2928 29 29 3229 32

3232

0 30 3

Bristol, University of the West of EnglandBristol, University of the West of England

K3

J1

I1

H1

F1

E3

D8

19 2719 27 27 3027 30 30 3130 31

27 2827 28

27 2827 28 28 2928 29 29 3229 32

G3

0 30 3

3232daysdays

PROJECT MANAGEMENT

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

K3

J1

I1

F1

L2

END

30 3130 31

27 2927 29

27 2827 28

28 2928 29 29 3229 32

3232

31 3231 32

29 3229 32

the backward pass:

30 3230 32

ESTEST EFTEFT

A

5

earliest start timeearliest start time earliest finish timeearliest finish time

LSTLST LFTLFT

latest start timelatest start time latest finish timelatest finish time

Bristol, University of the West of EnglandBristol, University of the West of England

K3

J1

I1

H1

D8

19 2719 27

27 2827 28

27 2827 28 28 2928 29 29 3229 32

G3

0 30 3

3232daysdays

PROJECT MANAGEMENT

27 2827 28 28 2928 29 29 3229 3224 2724 27

28 2928 29

19 2719 27

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A10

C1

G3

B8

K3

J1

I1

H1

F1

E3

D8

L2

ENDSTART

0 100 10 10 1810 18 18 1918 19 19 2719 27 27 3027 30 30 3130 31

27 2927 29

27 2827 28

27 2827 28 28 2928 29 29 3229 32

3232

0 30 3

0 100 10 10 1810 18 18 1918 19 19 2719 27 28 3128 31 31 3231 32

27 2827 28 28 2928 29 29 3229 3224 2724 27

28 2928 29

30 3230 32

11

11

33

11

2424

00 00 00 00

00 00 00

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

A10

C1

B8

K3

I1

H1

D8

27 2827 28 28 2928 29 29 3229 32

0 100 10 10 1810 18 18 1918 19 19 2719 27

27 2827 28 28 2928 29 29 3229 32

00 00 00 00

00 00 00

0 100 10 10 1810 18 18 1918 19 19 2719 27

CRITICAL PATH:CRITICAL PATH:

Duration: 32 daysDuration: 32 days

ENDSTART

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

AA Obtain bricklayerObtain bricklayer - - 1010 11BB Dig FoundationsDig Foundations A A 8 8 22CC Lay the baseLay the base B B 1 1 22DD Build the wallsBuild the walls C C 8 8 33EE Build the roofBuild the roof D D 3 3 22FF Tile the roofTile the roof E E 1 1 33GG Make window frames - Make window frames - 3 3 44HH Fit window framesFit window frames D & GD & G 1 1 22II Fit glass to framesFit glass to frames H H 1 1 22JJ Fit the doorFit the door D D 1 1 22KK Paint (J&H)Paint (J&H) I & JI & J 3 3 11LL Point the brickworkPoint the brickwork D D 2 2 11

Activity Description Dep. Duration ResourcesActivity Description Dep. Duration Resources

Bristol, University of the West of EnglandBristol, University of the West of England

A10

C1

B8

K3

D8

I1

H1

G3

F1

E3

L2

J1

PROJECT MANAGEMENT

GANTT CHART:GANTT CHART:

Bristol, University of the West of EnglandBristol, University of the West of England

A10

C1

B8

K3

D8

I1

H1

G3

F1

E3

L2

J1

PROJECT MANAGEMENT

(1)(1) (2)(2)(3)(3)(2)(2)(2)(2)

(2)(2)

(2)(2)

(3)(3)

(1)(1)

(1)(1)

(2)(2)

(4)(4)

55

2211

227733

55 33 44

11

Bristol, University of the West of EnglandBristol, University of the West of England

PROJECT MANAGEMENT

55

2211

227733

55 33 44

11

Bristol, University of the West of EnglandBristol, University of the West of England

G3 (4)

F1 (3)

E3 (2)

L2 (1)

J1 (2)

RESOURCES RESOURCES MANAGEMENT:MANAGEMENT:

55

2211

227733

55 33 44

11

Bristol, University of the West of EnglandBristol, University of the West of England

G3 (4)

F1 (3)

E3 (2)

L2 (1)

J1 (2)

RESOURCES RESOURCES MANAGEMENT:MANAGEMENT:

55

2211

2255

3355 33 33 44