brighton business presentation. who we are and what we do ! ccs provides a card payment solution to...
TRANSCRIPT
Brighton Business Presentation
Who we are and what we do !
• CCS provides a card payment solution to those merchant who’s businesses require remote payments. CCS work with two of the UK’s largest Acquiring Banks, we will always find you the cheapest solution, whether it be via a terminal based solution, or e-commerce
Our Promise to our customers
• CCS firmly believe it is our duty to offer all customers the best possible card processing rates, we will not include any hidden charges, quite simply what we quote is what you pay.
• CCS is the only merchant services provider in the UK that will price match any like for like quote on card processing rates. To put it simply if someone comes to you with more competitive card processing rates we will match them or reduce even further if possible – that’s a promise.
• Fixed Terminal Pricing Your card terminal will become one of the most valuable assets to your business. We
guarantee that your terminal rental costs will remain fixed for the duration of the leasing agreement.
Card Processing Rates
CCS go to great lengths to ensure all of our customers pay the lowest possible processing rates in the UK market, couple that with the provision of the world’s best card terminals
Should price increases be forced upon CCS due to increases in the underlying interchange charges dictated by the various card schemes, we would not use this as an opportunity to increase our margins. We would simply pass on the mandatory Interchange increase.
The only exception to our rates guarantee is if your MOTO transactions are significantly higher than what you have stated in your contract. Also, should you decide to accept American Express cards, we have no say / input as to what these cards are charged at.
Second to none Customer Service
• At CCS we believe that when we sell our customers a terminal it is only right that you should come back to CCS with any problems you may experience.
Therefore CCS offers all of our merchants with a personalized helpdesk based in the UK from 9 am – 9 pm Mon-Sat.
Your business does not close at 5 pm, so we don’t either !
Of course we understand the need for additional helpdesk support, which is why we also provide helpdesk cover from our terminal suppliers, which is available 365 days a year.If your terminal breaks down it will be replaced within 1 working day – guaranteed.
Set up timescales
• Working with two Acquiring Banks enables CCS to make the best recommendation for your business, both our Acquiring Partners pride themselves in a 24hr turnaround on all applications received.
• CCS will provide you with your own account manager who will assist you with completing the necessary forms and enabling CCS to submit them to the Banks for processing in perfect condition.
• On average it takes CCS 5 – 10 working days to supply our merchants with a fully operational terminal once a completed merchant application has been submitted.
To put this is to context, the industry standard is 4-6 weeks.
Our offer to B.I.D. customers
The following assumes that 80% of all transactions are conducted Face to Face and P.I.N. is input by the customer
• Debit Cards are charged at a fixed 11p per transaction
• Personal Visa / Mastercard credit cards are charged at 1.1% of the transaction value
• Corporate Credit Cards and Premium Rated credit cards are charged at 1.78% of the transaction value.
• There is a 1.5p per transaction Authorisation Fee for business with a card turnover of less than £500,000 (above £500,000 NO AUTHORISATION FEE)
• There is a Minimum Monthly Service Charge (M.M.S.C.) of £20 – (the industry standard)
• HOWEVER if the business is a B&B, Guest House, Hotel, this has been waived
• There is an Annual £30 P.C.I. Compliance Fee (we will honour any business’s existing compliance certificate, if it is still in date)
• However there is NO SET UP FEE, or ARRANGEMENT FEE
Terminal Contracts – 4 year fixed deal.We can not increase the cost during the term.
(All prices are plus VAT ).
The Ingenico range is slightly more expensive, but they are the very latest technology, smallest size, best battery life, quickest connection, most secure and quickest for printing.
• Fixed Desktop Terminal • Spire £14.95 Ingenico £16.00
Terminals Continued
• Portable Blue Tooth
Spire £21.95 Ingenico £25.00
Terminals Contd.
• GPRS Fully Mobile Terminals
Spire £27.95 or Ingeico £29.00
with a roaming SIM card £34.00
JUST SOME OF OUR MANY CUSTOMERS !
Contact Details
• Local Business Adviser is
Simon Tooley
• Mobile :- 07723 915731• E-mail :- [email protected]• Company website : www.uk-ccs.com• H.O Telephone number : 0800 0149696• Customer support : 0161 424 9696