Clive Gazzard - ‘One of a Kind’ 1963 - 2020, Age 56

It is with a heavy heart that Coffetek announces the passing of one of our much-loved colleagues – Clive Gazzard.

Clive was an outstanding member of the team, who was respected throughout our industry for his personality, expertise and caring nature. Clive’s ability to help people was legendary, never too busy and always there if you needed him.

Clive had an exemplary career within the Coffee and Vending Industry, firstly with Stentorfield (now Crane Merchandising Systems), Wittern, Westomatic and since 2013 with Coffetek. His knowledge unrivalled, his professionalism unquestioned.

On a personal level, Clive managed to delight everyone he worked with, his smile, his sense of humour and of course his laugh!

We have lost a colleague and a friend.

Born in Bristol, Clive was married to Tina, who will miss him dearly.

Clive's funeral took place on Friday 28th February 2020 at Westerleigh Crematorium in Bristol, followed by a wake at the Kings Head Public House. Clive's loved ones welcomed all and openly encouraged people to attend the service and pay their final respects.

NIVONational Independent Vending Operators PA R T N E R S H I P I N V E N D I N G

NEW NESCAFÉGOLD BLEND®

®Enjoy a special offer* on the purchase of

BRANDED COFFETEK MACHINES

Email nescafe@coffetek.co.uk to discuss equipment & branding offers

NESCAFÉ® Gold Blend® is the #1 premium coffee brand (IRI, Retail Value Sales, 52we 01/02/20)

Now with Arabica beans ground ten times finer for a rich & smooth taste

www.nestleprofessional.co.uk/goldblendvendingnescafe@coffetek.co.uk

NESCAFÉ® Gold Blend® is the #1 premium coffee brand (IRI R t il V l S l 52 01/02/20)

*Terms & conditions apply

N-GB Machine ad A4 19220.qxp_ark 19/02/2020 13:41 Page 1

CONTRIBUTORS

Nestlé Coffetek

Huhtamaki AA

Cofresh

Got any news?

Please let us know: nivo@nivogroup.co.uk

TREN

DS, TRENDS, TRENDS

???PAGE

2

SUPPLIER OF THE YEAR

NIVO INSIDERKEEPING YOUR FINGER ON THE VENDING PULSE

March 2020

PAGE

4

ONE OF A KIND

PAGE

6

2

You may wonder why I’m on the 2nd page instead of somewhere in the middle of the Insider…well Graham has gone on a well-deserved holiday, so I hope I can do as good a job as he has done for the past 10+ years!

Following on from my News & Views last month I would like to discuss further the subject of trends as it appears to be impacting a lot of social media feeds lately.

Just recently in ‘FoodBusinessNews’, a report has analysed the ‘Whole Foods’ trends in 2020. The predictions include products that embrace ‘Regenerative Agriculture’. This means that production practices create environmental benefits. For example, alternative flours are predicted to trend such as ‘cauliflower pizza crusts’. West Indian Cuisine is also set to become more popular and for our marketplace, the ‘fresh snack’ is due to accelerate. This will present challenges for operators, with possible regard to refrigerated storage and vehicles, but if this is a growing trend, it is something for us to reflect upon. Sugar may also go under more review with the availability of alternative sweeteners such as honey, monk fruit, pomegranate, coconut, and dates. If you have seen our NIVO Blog on 14th February, I made myself a birthday cake to share with the team using honey and yoghurt instead of sugar and butter…….it was delicious and only 175 calories a slice instead of over 400 (typically).

Another trend that may affect Vending is the ‘Zero-proof drinks’ that are emerging. These are alternatives to alcohol (I know! Really?), that are created to mimic the flavours of cocktails by infusing flavours and using herbs and spices. From Spirits (0%) to Tea, Coffee, Ginger Beer, and Ale, so ‘watch this space’. Our NIVO Approved Suppliers have some great alternatives, just ring me or one of the team OR even better follow our social feeds and look on our website.

Sustainability may not be correctly categorised as a ‘trend’ as today it is more of a requirement but be gentle with me! The food system plays a crucial role in climate change and as more knowledge is shared, we are seeing more ‘free from’ consumers. Others who are concerned and chose to change their eating habits to try and assist the planet also

select these items. Veganism is on the increase. For example, Millennials especially will follow an ‘un-diet’. What is that? This is a diet that helps you lose weight without starving yourself. I can’t explain it, but it is something to look out for. My daughter has decided to be Vegan with a caveat that food waste comes first. I think that this is a good trend because with the reduction in food packaging, I predict, will come an increase in food waste – a demonstration of the law of unintended consequences. Food waste represents roughly one-third of the food produced in the world or 1.3 billion tonnes! It is also reported that there has been an 80% uplift in customers ordering vegetarian options at McDonald’s which, Thomas O’Neill, head of food marketing at McDonald’s UK and Ireland stated, “It is time for the dippable option for our vegetarian, vegan and flexitarian customers.” So more vegetarian/vegan options may be a good idea to consider. ‘Oat Milk’ is another trend as plant-based products are on the rise. On writing, it was reported in the news that The Vegan Society has released guidelines for employers looking to support vegan employees in the workplace. They recommend different shelves in the fridges for vegans and supplying plant-based milk if they supply animal milk to ensure equality.

So, to Social Media, you know that this plays an important role in shaping consumers’ eating behaviours. A new study from Aston University’s School of Life and Health Sciences, Birmingham found that people in the study ate an extra 5th portion of fruit and vegetable for every portion they thought their social media peers ate. Facebook users similarly ate an extra portion of unhealthy snack foods and drinks for every 3 portions they believed their online ‘friends’ did. Granted it was found that this was a subconscious decision, but it has great potential for Vending Operators and the NIVO Approved Suppliers alike. This is the 1st study of its kind, so I will be looking out for future ones to see if the results are the same.

As always, we have many options through our NIVO Approved Supply Members, so go on to our website for their details and follow our social media feeds. Who knows we might influence you to try new things?

Michelle x

TRENDS, TRENDS, TRENDS

VENDING IN THE News

Recent reports suggest that us Brits have fallen out with tea, however healthy living and flavoured teas continue to gain in popularity. The tea category is full of choice with favourites being green teas and berry boost options so, maybe we haven’t fallen out of love with a good cuppa just yet! Tastes just seem to be changing meaning brands like Unilever, Lipton and Birchall are constantly expanding their range to offer more choice to consumers.

Coca-Cola has added two new tropical flavours to its Monster Energy range. Monster Ultra Paradise combines hints of kiwi, lime and cucumber, while Monster Pacific Punch holds “exotic flavours” inspired by traditional tropical punch.

Burts Snacks’ have given their Lentil Waves a new look and it is hoped they will appeal to households eager to make healthier choices. Released in February 2020 the range will be gluten free, certified by Coeliac UK and will carry the “Cross Grain” trademark. The range is also suitable for vegans. Burts Lentil Waves are available in three flavours; Sour Cream & Chive, Thai Sweet Chilli and Lightly Salted.

Nestlé are expanding their Aero range with a new caramel bar. The bar is made from caramel flavoured milk chocolate, responsibly sourced under the Nestlé Cocoa Plan. The full range now includes milk chocolate, peppermint, orange along with Aero Bubbles and Aero Bliss.

The at home coffee category continues to grow in the UK. Nescafé Original continues to have the highest number of repeat buyers. Starbucks by Nescafé Dolce Gusto and Starbucks by Nespresso have allowed customers to enjoy the premium, coffee shop taste at home. Products like this will see this sector continue to flourish.

Three Dots, a new brand of CBD sparkling water, has launched a three-strong range of drinks. The drinks contain 15mg of broad-spectrum CBD per 250ml can and claim to have no artificial flavours, preservatives or sweeteners, less than 20 calories and less than two grams of sugar. Grapefruit Basil, Blueberry Hibiscus and Peach Rooibos have rolled out to independent stores however if popularity continues to grow, these could soon be seen in vending machines.

Tel: 0113 281 0299 Email: nivo@nivogroup.co.uk 3

NIVO Supplier of the Year 2019 Awards

Core Manufacturers Supplier Winner: Britvic Soft Drinks Highly Commended: Mondeléz International

Business Service Supplier Winner: Tower Leasing Ltd Highly Commended: Nayax

Consumables Vending/Service Supplier Winner: Automatic Retailing Highly Commended: Benders Paper Cups

Snack/Confectionary/Drinks Supplier Winner: Lavazza Highly Commended: Nestlé Professional

Equipment Supplier Winner: Coffetek Ltd Highly Commended: Crane Merchandising Systems

Our annual NIVO Supplier Of The Year Awards were held at EAST Restaurant in Pudsey, West Yorkshire on the 29th January 2020. This year marked the 10th awards ceremony meaning it was an extra special accolade for the NIVO team. The awards give our NIVO Operator Members a chance to be able to thank their chosen suppliers for the difference they make in what is a competitive marketplace. The suppliers who support us with first class customer service together with a stake in each business is crucial to our operator’s success.

We have seen an increase in the number of operators casting votes for the 2019 awards. All our NIVO Operator Members were sent a survey to complete and the answers given would decide which lucky suppliers walked away with the prestigious award. Congratulations to all the nominees and the winners:

Bryan Raphael and James Cripps from Britvic

Kevin Reed from Tower

Steve Reynolds from Automatic Retailing

Paul Wilson from Nestlé

Ian Johnston and Stuart Neal from Coffetek

NIVO Supplier of the Year 2019 Awards

We hope you can guess the reasons for this as Ian has been a great supporter of the NIVO Operator Members for as long as we can remember. He works tirelessly to ensure that our needs are met, always helpful, does his best and deals with any queries quickly with a smile.

We appreciate the time that each of you who voted, took out of your busy schedule. Please vote again next year and make sure that the suppliers who support you get recognition for their hard work.

We look forward to catching up with both our Operator Members and our Supply Members again at our various events throughout the year, details of all events can be found on the back page of this edition of the Insider.

Special Recognition Award chosen by the NIVO Team, was unanimously bestowed on Ian Keeffe from Benders Paper Cups.

If you would like to secure your place or have any questions, please do not hesitate to contact the office on 0113 281 0299 or at nivo@nivogroup.co.uk

Tel: 0113 281 0299 Email: nivo@nivogroup.co.uk 5

SPECIAL RECOGNITION

Duncan Guy from Mondeléz

Ian Keeffe

Steve Reynolds from Automatic Retailing

Ian Johnston and Stuart Neal from Coffetek

Mike Kane and Mike Robertson from Crane

Clive Gazzard - ‘One of a Kind’ 1963 - 2020, Age 56

It is with a heavy heart that Coffetek announces the passing of one of our much-loved colleagues – Clive Gazzard.

Clive was an outstanding member of the team, who was respected throughout our industry for his personality, expertise and caring nature. Clive’s ability to help people was legendary, never too busy and always there if you needed him.

Clive had an exemplary career within the Coffee and Vending Industry, firstly with Stentorfield (now Crane Merchandising Systems), Wittern, Westomatic and since 2013 with Coffetek. His knowledge unrivalled, his professionalism unquestioned.

On a personal level, Clive managed to delight everyone he worked with, his smile, his sense of humour and of course his laugh!

We have lost a colleague and a friend.

Born in Bristol, Clive was married to Tina, who will miss him dearly.

Clive's funeral took place on Friday 28th February 2020 at Westerleigh Crematorium in Bristol, followed by a wake at the Kings Head Public House. Clive's loved ones welcomed all and openly encouraged people to attend the service and pay their final respects.

6

Time to Talk Day 2020 took place on Thursday 6th February 2020 and was supported by Unilever. If you got involved in any way you can provide feedback here: www.time-to-change.org.uk/get-involved/time-talk-day

Mental Health has become a real focus in recent years meaning support and treatment options have evolved. Around 1 in 4 people will experience a mental health problem this year yet the shame and silence can be as bad as the mental health problem itself. An individual’s attitude to mental health could literally change, or save, someone’s life. At present there are many high-profile cases being reported and the affects of these can be felt deeply. If someone you know is acting differently reach out to them, more than once. Often, we say we are ok when this is not really the case.

Remember. Be supportive. Be kind. If you need support, you can find lots of useful information here:

www.time-to-change.org.uk/mental-health-and-stigma/help-and-support

Tel: 0113 281 0299 Email: nivo@nivogroup.co.uk 7

Cup manufacturing specialist, Huhtamaki,

have been working to improve communication for customers as well as launch innovative products focused on sustainability and recycling. With a major focus on these topics there are a number of initiatives to drive recycling opportunities.

The Huhtamaki QR code was launched to promote customer awareness of cup recycling sites around the UK. All of the company’s speciality vending cups carry the same message “please recycle this cup” and in addition, last year saw the launch of a new cup in the UK. The Diamond Impresso ‘pause’ cups that use up to 25% less material than most other cups on the market. All cups manufactured by the brand carry the PEFC (Programme for the Endorsement of Forest Certification) mark so that vending operators can be confident when it comes to choosing the right product for them.

Please contact Ray McNamara at ray.mcnamara@gb.huhtamaki.com for more details

Project Waterfall:Bringing clean water to coffee-growing communities

Project Waterfall is the official charity of UK Coffee Week, an annual event which brings together the coffee industry and coffee consumers to give back to the rural communities that grow our coffee by investing in sustainable clean water, sanitation and hygiene projects.

During Coffee Week, BRITA joins thousands of participating coffee shops, retailers and food service outlets that fund-raise for Project Waterfall. Whether hosting events, organising town coffee crawls or donating money from every cup of coffee served, every penny raised goes to Project Waterfall’s efforts to support coffee-growing communities across the world. Since 2011, Project Waterfall has raised over £1 million, changing over 50,000 lives across Nicaragua, Tanzania, Rwanda, Vietnam, Uganda, Kenya and Ethiopia.

Why do we work with Project Waterfall?

BRITA is a long-standing supporter of Project Waterfall because we believe in the importance of access to clean water. Unfortunately, about 785 million people around the world don’t have access to this basic necessity and the majority live in isolated, rural areas – the same areas growing our coffee. Around 90% of coffee drunk around the world is grown in developing countries where nearly two thirds of people lack access to safe, clean water.

It is important to remember that access to clean water changes everything. For example, child mortality rates drop and more girls can spend time in school. At BRITA we believe no one should be without access to clean, safe water, and we are committed to working with Project Waterfall to help ensure this basic necessity is available in more communities across the globe.

How BRITA supports Project Waterfall

BRITA has been the headline sponsor of UK Coffee Week for the past four years during which time the event has raised over £580,000 for Project Waterfall and changed the lives of over many people across Africa and South East Asia.

Since 2015, BRITA has contributed £100,000 to Project Waterfall, helping to bring clean water to over 170 schools as well as numerous towns and villages across the coffee producing regions of the world. This has included donating profits from the sale of BRITA’s professional filters and organising ‘hydration stations’ at the London Coffee Festival where festival goers could access filtered water.

BRITA is proud that in our very first year of sponsorship, we helped Project Waterfall bring clean drinking water and sanitation to 3,257 people in the Burie district of Ethiopia. Since then, BRITA’s support has helped Project Waterfall raise enough money during UK Coffee Week to bring clean water to 1,253 people living in the remote Chelia and Toke Kutaye districts of Ethiopia, and to bring clean water to schools across Uganda, Kenya and Ethiopia.

Most recently, BRITA’s sponsorship of Project Waterfall helped launch the charity’s latest project in the Jabi Tehnan district of Ethiopia, which aims to bring clean water and sanitation to over 10,000 people by 2020.

8

NEW NESCAFÉGOLD BLEND®

®Enjoy a special offer* on the purchase of

BRANDED COFFETEK MACHINES

Email nescafe@coffetek.co.uk to discuss equipment & branding offers

NESCAFÉ® Gold Blend® is the #1 premium coffee brand (IRI, Retail Value Sales, 52we 01/02/20)

Now with Arabica beans ground ten times finer for a rich & smooth taste

www.nestleprofessional.co.uk/goldblendvendingnescafe@coffetek.co.uk

NESCAFÉ® Gold Blend® is the #1 premium coffee brand (IRI R t il V l S l 52 01/02/20)

*Terms & conditions apply

N-GB Machine ad A4 19220.qxp_ark 19/02/2020 13:41 Page 1

10

TOP TIPS For fuel efficiency and safer driving from the AA in 2020

As we enter a new decade, it is a good time for fleet managers and business owners to remind drivers of some of the key measures to make journeys more fuel-efficient, safer and less stressful. Here we have a breakdown of some advice offered by the AA. To see the full article please visit: www.nivogroup.co.uk/information-from-the-aa/

The benefits of route planning While the shortest route might be the most economical, that isn’t always the case. Travelling as the crow flies can bring with it all sorts of considerations, such as traffic, gradients, tolls and break points. Instead, a longer route, in both time and distance travelled, could feature less traffic which will reduce the time you spend idling.

Likewise, travelling at a consistent speed can be more fuel efficient than continually stopping and starting.

Slow and steady wins the race Driving smoothly and managing your speed in line with the road conditions and local limits can help improve fuel consumption. Conversely, braking and accelerating harshly will reduce the distance you can travel on a tank of fuel.

Keeping vehicles in top condition One of the best ways to ensure your vehicle is fuel-efficient and prepared for winter conditions is to keep your vehicle serviced in line with the manufacturer’s specification. Drivers should check their tyres meet at least the minimum recommended tread depth of 1.6mm and are in good condition to ensure smooth driving.

Vehicle load and air resistance Avoid carrying any unnecessary weight. The more items in the vehicle, the more strain being put on the vehicle and the more fuel it will use. However, drivers should make sure to carry and have easy access to the emergencies for poor weather events – shovel, torch, blankets, ice scraper, phone charger, food and water.

Don’t run out of fuel! The impact of a full fuel tank on efficient driving is likely to negligible but running out of fuel on your journey will cause all sorts of issues. This can also be true for electric vehicles; you’ll use less power if you plan in your EV charging stops in advance rather than having to drive around searching for them!

Extra training Many of the courses offered by the likes of DriveTech focus on human factors, driver behaviour and safety. However, they also incorporate eco-driving elements, supported and recognised by the Energy Saving Trust. Whether driving a car, van or truck, we could all benefit from going back to school occasionally!

What else can fleet managers share with drivers? Fleet managers can direct their drivers to www.theaa.com/breakdown-cover/advice or www.drivetech.co.uk/news-and-resources for more information.

Staying Healthy and focussed in the work placeDespite the growing trend for healthy eating across the UK, government statistics reveal a staggering 27% of adults in England are obese.

The NHS is under increased pressure both financially and by having to deal with the issues being overweight causes, such as diabetes, high cholesterol and heart disease. With today’s workforce spending about 60% of their time at work, it is essential that companies and individuals are mindful of the food offered and consumed in a working day. NHS vending machines have now changed to only offer healthier snacks, this would be a great idea for businesses too. A healthier workforce is proven to be more productive, less stressed and have less time off due to illness, all of which lead to improved revenue for companies.

NHS professionals have advised that if employees are not being provided with more nutritious options in the workplace, they could potentially experience up to a 66 percent drop in productivity. This is because a bad diet can have an adverse effect on an employee’s performance at work. Headaches, sluggishness and difficulty concentrating are all signs of a lack of sufficient nutrients and dehydration.

Many office canteens and vending machines are still full of snacks and drinks containing refined sugar and saturated fat, these might offer a “quick fix” however the lack of nutritional value in such foods will not have a positive impact on the body for long, and a crash is inevitable.

By offering healthy and nutritious choices in the workplace, employees will be able to refuel with the types of food and drink that aid concentration and boost energy levels during the working day. It is thought that a lack of productivity costs the UK economy around £340bn every year, this small investment in nutrition could help to reduce these losses. With businesses being affected by such losses our health services are certainly experiencing them too.

The NIVO team can certainly help find the right products and machines for you and your business, you can contact us for a chat anytime. Details can be found here: www.nivogroup.co.uk/contact-us/

Nestlé to change coffee recycling schemeNestlé are to launch a new recycling scheme for its Dolce Gusto and Nespresso capsules. This was first exclusively revealed in The Grocers January 18th 2020 edition.

The scheme will be named Podback and offer a combined solution for consumer recycling of both capsules. The exact logistics of Podback are yet to be revealed, Nestlé said that the solution would require collected pods to be separated and separately processed after collection. The existing scheme is relatively successful however improvements are to be continuously made and Nestlé are actively looking at ways to achieve better results. Podback is still in its early stages and more details will be released throughout the

year, in the meantime Nestlé are encouraging customers to continue to use the current schemes in place. Both brands can currently be recycled by collecting the capsules in a plastic bag and taking them to a drop off point. Nespresso capsules can also be taken to Nespresso Boutiques as well as over 7,500 CollectPlus and Doddle locations, while Dolce Gusto can only be taken to CollectPlus. www.collectplus.co.uk www.dolce-gusto.co.uk/recycle

Tel: 0113 281 0299 Email: nivo@nivogroup.co.uk 11

The seminars are tailored for operators working to improve knowledge, profits and services.

The topics currently being presented and debated are focused on legislation affecting cashless payments, micro-market developments & the latest technology and how to use it. We were delighted to see the amount of audience participation from both our members and suppliers alike in the debates. This is a sneaky preview of the key points:

Cashless Payment Systems• What is the new/revised finance legislation and how will it affect Operators?

• Expectations on system developments – what does the future look like?

• Expectations on use of cash – general and through vending?

• Value of system reports?

• Expectations on costs?

Environmental Issues• Latest legislation – reality and threats?

• The future of cup manufacture in the UK – plastic and paper?

• What about filters and plastic bottles?

• Reusable Cups – The Good, the Bad and the Ugly – The opportunity?

How you our Operators can share in the Micro-Market world?• A bit about systems…

• A bit more about products and how to get them…

• Vending Machines or Micro Markets?

Come and join us at our next seminar and have your say: NIVO South West Business Seminar & Networking Event, Bath Racecourse, Paddock Pavilion. 11:30am, 13th May 2020. As a thank you for your support we would like to invite you for a complimentary meal & evening at the races.

Everyone is sure to learn something new to take back to their business.

12

Lingfield Park 2020We have just returned from our first seminar and networking event of 2020 at Lingfield Park. There are several reasons why we bring our regional roadshows to you. You will hear from industry experts and discover innovative products and services. In addition, you will get the latest updates and ideas from the industry by taking part in the debates.

12

13

COME AND USVISIT

Let’s get social!

Why has Nebrak printed a 120-page catalogue?

Isn’t that old school? Absolutely not!

The 2020 catalogue is printed completely on recycled paper and was designed in house by Nebraks own designers, so the carbon footprint was minimal.

Of course, all of this can be found online but sometimes an instant visualor photo is best for that high impact and immediate sale.

We should also have choice and Nebrak provide that choice within the catalogue, from vending surrounds to Micromarkets it’s all there ready forall to see. Sales teams will be able to instantly show their customers what’son offer by just opening to a page.

Inside there are innovative products that will help the operator and the facility managers in deciding what to purchase to compliment the vending or catering offer. There is a section on Ecoproducts, Nebrak believe that to help the environment we should not use old pallets nailed together but we should use ethically sourced materials that carry the correct certification.

14

That’s because the two tractor units are from the new-generation Actros range, which boasts a raft of innovations designed to boost economy, as well as enhancing safety and driver appeal.

Supplied by north-east Dealer Bell Truck and Van, both are 2545 models with range-topping GigaSpace cabs and 12.8-litre ‘straight-six’ engines which produce 330 kW (450 hp). They are now working alongside Automatic Retailing’s 15 other tractor units, nine of which also wear three-pointed stars.

“Our Actros have consistently returned between 10.5 and 11 mpg,” said Transport Manager James Elliott. “These are fantastic figures, but we fully expect our new trucks to do even better. It’s not only about fuel, though, because they also represent a big step forward in terms of safety and cab comfort.”

Automatic Retailing supplies a wide range of snack and drink products, plus ancillaries, to vending machine operators. Its articulated combinations typically leave base at gross weights of around 35 tonnes, and do not back-haul – it prefers 6x2 tractors, however, because of the flexibility they offer to tackle heavier loads when necessary. The company also relies on three 26-tonne curtainsiders, two of which are also by Mercedes-Benz, to undertake smaller deliveries to sites with restricted access.

The new-generation Actros incorporates more than 60 innovations, among them MirrorCam, the Multimedia Cockpit and enhanced versions of the established Active Brake Assist and Predictive Powertrain Control systems.

MirrorCam does away with conventional door mirrors. Instead, rear-facing cameras display images of the view down each side of the vehicle on screens inside the cab. This ground-breaking technology contributes to Mercedes-Benz Trucks’ Greater Safety commitment by offering a wider and clearer field of rearward vision, and eliminating previous blind spots. The compact,

more aerodynamic profile of the camera housings also improves mpg returns by reducing wind resistance.

Automatic Retailing’s Actros are equipped with the stylish, high-tech Multimedia Cockpit, which sets a new benchmark for connectivity and intuitive operation. It features two interactive screens, and permanently connects the vehicle to the Cloud via a new Truck Data Centre. As well as choosing the biggest cabs available, Automatic Retailing treated its drivers to optional StyleLine interiors which include luxury design touches such as leather-trimmed steering wheels and extensive chrome trim.

The Active Brake Assist 5 emergency braking system represents another important step forward thanks to its improved pedestrian recognition capability, while the latest version of Predictive Powertrain Control – which uses 3D GPS mapping to ‘read’ the road ahead, then responds by managing speed, braking and the transmission to maximise fuel efficiency – offers much increased functionality.

Automatic Retailing serves customers throughout the UK and Ireland. “Good drivers are hard to come by, and ours are out on the road all week,” continued Mr Elliott. We feel it’s important, therefore, to provide them with a comfortable, high-quality working and living environment. The GigaSpace cab is extremely spacious and offers loads of storage, while the new Multimedia Cockpit has already been very well received.

“The new trucks look fantastic too,” he added. “Our drivers and their vehicles are the visible face of the company to our customers, so it’s vital that they present an image of quality and professionalism. Like Mercedes-Benz, we’re not a ‘bargain basement’ supplier. Instead, we offer top-quality products backed by first-class customer service, and our new Actros are now helping us to deliver on that promise.”

The Mercedes-Benz Actros has long been a winner at the pumps for Automatic Retailing – but the Newcastle-Upon-Tyne-based snack specialist is confidently anticipating the best fuel performance yet from its latest trucks.

Are you ready to WIN some exciting prizes?

T&Cs apply ®Reg. Trademark of Société des Produits Nestlé S.A  

Order 10 or more cases of KitKat

4 Finger to be in with a chance to win

some exciting weekly hampers!

What’s more, you will be

automatically entered into a

lucky draw where you could win

an iPad Pro worth over £700!

Offer valid from 3rd Feb to 29th March

So place your orders now!

MEGADraw!

For illustrative purposes only

Wklygiveaway

Offer valid

on orders

placed via

ARN only

KK Arn ad A4 .qxp_ark 19/02/2020 13:29 Page 1

Simon’s blood type - O-negative - is also known as the ‘universal donor’ which means it can be given to anyone in an emergency and is therefore always in great demand. Having now given blood for more than 40 years, Simon’s amazing generosity has been recognised at a special NHS Blood and Transplant Donor Recognition ceremony in London - and he’s now on a mission to persuade more of his colleagues to donate!

“My father was a blood donor and I used to go along with him to the sessions - that’s when I got interested and decided to become a donor myself,” explains Simon. “Never did I think that I’d notch up 100 pints, but I’m just glad that I’ve been able to help people who’ve needed blood in an emergency.”

Simon’s employer, the snacks manufacturer Eat Real best known for its ‘free from’ and vegan Hummus, Lentil and Quinoa Chips, has always supported his dedication to donating blood and is now actively encouraging more of his workmates to get involved. The latest NHS Blood and Transplant campaign focuses on the need for more male blood donors to sign up.

Mike Stredder, head of donor recruitment at NHS Blood and Transplant, said: “Without the generosity of Simon and others like him, many patients simply would not be alive today. “His feat is even more impressive as Simon’s blood type is O-negative - our universal lifesaving blood that can be given to anyone in an emergency. To reach 100 donations of this precious blood type is a huge achievement and on behalf of everyone at NHS Blood and Transplant, I want to thank Simon.”

Priyesh Patel, Managing Director at Eat Real, also congratulated Simon and said:

“We are all extremely proud of Simon for reaching this amazing milestone. It’s not always easy to find the time in our busy lives to help others, but the fact that he’s done it not once or twice, but 100 times, is remarkable.”

Issued on behalf of Eat Real Snacks by Leapfrog PR. Editorial contacts are Sarah Wheeler and Felicity Read on 01242 282000, or email sarah@leapfrogpr.com

Eat Real vending sector controller and blood donor extraordinaire Simon Roberts is celebrating a remarkable achievement in that he recently donated his 100th pint - a feat which puts him in the top 6% of UK donors!

Accolades For Eat Real’s Simon Roberts Who’s Donated 100 Pints Of Blood!

Quick…

Extra Fries? In Canada you can now get fries from a vending machine in just 45 seconds! Proof that the vending industry is truly evolving from cans of pop and chocolate bars. The industry can really push boundries and innovate.

Warning from Coca-Cola The Coca-Cola Co have advised investors that the production and export of low calorie and Diet Coke could be effected by the outbreak of coronavirus. This is due to the supply chain for certain ingredients, including artificial sweetener, being disrupted. The company have reported that they are very carefully following all government guidelines and taking precautions to prevent further spread of the virus.

That’s a Wrap! Cadbury have launched all paper packaging made from 100% sustainably sourced paper which is 100% recyclable. This was exclusively tested by consumers in New Zealand.

Latte ArtThe European coffee, tea & soft drink expo, a hospitality industry show devoted to the profitable service and sales of drinks will host the SCA UK 2020 Latte Art Championship at Olympia London

The Vendies 2020The Vendies will take place on June 3rd in London. There is just over a month to submit votes as submissions close 2nd March.

Visit www.thevendies.co.uk for more information.

Network Rail ditch plasticNetwork Rail have helped passengers to ditch 3 million plastic water bottles over the past two years by installing drinking fountains at it’s stations as part of the refill campaign. The refill stations are installed at all 20 of the firms stations across the UK and are empowering passengers to avoid single use plastic.

A Surprise Coffee Capital! Europeans consume more coffee than every other continent in the world according to the Confederation of British Industry. A diverse import of coffee beans reaches the continent and our love of the drink is unrivalled. But which city is best for coffee lovers? Edinburgh! Closely followed by Amsterdam, Florence, Dublin and Antwerp.

Tel: 0113 281 0299 Email: nivo@nivogroup.co.uk 17

18

Like many success stories, Vendex has grown from its relatively humble origins, developing and adapting to the changing tone of the industry which it exists to serve. It consistently delivers a meaningful, worthwhile, enjoyable and profitable day for exhibitors and visitors alike. Whilst the show has developed and grown over the years, it has nevertheless remained faithful to its fundamental principles of providing value for money in a no-nonsense format. Vendex is a highly valued networking event that benefits from a convivial yet buzzing atmosphere. For one day only the vending industry can do what it does best – good business in a friendly environment.

Three exhibitions will take place in 2020:

Vendex Midlands at MK Dons Stadium, Milton Keynes 21st April 2020

Vendex Scotland at Double Tree by Hilton, Glasgow 9th June 2020

Vendex North at The Centenary Pavillion, Leeds 10th November 2020

Vendex 2020Established in 2003, Vendex is the premier event for the UK vending industry, attracting serious buyers eager or keen to see the latest innovations on offer from machine manufacturers, ingredient suppliers and distributors of products, equipment and allied services, together with major brand names. Vendex has become a truly international exhibition, attracting exhibitors and visitors from around the world.

To find out more information, see who is exhibiting or register please visit: www.vend-ex.com/

Financial News

Commodities

Pink – increase vs. previous month Green – decrease vs. previous month Orange – no change vs. previous monthDisclaimer: All data below is received from the World Bank and can be viewed in full at: http://www.worldbank.org/commodities. This data is for information only. The prices are only indicative are the market and should not be used for trading or investment

Commodity UnitApril 2018

May 2018

June2018

July 2018

Aug 2018

Sept2018

Oct2018

Nov2018

Dec2018

Jan2019

Feb2019

Mar2019

Apr2019

May2019

June2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Coffee(Robusta)

£ per tonne

1480 1486

NODATA

1410 1350 1277 1338 1489 1457 1290 1300 1307 1276 1237 1309 1309 1253 1263 1162 1162 1162 1145

Coffee(Arabica)

£ per tonne

2251 2273 2180 2090 2020 2114 2400 2392 2117 2139 2139 2104 2096 2298 2402 2233 2300 2156 2145 2132 2117

Cocoa£ per tonne

1995 2022 1784 1640 1653 1734 1687 1734 1671 1708 1219 1836 1829 1309 1944 1759 1871 1878 1878 1870 1872

Sugar(World

average)

£ per tonne

304 296 196 181 189 198 230 222 212 212 219 221 212 225 225 217 210 215 215 228 219

Sugar(EU

average)

£ per tonne

205 205 287 287 287 300 300 293 280 280 280 291 291 309 297 289 291 277 265 265 261

Tea(World

average)

£ per tonne

2189 2265 2180 2090 2040 2114 2170 2138 1981 1920 1799 2088 2151 1309 2113 2065 2057 1994 1923 1946 1923

Palm Oil£ per tonne

664 660 545 534 524 605 590 540 404 442 455 588 563 309 437 470 470 455 455 472 479

Wheat: Demand for feed wheat in the EU is projected to rise sharply throughout the year, with prices rising in response. High levels of exports, concerns over yields and heavy rainfall have added to the pressure on prices.

Almonds: Almond prices have gone up on the back of high demand. This high demand has also led to Turkish hazelnut spiking.

Rice: There have been major droughts in Thailand meaning that the price of rice has been driven higher month on month. Further rises could become apparent as some mills are holding onto their stock and refusing to sell.

Potato: Drier weather here in the UK after many wet spells has allowed farmers to progress with lifting their crops, however due to questions over the quality of the remaining harvest prices are up month on month.

Crude Oil: The price of crude oil has hit its lowest level in a year after falling around 20% since its peak in January.

Skimmed Milk Powder: Skimmed milk powder prices nudged higher again over the last few months due to high demand.

Corona Virus: Food and drink exporters are fearing severe disruptions following the outbreak of coronavirus in Wuhan. The number of cases has risen steadily and major airlines have made the decision to suspend flights to mainland China. Quarantine measures are now in place to try and limit the impact of the virus globally. British food companies sent around £596m of goods in 2018 according to The Grocer so this will no doubt have an impact on the industry.

Key climbers: Currency Price per tonne Change m-o-m% Change y-o-y%

Cocoa Butter (UK) GBP 5,114 11 13.6

Cocoa Bean (Ldn, ICE)

GBP 1,904.3 8.8 17.2

White Sugar (Ldn) USD 394 7 9.5

White Rice (Thai) USD 455 7.8 12.9

Key fallers:

Coffee Arabica (US)

US cent 108.4 -18.4 -4.1

Coconut Oil (R’dam)

USD 900 -18.8 18.2

Crude Oil (EU,ICE) USD 59 -10.6 -4.5

Sunflower Oil (NW Eu)

USD 823.3 -3.1 16.2

Winners and losers:

Tel: 0113 281 0299 Email: nivo@nivogroup.co.uk 19

SPECIAL OFFERS

www.nivogroup.co.uk0113 281 0299

FacebookBecome a friend of NIVO on Facebook! Go to www.facebook.com/nivogroup or search for ‘NIVO Ltd’ – You can view details and pictures of past, present and future NIVO events.

TwitterThe team keep you up to date with current affairs and news from the industry via Twitter. Follow @NIVOLTD.

LinkedinLinkedIn Groups in the vending industry regularly discuss issues in the forums.

‘If you no longer want to receive the NIVO Insider by post, please email nivo@nivogroup.co.uk’

Save up to 5p a litre on pump prices Up to 10p on motorway prices

Interest free credit

For details please contact Tabitha Laycock at

tlaycock@fuelcardservices.com

(Cofresh)

Offering free samples for all members

For samples please contact Simon at: simon@cofresh.com

Up to 15% off legal advice

For details please contact Ben at: BenDelaney@elliswhittam.com

DIARY DATES

DIARY DATESNIVO Annual Business Networking & Race Event Newcastle 30th March 2020

NIVO Business Seminar and Networking Event South West Bath 13th May 2020

NIVO Business Networking & Golf Event Oulton Hall, Leeds 2nd July 2020

NIVO Business Seminar and Networking Event Scotland - Hamilton Park 18th August 2020

NIVO Business Seminar and Networking Event Midlands - Wolverhampton 22nd October 2020

*Dates subject to change. Further information will be announced closer to the time of the event.

Order 10 or more cases of KitKat 4 finger bars to be in with a chance to win weekly prizes and be placed in a

draw to win an iPad. Offer valid from 3rd February – 29th March

through ARN only