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Brand Standards Guide March 2007 www.jiffylube.com/BrandStandardsGuide/

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  • Brand Standards GuideMarch 2007

    www.jiffylube.com/BrandStandardsGuide/

  • Introduction

    The Jiffy Lube brand has been revitalized to deliver an updated image

    that conveys a shift from an oil change only proposition of the past to

    an auto maintenance experience for the future. The development of

    the new brand identity was influenced by the need for improved legibility

    and the ability to express these newly defined qualities and

    characteristics that are unique to Jiffy Lube:

    speed

    open and accessible

    fresh and new

    competent

    progressive

    The Jiffy Lube brand is a valuable asset, requiring proper care and

    management. Consistency and accuracy in the way the brand is

    expressed and reproduced will build brand strength and increase

    brand awareness over time.

  • Resources

    If you have any questions regarding the correct usage of the Jiffy Lube

    brand, or if you would like to request artwork files, please contact:

    Jiffy Lube Creative Services

    Jiffy Lube International

    700 Milam St. 19th floor

    Houston, TX 77002

    T: 713-546-8654

    E: [email protected]

  • Table Of Contents

    Who Is Jiffy Lube?

    Brand Promise 6

    Jiffy Lube Customer Value Proposition 7

    Brand Standards Guide

    Brand Voice 11

    Logo 13

    Symbol and Wordmark 14

    Color 16

    Clear Space Requirements 18

    Size Requirements 20

    Background Applications 22

    Misuse Examples 24

    Color Palette 26

    Typography 28

    Photography 31

    Marketing Materials 32

    The Branding Zone Overview 33

    Print Template 34

    Alternate Print Template 35

    Web Guidelines 36

    Store Applications 40

    Business Forms 43

    Stationery 43

    Business Card 44

    Envelope 45

    Fax Cover 45

    Powerpoint Template 46

    Co-Branding 48

    Appendix

    1 The Branding Zone In-Depth Rules 51

    2 Approval Process 59

  • Who Is Jiffy Lube?

    Wh

    o Is Jiffy Lu

    be

    ?

  • Brand Standards Guide

    Who Is Jiffy Lube?

    Brand Promise

    Jiffy Lube is the fast, convenient choice for maintaining the

    performance and longevity of your vehicle through regular

    oil changes and preventive maintenance services. Our expert

    technicians will provide you with manufacturers service

    recommendations based on your vehicles specific needs and

    mileage, allowing you to make informed decisions.

  • Brand Standards Guide

    Who Is Jiffy Lube?

    Jiffy Lube Customer Value Proposition

    Jiffy Lube offers a unique package of consumer benefits, including:

    Fast and convenient service;

    The Jiffy Lube Signature Service Oil Change is more than an

    oil change;

    Jiffy Lube enhances the reliability and longevity of my vehicle;

    My vehicles service history at Jiffy Lube is available to me at

    ALL locations;

    Jiffy Lube services meet my manufacturers requirements to

    maintain my vehicle warranty;

    I feel like I made a smart choice to bring my vehicle to Jiffy Lube;

    Jiffy Lube provides me with peace of mind that my vehicle is being

    maintained properly;

    Jiffy Lube is the Consumer Advocate on preventive vehicle

    maintenance services.

  • Brand Standards Guide

    Who Is Jiffy Lube?

    Jiffy Lube Customer Value Proposition

    Our Customer Value Proposition is supported by these reasons

    to believe:

    Jiffy Lube has been in business for over 26 years;

    Jiffy Lube is the category innovator, developing the window reminder

    sticker and drive through service bay concept;

    Jiffy Lube services almost 80,000 customers a day;

    Jiffy Lube has over 2,220 convenient locations across North America;

    Jiffy Lube has convenient hours and is open on weekends;

    Jiffy Lube requires no appointment;

    Jiffy Lube takes 8 minutes or less hood up to hood down for a Jiffy

    Lube Signature Service oil change;

    Jiffy Lube maintains my service history at their stores;

    Jiffy Lube uses a proprietary system to provide service

    recommendations tied to my vehicles manufacturer

    recommendations and my mileage;

    (continued)

  • Brand Standards Guide

    Who Is Jiffy Lube?

    Jiffy Lube Customer Value Proposition Reasons To Believe (continued)

    Jiffy Lube stands behind its work;

    Jiffy Lube provides a comfortable and safe environment;

    Jiffy Lube offers visibility of work being performed;

    Jiffy Lube technicians are required to complete a certified

    training program;

    Jiffy Lube appreciates my business and respects my vehicle;

    Jiffy Lube inspects my vital engine fluids;

    Jiffy Lube provides free top-offs of my motor oil and five vital

    engine fluids for up to 3,000 miles;

    Jiffy Lube cleans my interior windows and vacuums my floors;

    Jiffy Lube saves me time and money compared to service

    offerings from car dealers.

  • Brand Guidelines

    Bran

    d G

    uid

    elines

  • 11

    Brand Standards Guide

    Brand Voice

    The Jiffy Lube brand voice is that of a trusted

    friend. It is human and real, helpful and confident.

    Our brand voice represents technical expertise,

    to be sure, but it is also born of a connection with

    consumers and a deep understanding of their daily

    lives and the role we play in them. We have a

    sense of humor and a perspective on the world

    and our place in it. Yes, we are experts. But we

    are not robots. We do not lecture or communicate

    in corporate speak, but rather in the voice of

    our customers.

  • 12

    Brand Standards Guide

    Brand Voice

    Examples Not Jiffy Lube Brand Voice

    At Jiffy Lube we understand that proper car maintenance involves monitoring your engines fuel

    system, which pumps gas from the gas tank and mixes it with air so that the proper air/fuel

    mixture can flow into the cylinders. Fuel is delivered in three common ways: carburation, port fuel

    injection and direct fuel injection.

    Jiffy Lube Brand Voice

    Taking care of your cars engine can be complicated. Luckily at Jiffy Lube, were more than oil

    change experts, were auto maintenance experts. And we offer dozens of services that keep your

    car and your engine running great.

  • 1

    Brand Standards Guide

    Logo

    The Jiffy Lube logo consists of two components:

    a symbol and a wordmark. The established size

    and positioning relationships between these two

    components that define this logo must never be

    altered. The wordmark consists of specially cre-

    ated and spaced letter forms which may not be

    modified in any way. Be sure to use the approved

    artwork file rather than attempting to re-create

    the logo.

    Approved artwork can be found at:

    www.jiffylube.com/BrandStandardsGuide/

  • 14

    Brand Standards Guide

    Logo

    Wordmark

    Logo

    Symbol

    Symbol and Wordmark

    The symbol and wordmark must always be used

    together on all Jiffy Lube communications.

    The wordmark or symbol must never be

    displayed alone.

    The service mark symbol SM is required

    when using the logo. The placement of the SM must

    be located consistently to the top right of the e in

    lube as shown.

    Horizontal

  • 15

    Brand Standards Guide

    Logo

    Symbol and Wordmark Vertical

    Wordmark

    Logo

    Symbol

  • 1

    Brand Standards Guide

    Logo

    Logo Color

    The Jiffy Lube logo is expressed in one color,

    Pantone 202. This proprietary red must

    be used consistently across all internal and

    external communications.

    Great care should be taken to ensure accurate

    color reproduction when the logo is applied to all

    types of paper and materials, as well as web and

    broadcast channels.

    Please obtain approval from Jiffy Lube if you

    have a unique situation requiring an exception of

    these guidelines prior to production. See contact

    information on page 3 of this document.

    P 202

    C: 0 M: 100 Y: 61 K: 43 (print 4-color breakdown)

    R: 152 G: 0 B: 46 (broadcast and web breakdown)

    Proprietary Red

    Pantone is a registered trademark of Pantone, Inc.

  • 17

    Brand Standards Guide

    Logo

    Logo Color Option

    The Jiffy Lube logo can only be reproduced in

    three ways:

    Proprietary Red: this is the preferred color,

    make sure to use the proprietary red (P202) on

    all color materials. We also recommend using the

    reverse expression of the proprietary red logo on

    color materials.

    Black: please use this color option only on black

    and white materials.

    White: please use this color option only on black

    and white materials or dark backgrounds.

  • 1

    Brand Standards Guide

    Logo

    Clear Space Requirements

    The Jiffy Lube logo must clearly stand out

    wherever it appears. One way to ensure this is

    by maintaining clear space around the logo.

    Clear space is an area that is kept free of

    any other text, graphic elements or other

    visual distractions.

    Please ensure that a clear space of 1/4X is

    maintained around the logo, where X is the

    height of the symbol. More than this clear space

    is always acceptable. Also remember to leave

    at least this distance between the logo and the

    edge of the page, sign or label where it appears.

    NOTE: The registered trademark symbol is

    ignored for the purposes of measuring clear

    space in this example.

    1/4 X 1/4 X

    1/4 X 1/4 X

    1/4 X

    1/4 X

    X

    1/4 X

    1/4 X

    X

    1/4 X 1/4 X

    1/4 X1/4 X

    1/4 X 1/4 X

    1/4 X1/4 X

    Horizontal

    XX

  • 1

    Brand Standards Guide

    Logo

    Clear Space Requirements Vertical

    1/4 X1/4 X

    1/4 X 1/4 X

    1/4 X

    1/4 X

    X

    1/4 X

    1/4 X

    X

    1/4 X 1/4 X

    1/4 X1/4 X

    1/4 X1/4 X

    1/4 X 1/4 X

    X X

  • 20

    Brand Standards Guide

    Logo

    Size Requirements

    Maintaining the legibility and the integrity of

    the logo is very important, regardless of what

    the application is or the manner in which it is

    reproduced. Be sure that when determining the

    size of the logo that its legibility and integrity are

    not compromised.

    A print media test was conducted to determine

    absolute minimum logo size to maintain

    legibility on print applications. The minimum

    logo size cannot be less than 1/8 in height

    (height of u in lube).

    For broadcast applications, a minimum

    size logo cannot be less than 22 scan

    lines (height of u in lube).

    1/8 minimum

    3/8 minimum

    25 px

    78 px

    Print

    Broadcast

    22 scan lines

  • 21

    Brand Standards Guide1/8 minimum

    3/8 minimum

    25 px

    78 px

    Logo

    Size Requirements

    An embroidery test was conducted on

    the logo, and the results indicated that a

    minimum size to maintain legibility cannot

    be less than 3/8 (0.9525 cm) in height

    (height of the u in lube).

    Its imperative to maintain the clarity and

    legibility when the logo and wordmark are

    reproduced in embroidery.

    Embroidery

  • 22

    Brand Standards Guide

    Logo

    Background Applications

    The primary background colors are the

    proprietary red and white.

    The Jiffy Lube logo can be displayed in two

    versions, a positive expression (a red logo on a

    white or light color background), and a reverse

    expression (a white logo on a red background).

    The reverse expression of the logo is preferred

    for the web, broadcast and store applications.

    The staging of the logo against a red color

    field is more impactful in its expression. The

    resulting benefits are better legibility (backlit

    illuminated conditions) and the leveraging of

    the Jiffy Lube proprietary red color.

    Positive

    Reverse

  • 2

    Brand Standards Guide

    Logo

    Background Applications

    In special situations where the background

    color cannot be the proprietary red or white,

    the black and white logo must be used.

    The black and white logo option can be

    displayed in two versions, a positive

    expression and a reverse expression.

    Positive

    Reverse

  • 24

    Brand Standards Guide

    Logo

    Logo Misuse Examples

    The Jiffy Lube logo has been carefully created

    to work across a broad range of applications.

    This logo configuration should not be modified

    or recreated in any way. This page illustrates

    some, but not all of the possible misuses.

    If you do not have the proper logo artwork,

    please contact the Jiffy Lube marketing

    resource on page 3 of this document or go to

    www.jiffylube.com/BrandStandardsGuide/

    jiffy lube

    J L

    J Lube(too much space between symbol and word mark)

    (modified wordmark - initial caps)

    (modified wordmark - incorrect font)

    (modified symbol - incorrect placement of symbol)

    (modified symbol - incorrect symbol color)

    (modified size relationship - incorrect proportions)

    (modified wordmark - incorrect color usage)

    (modified wordmark - misuse of initial caps and bold font)

    jiffy lube

    J L

    J Lube(too much space between symbol and word mark)

    (modified wordmark - initial caps)

    (modified wordmark - incorrect font)

    (modified symbol - incorrect placement of symbol)

    (modified symbol - incorrect symbol color)

    (modified size relationship - incorrect proportions)

    (modified wordmark - incorrect color usage)

    (modified wordmark - misuse of initial caps and bold font)

    (correct logo)

  • 25

    Brand Standards Guide

    Logo

    Symbol Misuse Examples

    The Jiffy Lube symbol has been carefully created

    to work across a broad range of applications. This

    symbol should not be modified or recreated in any

    way. This page illustrates some, but not all of the

    possible misuses.

    If you do not have the proper symbol artwork,

    please contact the Jiffy Lube marketing resource

    on page 3 of this document or go to

    www.jiffylube.com/BrandStandardsGuide/

    The symbol must be used with the wordmark

    at all times.

    (correct symbol)

    (wrong arrow direction)

    (two colors)

    (wrong circle weight)

    (wrong circle size)

    (wrong symbol size)

    (joined segments)

    (as a pattern)

    (background noise)

    (wrong circle shape)

    (wrong color)

    (correct symbol)

    (wrong arrow direction)

    (two colors)

    (wrong circle weight)

    (wrong circle size)

    (wrong symbol size)

    (joined segments)

    (as a pattern)

    (background noise)

    (wrong circle shape)

    (wrong color)

    (correct symbol)

    (wrong arrow direction)

    (two colors)

    (wrong circle weight)

    (wrong circle size)

    (wrong symbol size)

    (joined segments)

    (as a pattern)

    (background noise)

    (wrong circle shape)

    (wrong color)

  • 2

    Brand Standards Guide

    Color Palette

    Primary Color

    Accent Colors

    Primary And Accent Colors

    The Jiffy Lube primary color is Pantone 202.

    It has a professional and confident look.

    The accent colors are Pantone 8003, Pantone

    490, Pantone 485 and Black and White.

    Pantone 8003 has a metallic sheen and

    is recommended to help add dimension

    to communications so they do not feel flat

    and static.

    When reproduction of a metallic color is not

    possible, a 4-color gradient was created to

    mimic that accent color. Go to www.jiffylube.

    com/BrandStandardsGuide/ to dowload the

    swatch file for gradient match.

    Tints of these colors may be used, ranging from

    60% to 90%.

    P 202 (Proprietary Red)

    C: 0 M: 100 Y: 61 K: 43

    R: 152 G: 0 B: 46

    Metallic

    P 8003

    P 490

    C: 0 M: 74 Y: 100 K: 72

    R: 101 G:35 B: 0

    Gradient

    C: 42 M: 43 Y: 54 K: 0

    R: 170 G: 160 B: 153

    P 485 (Classic Red)

    C: 0 M: 100 Y: 91 K: 0

    R: 228 G: 31 B: 31

    Black

    C: 0 M: 0 Y: 0 K: 100

    R: 0 G: 0 B: 0

    White

    Pantone is a registered trademark of Pantone, Inc.

  • 2

    Brand Standards Guide

    Color Palette

    Color Recommendations

    These colors were selected based on its ability

    to coordinate and complement the Jiffy Lube

    Primary and Accent colors. Give preference

    to this palette before any other color. This will

    help ensure the aesthetic quality and visibility

    of marketing materials. For example, these

    colors can be used for either a background

    color, headline color, etc.

    Tints of these colors may be used, ranging

    from 60% to 90%.

    P 5275

    Purple

    P 2695

    P 631

    Blue

    P 654

    P 5825

    Green

    P 378

    P 5507

    Gray

    P Cool Gray 8 P Cool Gray 10

    P 143

    Orange/Yellow

    P 179 P 116

  • 2

    Brand Standards Guide

    Typography

    Myriad Roman

    Primary Typeface

    The primary typeface is Myriad. Myriad is

    mandatory on all headlines and/or headers.

    The use of Myriad Bold and/or Myriad

    Roman is allowed.

    Sentence case is the recommended format

    when using this typeface.

    Primary Typeface

    Myriad Bold

    The two key typefaces of Jiffy Lube are

    Myriad and Helvetica Condensed. Theyre

    clear and readable regardless of the media

    application. They also have a timeless

    quality and feel modern without being

    quirky. Theyre not trendy typefaces and

    therefore will stand the test of time.

  • 2

    Brand Standards Guide

    Typography

    Helvetica Condensed RomanSecondary Typeface

    Helvetica Condensed Bold

    Secondary Typeface

    The secondary typeface is Helvetica Condensed.

    Use Helvetica Condensed Roman for all body

    copy and legal copy. Helvetica Condensed Bold

    may be used in the body copy when a word or

    short phrase requires special emphasis.

    Never use Helvetica Condensed Bold to write

    body copy with 20 words or more. Sentence case

    is recommended for body copy. Left justified is

    the recommended body copy format.

    Legal copy (such as a disclaimer) must be

    no less than 5.5pt for print and must not

    be smaller than 8pt in web, video or other

    digital media.

  • 0

    Brand Standards Guide

    Typography

    GenevaAlternative Typefaces

    Arial

    Alternative Typefaces

    In certain applications where Myriad and/or

    Helvetica Condensed may not be readily

    available, Geneva and Arial are approved

    alternatives.

  • 1

    Brand Standards Guide

    Photography

    The style of Jiffy Lube photography is

    appropriate to the communication, however,

    it will usually be characterized as natural,

    approachable, compelling and tasteful. It

    will, like our brand voice, send a message in

    every photograph that the Jiffy Lube brand

    is professional and trustworthy. In addition

    wherever appropriate, the photographic

    style should also demonstrate not just our

    technical knowledge and expertise, but also

    our understanding of humanity and our

    customers lives.

  • 2

    Brand Standards Guide

    Marketing Materials

    Marketing materials are where most people will see

    the face of Jiffy Lube. It consists of advertisements,

    direct-mail pieces, in-store posters, consumer

    brochures and web sites. Everything is designed to

    work in harmony with the environmental design of

    the stores and tied together with Jiffy Lube colors,

    typefaces and graphic elements.

    This will all help reinforce the Jiffy Lube brand.

  • Brand Standards Guide

    The Branding Zone Overview

    All Jiffy Lube marketing communications must

    feature the Branding Zone. The Branding Zone

    consists of a unique wave design and the Jiffy Lube

    logo. This is an important graphic element because

    it defines a signature that is unique to Jiffy Lube.

    The primary, preferred version of the Branding Zone

    is in the Jiffy Lube Proprietary Red with the Jiffy

    Lube logo in white. A black and white version of the

    Branding Zone is also available and must only be used

    when theres such a color restriction.

    Only use approved artwork rather than attempting

    to re-create the Branding Zone. Approved artwork

    can be obtained by contacting the Jify Lube marketing

    resource listed on page 3 of this document or by

    going to www.jiffylube.com/BrandStandardsGuide/

    Please see more detailed rules of Branding Zone

    use in the Appendix section of this document.

    Marketing Materials

    The Wave - Proprietary Red (P 202)

    The Wave - Black and White

  • 4

    Brand Standards Guide

    Marketing Materials

    Print Template

    Our print template consists of the following elements:

    Jiffy Lube Branding Zone

    Concept Zone

    Metallic/Gradient Border

    The primary location of the Branding Zone is the

    bottom end of the marketing material. No copy or

    images can be placed in the Branding Zone.

    All print advertisements must feature the Jiffy Lube

    logo on the right-hand side.

    Border

    Concept Zone

    Branding Zone

    (No wider than height of

    f in Jiffy Lube Logo.)

  • 5

    Brand Standards Guide

    Marketing Materials

    Alternative Print Template

    In the event of production limitations and/or

    size restrictions, the border may be omitted.

  • 36

    Brand Standards Guide

    Web Guidelines

    Online Brand Strategy

    Jiffy Lube online brand standards leverage the

    existing offline presence in a meaningful way

    that adds value and reinforces the overall Jiffy

    Lube brand. Online branding should resonate

    with customers as a logical extension of the

    Jiffy Lube offline brand while adding value in

    ways unique to the online medium.

    Jiffy Lube Home Page

    Jiffy Lube Secondary Page

  • 37

    Brand Standards Guide

    Web Guidelines

    Web Site Header

    The header is framed by a horizontal bar,

    expressed in Pantone 202 above the logo.

    The logo (consisting of the symbol and

    wordmark) must always be used on all

    Jiffy Lube online communications. The logo

    must clearly stand out within the header. Please

    ensure that clear space around the logo is

    maintained to reinforce brand standards.

    Accent Colors

    Accent colors are used to support, but not

    overwhelm the core brand colors. These colors

    are typically used to separate differing areas of

    content or bring attention to promotional items

    or call to actions, e.g. the Go button.

    Jiffy Lube Home Page

    Jiffy Lube Secondary Page

    Web Site Header

    Pantone is a registered trademark of Pantone, Inc.

  • 38

    Brand Standards Guide

    Web Guidelines

    Web Site Footer

    The footer is framed by the Branding Zone (Wave

    - Proprietary Red) which defines a signature that

    is unique to Jiffy Lube.

    Jiffy Lube Home Page

    Jiffy Lube Secondary Page

    Web Site Footer

  • Brand Standards Guide

    Web Guidelines

    Tone and Language

    With the development of any script, document

    or website, its important to consistently consider

    the audience. Each online communication piece

    is intended to be a personal experience for Jiffy

    Lube customers so that they are comfortable

    with its tools and features. Labels should be

    intuitive so that customers feel confident about

    navigating the website and have an understand-

    ing of the content they will find while navgiating

    through pages. By making Jiffy Lube customers

    feel smart, informed, competent and important

    we hope to instill trust and thereby develop a

    valuable, ongoing dialogue with our customers.

    Active Language

    To encourage interaction with Jiffy Lube and

    adoption of features, as well as to nurture

    ongoing dialogue between Jiffy Lube and its

    customers, headers and links use active

    language where possible. Using active verbs or

    declaratives help prompt customers to engage

    with the website. For example, one is more likely

    to act if he/she sees Go Here instead of simply

    seeing Here. Active language provides a

    suggestion to act as well as helps to set an

    expectation of what will happen if the action

    is taken.

    Clear, Simple Choices

    Content should be streamlined so as to provide

    clear and simple choices for Jiffy Lube customers.

    The content and visual hierarchy should suppport

    the page objectives and provide customers with

    a clear path to execute tasks. Other, potentially

    distracting content has been removed or

    re-categorized so that the structure of the website

    is intuitive and easy to navigate. Clear content

    segmentation enables more effective information

    targeting and a better overall experience.

    Moreover, by enabling customers to choose

    what they want to see by delivering content in

    layers, they feel empowered to control their

    experience without being bombarded with

    information they might find irrelevant.

  • 40

    Brand Standards Guide

    Store Applications

    The Jiffy Lube network of service centers is

    where the consumer is truly immersed within

    our branded environment.

    Our stores provide tremendous advertising

    opportunities as well. Like a billboard,

    millions of impressions can be leveraged to

    the companys advantage.

  • 41

    Brand Standards Guide

    Store Applications

    For these reasons, the desired appearance

    of our stores and the accuracy and

    consistency of the Jiffy Lube brand identity

    being displayed are very important. The

    building facade, using new materials and

    colors unique to Jiffy Lube, has been

    designed to stage the new brand identity

    clearly for optimal legibility.

    The primary street identity sign (pylon sign

    or monument sign) has been developed to

    display the new brand identity clearly while

    using the same materials and colors from the

    building to create a proprietary look that is

    unique to Jiffy Lube.

  • 42

    Brand Standards Guide

    Store Applications

    Store Application Template

    Store applications are consistent with its

    overall environmental design.

    Signs are built with materials and colors unique

    to Jiffy Lube and follow the same typographic

    rules as the marketing communications.

    Template

  • 4

    Brand Standards Guide

    Business Forms

    Stationery

    Please follow these specs when building your

    service centers stationery on 8.5X11 sheets:

    1. Logo size: 5/32 (0.4cm) height of u

    2. Logo distance from left edge: 1/2 (1.27cm)

    3. Logo distance from top edge: 5/8 (1.59cm)

    4. Service center name: Myriad Bold,

    P 202, 8pt

    Service center address: Myriad Roman,

    P Black 6, 8pt, 10pt leading

    5. Distance from right edge: 5/8 (1.58cm)

    6. Distance from top edge: 5/8 (1.58cm)

    700 Milam St (77002)P.O. Box 4427 (77210-4427)Houston,TX

    Jiffy Lube International, Inc.

    2 1

    54

  • 44

    Brand Standards Guide

    Business Forms

    Business Card

    Please follow these specs when building your

    service centers 3.5X2 cards:

    1. Logo size: 1/8 (0.31cm) height of u

    2. Logo distance from left edge: 3/16 (0.48cm)

    3. Logo distance from top edge: 9/32 (0.72cm)

    4. Name: Myriad Bold, P 202, 10pt

    Title: Myriad Roman, P Black 6, 7.5pt

    5. Service center name: Myriad Bold, P 202, 7.5pt

    Service center address: Myriad Roman,

    P Black 6, 7.5pt, 10pt leading

    John DoeOperations Manager

    ABCD Lubes700 Milam St (77002)P.O. Box 4427 (77210-4427)Houston, TXT: +1 713 546 4854F: +1 713 546 8887E: [email protected]

    21

    4 5

  • 45

    Brand Standards Guide

    Business Forms

    Envelope

    Please follow these specs when building your

    service centers Regular #10 envelopes:

    1. Logo size: 1/8 (0.31cm) height of u

    2. Logo distance from left edge: 3/8 (0.95cm)

    3. Logo distance from top edge: 3/8 (0.95cm)

    4. Service center name: Myriad Bold, P 202, 10pt

    Service center address: Myriad Roman,

    P Black 6, 7.5pt

    Fax Cover

    Please follow these specs when building your

    service centers fax cover on 8.5X5.5 sheets:

    1. Logo size: 7/32 (0.55cm) height of u

    2. Logo distance from left edge: 1/2 (1.27cm)

    3. Logo distance from top edge: 5/8 (1.59cm)

    4. Data: Myriad Roman or Bold, 14pt, 20pt leading

    FAX COVER

    Date:

    To: Fax #:

    Phone #:

    From: Fax #:

    Phone #:

    The material in this fax may be condential, priviledged and/or protected by copyright and should not be used, copied or disclosed without permission. If it has been sent to you in error, please contact us immediately.

    AddressCity, State, Zip Code

    Jiffy Lube ABCD Store

    21

    4

    21

    4

  • 4

    Brand Standards Guide

    Business Forms

    Powerpoint Template

    Lorem Ipsum Dolor Sit Amet

    Abcdefg

    January

    1000

    900

    800

    700

    600

    500

    400

    300

    200

    100

    0

    February March April

    123456

    Ila Facillan Utpat Sequissit

    Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam non ummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat

    Abcde Lube

    Cover

    1. Title Myriad Bold 2630pt

    2. Date Myriad Bold 1618pt

    Text Page Example

    1. Header consistent position and size

    throughout; Myriad Bold 2630pt

    2. Body Copy Left justified; Helvetica

    Condensed Roman 1620pt

    3. Branding Zone

    4. Optional personalization area;

    Myriad Bold 16pt

    Graphic Page Example

    Store AnalysisMay 5, 2007

    12

    Ila Facillan Utpat Sequissit

    Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullmcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

    Lorem ipsum

    dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

    Abcde Lube

    1

    2

    4

  • Co-Branding

    Co

    -Bran

    din

    g

  • 4

    Brand Standards Guide

    Co-Branding

    Often, Jiffy Lube will work with another

    company on a promotion to raise awareness

    of both brands while sharing the involved cost.

    Co-promoting and Joint Ventures require

    pre-approval from Jiffy Lube International.

    Logo Usage With Other Brands

    In order to graphically express the relationship

    between the Jiffy Lube brand and a partner

    brand, a co-branding standard has been

    established. As a general rule, if the partnership

    is 50/50, the Jiffy Lube brand will appear in

    conjunction with the partner brand, with both

    brands being of equal size.

    Please direct any co-branding questions or

    requests to the contact information on page 3

    of this document.

    Vertical Display

    Horizontal Display

    ABC Company

    ABC Company

    ABC Company

    ABC Company

  • 4

    Brand Standards Guide

    Co-Branded Clear Space

    Enough distance is required to clearly

    show that both partnership companies are

    separate entities.

    The minimum space between the two company

    brands is defined by the clear space rules for

    each brand. On its horizontal display, the clear

    space must be at least 1/2X of the Jiffy Lube

    logo plus the clear space mandated by the other

    brand.

    Vertical Display

    Horizontal Display

    ABC Company

    ABC Company

    ABC Company

    ABC Company

    Co-Branding

  • Appendix:1 The Branding Zone Guidelines

    Ap

    pen

    dix 1

  • 51

    Fixed artworkVariable artwork

    The Wave and the Jiffy Lube Logo

    The wave is composed of two parts: one variable

    and one fixed. By being able to extend or contract

    the variable part, it is ensured that the branding

    zone fits harmoniously in a variety of aspect

    ratios without compromising or overtaking the

    concept zone.

    On the other hand, the fixed part will ensure

    that the waves angle and the Jiffy Lube logo

    placement are always consistent throughout all

    marketing communications.

    Never attempt to re-create the Branding Zone.

    Approved Branding Zone artwork can be found

    and downloaded at :

    www.jiffylube.com/BrandStandardsGuide/

    Please refer to the following pages of this

    document for detailed Branding Zone

    usage guidelines.

    The Branding Zone

    h

    h

    h

    h

    w

    2 7/10w

  • 52Single Page Ads, 1/4 page Newspaper Ads, Similarly Sized Pamphlets or Coupons

    Examples of Branding Zone Usage in Various Aspect Ratios

    The Branding Zone

  • 5

    Spread Page Ads, 1/2 Page Newspaper Ads

    Examples of Branding Zone Usage in Various Aspect Ratios

    The Branding Zone

    Horizontal Pieces (i.e. billboards, horizontal mass mail, newspaper footer)

  • 54

    Examples of Branding Zone Usage in Various Aspect Ratios

    The Branding Zone

    Vertical Pieces (i.e. vertical mass mail, newspaper strips)

  • 55

    Branding Zone Misuse

    Never:

    1. Change the color of the wave. In the event

    of color printing restrictions (i.e. black and

    white materials), use the black and white

    version of the Branding Zone.

    2. Change the color of the Jiffy Lube logo.

    3. Change the positioning of the Jiffy

    Lube logo.

    4. Change the curvature of the wave.

    The Branding Zone

    1.

    2.

    .

    4.

  • 5

    Exceptions Print

    In special situations where certain production

    requirements impede the placement of the

    Branding Zone at the bottom of the marketing

    material (such as a coupon placement) the

    Branding Zone can be placed on the top edge

    of the piece.

    Exceptions Web

    When designing Jiffy Lube branded web sites,

    a Branding Zone featuring the Jiffy Lube logo on

    the left-hand side can be used at the top of

    the web page.

    The Branding Zone

    Exceptions Print

    Exceptions Web

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    $ XX off $ XX off

  • 5

    The Branding Zone

    The Branding Zone as a Design Element

    In order to preserve the integrity of the Jiffy Lube

    visual identity, the Branding Zone can only be

    used in the ways described by this document.

    There are only two exceptions:

    1. When using it as an animation for broadcast/

    web (i.e. TV commercial end frames, web

    animation). In these situations, it is possible

    to change color, size, angle for the purposes of

    animation. The last frame, however, must feature

    the original and un-altered Branding Zone.

    2. When using it as a cover design for

    presentation materials (i.e. booklet cover,

    powerpoint cover). In these situations, it is

    possible to zoom in and extend the height of the

    Branding Zone in order to accomodate

    presentation titles. Youre not allowed, however,

    to change the angle of the wave or use colors

    that are not the proprietary red, black or white.

  • Ap

    pen

    dix 2

    Appendix:2 Approval Process

  • 5

    Approval Process

    The Jiffy Lube Franchise agreement states

    all advertising in any medium must be

    submitted to Jiffy Lube International for

    prior written approval:

    Prior to production, Requestor (Franchisee

    or their designated agency) must submit all

    materials that use Jiffy Lube Logo or reference

    the Jiffy Lube brand to the Jiffy Lube Brand

    Standards group via email at:

    [email protected]

    Materials should be marked Draft at the top

    of the page.

    Submissions should include:

    Copy of marketing plan or media schedule

    outlining planned use of materials.

    Substantiation materials for any claims.

    Claims should be accurate, defensible and

    backed by supporting evidence.

    Jiffy Lube creative services will review submit-

    ted materials and respond within 15 business

    days* with one of the following directions:

    Approved as submitted;

    Approved with changes;

    Denied material to be reworked

    and resubmitted

    Materials will be deemed approved if

    requestor has not received feedback within

    15 business days.

    When the materials have reached the final

    production stage, please send copy of the

    materials to Jiffy Lube Brand Standards at the

    address listed on page 3 of this document.

    Materials not requiring submission for

    Brand Standards approval include materials

    supplied by JLI and materials previously

    approved by Jiffy Lube International within

    the prior 12 months.

    * We will endeavor to provide feedback in a shorter timeframe however we recommend that you allow 15 business days as a general rule.