I N T R O D U C I N G

Medisec Ambulance Service

WE OPERATE A 24/7 CONTROL ROOM

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Medisec Ambulance Service, based in Hampshire offers a range of services nationally including; Secure Transport, Medical & First Aid Training, Event Medical Support, Donor Transport, PTS, HDU and A&E.

Through our team of experienced professionals we are able to provide a service to meet all of your business requirements.

Choose Us becauseWe promise the highest standard of care is ensured by deploying professional, caring team including RMN’s, state registered paramedics and ambulance technicians. Our flexibilty and professionalism is assured at all times.

We are a UK based ambulance service offering NHS hospital trusts, NHS ambulance service, the private sector and individuals, a 24 hour 7 days a week service, bank holidays included, call out within 1 hour when available. If requested we are also able to arrange for additional medical escorts and specialist Nurses, so whatever the Patients dependency level, the destination, we are able to provide full coverage, UK, Europe and most other places in the World as well. Please look at the comprehensive services available throughout our web site and contact us at any time.

Our service is available either on-demand or on a contractual basis. This gives you the flexibility to choose how you work with Medisec.

Welcome

Call us on: 0800 011 4062 Page 3

Medisec Ambulance Service offers a variety of high standard professional and reliable services to all aspects of Private and Public Sectors including the NHS and Police Services.

We pride ourselves on our level of service, placing you, the client, at the heart of everything we do, whilst ensuring and remembering that patient care remains at the forefront of our service.

At Medisec we realise that any business thrives on building confidence and trust in the minds of our clients and to support this, our team will be on hand dedicated to meeting your needs 24 hours a day, 7 days a week. This means that someone is always just a call away.

Please find details of our Secure Service, this will demonstrate how Medisec will not simply meet your requirements but will exceed your expectations in the transport and care of your service users, this

also includes an interpreter service covering any language, proving invaluable in assisting with the service users emotional state allowing them to speak, be heard and understood.

Medisec Ambulance Service will demonstrate competitive rates and will give you the satisfaction and peace of mind in knowing that your service user is receiving the best possible care, from the moment that they come in to our care to the point of their being received at their destination.

You may have questions, We would welcome the opportunity to meet with you in person and show you why allowing Medisec Ambulance Service to provide your transport needs will not just save you and your organisation valuable funds but will also be a positive step in ensuring nothing but the best in service and care for you; our valued client, and your service user.

Secure TeamAll our Team have an advanced CRB check, and are trained to the following minimum standards:

•Physical Intervention, De-escalation, Escorting & Restraint

•Communication skills (both verbal and non-verbal)

•Active communication

•Conflict Management

•Secure & safe transportation

•Emergency Driving Skills

•Medical Gases

•Handcuff Training

•Emergency First Aid (FPOS)

•Safe Guarding Adults and Children

Secure Operations

Our Teams are available for patients suffering with mental health illness offering observation cover when a patient is either held in custody or admitted to hospital.

Upon request, staff can be provided on a rotating shift pattern to observe patients on a one-to-one basis at the holding unit when staffing levels are low. This service is available 24 hours a day, 365 days a year.

Interpreter ServiceWe are able to provide Interpreters over the phone or Face - to - face to assist with non english speaking service users whilst in our.

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We pride ourselves on our level of service, placing you, the client, at the heart of everything we do, whilst ensuring and remembering that patient care remains at the forefront of our service.

We recognise that for the patient, a visit to the hospital can be a stressful and traumatic time, especially if not accompanied by a relative or loved one, at Medisec we do all that we can through service superiority to ensure that the patient is made to feel as at ease and cared for as possible. They are more than just a patient and each individual will be treated as such, our team of state registered paramedics, IHCD Technicians and ECAs will offer to your patient, reassurance, emotional support through listening and by looking for behaviourisms allows the team to adapt their approach to each, putting the patient and their experience at the centre of everything we do.

At Medisec we realise that any business thrives on building confidence and trust in the minds of our clients and to support this, our team will be on hand dedicated to meeting your needs 24 hours a day, 7 days a week. This means that someone is always just a call away.

Please find details of our Patient Transport Service, this will demonstrate how Medisec will not simply meet your requirements but will exceed your expectations in the transport and care of your patients.

Medisec Ambulance Service will demonstrate competitive rates and will give you the satisfaction and peace of mind in knowing that your patient is receiving the best possible care, from the moment that they come in to our care to the point of their being received at their destination.

Our Patient Transport Vehicles are fully equipped to deal with any medical requirement or emergency and at Medisesc Ambulance Service we pride ourselves on putting our clients at ease and comfort. We can offer you tea and coffee or bottled water for your patient’s journey. For longer distance transfers we supply a flat screen television to ensure your patient is at ease and their journey is made as comfortable

We provide the Following•Hospital transfers

•Out-patients transfers

•Airport transfers

•Repatriation from any country

•Neo-natal transfers

•UK to Europe - home address or hospital

•Europe to UK - home address or hospital

•Paediatric & geriatric transfers

•Transplant organ rapid movement

NEPTS

Call us on: 0800 011 4062 Page 5

The Accident and Emergency Division is one of the many specialist divisions of Medisec Ambulance Service. We offer our clients a varied skill mix, depending upon the individual requirements of the NHS Trusts. Our team consists of HPC registered Paramedics, IHCD Technicians.

Our operational fleet of vehicles consists of Double Manned Ambulances (DMA’s), Rapid Response Vehicles (RRV’s) consisting of estate, 4x4 vehicles.

We are able to provide our A&E fleet fitted with Terrafix to enable our team to integrate with ease with your control room.

Our Paramedics and Technicians operate to JRCALC standards and are all Enhanced Checked with the Criminal Records Bureau.

A professionally staffed and computerised ambulance control manned with a dedicated management team

All our vehicles have satellite navigation, radio communication, vehicle tracking and mobile phones

You may have questions, We would welcome the opportunity to meet with you in person and show you why allowing Medisec Ambulance Service to provide your transport needs will not just save you and your organisation valuable funds but will also be a positive step in ensuring nothing but the best in service and care for you; our valued client, and your patients.

A&E Division

A&E fleet fitted with Terrafix

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We pride ourselves on our level of service, placing you, the client, at the heart of everything we do, whilst ensuring and remembering that the rapid and safe transportation of invaluable organs remain at the forefront of our service.

At Medisec we realise that any business thrives on building confidence and trust in the minds of our clients and to support this, our team will be on hand dedicated to meeting your needs.

Human Organ Transport in Hampshire is made easy with Medisec Ambulance Service as our highly trained and experienced team can provide a fast, safe and reliable service for the transportation of human organs, blood products, tissue samples, high dependency unit patients and medical teams.

Based in Hampshire means that Medisec is well placed for access to the Southampton General Hospital and Queen Alexander hospital, within reach of major hospitals via the M3 allowing us to deliver Blood products, human tissue samples, human organs including major airports such as Heathrow and beyond, almost anywhere within easy reach of Southampton giving us the advantage for the precious time required logistically to deliver.

Should you require a service further afield, Medisec

has developed strong relations with our neighbouring counties meaning that a call to Medisec will be all you need to fulfil your requirements.

Our team undergo regular assessments to ensure they maintain the highest levels of safety whilst driving under blue-light conditions. They are also kept up-to-date on product handling, patient care and first aid as a minimum.

As well as carrying out organ transportation, we can also move co-ordinators and surgical teams under blue light conditions 24 hours a day. This ensures specialists are always where they are needed most.

Medisec Ambulance Service will demonstrate competitive rates and will give you the satisfaction and peace of mind in knowing that your precious cargo, being your team or organs receive the best possible care from the moment they are collected to the time that that they reach their destination.

All our vehicles are fitted with advanced GPS tracking devices. We always know where our vehicles are, so organ transportation is carried out safely and efficiently

Organ Retrievals

Call us on: 0800 011 4062 Page 7

Our Visions & Values

ONE NUMBER connecting you to...ONE TEAM sharing...

ONE GOAL... to exceed you expectations

Our VisionOur vision is to meet the needs of our Clients and all our patients, with team who are well trained, caring, enthusiastic and proud of the job they do.

TeamworkWe will promote teamwork by taking the views of others into account. We will take a genuine interest in those who we work with, offering support, guidance and encouragement when it is needed.

CommunicationWe will make ourselves available to those who need to speak to us and communicate face to face whenever we can, listening carefully to what is said to us and making sure that those we work with are kept up to date and understand what is going on.

Leadership and DirectionWe will demonstrate energy, drive and determination especially when things get difficult, and always lead by example.

Working Excellence We will demonstrate total commitment to the provision of the highest standard of patient care. Our services and activities will be ethical, kind, compassionate considerate and appropriate to patients’ needs.

Accept ResponsibilityWe will be responsible for our own decisions and actions as we strive to constantly improve.

Training and DevelopmentWill provide every member of our Team the opportunity to progress and acquire new skills.

Contact Us

WE OPERATE A 24/7 CONTROL ROOM

Hampshire Headquarters Forum 3, ParkwaySolent Business ParkWhiteleyHampshire, PO15 7FH

Tel: 0800 011 4062 | Fax: 0800 011 4063

Email: enquiries@medisec-ambulance.co.uk