bond art + science service offering

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HI, WE’RE BOND ART + SCIENCE We make the internet better for the people who use it.

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Through our user experience design services, Bond Art + Science makes the internet better for the people who use it. We work with clients who look to gain business value from increased user engagement, participation, and loyalty online.

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Page 1: Bond Art + Science Service Offering

HI, WE’RE BOND ART + SCIENCEWe make the internet better for the people who use it.

Page 2: Bond Art + Science Service Offering

BOND ART + SCIENCE

By providing insightful user experience design services, Bond Art + Science makes the internet better for the people who use it.

_We are a leading firm in New York City focused on delivering better user experiences through our expertise in information architecture and interaction design

_We offer workshops, expert assessments, and persona research, in addition to our core offerings of concept prototyping and user experience design

_We primarily work with clients who expect to derive significant business value from increased user engagement, participation, and loyalty online

_We were founded in 2006 by four veterans of the interactive services industry

_Everyone on our team shares a passion for making technology work better for the people who use it

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Page 3: Bond Art + Science Service Offering

OUR SERVICESWorkshops

We conduct half and full-day workshops at client locations that include presentations from our experts and hands-on exercises.

Expert AssessmentsAre you meeting your objectives online? Our experts in strategy and user experience design can perform an assessment of your goals and current site, and make recommendations for ways to improve.

Persona DevelopmentKnowing what to do online means knowing who your users are. We will conduct research and help you prioritize, resulting in a set of personas that will capture the most important information about your audience.

Concept PrototypesTap into our ideas for what you can do next online. Sometimes it’s more effective to brainstorm concepts independent of actually building them. This can help you build internal buy-in for your plans.

User Experience DesignWe excel at visual identity and branding, interaction design, information architecture, content strategy, and usability. We can deliver the documentation your existing development team needs to build the site, or we can help you evaluate potential partners and manage the entire process.

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Page 4: Bond Art + Science Service Offering

WORKSHOPS

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Educate your executives about user experience.

Inform your employees about the latest trends.

Inspire your team to imagine the future.

Bond conducts workshops on-site to help educate, inform, and inspire teams. Our sessions last either a half day or a full day and include a mix of presentations from experts and hands-on exercises working in small groups.

We offer workshops on the following topics, and we customize our sessions to meet the needs of your team and your business objectives:

_User Experience best practices in financial services

_How media brands invite and manage user participation

_How companies facilitate a dialogue with their users, wherever they are online

_How the future of new mobile devices will impact the conversation

Page 5: Bond Art + Science Service Offering

EXPERT ASSESSMENTS

Are you meeting your business objectives online?

Are your users satisfied when they visit your website?

Are there simple fixes you can make to improve your current site — or bigger changes you should plan for over time?

We have worked with dozens of clients to help them make large and small improvements to their sites. Our experts in strategy and user experience design will work with you to understand your business goals, and then will craft an approach to auditing your site. In the end, you’ll gain valuable insights that you can put into action today and over the next few years.

Our approach typically includes:

_Development of custom evaluation criteria

_Review of your site by one or more experts

_Evaluation of competitor sites against similar criteria

_Listening labs with members of your target audience

_Analysis of web traffic data and search logs

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Page 6: Bond Art + Science Service Offering

PERSONA DEVELOPMENT

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Do you know who uses your products — and who doesn’t?

Do you have a crystal clear picture of your target users, so you can make the right decisions about what to do and how to prioritize?

Designing a better user experience starts with a better understanding of who your users really are. Our approach to customer research delivers clear descriptions of your target audience and actionable recommendations for how best to serve them. User personas can help focus your internal team on the needs of the most important people: your customers.

Our approach typically includes:

_Background briefings with client stakeholders and review of existing customer and third party research

_Contextual research (in-home, in-office, or in the field) with current or potential users

_Synthesis of research findings to develop a core set of personas

_Workshops to prioritize the personas and make the insights actionable within your organization

Page 7: Bond Art + Science Service Offering

CONCEPT PROTOTYPES

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Imagine the future. Bring ideas to life. Sell your vision to stakeholders. Gain internal buy-in. Get feedback early in the process. Work iteratively.

Too often, good ideas fail because decision-makers couldn’t envision the proposed solution. And good projects fail because not enough time was spent imagining what could be built and then refining the design.

We excel at developing prototypes that explain concepts and imagine future interfaces. By developing a demo, we help stakeholders envision the final product, and give potential users something to respond to.

Our approach typically includes:

_Brainstorming and research to generate ideas

_Rapid, iterative design to create interface mockups

_Front-end development in HTML or Flash

_Demo scripting and presentation to internal stakeholders

_Usability testing with potential users

Page 8: Bond Art + Science Service Offering

USER EXPERIENCE DESIGN

We make the internet better for the people who use it. We can make your digital products and services better for you.

Designing online experiences that people actually want to use is the core of our business. Our experts in strategy, design, and technology work together to develop a solution that creates value for your business and that works better for your users.

Our approach typically includes:

_Research with stakeholders, market data, competitors, and your users

_Brainstorming and concepting to arrive at a vision for the new user experience

_ Information architecture, resulting in annotated wireframes

_Visual and identity design, resulting in design comps and a style guide

_Content strategy, resulting in updated copy and a style guide

_Usability testing at one or more defined points in the process

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Page 9: Bond Art + Science Service Offering

Lately, we’ve been making the internet better by:

_making media a 3-way experience

_blending community, content and commerce

_pushing the notion of social liability

_simplifying complex data

OUR CLIENTS

The Women on the Web

ckMedia

Page 10: Bond Art + Science Service Offering

38 West 21st Street3rd FloorNew York, NY 10010

212-226-6344 main212-898-0369 fax

[email protected]@bondartscience

THANKS!