body language kalavar
TRANSCRIPT
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BODY LANGUAGEBODY LANGUAGE
Anasuya KalavarAnasuya Kalavar
http://images.google.co.in/imgres?imgurl=http://www.gesture.com/body_language.jpg&imgrefurl=http://www.gesture.com/&usg=__MY9IKh04ROEdvBDzDp4gwbuwbq0=&h=346&w=347&sz=120&hl=en&start=1&tbnid=eX2m5ua_GuUiwM:&tbnh=120&tbnw=120&prev=/images%3Fq%3Dbody%2Blanguage%26gbv%3D2%26hl%3Den%26sa%3DG -
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Body LanguageBody Language
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Body languageBody language
Which of theWhich of the
pictures to the leftpictures to the left
represents anrepresents an
image of goodimage of goodbody languagebody language
during aduring a
consultation?consultation?
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How Does The Body Speak?How Does The Body Speak?
Like any spoken language,Like any spoken language,
body language has words,body language has words,
sentences and punctuation.sentences and punctuation.
Each gesture is like a single wordEach gesture is like a single word
and one word may have severaland one word may have several
different meanings.different meanings.
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BODILY SPEAKINGBODILY SPEAKING
According to the socialAccording to the socialanthropologist, Edward T. Hall, in aanthropologist, Edward T. Hall, in anormal conversation between twonormal conversation between two
persons, less thanpersons, less than 35%35% of the socialof the socialmeanings is actually transmitted bymeanings is actually transmitted bywords.words.
So, at leastSo, at least
65%65%
of it is conveyedof it is conveyed
through the body (non-verbalthrough the body (non-verbalchannel).channel).
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What does NLP say?What does NLP say?
Neuro Linguistic Programming [NLP] hasNeuro Linguistic Programming [NLP] has
proved thatproved that
7% communication is through words.7% communication is through words.
38% message is conveyed through38% message is conveyed through
tone and voice.tone and voice.
55% of communication is based on non55% of communication is based on non
verbal physical behavior.verbal physical behavior.
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Lets Examine How BodyLets Examine How Body
Communicates, from head to toesCommunicates, from head to toes
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HEADHEAD
- Nodding the headNodding the head
- Yes in most societiesYes in most societies
- No in some parts of Greece, Yugoslavia,No in some parts of Greece, Yugoslavia,
Bulgaria, and TurkeyBulgaria, and Turkey- Tossing the head backwardTossing the head backward
- yes in Thailand, the Philippines, India, Laosyes in Thailand, the Philippines, India, Laos
- Rocking head slowly, back and forthRocking head slowly, back and forth
- yes, Im listening in most Asian culturesyes, Im listening in most Asian cultures
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Facial expressionsFacial expressions
SurpriseSurprise HappinessHappiness Anger, frustationAnger, frustation
DispleasureDispleasure DefianceDefiance Extreme shockExtreme shock
AggressionAggression DisinterestDisinterest Blank faceBlank face
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FACEFACE
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EYESEYES
* Eye contactsEye contacts
- Encouraged in America, Canada, EuropeEncouraged in America, Canada, Europe
- Rude in most Asian countries and in AfricaRude in most Asian countries and in Africa* Raising eyebrowsRaising eyebrows
- Yes in Thailand and some Asian countriesYes in Thailand and some Asian countries
- Hello in the PhilippinesHello in the Philippines* Winking eyeWinking eye
- Sharing secret in America and EuropeSharing secret in America and Europe- flirtatious gesture in other countriesflirtatious gesture in other countries
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EYESEYES(Contd)(Contd)
* Closed eyesClosed eyes
- bored or sleepy in Americabored or sleepy in America
-Im listening and concentrating. inIm listening and concentrating. in
Japan, Thailand, ChinaJapan, Thailand, China
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EARSEARS
* Ear graspEar grasp
-Im sorry. in parts of IndiaIm sorry. in parts of India
*
Cupping the earCupping the ear-I cant hear you. in all societiesI cant hear you. in all societies
* Pulling earPulling ear
-You are in my heart for Red IndiansYou are in my heart for Red Indians
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NOSENOSE
* Holding the noseHolding the nose-Something smells bad. universalSomething smells bad. universal
* Nose tapNose tap
-Its confidential. EnglandIts confidential. England-Watch out! or "Be careful. ItalyWatch out! or "Be careful. Italy* Pointing to nosePointing to nose
-Its me. JapanIts me. Japan
* Blowing noseBlowing nose- In most Asian countries, blowing theIn most Asian countries, blowing the
nose at social gathering is disgusting.nose at social gathering is disgusting.
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CHEEKSCHEEKS
* Cheek screwCheek screw
- gesture of praise - Italygesture of praise - Italy
-Thats crazy. GermanyThats crazy. Germany
* Cheek strokeCheek stroke
-pretty, attractive, success mostpretty, attractive, success most
EuropeEurope
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LIPS AND MOUTHLIPS AND MOUTH
* Whistle, yawn, smile, bite, point, sneeze,Whistle, yawn, smile, bite, point, sneeze,spit, kiss..spit, kiss..
* Kiss. In parts of Asia, kissing is consideredKiss. In parts of Asia, kissing is considered
an intimate sexual act and not permissiblean intimate sexual act and not permissiblein public, even as a social greeting.in public, even as a social greeting.* Kissing sound. To attract attention in theKissing sound. To attract attention in the
Philippines, to beckon a waiter in Mexico.Philippines, to beckon a waiter in Mexico.
* Finger tip kiss. In France, it conveysFinger tip kiss. In France, it conveysseveral messages, Thats good! Thatsseveral messages, Thats good! Thatsgreat! Thats beautiful!.great! Thats beautiful!.
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THE LIP POINTINGTHE LIP POINTING
* Lip pointingLip pointing (a substitute for pointing(a substitute for pointing
with the hand or finger) is commonwith the hand or finger) is common
among Filipinos, Native Americans,among Filipinos, Native Americans,
Puerto Ricans, and many LatinPuerto Ricans, and many LatinAmericans.Americans.
* Open mouthOpen mouth. Any display of the open. Any display of the open
mouth is considered very rude inmouth is considered very rude inmost countries.most countries.
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Body movementsBody movements
HANDSHANDS
1.1. OpenOpen2.2. RelaxedRelaxed
3.3. Clenched crossed armsClenched crossed arms
4.4. Behind the backBehind the back5.5. Over the headOver the head
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HANDSHANDS
* Of all the body parts, the hands are probably used most forOf all the body parts, the hands are probably used most forcommunicating non-verbally.communicating non-verbally.
* Hand wavesHand wavesare used for greetings, beckoning, orare used for greetings, beckoning, orfarewells.farewells.
* The Italian good-bye wave can be interpreted byThe Italian good-bye wave can be interpreted byAmericans as the gesture of come here.Americans as the gesture of come here.
* The American good-bye wave can be interpreted inThe American good-bye wave can be interpreted inmany parts of Europe and Latin America as the signalmany parts of Europe and Latin America as the signalfor no.for no.
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HANDSHANDS(Contd)(Contd)
* BeckoningBeckoning..
* The American way of getting attention (raisingThe American way of getting attention (raising
a hand with the index finger raised above head)a hand with the index finger raised above head)
could be considered rude in Japan, and alsocould be considered rude in Japan, and also
means two in Germany.means two in Germany.
* The American come here gesture could beThe American come here gesture could be
seen as an insult in most Asian countries.seen as an insult in most Asian countries.
* In China, to beckon a waiter to refill your tea,In China, to beckon a waiter to refill your tea,
simply turn your empty cup upside down.simply turn your empty cup upside down.
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HANDSHANDS (Contd)(Contd)
* HandshakingHandshaking is a form of greeting inis a form of greeting in
most Western cultures.most Western cultures.
* In the Middle East, a gentle grip isIn the Middle East, a gentle grip is
appropriate.appropriate.
* In most Asian cultures, a gentle gripIn most Asian cultures, a gentle grip
and an avoidance of direct eye contactand an avoidance of direct eye contact
is appropriate.is appropriate.
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HANDSHANDS(Contd)(Contd)
* Right handRight hand. The right hand has special. The right hand has special
significance in many societies. In certainsignificance in many societies. In certain
countries in the Middle East and in Asia, itcountries in the Middle East and in Asia, it
is best to present business cards or gifts,is best to present business cards or gifts,or to pass dishes of food, to get anor to pass dishes of food, to get an
attention, using only the right hand orattention, using only the right hand or
both.both.
* Left handLeft hand is considered unclean in theis considered unclean in theMiddle East, India and in parts ofMiddle East, India and in parts of
Indonesia.Indonesia.
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ARMSARMS
* Some cultures, like the Italians, use theSome cultures, like the Italians, use the
arms freely. Others, like the Japanese,arms freely. Others, like the Japanese,
are more reserved; it is consideredare more reserved; it is considered
impolite to gesticulate with broadimpolite to gesticulate with broadmovements of the arms.movements of the arms.
* Folding armsFolding arms are interpreted by someare interpreted by some
social observers as a form of excludingsocial observers as a form of excluding
self, I am taking a defensive posture, orself, I am taking a defensive posture, orI disagree with what I am hearing.I disagree with what I am hearing.
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ARMSARMS(Contd)(Contd)
* Arms akimboArms akimbo. In many cultures, this. In many cultures, this
stance signals aggression, resistance,stance signals aggression, resistance,
impatience, or even anger.impatience, or even anger.
* Arms behind backArms behind back, hands grasped is a sign, hands grasped is a signof ease and control.of ease and control.
* Arms in frontArms in front, hands grasped, common, hands grasped, common
practice in most Asian countries, is a signpractice in most Asian countries, is a sign
of mutual respect for others.of mutual respect for others.
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Sitting styles and some signsSitting styles and some signs
Over the edge of the chairOver the edge of the chair RelaxedRelaxed Feet on the tableFeet on the table
What does this indicate?What does this indicate?
Biting nails-anxiety, indecisivenessBiting nails-anxiety, indecisiveness
Scratching head, neck or ear-thinkingScratching head, neck or ear-thinking Rubbing eyes-telling a lieRubbing eyes-telling a lie Avoiding gaze-telling a lieAvoiding gaze-telling a lie
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LegsLegs
Crossed legs-comfortableCrossed legs-comfortable Hands on hips-aggression, nonverbal challengeHands on hips-aggression, nonverbal challenge
Distance and positioning can give cues.Distance and positioning can give cues.
IntimateIntimate Personal distancePersonal distance Social distanceSocial distance Public distancePublic distance
Mirror imaging of two people gives a sign ofMirror imaging of two people gives a sign ofagreement.agreement. Pointing of feet in various directions also givePointing of feet in various directions also give
different signals.different signals.
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LEGS AND FEETLEGS AND FEET
* In Asia, do not point with your toes.In Asia, do not point with your toes.* In Asia and some European countries, putting feetIn Asia and some European countries, putting feet
up on a desk or any other piece of furniture isup on a desk or any other piece of furniture isvery disrespectful.very disrespectful.
*
Sitting cross-legged, while common in NorthSitting cross-legged, while common in NorthAmerica and some European countries, is veryAmerica and some European countries, is veryimpolite in other parts of the world. In most Asianimpolite in other parts of the world. In most Asiancountries, a solid and balanced sitting posture iscountries, a solid and balanced sitting posture isthe prevailing custom. Sitting cross-legged showsthe prevailing custom. Sitting cross-legged showsthe sign of disrespect.the sign of disrespect.
* In the Middle East and most parts of Asia, restingIn the Middle East and most parts of Asia, restingthe ankle over the other knee risks pointing thethe ankle over the other knee risks pointing thesole of your shoe at another person, which issole of your shoe at another person, which isconsidered a rude gesture.considered a rude gesture.
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FINGERSFINGERS
* The O.K. signal.The O.K. signal. (the thumb and(the thumb and
forefinger form a circle) meansforefinger form a circle) means
* fine, or O.K. in most cultures,fine, or O.K. in most cultures,
*zero or worthless in some parts ofzero or worthless in some parts of
EuropeEurope
*money in Japanmoney in Japan
* an insult in Greece, Brazil, Italy, Turkey,an insult in Greece, Brazil, Italy, Turkey,Russia and some other countriesRussia and some other countries
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FINGERSFINGERS(Contd)(Contd)
*Thumb-upThumb-upmeans:means:
*O.K. good job or fine in mostO.K. good job or fine in most
cultures,cultures,
*Up yours! in AustraliaUp yours! in Australia
*Five in Japan; One in GermanyFive in Japan; One in Germany
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FINGERSFINGERS(Contd)(Contd)
* Pointing.Pointing.
* Pointing with the index finger is common in North America andPointing with the index finger is common in North America and
Europe.Europe.
* But it is considered impolite in Japan and China where theyBut it is considered impolite in Japan and China where they
favor using the whole open hand.favor using the whole open hand.
* Malaysians prefer pointing with the thumb.Malaysians prefer pointing with the thumb.
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WALKINGWALKING
* Walking can reflect many characteristics ofWalking can reflect many characteristics of
a culture. For example,a culture. For example,
* In parts of Asia and some of the MiddleIn parts of Asia and some of the Middle
Eastern countries, men who are friendsEastern countries, men who are friendsmay walk holding each others hand.may walk holding each others hand.
* In Japan, India and Korea, olderIn Japan, India and Korea, older
women commonly walk a pace or twowomen commonly walk a pace or two
behind male companion.behind male companion.
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How to pose as a confidentHow to pose as a confident
person?person?
By now ,you have studied the bodyBy now ,you have studied the body
language, therefore avoid the knownlanguage, therefore avoid the known
signs like nail biting even if you aresigns like nail biting even if you are
nervous during the interview andnervous during the interview andpose like a confident person!pose like a confident person!
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THANK YOU !THANK YOU !