blueprint 2
DESCRIPTION
Enterprise software solution for managing brands.TRANSCRIPT
Blueprint 2.0
Presented to the Coca Cola Company
October 29, 2009
• Technology proliferation
and media fragmentation
• Architecture for ownable
media space
BLUEPRINT 1.0
•Emergence of communities
•Activation of the long tail
•Deeper consumer experiences
Blueprint 1.5
Blueprint 2.0
Better sequencing, multi-messaging
Everlasting and ongoing communications
Consumers dictate action & conversations
Socialnomicsclick to view youtube video
Fluid
Adaptive
Altruistic
Harmonious
Sustainable
Introducing the Brand Beingcreating human relationships with consumers
CollaborateAct
Dialogue
Inform
Involve
Educate
RespondRelate
Connect
Share
How we design human relationships that foster brand love
Know whothe brand is
and whatit wants to be
Discover whatinspires
consumer action
Bring the brand
to life
Guide how the brand will react
Our Roadmap to Get There
ActingIdentifying Relating Responding
Tracking
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@rhodzy Glad you like our ad, Jonathan! Keep an eye out for it!
about 3 hours ago from CoTweet in reply to rhodzy
@AMAAtlanta Good luck to Shane Grant, although he has probably already started speaking!
about 5 hours ago from CoTweet in reply to AMAAtlanta
Recent Activity sort
Juan edited Sight, Sound and Motion
Linda commented on Responding
John added Time Spent with Media.pdf
Erin commented on Triggers
Roberto commented on Triggers
Kendra likes on Truth about Youth
2 minutes ago
40 minutes ago
3 hours ago
3 hours ago
9 hours ago
yesterday
all activity
Status
SMG
Coke Youth
Linda [email protected]
Team
Juan [email protected]
John [email protected]
Geoff [email protected]
Roberto [email protected]
Janelle [email protected]
Tags
Iconoculture
Company Finance Alert Coca-Cola Sees Positives In Mixed Third Quarter Results
Pepsi Bottling Group dips 0.3% on high volume falling for a third consecutive day, a three day fall of 1.2% October 20, 2009
FUNNY FACEProducts with the right combination of wit, machismo and efficacy are turning men’s heads in the personal grooming space
PHOODIESHow smartphones are changing the way consumers plan and shop for meals
Feeds f
Factiva
Wieden+Kennedy
Mark Jacobs [email protected] 415-412-5221
Jessica Rogers [email protected] 415-675-7788
Turner Duckworth
Waiting for Brand Manager approval
fashion autos style cities magazines
drama electronics entertainment
community service games health home medicine college movies
news people places politics science
sports states technology tv
Is a refreshing drinkIs a thirst quenching drinkIs great tastingGoes well with foodIs good for when you are having fun with friendsHas a premium qualityIs an uplifting drinkIs a soft drink that is genuine and authentic
Gives me enjoyment anytimeIs coolIs comforting and relaxingIs always doing new thingsIs for someone like youHas a real cola tasteIs for teens and young adultsIs a brand with attitude
Business Objective:Identify Relevant Extrinsic/Insights to Further Connect with YouthExpand Reach by Leveraging Strategic PropertiesFocus on Connecting in Relevant Channels Where Teens Shop
Role of Communications Reclaim Coke’s functional relevancy with teens and to create desire for the liquid. Build brand relevancy with young people (“a brand for someone like me”)
Challenges
Coke has lost its functional relevance with the influx of specialty beverages like infused waters,teas and sports drinks. Teens lack a strong affinity for the brand, which has become wallpaper to them. Misperceptions about Coke causing obesity are hurting our ability to recruit new generations.
Brand Idea Coke brings joy
Target Youth 12-17
Tonality Positive, optimistic, fun, genuine, conversational and energetic
Communications Strategy Provoke teens to desire an ice-cold Coke by re-establishing the functional and emotionalrelevance of the liquid.
Core Creative Idea Coke is the refreshing antidote to modern day woes
Relationship ID
Brand ID- Coca Cola Red Can Save Share Print
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Relationship GoalRelationship Goal
Establish (new brand, new target)
Protect (indifference, disengagement, alienation, category or competitive environment)
Transform (repositioning, evolution)
History
Is a refreshing drinkIs a thirst quenching drinkIs great tastingGoes well with foodIs good for when you are having fun with friendsHas a premium qualityIs an uplifting drinkIs a soft drink that is genuine and authentic
Gives me enjoyment anytimeIs coolIs comforting and relaxingIs always doing new thingsIs for someone like youHas a real cola tasteIs for teens and young adultsIs a brand with attitude
Business Objective:Identify Relevant Extrinsic/Insights to Further Connect with YouthExpand Reach by Leveraging Strategic PropertiesFocus on Connecting in Relevant Channels Where Teens Shop
Role of Communications Reclaim Coke’s functional relevancy with teens and to create desire for the liquid. Build brand relevancy with young people (“a brand for someone like me”)
Challenges
Coke has lost its functional relevance with the influx of specialty beverages like infused waters,teas and sports drinks. Teens lack a strong affinity for the brand, which has become wallpaper to them. Misperceptions about Coke causing obesity are hurting our ability to recruit new generations.
Brand Idea Coke brings joy
Target Youth 12-17
Tonality Positive, optimistic, fun, genuine, conversational and energetic
Communications Strategy Provoke teens to desire an ice-cold Coke by re-establishing the functional and emotionalrelevance of the liquid.
Core Creative Idea Coke is the refreshing antidote to modern day woes
Relationship ID
Erica 16:22 est, 21 July 2009(Reverted edits by Geoff) (undo)
Geoff 21:21 pst, 13 July 2009
(Grammar correction and text simplification) (undo)(edits to Relationship Goal) (undo)
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Syndicated Targeting Data Primary & Qualitative Research
Partner AgencyConsumer Presentations
Truth & TriggersMedia Behavior PDFs
Modeling & Analytics
Syndicated Targeting Data
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0
25
50
75
10089
7061
5854
Attitudes about leisure activities (%)
I enjoy hanging out with my friendsI really enjoy spending time on the computerI love playing sportsI enjoy playing videogamesSports are a part of my social life
32% 25%
23%21%
Sports participated in in past 12 months
BasketballFootballSwimmingJogging
The Brain
Syndicated Data
Demographics
Lifestyle & Passions
Sight, Sound & Motion
Ethnic Highlights
Primary & Qualitative Research
K&I Presentations (pdfs)
Agency Presentations
Focus Group Reports
Social Media Listening
Modeling and Analytics
K&I Mix Modeling
CEM Analysis
Other Analysis
Truth and Triggers
Truth
Triggers
Lifestyle & Passions Share PrintSave
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Truth about Youth - Pressed for Access Share PrintSave
I Love My friends
Music
My cellphone
Showing off
Texting freedom
Hanging Out
Technology
Movies
Feeling young at heart
Feeling needed
Technology
I Enjoy Going online
Going to school
A challenge
Going to the mall
Being included
Creating my own style
Exploring online
Sharing with my friends
Spending time with my family
Sports
Technology
I Believe In me
Friends make my life better
Popularity matters
Friendships are a 24/7 responsibility
I can acheive anything I want in life
Membership has its privledges
I can overcome most obstacles
In giving back
In having direction
My opinion matters
Everything will work out in the end
I Want Have Fun
Social Currency
Be known
Be stylish
Escape boredom
Access to more things
Be within reach of my friends always
Stay connected
Try new things
Be respected by my peers
Be empowered
The Brain
Syndicated Data
Demographics
Lifestyle & Passions
Sight, Sound & Motion
Ethnic Highlights
Primary & Qualitative Research
K&I Presentations (pdfs)
Agency Presentations
Focus Group Reports
Social Media Listening
Modeling and Analytics
K&I Mix Modeling
CEM Analysis
Other Analysis
Truth and Triggers
Truth
Triggers
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Entertaining Weindulge in stimulating experiences
14 10 0
Opening Doorsaccess and exposure to success and fame
6 6 0
Linking Increate ways to connect, share and showcase
21 11 3
Triggers that Inspire Action
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Entertaining Weindulge in stimulating experiences
14 10 0
Opening Doorsaccess and exposure to success and fame
6 6 0
Linking Increate ways to connect, share and showcase
21 11 3
Mark Yesterday 6:00pm est
Facebook or MySpace?
Kendra Today 3:50pm est
I love this one. I think it is super important we focus on connections.
Geoff Today 5:00am pst
This is interesting. Could we do something on facebook?
email (put commas between email
Mark Yesterday 6:00pm est
And give youth highly visible sharing platforms.
Add a Comment
Comments
Triggers that Inspire Action
Trigger Matrix Save Share Print
INTERESTHow can the brand catch my
attention?
INVOLVEHow can the brand connect me to
my passions?
PURSUEHow can the brand interact with
me as I seek out and act upon my passions?
New content and experiences that provide social currency Ways to share and showcase
myself to my friends
Deeper connections through enhanced functionality or
experiences
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searchWorkspace Identify Relate Respond TrackAct
Opening Doors Entertaining WeLinking In
Mark Yesterday 6:00pm est
Cool. I see that Facebook is a consideration.
Kendra Today 3:50pm est
Did you consider retail or food service channels that make sense?
email (put commas between email addresses)
Juan Yesterday 6:00pm est
Brand was talking about a McDonald’s program
Janelle Today 3:50pm est
We talked about it any ideas?
Add a Comment
Comments (4)
New content and experiences that provide social currency Ways to share and showcase
myself to my friends
Deeper connections through enhanced functionality or
experiences
Add a commentor like this comment
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any RSS reader
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searchWorkspace Identify Relate Respond TrackAct
Opening Doors Entertaining WeLinking In
Brand Response Diagram
Consumer Response
Brand Reaction Welcome and provide more
Join
Reward
Entertainment
Experiences
People
Facilitate and Enhance
Share
Social Media Apps
Visible Platforms
Try Again?
Ignore
No ActionDisassociateShowcase / Spotlight
Evolve
Cease and DesistRecruit/EncourageUGC
Give Credit
Disparage
Cease and Desist
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searchWorkspace Identify Relate Act TrackRespond
Opening Doors Entertaining WeLinking In
Create ways to connect, share & showcase
Road Map
The Role of the Consumer
Approved Plan Tactics
Triggers
Conversation Starters Conversation Starters Conversation Starters
Response Tracker
Create ways to connect, share and showcase
Indulge in stimulatingexperiences
Demonstrate how to achieve success Access ways to earn life-changing
experiences
Linking In Entertaining WeOpening Doors
JoinJoinAccept Follow
Comedy, Gossip, Movies, GamingPop CultureFame Access Showbiz
MTV Movie Awards Coke Insider SearchBET My Formula Video Upload ContestUnivision Viva El Sueno Destapa Tu Sueno
MySpace Destination Page
Premios Juventud Secretos
Sounds of Buzz Destination
Did Not Activate
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Dynamic Relationship Management
Road Map
The Role of the Consumer
SuccessMetrics
Approved Plan Tactics
Conversation Starters Conversation Starters Conversation Starters
Determine if Relationship Goals Were Met
Record a Consumer Interaction
showcase experiencesAccess ways to earn life-changing
experiences
Sustain Revise NA
Monitoring for Consumer Response: Volume, Tonality, Sentiment & Topics, Click Thrus & Video Views
JoinJoinAccept Follow
Comedy, Gossip, Movies, GamingPop CultureFame Access Showbiz
MTV Movie Awards Coke Insider SearchBET My Formula Video Upload ContestUnivision Viva El Sueno Destapa Tu Sueno
MySpace Destination Page
Premios Juventud Secretos
Sounds of Buzz Destination
Did Not Activate
Workspace Identify Relate Act Respond Track
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SuccessMetrics Determine if Relationship Goals Were Met
Record a Consumer Interaction
Title
Description
facebook autos sports games
drama electronics entertainment
Tags
Other
Consumer Response
Share
Brand Reaction
Facilitate and Enhance
Note
Submit
Jan 3, 2010 - Sept 9, 2010
Sustain Revise NA
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Blueprint 2.0
What’s New
Contemporary Approach: Action & Response
IMC Facilitation: Collaboration
Social Media Preparedness: Strategy & Relationship Management
Increased E!ciency: Centralized storage, Organization & Planning
Greater Accountability: Alignment with Human Relationships
Fluid
Adaptive
Altruistic
Harmonious
Sustainable
Introducing the Brand Beingcreating human relationships with consumers