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BlueCielo Meridian Enterprise 2012 - What's New
Overview of the new features in the BC Meridian Enterprise 2012 product suite white paper
BlueCielo ECM Solutions
www.bluecieloecm.com February 2012
Version 8.0 - F inal
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Table of Contents
1 Introduction ............................................................................................... 3
2 BlueCielo Meridian Enterprise 2012 .......................................................... 4
2.1 Document renditions ............................................................................ 4
2.2 Client/server viewing ........................................................................... 6
2.3 Viewing .............................................................................................. 6
2.4 Subscription and email notification ........................................................ 7
2.5 Autodesk Revit .................................................................................... 8
2.6 HyperCache ........................................................................................ 9
2.7 Usability............................................................................................ 10
2.8 Application integration ....................................................................... 14
2.9 Search improvements ........................................................................ 15
2.10 Configurability ................................................................................... 16
2.11 Technology, installation & deployment ................................................. 20
2.12 Documentation updates ..................................................................... 21
3 BlueCielo Meridian Enterprise 2012 – Modules ....................................... 22
3.1 BC [M] Advanced Project Workflow Module 2012 .................................. 22
3.2 BC [M] Asset Management Module 2012 .............................................. 23
3.3 BC [M] Explorer 2012 ......................................................................... 24
3.4 BC [M] Email Manager 2012 ............................................................... 30
3.5 BC [M] FDA Module 2012 ................................................................... 31
3.6 BC [M] Global Collaboration Framework 2012 ....................................... 33
3.7 BC [M] Transmittal Management Module 2012 ..................................... 34
4 BlueCielo Publisher 2012 ......................................................................... 35
4.1 Publishing ......................................................................................... 35
4.2 Renditions ......................................................................................... 37
4.3 Post-processing ................................................................................. 38
4.4 Publisher platform ............................................................................. 40
5 Microsoft SharePoint solutions ................................................................ 41
5.1 Publishing to Microsoft SharePoint ....................................................... 41
5.2 BC [M] Web Parts .............................................................................. 42
5.3 Collaboration portal with Microsoft SharePoint ...................................... 42
5.4 Engineering content management for Microsoft SharePoint ................... 43
5.5 Solution overview .............................................................................. 43
6 About BlueCielo ECM Solutions ................................................................ 44
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1 Introduction
The BlueCielo Meridian Enterprise product suite consists of BlueCielo Meridian Enterprise 2012 and its modules. In this document, we briefly describe the highlights of this new release, which is generally available as of February 2012.
BC Meridian Enterprise is a versatile Engineering Content Management solution with a broad range of features, allowing various company types in multiple industries to optimize their business processes related to the creation, collaboration and distribution of engineering data. BC Meridian Enterprise is used as an Asset Information Management solution for owner/operators, as well as an Engineering Data Management solution for engineering
contractors and equipment suppliers. This is possible through the solution’s many features, its great flexibility to be configured to specific user requirements, and the availability of modules to address specific business problems.
With BlueCielo Meridian Enterprise, organizations can ensure that the latest revisions of the right documents are available to the right people. Fully CAD platform-independent, BlueCielo Meridian Enterprise provides flexible revision management, workflow support for projects and single documents, and a safe, secure environment for documents using a vault concept. In recent years, BlueCielo has expanded the scale of the solution to the enterprise level. This is reflected in the scalability of the solution as well as the possibilities for global collaboration. BC Meridian Enterprise allows working with both internal resources at various offices as well as external resources contributing to the projects. The BlueCielo Meridian Enterprise 2012 release comes with several major functional enhancements and a plethora of updates and improvements. New and enhanced functionality is described in this document for the entire BlueCielo Meridian Enterprise product suite, including the modules.
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2 BlueCielo Meridian Enterprise 2012
BlueCielo Meridian Enterprise 2012 comes with several major new features, various look-and-feel improvements, and a variety of smaller improvements with respect to usability, application integration, viewing, search, configurability, and technology. The major new features are:
Document renditions: Renditions generated by BlueCielo Publisher can be
stored and linked to native document content in the vault. Configuration allows viewing either the rendition or the native content.
Client/server viewing: Client/server viewing deployment is now available as
an alternative to the traditional desktop-based viewing features. Client/server viewing is especially attractive for web clients and 64-bit desktop clients. In future Meridian Enterprise releases it will also offer functional advantages compared to desktop viewing.
Item subscription: Item subscription allows a user to select an item
(document or object tag) in the vault and choose from a list of events on which they wish to be notified, such as when a document is changed, deleted, released from change, etc. When the events occur, an email is sent to the user and even reminders can be sent if necessary.
Autodesk Revit support: In addition to updated support for other CAD applications, we have substantially improved support for Autodesk Revit.
HyperCache: A new execution mode named HyperCache is provided as default for 64-bit servers to optimize Meridian Enterprise performance. The Meridian Enterprise 64-bit version with HyperCache has been tested extensively under high loads and has been found to offer significantly better performance and scalability than other Meridian Enterprise configurations.
Usability, Search and Configurability: On top of the preceding
enhancements, many other improvements over the 2011 release have been implemented.
The main enhancements in BC Meridian Enterprise 2012 (abbreviated to BC [M] 2012) are described in more detail below. A more complete and detailed overview of changes can be found in the Release Notes distributed with the software.
2.1 Document renditions
BlueCielo Meridian Enterprise stores and manages multiple file streams for each document in a vault. The primary file is the editable, native content of the document. Other file streams include hybrid document parts, a thumbnail image, and electronic redlines. BC [M] 2012 now adds a new file stream for renditions. A rendition is a copy of a document in a format other than the original. The rendition is in non-editable format and is distributed only for reference or hardcopy printing while the original, editable source document is not distributed outside of the organization. Examples of rendition formats are: Adobe PDF, Autodesk DWF, JPG and TIF. In most cases, renditions can be created by the same application that is used to edit the original document or they can be created by a different application. With prior Meridian Enterprise releases, companies have typically stored renditions as separate documents linked with references, in a separate vault, or in a different document management system. Meridian Enterprise 2012 can store renditions as an alternative content stream that is equivalent to the original document. Like hybrid document parts, a document’s rendition inherits the same property values as its parent document.
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The BlueCielo viewer is now able to show either the current document’s original content in native format (the default, as in previous versions) or the document’s rendition produced by BlueCielo’s Publisher. Users can also configure the client to show the rendition rather than the native format by default.
BC [M] 2012 supports renditions in various operations:
Import of existing renditions with the Document Import Tool Rendition viewing options Printing of renditions Redlining of renditions Automatic updating of renditions upon execution of a workflow transition Updating of renditions on demand by users Attaching renditions to email messages sent from PowerUser Automatic inclusion of renditions with source documents in briefcases, including
transmittals Specific rendition security privileges Restoration of renditions during vault restoration Support of rendition streams in BC Meridian Explorer Archiving of renditions VBScript support
The following functionality is not yet available in the BC [M] 2012 release: Hotspots on renditions BC [M] Global Collaboration Framework support
Rendition support requires the BlueCielo Publisher 2012 to render and publish files into Meridian Enterprise (or in other document management systems). For more information, see the BlueCielo Meridian Enterprise 2012 Configuration Guide and BlueCielo Meridian Enterprise 2012 User’s Guide.
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2.2 Client/server viewing
Client/server viewing (also known as Server Based Viewing) was included in Meridian Enterprise 2011 as a preview feature to help customers and BlueCielo Partners gain experience with this new technology. BC [M] 2012 provides a full implementation of client/server viewing, supporting all features that are also supported by the AutoVue desktop viewer. Client/server viewing is supported for all Meridian Enterprise clients, i.e. PowerUser, Office Client, Web Access, and Meridian Explorer, and can now be used as an alternative for the traditional desktop viewing by deploying an application server for the viewer. Client/server viewing offers advantages for web clients such as the BC Meridian Enterprise Web Access and the BC Meridian Explorer client, as it eliminates the need for software installation on the user’s desktop. (Note that the optional Advanced Form Controls and the Upload/Download Control used by Web Access still need to be downloaded and installed locally upon demand.) Client/server viewing also offers compatibility with the 64-bit version of the PowerUser,
which is not compatible with the 32-bit AutoVue desktop viewer. Note that on 64-bit desktops it is also possible to use the 32-bit PowerUser with the 32-bit AutoVue desktop viewer instead of the 64-bit PowerUser. Service packs and fixes of the AutoVue Viewer are easier to deploy in the case of client/server viewing because no desktop deployment is required. Note: BlueCielo partners and customers need to be aware that future releases of Meridian Enterprise will offer more functionality for client/server viewing than with desktop viewing. A migration from desktop viewing to client/server viewing should therefore be planned for this or the next Meridian Enterprise release. We recommend that they start such a migration with the Meridian Enterprise web clients, i.e. Web Access and Meridian Explorer.
2.3 Viewing
2.3.1 AutoVue 2D Professional 20.1.1
AutoVue version 20.1.1 is included with this release of Meridian Enterprise. Among others, new formats supported are:
AutoCAD 2011, 2012 AutoCAD Mechanical 2011, 2012 Inventor 2011, 2012 SolidWorks 2011
2.3.2 Navisworks Freedom 2011 support
The Navisworks Freedom viewer is now supported by the BlueCielo viewer and can be configured as the default viewer for Navisworks files.
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2.4 Subscription and email notification
Item subscription allows a user to select an object (document, or object tag) in the vault and choose from a list of events on which they wish to be notified, such as when a document is changed, deleted, released from change, etc.
The notification is then done by emails sent using a preconfigured user profile. The notification can contain a collection of files for the recipient. If follow up is overdue, reminders can be sent.
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2.5 Autodesk Revit
BC [M] 2012 extends support for managing Revit models in a Meridian Enterprise vault.
File management for Revit models has been improved. In Meridian Enterprise 2012, synchronization between Revit models can be managed within the vault and integrated with workflow and version management. The history data generated by Revit can now be managed in the Meridian Enterprise local workspace (LWS) to avoid unnecessary overhead in the vault. Meridian Enterprise 2012 can be configured to manage retention of Revit history data in conjunction with workflow in the vault.
This release also adds management of Revit model hierarchies. When work in a large project is distributed over a hierarchy of Revit models (e.g. per project team, within each team per discipline, and then a model for each engineer), Meridian Enterprise can track which Revit worksets are being worked on in the individual models, and manage the synchronization of updates through the model hierarchy. This enables efficient division of labor while maintaining overview and control of the entire project. Also, by carefully choosing the worksets in the Revit model, concurrent engineering in parallel with Meridian Enterprise projects can be implemented. This supports the process of keeping the plant model as-built.
Finally, Meridian Enterprise 2012 adds the management of references created in the Revit model (with the exception of references to point clouds). This brings the advantages of BC [M] reference management to Revit models and avoids losing track of data and relations that are essential for the integrity of the model.
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2.6 HyperCache
Because the 64-bit platform provides a vastly larger memory address space and server computers with large amounts (typically 16 GB or more) of physical memory are readily available and affordable, BlueCielo Meridian Enterprise performance and scalability can be improved with an optimal new configuration called HyperCache, which has become the default configuration for BlueCielo Meridian Enterprise 64-bit.
In the HyperCache configuration, vaults are stored in a Hypertrieve database that is loaded entirely into server memory. This maximizes the performance of these vaults, which typically serve larger numbers of users and larger document quantities. The Hypertrieve database gives the cache persistence between service shutdowns and startups. The vault contents are replicated to Data Library repositories hosted by SQL Server or Oracle where they
can be accessed read-only with the Meridian Explorer client or standard reporting tools such as SQL Reporting Server and Crystal Reports.
Performance tests in simulated customer environments have shown that HyperCache can improve performance significantly. Tests have shown that Meridian Enterprise 2012 64-bit with HyperCache is capable of handling 1.5 million documents (not counting revisions) and over 200 concurrent PowerUser sessions, while still providing good performance. Please note that while these tests have been executed on hardware and software configurations that resemble typical customer environments, they cannot be taken to be representative of any particular customer environment. Therefore, in case of large amounts of documents and many concurrent users, we recommend that the hardware and software configuration be reviewed by BlueCielo or by your BlueCielo partner. BlueCielo Meridian Enterprise 64-bit with HyperCache can be used in any environment,
but is specifically recommended in the following scenarios: Existing implementations with performance and/or scalability problems New deployments with 100+ concurrent users or 500,000+ documents and tag
object tags Customers planning to significantly expand their number of users or documents
in the near future Implementing HyperCache requires:
A recent model 64-bit CPU server computer Microsoft Windows Server 2003 or 2008 x64 Sufficient physical memory (8 GB or more, depending on the number of vaults
and their size) BlueCielo Meridian Enterprise 2012 64-bit version Database migration (for existing SQL Server and Oracle vaults only) No new system administration tasks
For more information and system requirements details, see the BlueCielo Meridian Enterprise 2012 Administrator’s Guide.
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2.7 Usability
2.7.1 New icons
A more contemporary set of icons has been created for the PowerUser, Office Client, and Web Access. All icons have been redesigned for consistency, clarity, and intuitiveness. The new icon-set can can be chosen under [view] in the main menu.
2.7.2 Web client enhancements
Various usability enhancements have been made to the Power Web Client and Office Web Client:
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The look-and-feel of the web clients has been optimized to look and function more like the PowerUser client. One of the most important changes in that respect is the introduction of floating windows for properties and the viewer.
The Compare dialog available in the PowerUser and Office Client has been made
available in the web clients. It provides a visual comparison in the viewer of two documents or two revisions of a document. It also provides a dialog to compare the documents’ properties.
A default scope can be set when publishing a vault. Web Access users are not
aware that they are actually seeing a subset of the vault’s contents and capabilities.
Internet Explorer version 9 is now also supported, while IE versions older than release 6 are no longer supported.
Hybrid Support is added:
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2.7.3 Data Import Tool
The Data Import Tool has been enhanced with the following features: All imported documents can be assigned a specified document type
Specifying values for properties that are linked to lookup lists is made easier by the
display of the existing lookup list values.
Folders created during import now raise the BeforeNewFolder and AfterNewFolder events
It is possible to skip documents that have already been imported during a previous
execution of the document import tool The document import tool no longer imports documents that are out of the current
scope.
2.7.4 Last destination folder is remembered
With various commands (e.g. Import Document, Create Project Copy, Copy Document, and Copy with References) a folder selection dialog is shown to the user. All clients (PowerUser, Office Client and Web Access) now save the last selected folder for each operation and use this as the default for the next operation.
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2.7.5 Thumbnails in folders
Thumbnails of documents in a folder are now shown in each navigation view.
2.7.6 Lookup lists in Set Property Value dialog
For properties that are linked to a lookup list, the Set Property Value command now shows a list of the existing values (similar to the Find dialog).
2.7.7 Replicate documents (Paste Multiple)
A new command Paste Multiple has been added to the Edit menu. It allows the user to make multiple replicas of a document copied from inside or outside of the vault.
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2.8 Application integration
2.8.1 Updated CAD support
One of the primary goals of each release is to support the latest versions of popular authoring applications with which Meridian Enterprise integrates. The latest versions of the following CAD applications are supported:
AutoCAD 2012 family Autodesk Revit 2012 SolidWorks 2011, 2012 (Note: SolidWorks 2012 drawings cannot yet be viewed
in the AutoVue viewer) A complete list of the supported operating systems, authoring applications, email applications, web client applications, database management systems, languages, viewers, and the Meridian Enterprise versions supported by each version of the Meridian Enterprise modules are provided in BlueCielo Meridian Enterprise 2012 Supported Applications.
2.8.2 Ribbons in CAD applications
The AutoCAD, Inventor, MicroStation, and SolidWorks links now provide a BlueCielo ribbon that can be used instead of the classic menu items.
2.8.3 Microsoft Outlook link
The Outlook link allows users to store emails in the Meridian Enterprise vault. The following enhancements have been implemented: It is now possible to minimize the user interactions by configuring the client so that
the destination selection dialogs are skipped. You can configure the client to save email and attachments as a single file in .msg
format.
If an email has multiple attachments, then properties set for the first attachment can also be applied to the other attachments, avoiding duplicate data entry.
When an email is dragged from Outlook to the PowerUser, email properties (such as From, To, and Subject) are now automatically synchronized to document properties as determined by email settings (this was already the case except for drag-and-drop).
2.8.4 Lotus Notes link optimizations
The Lotus Notes link now provides the same level of functionality as the Microsoft Outlook link. Besides the added features, the scripting possibilities have also been extended, allowing more flexibility for the import of emails and their attachments.
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2.9 Search improvements
2.9.1 Folder search
The Find command can now be used to find folders based on the folder name or properties, including custom properties. Note that folder searching is not supported by the Quick Find or Key Find features.
2.9.2 Savable search column filters
It is now possible to save the search column filter settings in the Power User and Office Client.
2.9.3 Routed properties in Find dialog
Routed (inherited) properties have been available in Meridian Enterprise for a long time. They are used to show parent folder properties for sub-folders or documents. In Meridian Enterprise 2012, it has been made it possible to search on these inherited properties while searching for documents with the Find dialog.
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2.10 Configurability
2.10.1 Wizard pages for commands
Custom property pages have been available for documents and folders in prior versions. This release allows them to all be applied to custom commands. This enables easier prompting for property values that are required for the command to process.
2.10.2 Sorting of custom commands
A field has been added to the custom command properties to control the order of the display of the command in the context menu.
2.10.3 Centralized Outlook link settings
The Outlook link settings that were previously configurable by each user have been centralized on the Email Settings page in Meridian Enterprise Configurator.
2.10.4 VBScript enhancements
Numerous user properties; vault, folder, and rendition methods; and briefcase and submittal events have been added to VBScript. For details, see the BlueCielo Meridian Enterprise 2012 Release Notes.
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2.10.5 Sequence number management tool
A tool has is included with Meridian Enterprise to view and manage sequence numbers in a vault. Sequence numbers can be imported and exported to allow sequence migration when required.
2.10.6 Import of Active Directory groups
A tool is included with Meridian Enterprise that
enables groups to be copied from the Microsoft Active Directory and imported into the Meridian Enterprise 2012 user Database. The tool can be configured to map AD properties to the Meridian Enterprise directory.
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2.10.7 Option to disable work area functionality
In the past, BC Meridian Enterprise has been extended with more and more functionality related to project folders and scopes. Since the 2010 release, it has been announced that work areas are being phased out. Work areas can still be used within Meridian Enterprise 2012, but the related functionality is clouding the user interface and the configuration options when project folders are used in the vault. Therefore, a new option in the vault configuration can be set to enable or disable work areas. This option is available for new vaults only at the time of
creation. The default for this option is to disable work areas.
2.10.8 Work area conversion tool
To enable the upgrade from Work Area’s to Folders a conversion tool is available. This tool is not installed with standard BC Meridian Enterprise but is provided upon request and evaluation during test conversions.
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2.10.9 Various enhancements
Show wizard for change document type
Optionally the new document wizard can be shown to change document type.
Columns in separate tab The column configuration has been moved to a separate tab to allow easier configuration of the columns used for common View and Search operations.
Load/save script Script files can be saved and loaded.
Document Type Keywords Keywords or free text can be associated to documents. This allows the designer of an environment to make easy tests in script by testing for the association of a particular keyword in script for a document type.
Force document to be created in project
The project select dialog can now be shown when a new document is created.
Script functions DeleteFile It is now possible to delete a file using script.
Retention properties can now be set from script The built-in retention properties can now be manipulated via scrip.
Command line options for PowerUser
The PowerUser can be launched with command line option to allow a PowerUser to be opened in a particular view with a particular set of documents based on search criteria.
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2.11 Technology, installation & deployment
BlueCielo strives to continually improve the technological foundation upon which Meridian Enterprise is built. This release incorporates the improvements described in the following sections.
2.11.1 Deployment on 64-bit servers and desktops
The default client version of the PowerUser and Office Client is 32-bit on both 32-bit and 64-bit desktops. It is possible to install the 64-bit versions of both clients, but these are only compatible with the client/server version of the AutoVue viewer and not with the AutoVue desktop version. On 64-bit systems, it is now also possible to use Microsoft Access (MDB) files for external tables and the user database (on the server) and for the local workspace (on the client). MDB files offer a simpler alternative to the default Microsoft SQL Server Compact Edition. 2.11.2 BlueCielo File System driver (AMFS)
The BlueCielo File System driver (AMFS) will not be updated with new functionality and will be discontinued in a future Meridian Enterprise release (as yet undetermined). Customers currently using AMFS are recommended to migrate to local workspace (LWS) or centralized workspace (CWS). 2.11.3 Certified for Windows Server 2008 R2
After its release, Meridian Enterprise 2011 was certified for Windows Server 2008 R2 by Microsoft. This certification identifies hardware and software solutions that meet Microsoft standards for compatibility and recommended practices with the Windows Server 2008 R2 operating system. Solutions that have earned the certification take advantage of top-performing technologies, such as 64-bit and virtualization. Meridian Enterprise 2011 has been tested by a third party test vendor. Microsoft periodically reviews the certified solutions for compliance with these standards. For more information about this certification, see the Windows Server catalog web site.
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2.12 Documentation updates
The following technical documentation is available for this Meridian Enterprise release:
BlueCielo Meridian Enterprise 2012 – What's New (this document) BlueCielo Meridian Enterprise 2012 Administrator's Guide BlueCielo Meridian Enterprise 2012 Configuration Guide BlueCielo Meridian Enterprise 2012 User's Guide BlueCielo Meridian Enterprise 2012 Developer's Guide
(Includes the BlueCielo .NET SDK Reference Guide) NEW! BlueCielo Meridian Enterprise 2012 VBScript Reference Guide
(Formerly included in the BlueCielo Meridian Enterprise Configuration Guide) BlueCielo Meridian Connection API 2012 Reference Guide BlueCielo Meridian Enterprise 2012 Release Notes BlueCielo Meridian Enterprise 2012 Supported Applications
(Now includes the life cycle support policy and status formerly published in
BlueCielo Products Life Cycle Support Policy) Documents are available either as Microsoft HTML Help (.CHM) online Help files or as printable Adobe PDF files and most documents are available in both formats. All documents have been updated, revised, and expanded in this release. Additional documentation is available for each Meridian Enterprise module.
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3 BlueCielo Meridian Enterprise 2012 – Modules
BC Meridian Enterprise can be used as an Asset Information Management solution for owner/operators, as well as an Engineering Data Management solution for engineering contractors and equipment suppliers. This is possible through the solution’s many features, its great flexibility to be configured to specific user requirements, and the availability of modules to address specific business problems. In this chapter, we will give a brief introduction about the modules, followed by a description of the new possibilities in the 2012 release.
3.1 BC [M] Advanced Project Workflow Module 2012
The BlueCielo Meridian Advanced Project Workflow Module enables the management of complex projects and fully supports the management of change processes by owner/operators that are faced with complying with ever tighter regulations. In
BlueCielo Meridian Advanced Project Workflow Module 2012, the following enhancements and new features are added.
3.1.1 Source documents are inactive after transfer to another project
When a project copy is itself copied (transferred) to another project, it is no longer possible to release it as a revision of the master document. The new project copy should be released as new revision of the master document.
3.1.2 Force documents to be created in projects
It is now possible to configure the vault to only allow the creation of new documents in project folders. This increases the control over the total set of master documents in the vault, leading to increased data consistency and completeness.
3.1.3 Link to Master command
When working on projects in which external companies
participate, data will have to be imported. Sometimes the received documents are new revisions of existing master documents. In that case, the new documents in the project will have to be linked to existing master documents through converting the documents to project copies of the master documents. To enable this, the Link to Master command has been added. The command is only available if the imported document is not yet linked to a master document.
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3.1.4 Retain comment log after Release to Master
A document has history stored in the comment log. When a project copy is made, the comment log of the project copy is empty since the document is new and has not yet completed any workflows. By default, when the project copy is released as a new revision of the master document, all project copy-related history is not transferred. A new VBScript method Document.GetLog() has been added to transfer the project copy comment log to the comment log of the master document. Following is an example of this method: Sub DocProjectCopyEvent_AfterReleaseToMaster(Batch,
MasterDoc, ProjectCopyChanged)
MasterDoc.Log Document.GetLog()
MasterDoc.ApplyPropertyValues
End Sub
3.2 BC [M] Asset Management Module 2012
The BC [M] Asset Management Module enables BC [M] users to expand their engineering content management solution into a full Asset Information Management System. Based on the unique identification number of assets (tag numbers) and functional locations, all related documents are immediately available to the users. Through the tag-document relationships, the documents can be found in the stand-alone BC [M] Explorer Client or through integration with maintenance management systems such as Maximo, Ultimo, Datastream, SAP PM, or through facility management systems like Famis, Archibus or others. The BC [M] Asset Management Module actually consists of two parts; the BC [M] client extension and the BC [M] Explorer (server and client). The new options and features of the BC [M] Explorer 2012 release are separately discussed in the next chapter of this
document. In this chapter only the enhancements and new features of the BC [M] client extension part of the BC [M] Asset Management Module 2012 are discussed.
3.2.1 Improved setup
BlueCielo Meridian Enterprise modules such as the Asset Management module can now be enabled and disabled through a vault setting. Now it is part of the regular client setup and the MSI, so there is no need to distribute extensions.
3.2.2 Multiple hotspots/objects on the same Tag block
Currently a hotspot is created over the whole block; this means that only one attribute can be used for a certain block. This is OK for a regular tag blocks. However if you have multiple attributes in a block that point to different objects, it has now been made possible to link to multiple objects and hotspots.
3.2.3 Tag-Tag relations
Especially for line tags, a relation between tags is necessary, for example the link
between a pump and the process line. The BC [M] Asset Management 2012 extension now supports the creation of tag-tag relations.
3.2.4 Alternative tag number calculations
It may be the situation at your production facilities that the tag label is not always calculated in the same way. For example it may depend on the production process or area. In the BC [M] Asset Management Module 2012 it is possible to enable different tag label calculation schemas.
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3.3 BC [M] Explorer 2012
The BlueCielo Meridian Explorer allows large viewer communities to access released engineering and asset data from the BlueCielo Meridian Enterprise vault by use of the modern web interface of the BC [M] Read-Only Explorer Client. The client provides an extensive set of search and navigation features that can be configured to meet the requirements of specific user groups. The data in the Explorer repository, known as the Meridian Enterprise Data Library, also allows the use of common reporting tools like Microsoft Reporting Services and Crystal Reports since it is stored in standard SQL Server or Oracle databases. The data made available to the users can be controlled through configuration of the Meridian Explorer server, which also allows consolidating data from multiple BC [M] vaults into one enterprise repository. Data can also be synchronized to multiple remote Explorer repositories to provide an improved user experience with local data centers.
The primary differences between the Meridian Enterprise Data Library and the Meridian Explorer are highlighted in the following table.
BC [M] Engineering Data Library BC [M] Explorer
Free of charge Requires server license
Repository not configurable Repository configurable
One BC [M] vault Supports multiple BC [M] vaults
Metadata in repository, files remain in the vault
Metadata in repository, files in vault or repository, renditions in repository optional (requires BlueCielo Publisher)
With the support of projects in the BC [M] Explorer 2012 release, it now becomes possible to provide data released for construction to the shop floor and construction sites. The Feedback page allows the viewers to comment on the design data for quick update, ensuring project progress and shortened project lead times.
Asset information like tags, functional locations, and equipment linked to engineering content can be included to provide an asset-centric view on the engineering content, both during the construction phase as well as during operations and maintenance. This requires extension of the BlueCielo Meridian Enterprise environment with the Meridian Asset Management Module (see below). With an asset-centric BlueCielo Meridian Explorer repository, integration is possible with maintenance and facility management systems like IBM Maximo, SAP PM, INFOR (Datastream), FAMIS, and many others.
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3.3.1 User interface & search enhancements
The Welcome page of the BC [M] Explorer Client has been redesigned to give a better user experience.
The application has a number of customizable user interface features:
The (HTML) content on the Welcome page can be modified to display information that is relevant to the company or to the user.
The BlueCielo logo can be replaced by a customer’s logo. The application comes with a set of standard icons and thumbnails for common
asset types. These can be modified and extended. The Advanced Search page can now be shown in a form layout for easy searching. See the lower left picture below. With floating detail pages, the user can display property pages and the viewer in a separate browser window and even place them on a second monitor. See the lower right picture below.
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3.3.2 Icons at the Properties page
In the properties page of a document some information is provided through icons. In the above picture not all icons are highlighted, indicating that this document does not have a rendition or hotspots. For “Project Copy” multiple icons can be shown, as indicated separately, like the revision status.
3.3.3 Support for projects
The BC [M] Explorer has been extended to support projects and the master document/project copy relationship. After synchronizing BC Meridian Enterprise project folders, they will be available in BC [M] Explorer with selected folder properties. Separate views can be defined to search for projects. The project view supports the same rich search functionality as the document and object tag views.
Property pages can be configured based on the project type. In addition, the details view of a project provides access to the documents and object tags assigned to the project. Users may add projects to a personal Favorites list. This provides quick access to the project information.
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Project copies of documents or object tags are synchronized from BC Meridian Enterprise to the corresponding project in BC [M] Explorer. The relationship between the master document and its project copies, and the state of the project copy, are displayed on a dedicated property page.
3.3.4 Support for renditions and hybrid parts
Document renditions and hybrid parts are included when synchronizing the documents from BC Meridian Enterprise to BC [M] Explorer. Please refer to the description in Document renditions on page 4. User access can be restricted to the document rendition only. Alternatively, the document synchronization can be configured to exclude native documents from BC [M] Explorer. Both options ensure that users of the BC [M] Explorer client only have access to the rendition.
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The different content files that may exist for a document can now be displayed on a property page. The user can view or download the individual files from this page.
3.3.5 Batch printing
From the context menu in the search results page, you can select 'Draft Print' for one or more selected documents. This will use the Office Web Client viewer control (ActiveX) to print the document to a local printer.
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3.3.6 Enhancements to existing functionality
The DOCFILTER & TAGFILTER parameters used for the asset management system link are now also applied to all value dropdown lists in the client.
On a 64-bit server, text extraction for full-text indexing now supports both 64-bit and 32-bit IFilters.
The size of the thumbnail image in the search results is now configurable. The use of wildcards in advanced searches can now be configured. This enables
users to search for values containing the * and ? characters. BC Explorer 2012 can use the MS SQL Server 2008 FILESTREAM option for
storing document content.
3.3.7 Web-based configuration
The views for the BC [M] Explorer Client can now be configured directly from the web application. System administrators can create and configure views without requiring access to the desktop of the web server.
The configuration interface has the same layout as the client application, making it easy to use.
3.3.8 Language support
The user of the BC [M] Explorer client can choose from any of the following user interface languages:
Brazilian/Portugese English Finnish French German Italian Japanese Polish Russian
Spanish Swedish
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3.4 BC [M] Email Manager 2012
BC [M] Email Manager provides automated importing of emails to a vault via configurable rule sets. Email messages and their attachments can be automatically categorized and stored in the BC Meridian Enterprise vault. The BC [M] Email Manager is compatible with all email servers that support the common IMAP protocol, for example, Microsoft Exchange and IBM Lotus Notes.
3.4.1 Stronger checking of duplicate attachments
BC [M] Email Manager 2012 now uses a 160-bit SHA-1 hash code instead of the previous CRC-32 to determine if an email attachment is a duplicate of an existing document when imported into the vault. Use of this hash code eliminates the chance of false positives.
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3.5 BC [M] FDA Module 2012
The BC [M] FDA Module adds configurable FDA 21 CFR Part 11 technical controls to the already-powerful technical document management system of BC [M]. In earlier releases, organizations faced with regulatory compliance issues for their electronic documents would deploy the BC Meridian FDA Module as a configurable add-on to BC Meridian Enterprise. To manage GMP-controlled engineering documents, the module provides features related to:
Enhanced authenticated access control Event audit trail and reporting Electronic signature support for document & project workflows Esignatures manifested on Adobe PDF document renditions Document workflow status email notification and subscription Rendition watermarking
BlueCielo Meridian Enterprise 2012 integrates all of the features of the BC [M] FDA Module into the base product. This makes the BC [M] FDA Module more transparent,
easier to configure and administer, easier to implement in industries other than the pharmaceutical industry, and easier to deploy because it does not require extensions to be installed. All of the features work similarly in the PowerUser, Office Client, and Web Access clients with minor limitations. Use of the features (except for renditions) still requires Meridian FDA Module licenses.
3.5.1 Authenticated access control
Heavily regulated environments often require an application dialog that authenticates the user prior to entering the system. Prior to opening the vault, the user is prompted by the Power User, Office Client, or Web Access to re-enter the same domain user name and password that they use to log on to their computer and the corporate network. Failure to enter the correct credentials within the allowed number of attempts will lock the account and require unlocking by a system administrator.
3.5.2 Audit trail
The Comment property of documents in BC Meridian Enterprise provides a useful history of the document life cycle of every document. By extending the BC [M] environment with the BC [M] FDA Module, other useful events and information will be included in the audit trail, such as:
Property changes Documents renamed, deleted, opened, printed, redlines changed, document
type changed, revision restored, or content replaced Folders created, renamed, and deleted Changes to workflow to-do person or manager Hybrid document part actions Work area actions Vault configuration changes CAD link operations
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3.5.3 Audit Reports
In this release, all of the actions available to the audit trail and their related data can be recorded in a secure database separate from the BC Meridian Enterprise vault. The data can be viewed, filtered, and printed by authorized users.
3.5.4 Electronic signatures
Transitions in workflow definitions can be configured to require an electronic signature from the user before the transition can be executed. The user will be prompted to re-enter the same domain user name and password that they use to log on to their computer and the corporate network. The electronic signature information is stored with the document, can be added to the audit log, and can be manifested on printable renditions using watermarks or an attached signature page.
3.5.5 Migration tool
Existing FDA module users can update to the BC [M] 2012 release through use of the FDA Migration Tool. This tool helps to get renditions stored separately in the current environment migrated to a rendition stream in the 2012 environment. The tool will also migrate the existing audit trail information. The FDA Migration Tool is only available upon specific request and with support of BlueCielo Professional Services.
3.5.6 Regulated Industry
With the transition of the FDA module related features into core BlueCielo Meridian Enterprise, we have also decided to structure the FDA module differently. For any regulated industry support of rendition streams is important. This has now been made a core feature, as described in the section about BlueCielo Meridian Enterprise 2012 above. For making the renditions, the BlueCielo Publisher is required. This applies to users of the BC [M] FDA Module as well as any company who wants to make use of PDF renditions within their way of working. The possibilities of the BlueCielo Publisher are described separately below. Another regularly requested and useful feature is item subscription. Item subscription allows a user to select any creatable object (document, folder or object tag) in the vault and choose from a list of events upon which they want to be notified, such as when a document is changed, deleted, released from change, etc. As described under the new features of BlueCielo Meridian Enterprise 2012, the notification is then sent by email using a preconfigured user profile.
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3.6 BC [M] Global Collaboration Framework 2012
The BC [M] Global Collaboration Framework (GCF) allows geographically-separated engineering teams to establish the seamless exchange of content and global workflow to enable global engineering processes, while at the same time retaining their own local working environments and processes in BC [M]. The BC [M] GCF can also be used to collaborate with external engineering teams, streamlining outsourcing processes. In the BC [M] GCF 2012 release the following features were added:
Completed briefcases can now be
transferred while new briefcases are being created simultaneously. A new transfer processor has been added.
The Transfer Ownership command has been added to the document shortcut menu. Renditions and their redlines can be synchronized with collaborating vaults.
3.6.1 GCF/Kronodoc
BC [M] GCF 2012 now also supports the exchange of documents between BlueCielo Meridian Enterprise and BlueCielo Kronodoc. BlueCielo Kronodoc supports the exchange of documents between contractors in large capital expenditure projects. A new integration with BC [M] GCF 2012 makes it possible to set up a document workflow that encompasses Meridian Enterprise and Kronodoc users, and completed documents can be transferred during the project from contractors to the internal BlueCielo Meridian Enterprise users. Official release is expected in Q2 2012.
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3.7 BC [M] Transmittal Management Module 2012
For customers working on complex projects involving suppliers and/or customers, the BC [M] Transmittal Management Module offers full control and tracking of what is sent to and received from whom, when, and how. The module fully integrates with BC [M] enabling projects to be executed up to 20% more efficiently and full control over project deliverables can be proven. In the BC [M] Transmittal Management Module 2012 some enhancements have been added to improve the transmittal and submittal processes. A few are listed here:
3.7.1 Automatic template selection
When a transmittal is sent, a transmittal sheet can be added based on a transmittal sheet template. If there is only one template available, there is no need to have a selection dialog. For this reason, some extra VBScript events have been added:
BrcEvent_BeforeIncludeFile BrcEvent_BeforeWriteFileProperty (with this event, you can modify a property value as it is added to the briefcase) BrcEvent_AfterIncludeFile
3.7.2 Create transmittal sheet as separate document in the vault
The transmittal sheet can be stored as a separate document in the vault. After creation, the transmittal document will be linked to the transmittal with a reference. The reference type can be hard-coded or configurable.
3.7.3 Remove transmittal sheet from briefcase
After the transmittal sheet has been stored in the vault, it can optionally be removed from the briefcase.
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4 BlueCielo Publisher 2012
The BlueCielo Publisher offers the capability to render documents from various source content management systems and publish them into the same or another destination system. In the destination system, metadata can be published along with the (optionally rendered) file. If the properties in the destination system have different names, the properties can be mapped with to the property names of the source system. Many file formats that are used in engineering can be rendered to another file format, most commonly the Adobe PDF format. Various BlueCielo systems as well as third-party systems are supported, such as BlueCielo Meridian Enterprise, BlueCielo Kronodoc, BlueCielo ProjectForce, and ECM platforms such as Microsoft SharePoint, EMC Documentum, IBM FileNet, and IBM OpenText LiveLink. For publishing files, an event is required to trigger the publishing job. The event can be a manual user action and after selecting files an available publishing job can be selected.
For example, selected files can be published from BC Meridian Enterprise to MS SharePoint without rendering to Adobe PDF. Besides manual actions, the trigger to initiate a publishing job can be a workflow transition. In the source system, the workflow must be configured to initiate the publishing. All publishing jobs and files handled by the BlueCielo Publisher are logged (either in an MS SQL Server or Oracle database) and, if necessary, notifications are sent to the appropriate persons. Rendering the files can be done with the generic rendering capabilities of BlueCielo Publisher or, to achieve a higher quality output rendition, by configuring the BlueCielo Publisher to use the files’ native applications. If, for regulatory reasons, the rendered files need to be watermarked or electronically signed, post-rendition options can be configured in BlueCielo Publisher. This is specifically necessary within FDA-regulated environments. The post-rendition options are completely new in the BlueCielo Publisher 2012 release and are explained in more detail below.
4.1 Publishing
BlueCielo Publisher can be used out-of-the-box to publish document content from and to BlueCielo Meridian Enterprise vaults and Windows folders. However, the BlueCielo Publisher can also be used to publish content to and from other platforms, such as:
Supported Source Systems Supported Destinations Systems
BC Meridian Enterprise 2011 & 2012
BC Meridian Enterprise 2011 & 2012
MS Windows File System MS Windows File System
MS SharePoint 2007 & 2010 MS SharePoint 2007 & 2010
BC ProjectForce 2012 BC ProjectForce 2012
- EMC – Documentum*
- IBM OpenText Livelink*
* Involvement of BlueCielo Professional Services required Any combination of BC Publishers can be made, allowing you for example to publish files from the File System to the BC Meridian Vault.
BC [M] 2012 supports the storage of document renditions together with the native file of a document. The renditions, often Adobe PDF versions of the native file, must be generated by the BC Publisher. In the BC Publisher 2012, a rendered document can be published back to the same Meridian Enterprise vault. All rendering and post-rendition options can be configured to achieve the quality required.
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MS SharePoint support The BlueCielo Publisher supports publishing to and from MS SharePoint sites and rendering the files during the process. In this way, for example, an MS SharePoint site can be used for the creation or updating of files, like standard operating procedures or safety guidelines, and the approved documents made available to the entire organization. BC Publisher can publish documents from Meridian Enterprise to MS SharePoint and vice versa. When working in MS SharePoint, a set of documents can be selected and publishing can be initiated manually. Another way of initiating the publishing job is by configuring the MS SharePoint workflow. BC Publisher 2012 can send rendered files to multiple MS SharePoint document libraries. The destination libraries can be based on a Meridian Enterprise property that is configurable on the Destination tab of the publishing job. BC Publisher 2012 allows publishing to and from MS SharePoint hosted in the cloud. Publishing jobs destined for MS SharePoint can be configured to authenticate against Microsoft Online Services.
BC ProjectForce support For BlueCielo ProjectForce 2012, we will deliver a BC Publisher 2012 release that enables publishing to and from MS SharePoint. The advantage is the support of hybrid documents and X-Refs in the publishing process.
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4.2 Renditions
The AutoVue Document Converter is available out-of-the-box with the BlueCielo Publisher as a generic rendering module for the extensive list of formats supported by this product. However, for optimal rendering quality, the BC Publisher can be configured to render with the native application. The following applications are supported:
Autodesk AutoCAD Autodesk Inventor Bentley MicroStation MS Office (Word, Excel, PowerPoint, Visio)
In BC Publisher 2012, some user interface optimizations have been implemented and some new features added for Autodesk AutoCAD:
Selection of the drawing layouts to be rendered Pen table support Hardcopy output can be selected, allowing batch printing of AutoCAD drawings
For Bentley MicroStation, the flexibility has been increased by supporting the use of
MicroStation macros. This allows control over the output with respect to: Color, monochrome, or grayscale output Current viewport, all viewports, or selected viewport Reference files Line weights Text as text entities (not line entities) Layers in rendered content
New in the BC Publisher 2012 is support for Autodesk Navisworks Manage. Autodesk Navisworks Manage is a review solution for design and construction management professionals seeking powerful insight and predictability to improve productivity and project quality. 3D design data, both geometry and information, can be
combined, regardless of authoring design tools or file size. Autodesk Navisworks combines precise fault-finding analysis and interference management together with dynamic 4D project schedule simulation and photorealistic visualization. Entire project models can be published and freely viewed in NWD and 3D DWF formats.
To allow rendering to the Navisworks format NWD, an AutoLISP routine is used in AutoCAD. The routine can be selected in the configuration of the BC Publisher. After rendition to the NWD format, the 3D Navisworks rendition can be stored in the BC Meridian Enterprise vault.
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4.3 Post-processing
For regulatory reasons, for example to comply with FDA 21 CFR chapter 11 regulations, Adobe PDF renditions require post-processing to identify, authenticate, and authorize the rendition.
The BC Publisher 2012 release provides separate post-processing features to add the following to an Adobe PDF rendition:
Electronic signature The electronic signature is a text string that can be placed on a pre-configured location at the drawing. The text can be static, a specific property value from the source system or a
combination of properties. Various settings are configurable to position the electronic signature on the rendition.
Watermark Overlay A watermark can be overlaid on Adobe PDF renditions. The watermark can be static text or based on a specific property value from the source system (only Meridian Enterprise?). Watermarks can be conditionally applied based on the value of a property. Various settings are configurable to position the watermark on the PDF.
Dynamic print stamp Another option is to add the specific details of a rendition, called a print stamp (screendump). This allows adding text to the rendition like "Document printed on: 05/05/2011 1:45 PM. Print valid for one day only".
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Signature pages A separate signature page can be required for Adobe PDF renditions. The signature page manifests all of the approvals in the workflow process applicable to the document. The post-processing feature supports multiple signature page templates. Each template has its own settings and can be applied conditionally depending on a property value of the source document.
Prior revisions Once a new revision is available and is rendered to Adobe PDF, not only the active revision may require a watermark or electronic signature, but also the prior revision. The prior revision can be watermarked with configurable text:
Location (UL, UR, LL, LR, center, absolute location)
Rotation (0, 90, 180, 270, etc.) Font Color Size
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4.4 Publisher platform
4.4.1 Clustering BC Publisher application servers
With the support of renditions in BC Meridian Enterprise 2012 and multiple platforms being supported, the workload of BC Publisher increases. In BC Publisher 2012, the workload can be spread over multiple BC Publisher application servers. This requires that the Publisher web services must be configured at one of the BC Publisher application servers (the primary server). That server will maintain the publishing queue and distribute the publishing jobs to the other application servers (secondary servers). The Publish job must be distributed to the BC Publisher Application server which has the appropriate licenses to execute the job.
4.4.2 Near real-time publishing
When renditions must be generated within workflows, the BC Publisher should create renditions at workflow initiation instead of at scheduled times. BC Publisher 2012 has been improved so that it can publish and render immediately on demand.
4.4.3 Compatibility
Publishing modules written in Visual Basic 6 that have been developed for older versions of BC Publisher are incompatible with Publisher 2011 and higher. A legacy module is provided for Partners and customers that want to use such modules with Publisher 2011 or higher. This Visual Basic 6 wrapper makes it possible to use such modules with the latest Publisher versions in most cases. Please contact BlueCielo to assist in enabling legacy modules within the BC Publisher 2012 configurator.
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5 Microsoft SharePoint solutions
Microsoft SharePoint is an ideal portal for collaboration, publishing information, and integrating business processes. Microsoft SharePoint provides storage and search and retrieval functionality for office documents with metadata, check-in/check-out, and revisions. However, the management and publication of engineering data like drawings and specifications with all of their relationships, deep CAD integration, and extensive approval processes require more functionality. BlueCielo offers extensive engineering content management solutions that enable you to optimize all your business processes in which technical documentation is crucial. Through integration with Microsoft SharePoint, your engineering content management (ECM) solution can be expanded even further within your enterprise. BlueCielo not only provides solutions to provide engineering content to the rest of the organization through Microsoft SharePoint, we also provide solutions that use Microsoft SharePoint as an engineering collaboration portal.
5.1 Publishing to Microsoft SharePoint
To disclose knowledge to the enterprise, Microsoft SharePoint is used as a portal with a standard and modern user interface. Engineering content can be provided to Microsoft SharePoint sites with our BlueCielo Publisher. If required, the documents can be rendered to Adobe PDF first and, based on status changes in the BC [M] vault, the documents and their metadata can be sent to Microsoft SharePoint. This is specifically
useful to provide information without expecting the Microsoft SharePoint users to make changes to the documents, for example, in case of regulations, standards, and procedures.
New in the BC Publisher 2012 is the possibility to use MS SharePoint as a content
source. Documents can be rendered and published from a MS SharePoint site to another site or to another content management system, like BC Meridian Enterprise.
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5.2 BC [M] Web Parts
The internal user community that requires engineering content for their own business processes can access the data through Microsoft SharePoint. A web part enables the users to directly access the technical content that resides in the BC [M] vault.
Depending on the configuration of the Microsoft SharePoint site, the appropriate content can be made available to the users working within a specific Microsoft SharePoint site. For example, this is useful to provide Microsoft SharePoint sites for specific project teams. Another option is to show a BC [M] navigation view in the web part, like My To-Do list. The web parts can be considered as a extension of our BC [M] Web Access. With BC [M] Office Web Client licenses, you are also entitled to install a BC [M] Office Web Part,
which includes our viewer. The BC [M] Office Web Client license requires a BC [M] Database Connection license. In due time, we will also bring a BC [M] Power Web Part to market that can be used with the BC [M] Power Web Client license.
5.3 Collaboration portal with Microsoft SharePoint
If collaboration is required with user groups outside your organization, like contractors who need to participate in a project, an engineering collaboration portal can be created
with Microsoft SharePoint. This solution is based on our BC [M] Global Collaboration Framework, for which more in-depth information is provided in a separate white paper. The concept of the collaboration solution is that documents in BC [M] are enlisted for collaboration with a specific Microsoft SharePoint site. The enlisted documents are visible within the Microsoft SharePoint site. In the site, new documents can be created and will be synchronized to BC [M]. The BC [M] Global Collaboration Framework solution ensures that the ownership of the documents is managed correctly.
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5.4 Engineering content management for Microsoft SharePoint
BlueCielo has very powerful solutions for Microsoft SharePoint available, but when engineering content management is required entirely within a Microsoft SharePoint environment, we recommend BlueCielo ProjectForce. BlueCielo ProjectForce allows users to manage information for all engineering and construction activities from a single project environment. The solution is based on
Microsoft SharePoint, which provides BlueCielo ProjectForce with enterprise scalability, global flexibility, and excellent performance. BlueCielo ProjectForce enables engineering documents to be stored in a central project environment with full control and automatic sharing with other project participants. BC ProjectForce 2012 will support
AutoDesk Revit and enhanced support for MS Office.
5.5 Solution overview
In the picture below, all four Microsoft SharePoint related solutions are represented to support different use cases that might apply within the
enterprise, both for internal and external stakeholders. Any combination can be made to meet your specific business requirements.
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Taking ECM to the Enterprise
6 About BlueCielo ECM Solutions
6.1.1 BlueCielo ECM Solutions
BlueCielo ECM Solutions is a world leader in sophisticated software solutions in Asset Information Management (AIM) and Engineering Content Management (ECM) for owner/operators, and engineering document control for engineering, procurement and construction projects (EPC, AEC). With over 300,000 satisfied users worldwide, BlueCielo’s independent AIM and ECM solutions integrate with virtually all mainstream document management systems, enterprise content management systems and operational business control systems, such as for maintenance, engineering and project management. For more information, please visit www.bluecieloecm.com.
6.1.2 Contact info
Corporate Headquarters
BlueCielo ECM Solutions
Handelskade 49
2288 BA Rijswijk
The Netherlands
T +31 70 413 37 00
F +31 70 413 37 01
www.bluecieloecm.com
Americas
102 Pickering Way
Suite 303
Exton, PA 19341
USA
Toll-Free: (800) 531-2287
T +1 610 524-1311
F +1 610 524-0458
www.bluecieloecm.com
Brazil
BlueCielo do Brasil Soluçöes de
Gerenciamento Ltda
Rua Almirante Tamandaré, 287
Centro - Santo André - SP
cep 09040-040
Brasil
T +55 (11) 4437-1727
F +55 (11) 4437-1727
Europe, Asia, Pacific Rim,
Middle East, Africa
Handelskade 49
2288 BA Rijswijk
The Netherlands
T +31 70 413 37 00
F +31 70 413 37 01
Benelux: www.bluecielo.nl
United Kingdom & Ireland
Lakeside House
1 Furzeground Way
Stockley Park
Heathrow UB11 1BD
United Kingdom
T +44 (0)208 622 30 52
F +44 (0)208 622 32 00
Finland
BlueCielo ECM Solutions Oy
Upseerinkatu 1
02600 Espoo
Finland
T +358 9 229 171
F +358 9 853 1196
DACH
Essener Strasse 5
46047 Oberhausen
Germany
T +49 208 305 85 00
F +49 208 305 85 025
Russia and CIS countries
Korolev Street 6
249030 Obninsk
Kaluga region,
Russia
T +7 (48439) 63079
F +7 (48439) 65095
Copyright BlueCielo ECM Solutions. All rights reserved. BlueCielo is a registered trademark of
BlueCielo ECM Solutions. All other brand names, product names, or trademarks belong to
their respective holders.