blue ocean strategy -...

29
JANICZEK BLUE OCEAN STRATEGY WORKBOOK BLUE OCEAN STRATEGY How to Create Uncontested Market Space and Make the Competition Irrelevant

Upload: docong

Post on 31-Mar-2019

217 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

JANICZEK BLUE OCEAN STRATEGY WORKBOOK

BLUE OCEAN

STRATEGY

How to Create Uncontested Market Space

and Make the Competition Irrelevant

Page 2: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

The Four Actions Framework p.29

Which of the factors that the industry takes for granted should be eliminated?

Page 1 of 28

Page 3: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

The Four Actions Framework p.29

Which factors should be reduced well below the industry's standard?

Page 2 of 28

Page 4: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

The Four Actions Framework p.29

Which standards should be raised well above the industry's standard?

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc Page 3 of 28

Page 5: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

The Four Actions Framework p.29

Which factors should be created that the industry has never offered?

Eliminate-Reduce-Raise-Create Grid

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 4 of 28

Page 6: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Three Characteristics of a Good Strategy p.37

1. Focus

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 5 of 28

Page 7: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Three Characteristics of a Good Strategy p.37

2. Divergence

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 6 of 28

Page 8: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Three Characteristics of a Good Strategy p.37

3. Compelling Tagline

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 7 of 28

Page 9: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reconstruct Market Boundaries p.49

Path 1: Look Across Alternative Industries

What are the alternative industries to your industry? Why do customers trade across them? By focusing on the key factors that lead buyers to trade across alternative industries and eliminating or reducing everything else, you can create a blue ocean of new market space.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 8 of 28

Page 10: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reconstruct Market Boundaries p.55

Path 2: Look Across Strategic Groups Within Industries

What are the strategic groups in your industry? Why do customers trade up for the higher group, and why do they trade down for the lower one?

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 9 of 28

Page 11: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reconstruct Market Boundaries p.61

Path 3: Look Across the Chain of Buyers

What is the chain of buyers in your industry? Which buyer group does your industry typically focus on? If you shifted the buyer group of your industry, how could you unlock new value?

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 10 of 28

Page 12: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reconstruct Market Boundaries p.65

Path 4: Look Across Complementary Product and Service Offerings

What is the context in which your product or service is issued? What happens before, during, and after? Can you identify the pain points? How can you eliminate these pain points through a complementary product or service offering?

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 11 of 28

Page 13: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reconstruct Market Boundaries p.69

Path 5: Look Across Functional or Emotional Appeal to Buyers

Does your industry compete on functionality or emotional appeal? If you compete on emotional appeal, what elements can you strip out to make it functional? If you compete on functionality, what elements can be added to make it emotional?

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 12 of 28

Page 14: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reconstruct Market Boundaries p.75

Path 6: Look Across Time

What trends have a high probability of impacting your industry, are irreversible, and are evolving in a clear trajectory? How will these trends impact your industry? Given this, how can you open up unprecedented customer utility?

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 13 of 28

Page 15: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Focus on the Big Picture, Not the Numbers p. 81

The Four Steps of Visualizing Strategy 1. Visual Awakening Compare your business with your competitors' by drawing your "as i s " strategy canvas. See where your strategy needs to change.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 14 of 28

Page 16: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Focus on the Big Picture, Not the Numbers p. 81

The Four Steps of Visualizing Strategy 2. Visual Exploration Go into the field to explore the six paths to creating blue oceans. Observe the distinctive advantages of alternative products and services. See which factors you should eliminate, create, or change.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 15 of 28

Page 17: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Focus on the Big Picture, Not the Numbers p. 81

The Four Steps of Visualizing Strategy 3. Visual Strategy Fair Draw your " to be" strategy canvas based on insights from field observations. Get feedback on alternative strategy canvases from customers, competitors' customers, and non-customers. Use feedback to build the best " to be" future strategy.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 16 of 28

Page 18: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Focus on the Big Picture, Not the Numbers p. 81

The Four Steps of Visualizing Strategy 4. Visual Communication Distribute your before-and-after strategic profiles on one page for easy comparison. Support only those projects and operational moves that allow your company to close the gaps to actualize the new strategy.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 17 of 28

Page 19: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reach Beyond Existing Demand p.101

Three Tiers of Non-customers First Tier: "Soon-to-be" non-customers who are on the edge of your market, waiting to jump ship.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 18 of 28

Page 20: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reach Beyond Existing Demand p.101

Three Tiers of Non-customers Second Tier: "Refusing" non-customers who consciously choose against your market.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 19 of 28

Page 21: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Reach Beyond Existing Demand p.101

Three Tiers of Non-customers Third Tier: "Unexplored" non-customers who are in markets distant from yours.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 20 of 28

Page 22: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Get the Strategic Sequence Right p.117

1. Buyer Utility

The starting point is buyer utility. Does your offering unlock exceptional utility? Is there a compelling reason for the mass of people to buy it? Absent this, there is no blue ocean potential to begin with. Here there are only two options. Park the idea, or rethink it until you reach an affirmative answer.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 21 of 28

Page 23: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Get the Strategic Sequence Right p.119

2. Price

When you clear the exceptional utility bar, you advance to the second step: setting the right strategic price. Remember, a company does not want to rely solely on price to create demand. The key question here is this: Is your offering priced to attract the mass of target buyers so that they have a compelling ability to pay for your offering? If it is not, they cannot buy it. Nor wil l the offering create irresistible market buzz.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 22 of 28

Page 24: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Get the Strategic Sequence Right p.119

3. Cost

Can you produce your offering at the target cost and still earn a healthy profit margin? Can you profit at the strategic price—the price easily accessible to the mass of target buyers?

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 23 of 28

Page 25: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

Get the Strategic Sequence Right p.119

4. Adoption

What are the adoption hurdles in rolling out your idea? Have you addressed these up front? The formulation of blue ocean strategy is complete only when you can address adoption hurdles in the beginning to ensure the successful actualization of your idea.

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 24 of 28

Page 26: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

k o o b k r o W y g e t a r t S n a e c O e lu B l

le c l y C

E 2 1 e r

.

1 y p . B u

p e

ityof

i

l i s tie U g a r t e S t

uyix B S e e h h

I- h-

v6

a l s o p is Di

5.

. e 3 .

U

s

ry e

2

.

i v e l D

e s a h c r u P

y it ici

p l im Si

k is Ri

e g a Im d n a n u

Ll_

8 2 f o 5 2 e g a P

5 0 7/ 0 0/

r e h t O

Page 27: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

k o o b k r o W y g e t a r t S n a e c O e lu B l

0 4

p.

x e d In a e Id n a e c O e lu Bl

e r e h t

g i n ? l l g e l n p r i

m e omf f

c o

y it ti U

e h t o t le ibl

si s e c c a ly

si e ar s ?

ice uye

ur o youss

y a Is m

e ic ri P

e h t t e e m e r u t c u r t s

t s o C

s le d l r u h n oi

ti p o d a d e s s e r d d a u ? y o un t

y o e r v

e f r

a p

H u

n oi

ti p o d A

8 2 f o 2 e g a P

5 0 7/ 0 0/

Page 28: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

k o o b k r o W y g e t a r t S n a e c O e lu

CO

00

p.

s le d l r u H

y e

e m o c r e v O

a r o f d e e n e h t o t p u s e e y . loft.

p i h m s e i c g gi

n e i t a k r a

Wastr

e iv iti

ni g o C

s. ie di u t s

s d e e d

r

c

i t e u r

m o i s

R

e. im ti

f o d in ki

t a h t

n io ti a iv ti o

t o h s t e g

O . >- CL

i t , d n a t s

t u p

s ic iti

o l P

8 2 f o 7 2 e g a P

5 0 7/ 0 0/

Page 29: BLUE OCEAN STRATEGY - Janiczek.cominfo.janiczek.com/acton/attachment/10444/f-0047/1/-/-/-/-/Blue...Blue Ocean Strategy Workbook Reconstruct Market Boundaries p.55 Path 2: Look Across

Blue Ocean Strategy Workbook

J:\JJJ\2005GoalsUAIdealTeamICPurpose\BlueOcean072905\BlueOceanStrategyWorkbook072905.doc 10/07/05 Page 28 of 28