bloomberg businessweek captains of industry randall l ...€¦ · randall l. stephenson, at&t...
TRANSCRIPT
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 1
[RECORDED ANNOUNCEMENT RE CELL PHONES]
SUSAN ENGEL: Good evening. My name is Susan Engel ,
and I have the privilege of being the Director of t he
lecture series here at 92nd Street Y. I am delight ed to
welcome you to our Captains of Industry series, bro ught to
you by our partners, Bloomberg BusinessWeek. On behalf of
92nd Street Y, I want to thank Bloomberg BusinessWeek for
their continuing participation in this very importa nt
program.
We encourage you, the audience, to participate in t his
evening's program as well. Our ushers have handed out
cards for you to write your questions, and they wil l be
coming down the aisles midway through the program t o
collect the cards.
I am not delighted to welcome back to this stage No rm
Pearlstine, Chief Content Officer of Bloomberg and Chairman
of Bloomberg BusinessWeek. Before joining Bloomberg in
2008, Norm spent most of his illustrious editorial career
at the Wall Street Journal and Time, Inc. When Bloomberg
acquired BusinessWeek two years ago, Norm was named
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 2 chairman and the program and the publications just
continued to soar under his leadership.
Ladies and gentlemen, without further ado, please j oin
me in welcoming to this stage Bloomberg BusinessWeek
Chairman Norm Pearlstine. [APPLAUSE]
NORM PEARLSTINE: Thank you so much. Thank you and
good evening. It's my pleasure to be back on the s tage
tonight with Randall Stephenson, who is the CEO of AT&T and
one of the remarkable visionaries in the world of t elecom.
A native of Oklahoma, he joined Southwestern Bell, then a
unit of AT&T in 1982. Over the nearly 30 years sin ce then,
he saw the breakout of AT&T in January of 1984, the
reconstitution of AT&T through a series of acquisit ions and
now is presiding over the company at a time when th e
digital revolution is really changing not only his
business, but all of our businesses, and the combin ation of
digital, mobile and the cloud have really gotten a
tremendous amount of your attention in the years si nce you
became CEO.
I thought perhaps we could begin, if you might just
talk a little bit about what you've witnessed in th at 30-
year career and where you think we're going from he re.
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 3
RANDALL L. STEPHENSON: A 30-year career. Actually ,
we mentioned backstage when I started with Southwes tern
Bell in 1982, there was no such thing as mobile tel ephony,
and broadband wasn't even a product or a concept th at
anybody had even conceived of at that time. You pi ck your
head up today and those two capabilities and produc t lines
basically underpin or represent 75% of our $125 bil lion
revenue stream today.
We were largely a voice telephony company. Obvious ly,
over the 1980s, the 1990s, mobility took off and we
invested ourselves very, very heavily in that. But really
mobility -- if you think about it, it took 25 years for the
mobile voice capability to really scale and become a
national capability. Over that 25 years, that beca me
somewhere around a $40 billion revenue stream.
We started the mobile broadband business in earnest
literally in 2007. In that period of time, our mob ile data
business, our mobile broadband business is now in e xcess of
the voice business. It's growing at a 20% clip yea r over
year. The volumes from the mobile broadband busine ss
because of apps and iPhones and tablets and so fort h, over
the last four years, the volumes on these networks have
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 4 grown 8,000%. That has been obviously a logistical effort
to try to stay ahead of those kinds of volumes.
I tell people that 8,000% doesn't sound like a lot,
but try to just conceive if JFK had traffic increas ed by
8,000% in a 4-year period of time, what would be in volved
in trying to get that kind of infrastructure deploy ed in
such a short period of time. But it's been an amaz ing
period. Just the last 4 years have been as amazing a
growth time as I experienced the first 26 years. I mean
really it has dwarfed what we saw the first 26 year s.
I am convinced -- you mentioned it -- that with the
next generation of mobile networks -- we call it LT E.
You've probably read about that and the cloud. I t hink the
next five are going to make the last four look inno cent, to
be quite candid. I'm expecting a period of we like to call
it controlled chaos, but we think it's going to be a
chaotic time in our industry. It's going to be a v ery
exciting time.
NORM PEARLSTINE: So given your size with 260,000
employees, annual revenues of about $125 billion ro ughly,
why do you need to spend $39 billion to go buy T-Mo bile's
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 5 US wireless operations? What can they do that you can't do
yourself?
RANDALL L. STEPHENSON: So if I will go back, this
8,000% growth in mobile data traffic that we've exp erienced
over the last four years, that requires an incredib le
amount of capacity if you think about, as I just sa id,
where this is going. Consider this 8,000% growth h as been
driven by smart phones. It's been iPhones and Andr oid
phones. Tablets are really just beginning.
But when we go to the next technology and you begin to
take all the content that we all carry around on th ese
smart phones and our tablets, when you talk about t he
cloud, think about all this content being put up in to the
infrastructure layer of the network. So now when y ou go to
play a song, when you go to access your address boo k,
you're going to be going across that network. Thin k about
what that's going to do to traffic.
We purchased in 2007 -- one of the first things I d id
in my job is we went out and bought a lot of spectr um. In
our business, that capacity is represented by airwa ves.
You have to own a lot of airwaves and a lot of cell towers
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 6 to accommodate that kind of capacity. We spent $9 billion
just on airwaves to accommodate this growth.
We're sitting at a place right now, New York City
being an example, where we can now see an exhaust s ituation
of this spectrum, meaning we're out of capacity. A nd the
government is working very diligently trying to get
capacity online. They're going to have to find cap acity,
clear it, put it in the marketplace. My view is if this
government were operating at peak efficiency, which I do
not believe our congress is operating at peak effic iency
right now, but if it were, it's going to be at leas t six
years before more of this spectrum or capacity come s
online. Therefore, T-Mobile.
T-Mobile, the German -- Deutsche Telecom, the Germa n
telephone company, owns T-Mobile USA. They are
experiencing in Europe what we're experiencing here in the
United States. They came out last year and said, " We
cannot fund this capacity in the US and in Europe. We're
leading the US." So it looked like an opportunity for us.
We put their spectrum of networks with ours. It
basically results in about a 30% to 40% lift in cap acity.
And so for me, this is what I lay awake at night wo rrying
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 7 about, is how to bring more capacity online. Here is a
terrific opportunity to lift capacity, give ourselv es more
headroom before we hit these capacity walls, and ho pefully
the government brings spectrum to bear in the inter im.
NORM PEARLSTINE: Well, the government has taken a
somewhat jaundiced view of this deal.
RANDALL L. STEPHENSON: Do you really think so?
[LAUGHTER]
NORM PEARLSTINE: Well, I could be wrong. It's not
easy to understand the FCC or the Justice Departmen t, but
it seems like the Justice Department wants to go to trial
with you in February over this. When the FCC wante d
hearings, you decided to withdraw your application there.
Is there a way that you think you can find common g round?
Is there a way to pull this off? Or is it somethin g where
you just have to prove to the courts that it's not going to
be anti-competitive?
RANDALL L. STEPHENSON: We have to be prepared to d o
both. We've said that we're preparing to go to tri al. We
actually think we have a very good case to take to trial.
If you look at the Department of Justice and the wa y they
define the market, they define the market very narr owly,
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 8 that there are only a handful of competitors. They say
there are basically four competitors, and by taking T-
Mobile out of the equation, that you're going to ac tually
reduce the number of competitors and therefore have the
ability to price up services and cause prices to go up.
That's a terrific theory, and in most antitrust cas es
that theory hangs together quite nicely. This is a
situation that is so counter to that theory. What is
transpiring? You're actually going to put two comp anies
together with one goal in mind, and that is to lift
capacity. In our industry that’s highly competitiv e, you
lift capacity. You increase capacity in a competit ive
environment. Prices will go only one direction. T hey will
go down.
In fact, you look over the last 10 years. This
industry has experienced unprecedented consolidatio ns.
There have been a number of consolidations. And st ill any
market in the US, you can still choose between five
providers. Over that 10-year period of time, voice pricing
has dropped by 50%. If you look at data pricing ov er the
last four years, just since these products really h it the
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 9 market, data pricing in that four-year period of ti me, a
megabyte of data to buy it has gone down 90%.
So we feel very strongly that the case is real stro ng
that this is a transaction that will not result in upward
pricing pressure. In fact, we think it will result in
higher capacity and lower prices. Indeed, my premi se is in
our industry, you hit a place where you run out of
capacity, you have one of two options. You raise p rices or
you let quality deteriorate. And so we think there is an
inevitable conclusion to our transaction not gettin g done.
We will run out of capacity, which will result in h igher
prices, not the opposite.
NORM PEARLSTINE: Will T-Mobile stay in the market, do
you think, if you can't do a deal with them?
RANDALL L. STEPHENSON: You know, I can only go by
what they have said publicly. What they have said publicly
is they're not going to invest in the US anymore. The
business is going to have to stand on its own. Wha tever
cash flows it generates is what it will invest in t he
business. T-Mobile USA is in a difficult situation . They
do not have sufficient spectrum to make the next te chnology
change, so we're all moving to fourth generation mo bile
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 10 broadband, LTE. To do that requires big blocks of this
spectrum.
So the $9 billion we invested in spectrum a couple of
years ago, that's where we're deploying that techno logy.
T-Mobile doesn't have this spectrum. They have no path to
get to the next wave of technology. In our industr y, if
you miss a technology revolution, you probably don' t do
quite well for the next 5 to 10 years. It is that costly
in our industry to miss the technology wave. They' re in a
situation where they don't have the capacity to get to the
next technology wave.
NORM PEARLSTINE: How important is video going to b e
going forward for smart phones?
RANDALL L. STEPHENSON: It is the next major acute app
for mobile communications. I think it's going to b e very
important for smart phones. We're all probably usi ng video
on smart phones now. It's a good experience. It's not a
great experience. Where I believe video is going t o be
significant is going to be in the tablet environmen t, the
personal computing. So your tablets, your iPads, y our
Android tablets. That's where I believe video is g oing to
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 11 play a really critical role and people will consume a lot
of video.
Video is the greatest driver of these capacity
requirements that we're experiencing. In fact, the re are
periods of time when you look at our mobile broadba nd
network, and Netflix will represent 30% of the tota l
traffic on our network, so video is a huge driver o f
traffic.
NORM PEARLSTINE: Can you regulate that at all with
price to reduce its use, or that's not the game you want to
play?
RANDALL L. STEPHENSON: No. Actually looking at th e
capacity situation that we have, if you go back to midyear
last year, 2010, we made the first in the industry to make
a move on pricing. What we have traditionally done in this
industry with data is we price it like a buffet. I t's
basically $30 and it's all you can eat. As a resul t, you
get a lot of people who consume a significant amoun t of
data and they're effectively being subsidized by pe ople who
don't consume a lot of data.
So we made a move to make our pricing more variable in
nature. If you consume a lot, you pay more. If yo u
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 12 consume a little, you pay very little. That is don e to
make sure that the cost-causer is paying the freigh t, and
also to help begin to influence the behavior of peo ple on
these devices.
What happens when you start to charge people when t hey
consume certain levels of data, these are all WiFi enabled.
We see people suddenly when they get into their hom e or
their office make sure that these are connected to WiFi so
they're not running up big bills on data.
NORM PEARLSTINE: You said if this deal goes throug h,
you would bring back about 5,000 jobs from India to the US.
For what purpose, and why is one contingent upon th e other?
RANDALL L. STEPHENSON: So you look at what has
transpired in our industry over time. A lot of com panies
who have customer care type functions, for cost rea sons a
lot of those jobs have been moved overseas. When w e look
at this particular transaction, you put the two com panies
together and a lot of the synergies come by you're not
going to need as many people doing customer care.
We're in a situation in this country where we looke d
at it and we said, "This is probably not a time to be
rationalizing your cost structure by doing a lot of
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 13 layoffs." A lot of these jobs for care are positio ned
overseas. So we said the commitment, first of all, what we
want to do is get the synergies by the centers that are
offshored, make sure we don't affect US employment.
And as we began to look at it, we said, "If you rea lly
wanted to right-size this care function and take a customer
service level to best in class, you actually would need to
add 5,000 more jobs here in the US." So take the c are in
the overseas down, add 5,000 jobs here. The net ef fect on
US employment would be a growth of 5,000 jobs. So the
transaction gives it the opportunity to take those kinds of
actions.
NORM PEARLSTINE: In what ways are you a leading
indicator for the economy in terms of demand for yo ur
products? Are you completely in a different world, or does
the economy make a difference? You've met in a tim e when
we'll be lucky if we get growth of 2% this year. Y ou're
growing significantly faster than that. Is that a
temporary phenomenon where over time you track the economy,
or do you think that telecom can outperform it -- c ontinue
to going forward?
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 14
RANDALL L. STEPHENSON: It's interesting. I’m goin g
to stay focused on the mobility side of the house. We have
a broad portfolio of businesses, a lot of multinati onal
corporations that we do a lot of business with.
NORM PEARLSTINE: Then you have some fixed line --
RANDALL L. STEPHENSON: Fixed line telephone servic e,
and so those kind of have their own dynamics. But if I
could just stay focused on the main driver of our b usiness,
mobility, for a moment -- it's fascinating to consi der what
has happened since 2008. If you think about 2008, we have
gone through, since I have been alive, probably one of the
most difficult economic situations that we've exper ienced
in this country. And significant unemployment, sig nificant
reductions of capital investment in this country, a nd our
particular industry over that timeframe, 2008 throu gh 2011
-- and this will continue into 2012 -- has invested at
record levels throughout the entire timeframe.
In fact, we have invested just in pure capital
expenditures $20 billion per year. We're investing more in
the United States this year and last year than any other
company in the United States. These are record lev els.
That doesn't include the $9 billion that we put out for
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 15 spectrum and acquisitions that we've done to try to augment
capacity.
So here is an industry that during one of the work
economic cycles we've been through in this country has done
nothing but invest and grow. And while we've been
investing and growing and building this infrastruct ure
layer, there has been an entire ecosystem that's be en
investing at a very hyper pace. So think of this d evice.
I mean, Apple. Apple has really grown up and becom e a
major -- the largest company in the world by market cap
over that same time horizon by virtue of this same
infrastructure capability.
Think about Google developing an Android operating
system. That's a phenomenal feat to develop someth ing that
sophisticated in such a short period of time over t he same
time horizon. And now think about the applications and the
application ecosystem that has developed. There is an
entire economy that has been built on top of all of this
throughout this timeframe.
And so is it countercyclical? Yeah, you can say it 's
countercyclical. I believe actually it is serving to prop
up the economy. It will serve as an infrastructure layer
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 16 that will drive this economy I believe the next few years
as much as maybe the combustion engine did back in the
early 1900s. I think it's really that important.
NORM PEARLSTINE: You've had a close and sometimes
complicated relationship with Apple over the years as the
first big carrier to use the iPhone and so forth. Did you
-- did you get involved in direct negotiations with Steve
Jobs while he was alive and running the company? I f so, do
you see changes in the company going forward?
RANDALL L. STEPHENSON: I've had the privilege of
working directly with Steve over that timeframe. I 'm
trying to remember. It was 2005, I believe, when w hat we
owned was a 50% interest in Singular wireless. I w as
chairman of the board of Cingular wireless at the t ime, and
the guy we had running Cingular, Stan Sigman, came in and
said, "We've got this interesting idea. It's a pho ne that
is being developed by Apple," and they tried to des cribe
this. I said, "Well, let me see it." He said, "It doesn't
exist yet." And what exactly is it going to do?
Well, we talked about some of the basic functionali ty,
but the more we talked about it, we were just in th e early
throes of building this third generation mobile bro adband
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 17 network, and the more we talked about it, the more you
began to think about an environment where just in a very
simplistic user interface, you begin to access data on the
internet over one of these devices. We got really, really
excited about it. So we said, "Let's go try to do this."
Well, as you might well guess, Apple -- nothing is
quite like it normally is with Apple. To do this
particular deal required us to fundamentally change our
business model, how we distributed, how we priced. It was
just the whole model for how we deal with handset
manufacturers.
We were so convicted of this that we made a major
shift in our business model to do the deal. To Ste ve Job's
credit, when you become a partner with him, if you take a
risk on him, he'll take a risk on you. So it creat ed a
very unique relationship over that four-year time h orizon.
I like to -- I really believe that scaling this
device, I mean, it put a lot of stress on us and it really
tested our ability to build a mobile network to han dle
these types of volumes. But it's been a very produ ctive
relationship with us. You asked how will it change Apple
with Steve being gone. He has -- I believe he has built
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 18 his DNA into that organization. This is an organiz ation
that is built around innovation. It's built around the
customer experience. They are as focused on the cu stomer
experience as any organization I have ever seen.
Tim Cook is an incredibly gifted executive, so I am of
a mindset that it's going to be -- this is so ingra ined in
their DNA, they're going to be very successful for a long
time.
NORM PEARLSTINE: I was surprised to see that in th e
US we are now selling almost as many smart phones u sing
Android as you are Apples. So you presumably deal pretty
closely with the Google folks as well. How would y ou
compare those two companies? One is much more open -sourced
than the other.
RANDALL L. STEPHENSON: That's really the main
difference, right? I mean, Apple is a controlled u ser
experience. People talk about control like it's a dirty
word, but they're doing it for one purpose. They w ant that
user experience to be unequivocal, right? They wan t it to
be a very unique experience.
The Google experience, they're very much concerned
about the user experience, but it's open and let ot her
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 19 developers come in and develop their own capabiliti es in an
Android environment, and I'll be honest with you. When
they first announced they were going to develop an Android,
I was skeptical.
Developing an OS may sound like an easy thing to do .
It is complex. It is a very difficult thing to do. Many
have tried. Most have failed. It is a tribute to the
Google innovation and technical capabilities to do what
they have done with Android. They're a very impres sive
company.
NORM PEARLSTINE: Do you see their sales overtaking
those of Apple in the near future for you?
RANDALL L. STEPHENSON: Android devices -- oh, in o ur
particular channel?
NORM PEARLSTINE: Yeah.
RANDALL L. STEPHENSON: You know, we have built an
incredible franchise around the Apple products. We have
millions of Apple customers that are very, very loy al.
They do not churn in our industry, meaning they don 't leave
us and go to other carriers. And so it's such a ma jor
franchise that it would take a long time before ano ther OS
overtook Apple in our particular lineup.
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 20
That said, and you said it earlier, in the third
quarter we were kind of 50% Apple, 50% non-Apple. And
largely the non-Apple was Android. I mean, it was the
overwhelming majority of the non-Apple. Fourth qua rter,
you saw the numbers we released yesterday. We're j ust
having a blowout holiday season, and that holiday s eason is
being driven by the new iPhone. I suspect that the fourth
quarter, Apple will have a dominant share in our ch annel.
NORM PEARLSTINE: Can you talk a little bit about
global competition, not only in terms of Samsung ve rsus
Apple, but also about the United States and its pos ition
vis-à-vis other countries, especially when it comes to
commitment to digital technology? Are there places that we
ought to be paying attention to that we can learn f rom and
do you see the growth of smart phone utilization in China,
where we're just seeing some extraordinary numbers,
suggestive to the commitment to the technology itse lf in
ways that might create big competition?
RANDALL L. STEPHENSON: I'll start with the US in
terms of where we are in broadband investment and
innovation and being on the edge of the innovation cycle
and mobility and mobile broadband capabilities. Ap ple,
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 21 Google, any of your key application developers, the key
hardware manufacturers, whether it be Cisco, whethe r it be
Alcatel Lucent, Ericsson, Wahway? What is the numb er one
place they work to put in place innovation first? It's
always in the US.
In mobile broadband, the US is by far leading the
charge in terms of mobile broadband technology.
NORM PEARLSTINE: But not in terms of speeds.
RANDALL L. STEPHENSON: So you're going to have som e
places like South Korea where they have better mobi le
broadband speeds. But put this into context, right ? South
Korea, there are 50 million people all in a place a bout the
size of Indiana. So building a mobile broadband ne twork
with great speeds on that type of footprint versus the US
is a very different proposition.
I will also say what is the main input for mobile
broadband and mobile broadband speeds and performan ce? I
go back to its wireless spectrum. And in South Kor ea where
they have done a lot, they're not yet hard going do wn the
path of LTE. That's being led in the US. But what they
have done in South Korea, there are three competito rs in
South Korea. Those competitors have spectrum posit ions
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 22 that are about ten times what the carriers in the U nited
States have, what we have in the United States.
You can't get the performance, the speed and the
throughput in this industry if you don't have the r eally
robust spectrum position. If you're exhausting spe ctrum,
you're just inherently going to be at a disadvantag e. So I
kind of -- south Korea, they've done a great job. I think
their spectrum policy has obviously been very good.
They've freed up a lot of spectrum. They have not been
intimidated by the fact that three/four competitors is
probably a good, healthy marketplace.
What do you see? Their innovation is running on pa r
with the US, a little behind. But they're doing we ll. But
the US is leading the charge, and when you think ab out
going to LTE the next generation, the US is by itse lf.
Now how will this change? I think we're at a place as
a country where we have to recognize that we have d rawn the
focus of innovation. We have drawn the focus of R& D. We
have drawn the focus of the Ciscos, the Alcatel Luc ents and
so forth. But what's happening today, you said it. China.
China Mobile has 500 million subscribers just by th emselves
and China Telecom, the Indians have -- I believe th eir
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 23 latest number, they're well over half a billion
subscribers. I think they're actually closing in o n a
billion.
So if you're the innovation drivers, where are you
going to begin to look in the future? I worry abou t they
begin to look where the volume and the scale is, an d so we
in the US are going to have to, I think, get our ac t
together. We're going to have to make sure that ou r
spectrum policies are right so that we can lead the
innovation curves. Without the spectrum, you're no t going
to be the focus of the innovation and the advanceme nt.
NORM PEARLSTINE: Can you talk a little bit about,
just to come back to the question regarding the reg ulatory
environment here in the US. Do you have a sense th at the
pushback you're seeing to the proposed merger with T-Mobile
is specific to this deal, or is it, in your mind,
symptomatic of a broader change in government attit udes
toward business, either with this administration or
particularly in the space of telecom?
RANDALL L. STEPHENSON: It's probably a broader
sentiment that's reflective of a mindset towards gr eater
regulation and greater oversight. But I really -- I said
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 24 it's never the regulation. It's generally the regu lator.
But then the root cause is probably not the regulat or. I
believe the root cause in our industry -- and I thi nk this
is pervasive throughout the United States -- is we -- our
Congress has been very lazy in terms of how it has
legislated the role of our regulators. You're seei ng this
begin to play itself out dramatically.
Here is a classic example, our particular transacti on.
To gain approval of this transaction, we have to ge t DOJ
approval and we have to get the FCC's approval. Th e FCC's
jurisdiction is established by Congress because the re is a
transfer of the spectrum licenses. What is the bas is for
approving a spectrum transfer? It has to be in the public
interest -- not defined much more than that by Cong ress.
What is Congress's intent in defining the public in terest?
If you're a regulator and you have that broad of a
requirement to establish a licensed transfer, then the
personality of the regulators, the ideals of the
regulators, the ideology of the regulators, the opi nions of
the regulators become very important in a process l ike this
and so you tend to get wild swings based on who is sitting
in particular chairs at any point in time.
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 25
My challenge really is one to congress. Congress
needs to be more specific on what their intent is w hen they
write legislation. There is a healthcare bill came out
last year. We still don't know how to implement th e
healthcare bill because the legislation was very br oad. It
wasn't prescriptive. So we have regulators now try ing to
figure out what was the intent. How do we want thi s
implemented? And so most of us industry are sittin g here
waiting and waiting to implement legislation that h as been
passed a year ago. So I just think that it's proba bly
symptomatic of a legislative issue more than it is a
regulatory issue.
NORM PEARLSTINE: Does it reflect in any way a kind of
broad consumer concern, not only about price, but a bout the
whole relationship to the industry, whether it's is sues of
privacy or issues of quality of service, or anythin g else
that suggests just a few of having too much power
concentrated in any one or two companies?
RANDALL L. STEPHENSON: I won't say that it's a fea r
of too much concentration, although some of the FCC 's paper
they put out our deal and the DOJ's complaint talk about
market concentration. But it's -- you read the com plaints
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 26 or you read the FCC's paper and it's interesting be cause
they lay out very specifically that our transaction doesn't
fit the model that they see for the industry.
There is -- it's actually very interesting to see t his
paper that was put out last week because the FCC sa ys in
the paper that absent an independent T-Mobile, T-Mo bile
standing on its own, the cable operators who own a big
block of spectrum, do not have any basis to get int o the
wireless business.
So they said basically the review is T-Mobile and t he
cable guys need to get together and T-Mobile will b e the
basis for the cable industry to get into the wirele ss
business. They put that paper out last week. Lite rally
two days later it's announced that Verizon is buyin g the
spectrum from the cable operators and is offering t he cable
operators their service to sell to their customers. The
cable guys two days later are in the wireless busin ess by
virtue of another operator that was not anticipated by the
FCC.
It's just an indication. This is a dynamic, it's a
fast-changing business. It's a hugely capital-inte nsive
business. The capital reallocates itself very quic kly by
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 27 virtue of deals, by virtue of sales of assets and s o forth,
and a regulator trying to stay ahead of that in an industry
like this, it just cannot anticipate all the change s in an
industry like this.
NORM PEARLSTINE: Talk a little bit about the AT&T of
today and the AT&T you went to work for. That was a
company which in addition to having much more of a New
York/New Jersey focus in terms of headquarters, ins tead of
Dallas, had Bell Labs, had a commitment to pure res earch,
had tremendous power of pricing because it really w as a
regulated monopoly. If we had not broken up AT&T a nd just
left things as they were, would we be in better or worse
shape today, do you think?
RANDALL L. STEPHENSON: Better or worse shape? I
think the industry would be far less dynamic than i t is
today. Think about it. The AT&T that owned that w ireless
spectrum for a long time -- when AT&T was broken up by
Judge Green, the spectrum actually went to the baby Bells.
The baby Bells, in the mid-80s is when they began d eploying
wireless technology. That's when we deployed our f irst
cell tower in Dallas, Texas.
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 28
The necessity is the mother of invention. The baby
Bells were looking for new growth opportunities. H ere is
this wireless spectrum, and all of a sudden here co mes
wireless. Then wireless becomes a competitive entr ée
against the traditional voice businesses. I think the
breakup served to actually accelerate the innovatio n cycles
in this country. I think that was all healthy. I think
without the breakup you probably would have gotten here
because the rest of the globe would have gotten her e, but
we wouldn’t have gotten here first, and the US has led the
charge.
NORM PEARLSTINE: If you're going to be able to go
ahead though to continue this consolidation, then
presumably other industries come in and compete wit h you.
Would that be cable or satellite? Where is the com petition
going to come from?
RANDALL L. STEPHENSON: Oh my. The competitive
invariably in this industry comes from places you n ever
anticipated. You know, I'll be honest with you. W hen I
sit and think about competition, I obviously think a lot
about Verizon. I spend a lot of time thinking about those
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 29 guys. I think a lot about Comcast and Time Warner.
They're going head to head with us. But more and m ore --
NORM PEARLSTINE: Is that Time Warner Cable or --
RANDALL L. STEPHENSON: Time Warner Cable. Excuse me.
But more and more of my time and my staff's time an d our
strategic planning is focused on substitution of pr oduct.
It happens so quick in this industry, so think abou t
building these high-speed mobile broadband networks . So
now this becomes a 10-15 meg device.
Well, what happened when you put that kind of
bandwidth in the fixed line environment? New appli cations
came that displaced other products, like voiceover IP.
Voiceover IP will be here. In fact, Microsoft just bought
Skype. Why? They want a voice client to put over these
devices. They don't need to own a device. They do n't need
to own a network. They can sell voice by virtue of Skype
on these devices.
How about Facebook? I mean, Facebook, they have th is
huge base of users and the social network. How abo ut
texting among all those social users? It's just an IP
service. Texting is a major revenue stream for a c ompany
like AT&T. So our view and our focus has become mo re out
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 30 here in these areas. You know, that's the place wh ere
competition is coming from as well.
It's a very dynamic industry. Competition always
comes from the least expected places.
NORM PEARLSTINE: Where as a society are we going t o
get the kind of research that Bell Labs in its prot ected
environment used to be able to provide, or Xerox Pa rc or
other companies that now are much more focused on a pplied?
RANDALL L. STEPHENSON: I would say virtually all o f
us. I'm aware of very few companies that do what I would
call just core, base research, and some of the thin gs that
we used to see come out of Bell Labs. Most of our research
is applied research, application research. How do we apply
technologies, but not just the core science researc h; a lot
of that we drive out of our vendor communities.
LTE, we basically spend a lot of time working with our
vendors on how do we get to the next place of effic iencies
and speed. So what drives that? Spectrum is a lim ited
resource? Why are we going to LTE? Because it's 3 0% more
efficient at utilizing this spectrum.
Now being 30% more efficient means it's 30% faster, so
people are going to consume more of it. But it's o ur
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 31 vendor community and us working together that's dri ving the
research and development for the new capabilities t hat we
see, but just core research. You know, Bell Labs w as one
of the first to identify the big bang. I have read books
in some of our own archives. I have read about thi s and
it's fascinating.
You are not seeing us do a lot of big-bang research in
our labs anymore. It's all applied research.
NORM PEARLSTINE: And who is doing it? Is it at th e
universities?
RANDALL L. STEPHENSON: It's the universities, yeah .
And it's going to have to be --
NORM PEARLSTINE: Or will it be offshore too?
RANDALL L. STEPHENSON: Obviously, you're seeing th at
type of research done in China. But in the US, it tends to
be the academia and then obviously government-spons ored
research is an important part of this.
NORM PEARLSTINE: What have you learned about your
relationship with the consumer since coming into th is job?
You had a lot of issues when the sale of the iPhone took
off in terms of trying to keep up with that demand. You
have been putting 4G into major metro markets. It' s 70
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 32 million homes you have to have it in by the end of the
year. How do you see consumer demands changing, an d how do
you keep up with that?
RANDALL L. STEPHENSON: We talk to our customers a lot
to try to understand how they relate to and think a bout the
technology that we're putting in their hands and in front
of them. As recently as two years ago, when you ta lked to
our customers about this stuff, these devices, thes e
capabilities and so forth, and tablets and smart ph ones,
our customers were a bit overwhelmed. Many of them were a
bit frustrated by the technology. There was an ave rsion.
It was kind of interesting.
That was two years ago and so that was a lot of our
focus. How do we get our customers past that? Lit erally
in two years, we just finished our latest round of focus
groups working with our customers. What our custom ers tell
us now is this is part of me. This is my identity. This
makes my life better. This makes my life simpler. This
makes my life more efficient. It becomes part of h ow I
socialize.
People honestly, they're at a place where they can' t
conceive of not having this technology in their liv es, so
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 33 it's gone in a very short period of time from a pla ce where
it was intimidating and frustrating to a place toda y where
it's indispensable in how they live and work.
NORM PEARLSTINE: Let me just throw one more questi on
to you. Then I would love to get some questions fr om the
audience, if we could. How do you see this technol ogy
impacting some traditional businesses, books, newsp apers,
magazines, for example? With the advent of the tab let, is
that a savoir or is that something that will contin ue to
put pressure on traditional --
RANDALL L. STEPHENSON: It's going to make traditio nal
media -- it's going to make the market far more eff icient,
and I believe what we saw play out in the music ind ustry is
just a glimpse of what you're going to see play out in all
other forms of media. In the music industry, what
happened? People don't buy full CDs or albums anym ore.
They buy what it is they want. So the market has g otten
very efficient. I don't spent $10. I spend $2 on the
music that I want out of that album.
I believe in books, even textbooks, you will see --
and in fact, you're starting to see this now -- pro fessors
who their kids -- their students don't necessarily need an
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 34 entire textbook. They need particular chapters of a
textbook. Well, the market gets so efficient that you'll
be able to actually extract and buy only what you w ant out
of a textbook.
I suspect -- I know what my behavior is. There are
certain editorialists, op-ed writers and journalist s that I
like. I want to read their piece, but I may not wa nt the
entire publication where they print themselves. So it's
going to be a far more efficient market in terms of how
people access your types of media as well.
We're all going to fight it. You know, we all want to
bundle. We want to bundle wireless with fixed line and so
forth. Why? Because our yields are better and it' s a way
you want to do marketing. But just like the custom er is
always trying to get the most efficient access to o ur
technology, this technology is going to facilitate them
getting the most efficient access to your content a s well.
And so I think it's going to change how all of us i nteract
with media and so forth.
NORM PEARLSTINE: We found the tablets a particular ly
good medium for us in terms of migrating print. I' m happy
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 35 to note we received the mobile industry's award for best
app for news and business information today.
RANDALL L. STEPHENSON: I have used it.
NORM PEARLSTINE: I was particularly happy to see
that.
RANDALL L. STEPHENSON: Congratulations.
NORM PEARLSTINE: Do we have some questions that
anyone can bring up for me? Thank you. What are y our
international plans?
RANDALL L. STEPHENSON: I have worked and traveled all
over the world trying to find an entrée to take thi s
platform that we've built in the US and can you lev erage
that outside the US. It's very, very difficult to do, to
acquire assets and do that. But that said, we have a very,
very impressive position with multinational compani es. A
classic example would be IBM where they have their own
needs to deliver data and services all over the glo be.
Asia is really important to them and Europe. They have
huge network requirements.
Well, there aren't many companies who have the scal e
and the breadth that can deliver all of IBM's traff ic
around the globe. We do that. We do it with a lot of
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 36 partnering and so forth, but we have been working v ery
aggressively to give ourselves a unique position to deliver
traffic all over the globe.
We have a partner. We own a significant portion of
American Movil, a massive Pan-Latin American presen ce from
Brazil all the way up through Central America and M exico.
If you're Bloomberg and you need to deliver traffic video
capabilities and so forth down into Latin America, your CIO
won't know whether it's on the AT&T network or anyb ody
else's.
It's on our infrastructure. We're using Latin Amer ica
as a partner to do that. We just did a deal that w e
announced last week with China Telecom where we're doing
the exact same thing into China. We have some sign ificant
and important assets in Europe. So our key interna tional
strategy is IBM, the JPMorgan Chases, the General M otors,
Royal Dutch Shell. They basically just hand us all their
data requirements and we deliver those around the g lobe and
it's a very important business to us. It's growing very
nicely.
NORM PEARLSTINE: From a consumer point of view, yo u
also -- your smart phones or many more of them are capable
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 37 of being used internationally, I think, more than a nyone
else.
RANDALL L. STEPHENSON: It was a -- in the United
States, we all took directions about 2006, I guess, on what
technology platform were you going to go to. We ch ose to
go down a path that's GSM, but it's a technology pl atform
that's utilized in China, all over Asia, all over E urope,
all over Latin America. It was very important to u s for
exactly the reason you just said because we believe over
time, people like probably most of you in this room will be
doing extensive travel outside the US and we want t his
device to work seamlessly wherever you go. So 97% of the
globe, I believe, your phone will work if you're an AT&T
customer.
NORM PEARLSTINE: When will LTE come to New York?
RANDALL L. STEPHENSON: It's here now. It's up and
running today. It's in throughout most of Manhatta n.
We're expanding it and we're going to other borough s and so
forth, but we have turned it up and it's up and liv e in New
York today.
NORM PEARLSTINE: Will the efficiency of the networ k
grow faster than the consumer's aversion to pay?
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 38
RANDALL L. STEPHENSON: [LAUGHS] It has so far.
Again, the traffic on these networks in four years is up
8,000%. I can assure you our revenues are not up 8 ,000% on
these networks. So the efficiencies -- basically w hat
happens is that the efficiencies of the new technol ogy,
those are one of the things that allow you to keep prices
in check, and that's one of the reasons T-Mobile is so
important. It's just a big driver of efficiencies
absented, again -- you know, we're just within line of
sight of having to just do one thing and that's beg in to
move price.
NORM PEARLSTINE: With mobile LTE innovation in ful l
swing, what's the next chapter of the innovative cy cle of
AT&T?
RANDALL L. STEPHENSON: I mentioned it briefly a
moment ago. But with LTE, think of just significan t
throughputs. I mean, really high bandwidth capabil ities
with low latency. LTE, what's unique about it is t he
latency. You hit an app and you're live. The app is up
and it's moving and it's going. It's kind of a per vasive,
persistent experience when you're using an app.
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 39
Think about that type of capability combined with t he
cloud, where the content is all in an infrastructur e layer
up here, and what that will accommodate. I mean, s uddenly
I become a little more agnostic about device. But whatever
device I am on, whether it's my tablet, whether it' s my
iPhone, my smart phone, whether it's my TV, whether it's my
PC, what is coming and coming quickly is -- and my car.
All of my content, whether it's my music, my contac ts or
whatnot, when I get into my car and it's LTE-enable d, and
it will be, then the music that you have on your iP hone or
on your PC, that music is in your automobile. Your
content, whatever it is that's important to you, yo ur
weather, your maps, whatever it is, that is in your
automobile. It's on your TV. It's pervasively exi stent
wherever you happen to be. That world is not so fa r away
and that world is coming. It's coming very soon.
Begin to think about other applications with these
kind of capabilities. I mean, let your mind wander where
the medical profession goes with these kind of
capabilities. Your records and everything pervasiv ely
available. Think about medical imaging with those kinds of
speeds and emergency medical treatments and so fort h. With
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 40 photography the way it is, you begin to diagnose an d treat
people in a very different way.
The insurance industry is going to radically change .
Think about claims adjustors, whether it be homes o r
whether it be automobiles. I can sit here and go o n and
on, but it is going to fundamentally change busines s. I do
not talk to a single CEO who is not working very
aggressively on how do I change my business model t o
recognize where this is all going. It's going to c hange
everybody's business model. Yours is going to be r adical.
NORM PEARLSTINE: For sure. [LAUGHTER] It's good to
be part of a company with a core terminal whose gro wth is
probably something even you would envy. What type of
consolidation do you foresee with telcos and MSOs? Are
telcos and MSOs dumb pipe companies? [LAUGHTER]
[SIDE B]
RANDALL L. STEPHENSON: You saw it with the
announcement last week of Verizon. The cable compa nies
want into the wireless business. What do they do? They
deliver video. They're bandwidth companies, and so where
is video and bandwidth going? It's going mobile. Every
time we have made prognostications, whether you're in our
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 41 industry or outside of it, in terms of what -- how
applications will go mobile, we always undershoot i t.
I remember this day. It was 1986 doing my first
forecast in a business planning role on what percen tage of
voice traffic would be mobile within a 10-year time
horizon. Internally at our company, we all thought that
forecast is crazy. We missed it by a mile because the
percentage of voice minutes that went mobile in tha t 10
years by far exceeded what the expectations were.
Think about when the first Blackberry came along an d
e-mail went mobile. I mean, mobile e-mail has exce eded
everybody's expectations. The iPhone comes, intern et
capabilities being mobile, it has exceeded everybod y's
expectations. Video will do the same thing. Video on a
mobile environment will exceed what all of us are
anticipating, and so obviously the cable guys have an
interest in being involved and connected to the mob ile
world. That's what the Verizon deal was about, and you're
going to see more of those kind of deals.
The technologies converged. The business models ar e
going to have to change, and you're going to see mo vement.
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 42 Will there be consolidation? I don't know. I susp ect you
will see that at some point. They've tried it.
Cox, one of the best-run cable companies in the Uni ted
States, built a wireless network. They just announ ced
they're shutting it down. I mean, it's hard, right ? They
have their core competencies. Mobile guys have the irs.
But I think you're going to see it done more throug h
partnership than you will through just business
combination.
NORM PEARLSTINE: Speaking of partners, do you see
your company doing more partnering globally? If so , what
part of the world most interests you?
RANDALL L. STEPHENSON: Yes we will. I talked abou t
it already. America Movil, we own a large stake. We're
very close to Carlos Slim and his company down in L atin
America. It's a very tight partnership. That's ho w we
access --
NORM PEARLSTINE: Did that grow out of your time in
Mexico City?
RANDALL L. STEPHENSON: Yes, it did. It's been a
very, very important partnership for both of us. A nd I
just mentioned China. China is hugely important. If I had
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 43 to after Latin America identify the one place that' s most
important to us globally, it is China. Third would be
India. We were the first non-Indian company licens ed to
produce telecom in India. So we have been there ac tive
since 2007. It's a very nice business for us and i t's
growing well.
NORM PEARLSTINE: An LTE iPhone is inevitable. Whe n
that happens, what would you say is the key reason to buy
it from you over Verizon?
RANDALL L. STEPHENSON: This is all going to be in the
new world, the data world. It's going to be from a
customer standpoint a speed and throughput. That's what
will define the experience. We're both going at th is very
aggressively.
I would tell you one of the biggest infrastructure
projects we have today -- and it's been huge for us in 2011
-- is running fiber to our sale sites. So we have this
massive fiber bill, but it's not fiber to the home. It's
fiber to the sell site. And then new technology, E thernet
technology being the access medium to these cell si tes.
Why? Because we're putting all this great bandwidt h out
into the air, the on-air interface so that you can do a ton
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 44 over the air. We can't have the pipe clogged down where
you take it off the cell site and pump it out to th e IP
cloud.
So massive infrastructure investment in fiber and
fiber deployment to these. Also what's really crit ical
will be cell site density in a data world. So the more
dense your cell site grid, the more important and t he more
impressive your data throughputs will be. T-Mobile is
critical to us. We have 50,000 cell sites in the U S. T-
Mobile has 50,000 cell sites. That grid also gives you
capacity but improved performance. So why would yo u buy
AT&T LTE? I hope we get T-Mobile done and it's jus t going
to be a much better data experience.
But that's going to be the contest. That's going t o
be the excitement of the industry. This industry w ill
continue to attract billions and billions of dollar s of
investment because that is the customer differentia tion
point, the customer experience. We're all going to be
investing aggressively to get there.
NORM PEARLSTINE: You have continued AT&T's history
with regard to increasing its dividend. But the qu estion
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 45 we have here is, "Do you anticipate a revenue drop and
consequent dividend cut?"
RANDALL L. STEPHENSON: I do not anticipate a reven ue
drop. We have now -- we have been a public company , what,
27 years going on 28. We have increased our divide nd every
year over that time horizon. So I won't give any
definitive statements for obvious reasons, SEC reas ons, you
know our board actually meets this month to decide on the
dividend.
NORM PEARLSTINE: You can give us a statement here.
We'll get it out for you. [LAUGHTER]
RANDALL L. STEPHENSON: I'll give you this statemen t.
We have increased our dividend every year for the l ast 27
years. We're very proud of that history.
NORM PEARLSTINE: You have been at this now as CEO for
three years, four years?
RANDALL L. STEPHENSON: Yeah. It feels like 15
minutes underwater.
NORM PEARLSTINE: How much longer do you see yourse lf
doing this? Is there something -- anything else th at
excites you, public service, serious fishing? [LAU GHTER]
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 46
RANDALL L. STEPHENSON: I would say I would love to
retire and go play golf, but I'm such a bad golfer, it
would be really frustrating. But I love what I do. I love
this industry. I honestly can't fathom going to an
industry -- a different industry because in this pa rticular
industry -- and I tell people that are new in our c ompany
this all the time. You get to deal with everything in a
business environment. As frustrating as the regula tion and
the legal and the legislative environment is, you k now,
it's a very important part of our business. You ha ve to
deal with it.
You have to deal with the largest organized labor
union -- full-time labor union in the United States . So
you get to deal with big labor issues. You get to deal
with technology -- running on technological obsoles cence
curves like I can't fathom. I mean, it is unbeliev able
what's happening to technology and how fast it's ch anging.
Our depreciation schedules, the old bean counter in me
just thinks about this, are literally a fraction of what
they were when I started in this company. You miss one
technological innovation cycle in this industry and you're
dead. You cannot sit still. You have to keep movi ng. You
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 47 have to keep investing. It's just, I think, one of the
most exciting industries you could ever want to wor k in.
I love it. I couldn't imagine doing anything
different for the foreseeable future, but that's up to my
board to decide probably, not for me.
NORM PEARLSTINE: What about, given some of the
frustrations you expressed about Congress, about pu blic
office or going to Washington and doing something t here?
RANDALL L. STEPHENSON: Me personally going to
Washington and doing something about it?
NORM PEARLSTINE: Sure.
RANDALL L. STEPHENSON: I couldn’t fathom me operat ing
in that. The pace that things get done there is ma ddening
to me. That said, I do worry that there are a lot of
people -- I wouldn't say that I'm the most qualifie d, but
there are a lot of people who are inherently qualif ied that
because of the process and the way we do vetting an d so
forth, are averse to going and engaging in it. I d o worry
about that. I hope we can get to a place where peo ple of
prominence and good intellect and good thinkers and big
thinkers would entertain going into public office a nd
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 48 public service. But you see a lot of people runnin g from
it now.
NORM PEARLSTINE: Do you feel the same way about
education? I know your daughter is involved with - -
RANDALL L. STEPHENSON: I think that's the issue of
our times. I worry a lot about education. In fact , AT&T -
- when I took this job, we do a lot of philanthropy . When
I took the job, I grabbed our foundation people and I said,
"Stop. No more grants until we decide where are we going
to focus our philanthropic giving." The biggest is sue we
as a company and we as a country face is the qualit y of
students that are coming out of our education syste m right
now.
You cannot have a situation where 50% of the Africa n
American, Hispanic and Native Americans are droppin g out of
high school. That is a disaster. It's a social un rest
issue. But a company like ours that is so dependen t upon
the US environment for success, if we don't have go od,
skilled workforce, we don't succeed as a company.
All the stuff that I have been talking about here,
investing in broadband and putting fiber to cell si tes and
hanging antenna arrays all over the country, we go hire a
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 49 lot of people to do that. These tend to be more te chnical
jobs. They're not college education requirement jo bs. We
need good high-school educated people. We're inter viewing
11 to find 1 qualified for these jobs right now. T hat's
about the acceptance rate of Harvard, I believe. T hat's
unacceptable.
I just think we as a country are going to have to d eal
with this. We're going to have to get the educatio n system
improved. We're going to have to get kids through high
school; not just through, but with the right skill sets to
succeed.
NORM PEARLSTINE: Meanwhile, we also have immigrati on
policies for PhDs and send an awful lot of them who came us
from overseas home after getting the benefit of tha t
education.
RANDALL L. STEPHENSON: A lot of people -- I mean, I'm
a bit unique in this regard. A lot of people say, "We've
got to get focused on getting engineers through col lege and
people with really good, great scientific capabilit ies
through college." I'm all for that. That's great. It's
really important. But if you fixed your immigratio n
BLOOMBERG BUSINESSWEEK Captains of Industry Randall L. Stephenson, AT&T December 8, 2011 50 policy, you can fix the supply of engineers and tec hnical
talent.
The harder fix, you cannot import enough people to do
the type of work I'm talking about, the vocational work.
Right? Electricians and the people to deploy these
technologies -- that's the harder thing. So that's why we
are so focused on the high school level and getting people
through high school with good, quality educations.
NORM PEARLSTINE: Well Randall, thanks very much fo r
your time and for joining us tonight.
RANDALL L. STEPHENSON: You're very welcome. Thank
you.
NORM PEARLSTINE: We covered a lot of ground, and I
have appreciated your candor and willingness to add ress all
of these questions.
RANDALL L. STEPHENSON: It's been fun. Thanks Norm an.
NORM PEARLSTINE: Thanks very much, and thank you a ll.
[APPLAUSE]
[END]