bldr - why should anyone be led by you
TRANSCRIPT
8/4/2019 BLDR - Why Should Anyone Be Led by You
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Why should anyone be led by You?
Robert Goffee
Gareth Jones
Harvard Business Review
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The Executive Dilemma
“Why would anyone want to be led by you?”
• The need for followers in business functions
• Empowerment & its effects on followers
• Engage People
• Increase Commitment to Organizational Goals
• Vision
• Energy
• Authority
• Strategic Direction
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The True Leaders
“Some may reach the TOP even without being TRUE LEADERS”
• Inspirational Leaders
Vitality in Spirit
Motivating People
Leading Employee Thought Processes
• The 4 additional qualities of Inspirational Leaders
Reveal your Weaknesses
Become a Sensor
Practice Tough Empathy
Dare to be Different
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Reveal Your Weaknesses
• Shows that you’re human
Builds Trust, Collaboration and Solidarity
Increases Approachability
• Be Very Selective
Reveal only tangential weaknesses
Reveal weaknesses that could be considered positive: Workaholics
“Never reveal fatal weaknesses”
“Never fake weaknesses”
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Reveal Your Weaknesses
• Managing Weakness
The global executive with the shaking problem
Richard Branson and his public awkwardness
• Faking it
The manager who faked Absenteeism to cover up for inconsistencies
• The Celebrity Angle
Princess Diana
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Become a Sensor
• Collect and Interpret Subtle Interpersonal Cues
Use this information to judge situations better
Knowing what/how/when to do things
Intuition
Sensing the Environment
“Trust your Perceptions”
“Validate with a trusted advisor/inner-team member”
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Become a Sensor
• Franz Humer – CEO of Roche Pharmaceuticals Tour Guide Experience
• Situation Sensing Ray Van Schaik – Freddie Heineken
• Picking up on non-verbal Cues Roberto and the recording company in Milan
• Sensing vs. Convincing The Northern Ireland Problem
• The Problems of projection Thoughts + Truth
Distortion of reality
• Oversensitivity vs. Reality Testing
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Practice Tough Empathy
• Empathize and Care for Followers
Motivation
Concern
Problem Solving
Guidance Support
• Be TOUGH
• Provide what is needed [not what is wanted]
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Practice Tough Empathy
• Identify with the WORK & enter the follower’s WORLD
Alain Levy – Polygram Records
Track Selection
• Tough Empathy
– Balance concern with task responsibility
– Caring with detachment
– Passionate Authenticity
– US Marine Corps
– Ad Agency Example
• The Unilever Persil Powder Issue
• The BBC Restructuring Example
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Dare to be Different
• Identify your Unique Abilities
Capitalize on them
Motivates others to perform better
Signals your separateness as a Leader
• Do not Over-differentiate Yourself Alienation of Followers
• Distinguish Yourself
Imagination, Expertise and Adventuresomeness
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Dare to be Different
• Charisma & Skills
John-Harvey Jones
Richard Branson
• Emotions & Instinct
Greg Dyke of BBC
Franz Humer of Roche
Richard Surface of Pearl Insurance
• Subtle Differences
David Prosser of Legal and General
• Hard-Edged Thoughts & Understated Manner
• Over-differentiation
Robert Horton of BP
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Conclusion
“These four qualities must be combined with authenticity and environment sensing”
• The Richard Sykes Example – CEO of Glaxo Wellcome
Natural Action and Communication
Authority through Irritability
Authenticity and Empathy through Participation
Concern through Passion and Involvement
“All these qualities have to be/become inherent personality traits”
“Be yourself: with more skill and practicality”
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Other Discussions
• Leadership: A small history of a big topic
The age of Rationalism and
Enlightenment
• Belief in Progress and Human Perfectibility
The age of Psychoanalysis
• Technical Rationality – Rationality without
Morality
• Bureaucracy
• Mao, Hitler and Stalin
Trait Theory
Style Theory
Contingency Theory
• The 4 Popular Myths about Leadership
Everyone can be a leader
• not true
• Lack of self-knowledge/authenticity/willingness
Leaders deliver business results
• not always
People who get to the top are leaders
• not necessarily
• Could result from Political Acumen
• Leaders at all levels
• US Navy
Leaders are great coaches
• Rarely
• Can female leaders be true to themselves?Stereotyping and labeling
Helper vs. Nurturer vs. Seductress Image
Disappearing vs. Resisting vs. Benefiting
Limited opportunities for the other women
to display their true personalities and genuine
differences of opinion – Reduction in the
chances of being recognized as a true leader
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Thank You
Anvesh Lanka
Vinay Darbi