black friday weekend 2014 social media review part ii

9
BLACK FRIDAY 2014 SOCIAL MEDIA REVIEW DECEMBER 1

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Page 1: Black Friday Weekend 2014 Social Media Review Part II

BLACK FRIDAY2014 SOCIAL MEDIA REVIEW

DECEMBER 1

Page 2: Black Friday Weekend 2014 Social Media Review Part II

Po

st V

olu

me

20K

15K

10K

5K

0

335,125TOTAL POST VOLUME OVER PAST 24 HOURS

16K18K

13K

Page 3: Black Friday Weekend 2014 Social Media Review Part II

59% FEMALE

41% 59%

GENDER BREAKDOWN

Page 4: Black Friday Weekend 2014 Social Media Review Part II

27K 1K 2K

TRENDING ON SOCIAL

Mentions of Black Friday/Cyber Monday

items on sale. Retailers plugged

“Last Chance” deals.

Cyber Monday tips and suggestions fueled

conversations. “Avoid using multiple credit cards” and “do your research on sites”

topped the list.

People reported and discussed the 11%

drop in Black Friday sales from 2013 and how this will a�ect

future retailmarketing strategies.

KEY TOPICS

Page 5: Black Friday Weekend 2014 Social Media Review Part II

TRENDING ON TWITTER

TOP BRANDS

4239% YoY

Nov. 2014

Nov. 2013

8.2K189

282% YoY

Nov. 2014

Nov. 2013

6.5K1.7K

282% YoY

Nov. 2014

Nov. 2013

6.5K1.7K

1081% YoY

Nov. 2014

Nov. 2013

4.9K415

220% YoY

Nov. 2014

Nov. 2013

4.8K1.5K

Page 6: Black Friday Weekend 2014 Social Media Review Part II

TOP SOCIAL PERFORMERS

TOP BRAND MENTIONS TOP KEYWORDS

28%

17%

17%

17%

TWITTER

Walmart

SamsungAmazonPlayStationApple

33%

19%

15%

10%Sale

DealShopCyber MondayStore

21% 23%

Page 7: Black Friday Weekend 2014 Social Media Review Part II

TOP SOCIAL PERFORMERS

HASHTAGS

11K12K65K#blackfriday

#OtherTech

#AppleInc

Page 8: Black Friday Weekend 2014 Social Media Review Part II

TOP SOCIAL PERFORMERS

TWEETS

Page 9: Black Friday Weekend 2014 Social Media Review Part II

Sources: Social data was pulled from Salesforce Marketing Cloud’s Radian6. Radian6 analyzes more than 650 mil-lion data sources from Twitter, Facebook, YouTube, blogs, news sites, and more. Twitter percentage growth was based over the past 25 days. Sources were deemed influential based on the number of respective followers, the number of on-topic posts they produced, and the number of retweets they accumulated over the reporting period.