bima breakfast briefing | gdpr & why people say yes to marketing

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BIMA Breakfast Briefing GDPR & Why People Say YES to Marketing

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Page 1: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

BIMA Breakfast BriefingGDPR & Why People Say YES to Marketing

Page 2: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

@BIMA #BIMAGDPRUsername: LoftPassword: ivyclub1

Page 3: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

BIMA Patron Members

BIMA Partners

Page 4: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Paul StephenCEO at Sagittarius

@paulrstephen

MODERATOR

Page 5: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Chris CombemaleCEO, DMA Group

@chriscomb

SPEAKER

Page 6: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Sue EustaceDirector of Public Affairs, Advertising Association

@ad_association

SPEAKER

Page 7: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Sue Eustace Director of Public Affairs

Page 8: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Industry best practice principles – data and privacy

1. Be responsible and accountable • Use people’s personal data fairly• Be accountable for how the organisation uses personal data • Promote the responsible use of personal data in your organisation

Page 9: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Industry best practice principles – data and privacy

2. Treat personal data with care and integrity • Take all reasonable steps to keep people’s personal data secure • Do not keep it for longer than necessary

Page 10: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Industry best practice principles – data and privacy

3. Respect people’s choice • Get consent for someone’s personal data • Explain simply and clearly how the person’s data will be used • Ask the person for their marketing preferences • Provide easy ways to contact the organisation

Page 11: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Industry best practice principles – data and privacy

4. Be honest and fair • Be clear, open and transparent• Never target anyone irresponsibly

Page 12: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Industry best practice principles – data and privacy

5. Respect people’s privacy • Respect people’s right to privacy • Ensure anyone can easily opt out

Page 13: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Robert BelgraveCEO, Wirehive

@RobertBelgrave

SPEAKER

Page 14: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

ROBERT BELGRAVE

Hosting Security 101

Page 15: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing
Page 16: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

WELCOME TO THE INTERNET

I WILL BE YOUR GUIDE

Page 17: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

@RobertBelgravewww.wirehive.com

Page 18: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Sebastien De CockTechnology Partner, DigitasLBi

@digitasLBi_UK

SPEAKER

Page 19: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Technology Partner

[email protected]

Hi, I’m Seb

Page 20: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

GDPR is coming

GDPR

BrandsAudiences Partners

Page 21: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

GDPR is coming

GDPR

?Serious Complex Uncertain

Page 22: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Brands

In Privacy and Protection we Trust

Audiences Partners

€ £ $ € £ $

Page 23: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Brands

In Privacy and Protection we Trust

Audiences Partners

Page 24: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Brands

In Privacy and Protection we Trust

Audiences Partners

? ?

Page 25: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Brands

In Privacy and Protection we Trust

Audiences Partners

✔✔

Page 26: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Brands

In Privacy and Protection we Trust

Audiences Partners

✔✔

€ £ $ € £ $

Page 27: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

In Privacy and Protection we Must Comply

CMO CPOCEO

CSOCOO

CIO

CTO

Page 28: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

In Privacy and Protection we Must Comply

CMO CPOCEO

CSOCOO

CIO

CTOAudit

Compliance

Page 29: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

In Privacy and Protection we Must Comply

CMO CPOCEO

CSOCOO

CIO

CTO

GlobalRegional

Local

Media

PartnersAnalysts

Vendors

Agencies

Advertisers

Audit

Compliance

Page 30: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

In Privacy and Protection we Must Invest

ERPCRM

Data & Technology

Marketing Clouds Storage &

Processing Clouds

xDM

Assess

Plan

EnhanceComply

Page 31: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

In Privacy By Design we Aspire

Page 32: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

RISKSCOSTS

In Privacy By Design we Aspire

Page 33: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

In Privacy By Design we Aspire

TRUST &CONTROL

Page 34: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Lawyer up

Page 35: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Thanks

Technology Partner

[email protected]

Page 36: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Duncan SmithPrincipal Trainer, iCompli

@icompli

SPEAKER

Page 37: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Real world problems from GDPR Audits

How can we best guide the industry?

GDPR Audits: Lessons from the coal face

Page 38: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Uncertaininty

Global Privacy Laws

General Data Protection Regulation

EU Directives

2002/58/ECDirective on Privacy and Electronic

Communications

Privacy and Electronic

Communications Regulations (as amended) 2003

95/46/ECData Protection

Directive

The Data Protection Act

1998

33/31/ECE-Commerce

Directive

The Electronic Commerce (EC

Directive) Regulations 2002

X?

Changes!! B2B opt-out or

in?

Page 39: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

PROFILING: ‘Firstcarquote’ stumbles

Photo credit: Huffington Post

Page 40: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Devil in the detail! (Recital 71) The data subject should have the right not to be subject to a

decision, which may include .. evaluating personal aspects relating to him or her which is based solely on automated processing and which produces legal effects .. without any human intervention.

Such processing includes ‘profiling’ .. automated processing of personal data evaluating the personal aspects .. , in particular to analyse or predict aspects concerning the data subject's .. economic situation, health, personal preferences or interests, reliability or behaviour.

Page 41: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Lawful MUST pass one of SIX tests

Consent for specific purposesController’s legitimate interestsContractual necessityController bound by legal obligationProtect vital interestsPublic interest, official duty

Page 42: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Consent un-bundling

If consent is given in the context of a written declaration which also concerns other matters, the request for consent shall be presented; in a manner which is clearly distinguishable from the

other matters, in an intelligible and easily accessible form, using clear and plain language.

Page 43: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Consent un-bundling #2

When assessing whether consent is freely given, utmost account shall be taken of whether, inter alia, the performance of a contract .. is conditional on

consent to the processing of personal data that is not necessary for the performance of that contract.

Page 44: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Page 45: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Do I have to re-consent? (Recital 171)

Processing already under way on the date of application of this Regulation should be brought into conformity with this Regulation within the period of two years after which this Regulation enters into force i.e. 25th May 2018.

Where processing is based on consent pursuant to Directive 95/46/EC, it is not necessary for the data subject to give his or her consent again if the manner in which the consent has been given is in line with the conditions of this Regulation..

Page 46: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

Legitimate interest

The Articles say I can process on the basis of legitimate interest

The recitals say direct marketing is a legitimate interest

When can I use this?

Direct Marketing

Fundamental rights

and freedoms

Page 47: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Copyright iCompli Ltd 2016

FINAL

About your speaker and iCompli®

iCompli® Limited

Duncan SmithMain: 0844 88 44 235email: [email protected]: www.icompli.co.ukTwitter: @icompli

GDPR change programs

In-company training

‘Keynote’ speaker

Page 48: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

BIMA Breakfast BriefingGDPR & Why People Say YES to Marketing

Page 49: BIMA Breakfast Briefing | GDPR & Why People Say YES to Marketing

Twitter @BIMA

Facebook fb.com/BIMAHQ

Instagram @BIMAHQ