bill insert

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COA64I Wastewater Averaging Austin Water calculates wastewater costs based on the amount of water used during three winter billing periods. Depending on your billing cycle, those three periods occur between mid-November and mid-March. Because less outside water is used during these months, it’s a good measure of the volume flowing through your wastewater system. You can lower your wastewater costs for the next year by conserving water use during these billing periods. Visit AustinWater.org and click on the Wastewater Averaging icon. You can also use our online water calculator, utility statement graphs, and online utility usage history table to keep track of your water habits. Save water... this winter Austin Water recommends that irrigation systems be turned off in the fall and winter months. Rainfall during these times is usually enough to sustain a landscape. ...and all year Austin Water is now offering a Landscape Conversion rebate for converting lawns into native landscapes or permeable hardscapes. Our customers can get cash back for swapping out their lawns for drought resistant plants. It is all part of a new pilot landscaping incentive program to encourage homeowners to save water. Apply now! Landscape conversion rebate applications will be accepted twice a year; December through February for spring installations. Learn the 3Cs Do You Know the 3C’s? Commit, Calculate and Conserve. Austin Water’s Online Water Calculator gives residents an estimate of their daily water use and tips on how to conserve. When Austin Water customers complete the water calculator, they receive an individualized plan of action to save water and are asked to pledge to a water-wise lifestyle. The calculator-available in both English and Spanish- is a permanent feature of Austin Water’s conservation website: WaterWiseAustin.org. Apply now to receive a rebate on your spring planting. Native landscapes are more than just cactus! For more rebate applications and water-saving tips, please visit our website: WaterWiseAustin.org. Saving Water All Year Long

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Bill insert for all City of Austin utility customers

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Page 1: Bill insert

COA64I

Wastewater AveragingAustin Water calculates wastewater costs based on the amount of water used during three winter billing periods. Depending on your billing cycle, those three periods occur between mid-November and mid-March. Because less outside water is used during these months, it’s a good measure of the volume flowing through your wastewater system. You can lower your wastewater costs for the next year by conserving water use during these billing periods. Visit AustinWater.org and click on the Wastewater Averaging icon. You can also use our online water calculator, utility statement graphs, and online utility usage history table to keep track of your water habits.

Save water... this winterAustin Water recommends that irrigation systems be turned off in the fall and winter months. Rainfall during these times is usually enough to sustain a landscape.

...and all yearAustin Water is now offering a Landscape Conversion rebate for converting lawns into native landscapes or permeable hardscapes. Our customers can get cash back for swapping out their lawns for drought resistant plants. It is all part of a new pilot landscaping incentive program to encourage homeowners to save water.

Apply now!Landscape conversion rebate applications will be accepted twice a year; December through February for spring installations.

Learn the 3CsDo You Know the 3C’s? Commit, Calculate and Conserve. Austin Water’s Online Water Calculator gives residents an estimate of their daily water use and tips on how to conserve. When Austin Water customers complete the water calculator, they receive an individualized plan of action to save water and are asked to pledge to a water-wise lifestyle.

The calculator-available in both English and Spanish-is a permanent feature of Austin Water’s conservation website: WaterWiseAustin.org.

Apply now to receive a rebate on

your spring planting. Native landscapes are more than just cactus!

For more rebate applications and

water-saving tips, please visit our website:

WaterWiseAustin.org.

Saving Water All Year Long

Page 2: Bill insert

Want to know more?Visit us online at AustinWater.org for

more tips on how to dispose of grease, fats and oils properly.

Stop the Grease Blob!What is the Grease Blob?The Grease Blob wreaks havoc by clogging unsuspecting sewer pipes. This causes horrific sewer back ups in homes and offices. It can also cause sewage spills in parks and streets.

Save your community from the terror spread by the Grease Blob. But you must ACT Now.

Do not pour your used cooking oil and grease down the drain! (Not even with hot water!)

Can it. Bag it. Toss it. Don’t Clog it.

Where did the Grease Blob come from?Not a distant planet, but from cooking oils and grease poured down the sink or toilet. It sticks to the inside of sewer pipes and over time can turn into a monster of a clog that blocks the entire pipe. Stop the Grease Blob Now... Here’s how:

• Don’t pour cooking oil or grease down the drain or toilet

• Cool and let fat, oil and grease harden in a used soup or vegetable can then place in a sealed plastic bag and toss in the trash. If you have a large amount, recycle it at the City of Austin Household Hazardous Waste facility.

• Wipe small amounts of grease from pans with a paper towel and throw it in the trash.

• Scrape food scraps from dishes into trash cans or garbage bags.

• Avoid pouring grease in your garbage disposal.