BID GUIDE A detailed guide on the bidding process for Rihago Timed Auctions.

CONTENTS Click the links below to take you directly to page destination

HOW TO COMPLETE REGISTRATION

HOW TO BID

PLACE A LOT ITEM ON WISH LIST

ADD A SECONDARY BIDDER

HOW TO COMPLETE REGISTRATION Before a user can begin bidding, the registration process must

be completed using the Username and Password provided in the email received.

Step 1 - This involves clicking the direct link in the email received for invitation into auction or visiting our website www.rihago.com and clicking the login links shown below.

LOGIN LINKS

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HOW TO COMPLETE REGISTRATION Step 2 – Enter the Username/Email address and Password

provided in the email received for invitation into the auction as shown in the picture below.

Enter Email address

Enter Password

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HOW TO COMPLETE REGISTRATION Step 3 – On the ‘My Details’ page, fill out the registration form with

your details, set a new password for your account, read and agree to the terms and conditions.

All fields marked with asterisks (*) must be filled. Click the ‘Update’ button to save your details.

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HOW TO BID Once you have completed the registration process, you can then

proceed to an auction sale and start bidding on items.

The next few slides will explain the bidding process.

Step 1 - you must first log-in (Login) to your user area and select the auction sale you want to participate in.

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HOW TO BID Step 2 – Enter the Username/Email address and Password

provided in the email received for invitation into the auction as shown in the picture below.

Enter Email address

Enter Password

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HOW TO BID Step 3 – Select the auction sale type that you want to participate

in. This is shown in the picture below.

Auction Sale Types

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HOW TO BID Step 4 – After selecting the auction sale type, you will be directed

to the Stock list page where all the items in the auction sale are displayed. This can be seen in the picture below.

Stock Search – to help find items using specific details

Click to add an item to your Wish List

Click to bid and/or view more details of an item

Brief description and picture of the item

Bid Indicator Unique Lot number given to each item on sale

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HOW TO BID Step 5 – Upon clicking the ‘BID/VIEW’ link, you are directed to a

more detailed view of the Lot you intend to view or place a bid on. This can be seen on the picture below.

Auction Clock – displays time remaining until Lot sale ends

Displays number of bids placed on the Lot

Displays the current minimum bid acceptable

Displays the current winning bid amount

Bid Area, enter bid amount and bid type

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HOW TO BID Step 6 – Enter your desired bid amount, bid type and confirm your

bid when prompted as shown on the picture below.

Bid Confirmation – involves confirming the bid amount and bid type as correct before the bid is placed.

A Hard Bid is a one-time bid for the amount specified by you.

An Auto Bid will have the system automatically bid on your behalf, in the particular lot’s increments, up to your maximum Auto Bid amount.

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HOW TO BID Step 7 – Once you have confirmed your bid, a confirmation email

will be sent to your email address. You can repeat all bidding steps for the lots you are interested in.

Bid confirmed and status of your bid is displayed

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HOW TO BID If your bid is not accepted after you have confirmed your bid (as

shown in the previous slide), you have either entered an incorrect amount (you must enter a valid amount) or you have been outbid on the lot. The picture below shows the above explanation.

Incorrect amount entered, as a result the bid is not accepted.

Amount entered is valid, but you have been outbid, a new amount must be entered.

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PLACE A LOT ITEM ON WISH LIST You can place a lot item on your Wish List which will be saved on

‘My Auctions’ area of your ‘My Account’ page. Step 1 – On the stock list page, click the link ‘Add to Wish List’ on

the specific lot as shown on the picture below.

Click ‘ADD TO WISH LIST’

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PLACE A LOT ITEM ON WISH LIST Step 2 - the lot item has been placed on your Wish List and is

saved on ‘My Auctions’ area of your ‘My Account’ page.

‘MY AUCTIONS’

The status of both lot items are displayed as ‘Watching’ as they are on Wish List and no bids have been placed by you.

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ADD A SECONDARY BIDDER This involves inviting a new bidder to participate in an auction on

your behalf. The following steps show how to add a secondary bidder: Step 1 – Navigate to your ‘My Account’ area of the timed auction

platform and click the button ‘Secondary Bidder’ as shown in the picture below.

‘SECONDARY BIDDER’

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ADD A SECONDARY BIDDER Step 2 – Fill out the ‘Add a Secondary Bidder’ form on the page and

click Save. The email address of your secondary bidder will be displayed on the right-hand side of the page under ‘Secondary Bidder Status’. This is shown on the picture below.

Confirmation of a secondary bidder added to the account

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ADD A SECONDARY BIDDER Once you have added a secondary bidder to your account, you

have the option to de-activate and re-activate your secondary bidder at any point during the auction sale as shown in the picture below. Confirmation emails will be sent to you and your secondary bidder when adding, De-activating or Re-activating a secondary bidder.

Secondary Bidder status is ‘Active’ and option to ‘De-activate’ is shown

Secondary Bidder status is ‘Inactive’ and option to ‘Re-activate’ is shown

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