Beyond misunderstanding. Linguistic analysis of International business communication

Beyond misunderstanding. Linguistic analysis of International business communication

Jan D. ten Thije Universiteit van Utrecht J.D.tenThije@uu.nlhttp://www.let.uu.nl/~Jan.tenThije/personal/index.html

StructureStructure Beyond misunderstanding – the

linguistic analyses of1. discursive interculture2. perspectivizing cultures3. receptive multilingualism

Conclusions

Approaches to intercultural discourseClyne 1994, Bührig / ten Thije 2005

Approaches to intercultural discourseClyne 1994, Bührig / ten Thije 2005

Contrastive Approach compares native discourse across cultures

Interlanguage Approach examines the discourse of non-natives in a second language.

Interactive Inter-cultural Approach concentrates on the discourse of people of different cultural and linguistic backgrounds

Pitfalls in interactive intercultural studiesKoole & ten Thije 1994

Pitfalls in interactive intercultural studiesKoole & ten Thije 1994

‘Minimum object’: reduction of intercultural communication to misunderstandings

‘Maximum interpretation’: explanation of too many discourse phenomena from the intercultural relationship between the speakers involved.

Beyond Misunderstanding (1)ten Thije 2003a

Beyond Misunderstanding (1)ten Thije 2003a

Thematising or unthematising of ethnicity in international project (R, NL, D, DK)

– German colleague: „Der Koordinationsleiter heißt doch Kees, Ja gibt's guten Käse, oder?“

Pragmatic definition of culture: culture is a collective standard solution to collective standard problems

Action theory functions the theoretical connection between the analysis of culture and language

Discursive interculture: common ground for intercultural discourse

Beyond Misunderstanding (2)ten Thije 2006

Beyond Misunderstanding (2)ten Thije 2006

Beyond misunderstanding: successful intercultural interaction, i.e. intercultural understanding

Interaction can only be successful if the participants share, or can establish, a basis of common knowledge including action presuppositions

Communicative apparatus of perspectivising: bridges differences in common action presuppositions by making assumptions about the cultural fore-knowledge of the interaction partner

6

Perspectivising cultureTen Thije 2003, 2006

Perspectivising cultureTen Thije 2003, 2006

depending on the cultural constellation of discourse, speakers indicate whether their share cultural knowledge with their hearers

if presupposed that hearer lacks important knowledge to interpret the discourse properly, it was perspectivised: by insertion of extra information or reformulation

7

The interpreter prespectivesThe interpreter prespectivesPrimary speaker

Russian interpreter

1 Alec ..

2 may I bring another toast.

..

3 In Holland I am not used to bring so many toasts.

а в Голландии не принято говорить столько много тостов, In Holland one is not used to give so many toast

4 .. но вотBut

5 .. здесь в РоссииHere in Russia

6 .. вот он бы хотел сказать еще один тост He would like to give another one

See also ten Thije 2009

Apparatus of perspectivisingten Thije 2006

Apparatus of perspectivisingten Thije 2006

Step 1: by generalising, an interactor verbalizes the knowledge of the propositional content as a cultural standard.

Step 2: by perspectivising, the speaker transmits the knowledge of the propositional content in the actual speech situation by taking into account cultural standards of the other.

Step 3: by contrasting cultures, the speaker enables the hearer to compare the speaker’s cultural standards with his own and attain an adequate interpretation of the discourse.

Trabant-corpusTrabant-corpus Biographical narrations about experiences with

the GDR-car Trabant Different cultural constellations:

– intracultural: WG-WG, EG-EG– intercultural: EG-WG, EG-D, WG-D

10

‘Westfarbe’ - west paint ten Thije 2003

‘Westfarbe’ - west paint ten Thije 2003

Event Der war grün und die fanden das besonders, daß der Großvater 'n grünen Trabi hatte.

It was green, and they considered it very special that Grandfather had a green TrabiStep 1: generalising Das muß was Besonderes gewesen sein von der Farbe her, weil das nicht normal war.

That must have been something special because of the colour, because that was not normal.

Step 2: Perspectivizing Alles Sachen, die mir suspekt und mir als Westdeutscher fremd waren.

All things that were completely suspicious for me and strange for me as West German.Step 3: Contrasting Weil die stolz waren, daß der diese komische grüne Farbe hatte, die ich furchtbar häß

lich fand.Because they were proud that it had this funny green colour that I found terribly ugly.

Coda Die fanden das klasse und ich konnte das nicht nachvollziehen. Das ist mein erstes

bewußtes Erlebnis.They liked it very much and I could not understand it at all. That is the first experience I can recall

Beyond Misunderstanding (3)ten Thije & Zeevaert 2006

Beyond Misunderstanding (3)ten Thije & Zeevaert 2006

Receptive multilingualism: speaking your own language is the ultimate mode of intercultural discourse

Institutional key words as common ground: zaterduitsdag (‘Sater-german-day’)

Receptive multilingualism is an alternative for English as lingua franca in Europe

Receptive multilingualism Ribbert & ten Thije 2006, Beerkens et al 2009

Receptive multilingualism Ribbert & ten Thije 2006, Beerkens et al 2009

Case study im Goethe Institute Amsterdam– Dutchman: "It is much easier. I can express

myself more easily and more precisely with respect to important details or when I am joking. It costs less energy, less effort, less reflection and I can react instantly."

– German: “When everybody is allowed to speak his first language, democracy comes into being."

Case study Dutch German border

Lingua Receptivaten Thije, Rehbein, Verschik 2009

Lingua Receptivaten Thije, Rehbein, Verschik 2009

A Lingua Receptiva is a vehicle for effective communication between members of diverse language communities while using different languages simul taneously to reach mutual understanding.

The research questions focus on adequate LaRa communication strategies and on coping with potential conflict constellations in specific settings, as border regions, institutional discourse, and cross-generational commu nication, including basic abilities.

Research designs to go beyond misunderstandingResearch designs to go beyond misunderstanding L1 vs. L2 cross cultural pragmatics

C1 - ICC1/2 - C2: contrasting intercultural discourse with cultures involved

ICC1/2 – ICC1/3: Reconstruction of interculturality by comparing two different intercultural discourse

ConclusionsConclusions Intercultural communication is not an

automatism Distinguish between institutional and

intercultural discourse Achieving intercultural purposes

– (un)thematising ethnicity– Perspectivising culture– Interlingual understanding

ReferencesReferences Bührig, K / Thije, J.D. ten (eds.) (2006). Beyond Misunderstanding. Linguistic analyses

of intercultural communication. Amsterdam: Benjamins. Bührig, K. / Thije, J.D. ten (2005) Diskurspragmatische Beschreibung (HSK123) In:

Ammon, U., Dittmar, N. / Mattheier, K. (eds.). Sociolinguistics - Soziolinguistik. An international Handbook of the Science of Language and Society. (2. bearbeitete Auflage, Teil 2) Berlin: Mouton, 1225- 1250.

Beerkens, R., Griesshaber, W. Missine, Thije, J.D. ten (to appear) Receptive Multilingualism in the Dutch-German border area. A comparison between intercultural discourse in civil society organisations and governmental organizations. In: J. D. ten Thije, J. Rehbein, A.Verschik (eds.) Receptive Multilingualism. Special issue of International Journal for Bilingualism.

Clyne, M. (2003) Towards inter-cultural communication in Europe without linguistic homogenization. In: De Cillia, R. (et al) (eds.) Die Kos ten der Mehrsprachigkeit. Globalisierung und sprachliche Vielfalt; The Cost of Multilingualism. Globalisation and Linguistic Diversity. Wien: Verlag der Österreichischen Akademie der Wissenschaften, 39-49.

Koole, T. / Thije, J. D. ten (1994). The Construction of Intercultural Discourse. Team Discussion of Educational Advisers. Amsterdam / Atlanta: RODOPI.

Porila, A. / Thije, J. D. ten (2008) Gesprächsfibel für interkulturelle Kommunikation in Behörden. München: Meidenbauer

Ribbert, A. / Thije, J.D. ten (2006) Rezeptive Mehrsprachigkeit und interkulturelle Kommunikation am Arbeitsplatz. In: Meyer, B. & Kameyama, S. (eds.). Mehrsprachigkeit am Arbeitsplatz. Frankfurt: Lang,

Sarangi, S. (1995) Culture. In: Verschueren, J. / Östman, J.-O. / Blommaert, J. (Eds.) (1995). Handbook of Pragmatics Manual. Amsterdam: Benjamins.

References References Thije, J.D. ten (2002). Stufen des Verstehens bei der Interpretation von

interkulturellen Diskursen. In: Kotthoff, H. (Ed.). Kultur(en) im Gespräch. Gunter Narr Verlag. Tübingen, 61-98.

Thije, J.D. ten (2003a) The Transition from Misunderstanding to Understanding in Intercultural Communication. In L.I. Komlosi, P. Houtlosser / M. Leezenberg (Eds.), Communication and Culture. Argumentative, Cognitive and Linguistic Perspectives. Amsterdam: Sic Sac, 197-213.

Thije, J.D. ten (2003b). Eine Pragmatik der Mehrsprachigkeit. Zur Analyse diskursiver Interkulturen. In: De Cillia, R., Krumm, J. / Wodak, R. (Eds)‚ Die Kosten der Mehrsprachigkeit/ Globalisierung und sprachliche Vielfalt / The Cost of Multilingualism. Globalisation and Linguistic Diversity. Wien, 101-123.

Thije, J. D. ten (2006) The notion of 'perspective' and 'perspectivising' in intercultural communication research. In: K. Bührig / J.D. ten Thije (Eds.) Beyond Misunderstanding. The linguistic analysis of intercultural communication. Amsterdam: Benjamins, 97 - 153.

Thije, J.D. ten (2009) The self-retreat of the interpreter: An analysis of teasing and toasting in intercultural discourse. In K. Bührig, J. House and JD ten Thije (eds), Translatory action and intercultural communication. Manchester: St. Jerome, 114-155.

Thije, J.D. ten / Zeevaert, L. (eds.) (2007) Receptive Multilingualism and intercultural communication (Hamburg Studies in Multilingualism). Amsterdam: Benjamins.

Thije, J. D. ten / J. Rehbein, A. Verschik (eds.) (to appear) Receptive Multilingualism. Special issue of International Journal for Bilingualism

Beyond misunderstanding (4)(ten Thije 2009)

Beyond misunderstanding (4)(ten Thije 2009)

Non professional interpretation

The retreat of the interpreter - Toasting and teasing in intercultural discourse

Changing the participant format in order to guarantee intercultural understanding

Functional equivalence and Dilated speech situation