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22 June 2017 CAACM Better, Faster, Different – Analytics and Internal Audit

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Page 1: Better, Faster, Different Analytics and Internal Audit › wp-content › uploads › 2018 › 05 › Improving … · Most stand-alone self-service data preparation offerings will

22 June 2017

CAACM

Better, Faster, Different – Analytics and Internal Audit

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Understand what is Analytics

Integration and Value of Analytics to an IA process

Understand applicable technologies

Better, Faster, Different –

Analytics and Internal Audit

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2

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“Looking for a needle in a

haystack”

What is Analytics

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What is Analytics

“Extracting the nuggets of gold

hidden under mountains of data”

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Analytics Definition

► Analytics is a commonly used term which can have

a variety of meanings – it can be defined narrowly

as “A process involving the analysis of data to

derive insight, intelligence and/or improvement to a

business problem, process or issue”.

► The term ‘analytics’ is also used to refer to the wider

business intelligence, data management, the

application of business rules, reporting, etc. This is

better know as Enterprise Intelligence of which

Analytics is a subset.

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Transformation of data to information,

information to insight

and insight to intelligence….

Another definition

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So what?

► Changing what is

commercially possible

► Changing the economics

of scale

► Changing competitive

differentiation

Explosive growth of digital info

Falling cost of computing and storage

Democratization of tools

Analytics market trends

► Analytics is transforming how businesses operate and where/how value

gets created in most sectors. It is a strategy and operational issue, NOT

a technology issue.

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Types of analytics

Imp

ac

t

Sophistication

Query Reporting Descriptive Analytics Predictive Analytics Prescriptive Analytics

►Objective

►Use data to inform

decisions

►Objective

►Understand characteristics

of historical data

►Uncover relationships

between variables

►Objective

►Leverage data to make

predictions about the

future

►Forecast expectations

about the future effects of

decisions

►Objective

►Improve efficiency and

effectiveness of business

practices

►Optimize performance

►Techniques

►SQL Queries

►Techniques

► Descriptive Statistics

► Visual Analytics

► Text Analytics

►Techniques

►Simulation

►Linear Programming

►Integer Programming

►Techniques

►Classification

►Cluster Analysis

►Time-Series Analysis

►Machine Learning

What do we know? What is happening? How do we make it better?What is going to happen?

Where we typically focus

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This continuum is perhaps easier to understand when you think about what we actually do with the data

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This basic categorization works well

Hindsight Insight Foresight

ReportingWhat happened?

AnalysisWhy did it happen?

MonitoringWhat’s happening now?

PredictionWhat might happen?

PrescriptionHow might is happen?

5 sec

Analytics is business driven and technology enabled

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What is Big Data?

► Big data represents data sets that can no longer be easily managed

or analyzed with traditional or common management tools, methods,

and infrastructure.

► Heterogeneity of the data, speed at which it is growing together with

the ever-increasing volumes makes the data - “Big Data”.

High

Volume

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Sources of Big Data

Mobile SensorsSocial

Media

Electronic

Payments

Video

Surveillance

Video

Rendering

Smart gridsGeophysical

exploration

Medical Imaging

Gene

Sequencing

LOGO

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Data sources concealing fraud

Source: Gartner Research

80% Unstructured

Data

Text

Graphics

Email

Presentations and spreadsheets

Unstructured data

20% 80%

CRM

Databases

Accounting systems

Structured data

► Journal entry analysis

► Transactional testing

► General ledger analysis

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Applying Analytics…start with Business Questions…

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Internal Audit AnalyticsWhat is it and why now?

There are several environmental and technological factors that are driving the need for IA to address the issue of analytics:

Big Data are the massive and varied amount of data existing in and relevant to the Business. Related risks

cannot be effectively addressed using traditional methods

There is expanding focus on behavioural drivers and audit response frameworks that tailor audit scope to both

nature and severity of risks

Focus on issue based audits, thematic audits, key advisory reviews including material capital programs, mergers

and acquisitions, etc.

IA needs to respond to business processes are becoming increasingly complex (and in some cases automated)

as the technology landscape progresses.

As the pace and volume of transaction increase (especially in ecommerce) there is an emerging need for

businesses to respond more rapidly to control failures .

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► Testing results are analyzed

and summarized

► Audit reports are finalized

including results of internal

audit analytics

Results Interpretation

An integrated approach between IA and Analytics

Planning Pre-audit Assessment Testing Reporting

Analytics Integration Risk Diagnostic Analytics Testing

► Analytics tests are determined based on audit objectives / scope

► Analytics design documents are prepared and validated with the core audit team

► Scripts are developed and

preliminary results are

generated / analyzed

► Risks are validated / refined

and analytics tests are

updated as appropriate

► New logic is designed for any new procedures determined in risk diagnostic

► Ad-hoc analytical requests are managed and results are generated for field team

► Final analytical results are

analyzed and integrated into

audit reports

► Analytics debrief session is

held and feedback summary

is completed, including

evaluation metrics

► Objectives and scope of audit are determined

► Audit program and integrated test procedures are designed

► Documentation

walkthroughs are performed

and pre-audit analytics are

analyzed

► Test procedures are refined

based on risk assessment

results

► Audit programs are executed and test results are documented

► Ad-hoc analytical requests are submitted as needed

Core Internal Audit

Internal Audit Analytics

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Benefits of using analytics to IA

IA

Increased efficiency

Depth of Insight

Single Source of

truth

Improved control

• Audits are more efficient where testing through the system Vs around the system

• Absolute insight into what individuals are doing, how processes are really being performed across the business

• Use of correlations. e.g. for banks between interest and underlying position

• Deep dives on portfolios

• Enhancing risk assessments by using analysis of movements to identify higher and lower risk areas

• Full population testing ensures that the full extent of control failures can be quantified and the impact understood,

• One point to refresh and maintain —reduces cost and effort

• Leverages your existing data to deliver insight and value

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The Internal Audit Frameworkwith fully integrated analytics components

The successful application of analytics within Internal Audit is reliant on having the analytics Define, Produce and Consume components fully integrated within the IA framework

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Overview of Internal audit analytics maturity

Define

Produce

Consume

Ad hoc analyticsRoutine planed analytics

Continuous Auditing

• Analytics definition completed by individual auditors, and are not integrated with Internal Audit methodology

• Analytics are produced by Auditors at or near to execution of fieldwork

• Auditors review outputs and try to apply finding to risks and control objectives

• Some standard analytics defined

• Auditors can choose to request analytics or not

• Analytics platform centrally developed

• Analytics executed on an as needed basis

• Auditors follow standard procedures to review outputs to address specified process steps

• Methodology includes Control Risk Assessment and analytics integrated into the workplan at a workstep level; Workplan evolves

• IA Analytics platform is seamlessly integrated into work programs

• Standardised analytics with limited manual intervention

• Auditors convert analytics to insight and provides business insights

Integration with Control Monitoring and other assurance functions

• Continuous Auditing and Control Monitoring objectives aligned

• Continuous Auditing and Control Monitoring delivered from a consistent analytics platform

• Auditors focus on reviewing all control activities

Transforma-tional internal audit

• Risk management embedded in business strategy

• Assurance and performance improvement intelligence delivered seamlessly

• IA is a strategic advisor to the business

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Typical challenges and key considerations

Define

► Complex organisational processes and structures exist within the business which is a challenge to scoping and design of data analysis

► Knowledge of the business processes is not readily available within the organisation

Produce

► Difficulty in accessing data from the ERP systems (mixture of legacy and customised ERP systems

► Data extraction can be time consuming

► Poor data quality when data is extracted from the system, or uncertainty over dataintegrity

Consume

► Auditors struggle to convert the data to insight (lack skills to interpret analytics results)

► Auditors are unclear on what activities they can stop doing

► CRA and analytics looking over periods (trend analysis) will represent new activities (and require new skills) for Auditors

Governance and Strategy

► Internal auditors may have the technical skills but lack industry, business process, issue or other experience

► Return on investment can be unclear

Framework Typical challenges

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Potential Uses Analytics

• Fraud detection – anomalous ATM activity; irregular teller transactions, etc.

• Analysis of financial statement figures for reasonableness – Testing balances and using predictive analysis and thresholds

• Data conversion testing

• Mining data to unearth discrepancies or anomalous actions or transaction – banks have thousands (sometimes millions) of transactions daily

• Continuous monitoring

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Typical Workflow One Test (One Excel File)

Client

Report

Risks:

► There is no way for

accurately time control

because of possible Excel

hang

► Repetitive operations due to

errors or data changes

► Incorrect data display in

Excel because of a large

amount of data

► Difficult to control / verify the

correctness of data

f(x)

f(x)

2 hours for:

one test in

one file

Data Preparation

Data Processing

► manually ► Macro in Excel (VBA)

► in Excel

Directory

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How We Analyse Data Now – with the right tools

Instead of repetitive filters, calculations, mapping a number of 16 files with other Directories

now we can use one repeatable and sharable workflow for data

blending – which takes 6-7 minutes

Benefits:

► Easy to control

► Work with multiple data

sources easier

► Understanding of time

needed for processing

► Elimination of errors

made by a person

► Opportunities for data

visualization

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Typical Architecture

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There are many other analytic enablers

• Tableau

• Spotfire

• R

• Alteryx

• Ideas

• Monarch

• Etc.

• The key is to define an architecture that suits your business and IA objectives!!!

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Our Workflow with Alteryx -

Input Data Output DataData Processing

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DEMOS

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Analytics tomorrow

By 2018…

Most stand-alone self-

service data preparation

offerings will either have

expanded into end-to-

end analytical

platforms or been

integrated as features of

existing analytics

platforms

Smart, governed,

Hadoop-based, search-

based and visual-based

data discovery will

converge in a single

form of next-generation

data discovery that will

include self-service

data preparation and

natural-language

generation

Most business users

and analysts will have

access to self-service

tools to prepare data for

analysis as part of the

shift to deploying

modern BI platforms

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How companies feel about analytics (US)

89%Percentage of organizations that agree that change management is a barrier to realizing value

12%Percentage of organizations that describe their analytics maturity as leading

66%Percentage of organizations that are investing $5m+ in analytics

78%Percentage of organizations that agree big data and analytics is changing the nature of

competitive advantage

Data analytics impact survey

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Questions

Presentation title

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Are you an intelligent enterprise?

Thank you.