BEST START FOR BABIES AT LAKERIDGE HEALTHFor fi rst-ti me parents Danielle Murphy and Patrick Downie, the excitement of welcoming daughter Westlynn turned to fear when she came nine weeks early.

“Seeing her all hooked up to wires, she was so ti ny and I was so scared to hold her,” recalls Murphy.

Weighing only three pounds and 12 ounces, Westlynn was born at Ajax Pickering Hospital, but needed to be transferred to Oshawa Hospital’s neonatal intensive care unit (NICU).

“It was overwhelming and tough,” says Downie.

Lakeridge Health gives babies, like Westlynn, the best start through high-quality care, focusing on the experience of the pati ent and family, and using the latest technology.

New paediatric monitors in Bowmanville, Oshawa and Port Perry Hospitals that will be coming soon to Ajax Pickering Hospital enable health care professionals to share informati on and collaborate in real ti me, across distances. For families like Westlynn’s, this could make their experience even bett er.

“What we want to do is make sure all babies born at one of the Lakeridge Health hospitals have access to the same high-tech equipment and the best clinicians,” says Julie Goldstein, Director Women’s & Children’s Health and Pati ent Flow. “In challenging situati ons, we need to communicate with our partners, working together in real ti me no matt er whether the team is in the Ajax Pickering, Bowmanville, Oshawa or Port Perry Hospitals.”

Giving babies the best start is also at the core of the hospital’s plan to become “Baby-Friendly” – a global initi ati ve launched by the World Health Organizati on and UNICEF that supports breastf eeding. Ajax Pickering Hospital is leading the initi ati ve for Lakeridge Health. In ti me, it will be rolled out to all Lakeridge Health hospitals.

“Someti mes new moms may be reluctant to reach out if they’re having breastf eeding issues,” says Shree-Sai Parmanand, a Registered Nurse and Pati ent Care Manager, Maternal Newborn Program, Neonatal Intensive Care & Paediatrics. “Having every health professional able to provide breastf eeding support will be great for babies across Durham Region.”

Four-month-old Westlynn and her mom conti nue to thrive.

“I’m so happy,” says Murphy. “She’s getti ng really chunky and I’m getti ng more comfortable with being a new mom.”

First-ti me mother Danielle Murphy with baby Westlynn.

www.lakeridgehealth.on.caBuildingfortheFuture@lakeridgehealth.on.ca

YOUR SUPPORT MAKES ALL THE DIFFERENCE!Every day of the year, your generosity helps the staff and volunteers of Ajax Pickering Hospital provide comfort, care and dignity to every pati ent who comes through our doors, whether the need is as complicated as providing lifesaving treatment or as simple as a comforti ng touch.

We couldn’t do it without your help.

This holiday season, please consider giving the GIFT OF HEALTH.

From funding new medical equipment to purchasing reclining chairs that family members can sleep on to stay close to a loved one overnight to redecorati ng a quiet room to make it more peaceful for visitors during a stressful ti me to providing pati ents without family members with a gift stocking on December 25, your donati ons are making a BIG impact throughout our enti re hospital.

To learn more or to make a donati on, contact us by phone at (905) 683-2320 x 1501, email aphfoundati on@lakeridgehealth.on.ca or visit us online at aphfoundati on.ca.

LakeridgeHealth

NUMBER OF VOLUNTEER HOURS

140,194.75

NUMBER OF EMPLOYEES

5,425

NUMBER OF VOLUNTEERS

1,670

NUMBER OF PHYSICIANS

762

OUR TEAM

OUR VOLUNTEERS

LAKERIDGE HEALTH BY THE NUMBERS

OUTPATIENT VISITS

636,244 206,023EMERGENCY DEPARTMENT VISITS

OUR PATIENTS

DIAGNOSTIC TEST

5,741,965NUMBER OF BABIES BORN

4,330

OUR SERVICES

Welcome to the Fall 2018 Lakeridge Health Community Update – the fi rst since the new Board of Trustees began its work in September.

Today, Durham Region is one of the fastest-growing areas in Ontario. At Lakeridge Health, we are focused on expanding and strengthening the regional acute care system to ensure we provide access to the services people in Durham Region need most.

We are making signifi cant progress. In October, Lakeridge Health was named a Gynecologic Oncology Centre, one of only three such specialized centres in Ontario, providing women across Durham Region and beyond with access to specialized gynecologic cancer surgery, close to home. In additi on, we have introduced new paediatric monitors in the Port Perry, Bowmanville and Oshawa Hospitals to enable health care professionals to share informati on and collaborate in real ti me, across distances, to support newborns, children and youth.

In September, fulfi lling our commitment to the community, the Port Perry Hospital re-opened on schedule with more than 800 people touring the facility and att ending opening celebrati ons. The hospital and all of the clinical services are fully restored, with a very acti ve Emergency Department, Medical inpati ent unit, surgical program and New Life Centre.

As one of the largest community hospital systems in Ontario, Lakeridge Health is tackling the challenge of hallway medicine on multi ple fronts. With four busy emergency departments across Durham Region, we are introducing new models of care, working with partners diff erently and implementi ng innovati ve soluti ons including virtual technology to improve access. We are also partnering with health providers across Central East LHIN to prepare for fl u season and support people to be as healthy as possible.

With a growing and diverse populati on, new and expanded services are required to meet health care demands. One of the immediate soluti ons involves working with the Ministry of Health and Long-Term Care and the Central East LHIN to open a 22-bed mental health unit at Ajax Pickering Hospital in Spring 2019. Also early in 2019, Lakeridge Health will open

a new and enhanced complex conti nuing care unit in Bowmanville Hospital to support people with multi ple chronic conditi ons.

If you have driven along Brock Road in Pickering you may have noti ced signs marking the future home of the North Pickering Health and Wellness Centre (NPHWC). When NPHWC opens in the next few years it will off er a one-stop shop for outpati ent services, physician offi ces, urgent care and a range of other hospital and community health care services. This new Lakeridge Health locati on will provide care much closer to home for people in north Pickering.

While we are improving services today, Lakeridge Health is also building for the future by acti vely planning the expansion and renovati on of many of our hospitals.

Community input and feedback are vitally important as we plan for the services and faciliti es required at Lakeridge Health for the future. Earlier this year, we held large-scale consultati ons with community members, pati ents, families, businesses, partners and the Lakeridge Health team to hear everyone’s thoughts on the buildings and services we will need for the next 20 years and beyond. Through more than 5,000 touchpoints, the community highlighted four key themes (as illustrated below) that are informing our work together to build a great health care system.

Over the coming weeks, Lakeridge Health will undertake our latest round of community consultati ons to shape the future of acute care in Durham Region. Everyone is welcome to parti cipate in an online public survey available now unti l December 12, 2018. Details are at www.lakeridgehealth.on.ca/letstalk. You can also send us an email with your ideas to BuildingfortheFuture@lakeridgehealth.on.ca.

Thank you for your confi dence and support as we embark on this important journey together.

Be a CONNECTORfor the COMMUNITY.

Enhance role ofSYSTEM CONNECTOR

Focus on ACUTECARE

with Community Providers

and CARE in the

COMMUNITY

Leverage and facilitate connections

Seamless transitions in care

Share information across care providers

PARTNERSHIPS

How can we help people get what they need?

Better INFORMATION SHARING.

How can you access your health records?

Improved access to

PERSONAL HEALTH

RECORDS

Introducing newCOMMUNICATION

METHODS

Support multiple languages

Use electronicchannels MacBook

TECHNOLOGYto extend access to care

MacBook MacBook

MyChart

Bienvenue

Benvenuto

Welcome

Improve SERVICES& EXPERIENCE.

New & expanded

CLINICAL SERVICES

Inclusive environment for patients & families

Navigation and seamless

transfersMore access

to care Improve patient

experience

CARE CLOSER TO HOME

CreateCENTRES OF EXCELLENCEHow do we tailor care to the patient and

Durham Region’s diverse populations?

INFRASTRUCTURE NEEDS.

BETTER WAYFINDING

MODERN PHYSICAL ENVIRONMENT to deliver care

PARKING

MacBook

WIFI & CELLULARSERVICE

Improved

WELCOME

NATURAL LIGHT andSPACE

How can we make hospitals more welcoming and accessible?

P

Meeting the DIVERSE NEEDS

of the POPULATIONS

we serve

Sharon CochranChair, Board of Trustees

Matt hew AndersonPresident and CEO

BUILDING FOR THE FUTURE

LakeridgeHealth

Help Shape the Future of Acute Health Care in Durham RegionTake part in our online public survey available unti l December 12 at www.lakeridgehealth.on.ca/letstalk.

Protect Yourself From the Flu This SeasonGetti ng your flu shot can help protect you from influenza. Washing your hands, coughing into a ti ssue or sleeve and using hand saniti zer will also help. If you are experiencing flu-like symptoms, contact your doctor’s office or Telehealth at 1-866-797-0000 to determine what type of care you need. As always, visit your nearest Emergency Department if your conditi on is severe. For more on how to protect yourself and your family from the fl u, please visit www.lakeridgehealth.on.ca.