best practices, challanges and issues in micro finance (ganes

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    Best Practices, Challenges andBest Practices, Challenges and

    Issues in MicrofinanceIssues in Microfinance

    Basics of Microfinance Training ProgramBasics of Microfinance Training Program(Organized by ADRA-Nepal)(Organized by ADRA-Nepal)

    (July 24 August 1, 2006)(July 24 August 1, 2006)

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    Need of following Best PracticesNeed of following Best Practices

    Subsidized funds are decliningSubsidized funds are declining

    Competition among MFIs is increasingCompetition among MFIs is increasing

    Apply appropriate lending methodologiesApply appropriate lending methodologies

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    Best Practices

    Build effective Management

    Information System (MIS)

    Reach large number of clients

    (Vision for growth)

    Promote savings, diversify

    savings products

    Offer services that fit the clientsneeds, diversify loan products

    Simplify loan products to

    reduce operational cost

    Motivate clients to repay loans,

    focus on high repayments

    Attain financial sustainability by

    charging sufficient interest rates

    Involve clients when designing

    services / products

    Governanceand

    institutionallinkage

    Targetclientsproperly

    HumanResource

    Development

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    ChallengesChallenges

    During 1980s to 1990s there was aDuring 1980s to 1990s there was a

    conventional belief amongst bankers and toconventional belief amongst bankers and to

    some extent amongst the developmentsome extent amongst the development

    credit providers too. The challenges arecredit providers too. The challenges are

    given belowgiven below

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    The challenges coming from the first twoThe challenges coming from the first twoconventional beliefs were overcome asconventional beliefs were overcome as GrameenGrameen

    BankBank, Bangladesh and, Bangladesh and ACCION InternationalACCION International andandBancosolBancosol in Latin America achieved the highin Latin America achieved the highrepayment of over 95%.repayment of over 95%.

    The achievement in this area was primarilyThe achievement in this area was primarilybecause of;because of;

    Properly designing the loan productsProperly designing the loan products

    Training the clients on the credit programTraining the clients on the credit program Strong monitoring systemStrong monitoring system

    Simple repayment procedures.Simple repayment procedures.

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    The challenges coming from the third conventionalThe challenges coming from the third conventionalbelief that MFIs can not cover costs needed a basicbelief that MFIs can not cover costs needed a basicunderstanding within the industry on level of costunderstanding within the industry on level of cost

    recovery.recovery.

    During 1990s there was general consensus that costDuring 1990s there was general consensus that costrecovery has following three levels:recovery has following three levels:

    Subsidy DependentSubsidy Dependent Operational Self-sufficiencyOperational Self-sufficiency Financial Self-sufficiencyFinancial Self-sufficiency

    During last part of 1990s and 2000s, a substantialDuring last part of 1990s and 2000s, a substantial

    number of microfinance programs were able to covernumber of microfinance programs were able to covertheir operational and financial costs. An example oftheir operational and financial costs. An example ofAssociation for Social Advancement (ASA),Association for Social Advancement (ASA),Bangladesh of being able to cover the costs of aBangladesh of being able to cover the costs of abranch within 9 months of its operation.branch within 9 months of its operation.

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    The challenges coming from theThe challenges coming from theconventional belief that MFIs can notconventional belief that MFIs can not

    access commercial funding and MFIs canaccess commercial funding and MFIs can

    not access equity investments still remainsnot access equity investments still remainsas major challenges to a majority of MFIs.as major challenges to a majority of MFIs.

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    IssuesIssues

    The issues in microfinance differ from theThe issues in microfinance differ from theperspective of the person/institution who views it.perspective of the person/institution who views it.For a gender activist the main issue will be equityFor a gender activist the main issue will be equity

    and control over the resources, for practitioner itand control over the resources, for practitioner itmay be sustainability and /or improper regulation,may be sustainability and /or improper regulation,for promoters it may be penetrating depth and /orfor promoters it may be penetrating depth and /orincreasing breath.increasing breath.

    Here are some of the issues.Here are some of the issues.

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    Issues in MFIs ManagementIssues in MFIs Management

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    Institutional Capacity Issues:Institutional Capacity Issues:

    Business PlanningBusiness PlanningAn MFI needs to be able to translate its strategic visionAn MFI needs to be able to translate its strategic visioninto a set of operational plansinto a set of operational plans

    Product DevelopmentProduct Development

    An MFI must be able to diversify beyond its originalAn MFI must be able to diversify beyond its originalcredit products and price them on the basis of operatingcredit products and price them on the basis of operatingand financial costs and demand in the marketplaceand financial costs and demand in the marketplace

    Human Resource ManagementHuman Resource ManagementAcquisitionAcquisition

    MotivationMotivation

    Maintenance/skill upgradingMaintenance/skill upgrading

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    ContdContd

    Management Information systemsManagement Information systemsAs MFIs grow one of their greatest limitations is oftenAs MFIs grow one of their greatest limitations is often

    their Management Information System. It is imperativetheir Management Information System. It is imperative

    that an MFI have adequate information systemsthat an MFI have adequate information systems

    financial and human resource managementfinancial and human resource management

    Efficiency and Productivity EnhancementEfficiency and Productivity Enhancement

    MFIs must be able to operate in a way that bestMFIs must be able to operate in a way that bestcombines standardization, decentralization, andcombines standardization, decentralization, and

    incentives to achieve the greatest output with the leastincentives to achieve the greatest output with the least

    costcost

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    Let usLet us identify variousidentify various

    issuesissues that your institutionsthat your institutionsare facing during the courseare facing during the course

    of MF service deliveryof MF service delivery

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    Discuss and identify various issuesDiscuss and identify various issues

    related to the management of MF servicesrelated to the management of MF servicesin your institutions and list themin your institutions and list them

    according to their priorityaccording to their priority

    Time: 30 MinutesTime: 30 Minutes

    Group Presentations:Group Presentations:

    Time: 10 Minutes to each groupTime: 10 Minutes to each group

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    Summary of Presentation:Summary of Presentation:

    Combine the issues of all the groupsCombine the issues of all the groups

    and present aand present a consolidated listconsolidated list ofof

    issuesissues

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