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Page 1: Best Practices and Reminders June 2019...Best Practices in Loan Processing Best Practices and Reminders June 2019 Objective for today is to provide basic file review before passing

Genworth Mortgage Insurance Corporation ©2019 Genworth Financial, Inc. All rights reserved.

Best Practices in Loan Processing

Best Practices and Reminders

June 2019

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Objective for today is to provide basic file review before passing a file

off to underwriting.

– 1003 or URLA (Uniform Residential Loan Application) Review

– Purchase and Sale Agreement Review

– Liability and Credit Report Review

– Income Review

– Assets review

– Credit review

– AUS Loan Product Advisor® Feedback and DU®

Findings Review

Agenda

Best Practices In Loan Processing 2

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New URLA

Best Practices In Loan Processing 3

Use Of The New Uniform Residential Loan Application- Use Has Been

Postponed And Will Be Announced By Fannie And Freddie

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Review Entire URLA

– Property address in USPS format

– Purpose of refinance

– What is the source of down payment?

– Complete two year residence and

employment history completed? Gaps

addressed?

– Information consistent to documents in the

file?

– Declarations, yes to any bankruptcy, f/c,

judgement, lawsuit, delinquent on a federal

obligation? If yes, do you have the

supporting documentation and explanation

for the event?

– The URLA should be used to support and

cross reference to other documents in the

file

URLA

Best Practices In Loan Processing 4

Review Your Final URLA And Last AUS Submission Details Match

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Declarations and signatures

– Permanent resident alien marked?

Proper documentation in file?

– Note: The New URLA citizenship is

found on the first page under personal

information

– Occupancy - take a look, does it

appear to make sense? If not, look

for explanation or obtain one.

– Question a - make sure this

section is correct. If a refi, clearly

there has been ownership before.

– Party to a lawsuit?

– Short Sale, pre-foreclosure,

foreclosure, BKP?

– Is it signed and dated? Review!!!

1003

Best Practices In Loan Processing 5

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Purchase Agreement

6Best Practices In Loan Processing

Carefully Review Purchase Agreement for:

– Sales Price, verify correct in LOS/ Feedback Results

– Stay on top of the loan commit date and estimated closing date! Prioritize.

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Carefully Review Purchase Agreement for:

– All pages, exhibits, attachment addendums and signed by all parties

– Look for anything “to be repaired”

– Condition issues that affect safety, soundness and habitability

– Any HOA or condo dues listed in agreement? Include in housing ratios

– Any seller paid fees? Do they exceed what is allowed? Were they entered in the

LOS?

– When can the purchaser take possession? Within 60 days for owner occupied

transactions.

Purchase Agreement

Best Practices In Loan Processing 7

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Earnest Money and the Purchase Agreement:– Earnest money, does it match the LE? Was it drawn from an account listed on the 1003?

– Did the borrower explain it was a gift? If so, gift documentation applies.

– Does the check amount match the contract amount?

– Has the earnest money check cleared? If not, be sure to NOT double count it by listing in

the details of transaction.

– If your policy is to list in details of transaction when not cleared, then subtract the amount

from balance in asset account to not double count the funds and add comment in “notes”

in your LOS.

Purchase Agreement

Best Practices In Loan Processing 8

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LiabilitiesBest Practices for Review‏

Best Practices In Loan Processing 9

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Documentation Matrix – Freddie Mac

– Documentation Matrix- May 2019

– Assists with processing and

documenting loan files

– Be mindful of Product Overlays

Best Practices In Loan Processing 10

https://sf.freddiemac.com/content/_assets/resources/pdf/update/docmatrix.pdf

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•Best Practices:

– Review the 1003 section, don’t assume it

was completed properly

– Review credit report, ensure all liabilities

populated correctly (i.e. leases,

mortgages)

– Any judgements or tax liens

– Review pay stubs for additional debt

(undisclosed debt)

– Review bank statements for automatic

loans being paid, alimony or child support

– VODs may report additional loans

– Review credit report inquires – do you

have an explanation in the file or the new

debt verified?

– Common Error: Debts omitted without proper

documentation

Best Practices In Loan Processing 11

Liabilities and the Credit Report

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Debts Included in the DTI - Freddie Mac

12Best Practices In Loan Processing

Did You Verify Taxes, Insurance And HOA For Properties Owned? Even For

Properties Owned Free And Clear, They Should Be Verified And Included

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Freddie Mac and Student Loans

13Best Practices In Loan Processing

https://sf.freddiemac.com/content/_assets/resources/pdf/update/docmatrix.pdf

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:The total monthly obligation is the sum of the following‏– Monthly housing expense (PITIA)

– Monthly payments on installment debts and other mortgage debts that extend beyond ten

months (including deferred installment loans);

– Monthly payments on revolving debts (unless evidence paid off)

• If debt (all types) verified paid by someone else for at least 12 months, the payment may be

excluded; policy includes all types of debts, including mortgages

• Payment history must have no history of delinquencies in the most recent 12-month period

– IRS tax payment plans (if eligible per Fannie Mae guidelines)– Continued on next slide……..

14Best Practices In Loan Processing

Debts Included in the DTI – Fannie Mae

B3-6-05

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The total monthly obligation….cont. (B3-6-05)‏– 30 Day charge accounts - monthly balance will not be calculated in the DTI, but included

as reserves in the “required funds to be verified”

– Do not omit or mark paid by close

• Verify MOP is “O” on credit report and mapped correctly into DU

– Monthly payments on lease agreements, regardless of expiration date of lease

– Any net rental loss from a rental property

– Properties owned free and clear still have tax and insurance that must be documented and

included and student loans if applicable, see next slide

15Best Practices In Loan Processing

Debts Included in the DTI – Fannie Mae

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– Student Loans‏ Is it Deferred or in Repayment?

16Best Practices In Loan Processing

Fannie Mae Student Loan Policy

B3-6-05

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Employment and IncomeBest Practices for Review‏

Best Practices In Loan Processing 17

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Documenting Employment and Income

18Best Practices In Loan Processing

Two Year History is Required on the URLA for All Applicants

For Freddie Mac, Gaps Greater Than 30 Days Should Be Addressed

By The Applicant

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Documenting Employment and Income

19Best Practices In Loan Processing

Do Not Lump Income Types Together

Break Out Income Type For Proper AUS Results

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20Best Practices In Loan Processing

Reminders:

– The borrower’s name and SSN# must be consistent with the application

(Spelling, middle initial or a JR or III).

– Computer generated?

– If paid hourly, the number of hours must be noted on the paystub

– Dated within 30 days of application; if stale dated, obtain a more recent stub

– YTD income must be provided and should be consistent with monthly income

– Note any commission, overtime, or bonus income

– Review for possible liabilities that may need to be included in your debt ratio

(child support, alimony, IRS garnishment or a new loan take out)

– If automatically deposited, cross reference the income to the bank statement

– We are calculating income but also validating the document, does employer

match back to application? To the W-2?

Pay Stubs

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Review Pay Stub W-2 Any Problems?

Best Practices In Loan Processing 21

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Any Problem With This Paystub?

22Best Practices In Loan Processing

Julie Jewell

999-44-4545

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23Best Practices In Loan Processing

:W-2 Review Reminders‏

– Name and SSN# must match the application and also the pay stub

– Applicant’s address should also match the 1003 and bank statement mailing

address

– W-2s should be the most recent one or two (if required) – read the feedback

– Is the yearly income /12 consistent with current monthly income? If not, obtain

explanation.

– Employer addresses match application

– Employer ID# must be valid (XX-XXXXXX) is the proper format

– FICA and Medicare withholding based on wages can be checked

– You generally should NOT have the employer’s copy or the Social Security

Administration copy

– Review with 4506t tax transcripts if provided

Examining W-2s

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24Best Practices In Loan Processing

Review the W-2 - Any Problems Here?

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25Best Practices In Loan Processing

:Review the VOE When It Comes Back In‏

– Forms should be signed, dated with signature and printed name of employer

– If faxed, note the origin of the faxed document - Is it coming from the employer?

– Income consistent with application?

– Is bonus or overtime likely to continue? Probability of continued employment?

– Review for different handwriting styles, cross outs, white out or cutting and

pasting

– Should it be handwritten? Large corporations, probably not.

– Time on job and position title matches to 1003

– Verify document does not expire prior to note date (Typically documents valid for

four months)

– REMEMBER TO OBTAIN THE VERBAL VERIFICATIONS WHEN REQUIRED

AS WELL

Written Verification of Employment

You Must Review The Actual Document For Completeness. Does It Support The

Transaction? If Not, Get Additional Information Before Submitting To Underwriting.

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26Best Practices In Loan Processing

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One-year management history or ownership of a primary home‏

income (Section 5306.19c)(ii) March 1, 2019

– The borrower must own a Primary Residence to use rental income to qualify

when purchasing a new rental property; and

– Whether purchasing a new rental property or converting a Primary Residence

to a rental property, if the Borrower does not a minimum of one-year

investment property management experience

• The rental income can only offset the PITI of the rental property; and

• Rental income exceeding the PITI cannot be added to the Borrower’s gross monthly

income to qualify

27

Freddie Mac Long Term Rental Income

Best Practices In Loan Processing

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No‏ management history or ownership of a primary home income is

required for Fannie Mae (B3-3-1.08)

28

Fannie Mae Long Term Rental Income

Best Practices In Loan Processing

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Effective December 2018‏

– All commission income will be treated the

same

– Individual returns or tax transcripts will not

be required (unless borrower files a

schedule C then tax returns will be required)

– Updated the policy regarding commission

income and unreimbursed expenses due to

the recent changes made by the IRS that

are effective with the reporting of 2018

federal income taxes

– Fannie Mae has removed the requirements

for IRS form 2106 and updated the

automobile allowance policy.

– The full amount of an automobile allowance

may now be included as income and the

lease or financing expenditure must be

included as a debt

29

Fannie Mae 2106 Policy Updated

Best Practices In Loan Processing

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Commission Income‏

– Effective February 2019

30

Freddie Mac 2106 Policy

Best Practices In Loan Processing

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Assets and Reserves Asset Documentation Reminders and Best Practices‏

Best Practices In Loan Processing 31

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Review the URLA‏

– Review total assets listed on URLA with total funds to be verified on AUS

– Do you have enough funds verified?

– If not, contact borrower for source of additional funds. Where will they come

from…gift?

Asset Documentation

Best Practices In Loan Processing 32

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Assets and Reserves

If reserves are required, document that the borrower has sufficient‏

reserves from acceptable sources.– Reserves are dependent on:

• Risk of the loan file and how many properties the borrower owns

• Property and occupancy type

• Product and underwriting type

Always verify your applicant disclosed all assets, as they can reduce‏

risk– Findings report will indicate if you must verify them

•General Levels of Documentation:

–Read, Read, Read!!!

– Read your Loan Product Advisor Feedback report for documentation requirements

• One or two months – document to the Feedback requirements

– Be sure to read how much you need to verify

– Did you obtain ALL pages to the asset statement?

– Are gift funds being used? Is it properly documented?

– Assets documentation valid for four months, for both existing and new construction

Best Practices In Loan Processing 33

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Large Deposits and Recently Opened

Accounts

The lender must investigate any indication of borrowed funds. These‏

must be identified differently, based upon how the asset account was

verified…– A large deposit and any deposit that is 50% or more of the total income being used to

qualify

– If using the funds, lenders must obtain borrower’s written explanation and documentation

of the source of large deposits that are reflected on bank statements

– Lenders must investigate accounts opened within 90 days of the application date and

account balances that are considerably greater than the average balance reflected on the

Verification of Deposit Form 1006

– Lenders should request an updated statement for asset statements that are older than 45

days from application

34Best Practices In Loan Processing

Fannie Mae Selling Guide Chapter B3-4.2-02 Depository Accounts (12/06/2016)

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Guidance on Large Deposits

35Best Practices In Loan Processing

Fannie Mae Selling Guide Chapter B3-4.2-02 Depository Accounts (12/06/2016)

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Additional Guidance on Large Deposits

36Best Practices In Loan Processing

Fannie Mae Selling Guide Chapter B3-4.2-02 Depository Accounts (12/06/2016)

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37Best Practices In Loan Processing

Large Deposits and Recently Opened

Accounts

Freddie Max Documentation Matrix May 2019 Page 19

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When Reviewing Bank Statements, Look for the Following:

– The bank statement: is the borrower’s name, account #, and address consistent

with 1003?

– Verify statement includes an account number (it can be truncated to four digits)

– Did the applicant provide the most recent one or two months statements?

• They should be dated within 45 days of the loan application – REVIEW!

– Are all large deposits explained and sourced if using those funds, if not, are that

backed out of Loan Product Advisor or DU?

– Review also for:

• Regular payroll deposits should be verified against pay statements

• Automatic loan payment withdrawals

• If a purchase transaction, review to see if the earnest money check has cleared

• Alterations, cutting and pasting, white-out, deletions or cross-outs

• ALL pages of the statement have been provided

• Does the time period in the statement cover 30 days worth of transactions?

• Are there overdrafts or insufficient funds?

Asset Documentation Review

Best Practices In Loan Processing 38

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Review the VOD

..…If Using a VOD, Review‏

– Who completed it; Name, Title, Date…can you read it?

– Current balance vs. average balance? Large increase? Did you check?

• If large increases, that large increase must be addressed or sourced

– The date the account was opened:

• If opened in the last 90 days, verify the source of the deposited funds

– Average balance

• If not shown, you must review the bank statements or return the VOD to the bank for

completion

– Any loans listed? Include in DTI if guidelines require.

– Any difference in names or co-owners?

– Have you heard of the financial institution?

Best Practices In Loan Processing 39

You Must Review The Actual Document For Completeness - Does It Support The

Transaction; If Not, Get Additional Information Before Submitting To Underwriting

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VOD Review

40Best Practices In Loan Processing

SAMPLE

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Some Reminders:

– A bank generated print out can be acceptable, but it must be signed and

stamped by the institution/teller and meet Fannie Mae or Freddie Mac criteria

– Enter each asset separately, according to account type

– Verify you have all pages of the asset statement

– Review for large deposits and remove any unsourced funds that are not needed

– Do you need one or two months statements? Read your findings report or

feedback certificate

– Do you have consecutive and most recent statements?

– Does transaction require reserves? Read the Feedback results.

– Additional funds needed to payoff a judgment, tax lien, pay down an account

– Support bank statements with VOD, or VOD with bank statements if needed

Asset and Reserves - Best Practices

41Best Practices In Loan Processing

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Important Updates About ReservesEffective for Loans Submitted and Resubmitted On or After

November 12, 2017

42Best Practices In Loan Processing

– Loan Product Advisor will determine

reserves for additional properties owned

and obligated on when subject is a

second home or investment property

– Data accuracy is critical

– Enter all eligible assets

– Enter details for each additional 1-4 unit

residential property in which the borrower

has ownership interest and is obligated

on the financing

– Specifically:

– Property disposition

– Subject property

– Current resident

– Liabilities associated with each

property?

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Multiple Financed Property Reserve Policy

43Best Practices In Loan Processing

Maximum number of financed properties is 10 when the subject is a second home or

investment- 7-10 required eight months reserves

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DU determines the reserves required for the other residential financed

properties (excluding the borrower’s principal residence and the

subject property). The reserve amount is determined by applying a

specific percentage to the aggregate of the outstanding unpaid

principal balance (UPB) for all mortgages* and HELOC’s disclosed on

the application. The percentage is based on the number of financed

properties.

Borrowers with Multiple Financed Properties

– Fannie Mae Reserve Requirements

44Best Practices In Loan Processing

*If marked paid by close, omit or if associated with subject property, not included.

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Borrowers with Multiple Financed Properties

45Best Practices In Loan Processing

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Loan Product Advisor FeedbackBest Practices for Review‏

Best Practices In Loan Processing 46

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Loan Product Advisor Feedback Certificate

47Best Practices In Loan Processing

Review The Feedback Certificate

•Review:

– Recommendation

– Eligibility

– Most recent submission

– Documentation level

– Appraisal requirement

– Read ALL messages on

the Feedback results

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Loan Product Advisor Feedback Certificate

48Best Practices In Loan Processing

•Review:

– DTI when you need MI

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Income/Employment Messages

49Best Practices In Loan Processing

•Documentation “Level” determines the documentation required

– Note: Many messages say “if”, so they apply only “if”….

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Loan Product Advisor Feedback Certificate

50Best Practices In Loan Processing

Review The Feedback Certificate

•Verify and review:

– Read ALL messages on the

Feedback results

– Do you have the supporting

document?

– Did you look at the supporting

document?

– Document to the results (i.e. one

year W-2 required, verify only one

is included in the file)

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Easy To Read Funds To Verify

Best Practices In Loan Processing 51

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Additional Funds To Be Verified

52Best Practices In Loan Processing

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The Checklist - Use It!!

53Best Practices In Loan Processing

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Desktop Underwriter Findings Best Practices for Review‏

Best Practices In Loan Processing 54

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DU Findings Report

55Best Practices In Loan Processing

Risk/Eligibility‏

– Why NOT eligible

– How underwritten (specific

product/program)

– Potential inaccuracies

:Potential Red Flag Messages‏

– Social Security alerts

– Valuation concerns

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:Verification Messages Broken Out By Topic‏

–Credit and Liabilities

• Bankruptcy, foreclosures, charge offs, late pays, omitted accounts

• What accounts were indicated as “to be paid off”

• Mortgage that need additional attention

56Best Practices In Loan Processing

DU Findings Report

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Read Funds Section and Verify No Additional Funds are Needed‏

57Best Practices In Loan Processing

Total Funds To Be Verified Typically Accounts For Total Funds Needed, But There Are

Exceptions - Such As Paying Down Accounts, Paying Off Judgements

DU Findings Report

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Fannie Mae Website

58Best Practices In Loan Processing

https://www.fanniemae.com/singlefamily/originating-underwriting

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Fannie Mae Website

59Best Practices In Loan Processing

https://www.fanniemae.com/singlefamily/originating-underwriting-training

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Genworth MI Top Decision Errors

60Best Practices In Loan Processing

https://new.mi.genworth.com/underwriting-tips-and-credit-policy

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Contract Underwriting Submission Tips

63Best Practices In Loan Processing

https://new-content.mortgageinsurance.genworth.com/documents/contract-svcs/12930753.CSTips.Q418.pdf

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Contract Underwriting Submission Tips

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Contract Underwriting Submission Tips

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Contract Underwriting Submission Tips

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https://sf.freddiemac.com/

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https://sf.freddiemac.com/tools-learning/loan-advisor/resources-

learning#learning

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Documentation and Rental Income

Matrix– Documentation Matrix Updated

May 2019

– Rental Income Matrix Updated

March 2019

– Assists with processing and

documenting loan files

– Be mindful of Product Overlays

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Genworth Underwriting Guidelines

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Genworth Rate Express®

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LOS Connections

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Training Tools and Information

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Training Tools and Information

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Additional MI Site Information

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➢ ActionCenter®: 800 444.5664

➢ Your Local Genworth

Regional Underwriter

➢ Your Genworth Sales

Representative

Your Genworth Resources

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78Best Practices In Loan Processing

Legal Disclaimer Genworth Mortgage Insurance is happy to provide you with these training materials. While we strive for‏

accuracy, we also know that any discussion of laws and their application to particular facts is subject to

individual interpretation, change, and other uncertainties. Our training is not intended as legal advice, and is

not a substitute for advice of counsel. You should always check with your own legal advisors for

interpretations of legal and compliance principles applicable to your business.

,GENWORTH EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED‏

INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, WITH RESPECT TO THESE MATERIALS AND THE RELATED TRAINING. IN

NO EVENT SHALL GENWORTH BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR

CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO THE TRAINING AND

THE MATERIALS.

Genworth Mortgage Insurance Offers A Comprehensive Suite Of Training

Opportunities To Boost Your Know-How, Benefit Your Bottom Line, And Serve Your

Borrowers Better. Visit new.mi.genworth.com To Learn More.

Loan Product Advisor® and Loan Advisor Suite® are registered trademarks of Freddie Mac

Desktop Underwriter® or DU® are registered trademarks of Fannie Mae

ActionCenter® and Rate Express® are registered trademarks of Genworth Mortgage Insurance