begin with the end in mind session 2. session objectives understand the value of a communication...
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Session Objectives
Understand the value of a communication plan in improving the use of research results
Understand the importance of stakeholders in the research and research use processes
Introduce the Stakeholder Analysis Matrix
Establish the criteria for meaningful research questions
Who Will Use Study Results?
Developing a communication plan
Ensures communication activities are budgeted
Identifies key audience – decision maker and other consumers of information
Identifies appropriate communication method for each audience
Developing a Communication Plan
Different stakeholder audiences
• Have different perspectives
• Need/want different information
• Need information at different levels of
complexity
• Have different intensities of interest
Communication Plan – 4 Questions
1. What are the objectives of the communication strategy?
2. Who are the target audiences?
3. What are appropriate channels of communication?
4. How will you assess information use?
Developing a Communication Strategy
1. What are the objectives of the communication strategy?
Multiple research questions often included in a study
Identify key potential findings and align them with appropriate target audiences
2. Who Are the Target Audiences?
Decision maker
Primary stakeholders affected
Secondary stakeholders affected
What Is a Stakeholder?
Any person or group with a particular interest or ‘stake’ in your research Providers / Implementers Policy makers Program managers Partners Funding agencies Beneficiaries Professional associations
Involving Stakeholders Throughout the Research Process
Relevance of data
Ownership of data
Appropriate dissemination of data
Use of data
Implications of Expanded Stakeholder Involvement
Additional actors in the research process can:
Increase timelines
Add complexity to the process
Increase study cost
When to Involve Stakeholders in Research Activities
Study planning
Study question development
Protocol development
Data collection
Data interpretation & recommendation development
Dissemination
Assessing effects
How to Involve Stakeholders? Study planning
Stakeholder analysis
Communication plan development
Study question development
Protocol development
Data collection
Data interpretation & recommendation development
Dissemination
Assessing effects
Stakeholder Analysis MatrixName of Stakeholder Organization (and specific individual)
Stakeholder Description
Potential Role in Activity and Use of Results
Level of Knowledge of Research Topic
Level of Commitment to Topic (positive and negative)
Constraints to Participate in Activity
When to Involve
Gov’t sector
Political sector
Commercial sector
NGO sector
Civil society
Donors
Stakeholder Analysis Matrix
Name of Stakeholder Organization (and specific individual if required)
Stakeholder Description
Potential Role in Research Activity and Use of Results
Level of Knowledge of Research Topic
Level of Commitment to Research Topic (positive and negative)
Constraints to Participate in Research Activity
When to Involve
Div. of Maternal and Child Health, MOH
MCH service delivery
Primary audience; access to sites; service guideline revision
High, extensive
Strongly supports scale-up of PMTCT services
Busy schedule; Need 4-week lead time to participate in meetings
Study planning, question development, data collection, interpretation, dissemination & use
How to Involve Stakeholders? Study planning
Stakeholder analysis
Communication plan development
Research question development
Protocol development
Data collection
Data interpretation & recommendation development
Dissemination
Assessing effects
Final QuestionRefined Question
Identifying, Assessing, Refining, and Prioritizing Questions
ImportantPriorityActionable Data gapNot already
underway
Answerable Method available Reasonable time
period
Initial Question
Criteria for Meaningful Research Questions
Important: Could the answer to the question lead to a policy or program change that would have a large effect on the population in question? Priority: Does the question address a current and pertinent issue?
Actionable: Can the results of the research be used to identify clear policy or program recommendations?
Answerable: Are data available, or can data be collected, to address the question?
Let’s Look at an Example
Research topic: Number of children borne by a woman (parity) & contraceptive use
Research problem: Do women with few (or no) children have a lower demand for family planning?
Research question: How does contraceptive use vary by number of existing children among married women?
Hypothesis: Low parity married women will have lower contraceptive prevalence rates.
Key Messages
Identify your target audiences and how you will communicate your research findings
Involve stakeholders throughout the process, not just at the beginning and the end; this facilitates uptake of results
Develop research questions that fill an information gap so that your research is linked to program/policy development and improvement
Small Group Activity 2: Instructions Select a reporter to record the group work on flip chart paper and report back to
the plenary. Locate Exercise 2 worksheet.
Develop a hypothesis for the research question assigned to your group. The hypothesis is the provisional theory guiding the research (see Exercise 2 worksheet – part 1).
Identify the primary program or policy implication for the research question assigned to your group. The program implication will be the action undertaken if the hypothesis is supported by the data.
Assuming the hypothesis is correct, what additional questions need to be answered to implement the recommendation of the study effectively?
Assuming the hypothesis is not correct, what additional information would help to interpret the results?
Considering where the research falls in the program-policy continuum, what stakeholders need to be involved in the research activity? Use the Stakeholder Analysis Matrix to guide this discussion (see Exercise 2 worksheet – part 2). When filling out the stakeholder analysis, complete only columns 1–3 (stakeholder name, description, and role).
Small Group Activity 2: Report Back
Each group has 10 minutes to discuss what they found challenging when developing research questions and identifying stakeholders, and how they overcame these challenges.
MEASURE Evaluation is funded by the U.S. Agency for
International Development and is implemented by the
Carolina Population Center at the University of North
Carolina at Chapel Hill in partnership with Futures Group
International, ICF Macro, John Snow, Inc., Management
Sciences for Health, and Tulane University. The views
expressed in this presentation do not necessarily reflect
the views of USAID or the United States Government.