be a successful leader

BE A SUCCESSFUL LEADER

To successfully lead and manage the store in accordance with company

philosophy, policies and procedures.

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C O R E A C C O U N T A B I L I T I E S R E Q U I R E D B Y T H E R O L E

Business planning - To develop and implement a store specific business plan that will lead to the achievement of sales and profitability goals, ensuring long-term business

growth. To ensure that the business plan is communicated effectively to the store team and that it is reviewed and revised as appropriate.

Financial control - Prepares and monitor store budgets to achieve accurate sales, forecasting and effective cost control. Has the full accountability for store profit and loss

projections in the fiscal year.

Merchandise management - Works with the relevant buying group, provides feedback on store sales and communicate store specific requirements in a timely manner. Ensures that product is displayed and merchandised to a high visual standard and in accordance with

company guidelines.

Training & Development - Ensure that regular training is provided for all members of the team in order to achieve high standards of product knowledge, customer service, selling skills, merchandising, inventory control, loss prevention, and store operations.

Provide ongoing development for members of the store management team.


C O R E A C C O U N T A B I L I T I E S R E Q U I R E D B Y T H E R O L E

Team Leadership - To lead the store management team, establishing mutually agreed and appropriate performance objectives for each individual. Establish effective ways of

reviewing performance against objectives, ensuring that regular coaching is provided to support individuals within the management team. To oversee the management of the

wider store team with the goal of developing a skilled and committed team.

Communication - To ensure clear and effective methods of communication are in place within the store in order to ensure that the management team are aware of all current and future business developments. Runs regular store meetings in order to communicate key

information to the wider team and to provide a forum for training. To also maintain regular communication with line Manager and all relevant Head Office departments.

Recruitment - To manage the recruitment and selection of all members of the store team, working with the relevant Regional departments and the in store management team to ensure that a fair and consistent process is used and that all successful candidates meet the criteria

outlined by the company.


C O M P E T E N C I E S R E Q U I R E D T O F U L L F I L L T H E R O L E

Values people (Sensitivity) – They are at ease with a wide range if individuals. They enjoy differing personalities and adapt their approach to accommodate those differences.

Coaching and counseling Skillful in setting goals, providing timely feedback and coaching

employees at all levels.

Self – Assurance – Self – confident and trust their own judgment and ability. Self-reliant; don’t rely on others for approval.

Business Analysis and Quantitative Skills – They approach problems and business situations methodically and analytically. They use information and financial data to make decisions and

ensure profitability.

Influence Skills – Move people towards a desired action. Be persuasive


C O M P E T E N C I E S R E Q U I R E D T O F U L L F I L L T H E R O L E

Resource efficiency / Multi-tasking – Effectively manages inventory, people, time and money. Understand the relationship between efficiency and profitability. Effectively manage multiple

priorities.

Strategic Planning – Establish strategies based on corporate direction. Balance the strategic plan with tactical realities.

Leadership Identity – Identify with the leadership role and see themselves as change agents.


“IF YOUR ACTIONS INSPIRE OTHERS TO DREAM MORE,

LEARN MORE, DO MORE AND BECOME MORE, YOU

ARE A LEADER.” J.Q. ADAMS
