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BCP From inception to implementation

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Page 1: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

BCP From inception to implementation

Page 2: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates
Page 3: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

– PNSC Building

Karachi, 2007

– Bahiria Complex 1

Karachi, 2008

– Executive Tower

Karachi, 2008

– Harbour Front

Karachi 2008,2012

Page 4: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

BCP Definition

Business Continuity is the process of planning to ensure that an organization can survive an event that causes interruption to normal business processes

Note: As per BS 25999 Standard

Page 5: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

IT DRP

The goal of IT Disaster Recovery Plan is to

provide a level of assurance that the critical

systems at the Data Centre will continue in

the event of an accident

Page 6: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Engro Corporation Company Structure

• Harbour Front Building, Karachi (6 Floor)

• Engro Plants (9 Plants Country wide)

• Regional Offices across Pakistan

Page 7: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Case Study

• In Scope

–All office buildings and Marketing Offices

• Out Scope

–Core Plant Sites

Page 8: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Project Initiation

• Board and Management Committee Mandate

• Executive Sponsor

• Project Team

• Project Coordinator

• External Consultants

Page 9: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

3 Major Activities in BCP

• Business Impact Analysis (BIA document)

• Risk Assessment Plan of Critical Business

Process (BP RAP document)

• Business Continuity Plan with Disaster

Recovery Plan (BCP & DRP document)

Page 10: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

IT DRP

• IS dept. is a shared service for Engro Affiliates

• Selection of DR Site

• Technical Capability for Backup and Recovery of

Core Business Applications

• Determination of RTO – Recovery Time Objective

and RPO – Recovery Point Objective

• Testing and Validation

Page 11: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Creation of BCP

• Manual

– Buy in of dept Managers on critical documents,

core resources and business processes

– Documenting all of the above

– Sign off from each area

– Manual consolidation

Page 12: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Presentation of BCP to Management

Committee

• High level over view of manual

• DR Sites (both for IT and Non IT functions)

• Org Charts

• Implementation Plan

– BCP Committee formed of executives (Senior

Management)

– Dedicated BCP Project Manager and Coordinator

assigned for the project

– BCP Core Team formalized to meet monthly, and

give updates to BCP Committee quarterly

Page 13: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Implementation Plan………….Cont’d – BCP Consultants involved to draft the document

– BCP Manual prepared (Threat and Risk Assessment, Business Impact

Analysis, Minimum Operating Requirements using BS 25999 standard) and

rolled out in house by the team

– Disaster Recovery Site prepared

– Conducted trainings to Core Team including drill handling

– Conducted BCP awareness Program to all

– Mock Drills , Audit, Gap Analysis with Action Plan

– Call Tree

– Closure Report to the management

Page 14: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Training & Roll Out

• Site Training

• Plant Office Training

• Office Training

• Conducted Training session for Fertilizer

Employees (300 employees)

Page 15: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Mock Drill

• Office Site

• Plant Site

• Remote Locations

Page 16: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

What was not covered in this project?

Note: Plant BCP is covered in Crisis Management plan (part of our HSE Manual)

Page 17: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Project Timelines (Planned VS Actual)

Project was divided in 2 phases (6 months VS 1.5 Years

Project)

Phase 1 – BCP Manual drafting (3 months VS 6

months)

Phase II – BCP Implementation (3 months 1 year)

Now the BCP is operational with over all responsibility

to the CFO of the company

Page 18: BCP From inception to implementation · Case Study •In Scope –All office buildings and Marketing Offices •Out Scope ... •IS dept. is a shared service for Engro Affiliates

Next Steps

• BCP is a living document

• Mock Drills

• Audits