BBA Inspection Services

B ~i ~ APPROVAL ~ I~ INSPECTION ~--~ TESTING ~~ CERTIFICATION

TECHN CAL APPROVALS FOR CONSTRUCT ON

Report of: Surveillance Inspection (including Promat TL Cert 09/4646)

At: Kingspan Insulation Ltd Pembridge Leominster Herefordshire HR6 9LA

Actual date of inspection: 30~1 Sep 2009.

Certificate Number(s): 01/3813, 97/3364,

97/3366, 95/3126, 94/3047, 94/2992,

94/3061, 93/2914, 06/4384, 08/4523, 06/4372,07/4450, 08/4522, 08/4590,

08/4582, 08/4604,08/4615,09/4646 (Promat TL),09/4675.09/4695

File number(s): 93 2914 PQP

Ordcr and contcnts:

1. Audit plan (letter)

2. Quality Plan - as Inspector’s notes

3. Quality System - as Inspector’s notes

4. Variation report: 301009

5. Inspector’s notes

Number of pages

Section responsible:

Inspector: Ian Muttram

Report page printed: Monday, 26 October 2020 Inspector’s signature:

Revisions required to Quality Plan?

Yes I Revisions done by Inspector?No New electronic filename =

Revised Quality Plan

required by Inspection Services by: YES

Inspectors Confidential Comments: (FOR INTERNAL USE ONLY)

The economic slowdown has had an impact on Kingspan with shift reductions and additional redundancies since my last visit.

The BBA PQP dated 12 May 2009 is in need of update to ensure that Certificate numbers, recently issued are actually identified in the QP. OBSV1 refers.

Newly released Promat TL Certificate 09/4646 has a unique QP and Client is charged separately. A review of certificates listed within the Kingspan QP identifies Cert 93/2914 as Client ’Alumasc External Building Products’. Should the same charging regime apply to this Client as well? BBA please advise.

As long as BBA is satisfied svith very minor Observations raised, certification recommended.

Source .Audit plan and inspection report Revision 5

File name and path:

Author : Group Plan

Page 1

Date of Revision : 2"~ Dec 2008

Printed: 26/10/20

BBAO0011114 0001 BBA00011114/1

Job No

Cert No. 01/3813, 97/3364, 97/3366, 95/3126,

94/3047, 94/2992, 94/3061, 93/2914, 06/4384,

06/4372,07/4450, 08/4522, 08/4590, 08/4582, 08/4523, 08/4604,08/4615,09/4646 (Promat TL), 09/4675. 09/4695

26 October 2020

Kingspan Insulation Ltd Pembridge Leominster Herefordshire HR6 9LA

Dear Adrian

BRITISH BOARD OF

PO Box 195, Bucknalls Lane Garston, Watford WD2 7NG

Telephone: Facsimile:

Direct home/fax: Cellphone: e-mail:im uttram@bba.star.co.uk

Surveillance inspection of Production Certificate numbers: As above Prod.et: Various insulation products.

Produetio. loeatio.: As above

Ma.ageme.t represe.tative: Adrian Brazier

Date: 30th September 2009. Intended arrival time: 9.00 - 9.30 am

As agreed I can now confirm that I will be visiting your manufacturing site as above on Wednesday 30a~ September 2009. The

inspection will commence with an opening meeting to discuss the format of the audit, which will only cover the product(s) or

production that are subject to a BBA contract or Certificate.

The obj ective of the inspection is to confirm that the product being placed on the market is consistent with the product assessed and approved by the BBA and that the production process is under due control. The inspection will visit the manufacturing plant / associated quality, assurance facilities and audit quality records against the controls declared in the following documents:

¯ The Proposed Quality Plan dated: 12 May 2009.

Please check the references at the bottom of the page. If in doubt, a full copy can be supplied by fax or e-mail. You will need to:

- inform relevant employees about the objectives and scope of the audit - appoint responsible member(s) of staff to accompany me - provide resources needed in order to ensure an effective and efficient audit process - arrange access to the facilities and ~uali~ records

The inspection will be concluded by a ’closing meeting’, which will give the opportunity to discuss issues raised during the

inspection and to understand / agree any consequential actions. I expect the inspection to be complete within the working day. If the audit date above cannot be met, the BBA requires ten working days notice to allow the audit to be re-arranged. Failure

to do so will result in a cancellation charge being made.

I look forward to meeting you. Yours sincerely

lan Mullram Senior Inspector

BBA00011114 0002 BBA00011114/2

An opening meeting was held to discuss the format of the audit. Present during this meeting was: Mr Adrian Brazier -

Production Quali .ty Assurance Manager.

Various products under assessment ~vere seen in storage and in manufacture during this audit.

Raw materials Select from those detailed in the Quality Plan

Raw material

MDI (M70R)

Polyol PS2412

Supplier

BASF

Stepanpol

Hexion Phenolic Resin.

Cellobond

R330UF Bulk

Certification

available Y/N

Yes.

21082009

Yes.

20082009

Yes

24082009

Material tested Y/N

N/A

N/A

N/A

Within

specification?

Yes (Spec No

175)

Yes (Spec No

256)

Yes

B arch numbers checked

Bmch 5535-18-4-

1-2.

Lot 7360508-T- 3O6

Batch

SE9H51843X

Where new suppliers or materials have been added, please provide details including names of the new material and that which it replaces, where appropriate and reason for change.

No changes to raw materials noted during this visit.

Product identification Confirm batch numbers of finished products seen in warehouse/stockyard.

TR21 90MM Order 180387

K10 80MM Order 81000 - 884.

Is the identification system as described in the Quality Plan?

Method of Production and process control Is the production process or manufacturer’s documentation as described in the Quality Plan?

Formulations If formulations are quoted, are they as detailed in the Quality Plan? If No please give full details

Production Production witnessed?

Various products were being manufactured including product K 10 80MM Order 81000-884.

In Process inspection and testin~ Are process controls as described in the Quality Plan?

Are process controls being maintained?

Final Inspection and Testin~ Are the final inspection and test regime as described in the Quality Plan?

(If no, please provide full details)

Witnessing of receipt/final inspection records:

Product under test: Various including TR21 & K10

Test records Witnessed

Compression (K 10)

Compression (TR21)

Mean Conductivity (TR21)

Dimensional stability (TR21)

Batch number:

Result Specification

130 kpA Min 100 KpA

189 kpA Min 150 KpA

0.0185 less than 0.0222

0.64% Less than 1.5 %

Yes

Yes

N/A

Yes

Yes

Yes

Yes

Source Mudit plan and inspection report Revision 5 File name and path:

Author : Group Plan

Page 3

Date of Revision : 2~ Dec 2008

Printed: 26/10/20

BBA00011114 0003 BBA00011114/3

Measurin~ and Test Equipment used Is there a regular calibration regime for test and measurement equipment?

Test equipment checked

Yes

Equipment Identification Calibration date /Due date

Lambda sample Cert 853 26/10/2008 -due 26/10/2009

Sartorious Balance Cert 4413 11/05/2009 - due 11/05/2009.

Virnier Cert 1077620 26/11/2007 - due 26/11/2009

Packa~in~ and labellin~ Identify batch numbers of products in storage/dispatch

Are the details as described in the Quality Plan? Is batch identification clear and legible? Is the BBA logo used on the product packaging? If so, is the correct certificate number used?

Yes

Yes Yes Yes

Complaints Are details as described in the Quality Plan?

Have any complaints been received about the product(s)?

Yes

A complaints database was seen to be in operation and a number of complaints were reviewed ~vith no problems identified. No complaints for TR21 have been received. During 2009 and only 1 complaint relating to Promat product (staining on surface). Analysis of complaints identifies that less than 7 % of complaints received are technical in nature, ~vith the majority of complaints being commercial issues. Good corrective action activity noted.

Trainin~ Are details as described in the Quality Plan? Yes

A Skills Matrix for production personnel was seen and individual training files are maintained. Records of competence for Operators Mike Bevan and Ceri Brown were found to be acceptable and well maintained.

ISO accreditation Are details as described in the Quality Plan? Yes

LPCB conducted ISO 9001 QS assessment 27/05/2009. Five minor NCR’s raised. Corrective action activity in place.

BBA00011114 0004 BBA00011114/4

BRITISH

gueknalls Lane, Garston

Wutfo~.d, Hefts WD25 9BA Telephone: Facs

wcbsite: ww w bbace~ls.co.uk

IBOAI~D OF AGREMENT TECHNICAL Ar’f~ROVALS FOR CONS-RUCTIGN VARIATION REPORT

installer No: .....................................

BBA representative:

’:, t,

Company representative:

Comments/agreed actions:

I , ,.,,+, ,;>,{ .,"~",,;,,,....!~

Issued by:

BBA i~pre~erl~miive

The Management Representative may confirm correcti’-<e actions to the BBA al the lime of issue or within 10 days.

Pk,’o~,® n’~ork ai resoorlse,s foi lt’:e a!te+lion of hqspecticp,

Dote ................. ~,+ ~ .........

()X - X \T’¢,"AP \hs~< ;n."/u +~iiouE,~pl .day’2_ .:./cTrd

Source .’Audit plan and inapection report Revision 5

File name and path."

Author Group Plan

Page 5

Date of Revision ." Z~ Dec 2008

Printed." 26/10/20

BBA00011114 0005 BBA00011114/5