INTERNAL AUDIT

WHY INTERNAL AUDIT Internal Audit is an independent examination of Quality SystemIt measures effectiveness of an Organisationss Quality Management SystemIt is a documented and systematic toolIt should be done periodically by independent and trained peopleContinuous improvement

INTERNAL AUDIT BENIFITS Tells you the health of a Quality SystemIdentify the root of a problem and plan for corrective and preventive actions with a timelinePrevent Potentially big problemContinuous ImprovementHelps in preparing for Customer and Third Party Audits

REQUIREMENT FOR AUDITOREthical

Professional

Fair

GUIDANCE FOR AUDITORAuditing should be seen as a positive process not a fault findingAudits need to be documentedPrior to audit date , an auditor needs to review documentation and develop a checklistDuring an audit ,auditor need to see evidences that the processes are being done as per rules , regulations and work instructions

GUIDANCE FOR AUDITEEProvide information Volutnteerly (willingly )Report deficiencies and difficulties if you know of anyBe honest , open and cooperativeEnsure Hidden causes are identifiedAsk the auditor if you are not sure or clear

AUDIT ACTIVITIESPre-Audit Activities

Audit Activities

Post-Audit Activities

PRE-AUDIT ACTIVITIESScheduling

Team Selection

Prioritization and Checklist Preparation

AUDIT ACTIVITIESOpening Meeting (Optional)Site VerificationDocumentation ReviewRecord VerificationInterviewsSenior ManagementAssociatesClosing Meeting (Optional)

POST-AUDIT ACTIVITIESStrengths and Weaknesses

Nonconformity Writing

Corrective Actions

Management Review

SCHEDULING ACTIVITIES

Adequate Timing

Adequate Frequency

TEAM SELECTIONAppropriate Knowledge

Appropriate Skill

Auditor-Auditee SelectionKnowledgeHierarchy

PRIORITIZATION AND CHECKLISTPrepare the Audit Checklists based on Standards

Provide the priority to the Internal Auditors

Use Aide-Memoires

OPENING MEETING (OPTIONAL)

Improves Communication

Provides Seriousness

SITE VERIFICATION

Remember Seeing in Believing

Visual evidence is the best evidence

DOCUMENTATION REVIEW AND RECORD VERIFICATION

Always carry the Check sheet

Go through the procedure to conclude any finding

Verify the records, if available

INTERVIEWSAvoid Leading or Closed QuestionsIs it?Do you?Will you?How many?

INTERVIEWSAlways ask Open ended questionsHow would you?, What would you? What do you...? Where is it documented?How do you establish?What does your procedure state?

CONCLUSIONS

Nobody likes to be audited..

It is a means to have continuous improvement