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  • changing diabetes barometerFirst report

    changing diabetes

  • 2Foreword 4

    Preface 5

    Executive Summary 6

    1. Time to work together 101.1 Diabetes a story of missed opportunities 101.2 Meeting the challenge 111.3 The Changing Diabetes Barometer in context 12

    2. Key Issues 142.1 Development of the Changing Diabetes Barometer concept 142.2 The economics of diabetes 142.3 Raising the capacity and competence of diabetes healthcare professionals 162.4 Expanding access to care 182.5 Improving self-management assessing non-clinical indicators 202.6 Summary of key issues improving quality of life for patients 22

    3. The Changing Diabetes Barometer 243.1 What is the Changing Diabetes Barometer? 243.2 Inspiring and driving change 263.3 Organisation 283.4 The Changing Diabetes Barometer the future 293.5 Countries included in the Changing Diabetes Barometer survey 30

    contents

  • 3Changing Diabetes at the national level

    4. National examples of diabetes care 344.1 Learning from best practice 344.2 Case studies 354.3 Overview of case studies what do they show us? 534.4 Novo Nordisk initiatives to improve control 544.5 Improving diabetes care in developing countries 55

    5. Direct costs of diabetes 585.1 Controlling diabetes, controlling costs 585.2 Studying diabetes in the UK 585.3 Overview of the analysis 595.4 Economic costs of diabetes 635.5 Breaking even and moving into credit 645.6 Conclusion 66

    6. Indirect costs of diabetes 686.1 What are the indirect costs? 686.2 The Danish example 696.3 Current study in Sweden 71

    Appendix 72

    References 74

  • 4It is my firm belief that we can beat diabetes. We all share the same

    great goal to reduce the impact of diabetes on individuals, families,

    communities and societies; to help the man, woman and child affected

    by diabetes to live the very best life they can. Understanding the chal

    lenge, and the effects of our efforts, is central to meeting the chal

    lenge. Without measuring, we cant improve anything. We need to set

    standards for ourselves, for patients, for nations and internationally to

    improve our actions in the fight against this complex, chronic disease.

    This is what the Changing Diabetes Barometer does.

    By 2025 over 380 million people will live with diabetes. The challenge

    presented by the diabetes pandemic is enormous. With the develo

    ping world bearing the brunt of this burden, as well as a global health

    problem, it is an international economic impediment and a barrier to

    development.

    Concerted action from many players to promote healthier lifestyles is

    vital to reduce the escalation of diabetes, and this must be combined

    with provision around the world of the best care possible for people

    already living with it.

    The Changing Diabetes Barometer is an important new contribution to

    ensuring that we do the very best we can for all people with diabetes,

    forewordand all people at risk of developing the disease in the future. As it mea

    sures the impact of diabetes care, it will provide essential information

    to support policy making and evaluation. It will communicate standards

    by which people will start measuring their actions to tackle and treat

    diabetes and, most importantly, inspire learning from others as efforts

    are compared with those in other countries and regions.

    Depending on where you live, diabetes care faces different pressures

    and has different priorities. The priority may be improving quality of life

    for people with diabetes, it may be cutting costs, or it may be increas

    ing access to treatment. We need to understand these pressures but

    also ensure that, whatever the local situation, we all constantly strive to

    improve our response to diabetes.

    The Changing Diabetes Barometer initiative is just a beginning but it

    is my belief that it will constitute an important step following the UN

    Resolution on diabetes, helping people and governments to respond

    to the major challenge acknowledged by the UN. The response needs

    leadership but also partnership. I look forward to continuing to support

    the initiative, helping it to move forward and ensuring that it has a real

    impact on diabetes care, and the lives of individuals everywhere.

    JeanClaude MbanyaVice Dean and Professor of Medicine and Endocrinology,

    University of Yaound, Member of Changing Diabetes Barometer

    International Advisory Board

  • 5As a global diabetes care leader, Novo Nordisk has much to offer as a

    partner in the fight against diabetes. We support many individual projects

    around the world to combat diabetes, but our aim is larger. As a business

    and as a corporate citizen in a world heavily burdened by disease, we

    want to change diabetes. We want to change the impact diabetes has

    on lives, change the amount of pain and suffering diabetes causes and

    change the burden of diabetes on economies around the world.

    Change is essential if we are to break the curve of the pandemic of

    diabetes. We believe in the critical role that innovation can play. This

    innovation is not limited to research into medicines. Instead, innovation

    prefaceis needed throughout the diabetes care path, from before a person is

    diagnosed, and even before they develop the disease, to spread best

    practices and present the strongest challenge to diabetes.

    Raising awareness of diabetes is, in itself, a challenge. The effects of this

    devastating disease are complex and far reaching. All too often, how

    ever, its impact is left to wreak havoc unnoticed. This lack of immediacy

    has been mistranslated into a lack of urgency, and the lack of urgency

    leads not only to the disease operating silently on the body, but also

    speaking too quietly in the world of health policy.

    The importance of raising awareness of diabetes led Novo Nordisk to

    be a strong partner in the Unite for Diabetes campaign which led to the

    adoption of the 2006 UN Resolution on diabetes. Words are, however,

    not enough. We need to continue to work together to put this resolu

    tion into action.

    In March 2007 we gathered a wide range of stakeholders, including

    keynote speaker President Bill Clinton, to discuss how we can change

    diabetes. At this forum we pledged to launch the Changing Diabetes

    Barometer a new tool to keep score of the fight against diabetes. If

    we cannot measure diabetes then we cannot manage it. We need to be

    able to compare interventions and outcomes, just as we do medicines,

    to drive further innovation and ensure best practices are shared.

    For too long the fight against diabetes has been conducted in the dark;

    in many places spending great sums on care without knowing whether

    the battle is being won or lost. Working with others on this initiative,

    we intend to turn on the lights.

    Lars Rebien SrensenCEO and President, Novo Nordisk A/S

  • 6An innovative response to an urgent need

    The Changing Diabetes Barometer is both a report and a concept: a

    framework for measuring progress in the fight against diabetes. The

    concept is both large and urgent its aim is to inspire the change in

    approach which is essential if there is to be any chance of bringing the

    diabetes pandemic under control.

    Diabetes is growing in its prevalence all over the world. The Interna

    tional Diabetes Federation currently estimates that 246 million people

    worldwide have diabetes in 2007, which is almost 6% of the adult

    population. This number is expected to reach 380 million by 2025, or

    7.3% of the adult population. Many of these people with diabetes will

    develop serious medical complications, for which hospital treatment is

    costly. And as many as a third do not know that they have it so are not

    taking any action or receiving any treatment.

    The world has many excellent initiatives to provide care for people with

    diabetes, but only a minority are able to benefit from them fully. A

    number of countries have recognised the scale of the pandemic and

    have put in place national strategies to address it, including steps to

    train more healthcare professionals and improve access to medicines.

    But only a few have documented the present level of diabetes care they

    can offer, or how effective that is in keeping this longterm condition

    under control.

    An initial survey for this report reviewed the published data available

    from 21 countries around the world. It suggested that, of the 21 coun

    tries one third had no data on treatment indicators like mean blood

    glucose (HbA1c), blood pressure and lipid levels; one third did not have

    data on incidence rates; and only a few had systems in place tracking

    important key indicators in a dynamic registration database allowing

    consistent follow up on a national scale. A major effort is needed to

    improve knowledge about progress in the fight against diabetes, where

    we are succeeding and where we are failing, and inform decision mak

    ers at all levels where to look for inspiring examples of how they can

    do better.

    The Changing Diabetes Barometer sets out to encourage just that. It

    starts from very limited data and examples from several countries

    India, Israel, Italy, Japan, Sweden and the USA, with accounts of further

    initiatives from a number of other countries and regions and it is re

    stricted to published data. These countries experiences are analysed to

    develop an understanding of the potential for improved diabetes care,

    the difficulties that have been overcome, and the early indications of

    success. After less than ten years experience, several of the countries

    already systematically collecting and analysing diabetes care data have

    been able to show significant improvements; not only in the supply of

    data, but in the medical outcomes reported. The Changing Diabetes

    Barometer highlights their achievements and encourages other coun

    tries and regions to build their own data systems. More than that, it

    encourages them to look at their data, find the weak points, learn from

    others and set about making the systems stronger.

    The UN Resolution on diabetes, adopted on 20 December 2006,

    focused public and political attention on diabetes in comparison with

    the infectious diseases which had for so long been in the spotlight.

    Only three months later, the Global Changing Diabetes Leadership

    Forum, organised by Novo Nordisk with the support of the IDF, set out

    to inspire participants from every aspect of diabetes care to make real

    improvements in their own countries. The Forum established that if a

    situation is to be managed, we need to be able to measure it, and we

    need to know how well it is working. Out of this came the Changing

    Diabetes Barometer.

    Key objectives

    The Changing Diabetes Barometer has three objectives; to

    illustrate the link between quality of diabetes care, reduction in com

    plications and socioeconomic costs, thus providing all stakeholders

    with the opportunity to make informed choices;

    executivesummary

  • 7improve treatment through inspiring learning, based on measuring

    and comparing results as all stakeholders develop a clear picture of

    the current quality of diabetes care in their country; and

    inspire others to follow best practice examples.

    At the international level, the Changing Diabetes Barometer aims to

    inspire national stakeholders to measure the impact of their efforts and

    learn from international best practice examples. It will monitor progress

    across countries to encourage constructive competition, and in the fu

    ture, create an international baseline on the prevention, progress and

    treatment of diabetes. It will communicate this information and incour

    age dialogue between healthcare policy makers and payers.

    At the national level, the Changing Diabetes Barometer will stimulate

    informed dialogue on the necessity of measuring the treatment pro

    gress. Data resources will be developed on the results from countries

    participating in the initiative. These will include the indicators of dia

    betes prevention, progress and treatment, plus information on the ex

    istence and scope of any national diabetes strategy. Comparing data

    both between and within countries presents the idea of competition in

    healthcare, but one based on all stakeholders challenging themselves

    to do better within a culture of using measured results for learning and

    improving, rather than for penalising or rewarding. Based on the evi

    dence, action plans and individual targets can be set locally to improve

    diabetes care. It is hoped that as the Changing Diabetes Barometer

    initiative grows, and countries collect more and better data, it will also

    be possible to collect more qualitative information on issues relating to

    the quality of life of the individual person with diabetes, as affected by

    the care they receive (see Chapter 3).

    Key issues

    If it is to call for a higher quality of diabetes care, the Changing Dia

    betes Barometer has to take full account of the many factors which

    challenge diabetes care in different parts of the world. The economic

    cost of diabetes is well documented, but still the message is not well

    understood that investing in diabetes screening and more effective care

    will, within a relatively short time, result in lower medical costs and less

    lost productivity. As populations age and diabetes incidence rises, it

    is even more pressing to halt the loss of peoples skills and experience

    from the working population.

    This First Changing Diabetes Barometer Report sets the foundation for

    this work with a computer simulation analysis of direct costs in one

    country where the evidence is available: the UK (see Chapter 5). From

    this it can be shown that better control of blood glucose can reduce life

    time healthcare costs by 13%. If early diagnosis is linked with enhanced

    treatment then these costs are reduced by as much as 21%. This leads

    to the finding that because of reduced spending on the complications

    of diabetes, up to 48% of the available funds used for enhanced treat

    ment of diabetes could be spent not on complications, but on improved

    care at an earlier stage of the disease. That would have enormous im

    pact on maintaining and improving the patients quality of life.

    The presence of sufficient numbers of adequatelytrained healthcare

    professionals, and also of IT staff presents a challenge to data collection

    but also an opportunity for the Changing Diabetes Barometer initia

    tive to be of assistance. Many Healthcare Ministries around the world

    have supported initiatives to train more doctors, nurses and healthcare

    auxiliaries, particularly in identifying diabetes at an early stage, and in

    treating it to limit development of complications. The Changing Diabe

    tes Barometer, presenting information based on data collected around

    the world, will highlight the points of healthcare systems where the

    need is greatest. Through encouraging efforts to make information

    more readily available and comparable, the initiative will help build

    competence through learning from others and the free exchange of

    best practice examples.

    Many developing countries have very acute problems. These include

    lack of financial resources, availability of healthcare professionals, and

    availability of adequate and uptodate training for them. Further chal

    lenges may include cultural attitudes, access to medicines and hospitals,

    and the sheer enormity of the size of populations and distances involving.

  • 8Here, even though data on diabetes care may be even more limited, the

    opportunity is great to make a start in documenting what is done, so that

    steps can be taken to develop it. Other countries experiences can offer

    solutions, and there is no need to reinvent. Access to adequate care is, of

    course, also a challenge for the undiagnosed and poorly treated propor

    tions of the diabetes population in the developed world. Again, this needs

    to be measured, understood and successful ways to tackle the problems

    examined, shared and implemented.

    Finally, as effective selfmanagement of diabetes is one of the keys

    to maintaining people with diabetes in greater comfort and better

    quality of life for more years, the elements influencing its success or oth

    erwise of this also need to be measured and tracked. The Changing Dia

    betes Barometer and its future use of DAWNinspired surveys to gather

    information on unmet needs and ways to improve the procces of care can

    play a vital role.

    A call to action

    This is the first Changing Diabetes Barometer Report. It sets an agenda for

    change, addressed to everyone in the diabetes community.

    To make diabetes care more comprehensive and more effective, we

    first have to know what is already in place and we have to track how

    the fight against diabetes is progressing. But collecting data is not

    just an academic exercise. It must be studied and used, to learn from

    existing actions, encouraging constructive competition to build a better

    approach to diabetes care policy, clinical and personal decision making.

    The Changing Diabetes Barometer project is just beginning. Join it and

    together we will change diabetes.

  • 9

  • 10

    1.1 Diabetes a story of missed opportunities

    Diabetes is increasing at alarming rates worldwide, with devastating

    effects on both the individual and society. The International Diabetes

    Federation (IDF) currently estimates that in 2007, 246 million people

    worldwide have diabetes1, representing 6% of the population aged

    2079. This number is expected to reach 380 million by 2025, or 7.3%

    of the adult population. Many of these people with diabetes will develop

    serious medical complications, for which costly hospital treatment can

    only alleviate but never cure.

    a barrier between patients and their goal of living normally

    The root of the problem of diabetes is our inability, throughout the

    world, to offer truly adequate care. While many excellent healthcare

    professionals, care policies and treatments are available, the hard fact

    is that only a very small proportion of people with diabetes are able to

    benefit fully from them. As a chronic disease, diabetes takes many years

    to run its course. During that time the availability of high quality treat

    ment, which is limited for a variety of reasons, means that many suffer a

    far worse quality of life than they could, facing a barrier between them

    and their goal of living normally and making their full contribution to

    society. Earlier diagnosis could substantially reduce the proportion of

    those whose diabetes has already caused other medical complications

    by the time of diagnosis. A high proportion of people with diabetes are

    not even diagnosed, so do not benefit from treatment at all and many

    who are diagnosed fail to reach treatment targets.

    Figure 1: The rule of halves

    Among allpeople withdiabetes

    50% arediagnosed

    only 6% would havea succesful outcomeIf 50% of them

    receive care

    and 50% of those achieved treatment targets

    and 50% achived desired outcomes

    The rule of halves was developed in studies of hypertension2,3,4 and

    applies equally well to diabetes.

    For diabetes, the rule of halves tells the story of missed opportunities

    along the care pathway and the diminishing effectiveness of current

    attempts to combat the disease. If, out of all people with diabetes, only

    50% are diagnosed, many do not receive adequate care and many do

    not reach treatment targets, then only a tiny proportion manage to live

    well with their diabetes.

    1. timeto worktogether

  • 11

    Figure 2: Number of people with diabetes (PwD), worldwide, 2006

    0

    10

    20

    30

    40

    50

    60

    70

    Europe

    Not diagnosed PwD (millions)N

    orth Am

    erica

    Latin Am

    erica

    Western Pacific

    South East Asia

    Sub-Saharan Africa

    Middle East

    and North A

    frica

    Diagnosed but not treated PwD (millions)

    Treated PwD (millions)

    Source: IDF Diabetes Atlas 20061 and Novo Nordisk

    In 2007 the actual proportions being diagnosed, receiving treatment,

    achieving targets and achieving desired outcomes in diabetes varies sig

    nificantly between different parts of the world and different treatment

    regimes. Calculating them is dependent on the level of confidence that

    is attached to the data at each stage. Published data from national

    registers have the highest level of confidence, but in much of the world

    data available is no more than anecdotal. Without reliable information

    we do not know how we are progressing in the fight against diabetes,

    we are driving diabetes care in the dark. We need transparent measures

    to enable the weak points of the cycle of diabetes to be identified,

    prioritised and action taken whether in prevention, diagnosis, or ef

    fective treatment.

    ...we are driving diabetes care in the dark

    Because of the missed opportunities to keep people with diabetes liv

    ing well for longer, society sustains massive losses, both through direct

    costs to healthcare systems in treatment of the medical complications,

    and through even greater indirect costs to national economies in terms

    of lost productivity and social welfare. All this is in addition to the costs

    to individuals and their supporters in terms of human suffering and loss

    of earnings. The challenge is growing as the worlds population ages

    and adopts less healthy lifestyles. It is particularly acute in developing

    countries, which are estimated by the IDF to contain 300 million out of

    a world total of 380 million people with diabetes by 2025.

    Figure 3: World prevalence of diabetes and impaired glucose tole-

    rance*, 2007 and 2025 (ages 20-79)

    2007 2025

    Diabetes prevalence (%) 6.0 7.3

    Number of people with diabetes (millions) 246 380

    IGT prevalence (%) 7.5 8.0

    Number of people with IGT (millions) 308 418

    *People with impaired glucose tolerance (IGT) have a significant risk of

    developing type 2 diabetes. Source: IDF Diabetes Atlas 20061

    1.2 Meeting the challenge

    Diabetes care will not be improved significantly, especially in the face

    of this growing pandemic, until a solid foundation of knowledge has

    been built about the extent and effectiveness of care today. Only when

    outcomes are measured and compared can weaknesses in strategies,

    treatment methods and care systems be diagnosed and improvements

    made. The achievements of countries or regions which have already

    made a start can offer benchmarks to inspire change.

  • 12

    only when outcomes are measured and compared can improvements be made

    The present collection of disparate national initiatives for data collec

    tion calls for a concerted approach to gather information and track

    progress. The aim is, however, not solely to gather information; this

    is only the first step. Instead, an international consensus is needed on

    how to develop measurable and comparable improvements through

    out the whole cycle of diabetes care. Scrutinising and defining exactly

    what data would best inform healthcare payers, and policymakers,

    decisionmaking will enable sound investment for the future. If national

    initiatives can be encouraged, and results and best practices be shared

    openly, it will make compelling information for decisionmakers and

    help bring diabetes out of the dark. People with diabetes would ex

    perience an improved quality of life, savings to the healthcare systems

    through avoidance of diabetes complications could be rechannelled

    and the whole economy would benefit from a more productive work

    force.

    The Changing Diabetes Barometer initiative is a response to this urgent

    and pressing need for concerted action.

    1.3 The Changing Diabetes Barometer in context

    Efforts to raise awareness of the serious potential of the diabetes pan

    demic are beginning to take effect. On 20 December 2006 the United

    Nations (UN) General Assembly adopted a Resolution on diabetes which

    called on all UN member states to take action, including developing

    national policies for the prevention, treatment and care of diabetes in

    line with the sustainable development of their healthcare systems, and

    taking into account the internationally agreed development goals. The

    Resolution was based on the recognition that diabetes, with its chronic

    nature and debilitating and costly complications, is a major threat to

    these goals, and that strengthening public health and healthcare delivery

    systems is critical to achieving them.

    The UN Resolution was a major achievement for the IDFled Unite for

    Diabetes campaign, as for the first time, national governments had ac

    knowledged the seriousness of the threat in comparison with infectious

    diseases like HIV/AIDS, which had for so long attracted more concern.

    Changing Diabetes is a global initiative of Novo Nordisk, dedicated to

    making a difference to people with diabetes how it is treated, how it

    is viewed around the world, and how the future of this disease can be

    controlled. As well as scientific and medical research, real change must

    involve many participants and actions, through government, worldwide

    public health policy, healthcare professionals and industry.

    A milestone Global Changing Diabetes Leadership Forum was organised

    by Novo Nordisk with the support of the IDF in March 2007, just three

    months after the adoption of the UN Resolution. It brought together

    almost 200 participants from politics, government, international organi

    sations, patient organisations, healthcare, academia and the media. Its

    objective was to spark a worldwide change, by inspiring all these dif

    ferent participants in diabetes care to make real improvements in their

    own countries.

    As a result of the Leadership Forum, Novo Nordisk made a commitment

    to publish annually a Changing Diabetes Barometer. The Changing

    Diabetes Barometer would gather information on global progress in

    the fight against diabetes. It would also be a source of international

    inspiration, as it would provide healthcare providers and policymak

    ers with insight into the best practices which enable improvements in

    diabetes care.

    Starting point scarce data

    Since the Forum, Novo Nordisk has collected information based on

    available data on diabetes care from 21 countries, through its affiliates

    throughout the world. This survey suggested that, of the 21 countries

    one third had no data on treatment indicators like HbA1c, blood pres

    sure and lipid levels one third did not have data on incidence rates and

  • 13

    only a few had systems in place tracking important key indicators in a

    dynamic registration database that enabled consistent followup on a

    national scale.

    Working with others through the Changing Diabetes Barometer initiative,

    Novo Nordisk seeks to increase measuring, support learning and bring

    about improvements in diabetes care around the world.

    Former Mexican Health Minister Dr Julio Frenk:

    Ministers of Health need to tell Ministers of Finance that this is not just

    a humanitarian issue Its a fundamental economic issue, since we will

    not grow our economies, we will not become competitive, we will not

    be able to participate in the global economy unless we have a healthy

    workforce. This is much more than a public health crisis; its a security

    issue, because diabetes weakens the fabric of society.

    Professor Elizabeth Teisberg:

    The companies I have talked to have found that the cost of their em-

    ployees poor health is 2.5 3 times higher than the direct cost of

    health benefits. So not investing in quality care is a short-sighted view

    and will end up costing more.

    Professor Jean-Claude Mbanya:

    You can imagine how excited we are in the diabetes world to be part

    of something that will meet the needs of our healthcare providers and

    especially the patients. This Barometer is very timely because of the

    UN Resolution on diabetes passed in December 2006, which specifi-

    cally says that countries should develop national diabetes programmes

    according to the level of their healthcare systems. If we can develop a

    tool which countries can use to map their progress in developing and

    implementing their programmes, that would be most welcome to the

    national diabetes communities.

    Novo Nordisks Commitment

    Reducing average HbA1c results in fewer severe cases and an increased

    number of patients in good control. For example, reducing average

    HbA1c from 7.5% to 7.0% by 2012 in Japan could result in 450,000

    more patients in good control saving up to 125,000 patient life years.

    In the United States, where over 2.5 million people have HbA1c over

    10%, reducing the average HbA1c of 11.8% to under 10% would save

    up to 2 million patient life years by 2012.

    Novo Nordisks commitment to improving patient outcomes will

    work through a threepart mechanism. First it will establish the facts

    on not only the extent of diabetes worldwide which is well known

    through the IDF and other sources but also the extent, methods, ef

    ficiency and outcomes of diabetes healthcare interventions. Second, it

    will communicate the information and encourage dialogue between

    healthcare policymakers and payers. This will engage the support of

    healthcare providers and should also contribute to increased public

    understanding and awareness. The third phase is to use the informa

    tion to stimulate and support national initiatives and projects which will

    improve diabetes care.

    MEASU

    RE COMPAR

    E I

    MPR

    OVE

  • 14

    2.1 Development of the Changing Diabetes Barometer concept

    In September 2007, the Changing Diabetes Barometer Advisory Board

    explored the key issues for the Changing Diabetes Barometer, including

    the challenges for the initiative and the opportunities it has and brings

    to the diabetes community.

    The Advisory Board identified four main themes which intersect with

    the Changing Diabetes Barometer initiative, and indeed with diabetes

    care more broadly. These are:

    Economics of diabetes care

    Capacity and competence of diabetes healthcare professionals

    Access to care

    Empowering people with diabetes and improving self management.

    Central to the debate is the dual cost of diabetes to the individual in

    terms of suffering, and to the economy in terms of the direct financial

    costs of healthcare, social costs and the indirect losses to produc tivity.

    The economics of care need to take full account of the value to the

    patient. Therefore, aiming to increase the value for patients means that

    care delivery needs to be reorganised over the full cycle of care. Mak

    ing improvements throughout the cycle will contribute to improving

    the quality of life of the person with diabetes the equation between

    a potentially long sentence of inconvenience, discomfort and pain, or

    a period of enjoyable and valuable lifeyears. This is after all the aim

    of diabetes care, to ensure that people with diabetes live longer and

    betterquality lives.

    Professor Elizabeth Teisberg:

    The core issue in healthcare is improving the value of healthcare

    delivery the value of health outcomes relative to the cost of achieving

    them.

    Lessons can be learnt from other branches of medicine; for example,

    following publication of outcomes in coronary bypass surgery improve

    ments mortality has been reduced by 41%; and spectacular increases

    in life expectancy (average 18 years to 33 years) have been achieved

    in cystic fibrosis, when publication of results led to changes in care

    practices1.

    publication of results led to changes in care practices

    These suggestions lead to the idea of competition in healthcare, but this

    must be constructive competition based on all stakeholders challenging

    themselves to do better within a culture of using measured results for

    learning and improving, rather than for penalising or rewarding.

    Better diabetes care will generate an improved return on the invest

    ment constituted by spending on healthcare. Reliable, comparable re

    cording will provide the substance for analysis and drive learning, lead

    ing to identification of the sections of the chain of care provision where

    improvements can be made. Improvement at these key points will then

    support primary prevention; support secondary prevention which re

    duces or delays complications, reduce hospital costs, reduce premature

    mortality, and release spending for other needs. The concept offers major

    advantages for everyone concerned the payers and policymakers, the

    healthcare professionals, and most of all for the person with diabetes.

    2.2 The economics of diabetes

    The costs of diabetes are very significant to both the individual and to the

    wider economy, and they are growing. As a chronic, noncommunicable

    disease, diabetes places increasing burdens on both, in direct healthcare

    costs and the indirect costs of lost productivity, social care and financial

    losses to the individual. Using new approaches to recording diabetes care

    will contribute substantially to improving the care itself and reduce the

    costs, both financial and personal. The Changing Diabetes Barometer

    will enable healthcare providers to benchmark their practices with those

    achieving better results, and help both payers and policy makers to opti

    mise the use of resources and achieve better value.

    2. keyissues

  • 15

    recording diabetes care will reduce the costs, both financial and personal

    Diabetes prevalence is increasing rapidly in both developed and devel

    oping countries; the IDF estimates a rise from 246 million people with

    diabetes worldwide in 2007 (6% of adults aged 2079) to 380 million

    by 2025 (7.3%)2. The Western Pacific region has the highest number of

    people with diabetes (67 million in 2007), while North America has the

    highest prevalence (9.2%).

    The ageing of populations in both the developed and developing world

    is expected to result in increased prevalence of diabetes. Unless it is

    matched by increased healthcare spending, ageing also increases the

    development of the longterm complications of diabetes, with associat

    ed high treatment costs. The other key factors for diabetes are by now

    deeply entrenched the trend towards Westernstyle processed diets

    and reduced physical exercise, which together contribute to overweight

    and obesity. These factors are involved even in developing countries,

    where traditional lifestyles are receding as economic realities encourage

    people to move from rural to urban areas in search of employment.

    Industrialisation in the emerging economies of the world makes this

    pattern likely to continue.

    The social and economic consequences of diabetes take very different

    forms in different parts of the world. The costs of professional treatment

    and care in the developed world can be estimated in market terms. But

    in the developing world much of the cost is influenced by distorted prices

    in the health care sector, the fact that people cannot afford treatment

    and care and therefore do not get it, and that a very large part of the

    economy takes place in the informal sector (unregistered economic activ

    ity, bartering, subsistence farming, and home production of food and

    services). The reason for taking this into consideration is that diabetes

    hits people at the very core of their ability to generate economic means

    to sustain their living standard.

    Direct costs of healthcare

    In many countries healthcare spending has risen faster than the growth

    in GDP per head of the population3 and is taking an increasing share

    of governments, employers and individuals budgets. Treatment and

    strategies for prevention of diabetes worldwide in 2007 are estimated

    at US$ 232 billion; rising to US$ 302.5 billion by 20254. The grow

    ing prevalence of noncommunicable diseases in relation to infectious

    diseases means that the increasing call on governments healthcare

    budgets may cause critical competition for finance within healthcare

    and between that and other public services.

    the magnitude of expenditure should demand that progress be measured

    While in lowincome countries almost all diabetes expenditure goes

    toward drugs to lower blood glucose, in industrialised countries up to

    75% of diabetes healthcare costs are spent on hospital treatment for

    complications. The magnitude of expenditure and its variation should

    demand that progress be measured and tracked, but this is currently

    not the case.

    Indirect costs to productivity and to the individual

    The medical and psychosocial effects of diabetes also give rise to costs

    to society. Diabetes can involve suboptimal performance of employees

    at work, time off work through illness or treatment requirements, pre

    mature retirement through disability and premature death. Its cost to

    national productivity depends on the state of evolution of the economy

    and the size of the population of working age, as can be seen from

    the example of five countries with differing characteristics. Comparing

    China and India, for example, very similar productivity losses in absolute

    terms have a much greater impact in India in relation to GDP.

  • 16

    Figure 4: Effect of diabetes on productivity in five countries

    2007 China Denmark India UK USA

    Productivity loss, US $bn 20.5 1.3 20.4 3.3 41.4

    Productivity loss, %GDP 0.6 0.4 1.9 0.1 0.3

    Source: Economist Intelligence Unit5

    Diabetes also causes substantial indirect costs, which are widely agreed

    to exceed by far those of healthcare provision. People with diabetes

    suffers lost earnings if they have to give up work; and also face the

    prospect of a reduced pension. Their care may be provided by public

    sector services, or by family members, who may also incur loss of earn

    ings to provide care.

    indirect costs far exceed those of healthcare provision

    At this personal level, most industrialised countries have organised

    medical insurance schemes and/or governmentsupported healthcare

    services, so financial strain is not added to the physical suffering caused

    by diabetes. But in many developing countries, people with diabetes

    are obliged to pay for their own medical treatment costs. For example,

    up to 25% of household income in India is required to cover these

    costs, and 30% of poor households in China attributed their poverty

    to healthcare costs6.

    Redressing the economic balance

    Attention is focusing on how to contain the pattern of spiralling costs

    and increasing suffering. The Changing Diabetes Barometer initiative

    to consolidate present efforts and improve recording of diabetes care

    worldwide will clearly contribute. It will identify weak points in the

    chain of primary prevention of diabetes diagnosis treatment of

    diabetes and prevention of complications treatment of complications

    so that steps can be taken to improve them.

    Much evidence has amassed in the last 20 years7 that effective control

    of blood glucose, coupled with control of blood pressure, prevents or

    reduces complications. New studies discussed in Chapter 5 of this report

    are now demonstrating the potential gains in terms of life expectancy

    and delayed development of the diabetes related complications which

    can follow earlier diagnosis of diabetes and intensive control of blood

    glucose. The studies show the balance which can be achieved between

    investment in more effective care at an early stage of diabetes, and

    the return on that investment. The return is not only a vastly improved

    quality of life for the person with diabetes, for a longer time, but also

    significant cost savings in both the direct and indirect costs outlined

    above, because of prevented or delayed incidence of complications.

    Professor Ashok Kumar Das:

    Treating diabetes appropriately is cheap, and not treating it is costly.

    2.3 Raising the capacity and competence of diabetes healthcare professionals

    The current capacity and competence of diabetes healthcare profes

    sionals presents both a challenge and an opportunity to this initiative. In

    order for Changing Diabetes Barometer recording systems to document

    the performance of diabetes care and to improve it, one of the main

    concerns is ensuring the presence of sufficient numbers of adequately

    trained healthcare professionals.

    Numbers of doctors and nurses are far from adequate in many develop

    ing countries. In contrast, in developed regions, some of the case stud

    ies in Chapter 4 show that some doctors have been initially resistant

    to change, and suspicious of collecting data which might be used to

    criticise their performance.

    Ensuring adequate numbers of healthcare professionals is an issue to

    be addressed by national Finance and Health Ministries. In the specific

    context of diabetes, a number of initiatives are already under way, e.g.

    programmes to train doctors, nurses and healthcare auxiliaries in India

  • 17

    and to provide extra diabetes expertise in Sweden (see Chapter 4). The

    Changing Diabetes Barometer initiative and the other efforts of the

    international diabetes community, particularly of the IDF and its activi

    ties related to World Diabetes Day and the UN Resolution, will help by

    drawing the attention of the worlds governments to the diabetes pan

    demic and the need for the medical resources to curb it.

    the Changing Diabetes Barometer will offer and share solutions as well as raising awareness

    of problems

    The medical profession will naturally ask for justification for collect

    ing and sharing diabetes treatment data. The Changing Diabetes

    Barometer initiative must show that taking part will create benefits

    rather than burdens. It must be explained and guaranteed that sharing

    the results of their healthcare interventions is not intended to trigger

    judgement. Instead it is intended as a source of reference, to show the

    achievements of other sister organisations / hospitals / primary care cen

    tres against which each doctor or care centre can benchmark their own

    achievement. The Changing Diabetes Barometer will offer and share

    solutions as well as raising awareness of problems, building on the ex

    perience of those who have already met problems in their own national

    data systems and overcome them.

    In setting up these systems, the organisations which have already gone

    through the process are adamant that data collection should not in

    crease the workload of healthcare professionals, and that it should be

    gathered in the process of normal routine consultations. Contributing

    medical staff should be encouraged to analyse their own data and act

    on it, and not merely to supply it into a storage file.

    Professor Soffia Gudbjrnsdottir:

    The challenge is not so much to get the data collected, but to get the

    healthcare professionals to learn to look at their own data regularly,

    and check its quality. This is a way to drive the process. We have re-

    corded data for ten years but just doing that does not help.

    The data system should encourage active participation on the basis that

    it will offer doctors improved insight into what is working well, and

    not so well, in their own procedures. Anonymity in data reporting will

    probably be needed, at least initially those setting up data registers

    will need to evaluate the national conditions to decide whether or not

    it is essential, or possibly whether individual reporting centres can be

    identified after a time lag.

    Dr Julio Frenk:

    One challenge we shouldnt minimize is the danger of data providers

    feeling exploited, and the other is the failure to use the data.

    It is important, too, that the data they supply should show not just that

    a measurement has been made, but its results. For example, the UK

    Quality and Outcomes Framework (QOF8) requires measurement not

    only of the proportion of patients having HbA1c measured in the last

    15 months, but of the proportion achieving HbA1c less than 7.5%.

    Only if outcomes are shown can others know what can be achieved.

    There is evidence from countries which already have a national dia

    betes register that doctors become keen to adopt the best practices

    of their colleagues and compete actively to raise the standard of their

    own performance. This very genuine commitment among the medical

    profession to deliver the best care possible for their patients, and their

    desire to address challenges of capacity either relating to number of

    healthcare professionals or their knowledge, suggests potential for a

    powerful partnership with this initiative.

    practitioners and patients will be able to drive up their own standards

    Through benchmarking, best practice sharing and open exchange

    of knowledge and results, practitioners and patients will be able to

    drive up their own standards. With the Changing Diabetes Barometer

    providing an accepted framework for dialogue on diabetes care all

    stakeholders will be able to engage in debate about how to allocate

    resources and prioritise attention.

  • 18

    Information Technology

    Barriers which could limit development of the Changing Diabetes Ba

    rometer is inadequacy of IT systems and suitably trained personnel to

    support databases (particularly limited in some developing countries),

    and securing funding for data collection again a case of early invest

    ment bringing promise of a later return. Investment is also needed in

    mechanisms to ensure data validity to remove any suggestion that it

    could be manipulated. Where no IT systems were operating before the

    register, this can be taken as a great opportunity to set up systems using

    standardised file formats and software. The availability of information

    through technology including computing capacity, internet and mobile

    phones can now be used to increase greatly the empowerment of peo

    ple with diabetes, and support the efforts of healthcare professionals,

    especially in relation to monitoring selfmanagement and compliance.

    Dr Jonathan Betz Brown:

    Some of the things we identify as barriers are actually opportunities.

    The fact that in most countries no outcome data and process data has

    been gathered, is a huge opportunity to do it in a standardised way

    so that there can be comparisons. .The power of data to change

    behaviour seems partly related to whether an incentive is involved, but

    sometimes the data themselves are so embarrassing that they create

    their own incentive.

    While it can be very hard for countries with no data to begin the process,

    experience from Italy (see Chapter 4) has shown that data collection

    can in time win the support of healthcare policymakers, for developing

    a culture of constructive competition and patient empowerment which

    will combine to improve patient care and eventually reduce costs.

    Professor Elizabeth Teisberg:

    Measuring and analysing outcomes does pay for itself, in time we

    cant afford not to do it. Improvements in healthcare will drive down

    specific costs.

    2.4 Expanding access to care

    Special problems of developing countries

    Treatment of diabetes and its assessment in developing countries

    presents major problems: of financial resources, availability of health

    care professionals and the infrastructure to support them, availability of

    adequate and uptodate training for them. Efforts may be challenged

    by cultural attitudes and resistance to change, face restricted access to

    medicines and hospitals, and struggle with the sheer enormity of the

    size of populations and distances involving unreliable supply chains. A

    large majority of people in developing countries are forced to pay them

    selves for some or all of their medicines, or simply not to have them.

    For many years attention to helping developing countries has been

    focused on controlling infectious diseases like HIVAIDS, malaria and

    tuberculosis. Yet the growth of chronic diseases already imposes sub

    stantial costs and the World Bank estimates that they will become the

    leading cause of death in lowincome countries by 20159. Rising life

    expectancy for all age groups, lower fertility rates, better control of

    infectious diseases, and changing lifestyles with more smoking, bad

    diet and lack of exercise, all indicate that noncommunicable diseases

    will become a major problem to developing countries. Health systems

    will need to be adapted to cope with the growing numbers of elderly

    people who will require longterm care alongside the present focus on

    addressing acute infectious diseases. About threequarters of the dis

    ability burden related to noncommunicable diseases, including diabe

    tes, in low and middleincome countries occurs among those between

    the ages of 15 and 69, at the peak of their economic productivity.

    Chronic illness in developing countries often forces families to finance

    treatment themselves, or to take family members out of employment

    or school to care for relatives. The World Bank estimates that the di

    rect costs of diabetes are between 2.5 to 15.0% of annual health care

    budgets, depending on local prevalence and the sophistication of

    available treatments. Among low and middleincome countries, total

    diabetesrelated costs are highest in Latin America and the Caribbean,

  • 19

    where the economic burden of diabetes has been estimated at US$ 65

    billion annually.

    The limited resources for diabetes care allocated by Health Ministries in

    many developing countries has also led to limitations on glucose self

    monitoring, which is advocated by current good practice guidelines. In

    many countries glucose meters and glucose testing strips are unavail

    able or restricted to people on at least twicedaily insulin; urine test

    ing strips are an alternative which could be made much more widely

    available10.

    One of the major courses of action to improve this situation is to pro

    vide education and other initiatives to promote lifestyle changes, in par

    ticular aimed at improving diet and exercise, and offered in a range of

    settings e.g. in the community, workplaces and schools. A key opportu

    nity exists to screen people for diabetes and other noncommunicable

    diseases during normal medical checkups, and to provide appropriate

    treatment at as early a stage as possible. The underlying, major ini

    tiative to underpin these efforts is to encourage and achieve higher

    incomes through economic growth. The Changing Diabetes Barometer

    can contribute to these actions by measuring the scale of the problem,

    particularly in relation to identifying people with undiagnosed diabetes,

    and those in need of secondary prevention steps to reduce the onset

    of complications.

    Many relevant practical initiatives have been put in place under the Novo

    Nordisk World Partnership Project to address the individual problems of

    developing countries, using partnerships with concerned people and

    organisations at the local level. These projects commonly faced an initial

    lack of support and political will from governments towards diabetes

    prevention, and many countries had no national diabetes programme11.

    Healthcare provision was often ineffective due to lack of equipment,

    facilities and infrastructure. The initiatives included a distance learning

    programme for doctors in Bangladesh, strengthening diabetes clinics

    in Tanzania and training in insulin management for primary care physi

    cians in Malaysia.

    At a political level, the World Diabetes Foundation has also supported

    many initiatives to raise awareness of diabetes and its burden among

    policymakers and the healthcare community in developing countries

    including support for countries developing diabetes practice guidelines,

    e.g. in subSaharan Africa, and mobilisation of multiple support for the

    UN Resolution on Diabetes.

    The relevance of the Changing Diabetes Barometer to these massive

    practical, financial and political problems in developing countries is two

    fold. At an international level it will be a powerful argument to convince

    governments and policymakers of the vital urgency of confronting the

    growing impact of diabetes. At a national level the initiative will present

    practical counsel on how to build better care. Obviously not all the experi

    ences will be relevant or appropriate to all, but within the Changing Dia

    betes Barometer are best practices and ways to achieve improvements,

    which can be selected to help in a wide variety of other countries.

    Early diagnosis, screening and prevention

    Access to appropriate care is, of course, also a major issue in the de

    veloped world for those who are at risk but unaware, undiagnosed, or

    receiving inadequate treatment. The initial format for the Changing Dia

    betes Barometer will include measures of BMI (as an indicator of preven

    tion efforts), diabetes prevalence and average HbA1c (an indicator of the

    quality of diabetes treatment). These three first indicators are meant to be

    a starting point for collection of data on the whole course of diabetes.

    Against the background of the increasing prevalence of diabetes, and

    its slow progression, attention has to be focused on the possibilities

    to intervene and delay or halt development of subsequent stages. In

    particular, early diagnosis has been shown to reduce the development

    of the complications of diabetes. Primary prevention actions taken with

    people showing impaired glucose tolerance (IGT) can reduce or prevent

    its progression into diabetes. Intensive treatment after diagnosis can

    reduce or delay the appearance of complications this is secondary

    prevention. All of these possible interventions are clearly beneficial to

  • 20

    overall quality of life for the individual12. Effective medical intervention

    is therefore essential in order to slow down or halt progression of the

    disease at each of these stages.

    Eventually the Changing Diabetes Barometer should attempt to assess

    the important area of the undiagnosed and the population at risk of

    diabetes more fully, as well as those already being treated.

    It is not considered economically feasible to screen whole populations

    for signs of diabetes or IGT, but opportunistic screening targeted at

    those sections of the population which are likely to be at risk can be

    highly effective.

    Diabetes development can often be halted by simple lifestyle changes

    and in particular control of overweight and obesity by diet, increased

    physical activity, by drug treatment or a combination of these meth

    ods. However simply distributing information on healthy lifestyles is

    inadequate to change behaviour effectively unless other components in

    society promote an active lifestyle and healthy eating.

    The IDF has developed a largescale population approach to the preven

    tion of Type 2 diabetes, aiming to result in important health changes

    for a large percentage of the population. Some countries have begun

    to develop and implement a national diabetes prevention plan in order

    to do just this and involve many groups including schools, religious and

    ethnic communities, industry (marketing, investment policy, product

    development) and the workplace (health promotion within the work

    ing environment). The first of these was Finland, whose Development

    Programme for the Prevention and Care of Diabetes in Finland 2000

    201013 includes a population strategy aimed at promoting the health of

    the entire nation; an individualised strategy for those at high risk; and a

    strategy of early diagnosis and management for those with newonset

    Type 2 diabetes. It builds on the 58% reduction in the incidence of

    diabetes through dietary and exercise advices achieved in the Finnish

    diabetes prevention study where patients who met 80% of their diet,

    exercise and weight loss goals did not develop diabetes14.

    2.5 Improving selfmanagement assessing nonclinical indicators

    Effective diabetes care requires a partnership between the healthcare

    professional team and the person with diabetes. This involves offering

    education to the patient so they can fully understand their disease, and

    the impact of their actions upon it; providing appropriate and timely

    information; and shaping the encounter between doctor and patient

    so the patient is involved and empowered to take control of their dia

    betes, rather than allowing it to control them. The Changing Diabetes

    Barometer needs to develop ways to measure and communicate best

    practice on effective selfmanagement and the provision of psychoso

    cial support for people with diabetes.

    Patient self-management support and the DAWN initiative

    Less than half of the people with diabetes reach an optimal level of

    health and quality of life despite availability of effective medicines.

    Based on a 2001 study of more than 5,000 people with diabetes and

    3,000 diabetes healthcare professionals in 13 countries, the DAWN

    programme established new knowledge about the reallife barriers to

    optimal selfmanagement. It also studied ways to address the deficits

    in the access to psychosocial support from the healthcare system and

    community17. Successive international DAWN summits involving all key

    stakeholders in diabetes led to the DAWN Call to Action18, which is

    used as a foundation for advancement of teambased patientcentred

    selfmanagement supportive diabetes care and more recently to a focus

    on largescale implementation initiatives.

    Key to the process is increased education and information for people

    with diabetes, including the encouragement of expert patients who

    can pass on their knowledge to others with diabetes, to healthcare

    providers and the community in general creating more general aware

    ness and understanding. Many DAWN initiatives have explored the

    most effective options in providing information for people with dia

  • 21

    betes, including use of languageindependent illustrations, IT systems

    and computer software supporting the use of DAWN questionnaires in

    everyday diabetes care.

    Psychosocial support is also vital to help people take on the task of man

    aging their longterm illness. The DAWN MIND translational research

    programme (Monitoring Individual Needs of people with Diabetes) is

    working through 12 leading diabetes centres around the world to help

    support people with diabetes and their carers to cope with the psycho

    logical issues that arise in developing individual care plans, and encour

    ages personal participation in the decisionmaking involved. Coaching

    in selfmanagement is a critical area which can be taught both to medi

    cal students and to expert patients. The original DAWN study of 2001

    showed that many patients experience emotional stress related to their

    diabetes, and that more than half of healthcare providers do not feel

    equipped to adequately identify these issues in their practice17.

    Experience from DAWN on the results of national surveys of patients

    wishes and needs have been considered in the development of many

    large scale diabetes care initiatives, e.g. Poland, Germany, Denmark,

    Taiwan, Italy, Mexico, Colombia, Argentina, Greece, Japan, the

    Netherlands, Russia, Ukraine and the USA. The original surveys are be

    ing followed by expert analysis of how far the national healthcare sys

    tems are taking account of patients experiences and concerns. In Italy,

    supervised by the Ministry of Health, national DAWN surveys in adults,

    young people and migrating populations are providing the foundation

    for the national diabetes strategy.

    The DAWN programme15 (Diabetes Attitudes, Wishes and Needs)

    aims to improve patient outcomes by understanding patients

    as individuals. DAWN was launched by Novo Nordisk in 2001 in

    partnership with the IDF and an international advisory panel16. As

    it has already established worldwide the advisability of including

    considerations of diabetes patients experiences and needs in na-

    tional programmes for diabetes care, it is only natural to draw on

    the knowledge acquired by the DAWN programme in developing

    the Changing Diabetes Barometer.

    Surveys

    Surveys and questionnaires, as exemplified by DAWN surveys, can be

    used to gather information from individuals on nonclinical issues like

    access to medicines and quality of self care. The Changing Diabetes

    Barometer should consider the use of surveys to supplement hard bio

    chemical data especially to provide information on issues such as ac

    cess to medicines, lifestyle, quality of life, and quality of self care.

    Dr Jonathan Betz Brown:

    Most of those countries are quite poor, so survey methods are quite

    inexpensive. Surveys give you control over how the indicators are de-

    fined, how the data are gathered and how the population is defined.

    Access to insulin has been studied by IDF in three separate surveys since

    199219; which found very wide variation in its availability worldwide,

    and also in the availability of blood glucose test strips. Urine testing

    strips are more available, but their use seems to be decreasing without

    a corresponding rise in blood testing strips, which suggests that increas

    ing numbers may not be testing at all. The 1997 survey had shown that

    insulin, syringes and needles were often not available because of price

    and transportation problems. Only 48 out of 120 countries surveyed

    could give access to insulin at all times to those who needed it. Access

    to insulin was worst in Africa and best in Europe.

    Dr Julio Frenk:

    There is a great value in international comparison, especially given the

    huge differences we are going to find around the world, especially in

    prevalence and incidence. We can also find some overall indicators of

    the performance of the healthcare system, and apart from the actual

    outcomes, things like whether theyve had blood pressure measured

    tells a lot about access to the healthcare system.

  • 22

    2.6 Summary of key issues improving quality of life for patients

    Developing the Changing Diabetes Barometer requires many factors to

    be taken into account; all contributing to the very incomplete picture

    now available of diabetes care throughout the world.

    The economic impact of diabetes, both direct and indirect, is clearly

    a main motivator for improved care not only for its implications for

    national health budgets but also on the person with diabetes. The eco

    nomic aspect makes plain the unpalatable truth that millions of people

    in the world currently stand little chance of attaining the level of diabe

    tes care that is now possible for the relative few. Building the Chang

    ing Diabetes Barometer is essential to put in place the mechanisms to

    measure diabetes care, and demonstrate the resulting returns on invest

    ment in that care, in order to improve it.

    Closely linked to the question of economic cost is the availability of

    adequately trained healthcare professionals in sufficient number to of

    fer improved care and also numbers and quality of trained IT staff.

    Many initiatives have already gone some way to improving medical

    staff numbers and infrastructure, plus innovative measures like train

    ing relatively unskilled young workers to assist in basic healthcare

    screening, but many more are needed. The Changing Diabetes Barom

    eter will identify the key areas where more input is needed health

    maintenance and prevention of diabetes, its treatment or prevention

    of complications, and provide a mechanism for learning from others to

    drive improvements.

    Access to care is of course a very major issue, especially in the devel

    oping countries and also in situations where migrating and itinerant

    populations lack the basic stability to support medical treatment of a

    chronic disease. Actions like the Changing Diabetes Barometer can pro

    vide valuable evidence with which to influence the course of national

    and international politics, in mobilising resources to improve healthcare

    for these very numerous, very vulnerable people.

    Finally, effective selfmanagement is one of the keys to achieving good

    diabetes control, and adding both more years to life and, importantly,

    life to years. It does, however, require significant investment in educa

    tion and support the Changing Diabetes Barometer and its use of

    DAWNinspired surveys to gather information on unmet needs and

    ways to improve the process of care can play a vital role.

    Improving lives is the goal. In the Changing Diabetes Barometer initia

    tive it is essential to remember that data on clinical parameters such as

    HbA1c are intermediate outcomes. They give a guide to the progression

    of the disease, but it is not something which is felt by the person with

    diabetes. Through appropriate education and information people with

    diabetes can be encouraged to understand these measurements better,

    but they will naturally always be more interested in hard outcomes

    including the physical complications of the disease, the impact of both

    their treatment and their disease on their daily life and their prospects

    for productive independent living.

    Too often the concept of quality of life is dismissed as an additional

    luxury to be considered once basic survival is ensured. In chronic disease

    treatment, however, it is the central aim. We say this because keeping

    the person with diabetes living as normally possible, for as long as pos

    sible, is what we are trying to achieve; it is the sum of all the economic,

    clinical and psychosocial factors mentioned above. Improving diabetes

    care aims to ensure that people live with, rather than suffer from diabe

    tes and we must continue to move towards this goal.

  • 23

  • 24

    3.1 What is the Changing Diabetes Barometer?

    The Changing Diabetes Barometer is a framework for measuring

    progress in the fight against diabetes. It will provide healthcare profes

    sionals, patient organisations, politicians, institutions and media with

    valuable information and inspire and support them to improve diabetes

    care, improve quality of life for people with diabetes, reduce costs and

    ultimately save lives

    Shine a light on the fight against diabetesthe Changing Diabetes Barometer will describe what

    progress is being made in the fight against diabetes

    Collecting information is not just an academic exercise. Instead, the

    Changing Diabetes Barometer will communicate information based

    on data gathered and maintained locally in as many countries as pos

    sible to highlight the prevalence of diabetes, and the type, extent and

    effectiveness of diabetes care. The Changing Diabetes Barometer will

    describe what progress is being made in the fight against diabetes.

    The aim is to build a deeper, common understanding of the disease and

    its impact, both in different countries and between different population

    groups. Through this the Changing Diabetes Barometer will provide a

    context in which healthcare providers and payers can analyse the per

    formance of their own efforts, benefit from the example given by oth

    ers and drive improvements in diabetes care. Its objectives, therefore,

    are to;

    illustratethelinkbetweenqualityofdiabetescare,reductionincom

    plications and socioeconomic costs thus providing all stakeholders

    with the opportunity to make informed choices;

    improve treatment through inspiring learningbasedonmeasuring

    and comparing results as all stakeholders develop a clear picture of

    the current quality of diabetes care in their country; and

    inspireotherstofollowbestpracticeexamples.

    The Changing Diabetes Barometer initiative seeks to impact the entire

    diabetes care pathway. It divides this pathway into three categories:

    Preventiontheincidenceofdiabetesandsuccessorotherwiseof

    public health initiatives to prevent type 2 diabetes

    Progresshowearlythediseaseisdiagnosedamongpeoplewithdiabe

    tes (and whether they have already developed diabetes complications)

    Treatmenthowwelltheyarecaredfor.

    Through measuring and comparing information in all of these areas,

    countries can focus their efforts where they are most needed and un

    derstand where improvements can be made.

    While several excellent initiatives in collecting and interpreting data on

    diabetes treatment already exist, there are differences in methodology,

    and many more countries have sparse data or none at all, so the overall

    starting point is poor. The opportunity is there for other countries to

    use this initiative to learn from these examples of good practice, and for

    3. the changing diabetes barometer

  • 25

    the Changing Diabetes Barometer to highlight best practice to inspire

    change. Joint efforts are needed from many stakeholders medical pro

    fessionals, policymakers, international organisations and industry and

    a stepbystep approach.

    You cant manage what you cant measuremeasuring what diabetes care is already in place,

    and how effective it is, sets the starting point for improvement

    Ideally national data should be collected and expressed in ways which

    are comparable between countries. It will then be possible to make

    meaningful comparisons; both between countries in relation to diabe

    tes care, and within countries in relation to other healthcare and eco

    nomic priorities. Such comparisons are vital for health policy decisions

    and for healthcare professionals to improve the level of diabetes care by

    incorporating the best practices of others.

    The possible parameters to be measured are many and divide into three

    categories:

    Strategythenumberofcountrieswithadiabetesstrategy,moving

    on in the longer term to assess the quality of strategies and the scale

    of organisations in place to implement them

    Measuresthenumberofcountrieswithupdateddataonprevention,

    progress and treatment, in the longer term examining in more detail the

    proportion of the population with BMI above 25, the percentage of peo

    ple estimated to have diabetes who are diagnosed and the incidence of

    complications already present at diagnosis, and the percentage of diabe

    tes patients in good control as measured by a series of clinical indicators

    Systems thenumberofcountries that track themeasuresabove

    on a continuous basis; in the future examining the number of clinics

    participating, the measures tracked and the frequency of testing and

    publication of results

    Beginning at a practical level, in addition to gathering information on

    activities at a national level to plan and measure responses to the chal

    lenge of diabetes, the Changing Diabetes Barometer aims to encourage

    collection of national or regional data on three important measures:

    BMI(asanindicatorofpreventionefforts),

    diabetesprevalence,diagnosisratesandpresenceofcomplications

    at diagnosis, (an indicator of disease progress among the population

    and in individuals) and

    thepercentageofpeoplewithdiabetesinvariousHbA1cranges(an

    indicator of the quality of diabetes treatment).

    Eventually the Changing Diabetes Barometer should include more para

    meters to build a more complete understanding of both the direct costs of

    diabetes treatment and the indirect costs to the individual and to society.

    Invest to saveonce the improvements begin, so do the rewards

    The Changing Diabetes Barometer will add new momentum to the

    collection of data on national healthcare provision for diabetes, and

    through that to evidencebased advocacy. Once the starting point has

    been measured, it will be possible for healthcare policymakers to see

    how and in what ways improvements can be made to their services.

    And once the improvements begin, so do the rewards in terms of

    both reduced personal suffering, and cost to the economy. It will be

    possible to divert financial and skills resources to other aspects of medi

    cine. Employers will experience less productivity lost through illness of

    employees. Social care costs will fall. In essence: measuring what dia

    betes care is already in place, and how effective it is, sets the starting

    point for improvement.

    The Changing Diabetes Barometer is both a report and a concept. It starts from

    very limited valid data from just a few countries. It will use this data to under

    stand the potential for improved diabetes care, and then to encourage other

    countries and regions to learn from the early experiences and build their own

    data systems. At the world level there are opportunities to do that through the

    International Diabetes Federation and the UN Resolution on diabetes; both of

    which focus attention on diabetes as a global health challenge.

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    3.2 Inspiring and driving change

    The Changing Diabetes Barometer will work at two levels inspiring

    change at the international level and driving change at a national level.

    Measure, compare; learn and improveimprove the measurement and accessibility

    of comparable information

    At both levels, parameters to be measured over the successive stages

    of disease will be defined and progressively increased in number, so

    that comparisons can be made both within a country over time, and

    between countries. The parameters will measure the extent of diabetes,

    diabetes strategy and diabetes care, covering the three stages of pre

    vention, progress and treatment.

    At both international and national levels, the aim is to improve the

    measurement and accessibility of comparable information.

    The international level inspire change

    At the international level the Changing Diabetes Barometer aims to

    inspire national stakeholders to measure the impact of their efforts and

    learn from international best practice examples. It will monitor prog

    ress across countries to encourage constructive competition and, in the

    future, create an international baseline on the progress of prevention,

    progress and treatment.

    In terms of the parameters being measured at the national level, what

    will be shown at the International level as time progresses is the change

    Best Cases

    Drive change

    Inspire change

    National level

    International level

    Patient

    Providers

    Society

    PayersIndustry

  • 27

    occurring. For example, ideally it will show an increase in countries

    with national strategies and well resourced organisations to implement

    them, reduction in the proportion of the population with BMI over 25

    and therefore classified by WHO as overweight; and it will show a rise

    in the proportion of diabetes patients with HbA1c under 7%. It will

    also show increases in the quality of measuring systems in place includ

    ing frequency, coverage and publication of results. However, it should

    be noted that diabetes prevalence will continue to increase as long as

    mortality is falling, and with improving treatment this will be the case.

    Incidence of diabetes can only be controlled by prevention, not by treat

    ment and there will be an inevitable delay in seeing the benefit of such

    public health interventions.

    The Changing Diabetes Barometer will be an increasingly potent and

    influential resource as it gathers further information. National policy

    makers will find it increasingly useful as a source of best practices and

    to stimulate healthcare providers to improve their performance. As

    analysis of the findings continues, more insight will be achieved on the

    exact stages of diabetes care provision which are most in need of rein

    forcement in order to achieve the greatest medical, social or economic

    improvements.

    The national level drive change

    Sharing information drives innovationstimulate informed dialogue

    At the national level the Changing Diabetes Barometer initiative will

    stimulate informed dialogue on the necessity of measuring the treat

    ment progress. As data resources are developed covering participating

    countries, including the indicators of diabetes prevention, progress and

    treatment, plus information on the existence and scope of any national

    diabetes strategy, then action plans and individual targets can be set

    locally to improve diabetes care.

    C

    H

    A

    N

    G

    E

    Create awareness

    Help facilitate dialogue with payers and policy makers

    Activate healthcare providers and people with diabetes

    Nurture the registration and capture of data

    Generate and monitor measures and targets

    Establish incentive systems and clinical decision support

    More parameters will be added as the Changing Diabetes Barometer

    progresses. In particular, later it would be useful to include further

    indicators to measure the population at risk, including ethnic origin,

    lifestyle (diet and exercise); and for those already diagnosed: quality

    of care as shown by surveys with questions like whether or not diet or

    feet had been checked, and the availability of insulin. The incidence of

    complications with diabetes as a coexistent condition would also ide

    ally be measured.

    Information at the national level will be accessible to a wide range of

    users, and its structure will enable direct comparisons. The information

    will focus on improving patient outcomes and quality of life, while at

    the same time addressing the concerns of providers and payers. It will

    become a valuable tool to help national policymakers to design plans

    and targets appropriate for their own healthcare systems.

  • 28

    3.3 Organisation

    Role of Advisory Boards

    share experience and best practices

    The members of the International Advisory Board have been brought

    together by Novo Nordisk to include experts from throughout the world

    with experience in the development of national diabetes registers, in

    health economics and the politics of healthcare provision. Their role

    is to contribute their experiences in order to develop the concept and

    implementation of the Changing Diabetes Barometer. Board members

    have been invited to share experience and best practices in relation to

    the aims of developing measurability and transparency. They have also

    made contributions on the barriers and challenges which they can fore

    see or have already overcome in their own countries. Finally, the Board

    has offered ideas for further development and implementation, and for

    communicating its message to stakeholders throughout the world.

    National Advisory Boards will be established with diabetes associations,

    local Novo Nordisk delegates and payers, policy makers and key opinion

    leaders in the respective countries. The role of these National Advisory

    Boards is to ensure that progress is made and to make sure that best

    practice from the international level is being implemented in the best

    possible way in each country.

    International Advisory Board Members contributing to this first report

    Dr Richard M Bergenstal (USA)

    Executive Director, International Diabetes Center, Park Nicollet, Minne-

    apolis

    Dr Jonathan Betz Brown (USA)

    Chair, IDF Task Force on Diabetes Health Economics and Senior

    Investigator, Kaiser Permanente Center for Health Research, Portland,

    Oregon

    Professor Ashok Kumar Das (India)

    Director and Professor, Jawaharial Institute of Postgraduate Medical

    Education and Research (JIPMER), Pondicherry; Additional Director of

    Health Services, Government of India

    Dr Clare Davison (UK)

    GP and Diabetes Lead, Newham Primary Care Trust, and member,

    MODEL Group

    Dr Julio Frenk (Mexico)

    President, Carso Health Institute and Institute of Health Metrics, Seattle;

    former Secretary of Health, Mexico

    Professor Soffia Gudbjrnsdottir (Sweden)

    Sahlgrenska University Hospital, Goteborg and Head of Swedish Dia-

    betes Register

    Professor Masashi Kobayashi (Japan)

    Executive Vice President and Director of University Hospital, University

    of Toyama

    Dr Nicky Liebermann (Israel)

    Executive Director of Community Medical Services Division, Clalit Health

    Services

    Professor JeanClaude Mbanya (Cameroon)

    Vice Dean and Professor of Medicine and Endocrinology, University of

    Yaound

    Dr Wendy Rosenthall (Canada)

    Medical Advisor, Diabetes Centre, Trillium Health Centre and member,

    Global Task Force on Glycaemic Control

  • 29

    Professor V Seshiah (India)

    Former Professor and former Head, Department of Diabetology, Ma-

    dras Medical College

    Professor Elizabeth Teisberg (USA)

    Associate Professor, Darden Graduate School of Business Administra-

    tion, Charlottesville, Virginia

    Dr Giacomo Vespasiani (Italy)

    Director of Centre of Studies and Research, and former President, As-

    sociazione Medici Diabetologi (AMD), San Benedetto del Tronto

    3.4 The Changing Diabetes Barometer the future

    Three Changing Diabetes Barometer Reports are to be published at 12

    month intervals. It is anticipated that future Reports will become more

    comprehensive as the initiative unfolds, and initiatives in more countries

    take up the aim of collecting and disseminating data on their diabetes

    care systems.

    First Report, November 2007

    This first report describes the concept of the Changing Diabetes Barom

    eter initiative and the objectives for its future development. It focuses

    on the different international and national ambitions, and examines

    the key issues which have to be addressed, not just for the Changing

    Diabetes Barometer but for its wider aim of improving diabetes care

    worldwide.

    Because it is the starting point, the First Report acknowledges the scar

    city of data relating to diabetes care systems from around the world,

    and the wide variation in its quantity, quality and coverage. In order to

    ensure the validity of data, the Changing Diabetes Barometer Reports

    only include data which has been published. It has not therefore been

    possible at this stage to include data from all the 21 countries from

    which people have given support to the project.

    Instead the first report takes the opportunity to highlight the achieve

    ments of a sample of countries India, Israel, Italy, Japan, Sweden and

    the USA which developed national or regional diabetes registers some

    years ago and so have amassed experience of their challenges and ben

    efits. The report includes accounts of these initiatives and their achieve

    ments and also the data for these countries relating to:

    BMI

    diabetes prevalence (percentage)

    HbA1c (percentage in defined ranges)

    The first report also examines some Novo Nordisk initiatives which are

    contributing to improving diabetes care in other countries (India and

    Sweden).

    Second Report

    The second report aims to include:

    StatusupdateonChangingDiabetesBarometeractivities2007-2008

    Status on Changing Diabetes Barometer activities in pilot countries

    Summary of Advisory Board recommendations in 2008

    Statusupdateonmonitoringandtrackingofprogressofkeyindica

    tors internationally

    Developments in key indicators where available

    Perspective on human costs (patient outcomes)

    Perspective on direct healthcare costs

    Further examples of best practice including information on the

    C