baptist health south florida case study

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©2017 Dimensional Insight, Inc. Using Business Intelligence to Automate Accreditation Baptist Health South Florida Case study

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Page 1: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

Using Business Intelligence to Automate AccreditationBaptist Health South Florida

Case study

Page 2: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

Baptist Health South Florida

Located in Miami, Florida A regional health facility

6 acute care hospitals 19 urgent care and

diagnostic centers 6 ambulatory surgery

centers 1,761 beds 15,000 employees and

2,200 physicians Business intelligence

solution: Diver Platform

Fast Facts

Page 3: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

Miami Cancer Institute

Opened state-of-the-art Miami Cancer Institute in January 2017

All of Baptist Health’s cancer services now under one roof 305,000 sq. ft. of clinical services & 90,000 sq. ft. research

facility First cancer center in South Florida to offer proton therapy,

which targets cancer cells with pinpoint precision Also includes the Baptist Health Breast Center

Page 4: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

The Challenge

The Breast Center wanted to pursue accreditation and certification when the Miami Cancer Center was being built.

To do so Baptist Health needed to show results for:

The measures were complex and managing them manually would be nearly impossible.

Baptist Health needed to automate them for successful accreditation.

Baptist Health Breast Center

11 measures for the National Accreditation Program for Breast Centers (NAPBC)

36 metrics for certification from the National Quality Measures for Breast Centers (NQMBC)

Page 5: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

The Solution

Baptist Health had been using Diver Platform for 11 years.– Throughout the organization there were more than 1,400

users of Diver for tasks such as:• Determining opportunities for cost savings• Improving physician performance• Tracking readmissions

Baptist Health was able to use Diver to develop and automate the measures and metrics for this project.

Tying Data Together With the Diver Platform

Page 6: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

Process

Metrics for both the NAPBC and the NQMBC were related to:

To gather data for the metrics, Baptist Health had to extract information from 10 different data sources, including:

*What types of procedures were done, such as lumpectomies and mastectomies

*Its radiology system

*Therapies used, such as radiation or chemotherapy

*EMR

*Timeliness of care, i.e. how long did it take from screening mammogram to diagnostic

*Pathology system

*Quality of care *and more• All of this data resides in Baptist Health’s enterprise data warehouse system, which it then had to extract as needed for each individual measure and metric.

Page 7: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

Baptist Health developed a process flow for the development of the measures and metrics, which included:

Create Functional

Requirements

Data Analysis and Data Modeling

Metrics Developme

nt

Technical Validation

Metric Release

Extraction, Transformatio

n, Loading (ETL)

Page 8: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

The Results

After two years of work the Baptist Health Breast Center was recognized with full accreditation and 9 special recognitions.

The automation of the metrics made the accreditation a reality – they were able to provide metric results that were previously only attainable through hours of manual chart review.

Full Accreditation with Special Recognition

Page 9: Baptist Health South Florida case study

©2017 Dimensional Insight, Inc.

Learn More

To find out more about this project, as well as

what the surveyor from the NAPBC had to say about the automation

process, visit: www.dimins.com/case-studies/baptist-case-study