"My main job was developing talent. I was a gardener provid-ing water and other nourishment to my top 750 people. Of course I had to pull some weeds too." - Jack Welch

UNLOCKING THE DNA OF

TALENT MANAGEMENT

BANKING INDUSTRY INTERNAL TALENT MANAGEMENT CASE STUDY

Mid-sized banking company selects OMNI Leadership's Internal Talent

Management module to address their desire for an efficient automated process for comprehensive talent reviews. The company was comfortable with their process for succession planning at the top level of the organization but it was cost prohibitive to apply that process for all levels of the organization. They were looking for an affordable and practical process for broadening and deepening their view of talent at lower levels. CHALLENGE The senior leadership of the company directed a task force to provide a recommendation on an assessment or measurement based approach for reviewing leaders and key individual contributors throughout the organization. This was challenging given that talent was widely dispersed across multiple locations. They desired an approach that was both efficient and effective. Specifically, they wanted to answer the following questions:

Who are our top performers? Which of those top performers also have high advancement potential? Which of the high potential individuals are ready now for higher levels of responsibility? Where do I best focus both individual and group development efforts?

SOLUTION OMNI's Internal Talent Management module provided the tools and processes needed to answer all their key talent management questions. Web-based delivery made it easy to reach all talent in multiple locations. Multiple measurement tools and thoughtfully designed decision reports made it easy to collect and report the critical information needed to answer their questions. As a first step, the organization utilized Omni’s unique multi-rater process to collect information on competency performance for lower level leaders. In this approach, individuals first completed self ratings on behaviors that comprise each competency. To provide a consistent framework for making their ratings, they reviewed performance standards describing outstanding, solid, and performance needing improvement for each behavior. The self ratings with the performance standards were then reviewed by other members of the rating team.

"Try to see beyond someone’s title. You can find talent in unlikely places." - Donald Trump

UNLOCKING THE DNA OF

TALENT MANAGEMENT

BANKING INDUSTRY INTERNAL TALENT MANAGEMENT CASE STUDY

They indicated whether they agreed with the rating or thought it was higher, much higher, lower, or much lower than the self perception. The manager survey also included special ratings of performance against goals. Once the multi-rater data was collected, the organization generated a number of competency based reports. Nine block and stacked rank reports were used to identify top performers. Individual and group reports were used to target developmental areas. Next individuals completed a more in-depth evaluation called a talent profile. This process included measures of cognitive ability, personality, leadership experience, preferences and motivations. The combined measures were then used to generate estimates of advancement potential for all individuals. These estimates were compared to their manager’s estimates of potential to provide additional calibration. RESULTS Top performers and high potential individuals were identified. All individual received feedback and support in their individual developmental planning. Group training needs were identified to target development dollars and maximize return on those investments. Planned next steps include comparing talent profiles to job requirement profiles to measure “fit” for current or future positions as well beginning the talent review process for key individual contributor roles. To learn more about OMNI Leadership and our Tvantage Platform, including:

Performance Management - performance plans, development planning Internal Talent Management - custom surveys, multi-rater surveys External Talent Management - custom survey, interviewing, tracking Interview Management - interview guides, legally compliant

Contact us toll free at 877-426-6222 or 952.426.6100 or visit us on-line at www.omnilx.com