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3 BANK SUPERVISION 2014 ANNUAL REPORT

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3

BANK SUPERVISION

2014 ANNUAL REPORT

1

Table of Contents

GOVERNOR’S FOREWORD .....................................................................................................................................4

DIRECTOR’S PREFACE ...........................................................................................................................................6

CHAPTER 1: OVERVIEW OF MACROECONOMIC ENVIRONMENT .....................................................................8

CHAPTER 2: CONDITION & PERFORMANCE OF THE BANKING SECTOR ..................................................... 12

CHAPTER 3: SUPERVISORY ACTIVITIES & MEASURES TO PROMOTE STABILITY ..................................... 35

CHAPTER 4: LEGAL DEVELOPMENTS ............................................................................................................... 46

CHAPTER 5: RESOLUTION OF TROUBLED BANKS ......................................................................................... 50

CHAPTER 6: OUTLOOK ........................................................................................................................................ 54

APPENDICES ......................................................................................................................................................... 56

2

Table of Figures

Figure 1: Real GDP 2010-14 and 2015 Projections (%) ....................................................................................9

Figure 2: Annual Inflation Profile (%), March 2010 – Dec 2014 .................................................................... 11

Figure 3: Architecture of the Banking Sector .................................................................................................... 12

Figure 4: Total Banking Sector Assets ($ billions) ........................................................................................... 13

Figure 5: Composition of assets ......................................................................................................................... 14

Figure 6: Composition of liabilities ..................................................................................................................... 15

Figure 7: Banking Sector Capitalisation Levels: 2009 – 2014 ....................................................................... 16

Figure 8: Capital Adequacy Ratio (2013 – 2014) ............................................................................................. 17

Figure 9: Banking Sector Assets and Loans .................................................................................................... 18

Figure 10: Sectoral Distribution of Credit .......................................................................................................... 19

Figure 11: Non-performing loans to total loans (2011 – 2014) ...................................................................... 20

Figure 12: Sources of Income ............................................................................................................................. 21

Figure 13: Composition of Total Income as at 31 December 2014 .............................................................. 22

Figure 14: Profitability Indicators ........................................................................................................................ 22

Figure 15: Trend in Banking Sector Deposits ($millions) ............................................................................... 23

Figure 16: Deposit Distribution per Banking Class .......................................................................................... 24

Figure 17: Commercial banks’ asset base to total banking sector assets ................................................... 25

Figure 18: Distribution of Commercial Bank Deposits as at 31 December 2014 ........................................ 25

Figure 19: Commercial Banks’ Net Capital Base 2011 to 2014 .................................................................... 26

Figure 20: Commercial Bank Loans to Total Banking Sector Loans -2012 to 2014 .................................. 27

Figure 21: Average Earnings Indicators for Commercial Banks – 2011 to 2014 ........................................ 28

Figure 22: Income Mix for the Commercial Banking Sector - 31 December 2014 ..................................... 28

Figure 23: Building Societies’ Loans and Assets for the Period 2011 to 2014 ........................................... 30

Figure 24: Income Mix for the Year ended 31 December 2014 .................................................................... 31

Figure 25: Key Performance Indicators for Microfinance Sector ................................................................... 33

Figure 26: Distribution of Loans (Dec-2013 – Dec-2014) ............................................................................... 34

Figure 27: Minimum Capital Requirements Based on Strategic Tiers.......................................................... 38

Figure 28: Financial Inclusion Indicators (2011 & 2014) ................................................................................ 43

Figure 29: Mobile Banking Statistics .................................................................................................................. 45

Figure 30: Supervisory Interventions to Bank Failures ................................................................................... 50

3

PURPOSE OF THE REPORT

The purpose of this annual report is to provide an analysis of the condition and performance of

the banking sector in Zimbabwe for the year ended 31 December 2014. This report presents an

overview of the supervisory operations and activities during the period under review.

4

GOVERNOR’S FOREWORD

1. The Reserve Bank, as the custodian of banking sector stability, has instituted a number of

measures to promote banking sector resilience and financial stability deepening. The

sustainable development of the financial sector is an inseparable part of economic growth

and prosperity. The financial services sector accounted for 7% of the country’s Gross

Domestic Product in 2014.

2. The Reserve Bank remains resolute in its mandate to maintain the safety and soundness of

the banking system through proactive supervision and enhancement of its supervisory tools

and techniques in line with best practice.

3. Cognisant of the constrains in the macroeconomic environment and the need for a strongly

capitalised banking sector, the Reserve Bank reviewed minimum capital requirements for

banking institutions by categorising banks into three tiers. Banks are expected to comply with

the new minimum requirements by 2020 and the institutions are working conscientiously to

meet the target date.

4. The Reserve Bank, has also instituted a wide range of measures to address credit and

liquidity risks in the banking sector. In collaboration with Afreximbank, debt-backed securities

(Aftrades) were introduced to bolster interbank market liquidity flows under a US$200 million

facility. The securities have unlocked deposits held by surplus banks and stimulated the

interbank market.

5. The Zimbabwe Asset Management Corporation (ZAMCO), which is a special purpose vehicle

whose primary objective is to acquire and/or resolve non-performing loans in the banking

sector was successfully established during the course of the year.

6. Further, the Reserve Bank has also initiated the process of setting up a credit reference

system to facilitate credit information sharing amongst banks and microfinance institutions

and to bridge information asymmetry. These measures should see increased financial

intermediation coupled with efficient allocation of scarce resources, reduced information

asymmetries and facilitation of the effective management of credit risk.

7. The Reserve Bank also initiated measures to strengthen the regulatory and supervisory

framework through amendments to the Banking Act. These amendments will, among other

5

objectives, strengthen the governance systems and processes as well as foster strong

leadership in banks.

8. A resolute framework for dealing with troubled and insolvent banks has been adopted, which

has seen the Central Bank setting targets for cleaning up the banking sector. In addition a

Contingency Planning & Systemic Crisis Management Framework has been prepared as part

of fostering financial stability.

9. The Reserve Bank applauds efforts by Government to capitalise the central bank. This will

go a long way in bolstering confidence in the financial sector and strengthening the Reserve

Bank’s role in the financial services sector through reviving active interbank trading

consequently improving financial support to key productive and export sectors of the

economy.

10. The Reserve Bank will continue to closely monitor developments both on the local and

international market in our efforts to safeguard monetary and financial sector stability. We

continue to urge banking institutions to prime their operations, enhance their risk

management and corporate governance systems in a manner that adds value, and contribute

meaningfully by intermediating and facilitating real economic activities.

11. Financial inclusion also remains a key agenda for the Reserve Bank in order to uplift the

living standards of the marginalized segments of our society.

12. In conclusion, I would like to thank all our stakeholders for their continued support throughout

the year. A robust financial system strengthens the positive role of finance to economic

growth and stability.

6

DIRECTOR’S PREFACE

1. The banking sector remained generally safe and sound with most banking institutions

maintaining adequate capital levels and sufficient liquidity to meet maturing obligations.

On average, the sector experienced receding levels of credit and liquidity risks compared

to prior years.

2. There were 19 operating banking institutions as at 31 December 2014. Four institutions

which were closed during the course of the year are now at various stages of winding

down, as detailed ahead in this report.

3. Some of the constraints emanating from the macro-economic environment that affected

the sector include the slowdown in industrial production, power outages, relatively high

level of formal unemployment, and low aggregate demand.

4. Total banking sector assets increased by 5.64% over the year to $7.12 billion as at 31

December 2014, while banking sector deposits and loans & advances were $5.08 billion

and $4.01 billion, respectively.

5. There has been a notable stabilisation in the loans and advances growth rate since

December 2012, mainly reflecting a cautious lending approach taken by banking

institutions against the background of high level of non-performing loans. A number of

measures including enforcement of sound credit risk management, establishment of

ZAMCO and establishment of a robust Credit Reference System will contribute towards

reduction and resolution of non-performing loans.

6. In line with the 2020 minimum capital requirements, banking institutions have designed

recapitalisation plans showing major sources of capital growth as a combination of

organic growth and fresh capital injection. The sector also recorded an improved earnings

position compared to the prior year.

7. The Reserve Bank continued to monitor the performance of the sector through its wide

range of supervisory tools, including risk-based on-site examinations, off-site surveillance

and regular meetings with banking institutions.

8. Banking institutions also complemented Reserve Bank’s efforts to foster banking sector

stability through the adoption of strategic initiatives pertaining to fundamental factors such

as strong capitalisation, robust governance practices and risk management systems as

7

well as up-to-date technological investments.

9. The Reserve Bank continued to collaborate with other supervisory authorities in the

financial services sector both locally and regionally. The bank participated in two

supervisory colleges for regionally active banks with a presence in Zimbabwe.

10. The central bank also put forward proposals to amend the current Banking Act to

incorporate among others, provisions on enhanced corporate governance, directors’

fiduciary duties and liability, anti-money laundering, consumer protection and problem

bank resolution.

11. Going forward, the Reserve Bank will continue in its efforts to enhance oversight of the

banking sector, through continuous review of the performance of the sector,

enhancement of supervisory tools and co-operation with other regulatory authorities

12. The Reserve Bank is significantly indebted to all the stakeholders in the banking sector,

including banking institutions and other domestic regulatory authorities for their continued

contribution and cooperation towards achievement of a stable financial sector.

Director - Bank Supervision

8

CHAPTER 1: OVERVIEW OF MACROECONOMIC ENVIRONMENT

1.1 The condition and performance of the Zimbabwean banking sector is influenced by both

endogenous and exogenous factors. Developments in the global, regional and domestic

economies have an impact on the banking sector in view of the convergence of the global

financial systems and economic integration.

Global Economic Developments…

1.2 According to the World Bank’s Global Economic Prospects Report (January 2015) global

growth at 3.3% in 2014 struggled to gain momentum as many high-income countries

continued to grapple with legacies of the global financial crisis and emerging economies

were less dynamic than in the past.

1.3 Although economic activities in the United States and the United Kingdom gathered

momentum as labour markets stabilised and monetary policy remained extremely

accommodative, recovery was slow in the Euro Zone and Japan. In addition, China

underwent a managed slowdown.

1.4 Economic growth in developing countries in 2014 was depressed reflecting not only weak

external demand, but also domestic policy tightening, political uncertainties and supply-

side constraints.

1.5 Against the background of declining international commodity prices, economic growth in

Sub-Saharan Africa declined from 5.2% in 2013 to 4.8% in 2014. Commodity dependent

economies in Sub-Saharan Africa, including Zimbabwe, experienced reduced export

revenues and deterioration in their balance of payments positions.

Domestic Economic Developments…

1.6 The sluggish global economic growth weighed down the Zimbabwean economy’s growth

potential in 2014 with an estimated growth of 3.1% in 2014 compared to 4.5% achieved

in 2013. Positive growth was largely achieved by the agricultural sector while lower than

anticipated performance was endured by mining and manufacturing sectors.

9

1.7 Figure 1 below indicates the growth trends of real GDP, agriculture, mining and

manufacturing over the period 2010-14 and projected growth in 2015.

Figure 1: Real GDP 2010-14 and 2015 Projections (%)

1.8 The agriculture sector remains one of the key drivers of the economy, with the sector

estimated to have grown by 23.4% in 2014, up from -2.6% realized in 2013, benefiting

from the favourable 2013/14 rainfall season, support from government and cooperating

partners. However, growth in the agriculture sector is expected to slow down to less than

3.5% in 2015 due to inadequate financing and drought experienced during the 2014/15

season.

1.9 The growth of the mining sector is estimated to have declined from about 11.7% in 2013,

to -2.1% by the end of 2014, due to depressed gold, platinum and diamond output in

response to subdued commodity prices on the world market.

1.10 The manufacturing sector is estimated to have declined by 4.9% in 2014, on account of

persistent challenges affecting the sector, which include antiquated plant and machinery,

inadequate power supply, inflexible labour laws, influx of cheap imports, high cost of

production, weak effective demand, as well as persistent liquidity constraints.

1.11 Other economic sectors that are estimated to have registered positive growth in 2014 are

distribution, hotels and restaurants (3.9%), finance and insurance (2.0%), electricity and

11 11

4.53.1

1.4

23.4

3.4

37.4

24.4

11.7

2

13.8

-10

-5

0

5

10

15

20

25

30

35

40

2010 2011 2012 2013 2014 2015

Real GDP Agriculture Mining Manufacturing

10

water (3.5%), construction (2.6%), and transport & communication (0.9%).

Balance of Payment Developments…

1.12 The decline in metal prices experienced in 2014 undermined export earnings for most

mining companies, resulting in lower mineral export earnings of $1.91 billion in 2014

compared to $2.06 billion in 2013. As a result, the country’s balance of payments deficit

remained high at $351 million in 2014 despite registering a marginal improvement from

$366 million in 2013.

1.13 The marked appreciation of the US dollar against the South African Rand further

exacerbated Zimbabwe’s external sector position. The country experienced a high import

bill of $6.4 billion against exports earnings of $3.1 billion during the year, resulting in a

trade deficit of $3.3 billion for 2014. The lower crude oil prices experienced in the last

quarter of 2014 resulted in decline of the trade deficit from $3.9 billion in 2013.

1.14 Lack of export competitiveness and a relatively high import bill combined with limited

access to affordable offshore lines of credit and depressed capital and financial inflows

resulted in the continued precarious balance of payments position. This negatively

affected the country’s ability to build foreign exchange reserve buffers.

1.15 In the absence of foreign reserve buffers, the current account deficit which was estimated

at 25% of GDP in 2014, was largely financed by inflows from the diaspora and debt,

creating short term and long term offshore lines of credit to the private sector.

Inflation Developments…

1.16 Annual headline inflation, which had rebounded into positive territory in the third quarter

of 2014, slid back into negative territory in the fourth quarter of 2014. Annual headline

inflation decelerated from 0.09% in September 2014 to -0.001% in October and further to

-0.8% in November and December 2014. Resultantly, annual average inflation declined

from 1.6% in 2013 to -0.2% in 2014.

1.17 The decline in inflationary pressures in the fourth quarter 2014, was mainly attributed to

11

the decline in non-food inflation. Annual non-food inflation, which averaged 1.4% for the

first 9 months of 2014, significantly fell from 1.6% in October 2014 to 0.1% in December

2014. Non-food inflation also registered the largest negative rates on a month-on-month

basis of -2.4%, -3.0% and -2.1% for October, November and December, 2014,

respectively.

1.18 Figure 2 below shows the annual inflation profile from the first quarter of 2010 to the fourth

quarter of 2014.

Figure 2: Annual Inflation Profile (%), March 2010 – Dec 2014

Source: ZIMSTAT, January 2015

1.19 The country’s inflation developments are expected to continue to be influenced by the

changes in oil and food prices as well as the Rand/US$ exchange rate dynamics. Broadly,

inflation is expected to remain in the negative territory for the greater part of 2015,

reflecting the effects of depressed international oil and food prices and weaker currencies

against the US$.

-6

-4

-2

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2

4

6

8

10

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Dec-1

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-11

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p-1

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Dec-1

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r-12

Jun

-12

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Dec-1

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-13

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Dec-1

3

Ma

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Jun

-14

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4

De

c-1

4

Headline Food Non- Food

12

CHAPTER 2: CONDITION & PERFORMANCE OF THE BANKING SECTOR

Architecture of the Banking Sector

2.1 The banking sector in Zimbabwe is positioned to offer a wide range of financial services to

the economy by the reason of its composition and sophistication. As at 31 December 2014,

the banking sector was composed of commercial banks, a merchant bank, building societies

and a savings bank. In addition, the Reserve Bank had credit-only-MFIs and developmental

financial institutions under its supervision, as shown in the table below.

Figure 3: Architecture of the Banking Sector

Type of Institution Number

Commercial Banks 14

Merchant Banks 1

Building Societies 3

Savings Bank 1

Total Banking Institutions 19

Credit-only-MFIs 147

Infrastructure Development Banks 1

Small & Medium Enterprises Corporations 1

2.2 The Infrastructure Development Bank of Zimbabwe (IDBZ) and the Small & Medium

Enterprises Development Corporation (SMEDCO) came under the supervision of the

Reserve Bank following amendments to the Banking Act [Chapter 24:20] in 2014.

Balance Sheet Structure

2.3 The banking sector continues to be dominated by the commercial bank subsector (80%) in

terms of total assets. Total banking sector assets amounted to $7.12 billion as at 31

13

December 2014, an increase of 5.34% from $6.74 billion as at 31 December 2013.

2.4 The trend in total banking sector assets from December 2009 to December 2014 is depicted

in the graph below:

Figure 4: Total Banking Sector Assets ($ billions)

2.5 The growth in total banking assets from $6.73 billion as 31 December 2013 to $7.12 billion

as at 31 December 2014 million was mainly attributed to loans & advances reflecting focus

on core business of lending. The table below shows composition of banking sector assets.

2.18

3.69

4.73

6.12

6.737.12

0

1

2

3

4

5

6

7

8

2009 2010 2011 2012 2013 2014

14

Figure 5: Composition of assets

ASSETS

Dec-12 Dec-13 Dec-14

US$ million % US$ million % US$ million %

Domestic Notes And Coin 414.17 6.68% 400.17 5.94% 362.81 5.10%

Balances With Central Bank 463.64 7.47% 456.98 6.78% 524.44 7.37%

Balances With Domestic Banks 222.95 3.59% 192.52 2.86% 233.37 3.28%

Assets In Transit 7.63 0.12% 5.09 0.08% 8.40 0.12%

Balances With Foreign Institutions 204.63 3.29% 272.62 4.04% 157.28 2.21%

Securities And Investments 333.93 5.38% 517.74 7.68% 639.69 8.99%

Loans And Advances 3,237.57 52.20% 3,454.33 51.24% 3,632.64 51.07%

Foreign Claims 165.97 2.68% 148.93 2.21% 40.18 0.56%

Fixed Assets 530.35 8.55% 525.75 7.80% 542.39 7.63%

Other Assets 192.70 3.11% 238.90 3.54% 365.74 5.14%

Off-Balance Sheet Items 425.29 6.86% 526.25 7.81% 606.34 8.52%

Total Assets

6,202.63 6,741.275 7,113.31

2.6 Securities and investments remained subdued on the back of limited tradable instruments in

the market notwithstanding an increase of 19.06% from $517.74 million as at 31 December

2013.

2.7 Banking sector liabilities largely comprised demand deposits, which constituted 29.59% of

total liabilities as at 31 December 2014. Savings deposits to total deposits decreased from

8.07% in 2013 to 7.51% in 2014 reflective of the low savings culture in the economy attributed

to generally low salaries and difficult macro-environment.

2.8 The table below shows the composition of liabilities in the banking sector for the period

December 2012 to December 2014:

15

Figure 6: Composition of liabilities

LIABILITIES

Dec - 12

Dec - 13

Dec - 14

US$ millions % US$ millions % US$ millions

Demand Deposits 2,322.40 37.44% 2,152.77 31.93% 2,106.70 29.59%

Savings Deposits 269.25 4.34% 299.77 4.45% 305.25 4.29%

Time Deposits/Fixed Deposits 1,113.66 17.95% 1,165.98 17.30% 395.81 19.61%

Foreign Currency Deposits 44.32 0.72% 24.52 0.36% 156.07 2.19%

Negotiable Certificates of Deposit 62.32 1.00% 73.46 1.09% 101.46 1.43%

Balances With Other Banking Institutions 421.48 6.8% 549.08 8.15% 534.50 7.51%

Liabilities in Transit 13.68 0.22% 0.24 0.004% 0.62 0.01%

Foreign Liabilities 294.54 4.75% 616.69 9.15% 525.52 7.38%

Securities and other Funding Liabilities 34.25 0.55% 6.76 0.10% 25.48 0.36%

Capital and Reserves 749.09 12.08% 845.55 12.54% 982.98 13.81%

Other Liabilities 453.74 7.32% 480.19 7.12% 378.63 5.32%

Off-Balance Sheet Items – Liabilities 423.44 6.83% 526.25 7.81% 606.34 8.52%

Total Equity & Liabilities 6,202.63 6,741.27 7,119.35

Capitalisation

2.9 The banking sector reported a core capital base of $811.20 million as at 31 December 2014,

up from $790.35 million as at 31 December 2013. The increase in the capital position was

largely attributed to retained earnings by some banking institutions during the year.

2.10 A total of 14 out of 19 operating banking institutions, excluding POSB, were in compliance

with the prescribed minimum core capital requirements as at 31 December 2014.

2.11 The table below shows the trend in net capital base and core capital levels from 2009 to

2014.

16

Figure 7: Banking Sector Capitalisation Levels: 2009 – 2014

2.12 The total net capital base in the banking industry increased by 24.54% from $699.11 million

as at 31 December 2013 to $926.57 million as at 31 December 2014.

2.13 The banking institutions` net capital base is largely composed of tier 1 capital, which

constituted 87.54% of net capital base as at 31 December 2014.

2.14 The banking sector recorded an average capital adequacy ratio 18.49% as at 31 December

2014, up from 14.06% as at 31 December 2013. However, five banking institutions were in

breach of the minimum capital adequacy ratio of 12%.

2.15 The trend in the banking industry’s average capital adequacy ratio (CAR), from December

2013 to December 2014 is indicated in the figure below.

365.71325.96

425.73487.79

560.7

779.47

382.21458.03

511.62

644.21699.11

926.57

0

100

200

300

400

500

600

700

800

900

1000

2009 2010 2011 2012 2013 2014

Core Capital Net Capital Base

17

Figure 8: Capital Adequacy Ratio (2013 – 2014)

17.86%

15.90%

18.61% 19.14%

17.33%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

Dec-13 Mar-14 Jun-14 Sep-14 Dec-14

2.16 The losses recorded by some banking institutions and the increasing non-performing loans

in the sector continue to pose a threat to the banking sector’s capital levels.

Bank Lending and Asset Quality

2.17 Total banking sector loans & advances increased by 7.22% from $3.32 billion as at 31

December 2013 to $4.01 billion as at 31 December 2014.

2.18 Loans and advances accounted for 51.02% of total banking assets as at 31 December 2014,

a position which is largely comparable to 51.24% recorded as at 31 December 2013. Seven

banking institutions accounted for 67.86% of banking sector loans.

2.19 The graph below reflects the trend in growth of loans & advances in relation to growth in total

banking sector assets, as noted above.

18

Figure 9: Banking Sector Assets and Loans

4.76

6.26.56

7.12

2.55

3.24 3.32

4.01

0

1

2

3

4

5

6

7

8

2011 2012 2013 2014

$ B

illio

ns

Total Assets Total Loans & Advances

2.20 Banking sector’s lending was predominantly skewed towards individuals (25.88%),

agriculture (16.12%), services (16.36%) and manufacturing sectors (12.72%).

2.21 The distribution of the banking sector lending to the various sectors as at 31 December 2014

was as indicated below:

19

Figure 10: Sectoral Distribution of Credit

2.22 The banking sector loans to deposits ratio was 78.94% as at 31 December 2014, from

102.36% as at 31 December 2013.

Non-Performing Loans…

2.23 Credit risk in the banking sector remained high as reflected by the ratio of non-performing

loans to total loans (NPL/TL) of 15.91% as at 31 December 2014.

2.24 The high level of non-performing loans is partly a reflection of macroeconomic challenges

that have militated against borrowers’ ability to service loans, as well as institution specific

weaknesses.

2.25 The graph below depicts the trend in the ratio of non-performing loans to total loans over the

period 2011 to 2014:

Individuals25.04%

Other14.61%

Agriculture16.12%

Construction; 3.64%

Communication; 1.91%

Manufacturing12.72%

Financial Firms; 3.11%

Mining; 4.50%

Services16.36%

Transport; 1.99%

20

Figure 11: Non-performing loans to total loans (2011 – 2014)

7.55%

13.46%

15.92% 15.91%

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

14.00%

16.00%

18.00%

Dec 2011 Dec 2012 Dec 2013 Dec 2014

2.26 The establishment of ZAMCO and Credit Registry coupled by institution specific measures

being instituted by various banking entities are envisaged to address the scourge of NPLs

as outlined in Chapter 3.

Profitability

2.27 The banking sector remained profitable with an aggregate net profit of $50.84 million for the

year ended 31 December 2014, compared to $3.39 million reported for the same period in

2013.

2.28 A total of 14 banks out of the 20 operating banking institutions (including POSB) recorded

profits for the year ended 31 December 2014.

2.29 The losses recorded by the six (6) banking institutions were attributed to high levels of non-

performing loans, liquidity challenges and lack of critical mass in terms of revenue to over

operating expenses.

21

Composition of Income…

2.30 The major source of income for the banking sector for the year ended 31 December 2014

was interest income, which constituted 62.67% of the total income of $766.24 million earned

by banks. Non-interest income accounted for 37.33% of total income and comprised fees

and commissions (87.35%), foreign exchange dealing profits (9.02%) and other (3.63%).

2.31 The diagram below depicts the sources of income of the banking sector for the year ended

31 December 2014.

Figure 12: Sources of Income

2.32 Total operating income for the banking sector increased by 2.92% from $744.52 million for

the year ended 31 December 2013 to $766.24 million for the year ended 31 December 2014.

2.33 The composition of total income is shown in the figure below:

Interest Income from Loans and

Advances , 55.28%

Interest from Interbank deposits,

1.98%

Interest Income from Investments &

Securities, 5.41%

Foreign Exchange, 3.37%

Fees and Commission,

32.60%

Other , 1.36%

22

Figure 13: Composition of Total Income as at 31 December 2014

2.34 Profitability indicators for the banking sector as measured by the Return on Assets (ROA)

and Return on Equity (ROE) improved during the year ended 31 December 2014 as reflected

in the figure below.

Figure 14: Profitability Indicators

$451.55m $556.83m$642.07m $698.95m

$73.77m $39.56m$40.31m $34.96m

$249.74m $321.12m$302.92m $338.58m

$40.54m $42.53m $28.57m $14.08m

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

31-Dec-11 31-Dec-12 31-Dec-13 31-Dec-14

Interest income Foreign Exchange Income Fees & Commissions Other Non-Interest Income

2.70%1.21%

0.14% 0.80%

17.58%

5.45%

1.12%

4.60%

0%

5%

10%

15%

20%

25%

2011 2012 2013 2014

ROA ROE

23

2.35 The increase in profitability was attributable to an increase in operating income, which

increased by 2.92% and a decrease in operating expenses, which decreased by 4.71% from

$702.56 million in 2013 to $669.48 million in 2014. Resultantly, the sector’s average cost to

income ratio marginally improved from 96.60% for the year ended 31 December 2013 to

93.90% for the year ended 31 December 2014.

2.36 The decrease in operating expenses was mainly attributable to cost containment measures

and a decrease in provisions for loan losses, which declined by 10.59%, from $116.44 million

to $104.11 million over the period.

Liquidity & Funds Management

2.37 Total deposits increased from $4.70 billion as at 31 December 2013 to $5.08 billion as at 31

December 2014. Deposits however, remained short-term in nature, thus adversely affecting

the tenure of loans The situation was exacerbated by limited inter-bank trading, general

market illiquidity and limited lender of last resort function of the Reserve Bank.

2.38 The figure below illustrates the growth trends in banking sector deposits for the period

December 2009 to December 2014.

Figure 15: Trend in Banking Sector Deposits ($millions)

705.76

2,567.61

3,584.57

4,220.45 4,371.174,728.07 4,962.07

5,080.00

0400800

120016002000240028003200360040004400480052005600

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9

31

-Dec

-09

31

-Dec

-10

31

-Dec

-11

31

-Mar

-12

30

-Ju

n-1

2

30

-Sep

-12

31

-Dec

-12

29

-Mar

-13

30

-Sep

-13

31

-Dec

-13

31

-Mar

-14

30

-Ju

n-1

4

30

-Sep

-14

31

-Dec

-14

24

2.39 As at 31 December 2014, the commercial banking subsector accounted for 82.10% of

banking sector deposits as shown in the table below.

Figure 16: Deposit Distribution per Banking Class

2.40 Notwithstanding the general liquidity challenges in the market, the banking sector average

prudential liquidity ratio of 34.76% as at 31 December 2014 was above the regulatory

minimum of 30%, and has been stable since March 2014.

2.41 Nine (9) banking institutions were, however, not compliant with the prudential liquidity ratio

regulatory requirement as at 31 December 2014.

2.42 The measures being taken by non-compliant banks to regularise their liquidity positions

include recapitalization, and balance sheet restructuring entailing among other measures,

fixed asset disposals, and curtailment of loan growth.

SECTORAL ANALYSIS

Commercial Banks

2.43 The banking sector continues to be dominated by commercial banks, whose total assets

($5.72 billion) grew by 2.44% in 2014, largely spurred by loans and advances.

2.44 The sub-sector accounted for 80.27% of total banking sector assets as at 31 December 2014.

The dominant position of commercial banks in terms of assets is reflected in the chart below.

82.10%

14.71%

1.47% 1.72%

Commercial Banks Building Societies Merchant Banks Other banks

25

Figure 17: Commercial banks’ asset base to total banking sector assets

2.45 Commercial bank liabilities are largely comprised of deposits, which accounted for 56% of all

the liabilities.

2.46 Total deposits in commercial banks increased by 5.60% from $3.03 billion as at 31 December

2013 to $3.21 billion as at 31 December 2014. The deposits were concentrated in demand

and savings deposits as shown below:

Figure 18: Distribution of Commercial Bank Deposits as at 31 December 2014

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

2012 2013 2014

5,186 5,581 5,715

1,0171,156 1,405

$ Millions

Commercial Banks Other Banks

Demand Deposits56%

Savings Deposits 8%

Fixed Deposits 29%

Foreign Currency Deposits 5%

Negotiable Certificates of Deposit

2%

26

2.47 The loans to deposit ratio decreased from 111.86% as at 31 December 2013 to 99.33% as

at 31 December 2014. The ratio includes offshore lines of credit accessed by some banking

institutions.

Capital Adequacy…

2.48 Commercial banks’ net capital base increased by $183.15 million or 26.57% to $689.20

million in 2014, largely driven by retained earnings at some banking institutions.

2.49 The average capital adequacy ratio of 17.91% as at 31 December 2014, was above the

minimum required capital adequacy ratio of 12%.

2.50 The growth in the net capital base of the sub sector since 2011 is shown in the diagram

below:

Figure 19: Commercial Banks’ Net Capital Base 2011 to 2014

Asset Quality…

2.51 Total loans and advances increased marginally by 0.94% from $3.16 billion as at 31

December 2013 to $3.19 billion as at 31 December 2014. Loans and advances in commercial

banks accounted for 79.62% of total banking sector loans as at 31 December 2014.

2.52 The graph below illustrates the dominance of the commercial banking sub-sector in terms of

total loans and advances for the period 2012 to 2014.

415.60444.60

506.05

689.21

300.00

350.00

400.00

450.00

500.00

550.00

600.00

650.00

700.00

750.00

2011 2012 2013 2014

$ Millions

27

Figure 20: Commercial Bank Loans to Total Banking Sector Loans -2012 to 2014

2.53 The ratio of adversely classified loans to total loans increased, though at a decreasing rate,

from 15.36% as at 31 December 2013 to 16.35% as at 31 December 2014, reflecting a

deterioration in asset quality within the subsector.

2.54 The high level of non-performing loans is partly a reflection of the constraints in the

macroeconomic environment that have hampered the borrowers’ capacity to service loans

and institution specific weaknesses, such as weak loan administration standards.

Earnings…

2.55 The commercial banking sector recorded an average profit of $2.39 million for the year ended

31 December 2014, an improvement from the average loss of $5.57 million recorded during

the corresponding period in 2013.

2.56 The sub-sector’s average return on asset and return on equity ratios were 0.89% and 5.17%,

respectively.

2.57 The cost to income ratio improved from 137.03% for the year ended 31 December 2013 to

89.48% for the year ended 31 December 2014, largely attributed to realignment of business

0.00

500.00

1,000.00

1,500.00

2,000.00

2,500.00

3,000.00

3,500.00

4,000.00

4,500.00

2012 2013 2014

2,982.883,160.80 3,191.85

571.65

643.61 816.91

$Millions

Commercial Banks Other Banks Other Banks

28

models by some institutions and the closure of two banking institutions, which had high cost

structures.

2.58 The figure below indicates a comparison of key profitability indicators for the period 2011 to

2014.

Figure 21: Average Earnings Indicators for Commercial Banks – 2011 to 2014

ROA ROE NIM Cost to Income

Dec 2011 2.7% 17.58% 7.21% 92.97%

Dec 2012 1.21% 5.45% 11.49% 119.21%

Dec 2013 -4.75% -13.24% 6.48% 81.93%

Dec 2014 0.89% 5.17% 6.61% 89.48%

2.59 Interest income and fees & commissions contributed 62.17% and 32.50% of total income,

respectively, indicating that the sub-sector derived the bulk of its income from core business

of financial intermediation.

2.60 The income mix for the commercial banking sub-sector is shown in the pie chart below:

Figure 22: Income Mix for the Commercial Banking Sector - 31 December 2014

62.17%

4.21%

32.50%1.12%

Interest Income Income from Foreign Exchange Dealing

Fees and Commission Other Non Interest Income

29

2.61 The major cost drivers for commercial banks were salaries and rentals which accounted for

52.15% of total commercial banking sector operating costs for the year ended 31 December

2014.

Liquidity and Funds Management…

2.62 Commercial bank deposits increased by 5.60% from $3.03 billion as at 31 December 2013

to $3.21 billion as at 31 December 2014. As at 31 December 2014, commercial banks

accounted for 82% of the total deposits

2.63 Despite the increase in deposits, the short term nature of the deposits constrained the

financial intermediation. Demand deposits constituted 61.08% of the subsector’s total

deposits.

Merchant Banks

2.64 Tetrad Investment Bank, the only operating merchant bank, following the cancellation of

Capital Bank’s banking licence on 4 June 2014, faced liquidity and solvency challenges

stemming from high levels on non-performing loans and a non-viable business model. The

institution entered into a scheme of arrangement with its creditors which expired on 29

January 2015.

2.65 The various recapitalisation initiatives failed to materialize, which resulted in the bank being

placed under judicial management on 31 January 2015 upon expiry of a scheme of

arrangement with creditors. By the close of the 2014 the institution’s board and shareholders

were still in the process of courting investors to resuscitate the institutions.

Building Societies

2.66 The four operating building societies in 2014 accounted for 17.35%, 17.16% and 17.21% of

total banking sector assets, deposits and loans as at 31 December 2014, respectively.

2.67 The sub sector, was however, dominated by one institution in terms of assets, deposits and

loans, which had market share of 69.39%, 85.86% and 65.14%, respectively, as at 31

30

December 2014.

2.68 Total assets for the sub-sector increased by 25.34% from $0.92 billion as at 31 December

2013 to $1.23 billion as at 31 December 2014. The growth was largely as a result of improved

funding as some institutions accessed long-term offshore credit lines.

2.69 The graph below shows the growth trends in total assets and total loans for the sub-sector

for the period 2011 to 2014.

Figure 23: Building Societies’ Loans and Assets for the Period 2011 to 2014

2.70 Some building societies increased the tenure of their mortgage facilities following improved

access to long term foreign lines of credit.

Capital Adequacy…

2.71 Building societies’ aggregate core capital amounted to $253.81 million as at 31 December

2014, largely as a result of organic growth.

2.72 The average Tier 1 and capital adequacy ratios of 15.06% and 17.33% as at 31 December

2014, respectively, which were above the regulatory minimum.

285

405

515.14

690.10

511

717

921.03

1234.85

0

200

400

600

800

1,000

1,200

1,400

2011 2012 2013 2014

Total loans Total Assets

31

Asset Quality…

2.73 Total building society loans increased by 25.83% from $515.08 million as at 31 December

2013 to $690.10 million as at 31 December 2014, largely attributed to increase in off shore

credit lines for mortgage finance.

2.74 The ratio of adversely classified loans to total loans, however, increased from 4.56% as at

31 December 2013 to 6.32% as at 31 December 2014.

Earnings…

2.75 The sub-sector was profitable with all four institutions recording profits. The combined net

profit for the year ended 31 December 2014 was $43.68 million, representing an

improvement from $40.99 million in 2013.

2.76 The sub-sector derived the bulk of its income from the core business of mortgage lending as

interest from loans and advances accounted for 57.50% of total income as shown in the chart

below:

Figure 24: Income Mix for the Year ended 31 December 2014

Interest Income from Loans57%

Interest Income on Investments and

Securities9%

Fees and Commission26%

Other Income8%

32

Liquidity and Funds Management…

2.77 Total deposits in the sub-sector increased by 25.44%, from $524.85 million as at 31

December 2013 to $697.41 million as at 31 December 2014.

2.78 The sector was mainly funded by fixed and time deposits, which constituted 35.16% and

16.09%, respectively. Access to limited long-term funding by some building societies,

however, continues to constrain growth in mortgage lending.

2.79 One institution recorded a prudential liquidity ratio below the minimum requirement of 30%.

Microfinance Sector…

2.80 The microfinance sector plays a significant role in promoting financial inclusion, self-

sufficiency and economic development particularly among the low income groups and small-

to-medium enterprises. The sector recorded a gradual growth with the number of registered

credit-only microfinance institutions increasing from 143 as at 31 December 2013 to 147 as

at 31 December 2014. The number of clients served by the sector increased from 150,188

as at 31 December 2013 to 205,282 as at 31 December 2014.

2.81 Total assets increased from $185.73 million as at 31 December 2013 to $202.71 million as

at 31 December 2014, while total loans, which are a major component on the balance sheets

decreased by 4.39% from $164.20 million as at 31 December 2013 to $156.99 million as at

31 December 2014.

2.82 The top ten microfinance institutions controlled 63.20% while the largest MFI commanded a

market share of 19.29% in terms of total loans as at 31 December 2014.

2.83 The key performance indicators for the microfinance institutions under the supervision of the

Reserve Bank are as indicated in the table below.

33

Figure 25: Key Performance Indicators for Microfinance Sector

31 Dec 2013 31 Mar 2014 30 June 2014 30 Sept 2014 31 Dec 2014

No. of Licensed

Institutions 143 153 130 135 147

Total Loans $164.20m $170.00m $177.76m $151.83m $156.99m

Total Assets $185.73m $193.87m $214.00m $210.11m $202.71m

Portfolio at Risk (PaR> 30

days)* 16.03% 27.14% 14.64% 12.08% 11.29%

No. of Clients 150,188 188,990 190,819 220,357 205,282

No. of Loan Accounts 162,221 208,168 209,751 252,565 257,542

No. of Branches 334 405 458 482 473

* Portfolio at Risk > [XX] days - The value of all loans outstanding that have one or more installments of principal past due more

than [XX] days. This includes the entire unpaid principal balance, including both the past due and future installments, but not

accrued interest. It also includes loans that have been restructured or rescheduled. (www.mixmarket.org)

2.84 Portfolio quality as measured by the Portfolio-at-Risk (PaR) (30 days) improved during the

year under review from 16.03% as at 31 December 2013 to 11.29% as at 31 December 2014.

2.85 The noted improvement in the PaR is largely due to enhanced credit analysis in the industry

where some MFIs are increasingly making use of credit checks that promote rigorous

analysis of borrowers to avoid over-indebtedness in line with the provisions of the

Microfinance Act gazetted in August 2013.

2.86 Notwithstanding the above efforts, the level of the PaR (11.29%) remains well above the

internationally acceptable level of 5%, largely reflecting the negative impact of the liquidity

challenges in the economy.

Distribution of Loans as at 31 December 2014…

2.87 There has been a notable shift towards productive lending by microfinance institutions as

reflected by the increase in the proportion of productive lending from 29.11% as at 31

December 2013 to 46.70% of total loans as at 31 December 2014. This is partly attributable

to microfinance institutions’ alignment with the lending terms and conditions of some funders,

and the development of innovative products to enhance support to SMEs. Meanwhile, there

is a notable overlap as some of the loans accessed for consumption reasons are used to

fund household productive activities (micro-projects).

34

2.88 The distribution of loans is indicated in the table below.

Figure 26: Distribution of Loans (Dec-2013 – Dec-2014)

Type of Lending

Dec-13

Mar-14

Jun-14

Sept-14

Dec-14

Consumption $116.40

(70.89%)

$121.08m

(71.22%)

$119.09m

(67.99%)

$82.24m

(54.17%)

$83.55m

(53.30%)

Developmental/Productive $47.80

(29.11%)

$48.92m

(28.98%)

$58.65m

(33.00%)

$69.58m

(45.83%)

$73.44m

(46.70%)

Total $164.20m $170.00m $177.76m $151.83m $156.99m

2.89 The growth of the microfinance sector and impact on economic growth and development

continues to be constrained by a number of factors which include funding challenges,

inadequate technical skills, weak information and communication technology (ICT) and

management information systems, and weak credit information sharing systems.

Developments in the Microfinance Sector…

2.90 In view of the shortage of critical skills in the sector, the Reserve Bank has engaged relevant

stakeholders on the feasibility of developing a Microfinance Certification Program to facilitate

enhancement of the skills level of microfinance practitioners.

2.91 The Microfinance Certification Program is expected to enhance skills levels in the sector at

a time when the Reserve Bank has begun to license deposit taking microfinance institutions,

which are expected to enhance financial inclusion efforts in the country.

2.92 The Reserve Bank has also conducted capacity building programs through workshops to

enhance technical skills within the sector.

35

CHAPTER 3: SUPERVISORY ACTIVITIES & MEASURES TO PROMOTE STABILITY

MAJOR SUPERVISORY ACTIVITIES

3.1 The Bank Supervision division carried out numerous on-site and off-site activities in line with

its supervisory plan during the course of the year 2014, as discussed hereunder:

Licensing…

3.2 A total of 130 licenses were issued to credit only microfinance institutions in 2014, comprising

29 new and 101 renewal applications.

3.3 There were no new banking licenses issued in the year ended 31 December 2014.

Cancellation of licences…

Capital Bank

3.4 The Reserve Bank cancelled the operating licence for Capital Bank Corporation (formerly

Renaissance Merchant Bank) on 4 June 2014 in line with section 14 (4) of the Banking Act

[Chapter 24:20].

3.5 This follows a resolution by the board of Capital Bank on 23 January 2014 to request a

cancellation of the bank’s registration in line with the October 2013 resolution of the majority

shareholder, National Social Security Authority (NSSA), to wind up the bank.

3.6 The bank had been operating in an unsafe and unsound financial condition epitomized by

critical under capitalisation, persistent losses, chronic liquidity challenges and inordinately

high levels of non-performing loans.

Allied Bank

3.7 The Reserve Bank cancelled Allied Bank Limited’s banking licence on 8 January 2015,

following voluntary surrender of the licence by the institution’s board of directors.

3.8 The surrender of the licence was against the background of futile recapitalisation initiatives

and the resultant failure by the bank to trade out of severe solvency and liquidity challenges.

36

Curatorships…

Interfin Banking Corporation

3.9 On 31 December 2014, the Reserve Bank cancelled the banking licence for Interfin Bank

Limited, which had been under curatorship since June 2012. This followed the

recommendation of the Curator to terminate curatorship, against the background of

numerous failed recapitalisation initiatives.

Acquisitions…

BancABC

3.10 In April 2014, Reserve Bank approved the acquisition of a majority stake in ABC Holdings

Limited by Atlas Mara Co-Nvest in a transaction worth $210 million. ABC Holdings Limited is

the holding company for BancABC Limited. Atlas Mara was listed on the London Stock

Exchange in December 2013.

On-Site Examinations…

3.11 In line with the Reserve Bank’s mandate of ensuring financial stability, Bank Supervision

Division conducted a total of eleven (11) full-scope risk-based on-site examinations in 2014.

The Division also carried out a number of targeted examinations, as well as follow-up

examinations during the course of the year.

3.12 The examinations determined that most systemically important institutions were

fundamentally sound. These institutions have embraced and implemented sound risk

management systems and corporate governance structures, and are generally compliant

with banking laws and regulations. Further, they have continued to upgrade their core

banking systems, providing a platform for introduction of new banking products.

3.13 The following weaknesses were, however, noted in some banking institutions:

i. misalignment of business strategy to resources;

ii. lack of shareholder support in providing the requisite capital;

37

iii. ineffective board and senior management oversight of operations;

iv. high level of non-performing loans, mainly arising from weak credit risk management

systems;

v. abuse of depositors’ funds through non-performing insider or related party exposures;

and

vi. non-compliance with laws, regulations, guidelines as well as own policies and

procedures.

3.14 Reserve Bank will continue to closely monitor banking institutions to ensure timely resolution

of identified weaknesses on an on-going basis, in line with the Risk-Based Supervision

Framework.

Supervisory Colleges…

3.15 In line with international best practice on consolidated supervision, the Reserve Bank, as the

Lead Supervisor for the African Banking Corporation Holdings Limited group, hosted the

inaugural Supervisory College meeting for the group from 17 to 18 November 2014.

3.16 Participants were drawn from countries where the group has operations, namely Bank of

Botswana, Bank of Mozambique, Bank of Tanzania, Bank of Zambia and Reserve Bank of

Zimbabwe. The Securities and Exchange Commission of Zimbabwe which supervises

stockbroking and asset management subsidiaries of the group was also involved.

3.17 The current co-operation and coordination arrangements by the supervisors is underpinned

by a Memorandum of Understanding (MoU), which was signed in 2002 and is in line with the

mandate of the Multidisciplinary Financial Stability Committee, comprising financial sector

regulators.

3.18 Going forward, the Reserve Bank will periodically conduct supervisory colleges as a platform

for the exchange of information between home and host supervisory authorities for the

planning and performance of key supervisory tasks and also for the preparation of handling

emergency situations.

38

MEASURES TO PROMOTE FINANCIAL STABILITY IN THE BANKING SECTOR

3.19 The Reserve Bank took a number of measures to promote and deepen stability in the banking

sector during the course of 2014 as outlined hereunder.

Revision of Minimum Capital Requirements

3.20 In the 2014 mid-year Monetary Policy Statement, the Reserve Bank announced revised

minimum capital requirements for banking institutions, in line with Section 6 of the Banking

Act.

3.21 The revised minimum capital requirements are focused on three strategic groups as detailed

in the figure below.

Figure 27: Minimum Capital Requirements Based on Strategic Tiers

Segments Type of Institution Capital requirements Activities

Current Proposed

Tier I Commercial banks & all

foreign banks

$25 million $100 million Core banking

activities plus

additional services

Tier II Commercial banks, Merchant

banks, Building societies,

Finance & Discount houses

$25 million $25 million Core banking

activities only

Tier III Deposit Taking Microfinance

banks

$5 million $10 million Deposit Taking

Microfinance

activities

3.22 Banking institutions have up to 2020 to comply with the minimum regulatory requirements

stipulated for their chosen strategic grouping.

3.23 The strategic segmentation allows for the existence of smaller, profitable banks with strong

governance and risk management systems that play a meaningful role in the economy.

3.24 Banking institutions in Tier II can migrate to the Tier 1 strategic group provided they meet the

39

capital requirements and the risk management systems are commensurate with the nature

and scope of their activities.

Non-Performing Loan Resolution…

3.25 The Zimbabwean banking sector experienced a gradual increase in the level of non-

performing loans (NPLs) since adoption of the multicurrency system in 2009 from 1.6% in

2009 to 16% as at 31 December 2014. High levels of NPLs pose a threat to financial stability

and economic growth.

3.26 Cognisant of the need to holistically address the non- performing loans (NPLs) scourge,

Cabinet approved the establishment of the Zimbabwe Asset Management Corporation (Pvt)

Ltd (ZAMCO), a Special Purpose Vehicle (SPV). ZAMCO, which was set up in July 2014,

aims to provide a workable solution to the problem of non-performing loans in the banking

sector through the acquisition, restructuring, managing and disposal of NPLs.

3.27 As at 31 December 2014, the company was now operational, with the requisite governance

structures and NPLs amounting to $65 million had been acquired using other financing

mechanisms provided for in its funding strategy.

3.28 The establishment of ZAMCO should go a long way in removing toxic assets and

strengthening banks’ balance sheets and provide them with the liquidity to reinvigorate the

economy and promote financial stability.

Credit Reference Bureau (CRBs)…

3.29 One of the factors that exposed banking institutions in Zimbabwe to heightened credit risk

was the high level of information asymmetry and the lack of an effective credit information

sharing mechanism. There are limited avenues for banking institutions and other credit

providers to check and/or share information on the credit history of borrowers. As a

consequence, some multi-banked clients became serial defaulters with non-performing loans

at several banking institutions.

3.30 Against this background, the Reserve Bank is working on bridging the information asymmetry

gap in the banking sector through establishing a central credit registry system within its

structures. The credit reference system shall comprise a credit registry and private credit

40

reference bureaus.

3.31 The credit registry will be established in the Reserve Bank and will collect credit information

from all banking institutions and microfinance institutions. It will serve as a databank for

licensed private CRBs. The private CRBs will access the credit information from the credit

registry and provide reports to their subscribers.

3.32 Proposed amendments to the banking act have been incorporated to provide for adequate

legislation to cover operations of the credit registry and appropriate regulations for the

licensing and operation of private credit reference bureaus.

3.33 Regulations for the licensing, supervision and operations of private owned credit reference

bureaus will be issued once the relevant amendments to the Banking Act have been passed.

3.34 Pursuant to the above, and cognizant of experiences from other countries, the Reserve Bank

will:

a) engage all key relevant stakeholders;

b) adopt a phased approach in the setting up of a credit reference bureau; and

c) facilitate necessary amendments to the Reserve Bank Act to provide for the

establishment of a credit reference registry.

Contingency Planning & Systemic Crisis Management Framework…

3.35 In line with financial stability initiatives, the Reserve Bank formulated a Contingency Planning

& Systemic Crisis Management Framework during the year under review.

3.36 The need for contingency planning and systemic crisis preparedness emanates from the vital

role played by the financial system in the economy, and the system’s vulnerabilities to internal

and external shocks that can lead to extensive economic and social costs in light of its

complexities and interconnectedness. This is evidenced by far reaching ramifications of the

2007-2009 global financial crisis.

3.37 In this regard, the framework outlines the financial sector regulators’ policy responses in

preventing and resolving systemic crises, as well as .the key components of contingency

planning and systemic crisis management. These include sound institutional arrangements

with explicit inter-agency coordination mechanisms and powers that allow for the early

41

intervention into a problem bank to prevent its failure.

3.38 The Framework is designed to enhance the preparedness of Government and regulatory

authorities in the face of systemic financial stress. Engaging in contingency planning prior to

a crisis will help the supervisory authorities to identify the types of actions that may be

necessary during a crisis, as well as the skills, policies and processes that would be required

to support these actions.

3.39 This Framework therefore seeks to:

a) Promote prevention of systemic failures through adequate pre-crisis preparation;

b) Ensure continuity of systemically important financial services including payments,

clearing and settlement systems in the event of a crisis;

c) Provide for speed, transparency and predictability through legal certainty and procedural

clarity coupled with advanced planning for orderly resolution;

d) Enable fast and decisive action to ensure that non-viable financial institutions can exit the

market in an orderly fashion;

e) Provide credible resolution tools which ensure competitive neutrality and limit distortions

of competition;

f) Facilitate cooperation, information exchange and coordination locally and with relevant

foreign resolution authorities before and during a crisis;

g) Enhance the credibility of resolution authorities and thereby promote market discipline

and provide incentives for market based solutions;

h) Avoid unnecessary destruction of value and minimize the overall costs of resolution and

where consistent with other objectives, losses for creditors;

i) Reduce moral hazard problems by desisting from relying on public solvency support and

dispelling the expectation that such support will be available in the event of a crisis which

ultimately reduces the social costs of bank failures.

Update on Basel II Implementation…

3.40 The Reserve Bank is reviewing a number of proposed revisions to the Basel II framework,

which are under consideration by the Basel Committee on Banking Supervision (BCBS) and

community of bank supervisors on the global arena. The Basel Committee on Banking

42

Supervision (BCBS) is expected to complete the revision of the Basel II framework by

December 2015.

3.41 In particular, the proposed revisions to the Standardised Approach for credit risk seek to

strengthen the existing regulatory capital standard in several ways. These include:

i. reduced reliance on external credit ratings;

ii. enhanced granularity and risk sensitivity;

iii. updated risk weight calibrations;

iv. more comparability with the internal ratings-based (IRB) approach, with respect to the

definition and treatment of similar exposures; and

v. better clarity on the application of the standards.

3.42 The Reserve Bank adopted the Modified Standardised Approach for credit risk for the local

market and these developments will significantly affect the design of the Basel II framework

that will be implemented by banks in Zimbabwe.

3.43 In this regard, banking institutions will continue parallel running the old framework and Basel

II framework until the current consultations are finalised.

Financial Inclusion Initiatives…

3.44 Financial inclusion is fundamental for sustainable economic development and growth.

According to the FinScope Consumer Surveys conducted in 2011 and 2014, Zimbabwe

recorded a significant improvement in the proportion of the population accessing formal

financial services from 38% in 2011 to 69% in 2014 as shown in the table below.

43

Figure 28: Financial Inclusion Indicators (2011 & 2014)

Indicator 2014 2011

Financially Excluded 23% 40%

Formally served 69% 38%

Reliance on exclusively informal financial products or services

7.8% 22%

Reliance on exclusively bank products 1% 8%

Reliance on exclusively non-bank products 23% 6%

No. of banked adults 2.17 m 1.45 m

Cell phone banking adults 560 000 40 000

No. of people registered for Mobile Banking 3.15 m -

3.45 The noted improvement in financial access levels was largely attributed to mobile financial

services.

3.46 The following constraints have continued to hamper the expansion of financial inclusion in

country:

Demand side

a) Requirement for high minimum balances;

b) Low income levels;

c) Inadequate information on financial services and products;

d) diminished confidence in the financial system; and

e) Financial illiteracy.

Supply side

a) Absence of robust credit information systems; and

44

b) Poor infrastructure in rural settings leading to financial institutions’ reluctance to

establish branches.

Regulatory

a) Absence of a coordinated national policy and strategy on financial inclusion; and

b) Capacity and resource constraints.

3.47 The Reserve Bank and other key stakeholders have heightened focus on building an

inclusive financial sector and initiatives are being undertaken aimed at addressing the

identified constraints. .

Microfinance Institutions

3.48 Microfinance institutions play an important role in promoting financial inclusion through the

provision of suitable funding, particularly to the low income groups who are not traditionally

served by conventional banks.

3.49 As at 31 December 2014, there were 147 registered credit only microfinance institutions up

from 95 in 2009. In addition, two applications for deposit-taking microfinance institutions were

under consideration. Deposit-taking microfinance institutions are expected to promote

savings culture in the lower income groups.

Consumer Protection & Financial Literacy

3.50 Consumer protection is a key element in the implementation of financial inclusion strategies

as it promotes public confidence in the financial system. Financially literate consumers are

also empowered to responsibly interface with financial institutions as well as enforce their

rights.

3.51 The World Bank conducted a Consumer Protection & Financial Literacy Diagnostic Review

in July 2014. The preliminary findings noted significant gaps in financial literacy and capability

in the country notwithstanding a high general literacy levels, against a background of a

deficient overall financial consumer protection legal and regulatory framework.

3.52 The findings also noted limited capacity and resources of regulatory authorities to supervise

and enforce consumer protection laws.

45

3.53 The Reserve Bank, the other financial sector regulatory authorities and other stakeholders,

will use the findings of the World Bank review to develop a robust consumer protection

framework for the financial sector, which will facilitate the expansion of financial inclusion to

the majority of the population.

3.54 Meanwhile, the Reserve Bank is periodically issuing consumer education and awareness

bulletins to educate the public on financial services and responsible access.

Mobile Banking

3.55 Zimbabwe experienced phenomenal growth in the usage of mobile phones to access

financial services. The financial services providers have taken advantage of and leveraged

on the high mobile phone penetration rate in the country to offer banking services. The table

below shows selected mobile banking statistics.

Figure 29: Mobile Banking Statistics

Indicator 2014 2013 2012

Volume of mobile transactions 156.79m 119.14 m 19.96 m

Value of mobile transactions (USD) $3.6b $2.09 b $381.61m

Mobile phone penetration rate 106% 104% 87%

Mobile phone subscriber base 13.5m 13.5 m 12.6 m

Number of mobile network operators 3 3 3

Number of banking institutions offering mobile banking services

20 20 18

Number of E-wallet Agents 25,516 6,900 -

Number of E-wallet Accounts 6,06m 2,44m 0.0032m

46

CHAPTER 4: LEGAL DEVELOPMENTS

4.1 The Reserve Bank and key stakeholders have continued to review the banking sector laws

to ensure that the laws remain relevant and effective in promoting greater resilience and

efficiency of the financial sector as well as supporting the growth of the Zimbabwe financial

system and the real economy.

Banking Act Amendments

4.2 A draft Banking Amendment Bill was circulated by the Ministry of Finance to stakeholders in

August 2014.

Synopsis of the provisions of the Banking Bill

Enhanced Corporate Governance

4.3 Banking institutions and controlling companies will be required to establish effective

procedures of corporate governance, such as independent compliance functions headed by

compliance officers and risk committees to assess the risks faced by their institutions and

companies, develop strategies to mitigate the risks and adjust their capital ratios accordingly.

Board of Directors

4.4 In addition to the current requirements, the Registrar will not approve persons who have been

convicted of offences relating to money-laundering or terrorist financing.

4.5 Further, every board must have at least two executive directors, with the majority of the

directors, including the chairperson, being independent non-executive directors.

4.6 Persons will be disqualified for appointment as directors of banking institutions and

controlling companies if they are directors of four other companies, in the case of non-

executive directors and three other companies, in the case of executive directors.

4.7 The term of directors on the board will be limited to 10 years, after which they will have to

wait for at least five years before being re-appointed.

47

4.8 Banking institutions will be required to inform the Registrar whenever they make substantial

loans to their directors, shareholders or senior staff.

Directors’ fiduciary duties & liability

4.9 The proposed new law sets out the responsibilities of directors and senior management of

banking institutions and controlling companies in relation to banking institutions. These

accountable persons will have a fiduciary duty, and will be obliged to act in good faith, with

due care, efficiently and free of any conflicting interests.

4.10 In the event of reckless, negligent, or fraudulent conduct/omission, legal action may be taken,

by Reserve Bank or Deposit Protection Corporation, against directors and senior managers

for financial loss to the bank or to the depositors.

Anti – Money Laundering

4.11 The Registrar will be empowered to cancel the licence of a banking institution that has been

engaging in money –laundering.

Shareholding

4.12 Shareholding thresholds in banking institutions for both individuals and companies will be

pegged at 25%. In the interests of openness, shares in banking institutions and controlling

companies are required to be held in the names of their beneficial shareholders, and not

anonymously. This will not apply to such nominee shareholders as executors of deceased

estates and central securities depositories.

Registration of controlling companies by the Registrar

4.13 In terms of the amendments, companies that have control over banks (controlling companies)

will now require registration by the Reserve Bank.

Consumer Protection

4.14 Consistent with consumer protection initiatives, the new law will establish the office of the

Financial Public Prosecutor to mediate and resolve disputes between financial institutions

48

and their customers. The office will endeavour to settle disputes through negotiation,

mediation, conciliation or determination. The function will be carried out by the Reserve Bank.

The new law also seeks to provide for enhanced disclosure of terms and conditions of

business by banking institutions.

4.15 In addition, banks will be required to display terms and conditions of business in their banking

halls, to disclose them to their customers in writing and also to publish in newspapers on a

regular basis.

Credit Registry & Credit Reference Bureaux

4.16 The new law will provide for the registration and supervision of credit reference bureaux,

which is critical in the management of credit risk by banking institutions and to minimise over-

indebtedness by members of the borrowing public.

Problem Bank Resolution Framework

4.17 The Bill also incorporates a more elaborate problem bank resolution framework which is in

line with international best practice.

4.18 The Banking Act Amendment will give the Reserve Bank power to take immediate and

effective action to deal with problem banking institutions, i.e. institutions that are liable to

collapse.

Non-performing Loans

4.19 The Bill will make it mandatory for insider loans to be approved by a banking institution’s

board and to be wholly secured by acceptable collateral. Insider loans will continue to be

deducted from capital.

Cooperation between Regulatory Authorities

4.20 The law will be amended to provide for cooperation between regulatory authorities such as

Ministry of Finance, Reserve Bank of Zimbabwe, Insurance and Pensions Commission,

Securities & Exchange Commission and Deposit Protection Corporation to ensure smooth

supervision of regulated entities and to avoid regulatory arbitrage.

49

4.21 A Financial Sector Oversight Council will be established, chaired by the Minister and

consisting of the chairpersons of financial regulatory authorities, to ensure proper

collaboration between the various regulatory bodies.

4.22 The Troubled Financial Institutions (Resolution Act) [Chapter [Chapter 24:28] will be repealed

and its provisions will be incorporated into the Banking Act.

4.23 It is anticipated that the legislative process will be completed expeditiously in order to give

effect to the proposed provisions.

50

CHAPTER 5: RESOLUTION OF TROUBLED BANKS

Introduction...

5.1 The Reserve Bank continued to closely monitor developments in distressed banking

institutions, and to respond to the problems in line with the provisions of the Troubled and

Insolvent Banks Policy.

5.2 The Reserve Bank’s response to distressed and weak banks is guided by a ladder of

supervisory interventions designed to address identified weaknesses, improve a bank’s

overall condition and return it to a safe and sound condition, wherever possible. The

framework is aligned to and expounds on section 48 of the Banking Act.

5.3 While the ladder of intervention considers the unique circumstances of each ailing institution,

including the nature, scope, and complexity of the risk profile, the same dictates that there

be severe ( and well understood) consequences for “unsafe or unsound” behavior. In this

regard, severe weaknesses and deficiencies attract more progressive supervisory

interventions including closure and cancellation of licenses as indicated hereunder.

Figure 30: Supervisory Interventions to Bank Failures

Moral Suasion

Closure / Liquidation

Curatorship

Corrective Order

Memorandum

Commitment Letter

High

Severity

Low

Low Supervisory Intervention High

51

5.4 As part of monitoring the distressed banks, the Reserve Bank, has been engaging the banks’

respective shareholders, with regards to the proposed turnaround strategies.

5.5 During the period under review, banking institutions with minor problems that could be

corrected in the normal course of business were issued with directives to address the

deficiencies within a given time frame.

5.6 As at 31 December 2014, four banking institutions, namely Metbank Limited, AFRASIA Bank

Zimbabwe Limited, Tetrad Investment Bank Limited and Allied Bank Limited continued to

experience liquidity and solvency challenges. The condition and performance of these

institutions had deteriorated and they commanded low market shares in terms of loans

(4.46%), assets (4.18%) and deposits (4.97%) as at 31 December 2014.

5.7 An outline of the status of the distressed banking institutions is provided hereunder.

Tetrad Investment Bank

5.8 During the year under review, the bank continued to experience severe liquidity challenges

largely due to critical undercapitalization, high levels of non-performing loans, and persistent

losses.

5.9 Against this background, the bank embarked on various liquidity enhancement measures

which, however, failed to provide reprieve to the bank. The bank entered into a Scheme of

Arrangement with its creditors on 24 September 2014, which was due to expire on 31 January

2015. The purpose of the Scheme was to stay mounting litigations against the bank from its

depositors and creditors and to allow for more time to finalize the recapitalisation initiatives

with a potential investor.

Metbank

5.10 During the period under review, the bank faced chronic liquidity challenges largely emanating

from high levels of non-performing loans and a relatively illiquid balance sheet.

5.11 In view of these challenges, the bank embarked on a number of turnaround initiatives that

included recapitalization, debt /equity swaps, property disposals, loan recoveries, and branch

and staff rationalization. The bank also engaged its depositors and creditors with a view to

entering into a Scheme of Arrangement.

52

5.12 The measures are envisaged to ameliorate the bank’s liquidity constrains and place the

institution on a sound footing during the course of 2015.

AfrAsia Bank Zimbabwe Limited

5.13 The viability of the bank continued to be threatened by the persistent liquidity challenges,

critical undercapitalization, high levels of non-performing loans and persistent losses.

5.14 The bank embarked on a number of turn-around strategies including, among others,

recapitalisation by the major shareholder, AfrAsia Bank Limited (Mauritius), who injected $10

million during the year, and disposal of loan collateral, securitization of immovable properties,

use aggressive loan recovery.

Allied Bank Limited

5.15 Allied Bank continued to experience mounting liquidity challenges during the year under

review, largely attributable to critical undercapitalization, high levels of non-performing loans

and persistent losses.

5.16 Various recapitalisation initiatives failed to yield any meaningful results. As part of the

resolution process, the Reserve Bank engaged the Board and shareholders with regards to

the recapitalisation initiatives and prospects of recovery.

Closed Banking Institutions…

Interfin Bank Limited

5.17 The institution which had been placed under curatorship by the Reserve Bank of Zimbabwe

on 11 June 2012, was closed on 31 December 2014, following expiry of the curatorship.

5.18 Interfin Bank Limited had been placed under curatorship following a determination that the

bank was not in a safe and sound financial condition, largely attributed to inadequate

capitalization, concentrated shareholding and abuse of corporate structures, high levels of

non-performing insider and related party exposures, chronic liquidity and income generating

challenges as well as poor board and senior management oversight.

53

Trust Bank

5.19 Trust Bank was closed by the Reserve Bank on 6 December 2013 following a determination

that the bank was no longer financially safe and sound. In particular, the bank was critically

undercapitalized and facing chronic liquidity challenges emanating from high levels of non-

performing loans, persistent losses, and gross abuse of depositors’ funds.

5.20 Management failed to trade the bank out of its liquidity and solvency challenges and the

numerous recapitalisation initiatives failed to yield any meaningful results.

5.21 The bank was subsequently placed under provisional liquidation on 8 October 2014 in terms

of Section 57 of the Banking Act [Chapter 24:20], and the Deposit Protection Corporation

was appointed Provisional Liquidator. Shareholders were afforded an opportunity before the

return date of 8 April 2015 to engage any prospective shareholder to inject capital into the

institution, failure of which the bank will proceed to final liquidation.

Capital Bank

5.22 The Reserve Bank closed Capital Bank following surrender of its banking licence for

cancellation on 7 February 2014. The bank was in an unsafe and unsound financial condition,

including critical undercapitalisation and persistent losses.

5.23 Following cancelation of the licence, the Reserve Bank proceeded to apply to the High Court

for the liquidation of the bank, which application was opposed by the minority shareholders

of the bank.

Royal Bank Limited

5.24 The Final liquidation Order of Royal Bank Limited was granted on 19 November 2014 and

sale of movable assets commenced in December 2014. Sale of immovable property is

expected to commence in January 2015.

54

CHAPTER 6: OUTLOOK

6.1 At the macro-level, the Government of Zimbabwe is implementing a broad based economic

framework, ZimAsset, which seeks to promote economic growth in the medium to long term.

The banking sector is expected to play a facilitatory role under ZimAsset, while also

benefitting from its successful implementation.

6.2 Over the next twelve months, various supervisory initiatives and measures being pursued by

the Reserve Bank, in collaboration with key stakeholders, are envisaged to significantly

address a number of challenges and constraints facing the sector.

6.3 Capitalization of the Reserve Bank by the Government shall go a long way in building

confidence within the economy and in providing the necessary conditions towards the

resumption of the Bank’s Lender of Last Resort function.

6.4 The Reserve Bank has instituted various risk reducing measures to increase the resilience

of the sector. Stability in the sector is expected to improve on account of the resumption of

interbank operations, creation of a credit reference bureau, clean-up of non-performing loans

through the ZAMCO initiative and the resolution of troubled banking institutions.

6.5 The lender of last resort function coupled with the introduction of the Afreximbank Trade Debt

Backed Securities (AFTRADES) securities is expected to stimulate interbank activity which

is critical for financial intermediation over the outlook period.

6.6 The establishment of a central credit registry in the Reserve Bank, which will address the

challenges of information asymmetry between borrowers and lenders, is expected to reduce

the inherent credit risk in the Zimbabwean banking sector. This will also promote risk-based

pricing which may result in a reduction in finance costs for quality borrowers

6.7 The reduction of NPLs through ZAMCO will help revive credit growth, spur activity of

previously over borrowed clients and free up resources trapped in unproductive uses. This

is expected to bolster the economy from a supply side perspective.

6.8 Cognisant of the need to protect the interest of depositors and promote banking sector

confidence, the Reserve Bank will continue to closely monitor the sector and deal decisively

with troubled banking institutions.

55

6.9 The Reserve Bank and other stakeholders are also working towards the development of a

robust consumer protection framework in the financial sector as consumer protection is

critical in building an inclusive financial system as well as public confidence in the system.

6.10 The Reserve Bank in collaboration with the banking sector, microfinance sector, mobile

network operators and other key stakeholders, will continue to play critical roles in promoting

financial inclusion, self-sufficiency and economic development particularly among the low

income groups.

6.11 The Reserve Bank will continue with its efforts to raise consumer awareness on the

regulatory expectations regarding the activities of microfinance institutions, in addition to

taking appropriate supervisory action on non-complying institutions.

6.12 The Reserve Bank will also continue to train its staff as well as the players in banking sector

in order to enhance capacity particularly in risk management, corporate governance, stress

testing, among other identified needs.

56

APPENDICES

APPENDIX 1: OPERATIONS AND ACTIVITIES

FUNCTION OF BANK SUPERVISION DIVISION

1. In terms of Section 6 of the Reserve Bank Act [Chapter 22:15], the role of the Reserve

Bank includes fostering the stability and proper functioning of the financial system as well as

supervision of banking institutions. On its part, the Bank Supervision division endeavors

to promote financial sector stability through a number of operations and activities. The vision

and objectives of the division are outlines below.

Vision of Bank Supervision Division

2. To become an effective, efficient and dependable regulatory and supervisory authority for

the financial sector, supportive of economic development in Zimbabwe.

Mission of Bank Supervision Division

3. To promote and maintain the safety and soundness of the financial system through proactive

and rigorous regulation and supervision, in line with international best practice.

Objectives of Bank Supervision Division

4. The objectives of the Division are to:

enhance and maintain the safety and soundness of the financial system through effective

risk-based supervision;

periodically review regulatory and supervisory policies and procedures in line with

international best practice and changes in the macroeconomic environment;

promote public confidence in the financial system by ensuring a consistent, objective and

transparent regulatory and supervision process;

minimise moral hazard and supervisory forbearance through taking prompt supervisory

57

action against weak and troubled financial institutions in order to protect the integrity of the

financial system;

promote sound corporate governance practices and adoption of adequate risk

management systems;

foster a culture of strict compliance with laws, rules, regulations, policies, procedures,

guidelines and international best practice;

build supervisory capacity through structured training and development programmes to

enhance the skills base; and

to promote financial inclusion and consumer protection.

Organization of the Bank Supervision Division (BSD)

5. In a bid to fulfill its mandate to foster and maintain financial stability, BSD is organized into

six (6) departments, aided by a Legal Counsel function. The operational departments of the

division are illustrated below.

58

Director/Bank Supervision

Chief Bank Examiner(2)

Licensing and Supervision of Banks

Chief Bank Examiner

Licensing &Supervision of Microfinance

Institutions

Chief Bank Examiner

Financial Modelling & Basel II Implementation

Chief Bank Examiner

Problem Bank Resolution & Market

Stabilisation

Chief Bank Examiner

Policy Research, Compliance & MIS

Chief Legal Advisor

59

APPENDIX 2: MAJOR SUPERVISORY TOOLS & METHODOLOGIES

1. In pursuance of its responsibility to promote and maintain the safety,

soundness, and integrity of the banking system, the Reserve Bank employs

various supervisory techniques, which are continuously refined to take

cognisance of international best practices. The methodologies include risk-

based supervision, consolidated supervision, macro-prudential and

financial stability analysis and early warning systems. A brief explanation of

some of the techniques and approaches is provided below.

Risk-Based Supervision…

2. Risk-based supervision is a structured supervisory process designed to identify

key risk factors through qualitative and quantitative assessment of an institution’s

risk profile, assess the adequacy of the risk management policies and practices

that are used to mitigate risk; and focus supervisory resources (including

examination time) based on the risk characteristics of the institutions.

3. This approach requires a strong understanding of the institution and focuses on

validating management’s ability to identify, measure, monitor and control risks.

Consolidated Supervision…

4. The consolidated supervision approach evaluates the strength of individual

banking institutions and the entire banking group, taking cognizance of the whole

spectrum of risks that affect an institution, whether these risks are carried in the

books of the regulated entity or related parties.

5. Consolidated supervision promotes the overall evaluation, both qualitatively and

quantitatively, of the strength of a banking group to which a banking institution

belongs, in order to understand the relationship among the entities and to assess

the potential impact of other entities in the group on the operations of the banking

institution.

6. Banking and non-banking activities conducted by a financial conglomerate and

its subsidiaries and affiliates, both domestic and foreign, are borne in mind in

determining the conglomerate and its related entities’ level of compliance with

60

prudential regulatory requirements.

Macro-Prudential and Financial Stability Analysis…

7. Macro-prudential surveillance facilitates a holistic view of structural imbalances,

interactions and vulnerabilities within the banking system at both national and

global level. The analysis encompasses a surveillance of financial markets to

assess the likelihood of economic shocks; analysis of macro-prudential linkages

with particular focus on the extent to which shifts in macro-economic and real

sector developments affect financial soundness.

8. Financial stability analysis provides a framework for the assessment of the

condition of the financial system as a whole, identification of the potential

downside risks to the financial system, analysis of alternate means of promoting

and maintaining financial system stability and the surveying of policy

developments designed to improve financial stability. Macro-prudential analysis,

macro-stress testing and scenario analysis are the bedrock on which financial

stability analysis hinges.

9. Macro-stress testing and scenario analysis which are essentially risk and

vulnerability assessments are conducted on a continuous basis. The analyses

explore susceptibilities to both endogenous and exogenous events which have

a low probability of occurrence, but have a high potential for a costly impact

should they materialize.

Core Deliverables of BSD

10. BSD’s underlying philosophy revolves around the concept that banking

institutions should be free to operate according to market forces and should be

entitled to set terms and conditions for their operations in a competitive

environment. However, supervisory rules should be set to manage banking

practices in order to protect depositors, other creditors and contribute towards a

sound and stable financial system.

11. To ensure financial sector stability BSD undertakes the following activities;

licensing and de-licensing of banking institutions, off-site surveillance and

61

on-site supervision.

Licensing and de-licensing of banking institutions…

12. In line with international best practice as espoused in the Basel Core Principles

for Effective Banking Supervision, the licensing and de-licensing function of

banking institutions, asset management companies and microfinance institutions

is vested in the Reserve Bank of Zimbabwe.

13. The licensing framework considers the ownership structures; capitalization levels

of the proposed institution in relation to the class of banking; the fitness and

probity of members of the board and senior management, strategic and

operational plans; internal controls; and risk management among others.

Off-site Surveillance…

14. Off-site surveillance, designed to complement on-site examinations and facilitate

ongoing assessment of banks in between examinations, entails periodic analysis

of the financial condition and performance of individual institutions and the entire

banking sector.

15. This periodic analysis is based on the quantitative and qualitative information

furnished by reporting institutions in the form of standardized statutory returns.

16. Off-site analysis, used as an early warning supervisory tool, involves regular,

periodic and at times ad-hoc data collection, preliminary analysis and validation,

detailed analysis and prudential meetings with the specific banking institution.

17. In line with the developments in the region, the Reserve Bank has adopted the

SADC/ESAP Information Technology Harmonization Project, the Banking

Supervision Application (BSA), which automates data collection, data validation

and supervisory processes and workflows.

18. Apart from prudential returns, other sources of information which include the

financial institutions’ internal management reports, published financial

information and prudential meetings between the financial institutions, external

auditors and the Reserve Bank, provide an invaluable input to off-site

surveillance.

19. In addition, the Reserve Bank conducts stress tests as part of the early warning

62

systems to determine the vulnerability of individual banks as well as the entire

banking system to various shock scenarios.

On-site Examinations…

20. As an international best practice of continuous supervision, BSD conducts on-

site examination of financial institutions under its purview. This involves actual

visits to banking institutions to evaluate their safety and soundness.

21. The coverage of on-site examinations ranges from an investigation of specific

areas to a comprehensive review of an institution's operations with focus placed

on assessing management’s ability to identify, measure, monitor and control

risks emanating from banking business.

22. On-site examinations are structured to provide a comprehensive evaluation and

assessment of a range of supervisory issues including:

i. compliance with laws, regulations and the institution’s own internal policies

and procedures;

ii. corporate governance and competence of management;

iii. adequacy of the institution’s risk management systems and internal control

procedures;

iv. adequacy of accounting and management information systems; and

v. maintenance of proper books of accounts and other records.

23. The frequency of on-site examinations is determined by the institution’s risk

profile as depicted by the results of the off-site assessment and significant

developments which have a bearing on the financial condition of an institution.

63

APPENDIX 3: REGISTERED & OPERATING BANKING INSTITUTIONS AS AT 31 DECEMBER 2014

Banking Institution

Address & Website

2013 ($m) 2014 ($m) Annual Growth (%)

Total Assets

Agribank 15th Floor, Hurudza House 14-16 Nelson Mandela Avenue Harare Tel: 774429 or 773704/5 or 774554 Fax 774554 www.agribank.co.zw

133.75 123.67

-7.54%

Barclays Bank

3 Anchor House 1st Street/Jason Moyo Avenue Harare Phone: 758280/99 or 758324 www.africa.barclays.com

359.65 322.13

-10.83%

BancABC 1 Endevour Crescent Mt. Pleasant Business Park Harare Phone: 701636/52 / 739089 Fax 727330 www.bancabc.com

633.13 590.99 -6.66%

CBZ Bank Limited 3rd Floor, Union House 60 Kwame Nkrumah Avenue Harare Phone: 749714 or 748050/79 / 759110-6 Fax 758077 www.cbz.co.zw

1584.18 1665.98 5.16%

Ecobank Sam Levy’s Office Park Block A, Piers Road Borrowdale Harare Phone:851642/7 or 706036/7 or 701350/3 or 703011/2/4 / 851642 Fax: 794993 www.ecobank.com

154.04 190.70

23.80%

FBC Bank Limited FBC Centre Nelson Mandela Avenue Harare Phone:704462/704481/772705 Fax 704995 www.fbc.co.zw

329.53 391.81 18.90%

64

Banking Institution

Address & Website

2013 ($m) 2014 ($m) Annual Growth (%)

Total Assets

AfrAsia Bank Zimbabwe

Limited

(under liquidation)

12th Floor, Karigamombe Centre 53 Samora Machel Avenue Harare

Phone: 749400 or 758469/70/71 or 749407 or 091 235315: Fax 755201 www.afrasiabank.co.zw

120.20 75.87

-36.88%

MBCA Bank Limited Old Mutual Centre 3rd Street/Jason Moyo Harare Tel: 701636/52 Fax 727330 www.mbca.co.zw

183.87 199.54

8.52%

Metbank Limited Metropolitan House 3 Central Avenue Harare Phone: 706091/706128 (701970 - Direct) Fax 733014 www.metbank.co.zw

176.89 157.47 -10.98%

NMB Bank Limited

4th Floor, Unity Court Kwame Nkrumah Avenue HARARE 759651/9 or 754933/5 or 709122/68 or 709124/09 www.nmbz.co.zw

268.49 296.41 10.40%

Stanbic Bank Zimbabwe

Limited

Stanbic Centre Samora Machel Avenue Harare

Phone: 759471 Fax 772126 www.stanbicbank.co.zw

491.15 650.89 32.52%

Standard Chartered Bank

Zimbabwe Limited

2nd Floor, Old Mutual Centre Cnr. Third Street/Jason Moyo Avenue Harare Phone: 253801-7 or 252289 Fax 252288 www.stanchart.co.zw

511.65 515.64 0.78%

Steward Bank Limited 6th Floor, 101 Kwame Nkrumah Avenue Harare Tel:79146/791444-8Fax 791460 www.stewardbank.co.zw

124.01 213.04 -71.79%

65

Banking Institution

Address & Website

2013 ($m) 2014 ($m) Annual Growth (%)

Total Assets

ZB Bank Limited Zimbank House Cnr.1st Street/Speke Avenue Harare Phone: 751168/75 or 78662590/2576 www.zb.co.zw

281.03 320.69 14.11%

Tetrad Investment Bank 1st Floor, Building No. 5 Arundel Office Park Mt. Pleasant Harare Phone: 338401-6 www.tetrad.co.zw

116.62 64.51 -44.68%

Central African Building

Society

Northridge Park Northend Close Borrowdale Harare Phone: 883823/59 Fax 883804 www.cabs.co.zw

624.17 856.81 37.27%

CBZ Building Society Beverley Place 3 Selous Avenue Harare Phone: 792631/5 / 705001 Fax 705999 www.cbz.co.zw

181.62 223.21 22.90%

FBC Building Society

5th Floor, FBC Centre Nelson Mandela Avenue Harare Phone: 783203-9 www.fbc.co.zw

78.48 109.30 39.27%

ZB Building Society 6th Floor, Finsure House Cnr. Kwame Nkrumah / Sam Nujoma Harare Phone: 252978, 252926, 253031, 758275 www.zb.co.zw

36.76 45.54 23.88%

POSB 6th Floor, Causeway Building Cnr. Third Street/Central Avenue Harare Phone: 729700-9;737911-9; 735081-8 or 791134 Fax: 749012 www.posb.co.zw

91.20 105.15

15.30%

66

APPENDIX 4: STATISTICAL TABLES

A: STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2014

COMMERCIAL BANKS

AFRASIA AGRIBANK BARCLAYS BANCABC CBZ BANK ECOBANK FBC BANK METBANK MBCA BANK NMB BANK STANBIC STANDARD

CHARTERED BANK

STEWARD BANK

ZB BANK TOTAL

USD USD USD USD USD USD USD USD USD USD USD USD USD USD USD

DOMESTIC NOTES AND COIN

300,904 6,143,061 30,776,740 14,582,592 31,595,539 5,383,550 24,069,654 252,204 20,805,633 12,039,513 59,861,336 55,151,462 4,961,590 39,615,518 305,539,296

BALANCES WITH CENTRAL BANK

3,354,258 3,637,497 52,631,337 31,194,346 26,522,329 15,457,176 63,194,156 38,461 31,542,725 11,408,222 121,300,073 87,085,825 16,699,524 21,551,369 485,617,298

BALANCES WITH DOMESTIC BANKS

69,473 414,938 92,476 8,053,186 73,278,592 636,067 17,812,837 8,524,215 15,042,149 27,500,000 0 2,287 0 22,359,161 173,785,382

ASSETS IN TRANSIT 0 0 0 0 0 0 0 0 0 0 0 0 0 8,402,201 8,402,201

BALANCES WITH FOREIGN BANKS

140,978 41,740 4,869,459 17,505,711 11,269,824 1,827,653 5,587,483 619 3,308,718 3,876,013 80,263,089 7,637,611 3,749,318 10,195,487 150,273,703

SECURITIES AND INVESTMENTS

3,128,988 1,642,336 26,335,069 14,844,777 250,178,075 7,407,068 35,874,956 2,675,029 16,980,635 3,874,525 28,447,509 16,162,339 3,903,304 30,779,105 442,233,715

LOANS & ADVANCES 35,024,994 83,062,867 126,895,354 352,420,177 910,327,467 126,371,980 205,397,409 52,897,816 95,830,123 217,463,319 234,420,097 200,007,471 107,396,702 122,275,208 2,869,790,984

FOREIGN CLAIMS 0 0 0 0 36,428,604 0 0 0 0 0 5,670 0 0 3,750,000 40,184,274

REPOSSESSED ASSETS 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

FIXED ASSETS 9,526,422 21,789,121 25,633,098 40,614,992 53,046,773 4,481,738 16,380,580 89,060,338 3,409,323 14,914,732 27,713,704 36,343,696 11,523,385 17,465,324 371,903,226

OTHER ASSETS 24,324,803 3,322,482 6,615,835 15,903,179 122,096,842 1,194,612 16,598,660 1,795,855 8,187,478 5,334,110 7,087,781 7,247,820 24,583,631 16,563,304 260,856,392

TOTAL ON-BALANCE SHEET ASSETS

75,870,820 120,054,042 273,849,368 495,118,960 1,514,744,045 162,759,844 384,915,736 155,244,537 195,106,784 296,410,434 559,099,259 409,638,511 172,817,454 292,956,678 5,108,586,471

OFF-BALANCE SHEET ASSETS

0 3,592,684 48,285,423 95,875,304 151,240,600 27,942,954 6,898,941 2,225,351 4,428,274 0 91,794,351 105,999,235 40,225,000 27,734,218 606,242,334

TOTAL ASSETS 75,870,820 123,646,726 322,134,791 590,994,264 1,665,984,645 190,702,797 391,814,677 157,469,888 199,535,058 296,410,434 650,893,609 515,637,746 213,042,454 320,690,896 5,714,828,805

EQUITY AND LIABILITIES

TOTAL DEPOSITS 40,785,784 49,073,247 205,347,440 285,863,973 933,360,359 96,633,205 184,114,442 91,028,657 112,573,349 173,699,761 446,784,779 288,308,019 94,967,818 210,948,962 3,213,489,796

DEMAND DEPOSITS 4,705,947 19,442,257 183,387,038 85,841,800 401,551,228 59,545,589 101,604,656 50,121,671 66,211,575 87,297,434 431,618,852 236,165,345 50,076,542 29,003,661 1,806,573,596

SAVINGS DEPOSITS 22,712,625 5,586,846 13,441,954 20,922,145 40,714,286 2,504,677 0 0 7,479,164 6,340,666 11,689,368 39,174,036 6,605,047 83,155,257 260,326,070

TIME/FIXED DEPOSITS 13,367,211 24,044,145 8,518,448 179,100,029 349,248,487 34,582,939 20,227,537 40,906,986 38,882,610 80,061,661 3,476,558 750,699 38,286,230 98,790,044 930,243,584

67

COMMERCIAL BANKS

AFRASIA AGRIBANK BARCLAYS BANCABC CBZ BANK ECOBANK FBC BANK METBANK MBCA BANK NMB BANK STANBIC STANDARD

CHARTERED BANK

STEWARD BANK

ZB BANK TOTAL

USD USD USD USD USD USD USD USD USD USD USD USD USD USD USD

FOREIGN CURRENCY DEPOSITS

0 0 0 0 141,846,358 0 2004131.51 0 0 0 0 12217939 0 0 156,068,428

NCDs 0 0 0 0 0 0 60278118.12 0 0 0 0 0 0 0 60278118.12

BALANCES WITH OTHER BANKS

98,213 4,459,830 180,665 73,202,063 202,023,619 14,543,316 80,015,130 0 20,013,850 29,430,000 2,705,652 0 0 28,622,609 455,294,947

LIABILITIES IN TRANSIT 0 0 0 0 0 0 0 0 0 0 0 0 0 620,867 620,867

FOREIGN LIABILITIES 12,187,456 34,924,745 378,855 47,446,871 233,430,191 0 75,042,998 16,921,834 6,049,234 30,247,541 0 6,239,352 0 2,133,668 465,002,746

SECURITIES AND OTHER LIABILITIES

2,009,493 0 0 0 0 0 0 0 0 1407964.49 0 0 8,788,300 10,729,752 22,935,509

CAPITAL AND RESERVES

11,367,794 19,190,804 49,284,522 71,859,176 122,999,958 43,212,389 33,747,971 41,036,379 37,055,862 43,851,277 81,974,951 72,669,883 64,729,269 32,036,879 725,017,113

OTHER LIABILITIES 9,422,080 12,405,417 18,657,887 16,746,877 22,929,918 8,370,934 11,995,195 6,257,667 19,414,489 17,773,890 27,633,877 42,421,257 4,332,067 7,863,941 226,225,495

TOTAL ON-BALANCE LIABILITIES

75,870,820 120,054,043 273,849,368 495,118,960 1,514,744,045 162,759,844 384,915,736 155,244,537 195,106,784 296,410,434 559,099,259 409,638,512 172,817,454 292,956,678 5,108,586,472

OFF-BALANCE SHEET LIABILITIES

0 3,592,684 48,285,423 95,875,304 151,240,600 27,942,954 6,898,941 2,225,351 4,428,274 0 91,794,351 105,999,235 40,225,000 27,734,218 606,242,334

TOTAL EQUITY AND LIABILITIES

75,870,820 123,646,727 322,134,791 590,994,264 1,665,984,645 190,702,797 391,814,677 157,469,888 199,535,058 296,410,434 650,893,609 515,637,746 213,042,454 320,690,896 5,714,828,806

68

A: STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2014

MERCHANT BANK

BUILDING SOCIETIES SAVINGS BANK

GRAND TOTAL

TETRAD CBZ BS CABS FBC BS ZB BS POSB

USD USD USD USD USD USD USD

DOMESTIC NOTES AND COIN 641,480 3,864,100 41,319,810 1,062,594 872,896 9,513,151 362,813,328

BALANCES WITH CENTRAL BANK 570,741 0 33,652,549 203,223 0 4,392,829 524,436,640

BALANCES WITH DOMESTIC BANKS 149,486 5,841,591 3,474,278 48,586,708 1,227,357 309,749 233,374,551

ASSETS IN TRANSIT 0 0 0 0 0 0 8,402,201

BALANCES WITH FOREIGN BANKS 0 0 7,005,831 0 0 0 157,279,534

SECURITIES AND INVESTMENTS 1,968,262 0 167,653,271 0 14,598,262 13,240,113 639,693,623

LOANS & ADVANCES 24,964,515 165,084,862 446,877,575 50,119,987 19,501,843 56,304,164 3,632,643,931

FOREIGN CLAIMS 0 0 0 0 0 0 40,184,274

REPOSSESSED ASSETS 5,682,080 0 120,000 238,537 0 0 6,040,617

FIXED ASSETS 24,757,013 35,746,331 89,971,767 4,610,795 7,684,302 7,720,695 542,394,129

OTHER ASSETS 5,678,207 12,669,019 66,733,844 4,482,671 1,651,542 13,672,736 365,744,412

TOTAL ON-BALANCE SHEET ASSETS 64,411,785 223,205,903 856,808,925 109,304,516 45,536,203 105,153,437 6,513,007,239

OFF-BALANCE SHEET ASSETS 100,000 0 0 0 0 0 606,342,334

TOTAL ASSETS 64,511,785 223,205,903 856,808,925 109,304,516 45,536,203 105,153,437 7,119,349,573

EQUITY AND LIABILITIES

TOTAL DEPOSITS 70,080,632 37,862,819 598,814,266 38,270,784 22,458,891 84,304,552 4,065,281,740

DEMAND DEPOSITS 39,140,687 12,049,524 186,689,528 0 0 62,243,941 2,106,697,275

SAVINGS DEPOSITS 0 20,790,963 0 6,920,467 10,234,007 6,974,844 305,246,351

TIME/FIXED DEPOSITS 30,939,945 5,022,331 412,124,738 4,399,171 10,796,884 2,285,340 1,395,811,992

FOREIGN CURRENCY DEPOSITS 0 0 0 0 0 0 156,068,428

69

MERCHANT BANK

BUILDING SOCIETIES SAVINGS BANK

GRAND TOTAL

TETRAD CBZ BS CABS FBC BS ZB BS POSB

USD USD USD USD USD USD USD

NCDs 0 0 0 26,951,146.05 1,428,000 12,800,428.54

101,457,692.7

BALANCES WITH OTHER BANKS 3,459,098 0 42,000,000 30,959,978 2,788,061 0

534,502,084

LIABILITIES IN TRANSIT 0 0 0 0 0 0

620,867

FOREIGN LIABILITIES 0 6,297,096 49,925,214 4,296,351 0 0

525,521,407

SECURITIES AND OTHER LIABILITIES 0 0 0 0 0 2,540,803 25,476,312

CAPITAL AND RESERVES -17,428,370 77,811,954 137,906,875 29,688,030 16,618,375 13,363,436 982,977,414

OTHER LIABILITIES 8,300,425 101,234,034 28,162,570 6,089,373 3,670,875 4,944,645 378,627,416

TOTAL ON-BALANCE LIABILITIES 64,411,785 223,205,903 856,808,925 109,304,516 45,536,203 105,153,437 6,513,007,240

OFF-BALANCE SHEET LIABILITIES 100,000 0 0 0 0 0 606,342,334

TOTAL EQUITY AND LIABILITIES 64,511,785 223,205,903 856,808,925 109,304,516 45,536,203 105,153,437 7,119,349,574

70

B: STATEMENT OF COMPREHENSIVE INCOME AS AT 31 DECEMBER 2014

COMPOSITION OF INCOME STATEMENTS (31 DECEMBER 2014)

COMMERCIAL BANKS

AFRASIA AGRIBANK Banc ABC BARCLAYS CBZ BANK ECOBANK FBC BANK METBANK MBCA BANK

NMB BANK

STANBIC STANDARD

CHARTERED BANK

STEWARD BANK

ZB BANK TOTAL

USD USD USD USD USD USD USD USD USD USD USD USD USD USD USD

Interest Income 12,786,503 12,347,425 82,776,522 13,291,588 170,824,599 16,141,337 40,145,269 18,725,067 18,234,654 28,961,363 39,425,082 25,887,692 5,991,259 28,829,750 514,368,110

Interest Income from Loans, Advances & Leases

12,071,555 12,311,373 77,002,877 12,071,729 145,962,827 14,600,328 38,600,457 14,266,656 16,077,047 21,003,662 35,580,367 24,135,179 5,660,677 27,582,864 456,927,597

Interest Income on Balances with Banks 100,144 0 1,811,336 538,106 8,073,409 1,294,774 25,588 0 1,063, 159 1,908,075 1,322,784 65,737 330,582 191,320 16,725,013

Interest Income on Investments & Securities 614,805 36,052 3,962,309 681,753 16,788,364 246,235 1,519,224 4,458,411 1,094,448 6,049,626 2,521,931 1,686,776 0 1,055,567 40,715,500

Interest Expense 4,954,688 4,995,409 33,572,797 836,529 100,812,451 4,024,768 22,829,800 5,839,533 2,873,876 12,645,545 848,636 1,598,397 815,855 13,968,490 210,616,775

Interest Expense on Deposit Accounts 3,395,969 3,052,732 23,229,141 826,665 78,706,108 3,301,146 12,751,339 5,839,533 2,969,451 8,349,541 848,636 1,598,397 815,855 12,951,582 158,636,097

Interest Expense on Central Bank Loans 173,254.57 0 0 0 0 0 0 0 -1,841,032 0 0 0 0 0 -1,667,777

Interest on Interbank Loans 1,001 0 6,454,190 9,864 0 14,444 10,078,461 0 459,569 1612126 0 0 0 480,386 19,110,042

Other Interest Expenses 1,384,463 1,942,677 3,889,465 0 22,106,343 709,178 0 0 1,285,888 2,683,878 0 0 0 536,522.15 34,538,414

Net Interest Income 7,831,815 7,352,016 49,203,724 12,455,059 70,012,148 12,116,569 17,315,469 12,885,534 15,360,778 16,315,818 38,576,446 24,289,295 5,175,404 14,861,260 303,751,335

Total Provisions For Current Period 3,960,471 2,187,835 34,531,360 529,643 16,749,894 4,164,469 3,163,920 2,287,238 1,699,922 5,460,683 6,739,405 1,623,813 -1,979,852 4,048,022 85,166,823

Specific Provisions 5,556,071 1,496,491 34,241,548 248,140 5,193,237 4,164,469 2,518,569 2,971,580 1,355,512 5,280,811 4,840,394 1,623,813 -1,477,538 3,995,777 72,008,873

General Provisions -1,595,600 691,344 289,811 281,503 11,556,657 0 645,352 -684,342 344,410 179,872 1,899,011 0 -502,314 52,245 13,157,949

Net Interest after Provisions 3,871,344 5,164,181 14,672,365 11,925,416 53,262,254 7,952,100 14,151,549 10,598,296 13,660,856 10,855,135 31,837,041 22,665,482 7,155,256 10,813,238 218,584,513

Non - Interest Income 6,919,654 13,082,398 19,623,233 33,238,391 44,851,050 11,947,086 15,539,830 1,140,377 11,135,974 18,944,971 45,868,154 42,556,789 18,102,757 29,982,516 312,933,180

Foreign Exchange 1,036,576 0 2,872,506 3,173,134 2,525,856 700,255 1,069,549 0 2189189 0 15,599,123 4,679,652 223,737 727,282 34,796,859

Fees and Commission 6,123,648 12,876,885 20,028,825 27,207,077 30,405,563 11,284,611 19,741,160 1,177,096 8,946,785 17,536,439 30,269,031 37,769,167 17,095,591 28,370,199 268,832,077

71

COMPOSITION OF INCOME STATEMENTS (31 DECEMBER 2014)

COMMERCIAL BANKS

AFRASIA AGRIBANK Banc ABC BARCLAYS CBZ BANK ECOBANK FBC BANK METBANK MBCA BANK

NMB BANK

STANBIC STANDARD

CHARTERED BANK

STEWARD BANK

ZB BANK TOTAL

USD USD USD USD USD USD USD USD USD USD USD USD USD USD USD

Other Non-Interest Income -240,569 205,512 -3,278,098 2,858,180 11,919,632 -37,780 -5,270, 880 -36,719 0 1,408,532 0 107,970 783,428 885,036 9,304,244

Non - Interest Expenses 31,509,792 22,506,628 41,196,609 37,028,216 79,521,496 15,613,209 27,513,914 18,034,470 17,627,975 27,797,085 50,468,136 54,523,820 23,692,872 41,016,097 488,050,320

Salaries and Employee Benefits 16,396,791 11,796,518 17,350,680 20,295,846 49,026,937 6,335,858 10,447,204 11,272,614 10,211,682 12,854,858 24,168,750 32,760,846 13,613,190 17,984,504 254,516,279

Occupancy - Net of Rental 2,366,961 1,843,900 2,641,619 3,524,727 0 1,776,969 1,270,169 928,571 2,055,345 1,837,882 2,479,593 4,972,152 1,758,474 4,452,893 31,909,254

Other Non-Interest Expenses 12,746,040 8,866,210 21,204,311 13,207,643 30,494,559 7,500,382 15,796,541 5,833,285 5,360,948 13,104,345 23,819,793 16,790,823 8,321,208 18,578,700 201,624,788

Net Non - Interest Income -24,590,138 -9,424,231 -

21,573,376 -3,789,825 -34,670,446 -3,666,123 -11,974,085 -16,894,093 -6,492,001 -8,852,114 -4,599,982 -11,967,031 -5,590,115 -11,033,581 -175,117,141

Income (Loss) before Taxation -20,718,794 -4,260,050 -6,901,011 8,135,591 18,591,807 4,285,977 2,177,465 -6,295,797 7,168,855 2,003,021 27,237,059 10,698,451 1,565,141 -220,343 43,467,372

Taxation -5,335,086 0 -1,275,593 1,544,217 3,682,523 1,067,947 1,356,759 -1,621,168 1,811,062 599,985 6,528,157 3,611,437 -6,753,706 -1,565,266 3,651,267

Net Income / (Loss) after Taxation -15,383,708 -4,260,050 -5,625,418 6,591,374 14,909,285 3,218,030 820,706 -4,674,629 5,357,793 1,403,036 20,708,902 7,087,014 8,318,846 1,344,923 39,816,105

Extraordinary Items 0 0 0 0 0 0 0 0 0 0 0 0 0 6,363,077 6,363,078

Net Income / (Loss) -15,383,708 -4,260,050 -5,625,418 6,591,374 14,909,285 3,218,030 820,706 -4,674,629 5,357,793 1,403,036 20,708,902 7,087,014 8,318,846 -5,018,154 33,453,027

72

B: STATEMENT OF COMPREHENSIVE INCOME AS AT 31 DECEMBER 2014

COMPOSITION OF INCOME STATEMENTS (31 DECEMBER 2014)

MERCHANT BANKS

BUILDING SOCIETIES SAVINGS BANK

GRAND TOTAL

TETRAD CBZ BS CABS FBC BS ZB BS TOTAL POSB

Interest Income 1,876,153 24,942,100 81,673,515 11,847,226 3,411,745 121,874,586 10,833,538 648,952,388

Interest Income from Loans Advances & Leases 1,876,153 24,927,866 68,923,824 8,040,220 2,600,677 104,492,587 8,902,872 572,199,209

Interest Income on Balances with Banks 0 14,234 0 3,807,006 10,318 3,831,558 0 2,055,6571.21

Interest Income on Investments & Securities 0 0 12,749,691 0 800,750 13,550,441 1,930,667 56,196,608

Interest Expense 4,774,049 7,716,281 37,276,611 6,049,608 537,138 51,579,638 3,373,069 270,343,531

Interest Expense on Deposit Accounts 3,998,408 407,244 34,135,050 2,942,146 537,138 38,021,578 3,181,193 203,837,275

Interest Expense on Central Bank Loans 0 0 0 0 0 0 0 -1,667,777

Interest on Interbank Loans 775,642 301,122 0 2,478,342 0 2,779,464 0 22,665,147

Other Interest Expenses 0 7,007,915 3,141,561 629,120 0 10,778,596 191,876 45,508,885

Net Interest Income -2,897,896 17,225,819 44,396,904 5,797,618 2,874,607 70,294,948 7,460,470 378,608,858

Total Provisions For Current Period 7,644,098 1,022,238 6,067,743 884,292 248,529 8,222,802 3,078,475 104,112,197

Specific Provisions 7,506,772 726,192 -1,474,999 735,915 0 -12,893 2,980,700 82,483,452

General Provisions 137,326 296,046 7,542,742 148,377 248,529 8,235,694.17 97,775 21,628,745

Net Interest after Provisions -10,541,993 16,203,581 38,329,161 4,913,326 2,626,078 62,072,146 4,381,995 274,496,660

Non - Interest Income -2,923,197 9,789,114 36,996,743 6,245,647 4,940,055 57,971,559 19,648,576 387,630,117

Foreign Exchange 16,164 68,441 0 0 0 68,441 79,912 34,961,376

Fees and Commission 1,863 7,399,958 32,748,990 5,181,698 4,823,942 50,154,588 19,595,952 338,584,480

Other Non-Interest Income -2,941,224 2,320,715 4,247,753 1,063,949 116,113 7,748,530 -27,289 14,084,262

Non - Interest Expenses 14,103,301 12,087,301 50,201,571 6,560,576 6,393,698 75,243,146 21,458,017 598,854,785

Salaries and Employee Benefits 4,088,498 1,210,892 17,946,655 4,033,983 2,875,549 26,067,080 10,060,659 294,732,515

Occupancy - Net of Rental -819,611 0 900,609 246,903 -221,689 925,822.41 1,464,573 33,480,038

Other Non-Interest Expenses 10,834,415 10,876,409 31,354,307 2,279,690 3,739,838 48,250,244 9,932,785 270,642,232

73

COMPOSITION OF INCOME STATEMENTS (31 DECEMBER 2014)

MERCHANT BANKS

BUILDING SOCIETIES SAVINGS BANK

GRAND TOTAL

TETRAD CBZ BS CABS FBC BS ZB BS TOTAL POSB

Net Non - Interest Income -17,026,498 -2,298,186 -13,204,828 -314,929 -1,453,643 -17,271,587 -1,809,442 -211,224,667

Income (Loss) before Taxation -27,568,492 13,905,395 25,124,333 4,598,397 1,172,435 44,800,560 2,572,553 63,271,993

Taxation -70,706 0 0 0 0 0 0 3,580,562

Net Income / (Loss) after Taxation -27,497,786 13,905,395 25,124,333 4,598,397 1,172,435 44,800,560 2,572,553 59,691,431

Extraordinary Items 0 0 0 0 1,115,717 1,115,717 1,367,768 8,846,562

Net Income / (Loss) -27,497,786 13,905,395 25,124,333 4,598,397 56,718 43,684,843 1,204,785 50,844,869