bai 4 giai doan thuc hien du an
DESCRIPTION
TRANSCRIPT
Khoa KTĐN, ĐH Kinh tế Luật@2010
1Trần Thiện Trúc Phượng
The Project Implementing StageGiai đoạn thực hiện dự án
Phuong TT TranProject Appraisal & ManagementUEL2010
Key Outputs of Project Stage
Initiation Planning Implementing(Executing)
Implementing(Controlling)
Closing
Project Charter Project - Team building - Change Final Product
2Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Project Charter ProjectManagement Plan
- Team building- Deliverables- Work Performance Information- Change Requests
- Change Management Plan- Change Request Status Updates
Final Product, Service or Result Transition
Khoa KTĐN, ĐH Kinh tế Luật@2010
2Trần Thiện Trúc Phượng
Team building
Team Motivation
Content
Implementing the Project Plan
3Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
The project leader must first determine the major goals and objectives of the project.
Th t t i t b ild t th t i l t th
1. Team building
The next step is to build teams that implement the desired goals and objectives by developing and executing plans.
The traditional command system of top down leadership has proven ineffective at empowering and inspiring followers
4Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
and inspiring followers.
Teams empower people and increase productivity within organizations. Teams empower project leaders and turn their visions into reality.
Khoa KTĐN, ĐH Kinh tế Luật@2010
3Trần Thiện Trúc Phượng
Groups are organizational units within an organization and are used to assemble people who perform similar tasks and share similar needs. Groups, however, do not recognize their interdependence on each
1. Team building (cont) Group vs Team
Groups, however, do not recognize their interdependence on each other towards accomplishing specific goals.
A team comprises of a group or groups of people within an organization focused on accomplishing a specific goal. Teams have recognized their interdependence.
5Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Soccer team
Group Team
1. A collection of people with similar 1. A collection of people focused on
contributing towards shared goals
1. Team building (cont) Group vs Team
co ect o o peop e t s aneeds and resources.
2. An administrative classification of individuals.
3. Groups and individuals tend to work independently of each other.
4. Groups are assigned tasks and told what course of action to take.
5. Groups are not able to develop
co t but g to a ds s a ed goa sand objectives.
2. A functional classification of individuals.
3. Teams depend on each other for success.
4. Teams may or may not be assigned tasks but they determine the course of action as a team and participate
6Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
individual skills. in the decision making process.5. Teams empower people to develop
individual skills.
Khoa KTĐN, ĐH Kinh tế Luật@2010
4Trần Thiện Trúc Phượng
Người Quản lý là người chịu trách nhiệm quản lý, giám sát, thúc đẩy mình & các thành viên của mình thực hiện các công
1. Team buildingTeam members vs Project Manager
thành viên của mình thực hiện các công việc cụ thể khác nhau để hoàn thành mục tiêu.
Thành viên là người chịu sự điều phối, giám sát từ cấp trên và chịu trách nhiệm thực hiện các công việc khác nhau để đạt được mục tiêu chung mà người quản lý đề ra
7Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Người Quản lý là người hoạch định, tổ chức, quản lý, giám sát, theo dõi các nguồn lực để hoàn thành mục tiêu.
Project Manager - Project Leader2 or 1 ???
All effective project leaders have developed good management practices.
1. Team buildingLeadership vs. Management
Management LeadershipManagement is focused on controlling resources
Leadership is focused on empowering people
Management is focused on structure Leadership is focused on people
Management manages people as employees Leaders see people as part of a team
Not all managers lead All effective leaders manage
8Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Managers are focused on accomplishing a specific task
Leaders are focused on accomplishing a vision
Managers have a short range perspective
Leaders have a long range perspective
Managers plan, organize, direct and control
Leaders inspire, motivate and unleash team energy
Khoa KTĐN, ĐH Kinh tế Luật@2010
5Trần Thiện Trúc Phượng
Mission, Goals and Objectives
Project Mission: may be just a part of the organization’s overall mission
1. Team buildingResponsibilities of Team Leader
Project Mission Project Goals and Objectives.
Team Member Selection Criteria
Select qualified individuals to meet the various responsibilities.
Research the candidate’s résumé and performance history to determine capabilities and previous team cohesive involvement.
Clearly explain responsibilities to potential team members.
9Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
y p p p
Determine the candidate’s willingness to assume the responsibility of being part of a team.
Appoint members based on willingness and capability to function effectively for success.
Communicate Team Member’s Responsibilities
Meeting Team Needs
1. Team buildingResponsibilities of Team Leader
Motivation team
Keep the team focused on the big picture or mission.
Encourage creativity − it keeps the job interesting and exciting.
Develop a climate of mutual trust.
Provide continuous encouragement and support.
10Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Set attainable goals and focus the team on becoming results-oriented.
Reward team effort.
Monitoring
Accountability
Khoa KTĐN, ĐH Kinh tế Luật@2010
6Trần Thiện Trúc Phượng
Team motivation: Move to action
Identify the basic needs and desires of team members from a job IHRM
2. Motivation
IHRM
Encouraging performance
Define, classify and improve team morale (nhuệ khí làm việc)
Building loyalty in teams create culture
11Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Implementation Stage Key Requirements:
3. Implementing the Project Plan
Implementation Stage Key Requirements:Tasks are completed according to schedule
Each task has the necessary resources for completion
Tasks are completed within budget
Tasks are completed according to the tasks specifications
T b h bl d illi d h
12Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Team members who are capable and willing and have responsibility for each task’s completion
Khoa KTĐN, ĐH Kinh tế Luật@2010
7Trần Thiện Trúc Phượng
Implementation Stage: Key Requirements Project Management Areas
E h t k h th f l tiProcurement, Schedule Management, C i ti P f T kiEach task has the necessary resources for completion Communication, Performance Tracking, Quality Control and Assurance
Tasks are completed according to schedule Performance Tracking, Schedule Management, Scope Management, Change Management, Communication
Tasks are completed within budgetBudgetary Control Measures, Change Management, Performance Tracking, Communication
13Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Tasks are completed according to the tasks specifications and stakeholders’ requirements
Quality Control and Assurance, Performance Tracking, Scope Management, Change Management, Communication
Team members who are capable and willing and have responsibility for each task’s completion
Team Building, Motivation, Leadership, Performance Tracking, Communication
1.Scope of Work
2.WBS and Tasks
3 S h d l Pl
Planning Docs
3.Performance Tracking - Earned Value Analysis
Implementing Documents
3.Schedule Plan
4.Cost Plan
5.Procurement Mngmt Plan
6.HR Management Plan
7.Quality Plan
4.Performance Tracking - Earned Value Analysis
5.Implementing the Procurement Plan
6.Implementing the HR Management Plan
7.Quality Assurance and Quality Control
14Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
8.Communication Plan
9.Risk Plan
10.Sponsor Approval
8.Implementing the Communication Plan and
Crisis Management
9.Implementing the Risk Plan
10.Change Management
Khoa KTĐN, ĐH Kinh tế Luật@2010
8Trần Thiện Trúc Phượng
Implementing Documents
Implementing the Proc rement PlanImplementing the Procurement Plan
Quality Control and Assurance Measures
Communication
Performance Tracking
Earned Value Analysis
Change management
15Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
g g
Budget Control Measures
3.1 Implementing the Procurement Plan
Quantity Resource List Duration Start Date
Finish Date
ProcurementPrimary
1 Delivery Truck 3 days 2/20 2/22 Outsource
1 Shuffles 3 days 2/20 2/22 Buy
Awarding Contracts
S u es 3 days / 0 / uy
1 Excavation Tractor 1 day 2/20 2/20 Outsource
2 Site Lights 3 days 2/20 2/22 Buy
16Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Khoa KTĐN, ĐH Kinh tế Luật@2010
9Trần Thiện Trúc Phượng
3.1 Implementing the Procurement Plan
Request:
include your Scope of Work and other documents that describe the t d i t f th i th t d t b id dnature and requirements of the services that need to be provided.
RFP, Request for Proposal
RFQ, Request for Quotation
RFI, Request for Information
IFB, Invitation for Bid
17Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
The quality and grade of work to be performed (Quality)
The delivery schedule required for services, goods, or materials (Time)
The deadline date and time for reply (Time)
Vendor Response: Proposals and Bids
After receiving your request, the vendor will begin their official proposals and bids for submission.
Negotiation:
Create the Vendor Evaluation Matrix
Vendor Experience Quality DependabilityOr Trust
Delivery Date Cost Total
Rating
Vendor A 3 4 3 5 $20,000 15
V d B 5 5 4 3 $15 000 17
18Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Recommend a negotiation strategy for each vendor
• Vendor A: Cost and Quality
• Vendor B: Delivery date
Vendor B 5 5 4 3 $15,000 17
Vendor C 5 5 4 5 $20,000 19
Khoa KTĐN, ĐH Kinh tế Luật@2010
10Trần Thiện Trúc Phượng
Award Contract
After complete negotiation, Contracts should be a legally binding document that commits the vendor to performance quality and standards
3.1 Implementing the Procurement Plan (cont)
document that commits the vendor to performance, quality and standards.
Managing the contract
By using the different methods of quality control, performance tracking, schedule management, change management and communications project management to manage the contract.
To ensure that contracts are completed on time, within budget and according to quality requirements
19Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
according to quality requirements
3.2 Quality Control and Quality Assurance
Make it work Make it fast
Quality Control (QC)
Make it scaleMake it secure
20Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
ensure that work has correct quality/ specs.
Quality Assurance (QA)
ensure that work has correct process (Who, When, Where, How to do it…)
Khoa KTĐN, ĐH Kinh tế Luật@2010
11Trần Thiện Trúc Phượng
Preventing Action
3.2 Quality Control and Quality Assurance
What is likely to i
When should you How best can inaccurate work PreventativeTask go wrong with the
work quality?check work
quality?
inaccurate work quality be identified?
PreventativeAction
Paint House Exterior
Wrong paint used When lid is opened Inspection
Confirm correct paint codes on purchase receipts
Paint House Exterior
Undesired workmanship
When each wall is painted Inspection
Use professional painter with proven track record.
21Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Corrective Action: + cost
Achieve Stakeholder Acceptance of Work Quality
3.3 Communication
Channel
Organize an effective communication
Channel
Sender/Encoder Receiver/Decoder
Message
22Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Prepare for crisis management
Liên hoan film
Khoa KTĐN, ĐH Kinh tế Luật@2010
12Trần Thiện Trúc Phượng
3.3 Communication (cont)Crisis Management
23Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Focus on monitoring and reporting on the progress of the project. In order to track the performance of your project.
P f t ki ti ll k t th f ll i th
3.4 Performance Tracking
Performance tracking essentially seeks to answer the following three questions:
Is the project on schedule?
Is the project within budget?
Is work being accomplished?
24Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
To answer these questions use Earned Value Calculations to track performance.
Khoa KTĐN, ĐH Kinh tế Luật@2010
13Trần Thiện Trúc Phượng
a.k.a. Earned Value Management (EVM) or Variance Analysis
It’s a metric of project tracking
3.5 Earned Value Analysis (EVA)
It measures to measure work performance, work schedule, and actual costs against your original estimates.
“Traditional” non-EVA approach pp
Two dimensions: time and cost
– Planned time and costs vs. Actual time and costs
Progress is defined as comparison between planned and actual
25Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
It doesn’t not consider the value of performed tasks
EVA approach
It adds third dimension
– Planned Cost, Actual Cost, Earned Value
Traditional Analysis vs. Earned Value Analysis
26Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Khoa KTĐN, ĐH Kinh tế Luật@2010
14Trần Thiện Trúc Phượng
The Budgeted Cost of Work Scheduled (BCWS)
is the planned cost of the work that has been scheduled to be done by the reference date
3.5 Earned Value Analysis (cont)
reference date
Example:
Project: Paint house
Budget at Completion (BAC) or Total Planned Budget: $10,000
27Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Assumed that the BCWS was calculated at $4861 by reviewing the planning stage.
BCWS = $4861
Actual Cost of Work Performed (ACWP)
is the actual cost incurred to accomplish the work that has been done through the reference date
3.5 Earned Value Analysis (cont)
through the reference date.
This cost can be calculated by determining all costs up to the reference date.
28Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Project: Paint house
Assumed that the ACWP is $4350
Khoa KTĐN, ĐH Kinh tế Luật@2010
15Trần Thiện Trúc Phượng
Budgeted Cost of Work Performed (BCWP)
is essentially the budgeted or planned cost of work performed at the reference date
3.5 Earned Value Analysis (cont)
reference date.
BCWP is often referred to as the Earned Value.
Formula: BCWP= Budget at Completion (BAC) * (Percent complete/100)
Project: Paint house
29Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Assumed that at the reference date, 45% of the work was completed: Project budget at completion (BAC): $10,000Percentage of work completed: 45%The BCWP or earned value is 45% of $10,000 = $4,500
Earned Value Chart
700
200
300
400
500
600
Cos
t BCWSACWPBCWP
30Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
0
100
Jan 1st Feb 1st Mar 1st Apr 1st
Reference Dates
Khoa KTĐN, ĐH Kinh tế Luật@2010
16Trần Thiện Trúc Phượng
Earned Value Analysis
31Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
CV
SV
SVI
CVI
SPI
CPI
CSI
32Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
EAC
ETC
Khoa KTĐN, ĐH Kinh tế Luật@2010
17Trần Thiện Trúc Phượng
33Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
34Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Khoa KTĐN, ĐH Kinh tế Luật@2010
18Trần Thiện Trúc Phượng
Task BCWP BCWS ACWP CV SV CPI SPI BAC EAC
Site Work $12,600 $13,000 $12,700 -$ 100 -$ 400 0.99 0.97 $15,000 $15,100
Foundation $29,000 $28,550 $31,000 -$2,000 $ 450 0.94 1.02 $35,000 $37,000
Framing $21,000 $19,000 $16,000 $5,000 $2,000 1.31 1.11 $43,000 $38,000
Dry In $0 $0 $0 $0 $0 nil nil $10,000 $10,000
Exterior $0 $0 $0 $0 $0 nil nil $22 000 $22 000
35Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Finishes $0 $0 $0 $0 $0 nil nil $22,000 $22,000
Changes can have a significant effect on time, cost and schedule elements.
Ch lt f thi h t k h ld ’
3.6 Change management
Changes can occur as a result of many things such as stakeholders’ requests, product improvements, problems or opportunities.
The objective of change management is to minimize the impact that the change will have on the project and maximize business benefits of change.
36Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Khoa KTĐN, ĐH Kinh tế Luật@2010
19Trần Thiện Trúc Phượng
3.6 Change management (cont)
37Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
3.6 Change management (cont)
38Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
Khoa KTĐN, ĐH Kinh tế Luật@2010
20Trần Thiện Trúc Phượng
Effective management involves creating a cohesive environment such that executives, project managers and stakeholders work together to successfully implement the needed changes.successfully implement the needed changes.
You may need to use the different project management areas such as procurement, change and schedule management, and quality control to reduce the impacts of a cost change.
39Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL
40Trần Thiện Trúc Phượng, UELTrần Thiện Trúc Phượng, UEL