Bahria University

ACADEMIC QUALITY ASSURANCE

By Taimoor Sultan

To help build an educated and prosperous PAKISTAN

Introduction

Vision

Mission

Quality Assurance: Definition, Need & Improvement

QEC Functions and Organization

Self-AssessmentDefinitions, Current practice

Concluding Remarks

PRESENTATION PLAN

Bahria University has initiated dedicated and innovative steps towards achieving distinction in Quality Assurance..

Considering the achievements; in the last few years, 2010 has been declared as the Decade of Academic Excellence.

Technical workshops, seminars and summer schools with participation of acclaimed experts from Industry, Academia and faculty from North America and UK are being held and planned

A Directorate has been established. All departments are supervised to ensure that the quality assurance as specified by HEC is implemented..

INTRODUCTION

VISIONTO CREATE AN EDUCATION SYSTEM THAT WOULD BE

CAPABLE OF PROVIDING STATE OF THE ART FACILITIES FOR QUALITY EDUCATION TO THE POPULATION OF PAKISTAN WITH OUT ANY PREJUDICE OF RELIGION, CLASS, CREED, COLOR OR DOMICILE.

TO CREATE WITH COLLABORATION AND TEAMWORK, AN INTERACTIVE, DISCIPLINED, PEACEFUL AND STUDENT FRIENDLY LEARNING ENVIRONMENT WHERE THE STUDENT’S MIND CAN THRIVE AND FLOURISH WITH CREATIVITY.

BAHRIA UNIVERSITY TO COMPETE AND EXCEL ON ALL LEVELS OF HIGHER EDUCATION AND SUPERIOR RESEARCH WITHIN THE COUNTRY.

To help build an educated and prosperous PAKISTAN

MISSIONTO IMPLEMENT A SUSTAINABLE STANDARD

MONITORING SYSTEM FOR PERFORMANCE EVALUATION AND QUALITY MANAGEMENT SO THAT THE SERVICES DELIVERED ARE COMPETITIVE AND MUST MEET EXPECTATIONS OF THE STAKEHOLDERS.

THE CORE BUSINESS IS PROVISION OF QUALITY EDUCATION WHICH MUST ENDOW THE SEEKERS WITH A CANVAS FILLED WITH WORLDWIDE OPPORTUNITIES AND PROSPECTS.

To help build an educated and prosperous PAKISTAN

BAHRIA UNIVERSITY’S FOCUS

Bahria University therefore, must provide capabilities that include, among many others:

Improved course design and approval of new programs

Identify program weaknesses and strengthsBetter student support servicesIncreased job satisfaction of staffImproved administrative processesMore efficient usage of resources through control on

Wastage of effort and money Greater responsiveness to community needs and Improved perception of accountability to government

and the public To help build an educated and prosperous PAKISTAN

MANAGING QUALITY

QUALITY ASSURANCE

APPROACH Approach

Deployment

Results

Improvement

To help build an educated and prosperous PAKISTAN

• What is this University all about? • What is it trying to achieve? • Does it understand its context and capabilities? • How does it know its objectives are appropriate?• Are they set against appropriate benchmarks?• How will the objectives be achieved? • Is the approach aligned and communicated throughout the organization and more widely?

To help build an educated and prosperous PAKISTAN

• Is the approach being implemented in the best possible manner? • According to whom? • How exactly does the university know this to be the case? • If the approach is not being deployed, why not, and how is this being managed? • Are the staff appropriately trained, and resources appropriately deployed, to fulfill the approach?

To help build an educated and prosperous PAKISTAN

• What are the results for the stated objectives? • Does the university understand why and how it achieved those particular results?

To help build an educated and prosperous PAKISTAN

• Does the university know how it can improve?• How does it know this? • How is it acting upon this knowledge?

To help build an educated and prosperous PAKISTAN

STRATEGY OUTLINE

TO BUILD A FULLY AUTONOMOUS QUALITY ASSURANCE TEAM AND PERTINENT INFRA-STRUCTURE.

TO CREATE QUALITY CONSCIOUSNESS, SPIRIT AND A PARTICIPATORY MINDSET SO THAT THE QUALITY IS ON EVERYONE’S SPEED DIAL.

AT THE ONSET TO SELECT A QUALITY ASSURANCE MODEL, TAILOR IT TO LOCAL CIRCUMSTANCES, DEVELOP CONSENSUS IN THE UNIVERSITY AND IMPLEMENT IT.

To help build an educated and prosperous PAKISTAN

STRATEGY OUTLINE

TO IDENTIFY AND PRIORITISE AREAS WHERE FOCUS OF QUALITY ASSURANCE IS REQUIRED.

TO SET CLEARLY DEFINED AND APPROACHABLE TARGETS, BENCHMARKS, DATA ACQUISITION AND REPORTING PROCEDURES.

TO EMPLACE A SYSTEM OF EVALUATION AND SELF-ASSESSMENT OF QUALITY ASSURANCE EFFORTS.

To help build an educated and prosperous PAKISTAN

STRATEGY OUTLINE

TO SET MECHANISMS FOR INCORPORATION OF IDEAS, COMPARATIVE STUDIES OF EXISTING QUALITY ASSURANCE SYSTEMS, TRAINING OF TEAM.

COMPLIANCE WITH INTERNATIONAL AND LOCAL STANDARDS FOR QUALITY AND STATUTORY RULES (HEC, INQAAHE, QAA, APQN).

PROJECTION OF BAHRIA UNIVERSITY QUALITY ASSURANCE SYSTEM ON MEDIA.

To help build an educated and prosperous PAKISTAN

RESOURCE MOBILIZATION TEAM: TWO COLLEAUGES ON HIERARCHIAL

LADDER WITH GRIP AND EXPOSURE ON SUBJECT AND ALLIED OFFICE STAFF.

OFFICE: SPACE, PARAPHERNELIA AND SUPPORT.

FINANCE: AS PER REQUIREMENT AND THROUGH INCUMBENT PROCEDURES.

To help build an educated and prosperous PAKISTAN

EXAMINATION SYSTEM TO BE CENTRALISED AND STREAM-LINED.

DIRECTOR EXAMINATION BE MADE RESPONSIBLE FOR CONTROL, SUPERVISION, FAIRNESS AND ENSURING TRANSPARENT EXAMS.

TO SAFEGUARD AGAINST ANY COMPROMISE AND LEAKAGE A SET OF 3 TO 5 PAPERS OF THE COMPLETE SYLLABUS BE PREPARED BEFORE START OF COURSE AND SUBMITTED TO EXAM DEPT. RANDOM PAPER BE PICKED UP FOR THE EXAM.

Contd…

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

DUE TO THE AFFLIATED UNITS IT IS VITAL THAT

WE NOT ONLY HOLD FAIR EXAMINATIONS BUT WE SHOULD BE SEEN TO BE DOING IT.

THIS SHOULD BE DONE IMMEDIATELY WHILST ENSURING AMENDMENT’S IN THE UNIVERSITIES STATUTES.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

ENSURE 110% MERIT FOR INDUCTION OF FACULTY AND STUDENTS.

WE SHOULD ENSURE TRANSPARENT ENTRY TESTS.

PROVISIONALLY ADMITTED STUDENTS BE DROPPED FROM COURSE IF REQUISITE CERTIFICATE IS NOT SUBMITTED WITHIN 7 DAYS OF THE DECLARATION OF THE RESULT. IT IS THE RESPONSIBILITY OF THE STUDENT TO ENSURE THIS.

Contd…

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

CONSIDERATION BE ACCORDED TO TOUGHEN THE STUDENTS ENTRY MERIT LEVEL.

STUDENTS NOT FAIRING WELL IN THE COURSE AND NOT MAINTAINING THE REQUIRED GPA -- BE DROPPED FROM THE COURSE.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

EVERY FACULTY MEMBER TO WRITE AT LEAST ONE RESEARCH ARTICLE (MINUS PLAGIARISM) TO BE SUBMITTED TO MANAGEMENT BY MID-SEPTEMBER.

MID SEPT HAS BEEN CHOSEN IN CONSIDERATION TO THE FACULTY’S WORK LOAD THUS ALLOWING THEM TO WORK DURING THE SUMMER BREAK.

THIS MAYBE TAKEN AS THE BARE MINIMUM. HANDSOME REWARD MAYBE OFFERED BY THE Hon. RECTOR TO SOMEONE PRODUCING MORE RESEARCH PAPERS.

RECOMMENDATIONS

Contd…

A COMMITTEE OF PHD’S TO BE SELECTED TO ENSURE ARTICLE SUBMITTED IS PUBLISHABLE.

STUDENTS NOT FAIRING WELL IN THE COURSE AND NOT MAINTAINING THE REQUIRED GPA -- BE DROPPED FROM THE COURSE.

.

SMART ADMINISTRATION AND INFALLIBLE SECURITY.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

BAHRIA UNIVERSITY’S OWN RESEARCH JOURNAL TO BE LAUNCHED FOR DOCUMENTING RESEARCH. SOCIAL SCIENCES DEPARTMENT BE GIVEN THIS CHARTER TO PRODUCE IT EVERY YEAR.

FACULTY / ADMINSTRATION AND STUDENTS TO SUGGEST A NAME. A COMMITTEE MAYBE FORMED TO SELECT SUITABLE NAME’S AND SUBMIT THEM TO THE Hon. RECTOR FOR FINALIZATION.

RECOMMENDATIONS

Contd…

To help build an educated and prosperous PAKISTAN

Hon. RECTOR MAY CONSIDER TO OFFER A REWARD TO THE SELECTED NAMES CREATOR.

JOURNAL LAUNCH DATE BE SET AS 15 DEC TO ALLOW FOR THE FACULTY’S ARTICLE’S TO BE INSERTED.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

THE IMPORTANCE OF AN INTEGRATED CYBER ENVIRONMENT CANNOT BE OVER EMPHASIZED.

TO GAIN A COMPETATIVE EDGE BAHRIA UNIVERSITY MIS TO BE REVAMPED FOR CAPABILITY AND INTEGRATED IMMEDIATELY FOR OPTIMUM FUNCTIONALITY AND EFFICACY.

MIS BE PLACED UNDER A DIRECTOR / DY DIRECTOR.

TO GAIN A COMPETITIVE EDGE, COMPREHENSIVE CAMPUS MANAGEMENT SYSTEM (CMS), EXECUTIVE MANAGEMENT SYSTEM (EMS) BE FORMALIZED INTO MIS.

RECOMMENDATIONS

BAHRIA UNIVERSITY IS LOOSING A CHANCE TO BECOME A POINEER IN THIS FIELD. E-COURSES / E-LEARNING ALREADY EXISTS PARTIALLY AND IT SHOULD BE ENFORCED IN LETTER AND SPIRIT.

MIS TO ORGANISE SHORT FAMILIARIZATION COURSES FOR THE FACULTY AND STUDENTS.

TEACHERS TO ENSURE THAT THEIR COURSE IS COMPLETED IN THE DATABASE BEFORE COMMENCEMENT OF NEW SEMESTER.

RECOMMENDATIONS

Contd…

THIS SYSTEM WILL ALLOW THE STUDENTS TO PREPARE AT HOME AND THEY WILL COME PREPARED TO CLEAR ANY QUERY.

THE STUDENTS CAN INTERACT WITH EACH OTHER AND THE FACULTY BY E-MAIL AND CHATS.

TEACHER WILL NOT HAVE TO WRITE ON THE BOARD THUS SAVING TIME.

EVENTUALLY QUIZ’S CAN BE ORGANIZED THROUGH THIS SYSTEM.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

STANDARDIZATION OF SYLLABI WITH LOGICAL RATIONALIZATION OF ALL CAMPUSES OF BAHRIA UNIVERSITY TO BE COMPLETED SOONEST.

ACCREDATION PROCEDURES TO BE REVISITED AND MADE MORE STRINGENT.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

PROCESS FOR ISO 9001 CERTIFICATION TO BE STARTED IMMEDIATELY.

SOME UNIVERSITIES / INSTITUTES IN PAKISTAN WHO HAVE ALREADY THEIR ISO 9001 CERTIFICATION AND ARE PROUDLY DISLPAYING THIS ON THEIR WEBSITES ARE:

BALOCHISTAN UNIVERSITY NEDMEHRAN UNIVERSITY OF ENGINEERING & TECHNOLOGYTHE ELECTRICAL AND MECHANICAL

COLLEGES OF NUSTSIR SYED UNIVERSITY OF ENGEERING &

TECHNOLOGY

RECOMMENDATIONS

HOD’S ENSURE COMPLETION OF SYLLABUS WITHIN STIPULATED TIME FRAME.

MILESTONES AND BENCHMARKS TO BE SET UP BEFORE COMMENCEMENT OF NEW SEMESTER, CHECKED OFTEN AND ADHERED TO STRICTLY.

THE STUDENTS TO BE FACILITATED FOR THE COMPLETION OF PROJECTS WITHIN TIMEFRAME.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

TECHNICAL WORKSHOPS, SEMINARS, PRESENTATIONS AND SUMMER SCHOOLS TO BE ARRANGED WITH PARTICIPATION OF ACCLAIMED NATIONAL AND INTERNATIONAL EXPERTS FROM INDUSTRY AND ACEDEMIA.

FACULTY FROM NORTH AMERICA AND UK BE INVITED FOR THE SUMMER SCHOOLS.

CONSIDERATION BE ACCORDED TO PLAN SHORT COURSES FOR PROFESSIONAL DEVELOPMENT.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

INTER AND INTRA-DEPARTMENTAL COMMITTEES IN THE UNIVERSITY COMPRISING STUDENT REPS AND TEACHERS FOR MONITORING QUALITY AND FEED-BACK BE ESTABLISHED.

HODS TO FORM THESE COMMITTEES WHO SHOULD MEET AT LEAST ONCE A MONTH.

STUDENT / FACULTY SURVEY TO BE INITIATED IMMEDIATELY ON ALL THE CAMPUSES AS PER HEC RECOMMENDED FORMATS.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

STRENGTHENING OF IN-HOUSE FACULTY AND INITIAL GROOMING THROUGH PROFESSIONAL UPGRADATION OPPORTUNITIES AND SHORT COURSES ARRANGED BY THE HODS.

WE SHOULD AIM FOR A 20 TO 25 STUDENT/FACULTY RATIO. AT THIS MOMENT WE ARE AT AN AVERAGE RATIO OF 45.

IF WE ACHIEVE THIS RATIO, IT WILL BOOST THE CREDIBILITY OF THE UNIVERSITY NATIONALLY AND INTERNATIONALLY.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

Contd…

RELIANCE ON VISITING FACULTY TO BE RATIONALIZED. IT IS DIFFICULT FOR A VISITING FACULTY MEMBER TO DEVELOP THE BOND WHICH IS ESSENTIAL BETWEEN STUDENT AND TEACHER.

GENIUNE & SUPERIOR RESEARCH AVENUES TO BE OPENED AND REORGANIZED.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

AFFILIATIONS, COLLABORATION AND MULTI -DIMENSIONAL INTERACTION WITH INTERNATIONAL CENTRES OF LEARNING AND RESEARCH TO BE ESTABLISHED WITH SINGLE MINDED DEDICATION.

MARKET TRENDS MAY BE ALLOWED TO PERIODICALLY REVIEW CURRICULUM.

THE RELATIONS WITH INDUSTRY TO BE STRENGTHENED FOR ARRANGING PROFESSIONAL TRAINING AND EXPOSURE TO STUDENTS.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

Contd…

FUNDING ON RESEARCH PROJECTS THROUGH SPONSORS SHOULD BE GIVEN TOP PRIORITY.

A GET TO KNOW THE UNIVERSITY FAIR BE ARRRANGED FOR THE INDUSTRIALISTS. MANAGEMENT SCIENCES BE GIVEN THIS CHARTER.

RECOMMENDATIONS

To help build an educated and prosperous PAKISTAN

LET US MAKE 2010 THE YEAR OF

IMPROVEMENT !!!

THANK YOU !!

THE END

THANK YOU

RECOMMENDATIONSSTRENGTHENING OF IN-HOUSE FACULTY

RELIANCE ON VISITING FACULTY TO BE RATIONALIZED

GENIUNE & SUPERIOR RESEARCH AVENUES TO BE OPENED AND REORGANIZED

AFFILIATIONS, COLLABORATION AND MULTI-DIMENSIONAL INTERACTION WITH INTERNATIONAL CENTRES OF LEARNING AND RESEARCH TO BE ESTABLISHED

To help build an educated and prosperous PAKISTAN

RECOMMENDATIONSFUNDING ON RESEARCH PROJECTS

THROUGH SPONSORSMARKET TRENDS MAY BE ALLOWED TO

PERIODICALLY REVIEW CURRICULUM100% PLUS MERIT FOR INDUCTION OF STUDENTS

AND FACULTYNUMBER OF QUALITY SHORT COURSES FOR

PROFESSIONAL DEVELOPMENT AND POST GRADUATE DIPLOMAS MAY BE INCREASED

To help build an educated and prosperous PAKISTAN

RECOMMENDATIONSEXAMINATION SYSTEM TO BE CENTRALISED AND

STREAM-LINEDMIS TO BE REVAMPED FOR CAPABILITY

ENHANCEMENT AND INTEGRATED FOR OPTIMUM FUNCTIONALITY AND EFFICACY

SMART ADMINISTRATION AND INFALLIBLE SECURITY INTER AND INTRA-DEPARTMENTAL COMMITTEES

COMPRISING STUDENT REPS AND TEACHERS FOR MONITORING QUALITY AND FEED-BACK

STANDARDIZATION OF ALL CAMPUSES OF BAHRIA UNIVERSITY

To help build an educated and prosperous PAKISTAN

RECOMMENDATIONSSYSTEMATIC SURVEYS ON PERIODICAL BASIS ON

HEC RECOMMENDED FORMATSSELF ASSESSMENT SCHEMES AND APPRAISAL

FORMS TO BE INITIATEDTHE PROCESS OF INITIAL SURVEYS TO TAKE EFFECT

IMMEDIATELY

To help build an educated and prosperous PAKISTAN