BA 351Managing

OrganizationsInstructor:

Manolete V. Gonzalez, PhdCollege of Business

Bexl 204B

Instructor: Manolete V. Gonzalez, Phd

Perspective: Management of an Organization

Vision of an ideal organization

Vision as a Mental Image “Magnificent

Obsessions” An image or idea of

what the organization can be in the future

Influenced by personal beliefs as to what are achievable and desirable

What goes into Vision? Who does organization serve and what do they

need? Stakeholders? For profit: Customers, shareholders, employees Non-profit: Constituents, clients, policy makers

What type of organization do we create? How does it conduct business? What are the organization’s responsibilities to its

stakeholders? Includes basic questions as:

What role does ethics play in how the organization conducts its business? Does its work?

Social responsibility: what is its responsibility to society?

Management’s Challenge Organizations as

systems of people making choices People with a range of

“agendas” External forces which

require response, e.g. technology, social, economic, etc.

Establish a sense of purpose, instill a sense of direction

How Can Management Create an Organization that . . . Among others,

Meets customer requirements Is built on trust and mutual respect Is ethical Cares for the environment While providing shareholders value

Challenge and Responsibility: Securing Commitment “Orchestrating” or

achieving coordination Everyone on the same

page Focus attention

Execution Effectiveness

Focus Attention

Functions of Management Planning Organizing Leading Controlling

Plan for the Course

Learning Outcomes Explain the context of management decisions

External factors, e.g. social, technological, etc. Internal factors, e.g. culture, etc.

Explain the requirements of establishing goals and creating systematic strategies and plans

Compare/evaluate alternative organizational arrangements

Identify how individual and group dynamics contribute to goals

Explain the significance of organizational control processes in ensuring goal accomplishment

Course Information Syllabus and lecture slides will be on COB

website – click on Academic Programs, Course Materials, BA 351, Gonzalez

Text: Management: People, Performance, Change, Gomez-Mejia, Balkin, & Cardy 3rd Edition, McGraw-Hill Irwin, 2008

Requirements Grade distribution

Quizzes 85% In-class activity 15%

Quizzes Four throughout term Will cover chapters from previous quiz to last

chapter assigned before quiz is given Expect 10 Multiple Choice questions per

chapter

Requirements . . . In-class activities Each chapter will be covered with a lecture and at

least one in-class activity An in-class activity will usually include a small

group discussion of a case or situation that may be in the chapter and/or illustrated through a video.

An in-class writing exercise will be built into at least one of these activities most sessions.

The writing will be collected and will be used to monitor participation in activities.

To earn a credit for an in-class writing exercise: Must be submitted during the class it is given Must relate to the topic discussed.

Examples of in-class writing Microtheme: write a brief response to a situation

or data presented. One minute paper: spend one minute

summarizing what you gained from a lecture or seminar.

Writing notes: bring a note to class about what you understand about a concept studied (I will identify the concept) and what you had difficulty with. You will then exchange these notes with a classmate and respond.

Cubing: extend writing notes to include comparison, analysis, application, and arguments for and against.

Example of in-class writing Watch a clip from “Fast times . . .” On a sheet of paper . . .

Leave some room at the top, I will need to you to write some information later.

Write a brief response to this question: From a management perspective . . .

if this was your business, what would you not want to see happen?

what managerial task, if any, is lacking?

Exchange sheets with the person next to you, read, and discuss

Return sheet and write what else you learned.

Before you turn in your sheets . . I need some information on students in

this class. Please write the following on the same sheet your name, major, what job or occupation do you hope/expect to

be doing five years from now?

House Rules Come to class prepared, i.e. do assigned reading

prior to class. The University policy on academic dishonesty will

be enforced. Avoid disruptive behavior (refer to the

University definition of disruptive behavior) SHUT OFF CELL PHONES OR USE SILENT MODE USE LAPTOPS TO TAKE NOTES OR FOLLOW

PRESENTATION Try not to chat with your neighbor during lectures

Office and email address are on syllabus

Management is hard work!